Hometrust Mortgage Company

Located in Houston, Texas

Address: 18333 Egret Bay Blvd Suite #400, Houston, TX 77058, United States

Phone: +1 281-333-3343

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest AC Repair Services in Houston

Comments

Review 1 (2023-08-01 - Rating: 5)
Our home purchasing journey went phenomenally thanks to Russell.His thorough knowledge of the market, and his great understanding were comforting during the closing period.No question was too simple and he explained everything to the dot. He also found us the best deal and made sure that the terms of sale were in our favor.

Review 2 (2022-11-21 - Rating: 5)
We closed much more quickly than anyone thought possible. The process was effortless on our part and we had great communication throughout. Russell kept a close eye on interest rates and was able to secure a lower one for us right at the end. I will recommend Russell and his team to anyone I know looking for a mortgage.

Review 3 (2021-11-06 - Rating: 5)
Russell and his team are excellent. I can not recommend Russell and his team at Hometrust Mortgage enough. They are professionals and make the mortgage process smooth and efficient.I felt safe knowing that Russell was on side and watching out for my best interests.I’ve never had a loan officer come to closing at the title company. Having Russell present and available to answer my questions relieved someone the stress of the entire process.

Review 4 (2018-11-15 - Rating: 5)
Russell was great to work with. He keep us informed throughout the process and is extremely professional. Russell handled our loan process with ease and even gave us the option to close 10 days sooner than scheduled. I highly recommend Russell Preston with Hometrust Mortgage Company for your next home purchase! You won’t be disappointed.

Review 5 (2020-03-20 - Rating: 5)
Russell Preston and the staff at Hometrust Mortgage are world class at what they do. Ive used Russell and Hometrust for my primary mortgage and refinance. Both transactions were seamless without one issue either time. Hes phenomenal at communicating with you by email and text every step of the way. Ive recommended Russell and his team to many family members and friends. Each person thats used Russells services have been extremely satisfied including both of my adult children. Thank you Russell and the Hometrust staff.

Review 6 (2022-10-25 - Rating: 5)
Russell Preston was with me every step of the way. He was clear and walked me through everything. Im a first time homebuyer so his excellent communication eased my worries. He even came to my closing (which I heard was uncommon). From loan approval to clear to close, the entire process took less than 3 weeks! I highly recommend Russell if you want a smooth process.

Review 7 (2020-04-29 - Rating: 5)
Russell and his team were extremely professional, and helpful during the entire process. Buying a home comes with plenty of stress, and Russell made the entire process smooth for us, with no unexpected surprises with our loan. He even took the time to come to our closing to give us helpful hints, and make sure that we were completely satisfied and understood our next steps as new, Texas homeowners. We cant say enough to thank Russell and his team.

Review 8 (2021-11-12 - Rating: 5)
Russell Preston was exceptional and an integral part of us purchasing our home. He was very knowledgeable, quick in running numbers, immediately available to answer any questions, and explained everything clearly with a friendly and professional manner. Russell was a pleasure to work with and we highly recommend him when purchasing a home.

Review 9 (2021-11-04 - Rating: 5)
We loved working with Russell. He took great care of us, gave us amazing advice over the year and a half. He was always available and made this process so smooth. We are so glad we went with him. His knowledge and skills are spectacular, he explained every detail possible and more so that we are aware of things we needed to know during the whole process.

Review 10 (2018-11-05 - Rating: 5)
For our first time purchasing our first home Russell and his team were the best. They made the whole transition stress free, any questions or concerns we had were immediately answered and very thorough. I recommend them to anyone, we are very grateful to have had them help us with the whole journey on being able to begin a new chapter in our lives in our new home thanks to them. Definitely recommend to anyone!

Review 11 (2021-01-12 - Rating: 5)
Russell is simply the best. We are first time homebuyers and we closed on our home without any issues. It really felt like he was on our side throughout the process. Whenever I hear that anyone is thinking of purchasing a home, I wholeheartedly recommend Russell. 10/10!

