Value Controls

Located in Houston, Texas

Address: 1245 S Main St Suite 240, Grapevine, TX 76051, United States

Phone: +1 800-584-9901

Rating: 4.9

Services

Small Business
Kerbside pickup
Delivery
Same-day delivery
Wheelchair-accessible car park
Cheques
Credit cards
Debit cards
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-24 - Rating: 5)
Great price, install manual download provided, very pleased, would buy from Value Controls again, thank youP. S. Would like a user manual for the Honeywell VisionPro thermostat, fortunately I already have the same model therm with manual to set features available that are not addressed in the install instructions.

Review 2 (2024-11-05 - Rating: 5)
Great prices for great products. Had a defect on original unit that Matt tried fixing over the phone, but when that didnt fix the problem, promptly mailed me a new unit. A++++ company

Review 3 (2024-12-16 - Rating: 5)
I replaced my old thermostat with the same one. Order was delivered within a week and works perfectly. Price was 60 dollars less than anywhere else as well. Thank you!!!

Review 4 (2025-02-18 - Rating: 5)
Great service. Received a bad board and they sent me a new one right away.

Review 5 (2024-12-16 - Rating: 5)
Product worked perfectly. Fast delivery and good price. Very satisfied.

Review 6 (2025-01-24 - Rating: 4)
Thank you for our Technician who found us the correct one & helped order. He was with our service company.

Review 7 (2024-11-26 - Rating: 5)
Perfect Transaction. Good Part, Good Price, Fast Shipping.Thank You!

Review 8 (2025-02-28 - Rating: 5)
Very quick turn around and s great value. Thanks.

Review 9 (2024-11-30 - Rating: 5)
Delivery was great however there were no instructions for operation included and the unit is no longer made or published.

Review 10 (2025-01-02 - Rating: 5)
Thermostat works great and was delivered within the timeframe giving with instructions on how to use/install it.

Review 11 (2025-02-12 - Rating: 5)
Description of part needed was accurate and fit perfect. Specs were also the same as the oem part.

Review 12 (2025-02-08 - Rating: 5)
The online technical service was patient and helped me through a difficult installation procedure.

Review 13 (2024-10-31 - Rating: 5)
The replacement thermostat works great. Excellent customer service and communication.

Review 14 (2025-01-30 - Rating: 5)
Great product. Quick shipping.

Review 15 (2024-05-02 - Rating: 5)
Fair pricing, Quick delivery, Liked 2 year warranty...have not installed and tested a unit yet. We have over 250 VAV units in the building...this will be a significant annual savings for VAV controller replacement.

Review 16 (2024-12-04 - Rating: 5)
Great service. I’ll definitely be back!!

Review 17 (2024-10-07 - Rating: 5)
Very good description and super fast shipping

Review 18 (2024-02-12 - Rating: 5)
Linear actuators I ordered arrived in perfect condition and came in a few days as promised. Already had to use one, it worked fine.

Review 19 (2024-08-09 - Rating: 5)
Fast shipping! Easy transaction. Would buy from here again!

Review 20 (2021-12-27 - Rating: 5)
Seller is very responsive. Am planning on installing it beginning of summer so do not know of its functionality as yet. But appearance-wise it looks a lot nicer than I expected of a used product and the display turned on when I inserted a a pair of batteries into the unit. So am highly satisfied with the price and the product.

Review 21 (2022-10-21 - Rating: 5)
Excellent parts. If it wasnt for a sticker on the back identifying the equipment it used to communicate with then I would have never known they were used parts. Fast shipping. Great price.

Review 22 (2021-04-20 - Rating: 5)
Awesome company, I thought I had ordered the wrong thermostat and Jordan called to assist programing the new one I had ordered...It was the correct one after all. He answered my email request for exchange the same day and called to get me squared away the next. Great customer service and fair prices. I highly recommend these guys!!!!!!!

Review 23 (2024-05-15 - Rating: 5)
Very happy with Value Controls responsiveness to any issue we had. Good prompt service and good communications.

Review 24 (2024-05-13 - Rating: 5)
Great resource for older equipment. Item arrived on time, packaged well and as expected. Thank you!

Review 25 (2021-07-17 - Rating: 5)
Our digital thermostat failed and I went on line to see if there was a replacement and Value Controls, Inc popped up on my screen. They had the exact model I needed for half price of other vendors. I was able to pass by the contractors price and installation charge of several hundred dollars. I live in the Pacific Northwest among Redwood tree and still waiting for summer so my house was very cold. Value Controls shipped immediately and in 3 days I was back in business. Thank you so much for being there you guys!

