Suong Nguyen - Loan Factory

Located in Houston,

Address: , , ,

Phone: +1 346-309-6107

Rating: 5

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Comments

Review 1 (2025-02-14 - Rating: 5)
Suong Nguyen and Tom Le make an excellent team—detailed, helpful, and dedicated. Suong is always available, even outside of working hours, while Tom takes the time to ensure I fully understand the loan requirements. Their guidance made it easy to provide the correct documents for a smooth and hassle-free closing. Thank you team!

Review 2 (2024-12-13 - Rating: 5)
Suong Nguyen and Tom Le were very knowledgeable and they know what they are doing. They kept us updated with our loan process everyday and everytime we needed. Super quick response to our message even at night and their responsibilities are always at the top.They worked hard during thanksgiving 2024 while everyone was chilling and delaying process, Suong and Tom kept pushing all parties and at a result my loan was closed ontime.I appreciate the hardwork of Suong and Tom. Keep it up!

Review 3 (2025-02-04 - Rating: 5)
Suong Nguyen is outstanding- an excellent loan officer and a great person to work with. I would definitely recommend her to friends.

Review 4 (2024-12-02 - Rating: 5)
As a first time home buyer, I just finished closing after a quick 3 weeks process. The team (Suong Nguyen, Tom Le) is very responsive and always been in touch with me throughout the process, which is a big plus, much appreciated. Highly recommend!

Review 5 (2024-08-12 - Rating: 5)
Thank you Suong Nguyen and Tom Le for helping my family apply for a loan very quickly and easily. Simple procedure, very enthusiastic in helping during the loan process as well as answering my questions.

Review 6 (2024-06-28 - Rating: 5)
Suong Nguyen and Tom Le. I would give them 6 stars if I could. My family and I decided to buy a new house after being desperate to be rid of our old neighborhood. They handled our complicated loan process with ease. And they did it quickly even though we were using a Veterans Affairs loan program which are known for being slow. Thank you all again

Review 7 (2024-11-05 - Rating: 5)
Thank you for the outstanding service. Suong and Tom were really fast on the loan process, they went above and beyond there job to help and explained to me how the process work. They supper friendly to talk to. Highly recommend the Loan Factory. They do give out really good rate, and deals, even other loans officer that i talked to said so. So highly recommended reach out when you need to start a loan!!

Review 8 (2024-12-14 - Rating: 5)
This is my second time working with Suong Nguyen and Tom Le, and they made the loan process smooth and stress-free. Both were professional, efficient, and always available to answer my questions. Their teamwork and attention to detail are outstanding. Highly recommend them for anyone looking for a reliable loan team!

Review 9 (2024-10-11 - Rating: 5)
I had an excellent experience with Loan Factory, thanks to Suong Nguyen and Tom Le. They are a highly professional and proactive team, always available to help whenever I had questions or needed assistance. Suong went above and beyond to find me a great rate, especially given the current market situation. I highly recommend Loan Factory for anyone looking for a reliable and supportive mortgage team!

Review 10 (2025-02-04 - Rating: 5)
Thank you Suong Nguyen and Tom Le for helping us throughout the loan application and closing process! The team was always available whenever we needed help and the overall process was very smooth. We were able to close our dream house within our desired time window and we’re very happy with the excellent and professional service provided! Highly recommended for anyone looking to buy a new home!

Review 11 (2024-11-05 - Rating: 5)
Chi Suong Nguyen and Tom Le were incredibly helpful throughout my loan application process. Their knowledge and responsiveness made the experience extremely smooth, as they answered every question I had. Additionally, they were super flexible and able to work with me outside my crazy work hour. Loan Factory definitely provided me with the best rate and exceptional customer service. I cannot recommend them enough!!!—10/10

Review 12 (2024-10-22 - Rating: 5)
I had great experience working with chi Suong and Tom. They were professional, knowledgeable and very responsive throughout the process. I would highly recommend them to others and will gladly work with them again in the future.