Review 12 (2013-09-11 - Rating: 5)
We just bought a second home with this location and even though the process is long and tedious they made it easy. Russell kept in contact with us on a daily basis letting us know what steps were needed next and always kept us updated on the status of our loan application. There were a couple of bumps along the way that we thought were major but again Russell educated us on the process and was very informative and professional. We would highly recommend Russell Preston to anyone wanting to get a mortgage.

Review 13 (2018-07-13 - Rating: 5)
Working with Russell was very pleasant! He was very patient with my husband and I explaining things and getting us through the process of buying our first home. He was very responsive by both phone and emails. Highly recommend!!!!

Review 14 (2018-05-27 - Rating: 5)
As first time home buyers, we needed a lot of help and guidance. Russell was there for us every step of the way. No question was too big or small. He made the whole experience very smooth. We would recommend him and definitely use him again in the future.

Review 15 (2020-08-04 - Rating: 5)
Working with Russell was a great experience. This was my first time buying a home and I honestly had no idea what to expect but Russell educated me on the whole process and made everything smooth and simple. I appreciated everything he did for me.

Review 16 (2018-07-20 - Rating: 5)
Fantastic company.Mr Russell did a great job helping me. He went above and beyond to get the job done right and efficient.I am a first time home buying not knowing what I was doing and at the end of the process I can say it was an excellent experience. Am grateful.Recommended

Review 17 (2019-09-04 - Rating: 5)
Wayne was very prompt in responding to every email I sent him. He is very knowledgeable and made my home buying process smooth. I had previously dealt with several other Loan Officers and would not get a response or they had would contact me several days later. I highly recommend him, if you like immediate response and someone that has years of experience.

Review 18 (2018-06-28 - Rating: 5)
Russell Preston was very patient with me (first time home buyer) and was with me every step of the way. Highly recommend having Russell help you with your home purchase! 5 star service!!

Review 19 (2020-04-25 - Rating: 5)
I refinanced my mortgage with Russell Preston at Hometrust Mortgage and was beyond pleased with the service. I strongly recommend Russell and his team! The customer service was beyond superior!

Review 20 (2018-07-14 - Rating: 5)
We have used Wayne Heintschel with Hometrust Mortgage on three home purchases and he has always been quick, attentive, professional and very knowledgeable. We were ready to close weeks prior to closing date on each occasion. I highly recommend Mr. Heintschel if you are looking to purchase a home.

Review 21 (2021-04-11 - Rating: 5)
Wayne Heintschel,Is without a doubt the most excellent person who knows what is going on in the mortgage industry. He and his collegues are very knowledgeable and handle all the aspects if getting a mortgage. I recommend them very highly!!

Review 22 (2020-10-22 - Rating: 5)
Russell is top notch. He delivered what we discussed and at the end of the day that’s what matters. As a bonus he did it with the utmost professionalism and courtesy. Russell is a 12 out of 10 and you can literally take that to the bank!

Review 23 (2023-01-10 - Rating: 5)
Wow, Ive never had a loan officer communicate with me and bend over backwards the way Kathy does. She kept us up to date each step of the process and went above and beyond when we found corrections were needed at the last minute. Hometrust is lucky to have Kathy on their team.

Review 24 (2021-12-13 - Rating: 5)
We could have not been more pleased with the service we received from Russell and his team. Very professional , knowledgeable and made us feel at ease. I would certainly recommend his services to anyone. He is the BEST!

Review 25 (2018-09-29 - Rating: 5)
Russell is great. Was very quick with answering our questions and getting back with us day or night. Second time using him and will continue to use him on our next house buying adventure

Review 26 (2020-09-01 - Rating: 5)
Shanda Morand made the home buying experience GREAT! She was always a phone call, text, or email away to provide advise, answer questions, respond to requests, and deal with the challenges of home buying. Shanda is the best advisor and advocate anyone could ask for when navigating the in and outs of finding the right mortgage because she focuses on meeting her clients needs. Her professionalism is matched only by her kindness and concern for her clients.

