Crest at Las Colinas Station

Located in Houston, Texas

Address: 871 Lake Carolyn Pkwy, Irving, TX 75039, United States

Phone: +1 972-536-1863

Rating: 3.7

Services

Online appointments
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
LGBTQ+ friendly
Transgender safe space

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-03-01 - Rating: 5)
I would rate Crest at Las Colinas station apartments a 9/10 considering all livability factors. New, conditioned and modern apartments, well maintained amenities/ common areas, safe neighborhood, convenient location, pet friendly, accessible, proximity to public transportation and convenience stores, polite and approachable staff, peaceful neighbors and overall a great place to live! The only thing I would suggest them to do is increase the frequency of the social events and probably refurbish the pool table and cues! I am definitely looking to renew my lease next year, and I would recommend any potential tenant reading this testimonial to rent an apartment here. Thank you Draper and Kramer for a wonderful living experience!

Review 2 (2024-11-25 - Rating: 5)
I recently moved into Crest at Las Colinas and so far its been a smooth transition. I worked with Jariatou as my leasing agent and she was very kind and answer all of my questions from start to finish. There were a few maintenance things that needed to be done upon moving in and she made sure it was taken care of the very next day. I love being so close to all of the restaurants and the music factory. You can literally walk right there.

Review 3 (2024-11-13 - Rating: 5)
Back like I never left!Ive had an outstanding experience with the leasing office from the moment I first moved in back in June 2021. Ida, who was incredibly helpful during my move-in process, has since become the property manager, and shes just as amazing now as she was then.Upon my return to the property, most recently, Demetrice assisted me. She was just as welcoming, attentive and professional. She was incredibly patient, answering my questions and made the process smooth and stress-free.Both Ida and Demetrice go above and beyond to make sure everything runs smoothly, and their dedication to providing excellent customer service stands out. Communication has been quick and clear. Appreciate the level of service and care I have received from the team. Personable and attentive. Highly recommend this team to anyone looking for a great place to call home. Thank you for making this a positive experience!

Review 4 (2025-02-20 - Rating: 5)
This review is strictly for Demtrice Davis. She is amazing. She handled things in a timely manner and has very good communication skills. Whenever I reach out to her she never leaves me waiting.

Review 5 (2024-12-03 - Rating: 5)
We enjoy living here. Its a very nice building and community. The Internet company isnt very good. The Internet doesnt reach all the way across our apartment & when contacting the Internet company. They tell you that they arent responsible for the Internet reaching all the way, which sounds like madness. Its not the leasing offices fault & they are currently in the process of changing internet providers. So my one issue is being resolved, thankfully.

Review 6 (2024-11-02 - Rating: 5)
I had a wonderful experience touring Crest at Las Colinas. I came prepared having done my research and scheduled a guided tour. After viewing many apartments in the area The Crest apartments were a breath of fresh air (literally, the building smells so good). J (Jariatou Jallow) had been an amazing agent every step of the way. She gave a great tour and was very helpful with ALL one thousand and one of my questions. I am very happy to be a new member of this community.

Review 7 (2024-11-17 - Rating: 5)
The tour was very welcoming and informative in-regards to any questions or concerns I had! From the people that work there, to the property itself, everything seemed to be very very well maintained. When moving, there’s nothing more comforting than knowing there are staff with genuine care and patience. Thank you Jariatou for our amazing tour!

Review 8 (2024-11-14 - Rating: 5)
Amazing area , beautiful scenery & wonderful people ! I would like to give crest at las colinas station a 10/10! . With the help of my exhilarating tour guide Demetrius Davis it was a mind blowing experience making it an 11/10 !! I’ve never been taken on a tour of a property and it be so enjoyable and engaging! She created an atmosphere that made things fun ,answering any questions that I had with a smile . The property its self is gorgeous to say the least . I love the amenities that crest has to offer . I hope to become a future tenant as soon as possible!

Review 9 (2024-12-12 - Rating: 5)
I had a great experience at Crest. The community is well-maintained, the amenities are excellent, and the location is super convenient. I want to thank Jariatou Jallow for making the entire process smooth and easy. She was professional and friendly and helped me find the perfect apartment.

Review 10 (2024-09-05 - Rating: 5)
We liked this apartment in every way, from amenities management to the maintenance service, they resolve any unforeseen issues in record time. Thank you!

Review 11 (2024-11-17 - Rating: 5)
I had a fantastic experience visiting Crest at Las Colinas station . The leasing team, especially Demetrice , went above and beyond to make the process smooth and enjoyable. Demetrice was incredibly professional, knowledgeable, and welcoming, answering all my questions with patience and providing detailed information about the property.The apartment itself was well-maintained, and the amenities exceeded my expectations. Demetrice made sure to highlight everything the community has to offer, which helped me envision myself living there.

Review 12 (2024-11-09 - Rating: 5)
I recently had the pleasure of working with Jariatou while transitioning from Washington DC to Texas, and I couldn’t be happier with the experience! Moving to a new state can be overwhelming, but she made the entire process smooth and enjoyable.From our very first conversation, it was clear that Jariatou genuinely cared about helping me find the perfect apartment.Throughout the search,she was incredibly responsive and attentive, answering all of my questions promptly and thoroughly. Her knowledge of the local area was invaluable, giving me insights into restaurants and amenities that I wouldn’t have found on my own as well as transportation options like Dart being new to TexasThanks to her dedication and hard work, I found the perfect apartment that feels like home. I got my keys yesterday. Woooohooooooo!

Review 13 (2024-11-22 - Rating: 5)
The leasing office is very friendly! I was not sure where I wanted to live until meeting Demetrice. Answered all my questions and showed the entire complex plus more. She was extremely helpful during my move in.

Review 14 (2022-08-22 - Rating: 5)
We loved living here. Crest has the best staff in the world, Ida and Lacy were very friendly and helpful, they made us feel very welcome. The maintenance guys were always very professional and were very quick to respond to requests. The location of the place is excellent, it has a DART station nearby, as well as restaurants, cafe and ice cream shop; the walks around Lake Carolyn are excellent.

