Utility Connect

Located in Houston, Texas

Address: 6800 Windhaven Pkwy Suite 133, The Colony, TX 75056, United States

Phone: +1 877-587-9566

Rating: 5

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Toilets
Free multi-storey car park
Free of charge street parking
Free parking lot
On-site parking

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-25 - Rating: 5)
I recently had the pleasure of interacting with Hannah during my customer service inquiry, and I cant say enough good things about her! From the moment I reached out, Hannah was incredibly friendly and welcoming. She took the time to listen to my concerns and provided me with several excellent options tailored to my needs.What really impressed me was her proactive communication. She made sure I understood each option and answered all my questions with patience and clarity. It’s clear that she genuinely cares about helping customers and ensuring they have the best experience possible.Thanks to Hannah’s outstanding service, I felt valued and confident in my decisions. If every customer service representative were as attentive and knowledgeable as her, it would make every interaction a breeze. Kudos to Hannah for a job well done!

Review 2 (2025-02-17 - Rating: 5)
I had a fantastic experience with Yancy, she was professional, knowledgeable, and extremely helpful throughout the entire process. She took the time to explain all the options available and ensured a smooth and hassle-free process. Her friendly attitude and prompt responses made the experience even better. I truly appreciate her dedication to customer satisfaction and would highly recommend her service to anyone.

Review 3 (2025-02-28 - Rating: 5)
Utility connect is a great company and provider of setting up utility services. There technician and concierge NIXIE was such a great professional, and very knowledgeable about all options available to me. She was very pleasant to speak to and very understanding regarding the purchase of my new home. She showed much care and respect, the world needs more people like Nixie and the way she provided such quality support. Thank you Utility connect for employing such a wonderful professional like Nixie!Sincerely,Jose U.S. Army

Review 4 (2025-02-20 - Rating: 5)
Amazing experience!!!! I loved the savings and bundles. Matt was able to answer any questions I had about the services provided through southwest funding. He was also very nice and helped establish a move-check list which took some pressure off as the home buying process which can be stressful. Thank you so much Matt!!!

Review 5 (2025-02-24 - Rating: 5)
I had a great experience with Nixie. She was excellent in her communication, making everything clear and easy to understand. She was also incredibly helpful in assisting me with rescheduling, making the process smooth and stress-free. Additionally, she provided all the necessary details about the utilities, ensuring I had a full understanding of what to expect. I truly appreciate her professionalism and willingness to help.

Review 6 (2025-02-18 - Rating: 5)
This was an incredibly helpful service that really streamlined things for us. Justin assisted us and was both friendly and knowledgeable about each item on our checklist. He made all of the arrangements and made sure we had a good understanding of what to expect and what things could be adjusted later as needed. Highly recommend!

Review 7 (2025-01-21 - Rating: 5)
“Exceptional Service and Expertise from Adam!”I cannot speak highly enough about the incredible support I received from Adam at Utility Connect. He was not only extremely knowledgeable but also took the time to thoroughly explain every detail of the services offered. His professionalism and clarity made the entire process seamless and stress-free. Adam’s ability to answer all my questions with patience and precision showed his expertise and dedication to excellent customer service.Above all, his willingness to go above and beyond to help was truly impressive. I left the conversation feeling confident and well-informed about my options. Utility Connect is blessed to have someone like Adam on their team. Thank you for your outstanding assistance!

Review 8 (2025-02-06 - Rating: 5)
This was my first time experiencing a service quite like this, so I didnt know what to expect. Thankfully, I was fortunate enough to receive Hannah, who was the professional that assisted me. And I must say, she was EXCELLENT. Each and every step of her concierge service was first class, and top notch. She went above and beyond by taking me through each item that was required for moving into my new home, took the time to explain each one, and offered choices to see what would be most beneficial for me. This was probably THE most seamless experience Ive ever had in my life, and that is no hyperbole! Thank you so much Utility Connect, and thank you so much Hannah for your help this morning! :-D

Review 9 (2025-02-21 - Rating: 5)
So approachable! He was respectful and very personable. I felt like I was in trusted hands. Zach was absolutely the best and deserves a lot of praise for answering my questions and really making sure we had the best services! Thank you!

Review 10 (2025-02-26 - Rating: 5)
I had an amazing experience with Rachel from Utility Connect. This is my first experience with concierge services and she was able to help me find best deals and made the entire move in process smooth. I will definitely recommend for anyone who wants to save some time and get things sorted with a single phone call.

Review 11 (2025-02-12 - Rating: 5)
I had a wonderful experience using Utility Connect, and that is thanks to the outstanding service provided by Justin! He truly listened to understand my needs, then offered what he thought would meet them. He was informative without being pushy. Best of all, he was patient when we experienced an issue that took days to solve. Justin is professional yet also personable-- I cant recommend him enough!

Review 12 (2025-02-25 - Rating: 5)
Michael from utility connect was so easy to speak with. He explained everything in detail made it very easy for me to understand very pleasant very professional very happy. I got a chance to talk to him took care of all my issues and making my move very easy.

Review 13 (2025-01-29 - Rating: 5)
Very helpful service! I spoke with Nixie, and she was great! Not only did she help me get the information needed, but she did so with enthusiasm and was nice to speak with. Moving into my first home has shown me that there are a lot of moving pieces in this process, so being able to have this phone call and get some things sorted took a lot of weight off my shoulders.

Review 14 (2025-01-02 - Rating: 5)
Nathan was extremely professional and efficient. He was very attentive to my concerns. He’s very knowledgeable and pleasant, very easy to talk to. Just like a long time friend.Based on his outstanding service, he certainly deserves a Raise, A Promotion and a paid vacation for two to Italy!I greatly appreciate having his assistance in getting all my services set up!

Review 15 (2025-01-16 - Rating: 5)
I had the pleasure of speaking with Yancy! She was great communicating to me all of the services that are offered with the construction of my new home! As she went through her checklist she was very polite and even guided me through which would be better deals! I was very much appreciative of her attentiveness and wonderful attitude!

Review 16 (2025-02-19 - Rating: 5)
Truly an incredible experience. Buying a home is stressful enough but Nixie from utility connect provided and outstanding service. Extremely patient and understanding. She answered all my questions and took time to explain everything in detail. Thank you Nixie.

Review 17 (2025-01-03 - Rating: 5)
Hannah from Utility Connect was absolutely amazing to work with! As a first-time buyer, I truly appreciated how attentive and understanding she was throughout the entire process. She took the time to ensure I understood everything and even encouraged me to discuss decisions with my husband before moving forward. Her compassion and warm personality made the experience so pleasant and stress-free. I highly recommend Utility Connect, especially because of the wonderful service Hannah provided. Thank you for such a positive experience!

Review 18 (2025-01-20 - Rating: 5)
The team at Utility Connect was an absolute pleasure to work with. They had all the info on every service our new home could possibly receive. They easily laid out all of our options for services like water, electric, home internet, and security. They were kind, informative, clear and incredibly helpful. They were also great at following up on services we didnt need right away but planned on using in the future. Thoroughly enjoyed working with Hanna AND Anna. Hands down the easiest and most enjoyable part of our entire moving and home buying process. Ill actually look forward to this part of moving in the future.

Review 19 (2025-02-08 - Rating: 5)
Top tier service! Hannah assisted me with finding out who my new utilities were through. She did not let up! She called back when she said she would, she was very thorough, she was nice and professional! Hannah answered all of my questions and had the tools and knowledge to do so. Thanks Hannah for making my transition to my new home just a little bit easier!

Review 20 (2025-01-28 - Rating: 5)
Service was great, Nathan specifically was extremely helpful in getting my service set up. During my transition to our new home my partner and I had a very busy schedule and he took care of everything we needed to be ready to move in, letting us focus on what was going on in our lives. 10/10 would recommend.

