Realtors Ben & Elsa DeLaCruz

Photo of Realtors Ben & Elsa DeLaCruz

Located in Houston,

Address: , , ,

Phone: +1 210-772-1569

Rating: 5

Services

  • Identifies as veteran-owned
  • Language assistance

Categories

  • Real estate agency
  • Service establishment
  • Real estate agent

Photos

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Comments

  • Review 1 (2025-01-02 - Rating: 5)

    I’m a first time homebuyer and they have made my life so easy. They helped me find my dream home in less than two days and I was able to close in less than a month. Both had wonderful communication and were very flexible with my schedule. Always looked out for my best interest and ensured I had everything taken care of. I was able to learn a lot from the seminars at REV Mortgage that helped me understand the VA loan process with a step by step break down of house hunting, home inspections, appraisal processes, and closing documents. I highly recommend to everyone their services as they were extremely helpful with explaining everything to me and knew the right people with reasonable prices. They know the VA loan like the back of their hand and are the best at negotiating the best deals. They are very trustworthy and reliable. Ben and Elsa, thank you so much for helping me through this process and I appreciate all the time and effort that was spent having to deal with my military schedule.

  • Review 2 (2023-12-17 - Rating: 5)

    Only looking for assistance in rentals however, my life benefitted from my experience with Elsa & Ben; their entire family really. Once in a lifetime kind of folks, highly encourage and recommend. Thanks again guys, talk soon.

  • Review 3 (2024-06-30 - Rating: 5)

    Working with Ben and Elsa was such a great experience. They were very knowledgeable and helped us ask the right questions in finding the right home. Such a wonderful experience and would recommend for anyone looking to purchase a home.

  • Review 4 (2024-06-28 - Rating: 5)

    Living out of state and soon moving to Texas. Elsa sent us houses everyday to ensure we knew where we was looking and what we wanted. Recommend certain areas on to to live. She visited every property we wanted to look at. She took time to do a virtual tours. She is very awesome. Will listen to your needs/wants. Highly recommend. Look forward to working with her in the future

  • Review 5 (2024-03-13 - Rating: 5)

    As first-time homebuyers, the journey to purchasing our dream home was daunting, to say the least. That’s where Ben and Elsa came into our lives, not just as realtors but as guiding parental figures throughout the entire process. From the get-go, they inundated us with a wide array of homes to consider, dedicating countless hours to home viewings. Ben, with his keen eye, pointed out subtle issues in potential homes that we, as novices, would have easily overlooked. These insights were invaluable, steering us clear of potential financial pitfalls.Our journey led us to the least expensive home on our list, a gem that captured our hearts. Ben’s expertise shone brightly here, reassuring us about the home’s condition, which was later confirmed by professional inspections. His adept knowledge and foresight in real estate truly set him apart.Elsa’s prowess was equally impressive. The moment we decided on our home, she sprang into action, handling inspections, finances, and paperwork with unmatched efficiency. Her negotiation skills were a boon, securing us an $8K seller credit towards our closing costs and VA loan expenses. Furthermore, Elsa connected us with a fantastic lender, who generously covered a $6K interest rate buy down, easing our monthly payments significantly.Thanks to Ben and Elsa, we closed our deal within 35 days, gaining over $25K in value, not to mention a stunning outside patio set, an above-ground pool, a large sectional, seller paid solar-panels, and the home itself. Remarkably, our mortgage payment fell below our anticipated housing allowance, and we even received money back at closing.For any first-time homebuyer feeling overwhelmed by the process, Ben and Elsa are the beacon of expertise and care you need. Their exceptional service ensured we not only found our dream home but also secured a deal beyond our expectations. Reach out to them; they’ll take excellent care of you, just as they did us.

  • Review 6 (2023-08-24 - Rating: 5)

    Being a first-time home buyer can be stressful to say the least, my wife and I are extremely grateful that we chose Ben and Elsa to help us out with the process. Ben and Elsa created a personalized experience with their process of helping us find a home, they did not treat us like a number and were there with any questions or concerns that we had no matter the time or day. They never made us feel rushed and always put our minds at ease when viewing potential homes. They both brought their knowledge to every home we looked at and helped us familiarize ourselves with things to inspect within the home that we did not even know to look at when viewing potential homes. We appreciate that they never rushed us in the process, they knew that this was a big step and comforted us and assured us to take our time and look at as many homes that we needed to so that we can be happy and comfortable with our selection and assured us they would be there for us every step of the way. What I can really admire about how they help their clients is there overall knowledge and transparency. They showed us what to look at in homes and potential problems or previous signs of work within homes and provided us with step-by-step guidance throughout the entire home purchasing experience, needless to say they alleviated a great amount of stress from this whole process. Owning a home is a very big step and means the world to my family and I because it provides a place to call our own and raise our family there. I personally would recommend their services to everyone I know and anyone just looking for a realtor in general and I am confident that they would be taken care of and be as happy with the process as my wife and I were. I know the whole ordeal of purchasing a home can be stressful, so we wanted to find a realtor that would ease some of that stress for us and never make us feel like a number. We cannot express how thankful we are that we chose Ben and Elsa because they sure delivered with helping us find a home and make it as stress free as possible while providing a comforting home buying journey. Without a doubt they exceeded our expectations and provided a five-star experience.