Review 26 (2025-01-10 - Rating: 5)
Easy to order and fast delivery

Review 27 (2022-06-30 - Rating: 5)
I ordered 2 of the same parts. Both came in new packages. One was missing parts. I called Value Control, they answered the call promptly. I explained about the missing part and they sent shipped out a replacement the same day. I will be back!

Review 28 (2021-07-27 - Rating: 5)
I ordered an old model of Honeywell Thermostat. Came well packaged and ahead of time. Unfortunately, due to my mistake, it was slightly different. They took it back with full refund with no questions asked. Will let me know if they get my model in stock. Buy from this company without any hesitation. Great people to work with.

Review 29 (2020-12-10 - Rating: 5)
I received my thermostat on time and as expected. However, the best thing about my purchase was the customer service. I installed the thermostat but couldnt get it to work. I sent an email, told them I had a problem and within the hour, I had someone call me from customer service. They asked if they could help. Within 5 minutes it was up and running. Couldnt ask for better support.

Review 30 (2024-12-24 - Rating: 5)
Fast delivery and good price.

Review 31 (2024-10-31 - Rating: 5)
Perfect replacement. timely delivery.

Review 32 (2023-06-01 - Rating: 5)
I like the paying with Venmo option. It was easy to check out. The product I purchased worked as expected. Shipment was fast.

Review 33 (2021-04-11 - Rating: 5)
Internet Sale. I have a discontinued RobertShaw 9825i2 thermostat & really like its features. I got to thinking what happens if it dies & went looking for a spare. Zero anywhere. Value Controls had a few used 9725i2s for sale, the only difference being no humidity control & I dont use that feature, so I bought a 9725i2 from them. The transaction was easy & it arrived on my doorstep 3 days latter well packed & it immaculate condition. Happy customer!!!

Review 34 (2021-04-17 - Rating: 5)
Very impressive!! My air conditioning unit was not working properly, and a friend recommended I try getting a new thermostat controller. I was unable to find the one I needed at Home Depot, so I ordered from Values Controls, which I found online. I was a bit concerned because the online information states that thermostats are used. I took a chance, and I am so glad that I did!! I installed the thermostat all by myself at just a fraction of the cost of a new thermostat and my problem is solved!! The thermostat controller looks and works like a new one. I had a little trouble with the delivery because I forgot to put my unit number on the address, and the company even called me to verify the address and resent it at no cost. I was thrilled with the product and the service. HIGHLY RECOMMEND!! 5 STARS!!

Review 35 (2022-11-16 - Rating: 5)
Received items as described, shipping was on time. Would recommend and will purchase from again when needed. thanks

Review 36 (2021-06-09 - Rating: 4)
WOW... Easy to do business here... They even shipped by 2-day UPS to meet my install needs and discounted the cost... The only minor negative is that the purchased Carrier thermostat was visually worse than my expectation... BUT as for service, give them 5-stars

Review 37 (2024-03-11 - Rating: 4)
Worked fine. Had to program it. Glad I could find a manual online since didnt come with one.

Review 38 (2021-01-19 - Rating: 5)
Excellent customer service. Chat was answered immediately by a knowledgeable technician/sales rep. Even used products are backed with a warranty. And FREE Shipping!! One happy customer here!!

Review 39 (2023-11-10 - Rating: 5)
Product was considered and priced as “used,” but was in excellent working condition and appearance. Great value.

Review 40 (2022-04-22 - Rating: 5)
They had exactly what we needed, warranty on the used part and shipped promptly so we could have it the next day. We will definitely use them again.

Review 41 (2020-11-24 - Rating: 5)
Had an issue with USPS, Value Controls took care of it the same day asap! Great customer service and received the product as described! Highly recommended!

Review 42 (2024-07-10 - Rating: 5)
Fair price, quick shipping and reliable product.

Review 43 (2020-07-19 - Rating: 5)
Stellar customer service! Jordan went out of the way to answer my email over the weekend and did everything possible to get me the part I needed ASAP during an emergency. I’m very grateful for all the time and effort spent helping me in a time of need. Thank you so much.

Review 44 (2023-03-06 - Rating: 5)
I had problem with the first thermostat. Call valve control they sent us another the next day ,That one work fine, very please with the service .Highly Recommend !

