Webbs Automotive of Cypress
Located in Houston, Texas
Address: 14914 Mueschke Rd, Cypress, TX 77433, United States
Phone: +1 281-256-6060
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Oil change
- Mechanic
- Toilets
- Appointments recommended
- Debit cards
- NFC mobile payments
- Credit cards
- On-site parking
Categories
- Air conditioning repair service
- Auto repair shop
- Auto tune up service
- Brake shop
- Car inspection station
- Car repair and maintenance service
- Wheel alignment service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-12 - Rating: 5)
Without question the best automative maintenance and repair shop we have ever used. The kindness and professionalism from the time we walked in the door and met Justin to picking up our car and visiting with Mr. Webb himself was beyond outstanding. They were very thorough in their analysis of the repairs that needed to be done and very honest about what needed to be done vs what I felt needed to be done. They were very fair in their estimate and pricing which was welcomed. We have used previous repair shops that charged an arm and a leg for average work at best. They were very thorough in their work and had all of the repairs done in two days which we were not expecting. We will NEVER use another automotive repair shop again. Mr. Webb you and your team are truly the epitome of what a small business family looks like and we are thankful we found you. Thank you again for everything. We WILL be back -
Review 2 (2025-01-13 - Rating: 5)
We are so grateful for Webbs in our area! My son was headed back to college and had a check engine light come on. Even though they were swamped, they managed to fit him in so he could get back home safely. Thank you so much for being an asset to our community! Itâs hard to find auto shops That you can truly trust! -
Review 3 (2025-01-31 - Rating: 5)
Great people. Honest & trustworthy mechanic service. In world full of overcharging customers at other mechanic shops, Webbâs Automotive stands out for truly caring about their customers & not over selling any unnecessary services. Trust and quality is key and they do that! -
Review 4 (2024-12-19 - Rating: 5)
Ive been taking my vehicles to Webbs since they started their business, they are like family to me. They are honest, reliable and they value their customers. What I like best about them is they will go the extra mile to ensure customer satisfaction. Nobody is perfect, but Webbs will do what needs to be done. Good Christian people and wonderful neighbors. Dont just take my word for it, read all these reviews..... -
Review 5 (2025-02-28 - Rating: 5)
State Emissions Test is what was needed. An appointment set for the inspection. My time was RESPECTED by inspection conducted earlier than scheduled. No unnecessary work was attempted to be done. Polite Service in a Very Clean Shop. Webbs Automotive WILL CONTINUE TO RECEIVE MY BUSINESS FOR FUTURE AUTOMOTIVE REPAIR! -
Review 6 (2025-01-14 - Rating: 5)
Webbâs is hands down the best place to take your car in Cypress. Justin was incredibly professional and knowledgeable. We showed him a laundry list of items the dealership wanted to do to the car and he looked through each item thoroughly. We will always take our cars to Webbâs. -
Review 7 (2025-02-05 - Rating: 5)
Iâve had oil changes at other places where they always try to upsell unnecessary services, claiming things need to be replaced when they really donât. Itâs always been frustrating, until I found Webbâs Automotive. They are beyond honest, incredibly friendly, and truly there to help, not take advantage. The service was quick, and their building and waiting area are beautiful. Finally, a place I can trust! Webbâs is now our go-to for oil changes and any future repairs. Highly recommend! -
Review 8 (2025-01-06 - Rating: 5)
We love Webbâs and are truly thankful for their kindness, honesty, and genuine care for us and our cars. Weâve been proud customers for years and have only received exceptional service each time. -
Review 9 (2024-09-25 - Rating: 5)
We were referred to Webbs Automotive by a friend and we have been very pleased with our service with them. They feel like a small town automotive shop - they have a friendly staff and give you a honest recommendation of what you need. They dont try to up-sell you and they have a genuine conversation with what is going on with your vehicle. They take the time to discuss the reasoning behind their recommendations and findings and make sure you understand the plan for next steps. They are quick to get you in and out. It is hard to find a mechanic in a big town that you can trust to give you an honest opinion with reasonable prices and Webbs Automotive does that. -
Review 10 (2024-11-07 - Rating: 5)
I donât even know where to begin. I have an older model Ford that has been having issues. I brought it in earlier this year for some bigger repairs and from the start it was exceptional. Justin talked me through everything! I told him I didnât plan to keep the car much longer and never once did he suggest random/unnecessary repairs like other shops. He did what was needed to keep the car running safely for a little while longer and only offered suggestions for future repairs. Well, a few weeks ago the car finally gave out. He gave me every option under the sun and talked me through various options to help make the final decision a little easier. In the end I will be purchasing a new car but if it ever needs service I know where Iâll be. I will also recommend Webbâs to anyone and everyone. Thank you for the absolute best customer service and exceptional car care. -
Review 11 (2024-10-16 - Rating: 5)
Iâve been taking my Jeep to Webbs Automotive for repairs, and I canât say enough great things about the team. Brad and Justin have been amazing to work withâknowledgeable, professional, and truly reliable. Noelle at the front desk is always super friendly and detail-oriented, making the whole experience even better. Webbs Automotive operates with honesty and integrity, which is why I highly recommend them to anyone needing auto repairs. Thank you to the entire team for consistently providing excellent service! -
Review 12 (2025-01-07 - Rating: 5)
I was too sickly to get my vehicle inspected before New Years. I set up an appointment and arrived on time. Cody took my car in, and the inspection was completed in a timely fashion. I would call it First Class Service. I left and headed to Krogers and renewed it. I felt so relieved knowing Im driving with the correct sticker, and I look forward to year #14 of doing more business with the best. -
Review 13 (2025-01-24 - Rating: 5)
Second time going to Webbâs and Iâm always greeted and taken care of in a timely manner. However, I do recommend to make an appointment to make everyoneâs lives easier.Iâll definitely be recommending this shop to my loved ones. -
Review 14 (2025-01-06 - Rating: 5)
I have used Webb Automotive for several years to annually inspect my cars and motorcycle. Their service has always been prompt and pleasant. Recently, my engine was not running as it should and I took my truck to see if they could fix it. They did and as usual, a pleasant experience. -
Review 15 (2024-09-10 - Rating: 5)
Just moved to Cypress area from Dallas. Was in need of a State Inspection and found Webbs Automotive via a Google search. Amazing experience. Great staff, very friendly, comfortable waiting area, and very prompt. I overheard one of the staff checking out another customer and he said: thank you for letting us perform your service! Who says that these days!? So refreshing to run across a business with traditional customer service and values. Will be back for all my auto repair needs! -
Review 16 (2024-12-14 - Rating: 5)
Webbâs Automotive is a trustworthy and honest shop. They take the time to thoroughly investigate any issues and explain them clearly, ensuring you feel confident about the service. Highly recommend! -
Review 17 (2024-12-03 - Rating: 5)
Very happy with service provided by Webbâs Automotive.Very courteous beside honest work ethics. Keep up the good work and please donât change the honesty culture you have maintained so far⊠-
Review 18 (2024-08-01 - Rating: 5)
Absolutely Outstanding Service!I cannot say enough positive things about this auto repair shop. From the moment I walked in, I was greeted with warm smiles and exceptional customer service. The team is incredibly knowledgeable and explained everything clearly and patiently.What truly sets them apart is their genuine care for their customers. They went above and beyond to ensure my car was running smoothly and safely. I was impressed by their honesty and transparency throughout the entire process.To top it off, their prices are incredibly fair. I wont be going anywhere else for my car care needs! Highly recommend!10/10 stars if possible! -
Review 19 (2024-11-29 - Rating: 5)
We had an appointment for our college daughters car on a Monday at 8 am, Thanksgiving week and completely forgot, thinking we had a Wednesday appointment. We decided to bring her car early on Monday, dropping it off at 11 am so they had a little longer to check out the problem and maybe get it back to us on Wednesday before they closed and before she had to go back to school on Sunday. They said they would try to look at it in time. We said if they needed to keep it longer, past the holiday and we had to take her back to school, we would work that out ourselves since we were late bringing it to them. Not only did they look at it and determine the issue, they fixed it by close of business on Tuesday so we had time to pick her up and get her car before they closed on Wednesday for the holiday weekend. They are the so kind and so dedicated to their customers and we are customers forever. We love Webbs Automotive! -
Review 20 (2024-09-18 - Rating: 5)
