Navy Federal Credit Union in Houston

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Cash advance

Photos

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Comments

Review 1 (2024-10-01 - Rating: 5)
I love this bank. I never have any issues. The tellers are always polite, professional, and informative. I came in because I lost my wallet and had money orders that were filled out to a company that wouldn’t take them.. Shaniya helped me get a new debit card and deposit the money orders that were giving me a pain in my butt. So much stress is relieved and I thought I would be turned around due to annoying “policies”. But now everything is fine due to the help I received. Great job Shaniya and the entire Navy Federal team!! You are appreciated

Review 2 (2024-08-31 - Rating: 5)
Shanayia was very helpful. I went to this location to get some help with a check. She made sure I had everything that I needed and made the process quick and painless.

Review 3 (2024-04-04 - Rating: 5)
Martez made my experience quick and fun. He has amazing customer service skills and is extremely personable. Ive only lived in the area for 7 days and he even gave me some pointers on shopping for my new place.

Review 4 (2023-01-18 - Rating: 5)
Almost every time I go to this location, I’m greeted with a smile, & have fast, great customer service. Chrissy/Kristy (apologies for possibly not spelling your name properly) was amazing!! 😊🫶🏽Awesome customer service, very competent, efficient, sweet, helpful. Seemed sincere & gorgeous inside out. Joyful, kind people who are happy to be at their jobs & treat people with respect—is what society needs. Thank you for the great customer service!! Thank you Navy Federal for training your associates to excel at their jobs. Chrissy/Kristy is a great representative of Navy Federal.

Review 5 (2023-04-26 - Rating: 5)
We love banking with Navy Federal and have been with them for years. In fact, our acct was unfortunately hacked a few weeks ago and they have been superb in helping us recover and lock everything down. Morgan Miller also went above and beyond at this branch to help us improve our credit with different options, she really exceeded our expectations. Thank you Morgan!

Review 6 (2025-02-24 - Rating: 5)
I am a disabled veteran and I was treated very well.

Review 7 (2022-12-07 - Rating: 5)
Chrissy was very courteous and helpful. I appreciate her generosity and kindness will definitely keep coming back to do my business here. The gentleman was courteous upon entering and so helpful on pointing me in the right direction 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽

Review 8 (2023-05-08 - Rating: 5)
A great credit union to join if youre able to, theyre always very friendly and knowledgeable and willing to work with you. If youre looking to buy a home their mortgage department is fantastic. Always use a credit union over a traditional bank.

Review 9 (2021-10-30 - Rating: 5)
Navy Federal is THE BEST! What can I say. I mean, I do wish they had a drive-thru ATM at this location, and it was broken upon arrival, but it wasn’t that hard to go inside! And the teller was patient cause I had a few inquiries. I also wish they had more locations but their customer service is always A1.

Review 10 (2022-04-26 - Rating: 5)
When this location first open, they struggled on certain things. But I love NFC they are literally the best CU/Bank I have ever been with. The chick fil-a in banking. Everyone is so professional.

Review 11 (2021-06-16 - Rating: 4)
ATM need slot card to access & an encasement for safety. The distance to park your car get to the ATM is not secure. NFCU makes so much money from members should able to provide safe access to ATM not exposure like this. Only matter of time, someone will get robbed or killed in robbery because this is not so safe neighborhood. Nail salon just around the corner got broke in & robbed the same week it open from the beginning. People been killed and got shot even pregnant woman in very recent days. Slot card access with encasement is right approach for safety in this area.

Review 12 (2019-06-21 - Rating: 5)
Already LOVING the location. Much closer and convenient for my family. Ive been banking with Navy Federal for awhile, so i know they always aim to please their customers and so Im happy for this new location. Staff was polite and helpful.

Review 13 (2020-02-24 - Rating: 5)
Nice to have more “off base” locations that can be easily accessed, without a cavity search. What a time to be alive!

Review 14 (2024-03-05 - Rating: 5)
Chrissy was great with me today good customer service and she went over in beyond to assist me! Thank you Chrissy

Review 15 (2020-08-15 - Rating: 5)
I was able to set up a new account online without having to commute to a branch! This is perfect as the newest branch is 10 miles away.

Review 16 (2020-03-16 - Rating: 5)
Great place to bank & have a membership, I saved a lot of money through refinancing interest rates. If you have a relationship with them, it’s worth taking a look at your finances to see what they can do for you.

Review 17 (2019-08-09 - Rating: 4)
I like that this location is closer. Very convenient. However, I hate where the ATM is located. I wish they had it enclosed. Its so open and makes me nervous when I go there.

Review 18 (2021-07-10 - Rating: 5)
Their service was more than exemplary. They made me feel like I immediately belonged there. I’m so grateful and appreciative for that.

Review 19 (2022-11-18 - Rating: 5)
Very friendly service. The people here are glad to service you. I havent had a bad experience yet. NFCU ROCKS 🥳

Review 20 (2023-01-18 - Rating: 5)
I haven’t had any issues with them, I enjoy my banking experience

Review 21 (2020-03-03 - Rating: 5)
I had a great experience opening a new account. Customer service is outstanding and the products are good.

Review 22 (2019-10-04 - Rating: 5)
I’ve used NFCU since 1975 and they have provided outstanding, excellent, professional and friendly service the entire time. Thank you NFCU!!!

Review 23 (2022-01-19 - Rating: 5)
Navy Federal credit union is the best credit union you can be a member. They are awesome.

Review 24 (2023-06-20 - Rating: 5)
Very nice and professional people. I am a huge fan of NFCU 👍🏼

Review 25 (2021-06-06 - Rating: 5)
Best bank I ever had. Very friendly and helping in everything a bank should do.

Review 26 (2023-01-12 - Rating: 5)
Holly took care of my needs very efficiently.

Review 27 (2020-12-26 - Rating: 5)
Opened my 1st account here sometime ago pretty fast and reliable

Review 28 (2021-07-24 - Rating: 4)
Customer service was good I had no issues with this branch

Review 29 (2021-12-11 - Rating: 5)
So very friendly and get you taken care of in no time. Really glad that I am a member.

Review 30 (2023-09-06 - Rating: 5)
The best experience pin banking! Ty!!

Review 31 (2022-12-09 - Rating: 5)
Great benefits if you qualify for membership

Review 32 (2020-07-13 - Rating: 5)
The next step is that they should or all navy federal should add a coin machine

Review 33 (2022-01-27 - Rating: 5)
Great service and quick! Thank you!

Review 34 (2021-03-22 - Rating: 5)
Closest branch to me! No issues

Review 35 (2019-09-28 - Rating: 5)
I absolutely love my NFCU!!!

Review 36 (2022-06-11 - Rating: 5)
Best Credit Union ever!

Review 37 (2023-06-10 - Rating: 5)
Excellent and friendly service

Review 38 (2019-06-01 - Rating: 5)
Sooo glad there is one closer to me.

Review 39 (2021-01-06 - Rating: 5)
New location, never crowded

Review 40 (2021-10-14 - Rating: 5)
Excellent customer service

Review 41 (2019-12-07 - Rating: 5)
Excellent Credit Union.

Navy Federal Credit Union

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