Review 21 (2025-01-21 - Rating: 5)
Zach was super helpful! He was very patient with answering all my questions, patient and super flexible with my crazy schedule. And a wealth of information! It was a one stop shop for all our needs and he was able to shop around and help us find what fit my needs specifically. Also he was pleasant and friendly to speak with.

Review 22 (2025-02-19 - Rating: 5)
Erica saved me so much time and effort getting my home utilities set up. She gave me great peace of mind setting up a home security system as well and explained everything very thoroughly. Highly recommend!

Review 23 (2025-03-01 - Rating: 5)
I called Utility Connect to get my services all set up ahead of my move. Yancy was extremely helpful and helped me select the right services. I called back with a few extra questions and Matt helped me before transferring me back to Yancy. Matt was also helpful. I highly recommend using their services.

Review 24 (2025-01-23 - Rating: 5)
I spoke with Hannah and she was very helpful in explaining how to quickly disconnect and re-establish all of my utility services in the big city. She even helped me save money. Outstanding customer service. This team of professionals made my life easier.I appreciate you all, Hannah, Yancy and even Anna’s kind voice! Thank you so much!!!!!! Brandi Rice

Review 25 (2025-01-17 - Rating: 5)
Marie was amazing! So friendly, efficient, and informative. This is a great service and I really appreciated all of her help! She did a great job of customizing everything for our family’s needs. Would highly recommend.

Review 26 (2025-02-24 - Rating: 5)
I had a great experience with Justin from Utility Connect today. He was very pleasant and well informed, and helped make a stressful move from Florida to TX less so. Grateful to him for explaining and exploring all options and processes for me!

Review 27 (2025-02-05 - Rating: 5)
As a first-time homebuyer, the process of setting up utilities felt a bit overwhelming, but Nathan at Utility Connect made everything so simple! He went above and beyond to guide us through our options, always working diligently to find us the best deals. His patience was truly commendable—he took the time to ensure both my partner and I could review and discuss everything together, even waiting between our calls so we could make informed decisions. His professionalism, kindness, and commitment to great service made the entire process seamless and stress-free. Highly recommend Utility Connect and Nathan for anyone looking for expert assistance!

Review 28 (2025-01-31 - Rating: 5)
Justin was really good in walking me through the process. The interaction did not seem rushed but it wasnt too slow either. He was efficient and still made sure all my questions were answered. He also went above and beyond by providing solutions to an issue. He did not have access to one of my utilities services because I had to be the one to contact them, but he asked his team to send me an email with direct phone numbers and links.

Review 29 (2025-02-16 - Rating: 5)
Justin was very helpful with assisting me set up my utilities for my new home, even going as far as to help me save with deals and bundles. He was very knowledgeable of the utility services and procedures, and when I had doubts or questions, he had all the answers. I am grateful for how easy they made my moving experience and will definitely be using them again in the future. Thanks Utility Connect and thanks Justin!

Review 30 (2025-01-21 - Rating: 5)
I had no idea this service existed before I started this move. XD Its REALLY convenient, definitely something I recommend if youre trying to keep everything sorted during your move. Matt B. was great: he went down his list to be sure that I had everything covered. It was nice talking to someone whod done his homework too: I didnt have to start from scratch, he had all of my info right in front of him. He was well-informed, friendly and thorough. Cant ask for more than that.

Review 31 (2025-01-23 - Rating: 5)
I don’t normally leave reviews but the ease of using Utility connect made my life so much easier! Nathan, the representative that helped me was amazing, answered all of my questions , and made sure to get me the best price all around for my Electricity and Internet! It wasn’t a drag having to speak to him and he was super quick and efficient which I LOVED so definitely 10/10. Will be using them again in the future! 🥰

Review 32 (2025-02-21 - Rating: 5)
Micheal was amazing! Made the whole process very simple for me and explained areas I was not familiar with. It’s refreshing to have someone who is dedicated to creating such a great client connection and making the process non-robotic and personalized.

Review 33 (2025-02-27 - Rating: 5)
Marie was amazing and helped me set-up a lot of new services for our new home. She was professional, knowledgable, and courteous. I would highly recommend this service to everyone.

Review 34 (2025-01-16 - Rating: 5)
Erica is very good at her job! She was informative, knowledgeable, possesses outstanding personal skills and discussed the different options with me. I would recommend Erica to any client with no reservations whatsoever.Additionally, everyone I spoke to even briefly over the phone were pleasant and friendly.

Review 35 (2025-01-08 - Rating: 5)
I had the pleasure of working with Dustin at Utility Connect, and he made the entire process so easy and stress-free! He was incredibly professional, friendly, and efficient in helping us set up our utilities for our new home. His knowledge and attention to detail ensured that everything was taken care of quickly and seamlessly.Even though this was a free service, Dustin went above and beyond to make sure we had a great experience. I highly recommend Utility Connect and Dustin in particular if you’re looking for exceptional customer service. Thank you, Dustin, for your outstanding help, and congrats to Utility Connect for having such a dedicated team member!

Review 36 (2025-01-28 - Rating: 5)
Erica was amazing. She was so sweet and courteous. I felt like she was on top of everything and helped the process of getting my internet and utilities set go so smoothly. You can tell she is very knowledgeable and experienced and I really enjoyed working with her this morning!

Review 37 (2025-02-06 - Rating: 5)
Me and my fiancee was able to get a full rundown of what services, discounts, and extra bonuses we qualify for with Utility Connect agent Adam. Adam was awesome going through all the providers options and prices. He was very patient with us and walked us through the whole checklist. We appreciate him helping us all the way and giving us recommendations. Thank you Adam, youre awesome and we look forward to working with you again!

Review 38 (2025-02-19 - Rating: 5)
Sonia was very pleasant and mannerisms was great she was very helpful and knowledgeable in explaining step-by-step for Questions I had ,she did assist me with some of the utilities that I needed to set up with getting connection, dates, account numbers, etc. Sonia I thank you for your assistance and keep up the good work. I will definitely recommend Utility Connect to anyone that’s moving in and looking for these assistance. Utility Connect comes in very handy

Review 39 (2025-02-24 - Rating: 5)
I had a chance to speak with Rachel and she was very patient in explaining me everything I needed before my moving. She is great and immediately processed my internet and other utilities. Thanks Rachel for the amazing service you provided!!

Review 40 (2025-02-28 - Rating: 5)
Michael at Utility Connect was exceptional with helping me connect my utilities and other essentials in a new area I was not familiar with. I couldnt be more satisfied with the experience. From start to finish, Michael was very informative, efficient, and responsive to all my needs. My move is now less stressful and less daunting.

Review 41 (2025-01-15 - Rating: 5)
Nixie provided excellent customer service. I am moving from out of state and I was unfamiliar with the services that I needed to set up in my home. Nixie clearly communicated my options and answered all of my questions. She made the process easy and enjoyable. I am so grateful for this service and for Nixie!

Review 42 (2025-02-26 - Rating: 5)
It has been over 12 years since weve purchased a home, and we were finding things a bit overwhelming. Justin made us comfortable from the start. He made things so much easier for us, from helping to set us up with our internet provider to sending us the information for our water/trash/electric. Its also good to know that, if I have any future questions or concerns, Justin will be there to help! I will happily recommend Utility Connect to any other friends who plan to purchase a home in the future.

Review 43 (2025-01-16 - Rating: 5)
Dustin was great! He walked me through the process and made sure to ensure we didn’t get caught with hidden fees, false rates or small print misconceptions. He took his time to find the best company for us and gave us not just the cents per kW, but also calculated the estimated cost based off of fees and usage. Absolutely exceptional service!

