Lone Star Reverse Mortgage, Inc.

Located in Houston, Texas

Address: 6105 Volunteer Pl, Rockwall, TX 75032, United States

Phone: +1 972-388-3338

Rating: 5

Services

Identifies as women-owned
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

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Comments

Review 1 (2024-10-01 - Rating: 5)
Brenda shows a sincere interest in helping her clients and is not forceful or prideful in her approach. A lady of great compassion and genuinely cares about helping others...a real 5 star person..

Review 2 (2024-08-25 - Rating: 5)
I received excellent service. Brenda provided suitable options and answered any questions or concerns. Shes accessible and does what she says with integrity. The process didnt take long at all. Im very pleased with my reverse mortgage.

Review 3 (2024-09-04 - Rating: 5)
Brenda was just top notch in getting us thru all the hurtles to get the closing done very quick. My sister had to help me because of my speech drawbacks and we are both so impressed that we could just call anytime and ask another question or get something else handled and it was all so quick. Or text or email. I highly recommend using them.

Review 4 (2024-04-13 - Rating: 5)
I wasn’t sure if a reverse mortgage was right for me. In my search for a company, I came across Lone Star Mortgage. What attracted me to this company is their explanation about the importance of working with a loan company that’s local and knows the laws of the state. Brenda Bejarano was an excellent loan officer and highly knowledgeable agent. She always had my best interest at heart. She made every transaction easy to understand. Because of her guidance the entire process was completed faster than I had anticipated. Going on a year and I haven’t had any issues. Kudos to Brenda.

Review 5 (2024-03-26 - Rating: 5)
There are No Words to describe the EXCELLENT EXPERIENCE that we had with Lone Star Reverse Mortgage!! We were sooo hesitant to do a Reverse Mortgage simply because of what we thought it was going to be, but God led us to Brenda and what a BLESSING she was to us!!! She is so knowledgeable and so patient with her clients!! She made us feel like family. She was ALWAYS There to answer our questions. She was sooo Helpful and Considerate when we were unsure of things. Because of Brenda and Lone Star, my husband and I can finally enjoy our retirement!! I just can’t Thank You, Brenda B., enough for ALL that you do!! Lone Star Reverse Mortgage, YOU ARE THE BEST!! 👍🏽May God Forever Bless and Keep You!🙏🥰

Review 6 (2024-06-26 - Rating: 5)
Brenda was amazing. She was so helpful, always available and so kind. She helped me every step of the way in making this decision and then after I did make this decision, she was there to answer all my questions. I truly appreciate her and feel like I also made a new friend.

Review 7 (2024-03-19 - Rating: 5)
I could not have had a more wonderful person to guide me thorough this than Brenda.She is excellent at her job and gives her all to making it the best experience it can be.Thank You for having someone like Brenda to help.

Review 8 (2015-05-19 - Rating: 5)
Brenda is an impressive, friendly professional to work with, in an area that few of us have explicit knowledge.We will always call her first whenever anyone we know needs some expert support, analytic insights, and expert opinion as to HECM financing. She directly knows the subject, has the contacts and gets it done, in a very pleasant and thorough manner.

Review 9 (2017-03-07 - Rating: 5)
Bob and Debbie helped us get our reverse mortgage with a great attitude and utmost professionalism. They definitely know what they are doing when it comes to navigating the process of dealing with documentation expeditiously.In my conversations with Bob I could tell that his primary interest was to act in our best interest. His humor and west -Texas style of friendliness made me comfortable from the beginning of our relationship.They both sincerely care that we were comfortable in our decion to move forward with our reverse mortgage and I am glad we did

Review 10 (2017-03-01 - Rating: 5)
I needed help getting a family member a reverse mortgage and Debbie Worley was a big help! She explained the process to me over the phone and really de-mystified the process for me. There are naturally quite a few steps in the process and Debbie helped work through all of them, and doing an in-person initial visit was a nice touch, so that she could get copies of the drivers license, etc. She was persistent and on top of all the details until finally the loan came through as promised! I highly recommend Debbie if you are looking for a reverse mortgage...

Review 11 (2019-08-13 - Rating: 5)
When we seek to ascertain where we might most expeditiously secure a fair reverse mortgage, lets not look too far afield just yet. Lone Star Reverse Mortgage is right here in our own back yard. This was the testing time for us, as we felt the time had come to secure a reverse mortgage. From the very first contact with Bob and Debbie and Sandi, I knew immediately that we had made the best choice. First of all, they eased the fear of such a big decision - no big push, no fancy-talk, or sales pitch - just honesty. Once the process started they were always available (none of this please hold for the next available agent or press 2 to continue). Emails and calls were always promptly answered. Despite our seemingly difficult situations, they never, not ever, gave up on us, or offered an easy way out, clearly explaining each and every step along the way. At no time were ever left in the dark. Every time we hit a little bump in the process, they were there to smooth it out. I would argue that you never believe the ads as seen on TV these days: Push button - Get mortgage. It just doesnt work that way. However, the whole process was completed without us ever having to leave the comfort our own home! This type of service is rare these days.If you want a team that will relentlessly work for you with integrity beyond reproach, personal attention,and the tenacity needed for such an endeavor, I would look no further than Bob, Debbie, and Sandi at Lone Star Reverse Mortgage. You will thank yourself in the morning.If you desire more detailed information on our own experience, please feel free to contact Debbie - she is welcome to share my contact information.🌟🌟🌟🌟🌟++++~Stu

Review 12 (2017-08-22 - Rating: 5)
Brenda was extremely helpful anwering all my questions with easy to understand answers. I will recomend her to everyone.