Auto Check First Colony

Photo of Auto Check First Colony

Located in Houston, Texas

Address: 13820 Lexington Blvd, Sugar Land, TX 77478, United States

Phone: +1 281-265-6666

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Oil change
  • Mechanic
  • Toilets
  • Appointments recommended
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • On-site parking

Categories

  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Electrical repair shop
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-31 - Rating: 5)

    This was my first time coming here and I am very happy of the service I received. Mr. David helped me and he was nice. My car is repaired 100%. Very happy with the job! Will come back for my oil change. Highly recommend!

  • Review 2 (2024-09-26 - Rating: 5)

    This mechanic shop has by far been the best. Most of all Kevin, He has explained everything to me and has been amazing this entire time, he’s been super patient with me as well. He’s 100% gone the extra mile for everything. I will recommend this Auto Check to absolutely anyone. I will come back no matter what and have them work on my car. They’ve done a fabulous job with everything. Thank you guys for taking care of me!

  • Review 3 (2024-11-03 - Rating: 5)

    My AC stopped working and I came across this place while looking for a near by mechanic shop.They were very understanding and prompt. I appreciated their honesty and ability to “ dumb” down the issues so I can better understand it.Customer service and quality of work is 10/10.Will definitely be coming back if need more services in the future .

  • Review 4 (2024-12-26 - Rating: 5)

    It had been awhile since my last visit a few years ago, but my boyfriend has never been here before. My dad still comes here from time to time. Auto Check never fails me, they always provide excellent service. I hope the employees stay around, they are always friendly.

  • Review 5 (2025-02-08 - Rating: 5)

    Ive been an Auto Check First Colony customer for many years now, but never have I been more impressed than I was with my most recent repair experience this week. I brought my Infiniti QX80 in for what I knew was a bad compressor. What I DIDNT know was just how thorough, persistent and adamant my service advisor (David) would have to be as he fought with my warranty company on my behalf. I will spare you all of the details, but David went SEVERAL extra miles in getting my AC back to tip-top shape! Of course all of the technicians here at Auto Check are highly skilled, but combined with SUPERIOR customer service, this place is UNMATCHED! Having benefitted from this firsthand, Id be absolutely foolish to look elsewhere for vehicle service! BIG THANKS to David and all of the folks over at Auto Check for another job well done! Kudos!!! 👍🏿👍🏿👍🏿

  • Review 6 (2024-09-03 - Rating: 5)

    I was impressed with Auto Check First Colony customer service and expertise I what they do. My car was pulling to the right and left when I increase speed. I was told by two other buyers sinews that I needed new tires on front and another said front end alignment. I followed through with both recommendations and the car was still pulling. My sister recommended Auto Check because she was pleased with the work they did on her car. Auto Check identified the problem right away and email me a summary including pictures. The person reviewed everything we me over the phone. Once I approved the work they fixed my car and had it completed by the end of the day. Smooth driving and I am pleased.

  • Review 7 (2024-09-12 - Rating: 5)

    My first priority is a vehicle service center that is Costco-affiliated. Plus, quality is high on my list. This Auto Check seems to strive to deliver customer satisfaction.The first time our vehicle was at this Auto Check the team, including the manager at the time, Sandy Gaines, and the mechanics, went above and beyond to facilitate a rapid repair. It was a rare episode of vehicle maintenance that I won’t forget.This recent visit was my second. I needed a diagnosis of a problem with the electronics, and the mechanic was able to find it. The solution was expensive, but at least the repair is not an emergency.Received a quote for an oil change, too. Price was reasonable, compared with the cost for prior oil changes.I have recommended this service center to others, and I would return again.

  • Review 8 (2018-12-12 - Rating: 5)

    🌟🌟🌟🌟🌟 Phenomenal Customer Service by the entire team. Fast, Friendly, Professional and Affordable. Myself Holding an ASE Master Certification for years, Ive been on both sides of the transaction and I can easily say my experience here with Ralph and the team was hands-down the BEST and MOST Professional service that Ive seen by far from ANY Service Center. The work was done on time, quickly, as promised, for a fair price and with a Professional and Courteous attitude that doesnt come easy in these trades. Ralph took the time to explain in laymens terms exactly what was causing the issue and the precise correction needed. I would highly recommend his team of professionals and incredibly CLEAN and WELL-ORGANIZED facility to anyone needing automotive care in the Houston area. Located in the heart of Sugar Land, the service experience youll encounter here is second to none and worth the drive! #yourTEXASrealtor

  • Review 9 (2024-09-24 - Rating: 5)

    Kevin was very informative and professional when it came down to making sure our fleet is ready for the upcoming season. Jalen was also very informative about what needed to be done and getting us on the schedule to get repairs. I will definitely recommend Auto Check to all of my friends and family.

  • Review 10 (2024-08-21 - Rating: 5)

    I was pleasantly surprised to be able to make a same day appointment for a brake inspection, oil change, and state inspection. The shop and waiting area were clean and the mechanics were professional and informative. I know where I will be having auto repair work done.

  • Review 11 (2024-12-15 - Rating: 5)

    I came back to Auto Check First Colony because I knew I needed my routine oil change and brakes checked. They found some problems and gave me a detailed estimate. They were very thorough in their explanations of what needed to be done. I had them go ahead with the work. I have to say that like previous times that they worked on my car, I got excellent results and the work was done within a reasonable time frame. I got detailed receipts of what was done and a written guarantee. My car brakes are handling well and I’m pleased with the outcome. Thank you to the great team at Auto Check. I was treated with respect and professionalism which is not always the case when a female takes a car in for repairs.

  • Review 12 (2024-09-10 - Rating: 5)

    Auto Check First Colony was introduced to me by Costco.com program.They were surprisingly friendly, honest and sincere.Most auto repair shops pressure me to do all sorts of unnecessary repairs in addition to what was requested, but they did not try to do that.I was completely satisfied with the results and cost of the repairs. I trust Auto. Heck First Colony as much as I trust Costco.

  • Review 13 (2025-02-07 - Rating: 5)

    Amazing customer service!! I use this company for all of my automotive repairs. Inspection took 15 minutes in and out

  • Review 14 (2024-07-01 - Rating: 5)

    I have been consistently satisfied with the service and price/value I have received from Auto Check over 4 years. It is rare to find a shop that gives a fair quote in writing and never tries to pad the estimate with extras you dont need. They research and find the best, most cost effective solution. Recently they have stepped up their game by adding Joe to the front desk...extremely knowledgeable and pleasant to to do business with. Compared to other experiences I have had with other shops in the past, I wouldnt think of taking my cars any other place.

  • Review 15 (2018-11-29 - Rating: 4)

    Stop by in the morning for an oil change, friendly service, which is good. They were not busy, so they took my car right away, but the oil change was very slow, took 30+ minutes. Then they suggested I get an alignment, filter replacement, and a light fixed, those took an additional 50+ minutes, so that’s almost 1.5 hours. Only wish they were quicker!

  • Review 16 (2024-09-05 - Rating: 5)

    I have never been to a repair shop that was so clean well organized and at the top of their game. I watched each customer come in happy and leave happy. My work will be done here without a doubt. Dont miss out on a place like this.

  • Review 17 (2024-12-26 - Rating: 5)

    Great service, knowledgeable, and for the many years I’ve been going here they have been top notch for me. I definitely recommend this place.

  • Review 18 (2025-02-01 - Rating: 5)

    They do an awesome job and their customer service is outstanding. Plus they give 15% off for Costco members.