Review 15 (2024-11-17 - Rating: 5)
I recently moved into crest at las colinos station, it’s been a good experience so far.The units are modern luxury design and the amenities here are top-notch—there’s always something to enjoy, whether its the fitness center, the pool, or the well-maintained communal spaces.There is a lake with walking trail and enjoyable outdoor space.easy access to public metro station.The leasing team(Demetrice and Jariatou )was so good and friendly, Demetrice made the entire process smooth from start to end. Their professionalism, expertise, and welcoming attitude stood out, and they were always patient in addressing my questions. Demetrice provided comprehensive details about the property, making sure I had all the information.when Demetrice was busy, Jariatou also helped me with the information that i need for leasing process. I truly appreciated how both of them went above and beyond to assist me during my visit.If youre considering renting, I highly suggest choosing this property based on my experience.Thank you!

Review 16 (2024-09-07 - Rating: 5)
Jariatou in the front office has been more than helpful! I had to move on very short notice and she ensured I was able to move in quickly and easily. She has helped resolve any issues that I have run into. The apartments are beautiful and very well maintained. Would definitely recommend to anyone looking to move to the area!

Review 17 (2024-07-19 - Rating: 5)
Working with Demetrice as my leasing consultant was an exceptional experience. Her flexibility in accommodating my schedule made the entire leasing process incredibly convenient. Demetrices kindness was evident in every interaction, ensuring I felt comfortable and valued throughout. She turned what is traditionally a difficult process into a seamless and stress-free experience.The property itself is fantastic, with spacious interiors and tier-one appliances. Its proximity to the music factory is a major plus for entertainment lovers. The maintenance team is also incredibly responsive, adding to the overall positive living experience.

Review 18 (2024-07-11 - Rating: 4)
I moved here a few weeks ago and while I can’t give it 5 stars just yet, it’s been a good experience so far. The modern, luxury style units with high ceilings are as advertised, and the amenities are phenomenal. I haven’t had any issues with my mail/packages, and there is a beautiful walking trail and lake nearby, which is an added bonus!Demetrice in the leasing office has been a huge influence in the quality of my stay! She’s displayed exceptional interpersonal skills, professionalism, positivity, and advocacy for me as a resident. She also makes an effort to get to know the current and future residents while touring or meeting with her at the leasing office. With the few hiccups that have come up, she’s been timely in coordinating with the office staff while keeping me in the loop to find resolution! I’ve enjoyed my stay here!

Review 19 (2024-08-13 - Rating: 5)
The leasing team is a little hard to reach over the phone especially on Monday but they are always ready to assist, even for walk-ins. The staff is friendly, responsive, and willing to go the extra mile to ensure a smooth leasing process. Highly recommended!Special thanks to Jariatou jallow (Jay) and Ida Valdez (Property manager) for helping to review the application within 2 days time.

Review 20 (2025-01-14 - Rating: 5)
I lived here for three years, and I have no complaints. I only had to move because the winter storms broke our pipes. The office staff was always very helpful..

Review 21 (2024-08-02 - Rating: 5)
I toured a couple of weeks ago and Demetrice was amazing. She was not only knowledgeable about the property but also the various residents we ran into along our tour. You can tell she really cares. She was able to answer all my questions and made my decision so easy!

Review 22 (2024-07-19 - Rating: 5)
Definitely now days Crest at Las Colinas Station is a 5 stars Residence and not this 3.5 average. I have been living here for almost two months and my experience of absolute enjoyment in the place where you live I have been able to have it here in this wonderful building, where all its people since Mrs. Ida at the general management with her team of girls and going through the Maintenance team being able to name Jhoseph / Juan and really for sure the whole universe of workers of this family who make possible this wonderful experience of living in a building like this. I hope that my certain lines can express my gratitude and satisfaction of living here in Crest at Las Colinas Station…

Review 23 (2022-10-28 - Rating: 5)
I am happy to say I am a resident at the crest at Las Colinas station. As an employee for an airlines I move around a lot I’ve never been to a complex or management and staff go out of their way to ensure the community is taken care of. In this area, there is a very diverse community. They make it feel like a family with the events and you really get to know your, for example, this past week they had a chili cook off/dog costume contest bringing the community together, getting to know more people; the property has a good size community room where you can mingle games and learn about other peoples culture again it’s a very diverse property. Management has a very open door policy and so do the staff very professional the new management really go out of their way to get to know the residence. Again, I have lived in several properties moving around with the airline industry I have to say this is a 10 for me out of 10 I am glad to call this home the crest at Las Colinas; I highly recommend this property. The floorplans are amazing and right off of 114 Highway put you in the center of Dallas Lovefield and Dallas Fort Worth international Airport; many shops nearby and entertainment Property is really safe and so is the area. And not to forget the property is very pet friendly.

Review 24 (2024-07-19 - Rating: 5)
I called this apartment to schedule a tour and at first the person that I initially spoke to was unsure of the answers to my question, but I reluctantly scheduled a tour anyway. Upon walking into the leasing office I was greeted by Demetrice Davis, she had a bright and warming smile. She listened to what I wanted out of an apartment, addressed my concerns and answered all my many questions. Throughout the tour I noticed that she loves what she does and takes pride in her apartment community. The community is beautiful, I absolutely gushed at the floor plan that I intend on apply for. Thank you so much Demetrice for your help in making this process easier for me to decide my new home.

Review 25 (2024-11-07 - Rating: 5)
I visited Creat at Las Colinas and did a tour with Demetrice Davis and she was very professional and down to earth. She made sure to show me what I requested and all the amenities. I appreciated her willingness to help me and answer any questions I had. I definitely recommend going to Crest at Las Colinas and ask for Demetrice!!

Review 26 (2025-01-24 - Rating: 5)
Jariatou was incredibly helpful, friendly, and professional. Eventhough i dont have any appointment, she made the apartment tour smooth and enjoyable, answering all my questions with patience. Highly recommend her assistance!

