PrimeLending, A PlainsCapital Company Corporate Office

Located in Houston, Texas

Address: 18111 Preston Rd #900, Dallas, TX 75252, United States

Phone: +1 800-317-7463

Rating: 4.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
LGBTQ+ friendly
Transgender safe space

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-08 - Rating: 5)
Robin Smith and her team at PrimeLending provided absolutely exceptional service. I could not recommend them highly enough. Robin took the time to explain every line item of charges for the mortgage agreement and was available and responsive every time we needed her. She kept us on track and made sure that we were able to close on time. If you are looking for a professional and caring team that backs you up every step of the way, this is the place to go!

Review 2 (2024-04-15 - Rating: 5)
I highly recommend Julie Howell and her team at Primelending. They were fantastic to work with the purchase of my new home. I had ongoing issues with the sale of my other property and could have lost my new place if it had not been for quality and timeliness of Julie and her team.

Review 3 (2022-07-22 - Rating: 5)
PrimeLending is 100% the lender to go with. They explained every step to me, very much a personal touch included with their service. They closed my new home in under 3 weeks. Everything went so smoothly. Bill Hoyt, the loan officer, was hands down one of the best client service providers I have EVER worked with. I would strongly recommend them to assist you in your financing needs when purchasing properties. On our closing date, it took no longer than 2hrs to fund after signing our closing papers. Absolute perfection in their services!

Review 4 (2021-04-30 - Rating: 5)
PrimeLending was amazing at helping my husband and I during our first time buying a home. They were very professional and were available at anytime to answer any/all of our questions. I love that they made our first time buying a home a smooth and easy process. I definitely would recommend contacting them if you need any assistance. Christina and Joel were amazing as well! They were very informative and quick with their work.

Review 5 (2022-02-24 - Rating: 5)
We want to thank Ron, Marcus and their team at Primelending for being so great at what they do! Everything went smoothly with the entire process. We were able to close on our new home within 2 weeks because of them,and we for sure wouldn’t have been able to close on a home like this without their help and expertise! We will recommend this team and company to anybody who is looking for a loan!

Review 6 (2023-03-10 - Rating: 5)
Could not recommend this company enough! After going to 6 different lenders we ended up at PrimeLending and with there help we got the best rate we even imagined. Yancey and Ewa were truly an amazing team to work with. We learned more from them in a day than all the other lenders ever taught us. It was because of what they showed us that we were able to get the home of our dreams. They found the best products that worked for us and saved us hundreds on our monthly payment. We now teach everyone the tips and tricks they showed us. We will always be truly greatful!!

Review 7 (2020-09-11 - Rating: 5)
Our experience with Prime Lending was great, the first time, the second, and now the third — a re-fi. Service was professional and helpful, even when we got the runaround from our (former) secondary bank.(Avoid TCF Bank!) Our primary contact, Kirk, was patient to a fault. Even our attorney who completed the closing with us remarked how Kirk was so good to work with. Documents were provided quickly and could be processed digitally with no problem at all.We highly recommend!

Review 8 (2021-12-21 - Rating: 5)
I am here because Ron with PrimeLending make a awesome work for us, they was super professional and better them that Ron was a real person with a lot affect.Ron make everything possible with our refinance/buying house for our family.Our case was very weird and any another lender dont want to help us, but Ron make everything different, they was super friendly and also where not was way, they make the way to continue with the process and close this Deal.If you need a loan officer this is the right person, Hi try EVERYTHING to make this dream come true.Thanks Ron and thanks to your Crew, we are very blessed with you in our way.

Review 9 (2022-12-13 - Rating: 5)
Bill did a great job, with all others. I’ve know Bill Hoyt for over 15 years personally, and I was super impressed by his professional manner and extreme attention to detail. From the outset, Bill gained my confidence and I could trust him to walk me though it.Thanks Sam etheridge

Review 10 (2020-12-15 - Rating: 5)
My loan officer Ron was great and walked me through this process step by step. He and Marcus were absolutely attentive and on point with answering my questions and addressing my concerns and fears. I had the opportunity to go with a well known Bank but after speaking to Ron, I knew he had MY best interest at heart. I cant Thank these guys enough. I will tell my friends, family and colleagues to use Prime Lending. Awesome people!