  • Review 19 (2024-06-13 - Rating: 5)

    I called the shop and spoke with the service writer about an issue I was having with my vehicle on a Friday and expressed my concern with potential safety issues going on a long trip Monday. The noise didn’t start happening until Friday.They asked me to go ahead and bring it in and they would fit it in. After review, they showed me the issues and provided a detailed estimate which I was happy to accept.They texted me several hours later saying my vehicle was ready with all the recommended repairs and no surprises. This is my new mechanic shop with full trust in their work.

  • Review 20 (2025-02-12 - Rating: 5)

    Our first visit to Auto Check and we were wonderfully surprised to see such excellent customer service. Received our car after service in time promised. They helped us prioritize upcoming work to keep our older vehicle in good shape. Very well run, honest, and reasonable prices!

  • Review 21 (2024-05-09 - Rating: 5)

    I am extremely satisfied with Auto Check First Colony! I have never had car service as excellent and efficient as this repair shop. Their team of repair technicians were very professional. Joe Serawan is the best! He ensured all of my vehicle concerns & issues were diagnosed & addressed while also going the extra mile by ensuring I had transportation during the repair process. Truly satisfied customer and I will definitely be using them for any future car maintenance & repairs!!!Thanks Auto CheckTeam!!

  • Review 22 (2023-11-17 - Rating: 5)

    The team at Auto Check took good care of me and my truck. They pointed out some work that might need to be done in the future, but did not recommend immediate attention. I appreciate their honesty ,integrity, and good work on my vehicle. Theyve taken care of all of my auto repair needs for over 2 years and Im quite satisfied.

  • Review 23 (2024-07-05 - Rating: 5)

    We are very happy with our experiences at Auto Check Sugar Land. The management and staff communicate very well with their customers and do so with politeness and respect. We feel they are honest and truly have the customer’s best interest at heart.

  • Review 24 (2025-02-09 - Rating: 5)

    Mr. Andrew and his team at Auto Check First Colony are very professional, friendly and courteous. I have been getting all my cars serviced for long time and I am very happy and satisfied each time. They’re consistent, I highly recommend them.

  • Review 25 (2024-09-12 - Rating: 5)

    I went to this store for the alignment. After mechanics spent quite some time inspection. I was told my car did not need alignment. They did not even charge me 1 cent. They were very genuine. Next time, I will still go to them for the alignment work if needed.Kevin - store manager immediately made the appointment when I called in. The technician did an awesome job doing alignment for my Acura MDX. Kevin patiently reviewed reports explaining me which issues got resolved. He gave me such a peace of mind. I promised Kevin that I would come again after new tires installation or hitting a curb. No place is more trustworthy than auto check Lexington. I have been visiting them for 8 years and will continue to do so. Great customer care and service. Bravo Kevin and team !

  • Review 26 (2024-09-03 - Rating: 5)

    I have never met a nicer set of people than Sandy and Ralph. I blew out my tire on a curb, limped into their shop after a referral and they took care of me better than I had expected. What put them over the top, was how they took the time to show me where my problem was and what needed to be done to fix it. If youre ever in need of car care, you MUST give Auto Check a try. You will not be disappointed.Update (9/2024): Sandy and Ralph have a new shop. Kevin is now over this branch and he continues where Sandy and Ralph left off. Top-notch service with an awesome, caring, and efficient staff.

  • Review 27 (2024-10-04 - Rating: 5)

    I real appreciated the honesty expressed by the new manager after a detailed diagnostic test of son’s car. It’s good to know that honest people are still in customer service and not just out there to take your money. Great job! Highly recommend them.

  • Review 28 (2024-04-02 - Rating: 5)

    The best Auto check shop ever, once you enter this shop you will feel peace of mind and you will be greeted with a great smile by the kindest person Andrew! Professional people and honest, knowledgeable and friendly, Trustworthy, thank you Sandy for your help and thanks to everyone works and runs this place. Highly recommend!

  • Review 29 (2023-03-21 - Rating: 5)

    I had my catalytic converter replaced. And the part went bad or broke apart (not their fault but the manufacturer’s fault) They were very professional. They contacted the manufacturer of the part, they replaced it free of charge of course because that’s Auto Check- First Colony. They are customer friendly and honest and trustworthy. I’ve trusted my car with them so many times and wouldn’t go anywhere else. Ms. Sandy at the front desk is the best! Great customer service and always has a good attitude and a welcoming spirit. She’s such a blessing to this company. If you are considering taking your car here you will not be disappointed trust me!

  • Review 30 (2024-12-12 - Rating: 5)

    Such a great auto shop! Professional, courteous, clean, and capable!

  • Review 31 (2024-05-19 - Rating: 5)

    My husband and I recently went t auto check.Our car had oil dripping heavily.Joe was very professional.But most of all honest.We appreciated his honesty.You cannot get this from mechanics now days.So many mechanics want to make a lot of money quick. So they will tell you things that is not needed.Especially if they think you do not know much about your vehicle.Thank you Joe and the mechanics at Auto Check.I will always recommend this place to anyone.

  • Review 32 (2024-08-28 - Rating: 5)

    Friendly, extremely helpful, found the problem with my truck super quick, got me in and out as fast as they could. Highly recommend!

  • Review 33 (2023-01-26 - Rating: 5)

    Great service. Everyone is very friendly. I was able to make an appointment for my State Inspection and Oil and filter change and they are close to home which is always a plus. I arrived at 11am and was out the door just before 12:30 pm which was perfect. I was able to take my laptop and get some work done while I waited. Definitely recommend them.

  • Review 34 (2024-07-05 - Rating: 5)

    I had to go to numerous places ro try to get my oil changed and no one seemed to understand that I just needed a replacement oil cap. Auto Check First Colony fixed my issue and have gained a new lifelong customer.

  • Review 35 (2023-03-16 - Rating: 5)

    I have taken my vehicle to this shop on several occasions for servicing and with excellent results. My AC unit recently quit working and I made an appointment for service. Sandy, I believe, got in my vehicle to begin the service process. I noticed that she sat in the car in the parking lot for several minutes. She finally came into the waiting room and ask me to come out and get into my car. Behold, there was cold air coming from the vents. She kindly pointed out to me that I had failed to press the proper button to activate the AC portion of the cooling system. I was quite relieved not to have expensive AC work done, but as a former airline transport rated pilot, I was somewhat embarrassed at my not noticing this. I guess Sandy saw the expression on my face and simply wished me a good day and sent me on my way. This is my shop as long as I own and drive a car.

  • Review 36 (2024-05-06 - Rating: 5)

    Got my vehicle inspected here last week to renew my registration. They were so friendly and super quick! I will definitely go see them again. Thank you!!

  • Review 37 (2024-05-23 - Rating: 5)

    Yet again on 5/23/24: Honest and reputable, that is what they were on 5/1/24. Many thanks Joe and Jaylin, two fine assets to this establishment!!! I plan to continue using them for all my needs.

  • Review 38 (2024-12-04 - Rating: 4)

    The staff are professional and kind. They take the time to explain how the issue can be resolved.

  • Review 39 (2023-02-20 - Rating: 5)

    Sandy and her team always take great care of me and my 2011 Pilot. I love that I can schedule appointments, and that they are so helpful with rides, and have even offered me a loaner car for longer repairs. Super friendly, honest, and efficient shop. Definitely recommend!