Review 27 (2024-07-31 - Rating: 5)
I just move in the apartment today. I loved it already. This is my first time living in apartment, I had Deme took me for touring the apartment. She is amazing and helping me clarify all the question I had. Thank you Deme.The process went smoothly and Deme kept in touch and followed up from start till the day I moved in. Super informative.The apartment is luxury and beautiful. A lot of space for you to chill and relax. Also, I like security gate and plenty of parking spaces. The room is nice and cleanI’m excited to live here.Highly recommended if you are looking for affordable and comfortable luxury apartment in the area.

Review 28 (2024-08-30 - Rating: 5)
Ive been living at the Crest for over three years and one of key players of the outstanding Maintenance Staff is Juan Armenta. His contributions to the Crest are amazing and his reliability is impeccable. Considering the overwhelming amount of maintenance work hes assigned to accomplish on a daily basis he always keeps a smile and a can do attitude. Ill be departing the Crest soon but I just want to say: Juan, keep up the great work and youll ne missed.

Review 29 (2024-07-16 - Rating: 5)
Jenny, the friendly porter. I just want to give her a shout out! I have only been here for a month and her outstanding work ethic was quick to catch my attention. In a role that requires abundant problem solving skills and quick responses, she comes to work fully equipped with a positive and “can-do” attitude. She goes above and beyond in every task she does. No job is beneath her, which really speaks volumes about her character. Jenny deserves a raise, and to be the next leasing agent! Jenny makes living at Crest a better place!

Review 30 (2024-05-15 - Rating: 5)
Today it was a great and satisfying experience with the entire Leasing Team at The Crest Las Colinas Station, as it was planned, touring their beautiful common areas, truly dreamlike, until arrive at the perfectly impeccable apartment. Then it finalized having their guidance and support to successfully complete my application for one of these beautiful apartments. Definitely thanks for a totally satisfactory experience.

Review 31 (2024-11-09 - Rating: 5)
I toured with leasing agent Jariatou Jallow and had a great experience. She was very welcoming and had great customer service. Beautiful property as well.

Review 32 (2024-07-11 - Rating: 5)
I scheduled a self guided tour originally, thinking I would get there too late to anyone in the office. When I arrived the office was still open and Demetrice was super helpful. She was able to take us on a tour even though I registered to do a self guided one. Any question I had was answered. I liked the property so much, and the attentiveness she showed me during the tour made me feel welcomed. I went from future resident to current resident

Review 33 (2024-07-10 - Rating: 5)
My husband and I recently relocated our son from Florida to Texas. After touring several apartments, we fell in love with Crest at Las Colinas Station. The amenities they offer are amazing.We hit a few bumps in the road since we were unsure of how things work in Texas. But theres an angel at Crest named Demetrice. She put our hearts at ease and was extremely helpful. She made leaving our son in Texas such an easy transition.Thank you, Demetrice, for your exceptional service and for making this experience so positive for our family.

Review 34 (2024-11-01 - Rating: 5)
Jariatou was the leasing agent that helped me. She was extremely knowledgeable about the property and the units. It was a pleasant visit and the property was beautiful.

Review 35 (2024-08-16 - Rating: 5)
I highly recommend the Crest. Josh in maintenance is very thorough and responsive. Recently my a/c unit was starting to break down and not run properly. Josh arranged a new unit within 2 days. I was very impressed. Josh always has a kind word for everybody and is extremely knowledgeable. Thank you, Josh!

Review 36 (2024-07-08 - Rating: 4)
Living here is not bad, but the only disturbing part is that they’re unable to fix their stereo system despite how many times residents addressed the issue. The music coming from the property’s speakers can start blasting in the middle of the night and it’s been happening for months and still is. We are considering moving out just for that reason. But everything else at the property is great.

Review 37 (2024-02-13 - Rating: 4)
Love living here! The area is a prime spot and there are so many fun things to do within walking distance or a very short drive. The management and maintenance are wonderful and very professional. They always get back in a timely manner and actually care that you are satisfied with their services and your home. Whenever I moved in, my unit had some issues they were unaware of but were super helpful and professional and got everything fixed super quick. Would definitely recommend this complex to a friend.

Review 38 (2024-07-11 - Rating: 5)
I had an amazing experience visiting Crest and touring with Ms. Demetrice! She was super nice and was able to help me find the perfect apartment for me. The apartments are also very quiet and it just feels like home.

Review 39 (2023-08-15 - Rating: 5)
Ive been living here for just under 2 years and have been consistently pleased with this apartments service. The staff, (Ida, Lacy and Richard especially but everyone) have always been accommodating and even worked with us as we moved from one unit to the next. The location is amazing and maintenance is quick. Its not the cleanest apartment complex (especially in the garage) but I would attribute that more to some careless residents rather than the custodial staff. It is never reached a point where messes are not taken care of. Overall I would recommend this apartment complex and Crest team to anyone looking to live in Las Colinas.

Review 40 (2024-07-30 - Rating: 5)
Demetrice is a lovely , kind and patient person. She helped me throughout the process and made it super easy and efficient to lease the apartment here. Looking forward to a great time at crest !!

Review 41 (2023-11-10 - Rating: 5)
Love the community, everyone is considerate and nice to each other. Lacy (staff member) is the main reason I signed with Crest. Her professionalism was unmatched compare to other complexes that I had visited. The grounds are always kept clean and tidy which is nice to see when coming home from work. The location is unmatched with various restaurants and entertainment located throughout the area. You can find the dart rail just outside the complex. I would recommend Crest to friends and family.

Review 42 (2024-08-08 - Rating: 5)
Demetrius has been wonderful throughout the whole moving in experience. The apartment was clean just like all the photos and videos. Highly impressed so far.

Review 43 (2024-08-29 - Rating: 5)
Josh from the maintenance team is always friendly and helpful. Quick to repond and excellent service! We had several requests and Josh took care of them all in the matter of 20 minutes. Were very grateful to have such wonderful staff!!

Review 44 (2024-07-17 - Rating: 5)
We recently had a tour of the complex and had a great experience with Demetrice Davis. She was nice, answered all of our questions, and gave us information about the neighborhood. We were very happy with the customer service she provided!

Review 45 (2024-07-18 - Rating: 5)
Josh! I have known him for 3 three now. He’shas been an excellent employee for our apartment complex. I particularly appreciated their handling of issues with our AC. Josh helped resolved efficiently and professionally.

