Independent Financial
Located in Houston, Texas
Address: 3060 Ridge Rd, Rockwall, TX 75032, United States
Phone: +1 972-772-7330
Rating: 3.7
Services
- Drive-through
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage broker
- Financial consultant
- Bank
Photos
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Comments
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Review 1 (2024-10-15 - Rating: 5)
Matt Rodriguez has went above and beyond to help my elderly parents when they needed to make account changes, etc. Very patient and helpful. Truly great service! -
Review 2 (2023-09-28 - Rating: 5)
Incredible team. From the tellers to the bankers to the branch manager. They treat you with real customer service and respect. Ive never experienced anyone being unpleasant. And as a business owner, they have worked very hard to meet our needs and assist us through the financial landscapes. I would recommend Independent Financial for anyone looking for a bank for business or personal. -
Review 3 (2023-09-13 - Rating: 5)
Just received the most professional help possible from this branch! Had acutely called another and was just brushed off! But when I called this one the kind lady stayed on the phone until I got everything completely finished! Top rated! ππ -
Review 4 (2021-04-04 - Rating: 5)
I have been a customer for 5 years. I had an issue the other day; needed assistance on a Friday afternoon & Only drive-thru was open. Natalie was beyond helpful and so pleasant. She made my whole weekend! β€ -
Review 5 (2023-09-28 - Rating: 5)
Great bank! They put the customer first, always pick up the phone when I call, and always find a way to get things done! -
Review 6 (2021-01-29 - Rating: 5)
Ive been banking with them for four years now, and have not had one problem!!!! Staff is superb and the service is always great!!!! Theyre an independent bank, so they dont have all the up to date technologies, but they definitely get the job done!!! -
Review 7 (2021-06-11 - Rating: 5)
Very good service!! All the time!! From tellers to management! You can never go wrong with a local small bank ! -
Review 8 (2022-08-11 - Rating: 5)
I had problem with my Zlle app. Matthew was able to walk me through it over the phone, very knowledgeable. -
Review 9 (2016-06-13 - Rating: 4)
Easy access of of Freeway. Drive thru Staff Friendly and fast. And they have two locations in this area. -
Review 10 (2021-02-12 - Rating: 5)
Best customer service in the business!! Highly recommend banking with Independent Bank in Rockwall! -
Review 11 (2021-02-12 - Rating: 5)
Friendly and great staff along with top notch management.