Review 44 (2025-01-13 - Rating: 5)
Dustin was extremely helpful. He was able to address all my questions/concerns and eased the process of setting up new home requirements. He provided me with prompt emails to all my request and assisted with detailed responses. Extremely professional, but also personable. Thank you Dustin!

Review 45 (2025-01-09 - Rating: 5)
Has been super helpful in the process of setting everything up for us to move into our new home. From start to finish they helped walk me through everything, and answered any questions I may have had. The knowledge and professionalism was top tier. I couldnt be more grateful for the help I received.

Review 46 (2025-02-20 - Rating: 5)
5-stars. This is my first home. And Adam was a great help. He was able to assist me with every question I had to ask. Very friendly and great communication skills

Review 47 (2025-01-28 - Rating: 5)
I worked with Erica. She was very helpful at explaining about what services she had to offer as I got ready to move. We made callback dates and she called back every single time. I had to call the main number once and the staff who answered the phone before transferring me to Erica were just as friendly and professional.Also, I appreciated that if there was a service in which I was not interested then there was no pressure to pursue. Moving is hard enough with all that has to be coordinated - Erica made things run a little more smoothly!

Review 48 (2025-01-29 - Rating: 5)
My utility connection agent was Erica. She was personable and professional. The whole experience was great. I highly recommend using them. We bought a house in Illinois and hooking up utilities is very different than in Missouri. They did the research and provided me with all the info I needed to get set up!

Review 49 (2025-01-30 - Rating: 5)
Incredible experience working to have a smooth closing date with the agent Matt. He was kind and helpful and able to finish the whole process with me in under an hour. We were able to schedule for hook ups for the internet and security system and he provided all the additional information I needed to finish setting up my utilities. It was fast, easy and Matt was super great to work with!

Review 50 (2024-12-04 - Rating: 5)
I recently worked with Nathan from Utility Connect, and I couldn’t be happier with the service! Nathan made the process of setting up utilities for my new home incredibly easy and stress-free. His professionalism, efficiency, and friendly attitude were truly appreciated. Even though this was a free service, Nathan went above and beyond to make sure everything was taken care of smoothly.If you’re moving and need help setting up your utilities, I highly recommend Utility Connect—and be sure to ask for Nathan! Thank you, Nathan, for your excellent support, and congrats to you for doing such an amazing job!Rosabel Valdez

Review 51 (2025-02-21 - Rating: 5)
Nixie was very helpful and personable on the phone. She was informative and offered selections that suited our needs for Wi-Fi strength and connections. She also arranged dates to have Internet and home security set-up that fit our schedule! It’s a good feeling to know we have support miles away and know these services are ready to go when we arrive at our new home! We appreciated Nixie’s assistance and her kindness!

Review 52 (2025-02-11 - Rating: 5)
Hannah was terrific. She is extremely knowledgeable about what services you provide, she made it so easy especially in this very stressful time - having her take some off my plate was amazing. She was polite, kind and very efficient. THANK YOU!

Review 53 (2025-02-18 - Rating: 5)
Useful service with candid tech. Matt was picking up what I was putting down for all my home needs. Seemed like a cool dude and had a lease a few useful tidbits about the services available.

Review 54 (2024-12-27 - Rating: 5)
I had a GREAT call w Rachel to review all my utility set up as I prepare to move into my new home. Rachel was VERY informative and spoke as an expert about the utilities available to me in the area and the process to get them all set up. Rachel even set up installation of services appointments on my behalf. This concierge service was just what i needed as I was working through all my tasks necessary to move. Rachel even transferred me to an insurance group to give me the opportunity to check my home and auto insurance quotes to be sure I was taking advantage of the best pricing available to me. I am super satisfied!

Review 55 (2025-01-23 - Rating: 5)
Mixxie was wonderful, she helped set up my services very quickly. She made sure to choose options for me that were budget friendly. I wholeheartedly appreciate her and her very pleasant personality. ❤️

Review 56 (2025-01-14 - Rating: 5)
Dustin was the agent who assisted me with providing me options for our new home. He was very nice and professional!! He answered all of my questions and made the process easy. Buying a home is so stressful and this is our first time buying a home ever ! So having this company as piece of our new puzzle is wonderful!! Saves so much of headache from down the road of having to call and set up everything individually. Thank you Dustin, you are WONDERFUL!!

Review 57 (2025-02-12 - Rating: 5)
My service provider was Dustin and he was incredibly helpful and kind! He spoke my sister and I through everything and explained to us what we had to do. If we had any questions he was quick to answer and we had a very nice and easy service because of him, so thank you very much to Dustin!!

Review 58 (2025-02-11 - Rating: 5)
I wasn’t sure what to expect from this service, but I’m incredibly grateful for Adam’s help. He was polite, patient, and truly went above and beyond to assist me. I really appreciated that he not only scheduled my home security and internet services but also customized everything to fit my needs—saving me the hassle of navigating it all on my own. Throughout the process, he was understanding and never made me feel pressured to add anything I didn’t want. Overall, a fantastic experience!

Review 59 (2025-02-21 - Rating: 5)
There are many little tasks to think about when moving to a new home, so I really appreciated this free service to help us keep track of everything. Adam was a fantastic agent who answered all my questions and set me up with the best services for the new home, from utilities and internet to moving services and home security.

Review 60 (2024-11-25 - Rating: 5)
I can’t thank Adam and Brenda enough for their exceptional support! From start to finish, they made the entire process seamless and stress-free. They went above and beyond to assist me with everything I needed, ensuring all utilities were set up perfectly for my new home.Their professionalism, efficiency, and genuine care made such a difference. I felt supported every step of the way, and they truly made the transition into my home so much easier. I highly recommend Utility Connect and the amazing team at eXp Realty. Adam and Brenda are simply the best!

Review 61 (2025-02-28 - Rating: 5)
Justin was extremely polite and helpful. He made what seemed like a drowning process very easy and didn’t rush a step. Highly recommend working with Justin if you get the option.

Review 62 (2025-01-10 - Rating: 5)
Adam was absolutely amazing. He is definitely a 5 Star employee. He was so nice, thorough, and helpful and made the process a lot simpler than I thought it was going to be. I feel so much better to have several things marked off my checklist after talking with him!

Review 63 (2025-01-29 - Rating: 5)
Utility connect was a great service that I knew nothing about.After going under contract on a new home, I was contacted by utility connect that’s a free service and Hannah was awesome at setting up my utilities on my new home. Very simple and was provided good information on all options. Definitely use this service even if their phone number shows up as spam, they are legitimate.

Review 64 (2025-02-22 - Rating: 5)
Matt made this entire process very easy. He went through a very curated and easy to figure out list of everything that is available to me. He also was very helpful in organizing my moving process for my new home.

Review 65 (2025-01-11 - Rating: 5)
Adam was very courteous and concise about what he could and could not help us with. We appreciated his patience as our daughter was having a bit of a meltdown during our call. We also felt no pressure when offered services we did not need. He definitely deserves a pat on the back.

Review 66 (2025-02-26 - Rating: 5)
My representative, Brenda, was very informative and knowledgeable about all the different options I could choose from as a new homeowner. With so much going on during a home purchase, this service makes hooking up all the different utilities so much simpler. Thank you Brenda!

Review 67 (2025-01-16 - Rating: 5)
Yancy was very helpful and explained our services in great detail. She had an answer for every question. She helped us set up our internet and electricity services. Very easy process to follow. She found us the best deal for each service and was a very sweet person. I highly recommend her services!! 😊

Review 68 (2025-02-26 - Rating: 5)
Nathan was extremely helpful in helping me understand wide variety of internet services, home security services and other services available for my first home and made the whole process easy for me. He was very patient with me and friendly throughout the process too. Thank you Nathan!