I recently moved to Cypress and was looking for a new mechanic. I brought my car in this afternoon for an oil change and was immediately greeted by Corey and Noelle. Hopefully I remembered the names correctly. Very nice and up front on what to expect. Clean and comfortable waiting area. The fact this family has 25 years experience means they know their stuff. Ill be back. Thank you for your professionalism. -
Review 21 (2025-02-13 - Rating: 5)
Webbs is the best around. Friendly staff, knowledgeable and they wont propose work on your car just because. Very highly recommended! -
Review 22 (2024-10-10 - Rating: 5)
Best car mechanic shop in Houston area. Multiple times Iâve gone to a local mechanic for regular oil changes due to me pre-paying for them (never again) and theyâve tried telling me Iâve had thousands of dollars worth of issues on my car. I take it to Webbs for an 2nd opinion and theyâve said my car is fine each time. They are very honest and the staff is super friendly. I wonât go anywhere else now for any car related things. Itâs hard to trust car shops these days and itâs so nice to fully trust what they say and the work they do! -
Review 23 (2024-08-29 - Rating: 5)
I would give Webbs 10 stars if I could! Webbs Customer Service is unmatched!! They are super friendly, trustworthy & knowledgeable. I would trust them with my life & they will forever have my business. Cant say enough positive things about the team here at Webbs and the quality of work they do! -
Review 24 (2024-08-31 - Rating: 5)
Highly recommend, my first time going to Webbs. Justin and the team at Webbs were very professional and helpful. If you need anything done even if it is a state inspection(side note had an issue with another place on an inspection) take it to Webbâs. We will choose Webbs in the future for any regular maintenance on our vehicles. Thanks again and have a great day! -
Review 25 (2025-02-11 - Rating: 5)
Always friendly, always helpful, always informative. They shoot straight! Im willing to drive past lots of other shops on my way to Webbs. -
Review 26 (2024-11-13 - Rating: 5)
The company I work for uses Webbâs for our fleet services and repairs. We love them so much that I bring my personal truck here for repairs.Amazing service done promptly. -
Review 27 (2024-09-27 - Rating: 5)
I wish I had more stars to give. I am beyond impressed. Thank you Justin & Noel! I had a crazy day, went to 3 different places trying to get an inspection. The whole thing was a drag until I walked through the door and was met with smiling faces, eager to help! They were so fast, accommodating and I sure hope I donât have to be back soon, but I sure know where I will go if I need anything! Thanks yâall! -
Review 28 (2024-09-04 - Rating: 5)
Chose Webbs Automotive out of location convenience, but Ive returned due to fair pricing and trustworthy work. This shop has done oil & filter changes and general inspections for our family vehicles. Recently, they fixed the breaks on my husbands vehicle. -
Review 29 (2025-02-21 - Rating: 5)
As always, all involved in the service are personable, caring and exceptional at their work. Cant imagine going elsewhere for my auto servicing. -
Review 30 (2024-09-12 - Rating: 5)
I totally trust Webbs to care for my vehicle! I have used them for many years. Recently I took my vehicle there to check out a light that indicated that one of tires had an issue. They checked it out, and it was something they could not correct. They told me to take it to the place that I bought the tires. Webbs did not charge me for diagnosing the problem. I took it to my tire dealer and the sensors were bad. Thank you, Webbs, for getting me in the right direction to correct the issue!! -
Review 31 (2025-01-14 - Rating: 5)
Justin always does a great job in finding out what the problem is on vehicles and is honest about the repairs and sometimes give options depending on the age of the vehicle. Highly recommend them! -
Review 32 (2025-02-27 - Rating: 5)
Webbâs Automotive was a great experience. They were kind, professional, & effective! -
Review 33 (2024-06-19 - Rating: 5)
Webbs Automotive exceeded my expectations in every way. Their team was consistently responsive and attentive to all my needs. Brad, in particular, stood out as an exceptional employee. He was incredibly helpful and always ready to assist with every phone call. He definitely deserves a raise! Thank you for all your supportâI will definitely return! -
Review 34 (2025-01-30 - Rating: 5)
Cannot ask for a more honest, service-oriented or better communicator than Webbâs. Great people and so glad they are close to Fairfield. -
Review 35 (2024-08-21 - Rating: 5)
This is my first time going to Webbs for my vehicle. Fortunately, what I thought would be an issue was not, thankfully. The guys at Webbs were very professional and helpful. I will choose Webbs in the future for regular maintenance and any other issues with my car. Thanks Guys! -
Review 36 (2024-08-14 - Rating: 5)
These guys are awesome.Had a issue with my vehicle and took it to them to have it checked out.They were in contact with me during each step of the process. The vehicle was diagnosed and repaired the same day.I highly recommend them for any vehicle repairs and will refer friends and family to them in the future. -
Review 37 (2025-02-25 - Rating: 5)
Took my truck in for 60k mile service in preparation for a long trip. Great shop with amazing customer service! -
Review 38 (2024-06-07 - Rating: 5)
I have used Webbâs for all my routine car services for the past four years, since moving to Cypress. They make it easy to set appointments but are also very accommodating when problems arise and drop-ins are necessaryAppointment times are honored and if more time is needed for a service or unexpected delays occur, the staff keeps me well informed.I feel sincerely well cared for when I visit Webbâs -
Review 39 (2024-07-04 - Rating: 5)
Took my car to Webb Automotive for the 1st time and had a great experience. My mom took her car and told me about it. Their customer service is amazing! They welcome you with a big smile as soon as you open the door. This is what gets me to like a place-customer service! The place is clean. The people that work there are so professional and polite. They explained to me the services they were going to do to my car (3 services) and the price. It is a family owned business and I know they will never take advantage of me by lying or selling me services or parts I do not need since Iâm a girl. I really felt comfortable here. Their waiting area is also clean and has coffee and water for customers. One thing I really like is that you can make appointments and they block a time for the services you need-meaning they do not overlap customers! This way, you are not spending more time than what is needed. Finally, when you call to make an appointment, everyone that answers is super nice! Noel and Cory answered the phone. I will definitely go back to this place and will recommend it 100%! When I took my car, Cory, the girl with a cute pink long skirt, and a skinny / fit guy helped me. They were amazing! From now on, Webbâs Automotive it is!!!! Iâm NEVER going back to the service department at Ford dealership. -
Review 40 (2024-05-10 - Rating: 5)
I experienced severe car trouble that it required immediate service. My mom insisted on Webbâs automotive. It was 5:00 Tuesday and we had to pick up a U-Haul trailer Thursday by noon. We arrived at 8am without an appointment, explained the situation and the reason for the immediacy. Justin was incredibly compassionate and agreed to do his best. He called as soon as they knew the issue and they were going to be able to fix it but the timing was going to be very difficult but, once again, they would do their best! Not only was it ready in time, but they were able to complete it for $700 less than their quote because of something I donât know anything about because I was doing my happy dance!! Everyone I came across there was very professional and knowledgeable but more importantly they were warm, welcoming and respectful humans who truly care!!Thank you Webbâs family!! -
Review 41 (2025-02-26 - Rating: 5)
Had an incredible and honest experience with Webbâs automotive. Definitely recommended. -
Review 42 (2025-01-29 - Rating: 5)
Have been here many of time and as always, they have great service and go above and beyond. Will continue to take our vehicles there as I trust them. -
Review 43 (2023-12-14 - Rating: 5)
Webbs came recommended by several trustworthy friends and I now recommend them. They kept my car an additional day because some rusty bolts wouldnt come off. Instead of breaking them and having to order factory bolts, he let it soak overnight and bolts came loose. I appreciate this type of care and attention to small problems. They wont charge extra for uneeded work. Ive found my car spot. -
Review 44 (2025-02-13 - Rating: 5)
Always great service, great explanations, and, importantly, they dont push unnecessary services.Update - specifically came back to check that I had left a review since I had another really great experience with them. -
Review 45 (2024-12-14 - Rating: 5)
Best place to take your vehicle. Not only because they know what they are doing, but they are the most trustful place. excellent service and customer care -
Review 46 (2024-12-15 - Rating: 5)
I know Ive already given these guys excellent reviews but wanted to share my latest encounter with Webbs. I thought I was smelling antifreeze at different times with my vehicle, so I decided to let Webbs take a look. After a thorough inspection they determined nothing was wrong and charged a minimal fee. Sharing this review for their honesty. This could have easily gone a different direction with needing a new radiator, etc. I cant say enough good things about Webbs! Second to none in auto repair and honesty! -
Review 47 (2024-08-15 - Rating: 5)