Review 13 (2024-12-14 - Rating: 5)
It was a great experience working with Suong Nguyen and Tom Le. I appreciate all of the hard work that they have put in to help me. They had excellent service and were very professional.

Review 14 (2024-10-12 - Rating: 5)
I had an outstanding experience working with Suong Nguyen at Loan Factory. From start to finish, Suong was professional, knowledgeable, and incredibly helpful in guiding me through the loan process. They made sure I understood all the details and were always available to answer my questions. Thanks to their expertise, I was able to secure a loan with great terms, and the entire process was smooth and stress-free. I highly recommend Suong Nguyen and Loan Factory to anyone looking for a reliable and efficient loan service!

Review 15 (2024-11-14 - Rating: 5)
Exceptional service from start to finish. Tom & ms Suong are highly knowledgeable, professional and dedicated. Everything was extremely smooth and easy for me, highly recommended

Review 16 (2024-10-10 - Rating: 5)
This is my first house and I don’t have experience how to get a loan. But Suong and her team member Tom answered all my questions and assisted me throughout the loan process. Thank you guys. Will definitely recommend to my friends and family.

Review 17 (2025-02-03 - Rating: 5)
Excellent service, help me thoroughly thru the whole process for a first time home buyer like me. Very patience, courteous and professional. Very happy 😄.

Review 18 (2024-09-27 - Rating: 5)
If you need a Loan Suong is the only one you should turn to, she if she can’t get it done for you then maybe getting a loan at this time is not best for you. Suong will do everything it take to help you. If she can’t do it no one else can. Thank you Suong.

Review 19 (2024-08-06 - Rating: 5)
We just closed the house with Suong Nguyen and Tom. They are amazing, fast, efficient, and really take their time to walk us thru the jungle of paperwork. We closed 10 days earlier than expected because Suong and Tom worked extra hard to make sure all the inquiries have been taken care of ahead of time. They searched for the best rate on the market and explained every single details regarding to paperwork before we signed. There are much more I can talk about Suong and Tom here. If you are looking for a Loan Officer, Suong will be the best.

Review 20 (2024-10-19 - Rating: 5)
It was a pleasure working with Suong Nguyen and Tom Le. They explained everything clearly and made the process as fast as possible. Also responsive and quick to answer calls. Thanks both very much for all your helps. Highly recommended!

Review 21 (2024-10-14 - Rating: 5)
Suong is great to work with; willing to help and does her best to get houses closing on time. I would recommend her for 200%

Review 22 (2024-05-30 - Rating: 5)
My family had the pleasure to work with team Suong Nguyen and Tom Le on our first house. This is a very professional and proactive team. They guided us on every step and kept us on schedule. The communication was thorough through out the whole process. Super happy with the result.

Review 23 (2024-06-19 - Rating: 5)
Highly professional, knowledgeable and responsive. Always looking out for my best interests. ... It was a pleasure to work with Suong Nguyen and Tom Le. Everything turns easy🏡. Highly recommendation👍

Review 24 (2024-08-26 - Rating: 5)
The loan processing cant be easier. Their knowledge, their skills, and their value made our loan at ease. We closed the loan quickly and were very satisfied to have them as our loan officer. Thank you for all you do.

Review 25 (2024-11-05 - Rating: 5)
Suong did a great job. We definitely work with her again.

Review 26 (2024-07-19 - Rating: 5)
I highly recommend Suong Nguyen- Loan Factory for anyone in need of a reliable and hassle-free loan experience. Their professionalism and dedication to customer satisfaction are truly commendable. I was particularly impressed with how quickly my loan was approved and the funds were disbursed. From start to finish, the process was seamless and efficient. I appreciated Suong Nguyen, Tom Le, and their team helping me through the process.

Review 27 (2024-08-22 - Rating: 5)
Quick and effective communication. Thanks to Suong Nguyen and her team member Tom Nguyen had helped me with the loan as quick as possible, they locked me in with a low interest rate

Review 28 (2024-07-30 - Rating: 5)
Excellent communication! I’ve been closing with Suong a couple of times and she always made it happen. Suong is very active, dedicated and always available for your concern or questions. And the most important thing is Suong helped make all my loans go thru and closed!