Review 69 (2025-02-27 - Rating: 5)
Matt was great & was able to take care of everything I needed in regards to my move. I appreciated how he was able to explain everything in-depth, especially with the different home security systems in my area.

Review 70 (2025-02-24 - Rating: 5)
Rachel was very professional, extremely personable and kind. Enjoyed speaking with her about all the services that would help make our move to our home seamless. Thank you Rachel!

Review 71 (2025-02-14 - Rating: 5)
My wife and I worked with Anna Banana yesterday!! She was so incredibly helpful and kind! She was able to answer any questions we had with ease or was willing to look into something and follow back up with us later! The care and time that she took with us was so appreciated!

Review 72 (2025-01-09 - Rating: 5)
Chima has been so helpful in getting us set-up with our utility services upon moving into our new home. We have had many questions along the way, and he has been easily reachable and available to us every time. He is patient and takes the time to clarify/explain our options. We are truly very happy with his help!

Review 73 (2024-11-26 - Rating: 5)
Anna aka Anna Banana was absolutely amazing to work with. Moving is stressful enough and I can be very indecisive at times. She was so patient and had such a nice demeanor and funniness about her. It made the decisions that much easier. She was able to answer all my questions and it made me feel confident. The only time I was disappointed is when the phone session came to an end. She did everything so effortlessly it felt like I was speaking to a good friend. Thank you so much. I closed on my home today and I wanted to share this positive review. Her kindness was not forgotten and so helpful in this process. 10 stars ⭐️!

Review 74 (2025-02-21 - Rating: 5)
Nathan was 1,000% ahhh-mazing!!! Thoroughly walked me through products, seamless communication, down to earth and yet, professional which is a rarity post Covid. I am so thankful for his assistance, this was super easy.

Review 75 (2025-01-22 - Rating: 5)
Zach did a great job, he was very patient despite my technical difficulties with my phone. He found a great deal I had missed and made sure we had everything we needed. Also very personable and friendly. Zach really eased a few of the burdens of home buying

Review 76 (2025-02-28 - Rating: 5)
Justin was very professional. He helped my husband and I get things done that we would need done for our new home and made it very convenient and took a lot of pressure off of us. We thank him very much.

Review 77 (2025-01-20 - Rating: 5)
Justin was incredibly thorough and knowledgeable about what I needed for my new house. As a first-time homeowner, I didn’t know where to start but he helped me navigate through providers available for my area. Justin was fantastic! I appreciate his help!

Review 78 (2024-11-18 - Rating: 5)
Michael’s customer service was extraordinary! From the moment when I called he made me feel comfortable to ensure I had everything I needed.He made sure his checklist was completed before we ended the call. With his positive attitude he made the process enjoyable and seamlessMichael is not only good at what he does but knows how to connect to people. It’s very rare to find someone that cares genuinely about their customers but Michael is for sure one of the very few out there.Thanks again Michael for providing an amazing Experience

Review 79 (2024-12-20 - Rating: 5)
Erica did an awesome job. I was busy earlier in the day with work, and a meeting. Asked if she would give me a call back. She followed up with that call, and helped me get some good deals. Very knowledgeable about the different services they provide. Good job

Review 80 (2025-01-15 - Rating: 5)
Sonia was a pleasure to work with and made connecting all my services to my new home a breeze. I highly recommend her expertise for all your home utility needs. She was attentive and knowledgeable and made the transition into my new home far less stressful than I anticipated.

Review 81 (2024-11-25 - Rating: 5)
What a fantastic service! With everything going on at this time of year, the holidays, trying to sell our house and all of the tasks associated with our pending move this service is a god-send. Ms. Sonia was a fantastic help, answering my questions and offering to help obtain some of the services at a discount, is great! All in all your service has provided some much needed assistance with our move. Thanks again Sonia, youve been great!Sincerely,Matt and Diane

Review 82 (2025-01-20 - Rating: 5)
Yancy has been incredibly helpful. She’s patiently answered all of my questions and was thorough with her explanations. So glad I didn’t have to sort through the chaos of researching/selecting utilities on my own!

Review 83 (2024-12-07 - Rating: 5)
I had a fantastic experience working with Justin. After closing on my home, he proactively reached out to share information about the services available in my area, explaining the various options, their trade-offs, and associated costs. His insights helped me make informed decisions, and he even assisted in setting up my accounts, which made the process smoother. His professionalism and thoughtful approach were greatly appreciated, and I’m thankful for the guidance he provided.

Review 84 (2024-12-23 - Rating: 5)
Nathan was awesome on helping me set up my utilities for my new home. He was very informative and made sure to answer any of my questions. He was very friendly and made me feel comfortable in setting up my wifi and security camera to make sure I get the best price he can offer. This service made me feel more at ease and less stressful that they can do it all.

Review 85 (2025-01-06 - Rating: 5)
I was pleasantly surprised to find out how much help was available to us through this service. Sonia was very professional, cheerful and helpful, and has made the transition to our home much more comfortable. She understood all my concerns and addressed them all.

Review 86 (2024-10-17 - Rating: 5)
Nathan was great! Talked to him over the phone as he walked us through our checklist and was very professional. We weren’t aware that we could qualify for a much better deal with another security company for protection for our home and he made us aware and explained what would be included and how well the system works. I appreciated how thoroughly he explained everything to my husband and I!!

Review 87 (2024-11-20 - Rating: 5)
It was an absolute delight to work with Zach. He was very helpful in assisting us with setting up our internet account. Super informative when explaining our options and price comparisons. Very clear communication of the processes and next steps. Was overall amazing to chat with and provided excellent service!

Review 88 (2025-01-20 - Rating: 5)
Matt was super to work with. He took care of all my needs in a courteous and competent manner. Would gladly work with him again. I would love to give him more stars if possible. He’s the best!

Review 89 (2025-01-02 - Rating: 5)
My agent, Adam, was very courteous and easy to talk to! He was extremely helpful and had a lot of good information on the various utilities and services for different states, and how they compared to one another. For the services that he could not directly facilitate a set up for, he followed up with an email containing a list of the providers and their contact information. Great experience overall!

Review 90 (2024-12-23 - Rating: 5)
I talked with Agent Nixie to help set up my utilities and to get quotes for insurance and security services for my first ever house. She was extremely nice and friendly. Instead of long silences between questions she actively made some small talk based on current questions and requests which made the overall call very enjoyable and stress free.

Review 91 (2025-01-06 - Rating: 5)
Not sure who came up with the concept for Utility Connect but Im so grateful theyre here. Marie was extremely resourceful, patience, kind, and helpful. All the info presented was clear and easy to follow. Would recommend their service especially if youre a first time homeowner/buyer like us.

Review 92 (2025-02-03 - Rating: 5)
Zach was extremely helpful, patient, and thorough in his explanation of all prerequisite requirements for setting up all utilities in advance of my move. I am most appreciative of his time and effort - and I will be quite happy to recommend Utility Connect to all my friends and colleagues: many thanks for a job very well done! 5 STARS!!!

Review 93 (2025-02-25 - Rating: 5)
Michael was extremely professional, helpful, kind and personable! I greatly appreciated his help. He provided a great service and helped me greatly. I appreciated everything about Michael!

Review 94 (2024-12-19 - Rating: 5)
Anna Banana was absolutely amazing!!! She was super friendly and really easy to talk to. I truly felt like I was talking to a friend. I received all of the help I needed and got top notch service!!! Thank you so much Anna Banana, from Hannah Banana;P

Review 95 (2025-01-30 - Rating: 5)
Dustin helped me set up all of my utilities in the new home we are moving, he was a great help answering all of my questions and helping me further understand all of the issues I had. I felt that I was providing with the best help and support, in addition he was very friendly and easy to communicate!