What an awesome group of people in our community. Love, love, love that they are so close. Professional, prompt service, pristine clean office and garages. Couldnt be happier. They will be doing all of my car maintenance from now on. -
Review 48 (2021-07-20 - Rating: 5)
I had some mechanical issues with my truck that despite my best efforts I couldnât fix on my own. After getting numerous ridiculous quotes from repair shops/dealership this place was recommended on our neighborhood site. Not only did Webbâs automotive fix my issue but they did it for a fraction of the cost that others quoted me. The staff was super friendly and the technician came out and chatted with me as well. Never taking my vehicles anywhere else but here from now on. -
Review 49 (2024-08-20 - Rating: 5)
Its rare to find people who genuinely care about their customers, but thats exactly what youll find here. The highest quality of people everâtrustworthy, knowledgeable, and truly dedicated to their work. I highly recommend them! -
Review 50 (2024-04-10 - Rating: 5)
I hope to never leave Cypress because Webb is without a doubt the best automotive shop I have ever encountered. The staff is friendly, genuine, and most importantly HONEST. An unnamed shop down the road from Webb tried to tell me the transmission in my car with less than 15k miles was bad. Webb not only took a look for me but gave me an all clear and didnt even charge me for their time. Theyre quick, professional, and run their business with integrity. -
Review 51 (2024-10-25 - Rating: 5)
Great customer service. Justin and the owners are honest and accurate with their knowledge. Accommodate you for precise appointments. -
Review 52 (2024-11-22 - Rating: 5)
Again and again this team continues to take great care of our cars. Complete and thorough! Every time! I recommend them to everyone and continue to hear wonderful experiences from others. Keep it up Webb! -
Review 53 (2024-03-08 - Rating: 5)
From the towing to the follow up and communication, this was an A1 experience for my family, beginning to end. My daughters car was towed in on a Saturday, Monday morning Brad called and immediately provided us with wonderful customer service and expectations. He gave an estimated time frame of when he would call us back and shockingly...he followed up accordingly and on time! He was friendly and explained everything to us professionally and honestly. We appreciated this so much as this was for our daughters car in Prairie View while shes in college and we are originally from Dallas. Brad put our worries and concerns about a trustworthy and reliable auto mechanic and we know without a doubt we made the best choice for our auto care needs in coming to Webbs Auto. A friendly and welcoming voice always answers the phone when we called and I am not 100% of the ladys name who offered further assistance with us in making arrangements to pick up our daughters car, Noelle maybe ?? but everyone who we interacted with was a pleasure! Thank you Webb Auto, we appreciate you all so much! Great service from great people, top notch service! -
Review 54 (2024-06-25 - Rating: 5)
Set appointment for oil change on my 2024 Ram 1500. staff was friendly and they had a great waiting room clean and timely service. In and out in about 35 minutes. without the up-sale situation. No pressure just an oil and filter change. LOVE IT!! Going to send my wife next. -
Review 55 (2024-03-29 - Rating: 5)
We have been bringing our cars here for years. They are quick, professional, kind and get the job done. I appreciate that they take the time to listen to our concerns and make sure whatever issue we have with our vehicles they get it taken care of. We will continue to use Webbs. -
Review 56 (2024-10-25 - Rating: 5)
As always great service, they take the time to explain the issues and what they suggest to fix them. They always to offer the least expensive way to go. Fast service -
Review 57 (2025-01-14 - Rating: 5)
My vehicle needed a fair bit of work on the front suspension. We dropped it off Sunday night using the convenient key drop. They communicated well & often about the status of the repairs. Unfortunately, there was a little hiccup with one of the parts they ordered. This was going to delay everything another day. I had need of my vehicle the following morning for an appointment, so it was really going to cause some grief. I was super pleased when they called back to update me a couple hours later that they had what they needed & they were doing their best to get it done by the end of the day. It did take the majority of the afternoon, but they got it done! I was able to pick it up & I am very pleased with how it drives. The delay on the part was not their fault, but they did whatever it took to make their customer happy! Thank you, Justin!I had my battery leave me stranded the other day with no warning. I called Webb this morning to see if I could get it replaced. Not only was Justins answer yes, but today! I was warned that it might take a couple of hours because they would probably need to obtain it locally first. I was fine with that. Their waiting room is very comfortable & I brought a handicraft, to keep myself busy. After only an hour & a half, they were all done & I was on my way. The labor charge was more than reasonable AND they topped off the tire that was telling me it had low pressure, even though I forgot to ask them to do it! -
Review 58 (2025-01-02 - Rating: 5)
Expert service, prompt communication, and fantastic customer service. Itâs become our go to for any vehicle trouble for the family vehicles. -
Review 59 (2023-12-01 - Rating: 5)
10/10 customer service. From the moment I walked through the door the team at Webbâs made me feel like I mattered and was important. Despite being busy helping another customer, they made sure to acknowledge me and give me a warm welcome. Moments later, the nicest lady greeted me and knew who I was without even having to ask. I was in and out in under 15 minutes (ahead of my scheduled appointment by the way). This is a fantastic family owned business who you can trust and rely on. I canât recommend Webbâs enough. -
Review 60 (2024-04-20 - Rating: 5)
Webbs Automotive set the bar for professional service at a fair price. They diagnosed the issue with my vehicle and gave me viable options to fix the problem. They also gave me a full inspection / diagnoses of my vehicle with suggestions on repairs for issues they found. WITHOUT high pressure sales tactics. I highly recommend them . ACCURATE diagnosis, HONEST Professional opinion, FAIR & Reasonable PRICE... -
Review 61 (2024-09-06 - Rating: 5)
We have used Webbs for a while now on our two vehicles and have been pleased with the service of the vehicles as well as the outstanding customer service. -
Review 62 (2024-08-10 - Rating: 5)
Webb Automotive has been our goto place for all of our cars. Friendly, caring, honest and fair are the traits that make us always go back to them. -
Review 63 (2024-01-06 - Rating: 5)
This automotive shop is exceptional and the only place I trust with my car. They provide the kind of caring service youd wish for your loved ones. With years of experience in the industry, I can confidently say Ive never encountered such honest and dedicated professionals. These guys are truly the top choice! A definite 10/10 recommendation! -
Review 64 (2024-09-13 - Rating: 5)
Highly recommend! Webbs team is always friendly and they provide excellent service, great communication, and trustworthy solutions. -
Review 65 (2023-09-14 - Rating: 5)
Always very friendly and accommodating. I arrived with no appointment for a state inspection, frustrated because I had already been to multiple other businesses who told me the wait would be nearly an hour. I had a toddler in tow and Webbs Auto got me in and out the door in less than 20 minutes! My toddler was even upset with the quick service because the waiting area is stacked with awesome toys to keep little ones busy. Thank you so much for your great customer service!! -
Review 66 (2024-09-28 - Rating: 5)
Finding an Auto service is like finding a great wife. She will be honest and straight with you. Webbâs has been a great partner for my vehicles. -
Review 67 (2024-06-20 - Rating: 5)
I love coming to Webbâs for any car maintenance needs. They are very efficient when it comes to any service and they donât try to upsell you on things unless the professionals absolutely think you need it.Noelle, at the front desk has the best customer service. -
Review 68 (2023-11-22 - Rating: 5)
This is the only place we take our cars. The simply are the best! They are dependable, hardworking, and the most honest business I have ever dealt with. I highly recommend them over anyone else. We have taken our cars in and Justin fixed it on the spot and didnt even charge. They care about the community and they value their customers. Pride in ownership definitely shows here. -
Review 69 (2024-04-25 - Rating: 5)
We have been using Webbs Automotive for almost two years, and have been incredibly happy with them! We trust them implicitly, because theyve proven themselves as trustworthy. I cant recommend them enough. -
Review 70 (2024-09-25 - Rating: 5)
Well, today I woke up to a dead battery on my wifes car. Called Webbs to see if they could fit me in for a new battery. Tech would be available @ 1PM to check out situation. Found that battery was bad and replaced it with new battery, which was under warranty, @ NO CHARGE!Always the best in service and professionalism!I personally recommend Webbs Automotive. -
Review 71 (2024-04-19 - Rating: 5)
Another great experience at Webbs beginning with very helpful smiling reception. Got annual registration inspection and oil change very quickly and enjoyed sitting outside in a rocking chair while I waited. Thanks! -
Review 72 (2024-01-24 - Rating: 5)