Review 29 (2024-04-20 - Rating: 5)
I had a pleasure to work with Suong Nguyen and Tom Le on closing 2 of my houses. Every time, they are easy to work with, and you can always reach out to them if you have any questions. The thing that I love most about this team is they can close on the loan fast!!!

Review 30 (2024-07-02 - Rating: 5)
It was a pleasure to work with Suong Nguyen and Tom Le! Thank you both very much for excellent service & great communication! Very professional, transparent and resourceful! Thank you for guiding me through all the step and making my first home buying experience easy!! Highly recommended this team and will absolutely come back for any future purchases or mortage loan needs! 🌟🌟🌟🌟🌟

Review 31 (2024-06-25 - Rating: 5)
Second deal with this company! Suong Nguyen and Tom Le: They’re reliable. Transparent. Resourceful. And great communication. Will be back for future deals. Thanks guys.

Review 32 (2024-06-07 - Rating: 5)
Thank to chi Suong and Tom who helped me close the house that fast. I was worried that it would be late because it was just about 2 weeks and i have to start at every thing at beginning. Thankfully, everything comes smoothly, in time and they know what they’re doing and you will not get disappointed

Review 33 (2024-06-07 - Rating: 5)
Suong and Tom were very helpful throughout the home buying process. I couldn’t be more happy. Will definitely be using them again in the future.

Review 34 (2024-05-03 - Rating: 5)
Suong Nguyen & Tom Le are fantastic! They picked up the phone! Quick & clear instructions. Very transparent & professional. Highly recommend!

Review 35 (2024-06-26 - Rating: 5)
I want to express my gratitude to Mrs. Suong and Tom for their hard work in completing everything quickly and accurately. They possess deep knowledge and professionalism, and I highly recommend them!

Review 36 (2024-04-10 - Rating: 5)
Working with the team for a month during my refinance process, I was extremely satisfied with the professional services and friendly supporting from Ms Suong Le and Mr Tom Nguyen. They always give me a good explanation with the best suggestion to help my process closing fluently. Many thanks Suong & Tom. If you need the good services. They are the best!

Review 37 (2024-08-01 - Rating: 5)
Very fast and precise closing! This is the first time I do closing with Suong and Tom and it is fantastic! Quick responses and excellent communication! Highly recommended!

Review 38 (2024-01-09 - Rating: 5)
Suong and her assistant Tom were great to work with! The communication throughout the entire loan closing process was nothing short of amazing and we were able to close on time. The rate was also competitive. Other than providing and signing documents, everything else was handled by them and my realtor. I would highly recommend them to anyone looking to buy a new home.

Review 39 (2024-04-19 - Rating: 5)
This is not my 1st time working with Suong Nguyen and Tom Le. They have strong work ethic and dedicates an incredible amount of energy to their clients. I hold their skills and expertises in the highest regard. Highly recommended.

Review 40 (2024-08-19 - Rating: 5)
We got the loan approval faster than we expected. Suong and Tom are very friendly, helpful.

Review 41 (2024-04-26 - Rating: 5)
I’m happy with the service. Suong Nguyen and Tom Le are very supportive, they helped me go through the loan process quickly and successfully. I closed my home today.

Review 42 (2024-03-12 - Rating: 5)
Extremely happy with how professional and helpful their team was. Suong and Tom did a fantastic job. Any questions I had were quickly resolved and answered by them.

Review 43 (2024-01-15 - Rating: 5)
I had the pleasure of working with Suong Nguyen and her assistant Tom Le from Loan Factory couple months ago on securing a home loan, and I must say it was an great experience from start to finish.In the middle of the loan process, I thought I should not have been qualified for the special loan program offered at that point; however, Chị Sương and her team tried their best to help me out. They demonstrated a high level of professionalism and expertise throughout the entire process. From our initial consultation to the closing of the loan, they were consistently proactive, communicative, and dedicated to ensuring a smooth and efficient process to their clients.Overall, my experience with chị Suong Nguyen and Tom Le was outstanding, and I would highly recommend them to anyone in need of a reliable and knowledgeable loan officer.