Review 45 (2020-10-23 - Rating: 5)
I highly recommend Value Controls.I just installed my Trane thermostat that I received. Thanks very much to Jordan for walking me through the set up. It works great and you guys saved me a lot of money. My service company wanted $418.46 for a new one, and your guaranteed one only cost $169. Also, Jordan showed me that the base part that the unit fits into is wired so that it does not need the batteries that the service guys were putting in it. The batteries were also causing the thermostat to go bad, due to corrosion.

Review 46 (2023-06-07 - Rating: 5)
Got a used smart thermostat for about 1/3 the price of new; fast shipping and product In excellent shape

Review 47 (2020-11-06 - Rating: 5)
I purchased 6 Used Schneider Electric/TAC/Invensys Micronet MN-S3 Thermostats. I have only used one so far, but it worked perfectly. Fast delivery. Value Controls, Inc. is a great source for parts for legacy systems

Review 48 (2021-03-18 - Rating: 5)
Excellent customer service. Email was answered immediately by a knowledgeable technician. The used products is working like a new one. Product has a two years warranty.

Review 49 (2021-03-20 - Rating: 5)
The technician (Jordan) was an amazing helper. He found the thermostat I needed and walked me through the programming once installed. I would highly recommend. 5 star customer service!!

Review 50 (2025-01-23 - Rating: 4)
Yes it work great

Review 51 (2023-05-02 - Rating: 5)
Easy purchase and return! Great customer service! Will use them again.

Review 52 (2022-03-24 - Rating: 5)
This company knows how to run a real respectful businessWrong parts were delivered but before I had a chance to speak with their customer service someone owned up to the mistake and the right parts were already being shipped outNo questions askedDavis Jordans his name who I handled the transactionAgain highly recommended and very respectful business

Review 53 (2020-10-27 - Rating: 5)
Value Controls is an excellent company to purchase from. They were very helpful and friendly when we needed some help in installing our thermostat.We recommend highly.

Review 54 (2025-02-03 - Rating: 5)
All good

Review 55 (2023-11-17 - Rating: 5)
The thermostat worked out great . Thank you . Guessing mine was bad for awhile . God Bless and Happy Thanksgiving to you all .

Review 56 (2020-09-23 - Rating: 5)
Checkout was easy. I received my package within 5 days including a weekend. Device working perfectly.

Review 57 (2023-10-12 - Rating: 4)
Wish they would have told me they dont come in their original boxes. Otherwise a five star would have been given.

Review 58 (2020-08-20 - Rating: 5)
Great experience. Super fast delivery and installation only took a few minutes. Works perfectly.

Review 59 (2021-01-25 - Rating: 4)
The thermostat I purchased didnt work as described, I was given a full refund without any hassles, company understood my concern and did what was right in the situation.

Review 60 (2021-09-22 - Rating: 5)
Got exactly what I needed very quickly and for a great price! Would absolutely buy here again.

Review 61 (2023-09-18 - Rating: 5)
Great service! Fast shipping on good product.

Review 62 (2021-08-05 - Rating: 5)
Great Customer service they even sent it over night so my kids didn’t have to be long without the Air conditioner i highly recommend this company .Thank you

Review 63 (2024-11-21 - Rating: 5)
Easy ordering and fast delivery!

Review 64 (2022-05-05 - Rating: 5)
Ordered wrong controller, was able to get easy return, and good advice on correct controller i needed.Very good service

Review 65 (2020-10-24 - Rating: 5)
Got the product on time as promised. Easy installation. Works great. Great value overall.

Review 66 (2024-04-15 - Rating: 5)
Great product at a great price. Thanks

Review 67 (2022-12-20 - Rating: 5)
Had a phone call follow up before the order was actually shipped, appreciated the call

Review 68 (2023-09-26 - Rating: 5)
Great customer service and a really good value.

Review 69 (2020-09-08 - Rating: 5)
Bought a “used” thermostat for A/C unit in garage. Looked brand new and worked fine. Great value.

Review 70 (2024-04-05 - Rating: 5)
Quick delivery on a large order with excellent communication.

Review 71 (2022-12-15 - Rating: 4)
Works as advertised. Definitely used as advertised. White frame is dingy yellow and has scratch on the screen.

Review 72 (2024-04-17 - Rating: 5)
Exactly what I needed to fix our current thermostat without having to replace the whole system

Review 73 (2024-10-18 - Rating: 5)
The replacement thermostat works well

Review 74 (2023-10-09 - Rating: 5)
Brand new open box item at a fraction of MSRP. Works perfectly.

