Springer Long Team - CMG Home Loans- Helene Springer and Michelle Long

Located in Houston, Texas

Address: 5646 Milton St #895, Dallas, TX 75206, United States

Phone: +1 817-697-4390

Rating: 5

Services

Identifies as women-owned
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space

Latest AC Repair Services in Houston

Comments

Review 1 (2023-07-10 - Rating: 5)
A Remarkable Journey with Helen and the Academy Mortgage Team!I am delighted to share my exceptional experience with Helen and her incredible team at Academy Mortgage during the process of obtaining my first mortgage loan. Helen and her team exceeded my expectations with their unwavering dedication, extensive knowledge, and outstanding customer service. Helen, as our mortgage specialist, was an absolute pleasure to work with. She possesses a wealth of experience and expertise in the industry, and her guidance was invaluable throughout the entire journey. She patiently answered all our questions, provided clear explanations, and offered personalized advice that catered to our unique circumstances. Helens professionalism and attention to detail instilled a great deal of confidence in us, making the entire process smooth and stress-free. What truly sets Helen and her team apart is their commitment to going above and beyond for their clients. They took the time to thoroughly assess our financial situation and understand our goals, ensuring that we were presented with the best mortgage options available. Their genuine care for our well-being was evident, and they worked tirelessly to secure a loan that perfectly aligned with our needs. Throughout the process, communication was seamless and transparent. Helen and her team kept us informed at every stage, providing regular updates and promptly addressing any concerns that arose. Their accessibility and responsiveness were remarkable, leaving no room for uncertainty or confusion. We felt supported and well-informed throughout the entire journey, which was immensely reassuring. The level of professionalism displayed by the Academy Mortgage team was truly impressive. Their efficiency, organization, and attention to detail were exceptional. They ensured that all necessary paperwork and documentation were handled promptly and accurately, streamlining the process and saving us valuable time. It was evident that they take great pride in their work and prioritize the satisfaction of their clients. Thanks to Helen and the Academy Mortgage team, we are now proud homeowners, and we couldnt be happier with the experience we had. Their unwavering commitment to providing exceptional service and their dedication to helping clients achieve their homeownership dreams are truly commendable. We wholeheartedly recommend Helen and Academy Mortgage to anyone seeking a mortgage loan, knowing that they will receive the same exceptional service that we did. In conclusion, we extend our heartfelt gratitude to Helen and her team for their professionalism, expertise, and genuine care. They turned what could have been an overwhelming process into a remarkable journey, and we are forever grateful. Should we require any future mortgage needs, we will undoubtedly turn to Helen and Academy Mortgage with complete confidence. Thank you, Helen, and the entire Academy Mortgage team, for your exceptional service and for making our dreams a reality!Regards, Brenda and Fernando

Review 2 (2023-01-31 - Rating: 5)
Helene was amazing!! She came highly recommended from my realtor and I made the switch when I noticed my original lender was dragging their feet. She made a miracle happen for me with a 2-week close DURING the Christmas season with a closing the day prior to the new year. Knowledgeable, welcoming, professional—felt like family. 10 out of 10!

Review 3 (2021-10-23 - Rating: 5)
Helene was very informative and treated us like family! She is very knowledgeable in her profession and we loved our experience with her! If anyone is a first time buyer like us use Helene Springer!!!! She is amazing and work very hard for you to get you want you want! Best of all she listens and is honest! We love you Helene and are so happy we got to go through this experience with one of the best!!!! Thank you for all you do! ♥️

Review 4 (2022-01-12 - Rating: 5)
Helene is the most knowledgeable person I have had the pleasure of doing business with. She was 100% in our corner the entire way and stopped at nothing to make sure we got the best rates. She even set us up for success in the long-run! She explained the process and answered our questions in ways that we easily understood. I am so grateful to have found Helene; she made us feel like family! Incredible!

Review 5 (2020-11-02 - Rating: 5)
The moment my husband and I spoke with Michelle I knew she was the one! She was pleasant, eager to help, patient and kept us informed EVERY step of the way. Being that we were first time homebuyers, we needed someone like her. I’ve heard stories where individuals will get to the underwriting process and end up not getting approved. I express that to Michelle and she reassured me that everything was fine and that her team gets everything on the front end, so when the file makes it to underwriting it’s a smooth process. She was right! There was no stress at all! I HIGHLY recommend her and will definitely work with Michelle and her team when we decide to purchase another home.

Review 6 (2020-12-24 - Rating: 5)
As a Realtor I work along side a lot of people including loan officers, and Michelle is hands down the best loan officer I have had the pleasure of doing business with. She treats my clients the way I would, with the best Communication, walking home owners through the process and answering hard questions. Whether your a first time home buyer or a veteran in purchasing homes you wont be disappointed with the level of care she gives her clients!

Review 7 (2022-03-17 - Rating: 5)
First time homebuyer, Helene was amazing and walked me and my fiancé through everything and was able to give us so many options to be able to build a home together. While we decided to hold off on buying this year, we will be returning to her when we are ready. 5 stars for patience and giving us her full and so very helpful attention. She will help you build a home.

Review 8 (2018-09-01 - Rating: 5)
Michelle was amazing to work with, very helpful and thorough from the beginning to the end of my loan process! She explained everything step by step and helped me understand the mortgage process.She also connected me with a credit repair company that helped raise my credit score so I could get a better interest rate on my mortgage loan.Overall, Id highly recommend the Springer Long Team for your mortgage needs as they go above and beyond for their clients!