  • Review 40 (2023-01-24 - Rating: 5)

    Very reasonable and friendly staff. Brought my Volvo XC90 (2008) in for them to look at. Vehicle was having idling issues. Air filter, fuel injection cleaning, solenoid replacement and other tune up maintenance needed to be done. Sandy is great with communicating and sent us an estimate by email. She itemized everything that needed to be done so we can make an informed decision. The tech wrote in detail what was the problem during the troubleshooting and found a resolution to our problem. After agreeing to the scope of work and pricing she let us know when it will be done. We got the call as promised and picked up the vehicle. We are very pleased with the work and was told that there was a 36 month warranty on the parts. I will be bringing my vehicles to them for their 5 Star service. Thank you Sandy and team for taking care of our vehicle needs.

  • Review 41 (2024-09-09 - Rating: 4)

    I went into the shop because my tail light was out after being replaced within the last 2 weeks. They checked the connector and determined it was the bulb. They changed the bulb and told me to have a good day. I have a warranty which they could have charged $50 for just looking at the car. I was in and out within an hour. Good customer service and kindness means a lot.

  • Review 42 (2024-01-25 - Rating: 5)

    Auto check first colony went above and beyond while taking care of my repair! The communication in regards to steps and process during the repair was more than a 5 star rating! I will continue to use auto check first colony for all my car maintenance and repair needs, thank you!

  • Review 43 (2022-09-26 - Rating: 5)

    Everything was great! They got me right in and my car was ready quickly. They asked me if I wanted air and cabin filter changed if needed. I said yes. The only thing I would have appreciated would have been for them to show me how dirty they were before they changed them. People like to see why a service is needed.I took my car in for a state inspection in 9/22. Seamless and smooth service!

  • Review 44 (2023-01-17 - Rating: 5)

    My experience good, no stress. Every step in getting my car serviced was explained and the mechanics did a great job the first time. The front desk personnel made sure I knew what was going on at all stages of service on my car. I know now with confidence I’ll be coming back. Thanks!

  • Review 45 (2023-10-03 - Rating: 5)

    Awesome Customer Experience! Communication was better than I could have imagined. Customer Service Representative Sandy was patient, extremely knowledgeable and very pleasant to work with and understood her and her teamwork to satisfy customers.

  • Review 46 (2023-09-28 - Rating: 5)

    I came here on a whim after I couldn’t get quick service through my usual automotive repair shop. I’m so glad I did! Not only were the staff knowledgeable but they were also friendly and quick! I came in and had my problem diagnosed and repaired within a few days. I highly recommend this shop. They seem honest and the pricing seems fair as well.

  • Review 47 (2022-09-22 - Rating: 5)

    Love this place! They go above and beyond to be honest, helpful and care for their clients and their vehicles. Highly recommend. My husband and I have been clients for years and they never disappoint. The Donovan’s really set the standard for excellence. If you are looking for a place you can trust, Auto Check First Colony is your place.

  • Review 48 (2022-10-24 - Rating: 5)

    Sandy and crew are detail oriented and take the time to make sure they are doing the job right. They also make sure that if any repair needed is still under vehicle warranty. I appreciate their honesty and hard work! They always do a great job!

  • Review 49 (2023-05-17 - Rating: 5)

    Excellent service. Gave me a ride home while service was being done. They were very conscientious about cost of parts. Highly recommend this business. They have provided full service care for my car for years with consistent smiles and service!

  • Review 50 (2023-06-07 - Rating: 5)

    Very grateful for this place. I called about 10 places to get an alignment for my old Chevy and no one could perform this task. They were able to and I was very happy about that. Very clean shop too. Highly recommend

  • Review 51 (2021-11-07 - Rating: 5)

    Great experience at Auto Check as they perform Wheel alignment on two of my Honda Accord cars and they did a great job. Family owned business and truly the best in customer service and always professional. I will definitely come back for any other car repair needed. Thank you for such a wonderful experience and I am enjoying the ride with the perfect alignment done on it. Thanks again

  • Review 52 (2017-10-19 - Rating: 5)

    Under new ownership.My wife tried to take her car in a couple of years ago and was given the cold shoulder. She felt they were talking down to her because she is a female. I had to take the car in but had no real complaints. Service was average at best but convenient.Fast forward to last Saturday.I took the vehicle in to get an inspection and could immediately notice the difference when I walked in. The new owners went above and beyond to make me feel comfortable and to get honest feedback about what could be improved. I was also impressed with their warranty on many of their services and parts. Plus, they now have loaner vehicles in case you need to run errands while waiting for your car to be serviced. Very convenient and shows they understand that their customers time is valuable as well.It is nice to see a family run business where the owners know the value of good customer service. We also like to be able to support a local business.I will be taking my car here from now on.Update 10-19-17: Ralph has done a great job with this place. If you need a local service place for your vehicle, I highly recommend these guys. I still take our vehicles there.

  • Review 53 (2021-06-09 - Rating: 5)

    Made me very comfortable while waiting for my alignment. The office and waiting area were clean and inviting. In my book, if a company takes pride in its look to the customers, I’m sure they take pride in the work they do. I even got served a taco! Great place and I will recommend them and be a return customer.

  • Review 54 (2020-02-15 - Rating: 4)

    Good experience.I waited too long and needed an oil change and dropped in after having to drive from Houston for other business. Google reviews looked good so what the heck, right?I walked in, asked how much a change was and how long it would take.Without answering my questions, they took my name, asked for my keys and gave them to a tech. Then the receptionist(?) turned and told me a price that was way lower than I expected. I was in and out in minutes on a Saturday afternoon.The lady who greeted me was very nice and friendly, everyone looked happy at their job and it was a great experience. I’m sure it isn’t this easy every time or this quick but I’m glad I dropped in and found professionals who do their job well.I’ll be back.

  • Review 55 (2017-08-12 - Rating: 5)

    The BEST experience! If I could give them 6 stars I would. Ralph and his team were very helpful, they are very knowledgeable and treated me like theyve known me for years. The work they did on my car was perfect. They were fast and got it done right! This is a place were you should want to bring your car! Its in great hands. Im definitely going back again. This is our new shop for our vehicles from now on.

  • Review 56 (2024-07-22 - Rating: 5)

    Joe’s team provided excellent services and reasonable charges, that’s key reason I kept my car maintenance here for years.

  • Review 57 (2023-06-26 - Rating: 5)

    I’ve taken 2 of my vehicles in to Auto Check since 2019. Sandy is wonderful at keeping me informed of repairs and estimated times of completion. Always have wonderful service when they work on my vehicle. Can’t recommend them enough!

  • Review 58 (2024-07-11 - Rating: 5)

    Theyre extremely helpful and genuinely friendly. Theyre the only place Ill get my vehicle serviced at while living in the area.

  • Review 59 (2024-02-24 - Rating: 5)

    Any shop that tells me NOT to do something because it might mess up my engine is a dream! In the automotive repair industry, it is not uncommon for shops to upsell clients on services they dont need, or worse services that will damage the vehicle and cause repeated trips back to the shop. They didnt do that here. Im coming back!!!!

  • Review 60 (2022-12-22 - Rating: 5)

    Thank you Sandy for always taken extra care of me and my family! My daughter recently came to get her vehicle worked on and someone hit her vehicle right in front of your shop! You and Ashley took extra care of her emotionally as well as making sure her vehicle was repaired correctly. Thank you for your professionalism and honesty. This is the place you need to take your vehicle to for all of your vehicle service needs. 💕

  • Review 61 (2023-06-20 - Rating: 5)

    My leaf spring broke on my 2021 Silverado. Went to Classic Chevy in Sugarland. They coudnt care less. Went over to Auto Check, they set an appointment for the next day. Brought it in. They worked with my extended warranty and boom. Work complete in 6 hours. Done!I will NEVER go back to Classic Chevy ever again. These are now my go to guys!Thank you for your great service

  • Review 62 (2023-01-23 - Rating: 5)

    Ive used Auto Check several times with great, affordable service. They had replaced the tire sensor on my car last year. It recently stopped working so I took it back. Not only did they do a warranty repair, but when rotating my newish set of tires from someplace in Houston, the noticed a bubble. A call was made for a new tire and I didnt see a bill. Thats my kind of personal get it right service. Thanks. You got my biz!