Review 11 (2019-06-10 - Rating: 5)
Im near the finish line of purchasing my first home and was connected with Bill Hoyt via my realtor, Mandy Mahoney. From the start, Bill was informative, patient, and responded extremely fast. I cant recall a single day or time through our 2.5 month process that he didnt answer my call/text or failed to return a missed call. If he missed my call, hed follow up via call or text within the hour. At times, I felt like his only customer (which I know I wasnt). Bill has an extensive amount of experience. Some of which he passed onto me by answering my thousands of questions in detail and with patience. If I asked him to explain a cost sheet, hed go through each line item to ensure I fully understood what each charge entailed. When I finally found my home, he quickly took action to ensure that my offer was competitive and that wed make the closing date. In fact, he was so efficient, that about two weeks after submitting my offer, the seller asked if I wanted to close even earlier than the 3.5 week closing period we initially agreed upon. I have been extremely happy with Bills proactive service and would highly recommend him.

Review 12 (2023-06-03 - Rating: 5)
Working with Prime lending was like having someone always in your corner. Our home buying process was a long one at over a year and they were with us every step. Yancey Langley was awesome!

Review 13 (2020-08-22 - Rating: 5)
My husband and I were first time home buyers and we love working with Prime Lending. All the staff where super helpful and had lots of patience with us and our questions. They made everything super easy and stress free. Definitely will recommend to my fellow friends and family! Thank you once again!!

Review 14 (2021-02-03 - Rating: 5)
Christina Luna was great to work with. She got our refinance put together quicker than expected. She was easy to get ahold of whenever I had any questions. I would definitely work with Christina again if I ever do another refinance.

Review 15 (2021-07-22 - Rating: 5)
Worked with Bill Hoyt, who was very professional, courteous, and patient throughout the entire process. As a first time home buyer the entire process can seem incredibly daunting, and I appreciate all of Bill’s help walking me through the process starting with applying for a loan, and taking me all the way through closing. Can’t recommend him enough!

Review 16 (2023-02-17 - Rating: 5)
Bill Hoyt was absolutely invaluable through the entire process of buying our 1st home. Whether it was breaking down the legalese into plain English or hopping onto a FaceTime with us to walk us through things during non-traditional times (like 7:30PM on a Thursday), I’m not sure we could’ve gotten through it without him. If I could give a hundred stars I would.

Review 17 (2019-10-13 - Rating: 5)
It’s hard to imagine a more helpful mortgage officer than Bill Hoyt. Our finance situation with buying a house and refinancing our residence into an investment property was complicated. Bill was able to present multiple options and guide us through the entire process explaining every step necessary. Whenever we had any issues, he was always ready with a possible solution. Most brokers wouldn’t work as hard to get a deal done. Bill got us over the finish line.

Review 18 (2019-12-21 - Rating: 5)
As first time home buyers, the entire process was new to us and seemed daunting at first, but our contacts, Ron Watterson and Marcus Martins were there for us every step of the way and made the lending process as seamless as possible. They are always readily available for questions and keep you well informed at each stage. Would highly recommend these guys if you are needing a mortgage lender!

Review 19 (2020-09-04 - Rating: 5)
Christina Luna and her Team at PrimeLending, where Completely Awesome ALWAYS kept me in the Loop if everything that was going on with my transaction, Very Helpful with all the questions I Had, HIGHLY RECOMMEND Christina Luna and Her Team at PrimeLending.

Review 20 (2019-11-14 - Rating: 5)
As Always, working with Ron, Marcus, and Ewa is always a pleasure. We had a few small issues and the team corrected them timely and effectively. That’s the true sign of a great partner. Would definitely recommend using Primelending for anyone’s mortgage needs.Clif Thomas

Review 21 (2019-07-10 - Rating: 5)
PrimeLending was beyond this first-time homebuyers dream for a mortgage company. Ron Waterson and his team answered all of my questions for me and helped walked me through this process. I sat down with them before I even started looking and went through financials and affordability, talked to them about long-term options and financing. When I found my house, Ron and his team were ready and guided me through each of the next steps. From the first time I talked to Ron, I knew that he had my best interest in mind and I will forever be grateful to him and PrimeLending for all of their help.

Review 22 (2020-07-29 - Rating: 5)
Had the best experience ever with my Prime Lending agent Christina Luna and her team. Everything went smoothly and she was so welcoming and very diligent in all she did to help us.

Review 23 (2019-11-07 - Rating: 5)
Christina Luna was great, very helpful, kind, and knowledgeable. She made loan process easy. Thank you so much for helping me get into my first new home.

Review 24 (2020-06-24 - Rating: 5)
Pat Nagler and Kirk Griffin were so helpful throughout our mortgage process. They were thorough and organized and we couldn’t have done it without them!!

Review 25 (2021-04-30 - Rating: 5)
Amazingly fast and efficient. Everyone involved was terrific, nice, and knowledgeable. I wish I had known Bill 20 years ago so I could have given him all of my loans!

Review 26 (2020-02-28 - Rating: 5)
Our Loan Officer, Bill Hoyt, was with us every step of the way carefully explaining the loan process and helping us make the best decisions. His care and patience made the process much less stressful.