Review 44 (2024-04-05 - Rating: 5)
Suong and Tom helped us throughout the loan process and answered our concerns in timely manner so we were able to close on time. Highly recommend their service!

Review 45 (2024-01-09 - Rating: 5)
Suong Nguyen is a very nice and patient. She and her team work Tom Le leaded me every steps so I can close the docs faster than I expected.

Review 46 (2024-01-11 - Rating: 5)
Suong and her assistant Tom Le are great to work with. She explained the whole process, break down of each line and the turn around time for all the final documents is quick. Thank you!

Review 47 (2024-09-05 - Rating: 5)
Highly recommend Suong Nguyen and Tom Le. Great job, great service and very patient to customer.

Review 48 (2024-10-29 - Rating: 5)
Suong Nguyen and Tom Le very profitable. Good service. Thanks

Review 49 (2024-04-19 - Rating: 5)
Suong Nguyen, Tom Le and her teams have worked with me more than 2 months for my loan. Im very appreciate your help and you will my first call for any loan I need in a future. Thank you so much ❤️❤️❤️

Review 50 (2024-01-22 - Rating: 5)
Suong, Tom, and their team were extremely helpful and very timely in all of their correspondence. They went above and beyond and were always very accessible when I had any questions and concerns. Highly recommend this team!

Review 51 (2024-04-12 - Rating: 5)
Suong Nguyen and Tom Le done excellent works to help our loans closing on time. Highly recommended.

Review 52 (2024-10-23 - Rating: 5)
Suong nguyen and Tom le service very fast and easy understanding. I have been close 3 loans with them and really like their service.good choice

Review 53 (2024-01-12 - Rating: 5)
Suong Nguyễn and Tom Lê did amazing work for us. They were able to answer any questions we had throughout the process. They were always patient and took the time to explain each step along the way. They were quick to respond and update paperwork which helped us make a quick process on our dream home. Thank you both

Review 54 (2024-05-01 - Rating: 5)
Sương Nguyen and Tom Le are the best Loan Officers. They make our buying process a breeze. Thank you for your hard work.

Review 55 (2024-05-31 - Rating: 5)
Thank you Suong Nguyen, and Tom Le for helping us buy our dream house. Excellent service!!! Recommend to anyone who is looking for a home loan.

Review 56 (2024-06-19 - Rating: 5)
Thank you Suong Nguyen and Tom Le for the help. Suong and Tom were making sure that everything done properly and efficiently. Really smooth experience.

Review 57 (2024-12-03 - Rating: 5)
Suong and Tom they do very good job .

Review 58 (2024-04-15 - Rating: 5)
I worked with Suong and Tom, they were both highly professional and responsive. They assisted me with any question I had. Great experience overall.

Review 59 (2024-01-11 - Rating: 5)
Excellent service from Ms. Suong and her assistant, Tom. The team is indeed knowledgeable and helpful. They went extra miles to help me get the best rate. Highly recommend!!

Review 60 (2024-06-14 - Rating: 5)
I was thoroughly impressed with the professionalism and responsiveness of Suong Nguyen and Tom Le. They promptly addressed and resolved all my questions

Review 61 (2024-05-30 - Rating: 5)
Thank you for helping our family during the past time, you worked very conscientiously and quickly. Once again thank you Suong Nguyen and Tom Le

Review 62 (2024-10-29 - Rating: 5)
Thank u Suong n Tom. You’re so awesome and helpful.

Review 63 (2024-04-06 - Rating: 5)
Suong and her team did a great job with my loan. They were efficient and responsive.

Review 64 (2024-07-13 - Rating: 5)
Suong Nguyen & Tom Le are excellent finance advisors. Highly recommended

Review 65 (2024-01-12 - Rating: 5)
Chi Suong Nguyen and Tom Le did excellent job.They were always patient and answered all the questions I wanted to know. Thank you!