  • Review 63 (2021-06-23 - Rating: 5)

    The employees at first colony auto check were so very helpful. They worked me in as a walk-in and got the work done very quickly. I can always count on them to greet me with a smile, get the job done in a timely manner, and provide recommendations for mechanical updates as needed only. I trust them and have been a repeat customer for all of my vehicles, new and old, including rebuilt title vehicles.

  • Review 64 (2024-12-14 - Rating: 5)

    Excellent service. I appreciate all you do!

  • Review 65 (2021-08-26 - Rating: 5)

    Sandy and her team really go above and beyond to put the customer first. During multiple trips to Auto Check, they have continued to be professional, and they strive to get the job done. There have even been issues that they could have left alone and not fixed or tried to oversell me on, but theyve done their best to make sure my car actually works, and if not, they will go back and make sure its fixed. Truly a great place to take your vehicle.

  • Review 66 (2024-05-05 - Rating: 5)

    Outstanding place for all your auto needs. I highly recommend!!! Also, silly me, some how I turned off AC button and only had the fan on blowing HOT air. Took car to Auto Check and dah, just had to push AC button to ON. No charge!!! Honest people there, I could have been charged something and would never had guessed the AC button was off. You can not go wrong with Auto Check at this location. Always, 5 Star service for the past 3 years.Dr. G. Garcia

  • Review 67 (2024-02-21 - Rating: 5)

    Auto check on Lexington Blvd is a gem in our neighborhood. I have been taking my car to their shop for many years. Their services are professional, ethical, friendly and caring. They have very experienced technicians who can accurately diagnose the problem of my car and help me fix it. I am very grateful to them.

  • Review 68 (2020-02-10 - Rating: 5)

    I already left a review about Auto Check First Colony but I want to reiterate how good they are. As I said before, they might not be the cheapest (not over prized either) but you will be hard pressed to find a more honest shop. They give very honest opinion about your issue, they try to find parts at the best possible price and only use good parts, they take responsibility and stand behind their work and you will walk out of there feeling good about them. Unfortunately I have been at their shop a little bit more frequent lately than what I would like, I got an older vehicle so it is to be expected, and two times I heard an employee ask a customer if they wanted to safe some money and then offered an opinion or an alternative as to how to tackle their issue. Ralph, Tami and their crew are top notch.

  • Review 69 (2023-04-19 - Rating: 5)

    All of our vehicles go to Auto Check First Colony. Its been decades since I received this excellent level of service, at competitive pricing, with attention to not only our cars, but out total experience. Could not ask for more! Thank you Sandy & Ashley and the entire staff!

  • Review 70 (2016-03-28 - Rating: 4)

    The new owners are obviously committed to a high standard of service! I had to get a lot of work done on my car and they were very patient and explained the work, the pricing, etc - not to mention they are open late on Saturdays. The customer service was so good and everybody was making a concerted effort to gain my trust and make me want to come back. The only reason I gave them 4 vs. 5 stars is because their pricing seemed a bit higher than some of the other places. The owner explained to me that they use top quality parts and have longer warranties than some of the cheaper places. Even though it may have cost a little more, I do feel satisfied with the service I received.

  • Review 71 (2022-12-20 - Rating: 5)

    Auto Check First Colony is wonderful! They are trustworthy on the work to be done and price of service or repairs. I usually get the car back in a short time and if any longer, I know. I sincerely recommend them!

  • Review 72 (2019-04-24 - Rating: 5)

    I take all of my cars here. The turnaround is insane! Quality work well worth the fair prices charged. Rick, Sandy, and the owners Ralph and Tammy are great genuine people. It’s like one big family. Keep up the great work you guys.

  • Review 73 (2017-09-29 - Rating: 5)

    They were incredibly courteous and went several extra miles to not only diagnose and fix the vehicle, but also to help me get it to the shop in the first place. Very impressed with Ralph and Tammy who have a long term view of customer service, not just making a quick buck.Great first experience with them! (and I dont say that lightly)We will be back!

  • Review 74 (2020-11-25 - Rating: 5)

    I was referred by a friend to Auto Check and I was blown away by Sandy. She was so helpful, she gave me a car to drive so that I would not be inconvenienced, she didnt charge me for the filters because she said they were clean and unneeded. She was so loving and honest. This old woman needs to watch her money, and Sandy understood that. Her staff was so prompt and thorough. They have a lifetime customer here!!Thank you so much!!

  • Review 75 (2022-01-21 - Rating: 5)

    Sandy and her team are amazing! I brought my car in on Monday evening and it was all fixed by Friday morning (it would have been sooner but they were waiting on a part). My car runs better than it did before so far! I highly recommend Auto Check First Colony

  • Review 76 (2021-12-06 - Rating: 5)

    I was referred to Auto Check by Discount Tire. They broke a Lug Nut on my Tire/ Wheel. I went to Auto Check to obtain replacement of Lug Nut. I made an appointment and went at the appropriate time. Auto Check replaced my Lug Nut at no cost to me. My car was ready earlier than the estimated time. It was a joy doing business with them, and I will definitely return for my car services, and refer my friends to them. I cant remember the Lady sname,but she was very friendly and Professional. I observed her interaction with several people and found her to be Professional and pleasant. I give them five stars.

  • Review 77 (2020-05-29 - Rating: 5)

    Ralph, Tammy, Sandy and crew are amazing. Excellent work with exceptional customer service. They are very hospitable and helped solved my issues quickly and efficiently. Not to mention the adorable decor inside the office. Love them!

  • Review 78 (2020-07-21 - Rating: 5)

    I was recommended to this establishment from my tire place. As a first time customer I can say this is one of the best mechanic experiences I’ve had in a looong time and I look forward to doing my business with them in the future. Kurt helped to expedite my unexpected emergency situation with promptness and professionalism beyond my expectations. This will be my new go to place for my cars needs and I will highly recommend to family and friends. Thanks! I appreciate a good business!

  • Review 79 (2024-01-21 - Rating: 5)

    Always have a great experience. Quick turnaround and great communication when they have my car in the shop.Professional all around.

  • Review 80 (2018-08-03 - Rating: 5)

    My 2009 Toyota Sienna received a 4-wheel alignment at Auto Check First Colony on 8/15/2017 and underwent repair of the rear right contact shim on 11/15/2017. The car was brought back to the shop for alignment check on 3/21/2018 and 8/3/2018. During both occasions, adjustments were made, and the shop honored the warranty without charge. When the shops online scheduling did not work due to glitches, Ralph was always responsive in acknowledging the feedback as well as taking appointment manually. I almost forget to mention that the waiting area and the restroom in the shop are so well maintained that its a pleasure to be there. Thanks Tammy & Ralph, I appreciate all the good work that you do!

  • Review 81 (2018-10-11 - Rating: 5)

    Best oil change service Ive ever had. It was a bit of a wait even with an appointment but the staff was very courteous and were very honest about services needed on my vehicle. I dont plan to use another place as long as I live in the Sugar Land area.Updated review on 10/11/2018: If Google allowed for a 6/5 star rating I would do it. The personal service Ralph, Tammy and their staff provide is the best auto service Ive had over the course of 10 years driving. There are not enough independently operated auto service shops around these days. If you are in the Southwest Houston area bring your vehicles here.