Review 46 (2024-08-01 - Rating: 5)
I am writing to express my appreciation for Josh, the maintenance professional at our apartment complex. Josh consistently goes above and beyond to ensure that all maintenance issues are handled promptly and effectively. His professionalism, attention to detail, and friendly demeanor make him a standout member of the team.Whenever Ive had a request or concern, Josh has responded quickly and resolved the issue with expertise. His proactive approach and dedication to his work are truly commendable. Its clear that he takes pride in his job and genuinely cares about the residents comfort and satisfaction.Overall, Josh has made a positive impact on our living experience, and I am grateful for his exceptional service.Thank you, Josh!

Review 47 (2024-04-12 - Rating: 5)
Maintenance team (Josh U) came and fixed a toe kick plate beneath my dishwasher today, and he graciously also changed my water filter for my refrigerator. The team here at Creat! always respond timely and do a great job. Hats off to them - great place to live!

Review 48 (2023-08-06 - Rating: 4)
I recently moved into this apartment, despite being excellent in all other aspects, lacked an EV charging station. In todays world, where electric vehicles are becoming increasingly common, its surprising to see an apartment without a charging station. It would have been great to see this amenity provided, as it would have made the stay much more convenient. Overall, the apartment itself is great, but the lack of an EV charging station is a drawback.Edit: it’s August and we still don’t have an EV charging station installed

Review 49 (2023-10-23 - Rating: 5)
Initially, I was concerned about how quiet a rental would be. I have been pleasantly surprised with my decision to rent in this building because I hadnt rented in over 50 years. My apt. is modern, bright, full of light and spacious. I appreciate the amenities and services included in the rent, which minimizes the number of separate monthly expenses. The staff is outstanding and helpful, which has been extremely important to an inexperienced renter like me. I thank them for making the transition, including my move to Texas, so easy & a pleasant experience. I know I made the right decision! - From a verified resident on ApartmentRatings

Review 50 (2021-12-03 - Rating: 5)
Toured this beautiful property and cannot wait to move here! Walking in I was greeted with professionalism and smiles. The office staff was so nice and helpful. Richard, the property manager, took me on a tour of the property and showed me the apartment I would be moving into. He answered all my questions and then some. After our tour he took me back to the office and I was able to meet Heather and Ida. Fantastic team! This property is definitely on the top of my list!

Review 51 (2024-07-16 - Rating: 5)
Visiting Las Colinas to relocate I had the pleasure of meeting Demetrice she showed me the property and it is amazing. She was very professional and informative I will be looking to lease here this October!

Review 52 (2023-03-24 - Rating: 5)
Ive experienced great residential services at Crest Las Colinas Station. Property management is always friendly and helpful. Maintenance quickly ensures work orders are promptly completed. The property and area is beautiful and convenient. I strongly recommend if you are looking for a new home to look no further. I couldn’t be happier!

Review 53 (2022-03-31 - Rating: 5)
Wow, where do I begin? I have had the most amazing experience from start to finish on signing my lease with Crest! Upon arrival, I was greeted with professionalism and and smiles immediately by Ida and Lacy, making me feel so comfortable. Lacy was so informative and patient as we toured 3 different floor plans, answering every single question and concern I may have had!The apartment I wanted & fell in love with immediately.. was available asap, as the move in date (with other people also interested in touring it) but my lease in my current apartment didn’t expire until the end of April, which was roughly a two month difference .. So just in case the apartment I wanted got taken, I decided to look at another apartment in the complex as a second option. Everything about the energy and environment of the community made me feel at home so I knew I wanted to be there regardless..Great news 🤩 I got an email from Lacy,stating they were able to hold the apartment I wanted really wanted and I move in in a few weeks! Thanks to Lacy and Ida and the entire staff at Crest for going above and beyond to ensure there potential residents are taken care of, I’m glad i chose the community I chose!

Review 54 (2023-12-07 - Rating: 4)
The move in process was fantastic! Lacy was an amazing help with finding the unit that worked best for me! They are always available for questions and my pool view is awesome!!! Crest is definitely a place to call home!

Review 55 (2023-10-20 - Rating: 5)
Becoming a senior and making the transition of selling family home and needing an apartment had my anxiety on the highest level!!! Meeting Chris was truly an answer to my prayers. He was kind and compassionate and truly cared about finding me my home sweet home! I am forever grateful and love my apartment! I give 10 stars and will be referring my senior friends to Chris!

Review 56 (2022-03-24 - Rating: 5)
I love this place! I moved here for a corporate relocation - something I wasnt happy about doing. I met the apartment manager over the phone, told him what I needed in housing, and his rental team helped me choosed the perfect place over the phone! Once I arrived and met the great staff, my mind was put at ease, and I didnt want to leave! First of all, the apartment manager, Richard Todd, is AMAZING!!! He is so professional, patient, and kind. He not only helped me find the perfect apartment, but helped me find local shops to furnish and decorate my place. This community is just that! They have monthly resident events, great amenities, and super east access to the train to the airport! This community is clean, safe, and very trendy! Everything is just a short train ride away! Although I admit there isnt much you need while living here - everything is right at your finger tips and if its not, Richard will find it for you! This community is clean, the apartments are beautiful and spacious, and the grounds are immaculate. Do yourself a favor and move here immediately!

Review 57 (2023-03-22 - Rating: 5)
This property is so so nice! Convenient to many super nice shopping areas, schools, churches, dog parks, and restaurants! Oh and don’t forget such a scenic town! Always nicely manicured. The staff are all very friendly, prompt and attentive to tenants needs. All of the staff are warm, welcoming, and go over and above every expectation. I have not met one who didn’t just love their job. And gave it 100 % when i was in their presence. You can’t ask for a more uplifting friendly group of people. I just know they welcome everyone and treat people fair! I’ve had the best experience in this complex by far. You just don’t get this feeling just Avery where you are planted! You feel at home safe and secure in this area! “God send” is not stretching the truth. It is a firm belief in my opinion! The facility itself is very well maintained! The property has many features to suit everyone’s needs in a living space. It’s a cozy place to nestle in to in the Los Colinas area! A real Gem in the apartment rental business. This will not disappoint! Top of the class hands down!