Review 96 (2024-10-01 - Rating: 5)
Marie was very helpful and thorough in walking me through the process and all the home services that need to get taken care of. I felt well educated thanks to her deep understanding and strong communication skills. And she quickly accommodated all of my requests to a tee. It’s not every day I receive such excellent customer service and care. Thank you again and keep up the good work!

Review 97 (2025-02-10 - Rating: 5)
Nixie did an amazing job assisting with getting me ready with purchasing a new home and the needed services. I would highly recommend Nixie’s customer service skills to anyone

Review 98 (2025-01-16 - Rating: 5)
Adam was fantastic to work with and made the entire process so much easier. His help was very beneficial with getting our utilities set up and he was very personable and easy to talk to. It was much appreciated!

Review 99 (2024-11-06 - Rating: 5)
Matt as so personable and sweet. And engaging. And he’s very knowledgeable about what he’s doing. He’s good people.I feel very comfortable about setting up my new services at my new home with him.And he’s making it way easier than doing it by myself. Utility Connect, you’re lucky to have Matt. And Ivy too!

Review 100 (2024-11-16 - Rating: 5)
I can’t thank Marie enough for her exceptional service! She not only helped me save a substantial amount of money on my Internet services but also ensured I got a much faster connection in the process. Marie’s expertise and attention to detail made the entire experience seamless and stress-free, especially as I was transitioning to a new place. Her proactive communication, clear explanations, and dedication to finding the best solution for my needs truly set her apart.

Review 101 (2024-11-28 - Rating: 5)
Justin was so helpful in providing me with information about setting up utilities in our new home. Of most importance was a wonderful security system which he has even set up the time to be installed. It will be the best one we’ve ever had! We had a delightful conversation and I’m so grateful for Justin’s help!

Review 102 (2025-02-06 - Rating: 5)
Hannah was fantastic! She’s very kind and explained everything very well. I really appreciated how she made our conversations very friendly and it did not feel like she was just checking someone off her call list. Thanks Hannah!

Review 103 (2024-10-11 - Rating: 5)
I recently used Utility Connect for my move, and Matt made the entire experience incredibly easy and stress-free! From start to finish, he was attentive, efficient, and took care of everything without any hassle on my part. What I appreciated the most was how smooth the process was—Matt handled all the details, making my transition to a new home seamless. I didn’t have to worry about a thing, and his professionalism gave me peace of mind during what is usually a stressful time. I highly recommend Utility Connect, and if you get Matt, you’re in great hands!If I can put more stars, I would

Review 104 (2025-02-03 - Rating: 5)
One of the best experience! The guy was so good and was very thorough in setting up the account and the utilities for me! And was informing me at every step, loved the experience and definitely do recommend people to use their servicesA BIG 5 From my side

Review 105 (2024-12-31 - Rating: 5)
We recently bought a home and Marie was able to assist us with setting up our services. She walked us through our checklist and helped us figure out what bundles we wanted and why best suited us. She was very helpful and definitely appreciated her patience with us!

Review 106 (2025-02-21 - Rating: 5)
Matt was super helpful and gave us great information regarding setting up our internet, utilities, and security system. We feel so much better about moving forward with setting everything up than we did before we spoke with Matt.

Review 107 (2024-12-17 - Rating: 5)
Matt was incredibly helpful in setting up utilities for my new condo. He made the entire process smooth and stress-free, providing clear guidance and exceptional customer service. I really appreciated his professionalism, efficiency, and friendly attitude. Highly recommend Matt for anyone needing support with utility setups!

Review 108 (2024-12-10 - Rating: 5)
First I did not realize this was a service eXp provided for clients which was a nice surprise. But what made this experience more then worthwhile was my Home Service team member, Zach. He was super friendly, built a nice a rapport with me, and helped us get settled in our new home. I definitely think this is a helpful service especially with an even more helpful Home Service team member. Thanks Zach!

Review 109 (2025-02-03 - Rating: 5)
Yancy from Utility Connect was very helpful with explaining all of my options for transferring services from my old house to my new one. Her customer service was exceptional. I feel good knowing that I will have help with my moving process. Thank you again Yancy!

Review 110 (2025-01-03 - Rating: 5)
I worked with Sonia. She was very helpful and friendly. The full conversation only took about half an hour, but she was able to help us save money and get higher speed for our home internet service. She also sent us information on how to set up all the other household utilities.

Review 111 (2025-02-17 - Rating: 5)
Sonia was so helpful! She took me through step by step and would pause to make sure I was understanding the process! I feel I had the best service..... and that is rare these days. Thank you Sonia!

Review 112 (2024-11-26 - Rating: 5)
I talked with Agent Nixie this morning to help set up my utilities and to get quotes for insurance for my first ever house. She was extremely nice and friendly. Instead of long silences between questions she actively made some small talk based on current questions and requests which made the overall call very enjoyable and stress free.As an added note she can also predict the weather from on the other side of the country!5 stars.

Review 113 (2025-01-21 - Rating: 5)
I had a pleasure working with Michael and Adam. Both made the process extremely easy and stress-free. They were both very knowledgeable and able to help me with all the questions that I had. It was a pleasure working with them and the company.

Review 114 (2024-12-13 - Rating: 5)
This is a really great service! Adam was extremely helpful in getting us set up! Give that guy a raise! He knew all of the providers for each service, as well as the packages offered by each. He made moving into our new home a breeze. Highly recommend!

Review 115 (2025-01-20 - Rating: 5)
Marie did a fantastic job assisting my wife and I with our (New Home) utilities setup. Great customer service and patience. I highly recommend Marie when setting up utilities for your new home!

Review 116 (2025-02-19 - Rating: 5)
Spoke with Nathan Hughes today. He was amazing, he made sure I understood everything that was offered before moving on to the next item. Truly was a pleasure speaking with him.

Review 117 (2025-02-11 - Rating: 5)
In working with Erica, she did a great job explaining the product and answering all of my questions. Her level of knowledge with the product put me at ease with feeling like Im getting the latest in smart security technology.

Review 118 (2024-12-05 - Rating: 5)
Ms. Anna Banana was such a huge help to us. Got us all set up and squared away for our new home giving us a couple less things that we need to worry about. Her services were greatly appreciated and she is just an awesome rep! Thanks so much Anna!

Review 119 (2024-11-14 - Rating: 5)
Nathan, my representative , made it clear that he was going to get me the best deals and discounts available. He was very friendly and patient with me. Understanding that this process could be overwhelming but his job was to take any pressure from me. I appreciated that!!!! I am very pleased with my experience!

Review 120 (2024-10-11 - Rating: 5)
Marie was so helpful in getting me connected to the utilities in my new home. I was balancing a busy schedule and she made sure to find a convenient time I could talk and was patient with me needing to tend to my son was also talking on the phone. She thoroughly went over all my options and helped me get signed up for the best ones for me. I would definitely recommend and Marie was amazing.

Review 121 (2024-12-18 - Rating: 5)
I recently had the pleasure of working with Matt to connect services at my new home, and it was a truly comforting experience. He took the time to walk me through each service, offering thoughtful recommendations that were perfectly tailored to my needs. His support made the process so much easier during this transition.

Review 122 (2024-12-02 - Rating: 5)
They were very helpful and very good to talk to and helped me understand everything possible. I can’t wait to get my new bedroom set!!!

Review 123 (2024-11-28 - Rating: 5)
This was my first time ever hearing of or using Utility Connect and I have to say, I am very pleased with their services. From the moment the call began Hannah was very polite, very helpful and really took the time to thoroughly answer any questions that I had. Having Utility Connect ensure a seamless utility transition and providing details and contact information for the service providers in my area is a huge help and I will definitely recommend to anyone that’s moving

Review 124 (2025-01-17 - Rating: 5)
Chima, my representative at Utility Connect was awesome and easy-going. Thank you for that! The process was easy and complete. I especially liked that decisions could be delayed if I chose. This was important for items like internet service. Utility Connect also had a direct line to the providers in the area and were able to give me the best options including discounts not available to me if I just researched on my own. Overall, five stars.