  • Review 82 (2022-02-21 - Rating: 5)

    Place was great! Gave me a quote on other things my car needed that I didn’t know and it was free. I went for an alignment and they said it was supposed to be around a 1-2 hour job and it was done in 15 minutes. Highly recommend!

  • Review 83 (2021-08-12 - Rating: 5)

    I’m from Victoria and was visiting family in Sugarland, when my car failed to turn over. After roadside assistance verified the battery was good, I had to line up repairs. The battery tester recommended Auto Check First Colony, so I called and explained I was 2 hours from home and stranded. Peyton spoke to her manager who called me back and she agreed to start on it right away. After getting the car towed in it was approaching noon. The diagnosis was a bad starter which is no simple repair. I was afraid I was going to be stranded overnight. However, one person went after the part, another began removing the old starter and the job was done by 5:00. I was extremely pleased. The office personnel were great and technicians obviously competent.Highly recommend them

  • Review 84 (2020-03-05 - Rating: 5)

    Very knowledgeable and professional. Came in for a wheel stud replacement but due to the gentleman’s knowledge on suspension and alignment, I decided to leave it up to him to diagnose and fix a strange vibration on my vehicle. Best decision. Had my vehicle in pristine condition just a few hours later. I will definitely recommend and be back for a next time!

  • Review 85 (2016-11-24 - Rating: 5)

    I have been here three times already for services for my car, and each time has solidified my instinct that Ive found my permanent auto care shop. They are fair, and efficient. They treat you like a human being, and listen, and accommodate your circumstances - rather than viewing you merely as a source of income. I told them last time I was there, and Ill repeat it here: theyve gained a customer for life.

  • Review 86 (2022-03-14 - Rating: 5)

    I had Auto Check First Colony do a headlight replacement on my vehicle. The job was done well and at a great price. Thank you Sandy and Tony for a great customer experience. I recommend this business and will be back for future automotive needs.

  • Review 87 (2022-08-04 - Rating: 4)

    This is the most friendliest, professional and thorough repair shop I have ever experienced since Ive been living in Texas. If you want your car repaired with patience and care, this is the place to go, where you are truly going to get what you pay for!I thought I had posted this some time ago, but it seems I didnt. well, it still holds true. this is my go to car repair shop. I work in Jersey Village and will have my car towed back just to make sure the right people are servicing my lil red rider!

  • Review 88 (2023-09-28 - Rating: 5)

    Very good service, no appointment necesary, no waiting in line. I like the fact that this location gives you a 60 kind of environment. Also, they have an old entertainment system that plays old records. I will definitely go back.

  • Review 89 (2014-10-17 - Rating: 5)

    I was referred to Auto Check off Lexington and Dulles by a good friend. I have been taking both of my cars there for inspections, oil changes, tires, tire rotations and brake jobs for 3 years now. It is out of my way, but it is well worth it for me. I know I can trust Sam, the owner, and his team to do these jobs correctly and in a timely manner. Sam is very nice and honest. I have seen how caring he is to all his customers, especially his repeat customers. I have since referred other friends, and they too have been very happy with their service.

  • Review 90 (2016-05-07 - Rating: 5)

    Just to start, this place is clean, organized, the staff and new owners are amazing! I sat there talking to the new owners and they are just great!!! I had the pleasure of working with Javier and the owners when I got my inspection. Javier showed me that my gasket valve was leaking and how its affecting my car. Gave me a great quote. I came back that weekend to have it fixed. They took my car in and had it fixed that same day. They also restored my headlights!!!! They are great with customer service, honest quotes/prices and will give you a great deal! My quote vs what I paid was less!!! I will be going back in the future!

  • Review 91 (2017-08-30 - Rating: 5)

    Went in to get my state inspection , was greeted by friendly staff! They took my car in right away. Afterwards they told me I needed to change the break fluid which I was aware of but havent done yet so I told them to go ahead and do it and only one hour it was done and I was on my way. Honest friendly and knowledgeable business. Although its not the cheapest place to get things done, I rather pay that little extra and get someone professional like these guys to do it!

  • Review 92 (2023-02-04 - Rating: 5)

    Always friendly thorough honest and upfront. I like that when they do find an issue they help me prioritize repairs. I have been using their service for over 7 years and third vehicle

  • Review 93 (2019-01-28 - Rating: 5)

    Good service and great customer relations. Stopped in Saturday am without an appointment, and my battery issue was taken care of while I waited. I’ve used Auto Check First Colony for the last year or so & the service has been excellent. Price is right too.

  • Review 94 (2024-01-25 - Rating: 5)

    When my baby got sick(Honda) I took it to Auto Check they took good care of her and she all well now. Speedy Recovery fully satisfied.

  • Review 95 (2023-05-23 - Rating: 5)

    This place is great! I had a parasitic draw and they diagnosed it for me quickly. Everyone here is super friendly and accommodating; will def bring my car back here in the future for any issues or repairs.

  • Review 96 (2018-10-31 - Rating: 5)

    My car had an emission system light up so I brought my car here for a checkup. The service was great. They were really nice and friendly. Ralph found out what the cause for my emission light was and explained it to me. He said if it happens again, he can take a look at it for free.

  • Review 97 (2016-08-11 - Rating: 5)

    I had the absolute best service a customer could have. Ralph, the manager, is a very professional kind hard working man with a high level standard of service. I could not have been more pleased during my experience here. They have a strong staff, quick repair time, very helpful information and concerned with all vehicular conflicts. This is now my go to place for all my automobile problems, I would highly recommend Auto Check First Colony. Thanks RalphGod Bless-Gilbert Perez

  • Review 98 (2024-06-19 - Rating: 5)

    Took care of my wifes Jag and didnt overcharge us. Hopefully I wont need them a again but definitely coming back ig I do.

  • Review 99 (2023-03-09 - Rating: 5)

    Brought in my LR4 for an issue with the power on the drivers side. Power windows, mirrors and seats were not working. They diagnosed issue and fixed it on the spot. Apparently it was a bad fuse. Before I got home the issue returned. Took it back and they rediagnosed and fixed issue. Very professional and friendly service.

  • Review 100 (2021-04-08 - Rating: 5)

    I loved my experience with Sandy and her team. They took the time to thoroughly diagnose my vehicle concerns and created a plan to address each of them. So glad l FINALLY have a vehicle maintenance team who cares about my safety!

  • Review 101 (2018-03-31 - Rating: 5)

    Honest people with great service. The few conversations that Ive had with Ralph (the owner) has given me a vibe that he is an honest guy who knows his craft. I got an ac compressor replaced from these guys a few years ago and yes, the price was a little high compared to most places but it was worth it for one reason...a warranty that they stand by! The compressor stopped working about a year later (the part manufacturers fault, not theirs) and they replaced it with a brand new compressor under the warranty.I have now moved about two hours away to Beaumont but I frequent the Houston area frequently and the excellent work these guys do gives me an incentive to go more often. I always try to get my work done here if possible.Keep up the good work guys!

  • Review 102 (2017-07-28 - Rating: 5)

    WOWED by the amazing customer care and fantastic service I received today. From the initial phone call with Tammy and Ralph, to the courteous service techs and the attention to detail I received, 5 stars actually seems too few!!! I had previously gone to another shop who misdiagnosed my cars issues and quoted a ridiculous amount and am so glad I have found a wonderful place to bring my car with Auto Check First Colony.Auto Check First Colony set my mind at ease and my car now drives as good as new. I will return for all my service needs as well as recommend to all that I know. Customer for LIFE!!!!