Review 58 (2017-04-26 - Rating: 5)
I have been in the housing industry for over 10 years now and have a high level of expectation when visiting apartment communities. Carly stood up from her desk and greeted me when I arrived. The tour she provided of the community was thorough. Carly answered all my questions and the ones she was not able to answer she wrote down and emailed me within 24 hours of the tour. I leased 2 apartments from her for my company. Our move in day went smoothly and I have no complaints. I would recommend this property to any other companies looking for corporate housing or friends looking for an apartment. The property is clean and well kept. The staff (Nolan and Kristen are also helpful) is very friendly and professional. The Crest at Las Colinas Station deserves more than 5 stars in my book.

Review 59 (2024-08-01 - Rating: 5)
Juan does an amazing job with maintenance request. He completes my request the same day i submit them. Hes always very polite.

Review 60 (2022-04-08 - Rating: 5)
I have lived here for over a year and i love it! When i first moved i had the pleasure of working with Ida and she is so kind and gentle. I’m an over thinker and i know i called her at least 50 times before moving in and she was nice and answered my questions each time with no hesitation. We then got new management and Heather came. Heather has been such a great addition in the office. She’s kind, polite and funny! She’s very attentive and always available. Heather is one of the reasons i want to stay. It’s very refreshing to know that there are still kind people that work in a “ customer service” job. Heather just like Ida has been so great to work and communicate with. I couldn’t be more satisfied by office staff!

Review 61 (2017-11-14 - Rating: 5)
My husband and I relocated to Dallas earlier this year and after 2 days of going from apartment to apartment all over Dallas we signed a lease on the spot with Crest at Las Colinas. The complex is STUNNING and we loved the area! The apartments (our unit is a 2/2) have generous sized closets, tubs, beautiful granite, and a wine fridge! Our experience in working with any of the leasing agents has always been great and in addition I can say that the 3 times Ive had to request maintenance for various small things the maintenance guy Rich is awesome! The Las Colinas care team schedules community events and a number of the residents do a weekly potluck down in the main common area which is a great way to meet others in the building! Other reviews suggest a rodent issue which has never been my experience. Often times, I feel like people are more apt to write bad reviews vs a good one... with that being said thank you Crest for all the support and fun you provide for us residents!

Review 62 (2022-01-10 - Rating: 5)
To be honest, Lacy and the team were the absolute BEST! I searched 8+ apartments and ironically, this was the first apartment I looked at and if you ask the team, I ended up coming back like 4 or 5 times with questions and to tour the same apartments over and over again. They treated me each time as if I was family and with top of the line service. The way they worked to find me an apartment and kept me in the loop of openings and pricing was superb and it was almost as if I couldnt say no. I couldnt have asked for a better experience.

Review 63 (2023-10-20 - Rating: 5)
Exceptional service, explained entire leasing process from start to finish. Leasing agent, Lacy, and assistant manager, Ida, were a delight! They are friendly, provide excellent service, and show a willingness to assist you. DEFINITELY will recommend to friends and family. Bravo!!

Review 64 (2023-09-29 - Rating: 5)
Josh is awesome! Anytime I have any maintenance questions or issues he helps and makes sure everything is taken care of in my apartment. I have 2 dogs and he always is super nice with them.

Review 65 (2023-12-08 - Rating: 5)
I will like to shout out Lacy G! She gave me a tour of the property today. And her realness and down to earth sold me just on that! I could tell she was being her natural self. Which means alot because 1st impression is always the last impression. I can truly say she definitely represents the property well. Cheers!

Review 66 (2019-07-31 - Rating: 5)
I moved in here at the end of March and have loved it ever since.Patrick Rodriguez first met with me back on a late Friday afternoon in the pouring rain and still had a smile on his face when he asked me to come back on a Saturday to get a tour. (Dallas in the rain, as yall know, is no place to be driving and I missed the cut off for tours.). That next day, he was all smiles, super friendly and professional. Answered all of my stupid Yankee questions (even a few that I shouldnt have been asking) with poise and intelligent responses. Im not the easiest person to get along with when it and he never lost his genuine smile for the entire hour that he spent with me. I went to go look at a few other places in the area, but I kept comparing them to The Crest. There was no comparison.Patrick walked me through the leasing process and the move in process with ease. That could have been a nightmare, but he made it look easy. I am beyond grateful.Since moving in, I have been very happy. The complex is very quiet, secure, and clean. There are grills for resident use, the pool is always clean, and we are kept up-to-date about everything that is going on in the area. Given that I work way too early in the morning, I havent experienced a lot of events, but there are different events every month for the residents and the few that I have been too were very well put together.I am new to the Dallas area and highly recommend The Crest. There is so much within walking distance or a short drive. Go see Patrick and get your key!

Review 67 (2021-12-06 - Rating: 5)
Before me and my fiancé moved in, we read all the reviews. I am not sure of everyone’s situation and what the last management crew might have been apart of but the current management has been great to me and my fiancé so far. We’ve been moved in for a couple months now. Management has done a great job at making us feel taken care of. The apartment building itself does have its issues, don’t get me wrong, but at the end of the day, no apartment building is going to be perfect. I am loving the location, the friendly neighbors and the very dog friendly environment! Thumbs up so far!

Review 68 (2019-05-29 - Rating: 5)
Very pleased with my 12 months at Crest. The apartments themselves are very nice and make you feel like youre getting your moneys worth. The resort-style pool is a big plus, management quickly resolved issues of mine, and the facility as a whole was always clean and well-kept. Main complaint of mine was how noisy the people above me were. Parking kind of sucks, but those are things that can happen anywhere. I decided to move because most people there were much older than me, but thats to be expected since most people my age are not ballers who can pay for a nice place like this.