  • Review 7 (2023-11-08 - Rating: 5)

    The exemplar service and attention to detail that my family and I received was of monumental importance. The purchase of a home is a huge commitment and finding the perfect size, upgrades, location and price came easy to Elsa. Elsa carried us through the entire process seamlessly and made sure to make my children feel part of the process……that’s priceless! Many thanks to Elsa and her team!

  • Review 8 (2024-02-28 - Rating: 5)

    I would like to thank Ben & Elsa for being with me every step of the way through my first home buying journey! I am an active duty service member, and it was great to work with a Veteran like Ben. They are both very knowledgeable and answered all my questions about the home buying process. Their communication was very detailed, and they responded quickly to my text and emails. They helped me find exactly what I was looking for in a home. They also were very persistent in advocating on my behalf, and I was able to get a brand-new roof on the home at no cost! I would highly recommend this amazing team and I look forward to working with them in the future! Again, thank you both so much!

  • Review 9 (2024-08-14 - Rating: 5)

    Elsa and Ben have worked with me for months as I approached my relocation to San Antonio. Once I arrived I was concerned I had made the wrong decision. One breakfast with them set my mind at ease. On my first day of looking with Ben I found my home and am in the process of the purchase. Without there help and friendship i would not have found my new home. I highly recommend them. You will not find a better real estate team.

  • Review 10 (2023-11-04 - Rating: 5)

    Ben and Elsa are a dynamic team that really care for their customers. They helped my family and I through the stages of purchasing a new-build duplex. The property was worth more than we paid for it from day 1. They are definitely the knowledgeable and caring agents for anyone in need in San Antonio.

  • Review 11 (2023-08-22 - Rating: 5)

    Great experience working with Elsa and Ben! They walked us through every step, and took our feedback to help us find the perfect home. I highly recommend Ben and Elsa for your home buying needs!

  • Review 12 (2023-12-22 - Rating: 5)

    I wish there were more stars to give! Elsa and Ben were instrumental in helping us find just the right house, and that was no small feat. We were looking for a six bedroom home with at least two rooms on the bottom floor to accommodate the needs of my 96-year-old aunt and 94-year-old Mother In Law, who are both moving in with us. Elsa and Ben were patient and kind and very diligent as we viewed house after house. They were also quick to answer all our questions and really listened as we explained our specific housing needs. We couldn’t be more pleased and grateful for their expertise and help!

  • Review 13 (2024-03-26 - Rating: 5)

    Assertive, compassionate, available and willing to help. Will not let you settle for less than you deserve. Very punctual, polite, and well spoken. Even interacted with the kiddos as they went on this journey with me. Thank you Elsa. I look forward to working with you in the future once I’m ready to stop renting and purchase.

  • Review 14 (2023-12-12 - Rating: 5)

    Elsa was very professional and prompt! I had no problem communicating with Elsa. It was a very easy process and I felt comfortable with the decision I made. Any questions I had were answered and explained in a way that made me feel no pressure

  • Review 15 (2023-10-23 - Rating: 5)

    Subject: Review - Benjamin and Elsa DeLaCruxI met Benjamin and Elsa DeLaCrux the first time, about 3 years ago. We were looking for a different house. Not because there was something wrong with the one we were living in, or because I did not like our home, but simply because I do not drive. I was therefore looking for a place where I finally could walk to the stores. Thanks to Benjamin and to Elsa we found that place.What can I say about Benjamin and Elsa?They are good. If you choose them as your realtors you can trust me if I am telling you are going to be in very good hands. They both are very reliable, and trustworthy. They are very present, and in our case they were incredibly present - to the point that they were always available when we needed them.They are very hard working individuals. And they are both nice.I am never going to forget one morning … it was on a Sunday, around 10 o’clock. We had scheduled an appointment with Benjamin to go seeing new houses. Benjamin had just taken a Covid shot. He had reacted to it with a high fever and discomfort. - What would you expect from someone who has a fever and feels terrible? To reschedule, right? No. Not Benjamin! Although with a red face due to his high fever, he showed up.Benjamin and Elsa DeLaCrux are clever also if you need their expertise and competence in a renting marked – in other words if you need their help to rent, or rent out a place.So, I hope, in this perhaps a bit non-orthodox review of mine, that I have managed to give an idea of what kind of realtors you are going to deal with if you choose to cooperate with Benjamin and Elsa.All my best,Lina