Review 9 (2018-12-05 - Rating: 5)
Helena and Michelle are a great team and always professional. They are knowledgeable and provide excellent service. As an agent, I appreciate that they communicated with me throughout the transaction and even show up at closing! They always follow through and provide answers. They seek the best loan for clients. I would highly recommend The Springer Long Team!

Review 10 (2019-07-15 - Rating: 5)
Michelle and heather were fantastic! Michelle was so patient with me, I had a lot of questions and as a first tone home buyer she walked me through every step and discussed every option we had until were found the perfect loan. she was fast, on top of the whole process and made a fast closing easy

Review 11 (2021-01-01 - Rating: 5)
This team is the reason my husband and I were able to be in our new home for Christmas. They worked diligently through unexpected complications that no one had experienced before like bosses, and Michelle Long was a blessing from beginning to end. We will definitely be asking them for help again the next time we decide to move.

Review 12 (2019-10-11 - Rating: 5)
Michelle and her team were fantastic! Michelle was so patient, she walked us through every step and discussed every option. She was nice and professional on top of the whole process and made a easy closing. We are so grateful to find her to help us through this process. Thank you!!

Review 13 (2018-12-28 - Rating: 5)
I am not sure when We decided to seriously buy a house, I don’t know how we got here but I do know one thing Michelle and her team the made the process easy and stress free for my fiancé and me. I was warned that buying a home will be stressful and exhausting, however while it wasn’t without a little stress, it was not as stressful as everyone warned. I owe this to our wonder loan officer Michelle and her team. If I can offer one piece of advise it would be to use this team for your Morgatge needs (especially first time home buyers) and listen to the instructions given and provide the documents in a timely manner as they are requested. This is our first home and this team found the best option to save us money and help protect our investment. Michelle was genuinely honest and sincere when it came to each and every step. I only hope we were as good of buyers as Michelle was in facilitating our loan. Thank you Michelle!!!!!!!!!

Review 14 (2021-01-04 - Rating: 5)
Michelle and her team are on the ball!! From our first phone call with her up until we closed everything went very smooth. Anytime we texted her with any questions along the way her response was always quick and informative. I would definitely recommend Michelle and her team...absolutely!!

Review 15 (2019-06-06 - Rating: 5)
Michelle Long and Helene Springer are very friendly and were great to work with. They are really for the buyer. They applied for me a grant to help with closing cost which I got. There assistant Erin was so helpful and friendly as well and kept me well informed.

Review 16 (2018-11-02 - Rating: 5)
The Springer Long team is spectacular! As a Realtor the quick communication and tireless work for clients that they provide is a must have for a successful, worry free closing. I trust my clients with them because I know that they will work hard to put the clients in the best program (which they have many including down payment assistance) for their needs. You cannnot go wrong with this mother daughter team!

Review 17 (2021-07-30 - Rating: 5)
Michelle Long has helped me with both my original loan and refinance for my house. She is extremely helpful and even let me run her in circles asking question after question making sure I fully understand everything. I cannot recommend her enough! Amazing service and team.

Review 18 (2022-05-10 - Rating: 5)
I had such a great experience with Helene and her team. She is creative and knowledgeable. The support staff is efficient and professional. So grateful for all their hard work.

Review 19 (2020-12-09 - Rating: 5)
Michelle was so kind and patient. She helped us with all of our questions and made the loan process seamless. We’re so thankful to have her in our corner during this process. 10/10 would recommend.

Review 20 (2023-06-13 - Rating: 5)
Helene and Sarah did outstanding job in getting my home loan together in such short time. Highly recommend Academy Mortgage

Review 21 (2021-12-27 - Rating: 5)
Helene and her team were fabulous. Very responsive and explained everything every step of the way. This is my third time using them and I would definitely use them again.

Review 22 (2019-10-08 - Rating: 5)
BEST LENDER IN TEXAS. PERIOD.Be prepared to let Helene get it done-and get it done CORRECTLY.Guild team know what they are doing-This is a no brainer folks.We are (repeat) happy customers.

Review 23 (2020-12-12 - Rating: 5)
Springer Long Team-Academy Mortgage were a delight to work with. They are above board in all of their transactions and process. They bring the customer along communicating clearly all the details involved in buying a house.

Review 24 (2020-06-22 - Rating: 5)
Helene is extremely detail-oriented and an amazing advocate for her clients - she was easy to work with, knows the business inside and out and stands out as a professional lender rep for YOU! Thank you!

Review 25 (2020-10-04 - Rating: 5)
This was truly a stressful process but at the end when you get that call with CONGRATULATIONS everything cleared and do you think you can make it in 10mins to get your keys before the office closes. I made it in less than 7mins....best feeling ever. Thank you guys again

Review 26 (2018-08-09 - Rating: 5)
Ive been doing business with these ladies for a long time now and they are the best! They know their stuff and are super friendly.

Review 27 (2022-06-27 - Rating: 5)
Excellent lender and team! Had a great experience and looking forward to working with them again!

Review 28 (2020-11-29 - Rating: 5)
When making the decision to purchase a home, there is nobody more caring and attentive to help along the process then Academy Mortgage!