Review 69 (2018-07-17 - Rating: 5)
I have lived at several apartment communities in my lifetime and each of them always have their pluses and minuses. Some have strong points mixed with areas of concern. Crest is no different from that but I do give 5 stars because of their staff. They have always been attentive and address my needs and concerns. They are invested in the relationships they have with their tenants and to me that is the backbone of good apartment living. No apartment management, in my opinion, can make everyone happy. Apartment community, no matter where you are at, have residents that come from many different backgrounds and ethnicities and I would find it virtually impossible, if I had to do their job, to please every expectation that each resident may have. However, based on my experience, I do find that the staff always try to respond and help in any situation or issue that I have had. Overall, its a nice community and nice amenities. Is it absolutely perfect? No...but that is for ANY apartment complex. I would say if you are looking for a place to call home, to consider Crest. Know that whatever apartment complex you read reviews for, there will always be some that will unfairly review a place because they couldnt get out of a lease or something and they make the whole place look bad. Always visit and ask lots of questions so you can decide for yourself if the place checks off all your boxes. I find review sites can be dangerous as mostly disgruntled customers or tenants will post a review and the folks that are content and happy dont think to take the time to write a heartfelt review of the business. I know that not everyone will 100% happy with any apartment complex, but I can say that Crest has always addressed and taken care of my requests. I hope this helps someone looking to rent here. Bottom line advice is always check out a place and never base your decision solely on a review. Good luck apartment hunting!

Review 70 (2024-08-03 - Rating: 4)
I have issues initially with being able to contact . But I understand that there was only one person to attend people. They have reached out to me and from there it was great . They have been pretty helpful.overall it has been a good journey , now I am a resident there.

Review 71 (2017-01-05 - Rating: 5)
My experience with Crest has been exceptional. All staff members are dedicated to customer satisfaction. So far I have dealt with Carly for my initial booking, followed by Nolan for changes and finally Jasmine for completion of the rental. I have even had the pleasure of dealing with Rich, from maintenance, and he is always cheerful, polite and gracious. At no time was I made to feel un-welcome nor were my questions or concerns minimized or invalidated. I love the apartment which is high end as well as the value provided by current leasing specials at this property. A lot of properties in this area talk a good game but Crest has delivered.

Review 72 (2018-04-23 - Rating: 5)
Crest at Las Colinas is a very nice apartment complex and I loved them for a lot of reasons.The best i like about this apartment is its location. It is at the dart station. I worked downtown Dallas, it is a pleasant ride to work. It is also very useful if you travel by air frequently. The ride to the airport is good and you do not have to worry about a cab or parking fee at the airport.The apartments are new/like new. The layouts give you a home like feeling. Tall windows, high ceiling and extremely good lighting make them pleasant. They have a feel good factor to them. My husband and me lived in a 1 bedroom apartment, it was quite spacious for the two of us. The kitchen is big with long counter tops and an island in the kitchen. The cabinets are tall, that gives a lot more storage than is apparent.The complex is secure and needs access keys to enter. The nearby lake is very nice. Those extremely sensitive to noise may wish to choose a unit facing inwards towards the pool or similar.The staff at leasing office is very courteous and extremely helpful. The need for service requests is minimal because of the newer apartments, however when needed the response is very prompt. They have an onsite cares team that organizes fun filled community events every couple of weeks. Most days we preferred to go for a walk/run around the lake but the gym is also well equipped and maintained.We had to move out for work location change, but we would love to come back and live here when possible.

Review 73 (2018-01-25 - Rating: 4)
I see a lot of exaggerated reviews on here so I feel the need to give a reasonable one. Yes this apartment has issues. The noise can be one of them, but then again Ive never been to an apartment where that wasnt an issue. Most of the time its fine, especially if youre not directly next to the pool where obviously people congregate. Parking is another, but again, this is an urban area with limited space. Really nothing out of the ordinary, especially in this area. Probably my biggest pet peeve is that there is no stair access from the ground level to upper levels. From a lot of the previous reviews I think a lot of issues stem from the higher level or dumpster view apartments which tend to be cheaper. Some of the tenants in these areas arent the most respectful, but if you are on the first or second floor you should be fine. Our neighbors are empty nesters and very pleasant. They do community events here too that are good for socializing. I really dont deal much with the office staff much, but aside from one lady who can be rude, never had any problems with them. Overall, the location is great: you have direct access to get on a train to downtown Dallas, nice trails, and are nearly walking distance to the music factory and its amenities. The problems here arent much different than the rest of the area, uptown, Addison, whatever urban area with a high number mid-high rise apartment buildings.

Review 74 (2022-03-27 - Rating: 5)
The professionalism and welcoming atmosphere at this property is very comforting. I was recommended to this place by a friend who loves this place. So I came in to check things out, and was greeted with a smile. I went on a tour with Richard and I really felt like he truly cares about his residents and the quality of their living environment. I cant wait to live in this community.

Review 75 (2020-04-29 - Rating: 5)
I recently moved to Crest in January and I’m loving it here ! Great location, too! Walk to retail, restaurants and Happy Hour :)Incredible staff! Like FAMILY! Shout out to Nate! He was/is exceptional in response to questions and helping out with an unexpected situation. He made my move-in experience “doable” as planned. Looking forward to my living experiences here.Bonus points: I have very friendly neighbors too.

Review 76 (2019-10-02 - Rating: 5)
Today I went to Las Colinas, a beautiful little area in Dallas to search or look at apartments where I would like to live. I met Georgia , who greeted me with a very friendly enthusiastic manner and willingly opened to helping people, future renters and help them find and meet their needs. She was so open and very friendly and such a pleasure to work and talk with. in addition to being so helpful she answered all my questions fully and gave me all the information I was needing to be answered. In my days trajectory in looking for an apartment, Georgia from Crest at las Colinas was by far the best and most helpful. The building and the layout was marvelous with all kinds of amenities from a beautiful gym with all the equipment you could use, to an office center and a room where you can sit quietly and work or read or just relax, or even rent the room for having a party or fun occasions. I would definitely live here and actually seriously thinking of moving here in January. Thank you Georgia.

Review 77 (2024-08-21 - Rating: 4)
Front desk support Jay was very friendly and sweet, she was very helpful with the guided tour and extremely warm.