Review 75 (2020-08-08 - Rating: 5)
Great pricing and item showed up fast in good condition. Thank you.

Review 76 (2022-12-01 - Rating: 5)
Excellent service fast delivery, response immediately,Highly recommended.

Review 77 (2024-08-06 - Rating: 5)
Working fine 👌

Review 78 (2023-05-30 - Rating: 5)
Good prices, and fast shipping. Love it.

Review 79 (2023-09-20 - Rating: 5)
It was quite an experience with dealing with the personal. Good experience. Thank you for being there.

Review 80 (2020-10-09 - Rating: 5)
Good seller....super fair price...fast and prompt delivery.Pleasure to deal with this company.

Review 81 (2022-04-20 - Rating: 4)
Great price. Fast delivery. I am happy.

Review 82 (2020-12-15 - Rating: 5)
They went above and beyond what needed to be done, Cant thank Jarold enough for the service provided. Will recommend them and use them again.

Review 83 (2020-10-17 - Rating: 5)
My experience was more than expected !They will walk you through all your questions and help set up your unit !

Review 84 (2022-03-24 - Rating: 5)
Best price and fast delivery. I highly recommend Value Controls !

Review 85 (2021-08-05 - Rating: 5)
The item I ordered was just as pictured, part numbered and works great!!

Review 86 (2021-01-16 - Rating: 5)
Customer service is first rate. I needed some tech support and Jordan was knowledgeable and polite

Review 87 (2023-06-06 - Rating: 5)
Great Service and more then happy to take you as anytime

Review 88 (2024-08-22 - Rating: 5)
Great works good !

Review 89 (2022-10-17 - Rating: 5)
Product arrived promptly and worked like new.

Review 90 (2024-01-02 - Rating: 4)
Good selection, reasonable prices and shipping.

Review 91 (2022-12-05 - Rating: 5)
Perfect product description, fast shipping, excellent communication.

Review 92 (2021-04-23 - Rating: 5)
Great place to do business with.....I ordered wrong part! Working on getting correct thermostat.

Review 93 (2022-10-26 - Rating: 5)
Very pleased with my purchase will definitely buy again from this co.

Review 94 (2019-06-18 - Rating: 5)
Great value. Worked perfectly after prompt delivery.

Review 95 (2020-12-01 - Rating: 5)
Smooth ordering, delivery and excellent quality- a pleasure to do business with all around

Review 96 (2021-05-05 - Rating: 5)
Excellent Service. Fast Shipping. Thank you!

Review 97 (2020-07-13 - Rating: 5)
Arrived without delay. Installed without a problem, and so far it is working great.

Review 98 (2023-04-28 - Rating: 5)
Arrived on time and the price was very good it was as described

Review 99 (2020-10-13 - Rating: 5)
Perfect. Exactly what I ordered, cheap price, fast delivery, works perfectly.

Review 100 (2024-02-09 - Rating: 5)
Exact part I needed, timely shipment.

Review 101 (2021-04-13 - Rating: 5)
I received my order when it said and controller worked perfectly.

Review 102 (2024-10-11 - Rating: 5)
Sweet! Easy,,,,,Fast:-)

Review 103 (2024-02-26 - Rating: 4)
Good service, so-so pricing.

Review 104 (2022-05-31 - Rating: 5)
Extremely fast shipping and very responsive!

Review 105 (2022-11-30 - Rating: 5)
Refurbished thermostats were like new and worked perfectly!

Review 106 (2021-09-28 - Rating: 5)
I have yet to i stall the unit, But i have that scheduled to do this coming thursday or Friday. I have a helper coming, since I am a tad color blind it seems. Wish me luck!Kirby Martin

Review 107 (2022-10-14 - Rating: 5)
Looks great, works great, wonderful customer service!

Review 108 (2022-01-26 - Rating: 5)
What great customer service, goes above and beyond, Thank you.

Review 109 (2022-12-19 - Rating: 5)
…..very positive experience, product resolved problem.~HVAC Contractor

Review 110 (2021-01-10 - Rating: 4)
Work ok sometime for some reasons I have to reprogram the thermostat. It give me a errors code of EE.

Review 111 (2022-01-07 - Rating: 5)
Great Price, Quick Ship, item works perfect.

Review 112 (2021-05-18 - Rating: 5)
Wasnt compatible with my old control, but called Value Controls and they gave me a refund and return information. Bill