  • Review 103 (2021-05-07 - Rating: 5)

    I’m a handicapped man and I chose to go this place because of happy and honest looking family in photo. So I went to this place with hope that I would receive good and professional service. I want to thank Sandy, the manager and Payton who were very kind and understanding. Also I thank gentlemen name John who diagnosed and fixed my engine light issue fast. Sandy and Payton , those two beautiful ladies opened the door and even opened the driver’s side door for me when I left there. And Ioved the Christian music that they play in the shop! Thank you again Blessings to all in Jesus’ name. I highly recommend this place! Thank you, Sandy and Payton!

  • Review 104 (2017-04-18 - Rating: 5)

    The team here is so friendly. My husband and I bring our vehicles here for oil changes, tire rotations,etc. Love how they map out the basic maintenance that needs to be done to keep our cars running in great condition. And theyre great at addressing any concerns I experience with my car, grinding or humming, they pin point the issue. Thanks guys!

  • Review 105 (2021-08-18 - Rating: 5)

    My second Google review. This is of great relevance and let me explain why.You can read my first review at CAR FIX CENTER, MAGIC TIRE...Short summary at CAR FIX CENTER: they tried to scam me and insisted that there were almost a thousand dollars of replacements needed in order to pass the state inspection. (None of which were necessary upon bringing it to Auto Check)Luckily, I was recommended to Auto Check where they were polite, professional, and honest. It could not have been a more polar experience.Strongly recommend Auto Check as I write this while waiting for my car.

  • Review 106 (2017-06-06 - Rating: 5)

    I have a small business myself so I try and shop local.I found this place after I dropped my buddy off a few months back as he was having some work done on his vehicle. He had mentioned that these guys were really cool and had good pricing.Well my breaks wore out and instead of going to Ford I decided to give these guys a shot.I couldnt be more happy! what is normally a mundane experience and a couple hours in the lobby. Instead, Ralphs son drove me home and picked me up.Best part is they did my vehicle inspection on the house and gave me new wiper blades!I never writes reviews... just read them when choosing a place like this. I hope that this has motivated you to give these guys a call! These guys are a world above anywhere else Ive gone!Got a customer for life!Sincerely, Marcus

  • Review 107 (2013-06-07 - Rating: 5)

    Owners take pride in the shop and their work Shop is always clean. Have used them frequently in last 20+ years as a Sugarland resident. Had wifes and my cars serviced by this shop. New management in last year or two has really turned this shop around. Had our high end and other cars serviced by them. Staff is kept busy sweeping lot up and other odd jobs when not busy. Have and will continue to send wife alone to them as they are honest and trustworthy. Have on occasion provided my own parts and they have installed without a moments hesitation at reasonable fair prices. Found that asking questions of this knowledgeable staff if I am unsure of their procedures or practices always resolves my concerns. Even work out payment plans if necessary. Would recommend highly to anyone looking for a honest, trustworthy, friendly shop.

  • Review 108 (2021-09-16 - Rating: 5)

    Our 2006 Honda Odyssey was rear-ended. The folks at Auto Check made sure to repair not only the visible damages, but also the hidden damage to the parts under the rear bumper/tailgate area. They worked with the other drivers insurance company to facilitate all the required repairs. The people at Auto Check are knowledgeable, friendly, and professional. We love them!!!

  • Review 109 (2022-05-06 - Rating: 5)

    All I have to say is great things about this place.Sandy and Ashley were fantastic and treated me like family. Hands down the place to go if you have any Vehicle issues they are honest and true to there guarantee. Will be recommending all my friends and family to you guys!

  • Review 110 (2021-07-15 - Rating: 4)

    Went to this shop to get an alignment and unfortunately I wasnt able to get it done at the time. Many shops would have done the alignment charged you for it and said oh by the way you need these items fixed as well basically trying to up sale you. This wasnt the case. After getting my truck on the lift it was determined that my alignment wouldnt hold due to needing ball joints and tie rods replaced. Now I know you may be thinking they tried to upsale me but that wasnt the case. My truck has over 150k miles on it and parts like these wear out. The manager told me that they could do the alignment if I really wanted but that it wouldnt last due to the parts that were going or have gone bad. There was no charge and they even recommended other places that probably could do the work cheaper that specialize in those items needing to be fixed. So I cam say when it comes to this shop that they have their customers best interests at heart.

  • Review 111 (2021-01-06 - Rating: 5)

    I would like to THANK Ralph, Sandy and the Team at Auto Check First Colony for their superlative help, customer service skills, time, patience, and thorough detailed explanation for the required work that was done on my Jetta GLI (12/30/20).Ralph and Sandy took their time and explained to me the benefits and costs for the work that I needed, with NO added pressure to spend more (which was splendid).The turnaround was minimal. At the conclusion, Sandy provided me with a thorough “work invoice” print out and card to contact her directly if I should have any concerns or questions, both of those acts I consider truly beneficial.If your car (domestic or foreign) is in need of any type(s) of service, I absolutely recommend you taking it to Auto1 Check First Colony and asking for Ralph or Sandy, I truly believe that you will be thrilled with their work and outcome.Thanks again,Chris Jones

  • Review 112 (2023-03-21 - Rating: 5)

    I felt that I was putting my car into knowledgeable hands following a bad experience a day prior at a different mechanic. A bit pricey but the quality of work, customer service, and the completion of the work being done expeditiously makes it worth it.

  • Review 113 (2024-01-25 - Rating: 5)

    Auto Check First Colony, provided me with great service. The staff is very attentive and and cordial. I highly recommend their repair shop!

  • Review 114 (2020-02-02 - Rating: 5)

    Been coming here for years. They are always nice, accommodating, and reasonably priced. Mostly though, honest. I always know I can trust whatever they recommend, and that theyll do it right. I no longer work nearby, and there are several places closer to me now. But I like the way they run their business and how they treat their customers, so its well worth the drive!

  • Review 115 (2020-06-11 - Rating: 5)

    Sandy was very informative and professional. I was not inconvenienced at all due to loaner vehicle. My vehicle needed major repairs that were costly but Sandy was able to soften the blow.I appreciate her compassion especially in this dismal time of uncertainty.I will recommend to others.

  • Review 116 (2018-08-05 - Rating: 4)

    Hello Ralph. I have removed my review from Yelp and changed it. I also wanted to amend my review on google as well. This is user name Exodus and Proverbs Testament.I am changing my rating because in my heart I feel it became more personal than a true critique. Emotion can get the best of us. I think thats what happened with my review. I was upset and took to Google to unleash. That was not right of me.The work done on my vehicle was good. The repairs were well done. I was just upset about the wait time for the service. Does your business deserve a 1 star? In all honesty, NO.I apologize for the inconvenience I caused you having to respond to me. Im sure you have better things to do as a business owner. You are doing the best you can and I can see that. Sorry that we got off on the wrong foot. God bless you and I pray your business continues to serve the community. 🙏.

  • Review 117 (2019-06-02 - Rating: 5)

    All of the staff are friendly, easy to talk to and proudly support the military and first responders. We shopped rates and found their prices are competitive.Sandy Gaines (front desk manager) helped us find alternatives in an effort to control cost. She diligently found a path that cuts our cost in half. This is especially helpful as we have a newborn and hospital bills are on the horizon. Every dollar counts.

