Hometrust Mortgage Company
Located in Houston, Texas
Address: 18700 W Lake Houston Pkwy suite a-104, Humble, TX 77346, United States
Phone: +1 281-220-3411
Rating: 4.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage broker
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-11-24 - Rating: 5)
Before I officially started working with a realtor, I had already been pre-approved with another lender. I wanted to make sure I qualified before diving into the home-buying process. However, after discussing my concerns with my realtor about not feeling entirely comfortable with that lender, they referred me to Connie—and I immediately felt at ease after our first conversation.Connie made my first-time home-buying experience smoother and more enjoyable than I could have ever imagined! She was incredibly knowledgeable, always prompt in addressing my questions and concerns, and truly went above and beyond. Connie and her team were impressively efficient, and I couldn’t be happier with their service. Highly recommend! -
Review 2 (2021-01-04 - Rating: 5)
Chelsea Dawson and her team from Home Trust assisted me in a purchase where I believe we could not salvage the contract. I had a very different experience with the lender before Chelsea which is why I made the switch :) They were very organized in their approach and very responsive to any questions I may have. Even Title mentioned to me that they were one of the best lenders they have ever worked with. If you are purchasing a home (Especially first time home buyers) you would be a fool if you didnt choose Chelsea Dawson and her team :) -
Review 3 (2018-06-27 - Rating: 5)
Hometrust provided exceptional service during the loan process. They are also the VA lender to go to! The entire process was painless, and Connie and her team is extremely knowledgeable and helpful throughout the process. I was able to close a week early due to the efficiency of the team. I highly recommend Hometrust for your mortgage needs! Thanks Hometrust for being influential during the process, my family is grateful for your service and we are excited to begin our next journey in our new home! -
Review 4 (2018-06-11 - Rating: 5)
I applied with Connie at Hometrust after cancelling my application with another company. Not only was she able to close on my home within weeks but she was there to answer any questions I had along the way. Being a first time home buyer and not knowing a lot about the process is scary but she was so understanding. The customer service I received was above and beyond what I expected and for that I am so thankful. After a terrible experience with the previous company I wish I would have gone with Hometrust from the start!!! If you are looking for a mortgage company that is dedicated to helping you, look no further!!! Connie and team, thank you so much for helping me purchase my home and for your outstanding customer service. -
Review 5 (2019-10-08 - Rating: 5)
Mr. Marshall was incredible! I could not have had a better experience as a first time home buyer who needed to be quickly educated on purchasing a home. I hate to be cheesy, but they actually made me feel as if a friend was walking me through the process. Everyone involved was beyond helpful, professional and accommodating! I’d recommend them to family! -
Review 6 (2020-09-20 - Rating: 5)
We are so glad that we worked with Marilu at Hometrust Mortgage to refinance our home. We had a rather unpleasant experience financing our home at purchase with our original lender and Marilu at Hometrust was such a pleasure to work with. She kept us informed of what to expect throughout the entire process and answered all of our questions in a timely manner. She made everything simple and easy for us. -
Review 7 (2020-08-27 - Rating: 5)
From the start of our first home buying process, until the closing day, they made our experience wonderful. They explained every step very thoroughly and responded to all texts, calls, and emails immediately. They also sent informative emails about home buying, budgeting, and savings. They really made buying our first home as stress free as possible. -
Review 8 (2019-07-08 - Rating: 5)
Marilu and her team were amazing during our process of getting the loan to buy our first home.They were on top of getting all of our paperwork in as fast as they could,and always kept us in the loop with every step within the process. With that, we also got frequent updates to break down where we were at in the process and what steps came next.She made a normally stressful process run smoothly,and we closed in 3 weeks! In the end,we got our home and gained a friend. I will forever recommend her. -
Review 9 (2018-05-26 - Rating: 5)
Our lender was a Connie Tharp. She was extremely friendly, informative, and all-around helpful throughout the process of buying our first home. We had no idea what we were doing when we started the process, but Connie was able to guide us through to the end. We’ve already recommended her to friends and family, and we’ll continue to do so. -