Review 27 (2021-08-01 - Rating: 5)
Russell Preston at Hometrust Mortgage was absolutley fantastic. He made sure the entire process went smoothly and as stress free as possible.

Review 28 (2018-11-18 - Rating: 5)
This was my third time working with Wayne Heintschel and the Hometrust team. Wayne has always made the process run smoothly and makes me feel like more than just a customer. Wayne accommodated my hectic schedule throughout the process and kept me organized. This often had him working for me well beyond the normal hours of business. Thank you again Wayne for everything you did to help me get in my new home!

Review 29 (2021-11-03 - Rating: 5)
Wayne Heintschel is simply a Rockstar mortgage broker. Extremely knowledgeable and on top of everything. He is honest and trustworthy. We are extremely happy with our relationship with Wayne!!

Review 30 (2020-08-02 - Rating: 5)
Crystal Allen made my experience GREAT! Im 70 and not all that great with technology...Crystal was kind, patient, and caring. She exceeded my expectations every time I needed help. She was in personal contact every step of the way, even available after hours when I had a question. Its so important and Crystal is fabulous!!

Review 31 (2020-03-13 - Rating: 5)
Great rates. Great customer service. Russell Preston went above and beyond to make the financial process quick, easy and understandable. I highly recommend Hometrust.

Review 32 (2018-10-16 - Rating: 5)
Buying property can be a bad experience, but Katherine Reader and Hometrust Mortgage made that experience a good one. Very Professionally and Friendly atmosphere there.

Review 33 (2022-06-10 - Rating: 5)
Linda was a pleasure to work with. She went above and beyond to get us the right loan. I do not work a typical 9-5 and she was willing and able to work with that.

Review 34 (2020-03-17 - Rating: 5)
Hometrust Mortgage is wonderful in handling property mortgages. They were organised and timely and made everything easy.

Review 35 (2020-12-09 - Rating: 5)
Great experience with Hometrust! Fast, efficient, and EXTREMELY ON THEIR GAME! Its nice to have a financial company actually actively trying to help you. Well done!

Review 36 (2018-06-28 - Rating: 5)
Russell was great throughout this entire process . Would not stop until I purchased my Home, Thanks Russell

Review 37 (2018-07-15 - Rating: 5)
Russell is so knowledgeable and was always quick to respond. He made the whole process very smooth.

Review 38 (2018-09-21 - Rating: 5)
Wayne and his Team are excellent and professional people, this is the third time that We have the pleasure of working with them.I will recommend them 100%

Review 39 (2019-06-01 - Rating: 5)
Couldnt have asked for anything more. Russells team was amazing through the entire process!!

Review 40 (2020-04-16 - Rating: 5)
Purchasing/refinancing with Russell is easy & he is available anytime for questions!

Review 41 (2019-12-18 - Rating: 5)
This is my dad and he is very good at his job! and i love him very much point blank PERIOT

Review 42 (2020-12-29 - Rating: 5)
Amazing office, super helpful and supportive throughout the whole home buying process.

Review 43 (2021-03-18 - Rating: 5)
Very informative, they made it easy and if I had questions they were always there.

Review 44 (2022-06-21 - Rating: 5)
Russell Preston is easy to work with and very helpful.

Review 45 (2018-06-28 - Rating: 5)
Kathy worked very hard during this process--even answered questions on her vacation!

Review 46 (2018-06-29 - Rating: 5)
I just received my new house and thank you Mr. Preston for making the entire process very fast and being able to close in less than 1 month. And I was always kept informed during the loan application. And if I had a question I didnt hesitate to answer. And it really was a very good experience. I had already bought a house before. But this process was very pleasant. Mr Preston thanks for everything.