Review 125 (2024-10-15 - Rating: 5)
Today Nathan made things so easy for me. He was very patient with me even with my technical issues. Great employee. He definitely gets 5 stars from me ! The services from this company is excellent and great employees. Definitely would use them again!!

Review 126 (2025-01-24 - Rating: 5)
Adam was so easy to work with. He did a really great job explaining all the options. He made the process extremely easy. I highly recommend working with him!

Review 127 (2025-01-27 - Rating: 5)
Nixie at the Services Department of Exp Realty was so helpful, kind and courteous. I wish she could have been able to do our regulated service as well. In time maybe. Great follow up too

Review 128 (2025-01-27 - Rating: 5)
Nathan was very personable, easy to talk to, and most importantly knowledgeable. Everything was very easy to understand and set up. Any questions I did have he walked me through. Strongly recommend Utility Connect.

Review 129 (2025-01-06 - Rating: 5)
Utility Connect is definitely the way to go when you’re seeking to change utility providers. I had the pleasure of working with Nathan. He was absolutely fantastic. He took care of EVERYTHING. All I had to do was wait for confirmation the onerous task had been handled. I highly recommend using this service and Nathan should you decide to change your current utility provider.

Review 130 (2024-12-03 - Rating: 5)
Excellent details shared and patience with all my questions. Hannah did an amazing job explaining things I didn’t understand and making recommendations based on her experience. She was also very friendly and patient when my kids were yelling in the background due to an at-home snow day. Thank you Hannah!!

Review 131 (2024-09-30 - Rating: 5)
Anna Bananas customer service is nothing short of extraordinary! From the moment I reached out, she went above and beyond to ensure I had everything I needed. Anna was not only professional and knowledgeable but also incredibly friendly and approachable. She made the entire process seamless and enjoyable with her positive attitude and attention to detail. Every question I had was answered promptly, and she always followed up to make sure everything was perfect. It’s rare to find someone who genuinely cares about their customers, and Anna is one of those gems. Her dedication and passion for her work shine through in every interaction. I can’t recommend her enough—thank you, Anna, for providing such an amazing experience!

Review 132 (2024-11-22 - Rating: 5)
Nathan was amazing helping me setting everything up for my new home. He was very informative and was able to find great rates! I recommend Utility Connect to anyone that would like to experience a smooth process while choosing their utility services. Thanks, Nathan!

Review 133 (2024-11-28 - Rating: 5)
I had an exceptional experience with Sonya, who truly went above and beyond in her service. Despite the salesman claiming that a internet provider wasnt available in our area, Sonya performed what I can only describe as keyboard magic to make it happen. She efficiently arranged for the installation, ensuring everything was seamless. Her helpfulness and friendly demeanor made the process enjoyable. Thank you, Sonya, for your outstanding support!

Review 134 (2025-01-09 - Rating: 5)
Justin is a dream to work with! He was so patient and answered all of my questions without hurrying me. He made our move so much easier. Best of all, he even saved me quite a bit of money! I hope that everyone has a Justin in their life! 🥰

Review 135 (2025-01-29 - Rating: 5)
Yancy was a very personable representation of Utility Connect. After going over some of the items available she was able to compile a list of the public utilities I would need to get in contact with directly. She was a pleasure to work with in this step of the up and coming move

Review 136 (2024-11-21 - Rating: 5)
If I could give more stars I certainly would.I had the pleasure of speaking with Michael.He was truly the kindness person I have ever dealt with in customer service. Customer service should have more Michaels. I recently moved to a new state he went above and beyond to answer my questions even researching and calling me back, never did he hurry or rush to get off the phone instead he patiently explained everything to me. It was a treat to have such wonderful service from someone who cares.Sincerely,Marci

Review 137 (2024-12-10 - Rating: 5)
Hannah was super to work with. She took care of all my needs in a courteous and competent manner. Would gladly work with her again. I would love to give her more stars if possible. Shes the best!

Review 138 (2024-11-15 - Rating: 5)
Nixie was super helpful and wonderful to work with! She made it very easy for us to connect with all the utility providers at our new home. She also made sure we were aware of special offers and rewards :) Thank you Nixie!!

Review 139 (2025-01-31 - Rating: 5)
Dustin was a great help. He made everything simple and talked through everything we had to set up. He was available anytime I called. He made this process very pleasant and enjoyable

Review 140 (2025-02-03 - Rating: 5)
Michael from Utility Connect is heaven sent. He made setting up the new home a breeze. He was able to explain everything thoroughly, answered all my questions and was super personable during the call. If you need to use this service...ask for MICHAEL.

Review 141 (2024-12-19 - Rating: 5)
They took some of the anxiety away!I received the perfect call at just the right time from Hannah of Utility Connect. She was able to provide me with the best internet provider for me based on my familys needs and also handled the transfer of services from my home in one state to my new home across the country! She also partnered me with a great home warranty, at a great price based on my foreseen needs at the new home.She definitely took the worry away with finding utility providers in the area as she provided me a list of providers for my county. That eliminated the need to do the legwork myself. She basically shopped around for me based on the area and State Im in.Thanks so much Hannah and Utility Connect for making my transition flawless especially right before Christmas!

Review 142 (2024-10-28 - Rating: 5)
I had the pleasure of working with a lady by the name of Marie. She was extremely professional and knowledgeable. The experience was quick, easy and enjoyable. Her expertise ensured a smooth set up of the best internet, home security, home warranty, insurance and utility packages at the best bundled low rates. I would highly recommend utilizing the outstanding people at Utility Connect and specifically miss Marie to set up and guarantee all of your home needs!

Review 143 (2024-10-24 - Rating: 5)
It was a pleasant surprise to get a call from Ivy, explaining the service provided by my realtor. She walked me through each service to have installed at my new home and she did ALL the leg work. She was extremely helpful and so kind. The service they provide is incredibly valuable for people, like me, who are new to the area and wouldn’t know where to begin or would have taken me hours/days to do what she did in 15 minutes!! Every realtor should have this company’s service!

Review 144 (2024-12-19 - Rating: 5)
Justin provided exceptional service as our representative in coordinating multiple home systems for our new house. He efficiently helped us connect with reliable companies for our electrical, sewage, and home security needs. His knowledge of local service providers and ability to secure competitive pricing saved us both time and money.What stood out was his comprehensive approach to managing all these essential services simultaneously, eliminating the stress of having to research and contact multiple companies ourselves. Justin was proactive in finding us the best deals while ensuring we received quality service options.His clear communication and dedication to finding the right solutions for our specific needs made the entire process smooth and hassle-free. Would highly recommend Justin to anyone looking for assistance in setting up multiple home services - his expertise and connections in the industry are invaluable.

Review 145 (2025-02-03 - Rating: 5)
I spoke with Nathan and he was very friendly, listen patiently, very acknowledge and professional. I am very satisfied with the information that he supplied me with and decided that this is the company. I feel completely secure with using. Nathan is an asset to your company.

Review 146 (2025-02-26 - Rating: 5)
I am so impressed with these guys! Let me say; the representative of utility connect is/was so thorough and professional in making sure all of my utilities were to be connected and covered, even with a (my) homeowners insurance. He even provided a cheaper rate for my home security system.However, this is my first time buying a home.In addition, they even offered me several local moving companies.Lastly, the representative was so pleasant and clear with the next steps foward on the how tos.Thank you for giving me this opportunity to share my positive experience with UtilityConnect through Exp Realty!