Review 78 (2024-07-17 - Rating: 5)
Today I visited the property and was greeted by Demetrice with a smile she showed me around I love area! The amenities and the property smelled good September is my move date I will be back

Review 79 (2020-10-11 - Rating: 5)
Nate, is very helpful and is greatly appreciated. He has always accomplished all we have asked of him. Great Job!!The property is nice but does have issues. My hope is the new ownership will maintain the quality of the property and make improvements.They are trying to deal with issues of cleanliness of residents and are taking actions.The issues I’ve had in the past were resolved, not always as fast as desired but nevertheless fixed!

Review 80 (2020-07-10 - Rating: 4)
Ive lived at Crest for over a year and overall I am satisfied. I LOVE the oversized bathtubs and the closets in the 2 bedroom units are huge. Before this COVID-19 mess there were monthly resident events that were fun and well planned. The office staff is helpful and maintenance requests are responded to promptly.You couldnt ask for a better location. Lots of restaurants nearby, walking distance to the Toyota Music Factory and the DART train will take you to the airport for just a few bucks.Like others have mentioned parking can be tricky and the cable/internet provider isnt the best, but those arent deal breakers. The hallways and the stairwells could stand more frequent cleanings.

Review 81 (2023-04-18 - Rating: 5)
I would like to express how professional Mr. Chris Davis was. He meet and understood what I was looking for. He was very kind and respectful of things Im wanting. He definitely made the visit a comfortable one. I look forward to coming back and hoping to make this my home in the future. Again thank you Mr. Davis for being a great person.SANDRA

Review 82 (2019-10-05 - Rating: 5)
I had exceptional move in experience; the ambassador too Crest Las Colinas Apartment Bianca has a delightful an warm Bubbly personality that greet each person with smile, and how can make Crest Las Colinas your new apartment complex.My move in was smooth and effortless, she is unsurpassed at her ability too provide quality customer service too each person she meets. I also would like to thank Georgia who was wonderful as well for her help in my move in process as well. The entire Crest Las Colinas team gets a five star rating from. Thank you.

Review 83 (2021-11-06 - Rating: 5)
Absolutely delightful welcome! Heather and Ida took very good care of me. They were so personable yet professional. I felt that they were truly interested in helping make this feel like home. I am super excited that I chose to stay here and I look forward to my continued stay!

Review 84 (2018-02-21 - Rating: 5)
One of the best apartments I have stayed over . They provide maximum security and make us feel it’s safe to be back home anytime. Manager Kristen Harper, Patrick ,Carly and all other leasing associates are so helpful in all questions.I do accept there are few disadvantages like internet speed is not that great and less visitor parking but other apartments in urban center area has similar issues . The proactiveness taken by leasing team to ensure secure and safe stay is awesome .I totally enjoyed my stay at crest at las colinas this past 1 year and i would honestly recommend crest 👍🏻.. keep up the good work guys .

Review 85 (2019-12-10 - Rating: 5)
New resident but I absolutely love residing here. Leonor was very patient with me and put my stress of moving at ease. Bianca and Josh have been so gracious with my Handicapped and Disabled Mother who is my caretaker of my fur-baby Prince while I am working. Random Acts of Kindness goes a Long way with me !!! First impressions are everlasting and I am HAPPY to call this community my HOME. Merry Christmas from the Grant family and continued Blessings to come for ALL. These kind individuals are truly Customer Service Experts. True Class Acts

Review 86 (2021-10-25 - Rating: 5)
So can I be honest ??…. This is absolutely THE BEST APARTMENTS IVE EVER LIVED IN !!!From when I first moved in Nate opened me with welcome arms and Ida and Arianna have been the kindest people to me ever.I can’t THANK management at crest enough HEATHER I thank you from the bottom of my heart. I had Covid and It was extremely stressful and Heather and Tiffany has helped me so much along the way. They are so understanding and helpful. I’m very blessed to have a team of people who actually care. If I ever requested maintenance they come and help as soon as possible. I’ve have birthday gatherings in the community center and all of my neighbors are so friendly and respectful. I’ve been here two years and don’t plan on going anywhere anytime soon. Please don’t listen to the negative stars I can ensure you CREST is amazing. Thank you for everything you’ve done for my family and I. Heather you are so amazing and God will continue to bless you. Thank you THANK YOU THANK YOU 🙏🏽!!!!!!!!!

Review 87 (2024-07-19 - Rating: 5)
Service support staffs are too nice and helpful whenever it’s needy. Juan Armenta is super quick and so helpful whenever there is a need for quick repair and install.

Review 88 (2024-02-04 - Rating: 5)
Moved here in January. I’ve really enjoyed the community so far. Lacy has been very helpful and always willing to ensure we are taken care of.

Review 89 (2023-12-03 - Rating: 5)
My experience so far has been a wonderful and pleasant one, absolutely no are close little basically walking distance of the Dart, dog parks/trails,they have a doggie cleaning facility in the complex.

Review 90 (2022-03-29 - Rating: 5)
Looking for a new apartment this is the place to be.. awesome amenities, beautiful, relaxing sceneries . Easy access to transportation to work. The office management’s team is wonderful too. They were knowledgeable, patient, and very understanding of what I was looking for. This is a must to see.

Review 91 (2020-03-12 - Rating: 5)
During my stay in Crest Las Colinas, it was as good as a dream, I highly appreciate Ms. Kristen Harpers high quality customer service to a new immigrant like me. This is the best apartment complex I have ever been living, love it, and recommend it for sure.

Review 92 (2021-10-04 - Rating: 5)
My client and I experienced red-carpet service thanks to Heather Sparks! She was friendly, welcoming, hilarious, and made our visit amazing! My client decided to make this his home as he moves from out of state! Thank you, HEATHER!!! I hope to bring more of my clients here bc of YOU!

Review 93 (2021-10-01 - Rating: 5)
Heather Sparks at Crest is AMAZING!! I am a apartment locator in the area, and she is always so attentive to my clients, responsive, and on the ball. Customer Service is 100%. My clients fall in love with the property AND Heather! It`s a win win sending to Crest!

Review 94 (2022-06-18 - Rating: 5)
Great price and location. My move in process was so smooth and quick thanks to Lacy and the rest of the staff!! She was really amazing. Im so glad I chose this property and I look forward to a great stay here!