Webbs Automotive comes through again. I think it is important to share my experience again... I have three newer drivers in my family that I have bought three used vehicles.... with the prices of used cars today what once was a great starter car can quickly become very expensive starter car.... that said when things happen as they always do with used cars I have been more inclined to fix them than just replace them. Brad from Webbs and the whole team there have been honest and straight forward with me in these times. They could probably get more money from me on needed repairs but they give me options and they understand how to build long term trust and long term relationships. Webb will have my business for as long as I am living in Houston.Update: Great staff. Always helpful... not always the least expensive but trust worthy which means more to me. -
Review 73 (2024-02-28 - Rating: 5)
Webb Automotive is always superior customer service and workmanship. Been going to them for several years, not even a thought to call anyone else. I appreciate their integrity and work ethic. -
Review 74 (2024-04-27 - Rating: 5)
Webbs automotive is by far the best and most honest auto shop in Houston! Noelle, Brad, and Justin always greet all their customers with warm smiles when they walk in. Their level of personalized care and expertise is superior, and unlike any other shop. -
Review 75 (2024-09-26 - Rating: 5)
They are the best I have found for maintenance on my Lexus. Recommend them very highly. -
Review 76 (2024-03-09 - Rating: 5)
Took a few years to find a auto shop we could trust. Many neighbors in Fairfield subdivision highly recommended Webb Automotive. Finally a shop that I fully trust & can send my wife to when Iâm not available to do so. Other shops we tried had a guru at the front desk that is incentivized to add services not needed. When we first moved here 8 years ago, I sent my wife to another shop for a simple oil change. The guru talked her into a $400 brake line purge which absolutely wasnât needed. The vehicle was less than a year old and only had 16,000 miles on it. I did get a refund and an apology from the owner for the âmisunderstandingâ.Webb is the BEST!!! -
Review 77 (2023-03-23 - Rating: 5)
I have used Webbs for years. I was there customer before they built this new shop in Cypress...which I love, much more convenient for my family. Their crew has definitely grown over the years. I was used to dealing with Roy Webb directly but he is slowing down a bit. :) It is a family affair and I love working with local business. Webbs is always honest and professional. They can be a bit backed up at times but it is worth the wait. My vehicles are always done right the first time. Currently he works on all my stuff, Mustang, F150, Lincoln MKZ and Ford Explorer. Cant say enough good! -
Review 78 (2023-11-09 - Rating: 5)
This was my first time to take my car there. I really like having a scheduled appointment, because you dont have to wait in line with a lot of other people. Brad greeted me so kindly. They did a thorough job with repairing my car. I would highly recommend them. -
Review 79 (2024-02-14 - Rating: 5)
Excellent auto repair in Cypress on north side of 290. For years we took our cars to Copperfield Auto on Queenston (that I highly recommend for professional and honest work), but we needed a place closer to our new home on the northside. Copperfield recommended them as well. Solid, dependable, honest. Two thumbs up -
Review 80 (2023-05-11 - Rating: 5)
Ive been going to Webbs since moving to the area and they have been terrific! They have been great from routine maintenance, oil changes, and inspections. When I most recently had issues with my vehicle, they went above and beyond to fix the issue, not over charge me for the service, and make sure that I understood what was happening. Thanks again for making me a happy customer!! -
Review 81 (2024-03-14 - Rating: 5)
There is nothing I wouldnt trust Webb to do on my vehicles. From oil changes to major repairs, they are professional, dependable, honest, and trustworthy. In a time when trust is a rare commodity, here is one business that I trust implicitly. -
Review 82 (2024-05-07 - Rating: 5)
I didnt know that an appointment was needed for an inspection. This morning was the only time I had available this week to get my husbands wheelchair van inspected. I was dismayed to learn that I would not be able to get it done here and was about to start looking for other places to take it... I was asked to to wait a minute and they were able to work me in, and it was super fast! Amazing customer service! -
Review 83 (2022-11-24 - Rating: 5)
Excellent service for a very reasonable price. Dropped my vehicle off on the weekend using their convenient key drop and repairs/inspections were completed by Monday afternoon! So many places you go these days have such terrible customer service, this is not the case with Webbâs. Finally a place that values their customers! I would definitely recommend Webbâs for any car service needs. -
Review 84 (2024-07-20 - Rating: 5)
Web took care of my oil change and state inspection in record time. They were friendly and professional in the process. I highly recommend them! -
Review 85 (2024-06-10 - Rating: 5)
Justin and Brad always provide prompt honest feedback. They will exhaust all options to fix your car and never recommend a repair that you do not truly need. These are guys you can trust. -
Review 86 (2023-10-26 - Rating: 5)
Simply the best. I was incredibly impressed by their customer service, work performed, and willingness to go the extra mile. I had a wonderful experience with Justin & greatly appreciated how well he explained every detail of the work being done. Will definitely be doing more business with them in the future. -
Review 87 (2024-07-23 - Rating: 5)
The service here is top notch. This team goes above and beyond to earn your business by being honest and respectful to everyone. They also do great work quickly. -
Review 88 (2023-09-12 - Rating: 5)
I cant tell you how refreshing it was to walk into an auto repair shop and have them be so completely kind and honest with me! I called in thinking I needed new brakes for my lifted Jeep, and potentially pretty quick! They were booking 4 days out because they were so busy, but said to drop it off and theyd try to squeeze me in to take a look. It turns out that I just have some noisy break pads, but that Ive still got a lot of wear left! Not to mention they had it back to me in 4 hours time! Any other place I KNOW would have sold me new pads, and possibly rotors too! Ive never dealt with an honest mechanic in my life who wasnt a personal friend. I can promise Webbs now has a customer for life in me! Justin, you and your team have just completely blown my mind, and have changed my outlook on mechanics! Thank yall SO very much! -
Review 89 (2023-05-05 - Rating: 5)
I have used Webbâs several times for various services and they always do a great job! They are very professional and reliable and they get the work done in an efficient amount of time. Most recently I had a fluke incident with my vehicle which left me stranded. I called Webbâs and Justin had his preferred towing company on the way in a matter of minutes. They had the problem identified and repaired within 24 hours! They are amazing and I highly recommend this business! -
Review 90 (2024-11-19 - Rating: 5)
Love the place theyre quick. Honest and quick to answer call for questions. recommend to everyone who want a great shop -
Review 91 (2023-08-09 - Rating: 5)
This shop is the best in Cypress. They under promised but way over delivered. Hubby broke a part while changing oil in our driveway. With help from Brad, he gave us a tow truck recommendation that they work with and we got it towed .2 miles down the street to the shop. We were expecting to be down a car for at least a week, when 4 hours later, Brad calls to say its all fixed. Very fair in pricing and 100% best customer service. My Dad was a mechanic for 45 years before passing, so Ive heard all the horror stories. He would quit shops that would ask him to do things that were not honest. I have 100% faith this shop is the best of the best and will turn to this shop for all future car needs. -
Review 92 (2023-11-04 - Rating: 5)
The staff and service here are exceptional! Justin is an awesome manager!!! I recently switched to them because they do great work, are honest, and pride themselves in customer service. Really appreciate them going above and beyond. Will continue coming back. -
Review 93 (2023-09-19 - Rating: 5)
Wonderful folks work at Webbâs Automotive to bring quality and responsive services and repairs to your vehicle.Always greeted with a smile. Always earnest in finding how to be helpful. Always told Thank You during checkout.So much good within the Webbâs Automotive organization.Give them a try. -
Review 94 (2024-01-20 - Rating: 5)
This place is hands down the only mechanic shop Iâll take my vehicles to. They will never over charge you, take advantage of you, or anything. They take care of me every time I walk in and out of those doors. Theyâre usually busy so make sure to call a week or two ahead if possible! Thanks Webbâs Automotive! -
Review 95 (2023-06-01 - Rating: 5)
Ive been taking my vehicles to Webbs Automotive for maintenance and repairs for over 25 years, starting at his former service center on Mayard Road. Over the years Webbs has performed excellent work and advice for a very fair price. They are very honest and do not replace parts unless its necessary or a scheduled replacement (like a timing belt). There have been times when I thought some modification or upgrade should be done, but Roy would tell me it wasnt necessary which saved me some money. One of my vehicles, a Ford Explorer, which was serviced by Webbs Automotive, had nearly 250,000 miles on it before I finally sold it. I highly recommend Webbs Automotive!! -