Review 27 (2020-06-26 - Rating: 5)
The people always make any organization. We got efficient help and great communication on our refi. Kudos to Ron Watterson and the rest of his Pros at Prime!

Review 28 (2020-06-19 - Rating: 5)
This is the second time that we dealt with Christina Luna at PrimeLending. She is simply amazing!I would highly recommend her and her team to take care of your mortgage needs.

Review 29 (2021-01-16 - Rating: 5)
I enjoyed working with this team. They were very helpful from the beginning. They kept me informed and worked very hard to meet my needs. I am very satisfied with the services rendered to me.

Review 30 (2020-11-26 - Rating: 5)
Pat Nagler and her team in Dallas made our home buying experience so smooth and transparent. Thank you Pat, Kirk, and Ewa for everything!

Review 31 (2021-01-29 - Rating: 5)
It was a good experience working with them, they were very helpful and explained everything to you very well. They were very understandable and very thorough. They were very nice and easy to work with them.

Review 32 (2022-01-19 - Rating: 5)
Pat and her team are AWESOME!!!! My 3rd mortgage with her. She goes above and beyond. Would highly recommend !!!

Review 33 (2020-07-22 - Rating: 5)
Primelending helped me with the purchase of my and my refinance. They are very thorough and detailed. Not to mention they are the nicest people!

Review 34 (2021-02-02 - Rating: 5)
Great people to work with. Christina Luna is a gem. They listened to me, offered constructive suggestions, and provided exactly what I needed.

Review 35 (2021-06-14 - Rating: 5)
Everyone at PrimeLending were super nice and helpful. The refinance process took a while, but they kept things on track!

Review 36 (2020-06-23 - Rating: 5)
Very professional! Christina and Joel brought everything together and we closed very quickly. I would highly recommend them!

Review 37 (2020-11-25 - Rating: 5)
Super Professional and quick refinance. I was also given the option to sign papers curbside. Fantastic experience. I highly recommend.

Review 38 (2020-11-26 - Rating: 5)
After several unsuccessful attempts to obtain approval directly with the bank, Christina and all the Prime Lending staff made our dream come true. Thank you very much !!

Review 39 (2021-02-26 - Rating: 5)
Very fast and efficient! They made the process easy. Answered all my questions. I recommend to everyone to use them.

Review 40 (2020-08-12 - Rating: 5)
We are so grateful for Prime Lending. They made financing our first home so easy.

Review 41 (2021-12-03 - Rating: 5)
Excellent service from seasoned professionals I have trusted for multiple home purchases and refinances.

Review 42 (2020-08-10 - Rating: 5)
They’re very knowledgeable!!! The process was so smooth! Love them!!!

Review 43 (2020-11-20 - Rating: 5)
Fast close and listened to our needs. Got us what we needed. Highly recommend...

Review 44 (2020-04-29 - Rating: 5)
Im so happy and grateful for making my dream come true in a short amount of time. Thank you so much for your help

Review 45 (2021-06-25 - Rating: 5)
Our experience was perfect even with COVID, what more can I say?!

Review 46 (2020-08-07 - Rating: 5)
Outstanding service getting our loan closed on short notice. Will use them again in the future.

Review 47 (2021-07-19 - Rating: 5)
Pat Nagler made the process so easy and seamless! Thank you!

Review 48 (2021-09-17 - Rating: 5)
Love working with prime leading !! Christina is awesome 🙌🏾

Review 49 (2021-07-06 - Rating: 5)
Very professional and caring to customers questions. Always willing to explain, in detail, answers.

Review 50 (2021-12-03 - Rating: 5)
Great company to work with! Super helpful and responsive.

Review 51 (2020-07-28 - Rating: 5)
Awesome overall experience getting a mortgage through the turbulent mortgage ecosystem

Review 52 (2023-02-21 - Rating: 5)
John, Jessica, and Rebecca were awesome! They made my first home purchase way less stressful than I thought it would be and always answered my questions quickly. Great people!

Review 53 (2019-11-19 - Rating: 5)
Jim P. is absolutely the most incredible person to work with

Review 54 (2020-01-25 - Rating: 5)
My advisor was very knowledgeable and detail oriented.

Review 55 (2020-06-22 - Rating: 5)
Christina Luna Is always a great LO

Review 56 (2023-02-21 - Rating: 5)
Oscar Millan Exellent loan officer

Review 57 (2021-06-28 - Rating: 5)
Excellent service

Review 58 (2021-04-07 - Rating: 5)
We are very happy and satisfied with the primelending work. God bless you. And I will recommend them to people I know. Excellent work and team.