Review 95 (2016-06-29 - Rating: 5)
We took a tour with Zack Elder (Leasing Professional at Crest) and he was extremely helpful, knowledgeable, and personable. He went out of his way and time to help us find exactly what we were looking for and answered many additional questions. If you are new to the area like we were or just looking for a great tour of the complex we highly recommend Zack.

Review 96 (2019-03-28 - Rating: 5)
My experience with Bianca Anhalt was the BEST. She was really helpful and responsive when we were looking to lease there. She answered all of the questions I had. Her customer service was awesome and I will definitely recommend the property because she was so great.

Review 97 (2023-04-19 - Rating: 5)
This is a beautiful property ! A lot of great amenities and a great locationMy tour with Christopher Davis was amazing ! He is very knowledgeable about the property and answered all of my questions and concerns .I recommend him if you are looking to lease !

Review 98 (2019-07-27 - Rating: 5)
The location is awesome. Initially I arrived here as a sublease, Bianca Anhalt and Leonor Yepez helped me a lot during this time. I really like the apartments so I just renewed my leasing and so far the place and the service had been outstanding.Thank you for all your help and prompt response to any service request.

Review 99 (2024-07-31 - Rating: 5)
Had a wonderful tour with Demetrice! She was very helpful and provided great customer service!

Review 100 (2020-12-15 - Rating: 4)
Nate has been awesome and has helped out with any questions Ive had! The property itself is really nice and well kept up, plus its in an awesome location. 15-20 min from Uptown/Downtown and plenty to do in downtown las colinas too!

Review 101 (2019-11-03 - Rating: 5)
I had a wonderful experience moving into my new apartment! Bianca is simple amazing, she answered all my questions and made my move in a breeze. Grateful!

Review 102 (2022-03-24 - Rating: 5)
First and foremost you will never go wrong with Richard in charge. He has everyones best interest in mind always. Servicing the community is of the utmost. Beautiful property with an amazing management staff!

Review 103 (2019-09-27 - Rating: 5)
This staff was great to work with during my move to The Crest. Bianca did a tremendous job throughout the whole process and continues to be very helpful and welcoming!

Review 104 (2024-07-25 - Rating: 5)
Love the space its so pretty especially the work from home area! The staff are awesome especially Demetrice!

Review 105 (2023-10-19 - Rating: 5)
Chris Davis he is a nice leasing agent well trained and good at it.we toured the property again my leasing agent was Chris Davis also he was very knowledgeable and thorough.Thanks Chris

Review 106 (2024-07-18 - Rating: 5)
Its been grreat! Josh has been always friendly and ready to help us out whenever we need something

Review 107 (2021-11-02 - Rating: 5)
Over the last several months, the new management has seriously made up for the lack of care/improvement from the previous management. The were given a property with so many issues to tackle and they have done and are doing great. I personally went from not recommending this place to friends to absolute heck yeah, move here!

Review 108 (2019-08-28 - Rating: 5)
Bianca was amazing! Sold the place very well and they offer amazing amenities! She is an excellent representative and helps makes you feel a part of their community

Review 109 (2017-08-04 - Rating: 5)
Great people, very nice unit, low utility costs. Love the direct access to DART, literally at the front door. Quiet neighbors. Good value for the price.

Review 110 (2024-03-20 - Rating: 5)
Crest At Los Colinas Station , I toured with Chad he was so amazing and professional, I can’t wait to move In this summer!

Review 111 (2022-06-24 - Rating: 5)
Went through a rough patch and changed management, much improved from the past!Office staff is all very welcoming and helpful, updates to common areas have been very welcome, and the maintenance staff is great!

Review 112 (2022-03-29 - Rating: 5)
This property is awesome! The people that helped me with this community provides outstanding customer service. I would recommend them to anyone! This is a must have community! Five star all the way!

Review 113 (2023-04-18 - Rating: 5)
I was visiting the property 2 weeks ago I had the pleasure of meeting Mr. Christopher Davis nice gentleman who help me a lot so I’ve decided to meet this property my new home thanks Mr. Davis

Review 114 (2022-10-04 - Rating: 4)
Been here six months now and love it. Friendly community, quiet, and cordial. THE BEST staff top to bottom. You have to want to find something wrong to find something wrong.

Review 115 (2024-07-12 - Rating: 5)
Love this place. Had a great tour hosted by Demetrice and Ida.

Review 116 (2022-03-31 - Rating: 5)
Everyone in the leasing office is extremely nice, and extremely helpful! Looking forward to being a long term resident!

Review 117 (2019-09-03 - Rating: 5)
Just moved in. Loved the complex, loved the Apartment and the Area. The staff are really nice and helpful. Cannot wait to explore the area :D

Review 118 (2024-07-16 - Rating: 5)
Good

Review 119 (2020-11-21 - Rating: 5)
Nate was amazing. Very professional, and constantly thinking of ways that would work for our needs and budget.

Review 120 (2018-06-27 - Rating: 5)
I just love it. But I been looking at different apartments. I just been here only a week.

Review 121 (2022-11-11 - Rating: 5)
Love the apartments and the office staff are great!

Review 122 (2023-03-22 - Rating: 5)
Great place to live with phenomenal staff and amenities!

Review 123 (2023-03-28 - Rating: 5)
Great staff, amenities included are wonderful

Review 124 (2023-10-29 - Rating: 5)
Great apartments and great staff

Review 125 (2019-12-17 - Rating: 5)
A residential apt opposite to urban center, las colinas station DART.

Review 126 (2017-12-11 - Rating: 5)
Beautiful apartments very secure :)

Review 127 (2023-07-18 - Rating: 5)
Awesome place and very upscale

Review 128 (2019-03-12 - Rating: 5)
Very nice place. Staff are awesome!!!

Review 129 (2024-06-04 - Rating: 5)
Great Job!!!!

Review 130 (2025-03-05 - Rating: 5)
I had a great experience at crest I was greeted by Demetrice and Jay. They were amazing and answered all my questions. Jay also know information about the area and places for me try thank you ladies for the hospitality! I will be back soon

Review 131 (2025-03-05 - Rating: 5)
It was an absolute pleasure to visit the apartments, Demetrice made this an extremely easy experience and I would most definitely refer future business…