Review 96 (2023-06-29 - Rating: 5)
I love honesty, transparency, and excellent customer service! This place had the best customer service that I experienced in a long time! I truly appreciate the entire team, from the front desk to everyone that spoke to me, including Brad! My Buick was well taken care of! The reviews that led me to this place were spot on! I will definitely be back! -
Review 97 (2023-12-22 - Rating: 5)
At Webb Auto, you wont be disappointed. They only do work that is needed. They dont try to up sell you or be shady in any way. So if you want your vehicle serviced at an honest, reliable, and fairly priced shop, go to Webb Auto. -
Review 98 (2024-08-11 - Rating: 5)
I cannot say enough of how polite, and the professionalism the Webbs team was/is when dealing with customers. Mr. Webb and Brad went above and beyond to help us SAVE our SUV with kindness, patience, and a commitment to repair our car that won our business for life. Thank you Webbs Automotive for taking care of our car and family!! I cant thank each of you enough. -
Review 99 (2023-10-21 - Rating: 5)
Webbs Automotive is all about customer service and satisfaction, hands down. I guess theyre very good at car mechanics, too, but what do I know! All kidding aside, I wouldnt take my vehicles to any other shop in Cypress! (I tried and they were mostly nightmare experiences). -
Review 100 (2024-07-14 - Rating: 5)
Update (7/14/2024): These folks continue to go above and beyond the call of duty. Unfortunately, this review update is really late because it pertains to damage my wife suffered to her Toyota Sienna from a storm in late May 2024. As you may recall, that storm dumped a lot of rain on Cypress quite quickly, resulting in some localized flooding. My wife was driving home on the 290 feeder road just south of the outlet mall, and due to the low visibility and the vehicle in front of her, she didnt see a deep puddle on the road until it was too late to avoid it. Fortunately, she maintained control of her Sienna when she hit this deep puddle at fairly high speed, but the impact did result in damage to the vehicles undercarriage panels, resulting in both of the center-center ones being ripped from their fasteners under the doors, but not in the center - this resulted in them dragging on the road and making obnoxious noise. Even with my jack and stands I couldnt get to the middle fasteners very easily, so I quickly gave up on removing them. Im a PhD engineer who spent countless hours with my dad as a kid fixing/building everything you can imagine, including many vehicles, so I happen to know a thing or two about this, and I described the situation to my wife and told her what actually happened.She went to Webb, told Justin (based on her description of the man) about striking a puddle at high speed, and to my astonishment, he told her exactly what I told her - these panels are largely aesthetic, and while they do reduce drag a little bit, not having them has a very small impact on vehicle mileage. Justin said he had one man idle, so my wife gave him her keys, the Sienna was put up on a proper lift, and within 5 minutes the fasteners/panels had been removed. My wife said thanks, how much do I owe you, and Justin said no charge. WOW. WHEN WAS THE LAST TIME YOU HEARD THAT FROM AN AUTOMOTIVE SHOP?Folks, I simply cannot praise Webb Auto highly enough. Were privileged to have a shop nearby that does honest, high quality work for a fair price. Give them your business - you wont regret it.Update (3/28/2024): My wife went to Webb Auto last week for her annual state vehicle inspection. While there, she mentioned to them (presumably to Justin, based upon her description of the man she spoke to), that one of the brakes on her Toyota Sienna makes a sound when she backs up, and asked if they could check it out. They did, and told her that it still looks good, but the disc has some rust on it. They told my wife that the brake pad and its rotor can still go a for long time before they need to be replaced, but if Webb were to replace them now the cost would be $500+, and because it wasnt damaging the braking system in any way that he didnt recommend it. Wow. When I say I love these folks at Webb, I mean it. When was the last time you heard of a woman going to an auto shop, expressing a concern, and the auto shop not taking advantage of her? Seriously. Webb Autos honesty and integrity is unparalled in their industry. Id give them 10-stars if I could. Thank you, Webb Auto!I love Webb Automotive because they do good work for a fair price and they never try to cheat you, which is appalling rare these days, in many businesses, but particularly in auto shops. I even spoke recently with a mechanic who has worked for a number of local auto shops, and he said of all of them, Webb was by far the most scrupulous. You wont be disappointed by taking your vehicle to Webb Automotive! -
Review 101 (2023-07-16 - Rating: 5)
Mr. Justin and his team did an amazing job. My car went out on me unexpectedly and they were able to take me in on the spot and were even able to beat the estimated time for pick up. Theyre great people with honest pricing and amazing customer service. -
Review 102 (2025-01-19 - Rating: 5)
Had an appointment for an inspection this week. Vehicle was ready to go in 16 minutes. WOW!!! -
Review 103 (2023-08-16 - Rating: 5)
Webbs is great... I brought an overheating car into Webbs and after some time, they diagnosed it and fixed the issue with no concerns. They strive to make the customer happy! Glad to take my car to them for any reason. -
Review 104 (2023-02-01 - Rating: 5)
Webbs Automotive is the only repair and maintenance shop I will ever use. Simply put you are getting a company who truly takes Integrity as their absolute biggest core objective. I know that when I take more vehicle in to be looked at. Webbs is only going to fix what needs to be fixed. They never oversell their services. And on top of that, if you think you need services, and they dont they are quick to consult you accordingly. I always feel like they are truly looking out for my best interests. Kudos to Webbs for making me feel like I am being treated the way I would treat my own family. -
Review 105 (2024-12-05 - Rating: 5)
Honest people and place!!! I highly recommend Webbs for all and any services. -
Review 106 (2024-01-09 - Rating: 5)
Super service, The place is immaculate, Everyone is so friendly. Honest work. I highly recommend Webbs to everyone. I absolutely trust them and their work. It is as if I am bring my car to my loyal family to check and fix if need be. I wouldnt go anywhere else. -
Review 107 (2024-07-02 - Rating: 5)
Iâve been in the auto repair industry for over 40 years mostly working for Buick. Now that Iâm retired Iâve been looking for a repair shop that I can trust and I finally found one at Webbs. Fantastic workmanship and great service. Thank you Webbs đ -
Review 108 (2024-07-22 - Rating: 5)
Scheduled an oil change and inspection appointment. I was greeted by friendly staff. Service was complete in 30 minutes. No over selling. 5 stars.#supportlocal #supportfamilybusinesses -
Review 109 (2023-05-11 - Rating: 5)
I cannot say enough about this place! Everybody from the top down are exceptional people! Most honest repair shop I have ever been to as there have been times that I have taken my vehicle in there and they did not charge me anything. Which is what happened exactly today! The customer service is superior and the honesty is above and beyond any repair shop Ive ever been to in my life. I will be a customer of Webbs for life and the 1st time you go there, I assure you, you will be as well. Outstanding business!!!! -
Review 110 (2023-09-01 - Rating: 5)
Thank you to the Webbâs Automotive of Cypress family! I have my A/C back up and running. Iâm a first time customer and I will definitely be back for mine and my wifeâs automotive needs. Shoutout to Justin and the young lady at the front desk. They took care of me from start to finish. I appreciate it!!! -
Review 111 (2022-01-21 - Rating: 5)
I started taking both my cars to Webbâs September of last year. Within the last month I have had to major repairs with them. I was very impressed with their service, transparency, and their communication. Two days ago my carâs check engine and trac off signs turned on. It was later in the day and I realized I probably would not be able to get an appointment. I called Webbâs and spoke with Noelle. She was so helpful and kind. She had mentioned that they were going to be busy the next day but that they would do their best to get my car fixed by the end of the week. It was so convenient to drop off my car and leave my keys in their drop box. I was so surprised the next day when they were able to take care of my car and it is running well. Justin is always helpful, transparent, and kind when discussing any issues and cost of repairs. Will definitely keep coming back to get my cars serviced and repaired here. I highly recommend them! -
Review 112 (2020-02-13 - Rating: 5)
Great looking shop. I came for a state inspection and it was done really quick. Didnt even have time to finish the coffee they offered me. -
Review 113 (2023-11-23 - Rating: 5)
Webbâs is the most honest company youâll ever find!! The people are so helpful & always want to do the best thing for their customers. Justin will always give you all the information you need in order to make an informed decision!!! I will never go anywhere else. -
Review 114 (2025-01-17 - Rating: 5)
As always, above and beyond expectations. Knowledgeable, Honest, awesome customer service. -
Review 115 (2023-10-09 - Rating: 5)
I sent my wife here for a vehicle inspection because Christian Brothers said that their machine was down. She was very happy with the service. In and out in about 15 minutes, the people were more professional, and more room to get in and out of the parking lot. -