Review 66 (2024-10-12 - Rating: 5)
Thanks you team suong nguyenVery good

Review 67 (2024-01-15 - Rating: 5)
Suong Nguyen and Tom Le walked me through a very difficult process to find me a best load as a first home buyer.

Review 68 (2024-04-26 - Rating: 5)
Suong Nguyen and Tom Le are great to work with.

Review 69 (2024-12-19 - Rating: 5)
Very good service!!

Review 70 (2024-10-21 - Rating: 5)
Very good service

Review 71 (2024-04-14 - Rating: 5)
Loan Factory excellent Working for us

Review 72 (2024-06-13 - Rating: 5)
Super responsive and quick

Review 73 (2024-06-20 - Rating: 5)
Very good and professional

Review 74 (2024-10-16 - Rating: 5)
Ms. Suongs team works very professionally and enthusiastically. I actually found my case to be very complicated but Ms. Suong was still able to solve it quickly. Thank you Ms. Suong for helping me solve the difficult case to buy a satisfactory house 🥰 I hope to have the opportunity to cooperate with you again in the future 😋

Review 75 (2025-02-20 - Rating: 5)
Thank you Ms. Suong and Tom. Your team works very conscientiously, clearly and in great detail. especially to solve it quickly so I can buy a house. Hope your team will have more customers.

Review 76 (2024-09-12 - Rating: 5)
Thank you Suong and Tom for enthusiastically helping me in the past. I wish you both good health and more and more customers 💝

Review 77 (2025-01-11 - Rating: 5)
Suongs team works professionally and quickly. Next time I will also choose Suongs team; Will introduce more people to Suongs team ☺️

Review 78 (2024-12-13 - Rating: 5)
This is the first time buying a house so my husband and I dont know anything. But luckily, Ms. Suong and Tom Le enthusiastically helped me whenever needed. My husband and I thank you very much ❤️ If I could, I would give you 10 stars.

Review 79 (2024-10-18 - Rating: 5)
Extremely attentive and dedicated service. Very pleased to use Loan Factorys services and have the full support of the Suong Nguyen and Tom Le team. Thank you very much

Review 80 (2024-07-24 - Rating: 5)
His family thanks Suong for her enthusiastic and dedicated support and advice recently. Today, July 24, 2024, the family has chosen their first satisfactory house in the US with significant contributions from Suong and the company. He and his family wish Suong and the company to continuously develop and grow, so that they can help and support other families on the journey to building a home like yours.

Review 81 (2024-10-10 - Rating: 5)
She thanks Suong Nguyen and Tom Le for helping her apply for a bank loan to buy a house. I hope you two will have many customers.

Review 82 (2024-09-27 - Rating: 5)
Thank you very much Suong and Tom for working very quickly and professionally. 10 stars from us for you all. Thanks so much!!!

Review 83 (2024-10-14 - Rating: 5)
Thank you! Ms. Thuong and Tom completed my loan application quickly and smoothly.

Review 84 (2024-05-31 - Rating: 5)
I really like the way Suong Nguyen and Tom Le work, fast, neat and professional. The big plus is that I can call Suong at any time (including 11pm.🙂👍). Highly recommend everyone!👍👍👍

Review 85 (2024-06-07 - Rating: 5)
Highly recommend Suong Nguyen and Tom Le for home loan work. Thank you very much for the dedication and enthusiasm of Ms. Thuong and Tom for helping my family get a house so quickly. The team is very dedicated and always tries their best to help you anytime. If I have the opportunity to buy a new house, I will still choose Ms. Thuong Nguyens group to accompany me, I really trust it.

Review 86 (2024-10-22 - Rating: 5)
Ms. Suong is very dedicated and enthusiastic, Best Loan officer ever.

Review 87 (2024-01-16 - Rating: 5)
I had the opportunity to cooperate with Loanfactory and meet Suong Nguyen and Tom Le. Professional working team, ready to answer all your questions. Feel very secure and comfortable with their advice. I will definitely continue to work if I have the opportunity.You can contact us to try, get advice and feel. Make sure not to waste your time.Thank you Suong Nguyen and Tom Le for helping me