Review 10 (2020-04-27 - Rating: 5)
Mrs. Deleana Garcia provided excellent customer service. She went above and beyond in helping my wife and I refinance our house. She also helped us get the best interest rate. Mrs. Garcia was very patient in answering what seems like a million of question we had and made sure we understood everything we discussed before ending the conversation. She made it less stressful and assured us we were in good hands which was proven to be true. We highly recommend Deleana Garcia to anyone who is looking to refinance or purchase a new home.Mrs. Garcia, keep doing the great work you do. -
Review 11 (2021-03-07 - Rating: 5)
I recently purchased my first home. The process, at first, appeared daunting. Fortunately, Holly Whitney and her assistant Kelly knew how to walk me through the process while also promptly answering the 1,987,456,900 questions I had along the way. Ok, maybe that number is a bit dramatic but you get the point. The vast majority of the texts I sent Holly and Kelly were answered in minutes. Anytime anything became complicated, they spoke to me on the phone and helped me understand whatever I was confused about at the time. On top of the great service they provide, Holly and Kelly were very friendly and fun. I would recommend them to anyone. They get all the stars from me! -
Review 12 (2018-11-29 - Rating: 5)
Mike Marshall is the best. He is knowledgeable and caring, quick to return emails and phone calls. He walked us through every part of the process of getting a loan and answered every question we had along the way. I have known Mike for years and highly recommend him if you are in the market for a home loan. -
Review 13 (2018-09-29 - Rating: 5)
Mike and his team made my home buying experience a smooth and easy transaction. You had a question Mike had the answer even if it was after hours he would call back. He is very professional and cares about his clients. He was even there for closing. I would HIGHLY recommend him!😊 -
Review 14 (2020-11-23 - Rating: 5)
Chelsea at Home trust mortgage is the best around!!! Professional, honest, trustworthy and helpful. She and Kelly went above and beyond to help me get my dream home. -
Review 15 (2019-09-12 - Rating: 5)
Ive bought 2 homes through Hometrust Mortgage. They are phenomenal individuals, that know what theyre doing. Chelsea is there every step of the way, and makes the process simple. -
Review 16 (2020-09-22 - Rating: 5)
Great service! Made my 1st home purchase very smooth. Highly recommend Marilu Hernandez, the most committed, responsive, and knowledgeable loan officer you can wish for -
Review 17 (2022-01-15 - Rating: 5)
Mike Marshall and his team at Hometrust were amazing to work with. If we ever move again, our business is in their hands! -
Review 18 (2017-03-29 - Rating: 5)
Mike Marshall, Connie Tharp and the whole team are absolutely the best to work with. I would recommend them any day. Thanks for always being a great partner to work with. -
Review 19 (2022-02-22 - Rating: 5)
Mike Marshall is efficient and helpful. He made the entire process hassle free. I provided him all the necessary info and he took care of the rest. -
Review 20 (2019-04-25 - Rating: 5)
Things have changed since I last bought a home and although it is more nerve wrecking than I like they are very knowledgeable and helpful along the way to get you into a home that you like. Just closed on our frist home together this week. -
Review 21 (2019-08-04 - Rating: 5)
Chelsea and her team made the process very easy. She made sure to answer all of our questions or find the answers if they weren’t readily available. -
Review 22 (2019-05-29 - Rating: 5)
Hands down the best company to go to get a loan for a new house. Very knowledgeable staff. 5/5 would recommend. -
Review 23 (2020-11-19 - Rating: 5)
Great communication from begging to close. Very competitive on quote. Extremely happy with Mikes service. -
Review 24 (2019-10-15 - Rating: 5)
Marilu was awesome and very educational every step of the way. The experience was a breeze. -
Review 25 (2018-08-11 - Rating: 5)
Second time that we get help from Connie Tharp, I’m so glad I got to meet her, she really cares & tries hard to help. Thank You Connie! -
Review 26 (2019-05-04 - Rating: 5)
Connie Tharp was always there to answer any questions we had and helped us through the home buying process! -
Review 27 (2018-08-15 - Rating: 5)
True professional . Connie is very knowledgeable and helpful. The entire staff was a pleasure to work with. -
Review 28 (2019-07-10 - Rating: 5)
Excellent service. All the help a homebuyer needs in every step of the way. -
Review 29 (2022-04-29 - Rating: 5)
Great experience, Mike Marshall is knowledgable and responsive, easy to get an answer from. -
Review 30 (2020-12-22 - Rating: 5)
Chelsea and Kelly are amazing. Highly recommend -
Review 31 (2018-05-25 - Rating: 5)
Amazing customer service and availability!