  • Review 118 (2020-01-29 - Rating: 5)

    Auto Check’s service was completely flawless. As a lone female entering an auto shop you always worry a bit about how you will be treated. Sandy was my customer service agent at auto check and she did everything in her power to make sure My vehicle was taken care of and that it was done to my 100% satisfaction. I will use Auto check in the future, again, and again, and again!

  • Review 119 (2021-06-30 - Rating: 5)

    Ralph & Tammy run a well oiled operation at the First Colony Auto Check. Their prices are fair, they dont gouge you on pricing and unnecessary repairs, and they treat you like you are their best customer every time you visit or talk with them on the phone.I am very happy with the services they provide and we will only take our cars and truck to them for all of our repair and maintenance needs.

  • Review 120 (2019-02-09 - Rating: 5)

    I HIGHLY recommend the Auto Check First Colony! The owners Tammy and Ralph Donovan are always extra friendly and their prices are very fair. I have always been 100% satisfied with the work they do. I am a customer for life!!!!

  • Review 121 (2024-05-06 - Rating: 5)

    Very responsive to customer and made getting inspection notes easy to move into work to be completed. Highly recommend

  • Review 122 (2021-09-21 - Rating: 5)

    Ralph has always been very professional and kind to my family. My wife refuses to bring her car anywhere else because Ralph and his staff always treat her with respect and dignity. I never thought I would find a mechanic I trusted 100% with my vehicles or my money. Ralph and Tammy are a cut above the rest! Thank you for everything you do for this community. Keep up the great work.

  • Review 123 (2023-09-04 - Rating: 5)

    They are amazing! Great customer experience from start to finish. I trust them with all my automotive issues.

  • Review 124 (2017-04-26 - Rating: 5)

    Man oh Man! This is a diamond in the rough! Genuine service techs and friendly neighborhood feel. The quality of care and and concern for your vehicles longevity is unrivaled by any other auto service Ive ever been to! Many thanks for the Service to my Malibu. I will be bring my 4runner by soon!

  • Review 125 (2021-08-17 - Rating: 5)

    An amazing family owned small business that believe in good old fashioned values. Great service and they always keep the customers needs first. I would definitely recommend this place for car care. Keep up the great work.

  • Review 126 (2021-08-17 - Rating: 4)

    Great friendly service. My truck had multiple issues when first going in and they were able to fix all the leaks I had. When other issues started to pop up I went back and they took care of it all. Great service and fair prices.

  • Review 127 (2016-11-29 - Rating: 5)

    The business owner is very honest, courteous, and professional. I wish we had more small businesses like this one. Ralph, the owner, is a true American with old fashioned values. I would trust him 100% percent. Serving his customers with compassion is in his DNA. THEY ALWAYS DO MORE THAN EXPECTED AT NO EXTRA CHARGE!God bless Ralph and his family.

  • Review 128 (2016-07-15 - Rating: 5)

    These guys were absolutely awesome! They were convenient on my way to work and got me right in and out. I got there a little early so not quite 7 and they didnt make me wait. Everyone was so hospitable and personable. Im definitely going back. Sean gave an excellent first impression and everything else just followed suit.

  • Review 129 (2024-04-16 - Rating: 5)

    Fantastic and profesional service. I’m glad to have in Sugar Land, Fort Bend County a shop like this. ¡Thank you!

  • Review 130 (2016-12-02 - Rating: 5)

    Over the years, I have dealt with many car issues and many service writers. I have to say that Jonathan Hyun has by far been the most pleasurable. He made me feel like I was his main priority. I was not looking forward to getting any of the work done, but he assured me that it would all be taken care of, and in a timely manner. He took his time and fully explained all of the details of the repairs and the effects of delaying them. I was also offered a loaner car so I could run my errands while the repairs were being done. Thank you Jonathan and AutoCheck, for excellent customer service and for going the extra mile to make me a happy customer!

  • Review 131 (2023-05-31 - Rating: 5)

    I had an alignment done- they went above and beyond checking the fluids, gave me a report of any contaminates and levels-They kept the car clean while they worked on it-I have used them before and will continue to use them- super people to work with.

  • Review 132 (2017-09-04 - Rating: 5)

    Best mechanic shop in Sugarland & in the industry! I take all my vehicles here & 100% trust their work. Ralph & his wife Tammy are honest, fair, genuine people. I recommend them to anyone & EVERYONE that needs automotive help.

  • Review 133 (2016-03-24 - Rating: 5)

    I was in a hurry to get to work, and they got me in for an oil change and a tire rotation asap! The shop looks really clean and nice. The staff was very friendly specially the Manager Javier treated me very kindly. Im definitely coming back!

  • Review 134 (2020-08-21 - Rating: 4)

    Customer service is spotless. My car was not done right the first time due to a faulty part. But they immediately handled it. Gave me a loaner and fixed it in record time. Overall job well done

  • Review 135 (2013-04-24 - Rating: 5)

    I moved to Texas last year and the thought of finding a new mechanic / service center is always stressful. I got burned at the first place I went to (First Auto on Eldridge in Sugar Land). Then I hoped for the best and tried Auto-Check on Lexington. Anthony and Sam have been great in getting our cars taken care of and my wife and teenage daughter always feel comfortable going there.

  • Review 136 (2020-05-28 - Rating: 5)

    Even though not much needed to be done to vehicle due to dealer warranty. Sandy made everything great. She was amazing and very sweet. Will be bringing both my vehicles here when derives is needed.

  • Review 137 (2020-01-17 - Rating: 5)

    Typically going to get to an auto repair shop is a bad experience, you’re either there because something is not working or get bad news during routine maintenance. We all want on our vehicles to be reliable because we depend on them daily; they have to be working and safe!Ralph, his wife Tammy, and staff at Autocheck are awesome to work with! The most important thing is I believe them to be honest. We all know vehicles can be expensive to maintain but Ralph and Tammy make the process as pain free as possible. They will give you a ride if you need to drop off a car or have loaners available (plan early). Supporting a family run business is my preference too.

  • Review 138 (2016-10-28 - Rating: 5)

    Excellent customer service, a passionate and knowledgeable owner, sincere care, honesty and transparency. These are qualities that are almost impossible to find in any business these says, especially in the automobile service industry. Ralph has definitely turned this place around since taking over.

  • Review 139 (2024-09-24 - Rating: 5)

    Great service - honest answers - fair prices

  • Review 140 (2021-10-23 - Rating: 5)

    Outstanding service, Fast & very professional. Sandy and her team is extremely great and extremely honest and upfront with the repair cost. In fact they even tell you what repairs can wait and does not need to be replaced. Thank you Sandy

  • Review 141 (2016-06-17 - Rating: 5)

    When I got stranded and needed my car towed, Tammy came to pick me up and Ralph arranged to have my car towed to the shop. I was having a really unlucky day, but they offered to help any way they could. Ralph even offered to have Tammy drive me back home while they worked on my car... And my home is 45 minutes away! Ralph & Tammy are incredibly genuine, personable, and they care for their customers. Would recommend to everyone!

  • Review 142 (2023-07-21 - Rating: 5)

    Outstanding service and maintenance. Sandy and Ashley are great to work with. They are very dedicated to providing excellent customer service. Highly recommend!

  • Review 143 (2022-12-06 - Rating: 5)

    I’ve been here twice and each time the team was friendly and informative. I’ve received follow up text about my service and visit from time to time. Great place to go if you need a far price and good service 👍🏽👍🏽

  • Review 144 (2022-10-27 - Rating: 5)

    I was able yo get in quick. They checked my car and had me on my way. Great service and will use them again soon. Thank you very much Auto Check.