Review 116 (2022-10-28 - Rating: 5)
Second time coming here and Iâll definitely be back. I love the friendly staff. They gave me a diagnosis but didnât try to trick me. They were honest and fair and worked with me. I dropped off my Tahoe in the morning, and was told itâs be done that afternoon. I received a call at 3:40 to let me know theyâre sorry it wasnât done yet and that they were still working on it and theyâll call when itâs done. They called at 4:30 saying it was done. Good communication. I didnât even ask them to check my tires but they filled them up for me. -
Review 117 (2023-09-19 - Rating: 5)
I have known Roy and Tracy for over 20 years. Webbs Automotive has worked on many of my vehicles, always going professional work at fair and reasonable prices when we lived in Houston.Recently on a trip back down to Houston my airport car had the radiator fan go out. I emailed Webbs and they retrived the vehicle with a wrecker, delivered it to their shop, and fixed the problem. The car was ready for pickup when I flew back into Houston. All seemless and a professional servicing.Dealerships cannot and will not deliver such personal service. Roy and Tracy deliver excellent customer service. You can trust them.Bill TillmanFredericksburg, TX -
Review 118 (2020-09-03 - Rating: 5)
I have used Webbs for years because they do a good job, and are one of the few auto shops Ive found that do not try to take advantage of you, or upsell you a service you do not need. Their prices are reasonable, and their customer service is excellent in my experience.Just be aware that they do tend to get booked up, and to schedule online a few days ahead of time if possible. They also do not work weekends (I dont blame them), so you may have to juggle your schedule a little more. For me, its absolutely worth it. -
Review 119 (2022-06-27 - Rating: 5)
Webbs is the ONLY shop in Cypress that I will entrust my familys cars to be honestly assessed and repaired at a fair price. Great people and very pleasant and respectful. Its a pleasure doing business with them.Update - had my car inspected there today. They told me it would take 20-30 minutes. It was done in 10. Id give them 10 stars if I could. -
Review 120 (2020-09-11 - Rating: 5)
I cannot say enough about Roy and Tracie. These folks are the most honest and dependable repair facility I know. We have used them many times with many vehicles. Always have had excellent service. Might pay a little more but weâll worth it knowing itâs done right. We just brought our car in with what we thought was a radiator leak. Turns out only a loose hose from the wiper fluid canister. Honest honest honest is all I can say! Was fixed as a courtesy. Thank you Webbâs and crew and for servicing Cypress with great core values. -
Review 121 (2024-08-07 - Rating: 5)
They walked us through everything and were so fast. Well priced. Iâve found d an honest mechanic!!!!! -
Review 122 (2024-04-30 - Rating: 5)
Amazing customer service! The front desk woman was so amazingly kind and helpful. You will be my go to place for all of my automotive needs from now on. -
Review 123 (2019-11-09 - Rating: 5)
Webbs Automotive consistently provides exceptional service and customer care. The staff is some of the most courteous I have experienced. If I have questions or concerns, they are quick to respond and resolve them. They normally finish maintenance or repairs sooner than estimated and are very reasonable with pricing. It is particularly rare in this business to find the level of honesty and integrity I have experienced here. I am very happy with the quality of service and I recommend Webbs highly! -
Review 124 (2023-05-26 - Rating: 5)
Huge shout out to Justin, manager at Webbs, and all the staff!Im the guy that came in with the problematic jeep...the black 2015 wrangler with ALL the problems.I bought a lemon, though I didnt realize it at the time. It was a painstaking process, and admittedly a lot of money (outside of Webbs), but in the end, Justin and his team steered me in the right direction, and then probably took on more than they usually would at that shop on Mueschke. I received daily updates and ultimately my jeep came back to me with PROPER repairs. I will add, a lot of what they did, the jeep DEALERSHIP turned me down on!You guys are honest, sincere, and I even feared Justin would turn me away if he ever saw that black jeep come up his driveway again, but he assured me with a handshake (and after a laugh) that he would gladly continue to help me with any problems I have in the future.You guys are clearly what people need these days... trust, experience, and a good old fashion just lending a helping hand.Thanks again Webbs, and especially Justin, I dont know what I would have done without you!-Rudy -
Review 125 (2022-02-25 - Rating: 5)
All staff very friendly and knowledgeable. Justin has been super helpful answering my questions and researched an issue for me to help get my car that had a seized engine covered by the dealership under a recall that I was never made aware of. Saved me a fortune! And he did all that without me using their services before. That kind of honesty and professionalism has earned my business in the future. Iâve talked to other people who have used them whoâve said their repairs are sometimes more expensive than some chain mechanic places, however I feel that having someone I can trust to do just what is needed to make my vehicles safe to operate and running well is worth a little extra for that peace of mind. -
Review 126 (2022-01-06 - Rating: 5)
I scheduled an appointment ahead of time with the Service Manager (Justin Henderson) who was extremely polite while also being quite busy. I explained my needs and brought my SUV in at the appropriate time. I was given a ride home by their Courtesy vehicle and was kept updated by Justin as to what they found, what needed to be done and a quote for the repair. He called back, as promised, when the vehicle was ready for pick up. The entire experience was easily executed from start to finish. I would highly recommend Webbs Automotive. Use their website to set up your appointment! -
Review 127 (2023-01-12 - Rating: 5)
I cannot recommend Webbâs enough. Weâve been using them for over 4 years now and we would not go anywhere else. If you are in the area, then I advise skipping out on Louetta Automotive, Christian Brothers, and Service One (especially this one) all-together and bring your business here. At Webbâs, you can count on honesty, fairness, and competence. -
Review 128 (2023-12-31 - Rating: 5)
Webbs Automotive of Cypress earns 5 stars! They are great at what they do and they actually care for their customers! From routine Oil Change to major repairs, go to Webbs Automotive! -
Review 129 (2024-08-17 - Rating: 5)
Always excellent service! Friendly staff and I was kept up to date on all repairs. The best around! -
Review 130 (2023-04-13 - Rating: 5)
Justin Henderson is an absolute awesome person to deal with. He really does treat you like family. I will only go to webbs automotive from now on anytime i need vehicle repairs. They did a fantastic job on my F150. -
Review 131 (2022-12-23 - Rating: 5)
Webbs is the best. Always great service at a good price. I have dealt with other Cypress shops and been disappointed. All of my vehicles are services by Webbs. Been using them since they opened on Mueschke.Justin and his crew jumped on an issue with my truck and had it running like new. I was able to take the truck out of town for Christmas with family, thanks to Webbâs. -
Review 132 (2019-04-11 - Rating: 5)
They are amazing and super fast! I set up an appt. for an oil change, and I was in and out so fast - Less than 30 minutes! As a busy working Mom this is so convenient and appreciated!They are honest too! My dealership advised I needed a service that I really didnt need yet, and thanks to Webbs I save about $500. Thank YOU, and I am telling everyone! -
Review 133 (2022-01-22 - Rating: 5)
Webbâs Automotive is a great hub for many of your vehicle needs. What sets them apart for me though is their professionalism and quality work. Theyâre clear in explaining issues if any and this customer service goes beyond. Thank you for taking care of my Tahoe! -
Review 134 (2023-08-17 - Rating: 5)
Webbs Automotive is where my family goes! I was personally in the automotive collision business for years in Houston. Webbs not only serves my family but also many of my customers over the years. Hands down the best. Love these guys!! -
Review 135 (2020-11-11 - Rating: 5)
This was my first experience with Webbs Automotive. I will return as the service was outstanding. The appointment I made for service was made on time. My vehicle was services upon arrival. Wait time was minimal. Staff were very nice and service advisor professional. I is great to know there are businesses like these. -
Review 136 (2023-12-11 - Rating: 5)
I had my wifes Ford Edge serviced last Thursday for routine maintenance. I have used their services for years. The folks there are very pleasant, listen to me and are highly competent. That is a set of attributes that are not common. I recommend their services to others. -
Review 137 (2024-12-10 - Rating: 5)
Wonderful experience. Cordial and courteous. Thank you again. -
Review 138 (2024-05-21 - Rating: 5)
I did not have an appointment, but Webbâs worked me in quickly to get a vehicle inspection. Receptionist was amazingly friendly and helpful! -
Review 139 (2023-09-01 - Rating: 5)
Great people and place to take your vehicles to. Been using them for years and they have always taken care of my entire family. Thanks Webbâs Automotive, your team is great!!! -
Review 140 (2022-05-25 - Rating: 5)
Would highly recommend Webbs for all of your automotive needs. Justin is outstanding in his communication. This place is extremely honest, upfront & trustworthy. No one likes to have to deal with auto repairs but having a place like Webbs makes it an easy going experience. -