Review 147 (2024-11-11 - Rating: 5)
I was very appreciative of their services. Michael, my contact, was extremely helpful and informative, especially since I was coming from another state. He provided links to sign up online with utility companies and shared information and options for home security services. Michael was thorough in explaining the differences between the two security companies and their products. He respected my need to do my own research and followed up weekly as requested, always returning my calls promptly.Thank for making things easier for me and at no cost!

Review 148 (2024-10-10 - Rating: 5)
I had a great experience with Utility Connect. Marie was incredibly helpful throughout the whole process. She took the time to explain everything clearly and made sure I had all the information I needed to make the best decision for me. What I appreciated most was that I never felt pressured to buy anything I didn’t want or need. Marie truly listened to what I was looking for and helped me find the perfect solution.

Review 149 (2025-02-19 - Rating: 5)
Michael was very helpful, knowledgeable, personable and made the process seamless for getting me set up for my new home. Highly recommend.

Review 150 (2024-12-03 - Rating: 5)
Matt did a phenomenal job!He was very courteous, professional and very respectful.He helped me with my questions and advised me about the process of getting things done.I would hire him immediately if I had a company. He’s a keeper!

Review 151 (2025-01-16 - Rating: 5)
This was such a convenient service. With so much on our plates, it was great to have a middle man to help us find the best options. Dustin was extremely helpful and made the process smooth!

Review 152 (2025-01-03 - Rating: 5)
Dustin was extremely helpful, personable, respectful, and accommodating while helping me get utilities set up at my new home. I highly recommend everyone use this service when moving, especially if you have someone like Dustin helping you!

Review 153 (2024-11-19 - Rating: 5)
Dustin was absolutely the best! Even tho he took a Big L last night (Cowboys 🤣) he still managed to provide top tier customer service to a Texans fan (me)! He was extremely knowledgeable and very helpful! He took all my anxieties away about this move that is happening in less than 5days!!! Thank you so much Dustin…. And remember there’s always next yr!!! 🤣🤣🤣 Go Texans🤘🏽🤘🏽🤘🏽Courtney P

Review 154 (2024-12-12 - Rating: 5)
Zack was very professional with his approach in helping gather information so I could schedule my utilities to be turned on for when I moved. He answered all of my questions and kept in mind all of my concerns. He was courteous of the times he called and made sure It was ok to talk. He put everything together nicely in a timely manner and made sure everything was easy to understand. He’s these best!

Review 155 (2025-01-22 - Rating: 5)
This was a free service to me from my realtor. Rachel was kind, courteous, relatable, informative and considerate. The information she shared in assisting me with some next steps to getting set up to move into my new home were valuable. I look forward to the follow up.

Review 156 (2024-11-21 - Rating: 5)
Working with Rachel was absolutely fantastic. I definitely enjoyed having an easement of load lifted off me because she was so helpful. Absolutely fantastic. Such a great team really appreciate all of their work

Review 157 (2024-12-17 - Rating: 5)
Justin was amazing at helping me get set up with everything I needed during this stressful time. And anything he couldn’t do personally he forwarded me directly and talked me through! Would definitely recommend him!! He’s a sweetheart

Review 158 (2024-12-19 - Rating: 5)
Hannah was extremely polite and very helpful in getting my services set up for our new home. I am in the customer service business and would definitely hire someone with her customer service skills.

Review 159 (2025-01-23 - Rating: 5)
Yancy was so lovely to speak to! She was extremely thorough and explained the process perfectly. She was even able to get my current bills lower for my new house!

Review 160 (2024-05-04 - Rating: 5)
We purchased a home in Janesville WI, a neighboring state. I had no expectations when called Utility Connect. Your agent Chelsey answered. She made my long distance experience painless and seamless. There was no hesitation nor excuses made if I posed a question not in her immediate purview. She made at least 3 queries to her supervisor and returned with the answers. Throughout the nearly 2-hour call, her voice remained remained relaxed, pleasant and controlled. If I had a company, I would want her as my “front-woman”-“front-man”. Make certain you keep her, she represents your company impeccably.Daniel

Review 161 (2024-10-16 - Rating: 5)
I really enjoyed talking to Ivy. She was knowledgeable and well-spoken. Ivy genuinely cared about me as a person. She was an excellent resource and very helpful in providing me with the answers I needed. She even got me an insurance agent, which was something I needed but wasn’t expecting her to assist me with.

Review 162 (2024-10-16 - Rating: 5)
Erica was the rep assisting me 2day with utility connect. Great detail with all services needed for my new home. Good research skills in providing very affordable services. Im very impressed with the handling of my services. If I could give her a bonus she would enjoy a day off with pay and free dinner. Great job Erica.

Review 163 (2025-01-24 - Rating: 5)
Erica was very polite and helpful while going through the details of my new home purchase. She is a very good at her job and so very patience and understanding.

Review 164 (2024-12-06 - Rating: 5)
I had an incredible experience working with Sonia from Utility Connect. She was very professional and respectful! She had great knowledge of how to handle the set up process. I would highly recommend Sonia if you could request her with working with Utility Connect!

Review 165 (2024-09-24 - Rating: 5)
I’m sorry if this review is long overdue, but it is so worth mentioning that I received exceptional customer service from Sonia a few weeks ago. She was super friendly and helpful in helping me start the process of getting my mom’s utility services hooked up for the purchase of her new home. Sonia was very informative and knowledgeable about what needed to get done, and I trusted her implicitly. She offered several options of other services available and wasn’t pushy if I decided against them at this time. She even provided me information regarding my own inquiry as a consumer for car insurance—very accommodating. She is an asset to Utility Connect; I look forward to hearing from her again as we get closer to the closing of my mother’s house. Thanks so much, Sonia!!

Review 166 (2024-11-17 - Rating: 5)
Justin was great. Initially I wasn’t in the mood to talk to any telemarketers or cold calling reps, but we eventually were able to shift the conversation to a much more intriguing conversation which lead me to stay on the phone. Great communicated and answers all my questions.

Review 167 (2025-01-11 - Rating: 5)
Kelly at Utility Connect was very helpful, informative and patient with me in assisting me with connecting new utilities and services for my new home. I was out of state at the time that I needed to schedule these services and it was so convenient to get this accomplished in one phone call. Thank you Kelly!

Review 168 (2024-12-09 - Rating: 5)
Anna aka Anna Banana was literally THE best! Very personable and just a charming person to work with!If I could clone Ana and talk to her for all my adulting needs I would! The picture perfect example of what great customer support looks like!Great personality and has my best interest in mind!She made this stressful process a breeze and I am so thankful

Review 169 (2024-12-03 - Rating: 5)
Nixie was incredibly helpful, providing a thorough explanation of the services offered, and was kind and patient during our conversation. I appreciate her assistance and feel more confident in our readiness to move after our conversation. I would gladly recommend Utility Connect to my friends and family.

Review 170 (2024-11-18 - Rating: 5)
My representative was Michael and he was absolutely outstanding! He has an awesome personality and was extremely patient providing me with great information relating to services offered. I was able to get the best deals and saved me a lot of time. I highly recommend 10/10. Thank you again Michael @ Utility Connect.

Review 171 (2025-02-26 - Rating: 5)
Nixie was very helpful with the moving hassle. She was able to guide us with choosing our home security company and she set it all up for us.

Review 172 (2024-08-08 - Rating: 5)
Nixie was very pleasant and knowledgeable in presenting the information that will be essential in preparing our move in experience at our new location. A very confident and helpful voice at a time of need.Roland and Alice Boone

Review 173 (2024-12-09 - Rating: 5)
Nathan who lives in Allen, TX was absolutely wonderful to work with! He was knowledgeable, thorough, and extremely great to work with! I highly recommend this service which made the process of buying a new home great. 10/10 recommendation!!