  • Review 145 (2021-01-04 - Rating: 4)

    I always pass by, had to bring my car in help of replacing my o2 sensor, it didnt take as long s I was expecting. Took care of me and would come back at this location. The lady at the front desk was awesome, as well

  • Review 146 (2024-10-09 - Rating: 5)

    This place is great! Kevin is fantastic.

  • Review 147 (2018-05-24 - Rating: 5)

    These folks are our competitors right down the street from us. This location has had a bad rap for many, many years. Im so excited and thankful Tammy and Ralph took it over. Stand up people and highly recommend! We refer business to them all the time. Keep up the good work, guys! ~Flo and Nick

  • Review 148 (2022-10-17 - Rating: 5)

    They are courteous & efficient. It was easy to get an appointment. Their waiting area is very clean with free wifi. Great place to get your vehicle serviced.

  • Review 149 (2017-04-07 - Rating: 5)

    I dont write reviews much b/c i think it does not do reflect fully the two sides of the coins per se but I do like to add my 2 pennies to what i experienced at Autocheck, First Colony. As a preface, it was the best experience overall.My car was making some strange sound that I couldnt make heads or tails of. Took it in and Jonathan even came out to greet me. I think he missed me. ;) At any rate, the car was put through the diagnostic ringer to sort out the problem. No luck. But i was given the assurance that is safe to drive.The service ringer called for 4 technicians ( masters) with the owner even involved. No cause or etiology that is possibly wrong. deduction could be that the bearings but then again, without any definitive diagnosis, Jonathan and Ralph, along with the technicians, agreed that best not do anything until something further can be deduced.I really appreciated their honesty and professionalism in helping me make sure that car is safe to drive on the road.Recommendations or referrals... most definitely. Ask for anything there and i am sure they will not steer you wrong. I give them a 5 start out of 5.I also personally texted Jonathan, which is captioned before.onathan: thanks so much for the help with the Mazda. Sorry to put you and your staff through the tasks but i really appreciate all of the efforts. I told the Mrs and she feels safer knowing you guys have put it through the ringer. I will do what you suggested and see if the noise is an issue mechanically. Then you will definitely see me again. Also it was nice to have a chat with Ralph too. Thanks. Please pass this message onto your staff too. cheers, ThomasP.S. i am glad i found this service station. it is worth the drive and worth the visit. Very professional and worth the value for the service.

  • Review 150 (2024-07-11 - Rating: 5)

    Great place! Joe keeps it real for you to make the decision on your car.

  • Review 151 (2024-05-22 - Rating: 5)

    I love the service they provide, they are really quick, knowledgeable and customer service is AWESOME! I recommend their services

  • Review 152 (2019-10-30 - Rating: 5)

    Im a man of few words and those words for this Auto Check are: Exceptional service, honest, knowledgeable diagnosis, fair prices. Stand by their work. My car is a 2001 BMW but I would recommend them for any make or model.

  • Review 153 (2024-02-29 - Rating: 5)

    Friendly owners. My AC wasnt working properly, and the issue was fixed. I was extremely excited. I will return to this establishment.

  • Review 154 (2022-07-09 - Rating: 5)

    I have taken my car here on two different occasions. Sandy and team kept me informed on the progress of repairs. All were professional and knowledgeable about their work.

  • Review 155 (2020-07-01 - Rating: 4)

    Came in for a routine inspection. Easy to make an appointment over the phone and work seemed good. Wouldve liked the employees to be wearing masks. This was a day before mask order went into place in Fort Bend. Customers were wearing masks though (yay!). Hopefully they have complied as well.

  • Review 156 (2023-03-16 - Rating: 5)

    The whole crew is friendly and honest. I had a large repair done for my daughter’s car and they went the extra step to find out it was a manufacturer defect and got us refunded for the cost.

  • Review 157 (2022-12-28 - Rating: 5)

    Always great service…appointment made and the time is accurate for that appointment… other service dealers will give you an appointment but you still have to wait…not at AutoCheck Lexington… to me that’s a plus.

  • Review 158 (2023-01-21 - Rating: 5)

    Sandy is a sweetheart. She made the process so easy. She took care of everything from start to finish. I will definitely refer my friends and family to Auto Check.

  • Review 159 (2019-02-21 - Rating: 5)

    One of the best auto shop I have been too, great service and reasonable pricing. You do have to make an appointment but they are fantastic! Love their job and their respect!

  • Review 160 (2021-08-06 - Rating: 5)

    Even though I had to come out of my pocket an arm and a leg for my vehicle to be fixed. The staff was was welcoming, accommodating and they kept me informed thru the whole process. Overall, it was fixed to my satisfaction!

  • Review 161 (2022-05-16 - Rating: 5)

    Great/fair prices, excellent customer service and was done in timely manner! 10/10 recommend to take your car here for all/any service or repair needs!

  • Review 162 (2023-03-23 - Rating: 5)

    Excellent team providing great service. Inspection was quick and expert staff was friendly. Found our new go-to maintenance place!

  • Review 163 (2021-09-09 - Rating: 5)

    An honest car repair shop you would be willing to send your mom to. Everyone there is knowledgeable and provides the services you need and explain in great detail! You cant go wrong by taking your car here!

  • Review 164 (2023-08-23 - Rating: 5)

    Great experience as they are honest, knowledgeable and genuine people. Sandy and Ashley were great! I would definitely recommend them

  • Review 165 (2024-02-22 - Rating: 5)

    These folks are amazing! Easy to work with and honest. Found my new permanent mechanic.

  • Review 166 (2019-01-10 - Rating: 5)

    So much peace of mind with this shop. Extended family and I come here to get our cars maintained. It’s a wonderful thing to have such a trustworthy, reliable, courteous, and pleasant shop to go to with our vehicles.

  • Review 167 (2020-01-29 - Rating: 5)

    Sandy and crew are amazing. We are grateful for their honesty and really good work. We wouldnt trust the care of our vehicles to anyone else.

  • Review 168 (2022-03-03 - Rating: 5)

    Outstanding experience. Very knowledgeable. Performed check and showed results indicating NO adjustments necessary - NO CHARGE. Will definitely go back for any other issues.

  • Review 169 (2024-07-19 - Rating: 4)

    A bit pricey but the great customer service makes it worth it!

  • Review 170 (2022-06-07 - Rating: 5)

    This company is the best ever! The staff is friendly and very helpful. They will accommodate you through all your needs. I love Sandy she’s the best

  • Review 171 (2022-12-28 - Rating: 5)

    I took my car in for an alignment. First time at this location. Sandy was very friendly and thorough. I recommend this place.

  • Review 172 (2023-04-06 - Rating: 5)

    Had a great experience having my car inspected came back and had the other ones done! And well be coming back next time we need care car

  • Review 173 (2024-12-12 - Rating: 4)

    Good and timely and post repair good info on follow up repairs.

  • Review 174 (2016-04-22 - Rating: 5)

    Been going to this location since 2010. Now that its under new Ownership they have upgraded their services. I would highly suggest going there for oil change, inspection, Alignment, troubling shooting issues. They have treated me with respect and gave me good guidance.

  • Review 175 (2017-04-02 - Rating: 5)

    I needed an inspection done on my motorcycle, and even though they were busy, they squeezed me in since its so much faster than car inspections. The guys at the front desk were super friendly and joked around with me. Makes something we all hate dealing with that much better! Thanks guys!

  • Review 176 (2022-05-05 - Rating: 5)

    It is the 2nd year I went here for state inspection. Friendly, efficient, and they didn’t try to recommend unnecessary services like other places that I went prior. This tells me something about their honesty. I will be back again