Review 141 (2022-12-06 - Rating: 5)
Once again Webbâs knocks it out of the park. From the get go they were professional and courteous. Prompt updates on their service and any needed parts plus labor. They fixed my problems and had my truck back to me in a day. Wonderful people to deal with and always on my recommendation list. -
Review 142 (2022-08-04 - Rating: 5)
We used to take our car to Louetta Automotive/Sun Auto but after working with them for the last 6 years, had a couple of disappointing experiences. We had heard nothing but good things about Webbs so when our daughters car wouldnt start, we decided to try them out. They were great to work with, explained everything well, kept us updated and completed the work in a lot less time than we expected. Highly recommend. -
Review 143 (2021-05-20 - Rating: 5)
Webbs Automotive has been servicing my vehicle since I purchased is new in 2016. It now has over 90,000 miles on it! Hoping to keep is going another 90,000 miles with Webbs help! Always a great experience! Cody & entire staff are wonderful! Wouldnt think of taking my car anywhere else. -
Review 144 (2024-11-08 - Rating: 5)
Justin and the Webb automotive team when above and beyond to diagnose the problem with my car and fix the issue. -
Review 145 (2024-06-18 - Rating: 5)
This car repair shop is like no other. They will not sell you what you do not need. They are always nice, courteous, and get you in and out in a reasonable time frame. The are honest and will not sell you something you do not need. If you want honest, affordable care care go here. -
Review 146 (2020-04-20 - Rating: 5)
Webbs does it again. They make the best of the situation! I needed my car inspected but havent left my home in a month due to Covid. Webbs was able to schedule my appointment, and have me in and out in minuets. They are practicing safe, sanitary, care of there staff and customers. Thanks Again Webbs for a stellar job. You always treat your customers like family. -
Review 147 (2022-01-08 - Rating: 5)
Web automotive is a great honest company we fully trust. You never have to worry about them delivering.Jason was awesome. He struggled to find the issuer with my truck but eventually found the problem and fixed it. Top notch! -
Review 148 (2016-12-15 - Rating: 5)
Webbs is my automotive shop. My family and I moved from California to Cypress last year and had to go through the difficuties of getting new contacts for all of our service providers. Webbs was the first place we took our cars for registration and inspection and the experience was very good.As new homeowners, we received a TON of coupons for all of the local businesses, so we decided to try a few other auto shops for tune-ups, etc. Boy, did we regret that We assumed that the warm customer service, quality work and honest feedback at Webbs was standard Texas hospitality, but we found them to be the exception.Trustworthy and competent, friendly, yet direct, Webbs is our auto shop for life. Cody and all the staff are just good, decent people who treat their customers fairly and tell you what you need (and DONT need) for your automobiles, -
Review 149 (2023-09-15 - Rating: 5)
Weve finally found our local mechanics who look out for us and shoot straight. I wont name the others in the area but if youre NOT using Webbs Automotive of Cypress, youre getting ripped off and mediocre service if youre lucky.Never have I been treated so well by every single person I encounter there, including other clientele. In a word, TRUSTED! -
Review 150 (2023-04-04 - Rating: 5)
April 2023 update:Still the best place!!! Just had some difficult issues addressed by their team on my daughter-in-laws car. They dub thru the car, found and repaired the problems.THANKS Webbs!!!Love Webbâs Automotive Cypress.The only place that I will take my cars to once out of dealership warranty. Webbâs is the true Local, Trustworthy Mechanic that you always search for. They will tell you straight up what the car needs and doesnât without trying to upsell you unnecessary repairs or work.Fair prices and a great staff!! They will definitely get you taken care of and headed back down the road. -
Review 151 (2022-08-12 - Rating: 5)
My AC had gone out and I decided to give Webb a chance. They looked at my car and instead of charging me a high amount of labor and materials, referred me to someone who could do the repairs. Great consumer service - honest and helpful. I take my daughters car here for serve now:) -
Review 152 (2016-01-29 - Rating: 5)
I wont go anywhere else other than Webbs Automotive. They are honest and reliable. As a woman, Ive gone in for an oil change and been told my car needed thousands dollars of work done (which simply wasnt true). Webbs has great customer service and they wont do service you dont need. I feel safe going there! Highly recommend (especially for women). -
Review 153 (2024-08-02 - Rating: 5)
They were friendly, honest, offered car shuttle and prompt with their responses, Ill definitely be back!! -
Review 154 (2021-05-26 - Rating: 5)
Weve been dealing with Webbs pretty much our entire 21 plus years living in Cypress. We started off looking around and tried other shops, but all we got was poor work and dishonesty, which are two big ones. When we finally did deal with Webbs, we never looked back. Two main things I want to say is they are trustworthy and competent. It may take a while for them to get to you, but this is what to expect when a shop is busy and they do good work. One other thing we really like about these guys is they are family. NO corporate mentality, which I personally hate. When they call with an estimate, all I say is fix it and when is it going to be ready. -
Review 155 (2020-06-26 - Rating: 5)
I had 2 cars that needed State Inspections. I called first and was given 2 time slots for that day so I wouldnt wait long. Ive been to other places that do these inspections before but never had as pleasant an experience as with Webbs Automotive. They have a comfortable, eye pleasing waiting room with coffee. I didnt wait anytime before the inspection was done. Great group of professional and courteous people. -
Review 156 (2023-03-04 - Rating: 5)
On recommendation from a relative, I used them for basic car inspection recently and I was impressed with how fast they got me in and out and how nice and clean the facility was. I will definitely take my car back for additional service in the future. -
Review 157 (2024-10-03 - Rating: 5)
Extremely welcoming, honest and great service! Highly recommend! -
Review 158 (2024-03-06 - Rating: 5)
Great company. they are always going above and beyond for me and my family. They have taken care of all of my cars for more then 10 years. I will not go anywhere else. -
Review 159 (2018-06-21 - Rating: 5)
Once again Webbs took care of our issue timely and honestly. It is important to be able to trust those you take your car to and that they are not trying to oversell you on unnecessary items. Webbs shoots you straight. Last time I took my truck in I was sure it needed new brake pads which they could have easily sold me a brake job, but no they checked it out and said everything was fine. If you are looking for a good repair shop I would recommend you give them a try. Five stars every time we go in. -
Review 160 (2020-11-19 - Rating: 5)
Webbs provided excellent customer service and guidance to my husband, Bill and I. We are new to the Cypress area and needed to have oil changes, tire rotations and inspections on both vehicles. My husband also needed a tail light replaced.. They were recommended to us by our daughter. They were professional, thorough and very reasonably priced. I will be a regular customer. -
Review 161 (2019-07-17 - Rating: 5)
Fast, friendly service! I went to Webbs for my vehicle state inspection. Despite there being many cars in the parking lot and some customers waiting inside, my inspection was completed immediately. I was in and out in about 20 minutes! Their waiting is clean and comfortable, too! Ill definitely be back. -
Review 162 (2024-03-26 - Rating: 5)
3/26/2024. Thank God we came to Webb for second opinion, in my opinion we would had been robbed of money we dont have, we are Seniors on a fixed budget. Thanks so much for your compassion and understanding toward us. God Blessđ -
Review 163 (2021-12-21 - Rating: 5)
Justin at the service desk was extremely nice. Took my vehicle to Tomball Ford to get the heater fixed after they told me what was ( supposedly) wrong with my vehicle I took it to Webbs they saved me over a thousand dollars on repairs. They had my vehicle out the same day. I STRONGLY RECOMMEND them for all your cars need -
Review 164 (2022-07-20 - Rating: 5)
First time experience, was amazing, the front area is clean and welcoming. This was my first time to Webbs and they got me in and out in no time. This is an awesome location and plan to come here from now on. Cant wait to review this place again when I get some work done. -
Review 165 (2021-12-24 - Rating: 5)
Have had normal maintenance service, repairs on my car by Webbs Automotive. But my car broke down, and my husband car wheels damaged from a ladder in middle of freeway. Justin the Manager goes above and beyond, keeps clients up to date, honest and upfront about everything, handling our tough situation very tactfully and professionally, and he has the southern hospitality, compassion and genuine concern anyone could ask for and never expect from a mechanic/auto shop. The receptionist is very helpful, sweet and professional. -
Review 166 (2024-01-08 - Rating: 5)
I love this place! Everyone is very, very friendly and very knowledgeable!!! Itâs just a pleasant experience to bring your car here. I will always bring mine here. Really nice experience! -