Review 174 (2024-11-13 - Rating: 5)
I spoke with Anna (Anna Banana) and she was an absolute dream to work with. She helped me get everything set up that we needed for our home, answered all my questions and never pressured me to accept a service I didn’t want or need at this time. She was fantastic and I would choose to work with her over and over again.

Review 175 (2024-12-03 - Rating: 5)
Nixie Ylagan was super nice and helpful. She walked me through all the security system options and helped me find the perfect package I was looking for at a great price. 10/10 experience, highly recommend speaking with her directly.

Review 176 (2024-10-11 - Rating: 5)
I just had a fantastic call with Amalle from Utility Connect and she went above and beyond in helping with answering my questions and was extremely friendly and pleasant. This was the BEST customer service experience I have had in a long time, possibly ever! I cant wait to have more of my clients work with Utility Connect. Great service and great customer service experience!!

Review 177 (2024-12-06 - Rating: 5)
Rachael was awesome. She was helpful, friendly and professional all combined! All of the services were easily set up and seamless, which is a great when you have all of them to do. We cannot recommend Rachael highly enough.

Review 178 (2024-09-27 - Rating: 5)
Utility Connect partnered with a realtors company that was provided to us as a relocation benefit. They made setting up all our utilities and amenities for our new home super easy and stress-free. Very quick response time and adjustment to our specific needs. We are grateful to Matt for his assistance, he is very personable and accommodating! Highly recommend and will be using the services again!

Review 179 (2024-11-22 - Rating: 5)
You are a 5 star company, and you have a 1,000 star employee with Rachel S. Rachel is such a subject matter expert on the services you provide, she answers specific questions before I could ask.👆this alone is a 5star review, however Rachel was also one of the most pleasant, and respectful humans I have ever encountered! I had an extremely stressful day with finalizing closing on our new home, and Rachel was able to lift my spirits with her sunshine attitude, and her expertise in her job lifted the additional heavy weight of getting connected to all the services we needed and wanted to set up our new home.Promote her immediately with a substantial raise! You will get an immediate return on investment with her!

Review 180 (2024-11-26 - Rating: 5)
I cant think of a better realtor. Matt Ghazarian is an awesome dude. Not only did he help us get a house, he cared. He treated me and my husband like this was more than just a sale. As you can imagine, getting a house is beyond stressful and can have its discouraging moments but Matt helped us every step of the way. If you are looking for a new home, Matt is your guy!! He deserves more than 5 stars!!! Its a blessing to be a blessing and Matt was 100% a blessing.Also a quick shout out to Ms. Brenda who helped us with home services. She made everything simple, walked us through the process of what is needed with house. Very personable and funny!! She has made this experience pleasant.Also!!! Thank you to Trang and Quincy the additional help. Nothing you guys do goes unnoticed...thank you!All in all a great team of people. I hope to work with them again!

Review 181 (2024-10-04 - Rating: 5)
Grace was such a blessing. She got me all the information I needed to get my home set-up with all the necessities easily. No searching all over to find the electric company, water/trash provider, or gas company. One email an a few calls later it was all set up. I was also helped to secure my home with security and insurance. All made easy with Graces help and wonderful personality on top of all.

Review 182 (2024-11-15 - Rating: 5)
Matt from EXP Realty was amazing! He made our transition into our new home seamless and very simple. He was very thorough and explained everything very well. Thank you so much for making this transition easy!

Review 183 (2024-12-11 - Rating: 4)
Kelly with Utility Connect was great! She was super nice and helpful! My only complaint was having to reach out to them when they were supposed to contact me. Other than that, it was great!

Review 184 (2025-01-02 - Rating: 5)
Incredibly friendly and personable. Really appreciated the level of care and diligence provided by Adam. He was an absolute pleasure to speak with and thoroughly helped set up my fiancé and Is utilities for our upcoming move to Colorado!

Review 185 (2024-11-14 - Rating: 5)
Alma did a great job laying out all of my options as it relates to the various things that need to be taken care of when moving into a new home. Very valuable service. Great information that makes moving into a new place much easier!Thanks,

Review 186 (2024-12-31 - Rating: 5)
First time home-buyer. Sonia was extremely helpful, explained everything in great detail, and excellent customer service throughout the entire process. Couldnt recommend them enough!

Review 187 (2024-12-19 - Rating: 5)
This is a great service I would recommend for any new homer. Hannah is very friendly and supportive. She had supported me go through all utilitites with detailed information and prompt requests. All her information is very helpful and detailed guidance

Review 188 (2024-10-09 - Rating: 5)
Yancy Hernandez is so amazing! She took care of me like I was family! She took the time to explain everything in detail and answered every question I had about the process. She went above and beyond to help me with activating my utilities in my new home and giving me quotes on utilities I might need in the future. I would definitely work with her again!

Review 189 (2024-10-30 - Rating: 5)
Anna , the customer care service representative was most informative and helpful in assisting me with setting up the services I require for my new home. She was very polite and professional and listened to and answered all the questions I had. Thank you very much Anna!

Review 190 (2025-01-29 - Rating: 5)
Justin your service was excellent. The time you spent with me going over your services and assisting me was beyond my expectations. Your professionalism and knowledge is 10 out of 10. Thank you for your help, very much appreciated.

Review 191 (2025-02-06 - Rating: 5)
Eric came on the phone with a lot of positivity and was very welcoming, she also gave out a lot of information and kept me up to date, helped me browse a lot of options and had me understand which would be best. Overall great customer service.

Review 192 (2025-02-14 - Rating: 5)
Zach was fantastic! I was having some troubles understanding what electric company I was using and how the rates worked. He broke it down for me and made everything very clear. Walked away from the conversation feeling much better about being in good hands. 10/10

Review 193 (2024-12-16 - Rating: 5)
My experience with utility connect was amazing. Dustin and Kelly helped me through every little detail that I needed and made everything moving forward very stress-free. . I really appreciate Dustin and Kelly. They were very well spoken and very knowledgeable. The transition to a new home is stressful enough. Kelly and Dustin made this transition not only stress-free, but very pleasant.

Review 194 (2024-11-01 - Rating: 5)
I want to give a shoutout to Hannah for all of her help! Her assistance and explanations for setting up everything was unmatched and I saved so much time and effort because of Utility Connect. Because I moved from one state to another, she was able to explain how everything works in the new state I am moving to. I will definitely be using Utility Connect even when I need to shop for new rates in my area! Thank you Hannah!

Review 195 (2024-10-31 - Rating: 5)
I mean, WOW. Matt could not have provided a better experience. He was funny, kind, extremely knowledgeable and truly cared about doing the work to ensure I received the best options for my new house. Consider me VERY impressed. Matt made the loose ends (internet, security, insurance, and utilities) of my home buying journey easy peasy, and dare I say even fun?! Such a great service, such a great team, and such a great representative. Even with how busy I am, I looked forward to his calls. Utility Connect (and Matt) truly make moving smooth, painless and ENJOYABLE. 10/10 recommend. Great job!

Review 196 (2024-12-04 - Rating: 5)
I had a great experience with Hannah from Utility Connect. She patiently guided me through the entire process of establishing our new rental home in CA. Setting up all of the new utilities, especially the internet, TV and security have many options available, so it was great to have Hannah along to make sure we had a great start in our new home! I highly recommend Utility Connect!

Review 197 (2024-11-22 - Rating: 5)
Today I had the pleasure of speaking with Yancy at Utility Connect. I was incredibly impressed with Yancy’s professionalism and expertise throughout the entire process of setting up my services for my new home. She was very friendly and answered all of my questions. Thank you so much Yancy! :)