  • Review 16 (2024-02-20 - Rating: 5)

    I have to say Ben and Elsa dela Cruz have been a great blessing to my family an I . I recommend them anytime . They will help you , guide every step of the way . They are very honest people an even more they make you feel like family

  • Review 17 (2023-11-17 - Rating: 5)

    Mrs Elsa DeLaCruz is truly an OUTSTANDING Real Estate Agent. She provided superior assistance and support to me in locating the exact house that I was searching for!! She was always available to research all possible options, and was always available and ready to show listings that were precisely in my interests! Due to her dedication and expertise, I was able to move-in to the home of my dreams. God bless her!

  • Review 18 (2023-03-14 - Rating: 5)

    If we had to rate Ben and Elsa Delacruz on a scale of 1 to 10, we would have to write in a 20! We started looking for homes in San Antonio and the Houston area almost a year in advance of one of our retirements as we planned our relocation from California to Texas, and Ben and Elsa were thoughtful and helpful partners at every stage of the process. COVID slowed the process of selling our home and during the six months of flying back and forth and missing out on a few homes we really liked, Ben and Elsa never gave up hope on finding our retirement home. We made several trips to San Antonio and Ben and Elsa (who we affectionately call “Belsa”) always had dedicated time for showing us properties over the two or three days of our stay. They even drove us to Corpus Christi (2+ hours south of San Antonio) a couple of times so we could look at homes on the water. After several trips to San Antonio, Houston, Corpus Christi, and a few Zoom & FaceTime home tours, we are now enjoying coastal life in our DREAM HOME in North Padre Island where we experience stunning sunrise and sunset views from our deck over a wide canal!Ben and Elsa helped us figure out the best way to position our offer to give us the absolute best chance of sellers accepting it. We felt like we were working with our best friends rather than real estate agents because there was no doubt they had our best interest in mind. The Ben and Elsa team was extremely committed to finding us a home that met the needs and expectations described to them during our initial phone call. They worked tirelessly to make our dream become a reality and as we sit in our family room looking over the water, a consistent thought is that this is what retirement should look like.They were reliable and super responsive to all our questions or updates within minutes of us reaching out them. As a husband and wife real estate team, they possess a wealth of knowledge and unique creative input and viewpoints. When you choose to work with Ben and Elsa DeLacruz (and we HIGHLY recommend that you do so!), they will contact you quickly and invite you to meet at a time that is convenient for you to discuss what you want, what you like, deal breakers, price ranges, neighborhoods, etc. To guide buyers through the process, they will give their honest opinion and feedback, and they may suggest you check out properties you might not have been considered, but properties that meet your desired criteria.We absolutely loved working with Belsa! They are simply amazing! If you truly want an extremely positive house hunting experience, with all of the “bells and whistles” of top notch customer service, we highly recommend Benjamin & Elsa (“Belsa”) Delacruz as your tireless working agents.Sincerely,Drs. Greg & Rita Sawyer

  • Review 19 (2023-12-17 - Rating: 5)

    An absolute pleasure working with Benjamin! He was very accommodating, and answered all of my many questions… And showed me the home of my dreams! Thank you Benjamin!If you’re looking for a great realtor, who has great knowledge of San Antonio, call Ben!!

  • Review 20 (2023-04-03 - Rating: 5)

    Elsa & Ben Delacruz are the perfect San Antonio Realtor team that will not only serve you with a servant mentality but also offer a smooth transaction with a network of resources at their disposal.

  • Review 21 (2023-12-26 - Rating: 5)

    Benjamin was very responsive and attentive to our needs. He was knowledgeable of the properties he showed us. And was very friendly and accommodating to our needs.

  • Review 22 (2023-10-13 - Rating: 5)

    Elsa helped my husband and I check out some properties in the San Antonio area and she was great! We arent from the area and she was very helpful and knowledgable about the area and the rental process in general.

  • Review 23 (2024-01-03 - Rating: 5)

    Elsa was incredibly helpful and gave me so much insight. Anybody that gets to have her as a realtor would be lucky.

  • Review 24 (2023-12-07 - Rating: 5)

    Excellent communication and a very informative showing experience. Courteous, punctual, and knowledgeable agents who offer a personable encounter. Would surely recommend to family and friends.

  • Review 25 (2023-10-01 - Rating: 5)

    Elsa was super helpful and understanding, can’t wait to continue to work with her in the future

  • Review 26 (2024-06-16 - Rating: 5)

    Ben and Elsa are the best team !! Thank you 🥰

  • Review 27 (2023-04-26 - Rating: 5)

    I’m happy to have had them on my side. It was such a pleasant experience.