Review 167 (2021-06-09 - Rating: 5)
Webbs is the best! We will not take our vehicles anywhere else. Great Family oriented business. Very professional. And they always do whats best for our vehicle...not for their pocketbook. Most trustworthy mechanics/business around! -
Review 168 (2019-06-13 - Rating: 5)
I needed an unexpected brake job and had no idea where to take it. Iâve always had trust issues with car repairs. I researched the internet and found Web Automotive in Cypress. Read the reviews and sounded to be a honest company. I was greeted at the door and the owner said he would do an inspection and call me with an estimate which he did. I felt satisfied with the price and they completed the work on time as quoted. Overall, it was a pleasant experience and I left feeling that I found a trustworthy company. I can assure you, I do not give 5 stars unless someone deserves them. I would of given them 6 stars if that was an option. I would highly recommend them with no reservations. -
Review 169 (2023-01-06 - Rating: 5)
This place is high quality. The staff and service is top notch. I have brought my vehicles here and they have always explained everything well and provided quality repair work. I highly recommend this business for car-related issues. -
Review 170 (2021-07-21 - Rating: 5)
Great family owned business! I had a 4 pm appointment for an oil change and arrived at 3:50. They had my oil change finished before 4:30.What I really appreciated was the fact that they did not try to âupswellâ me with fluid flushes, new air filters, or anything else like that. Awesome work and fantastic customer service from them! -
Review 171 (2022-12-28 - Rating: 5)
Extremely nice staff who took the time to thoroughly explain my cars issues and repairs needed along with fair estimate of cost. Will continue to use Webbs for my maintenance and repair needs from now on. Shout out to Brad, Justin and Noel! -
Review 172 (2022-08-02 - Rating: 5)
Phenomenal service! Went above and beyond to help in a situation that I had. Very pleased. Hourly rate on the higher side but would rather pay higher price to fix properly than lower price and pay more later anyways.Noelle - Helpful, kind, well spoken, and informative!Justin - Unbelievable character! What I mean is he has incredible integrity. He will tell you the truth, not mess around whether you want tobhear it or not. Very refreshing.Need more people in service like yall! -
Review 173 (2021-12-05 - Rating: 5)
Five Starts from me! You wont find a more accommodative, courteous, and friendly auto service shop than Webbs based on my two times using them (Im sure there will be more). Ive always dreaded calling auto shops until now. Cars need to be maintained - and yes, that costs money. But it doesnt have to come with lousy customer service. Im very pleased with Webbs for both their auto services and their customer service. -
Review 174 (2022-03-02 - Rating: 5)
Went in for an oil change and brake check rear brakes needed to be replaced (which I was aware of). They talked me out of doing the front in order to get more wear on them. They also found a pinion leak and replaced the seal without any time addedThis place is efficient, cost efficient and I have never had return work. It is odd now days to trust an auto shop but I trust this business. I hate to recommend them to highly because they may get more crowded -
Review 175 (2022-04-26 - Rating: 5)
Got to be the best service around and reasonable prices.I got new brakes, oil change, and tires rotated. They had it completed on time. Couldnât be happier! I highly recommend Webbâs! -
Review 176 (2022-10-13 - Rating: 5)
Justin was AMAZING!!!! I went to get my skid place replaced (shield under your car to protect the underage from debris) and he got it done with my 1 hour lunch break!!! I wasnât sure exactly where I was going to get my car done but Iâm so happy and blessed I found them đ„°đ„°!!! The receptionist (I forgot your name but it is soo beautifulđ€©) was amazingggg we had a wonderful conversation before I left! They both made it feel like home and thatâs what I love! Iâll definitely be backđ€đ€ -
Review 177 (2024-01-18 - Rating: 5)
Great people!!! They are always available to help when needed and dont make empty promises. They will tell you exactly what you need to know in a timely manner. You just dont find that kind of service any more!! -
Review 178 (2024-02-04 - Rating: 5)
Webbâs Automotive did an excellent job with a complete brake service on my vehicle. The communication during the service was clear and timely. -
Review 179 (2021-07-22 - Rating: 5)
I had to get my carâs state inspection done right away and this automotive shop is right down the street from me so it was convenient. It was my first time here but Justin at the front desk was wonderful. He was very cheerful and made the whole process flawless. I normally have to wait about an hour at other places for the inspection to get done but here I barely waited 20 minutes. I was amazed at how fast it was. I highly recommended this place! -
Review 180 (2024-11-30 - Rating: 5)
Just had an oil change and inspection on my truck, I have been coming here since they started this business way back when, absolutely love these people and trust them 100%, they value my business and appreciate my friendshipâŠ.. -
Review 181 (2020-02-06 - Rating: 5)
The team took great care of us! Knowledgeable, honest, and didnt give up until everything was right. Weve been customers here for several years and will continue to use and refer our friends here. They have our trust---and thats the most important thing when youre talking about adding years to your vehicle investment. -
Review 182 (2017-12-06 - Rating: 5)
Scheduled for service today with Webb expecting a large bill. I requested many things be looked at as well as whatever might need to be done on the 90,000 mile checkup. Cody called me back around noon and said the vehicle was in great shape and didnt need even some of what I requested. Now that what I expect when I use an automotive company. Great service, they will have all my personal and company cars moving forward. Very happy customer. -
Review 183 (2018-10-19 - Rating: 5)
I have been using Webbs Automotive of Cypress for all of my vehicle maintenance for four years, and I have always received great service. They take time to explain any issues that I dont understand. It is great to know that I am working with a business that is honest and professional. -
Review 184 (2020-03-08 - Rating: 5)
We have used Rancourt for over 20 years and we so sad to see them get sold out. Not knowing where to go we took our car to the dealership for a repair. While there, they informed us that we also need something else repaired and quoted us $1,200. I have seen good reviews for Webb and all have said that they run an honest business. So, we decided to get a quote from them to have the repair work done since the dealership told us that the repair was necessary. I am so glad that we went to Webb!! He gave me the quote as requested which was around $800 (a lot less then Nissan) but the amazing thing was that he told me that we did not need to have the repairs done and that everything looked fine!Not only did they save us $800 but they gained our business! We will be bringing all four of our cars there in the future!! -
Review 185 (2021-11-16 - Rating: 5)
They are very professional. Justin explained all repairs needed to my car, let me know how long it would take and the cost up front. I feel very confident in the work they do and I will trust them to take care of any future work I may need as well as taking my car there for routine maintenance and sticker inspection. -
Review 186 (2023-12-08 - Rating: 5)
Fantastic service. Wonderful lobby / waiting area. Friendly staff. I cant say enough good about these folks. Theyve earned our business from here on out. -
Review 187 (2020-01-21 - Rating: 5)
Webbâs did a fantastic job replacing two broken axles and even offered an educatorâs discount after the fact. Very professional and patient staff, quick turnaround on the work performed and excellent quality. I would recommend Webbâs as an honest, trustworthy business who wonât waste your time or money. Great job Webbâs! -
Review 188 (2019-11-15 - Rating: 5)
Webbs Automotive has always provided excellent and reliable service. In fact, Ive had to take our SUV back to Webbs to correct another established auto shops work after the one time that used someone else (only because they were open on a Saturday) . We love them! Stick with Webbs! -
Review 189 (2018-02-08 - Rating: 5)
I recently had some work done on one vehicle and an inspection and oil change on the other. I chose Webbs based on the very positive feedback about their establishment on our neighborhood Facebook page. I definitely felt good about the experience; these folks know their business, from customer service to car repair / maintenance. Ive definitely found my mechanic shop for future needs. -
Review 190 (2024-07-19 - Rating: 5)
The most genuinely kind, reliable and honest car maintenance and repair shop weve ever used. -
Review 191 (2024-02-17 - Rating: 5)
Once again Webb Automotive proved its exemplary reputation.They will never fail to impress you with their honesty, integrity and professionalism and at a great price. -
Review 192 (2021-11-27 - Rating: 5)
Always a great place to go! The people are helpful and friendly. State inspections are quickly done, and they make sure you understand if something does come up. If I didnt fix my own vehicles, Id definitely go to them. -
Review 193 (2024-07-24 - Rating: 5)
Im A long time customer. Excellent customer service. I recommend Webb to all my friends. -
Review 194 (2024-01-09 - Rating: 5)
Iâd give them 6 if I could. Customer service and level of detail is excellent! Havenât had such a great experience like this with vehicle service before.