Hometrust Mortgage Company
Located in Houston, Texas
Address: 4301 Westbank Dr #150, Austin, TX 78746, United States
Phone: +1 512-450-1222
Rating: 4.8
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage broker
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Comments
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Review 1 (2021-05-14 - Rating: 5)
Angela at Hometrust moved mountains for us to see our dream become a reality!!! I would emphatically recommend this company 1000X! Absolutely the most personable and caring experience I have had with something that is typically not a personal experience. RUN, dont walk, TO HOMETRUST if you are looking for a Mortgage! -
Review 2 (2023-05-25 - Rating: 5)
Richie was a fountain of knowledge. For a first-time home buyer like me, I felt like he truly cared about educating me and giving me all of the information I needed to make an informed decision. He was very communicative and gave me step-by-step instructions on my to-dos to ensure a smooth closing. I feel so grateful to have found him to lean on through this process. -
Review 3 (2020-12-01 - Rating: 5)
Richie Rodriguez, at Hometrust Mortgage, has been great to work with. This is the second time hes assisted me with my home mortgage. Each time hes always been professional, has significant industry knowledge and is very responsive to questions and follow up items. I recommend his services here and to friends and family when ever I can. -
Review 4 (2023-09-06 - Rating: 5)
I went into the refinancing process blind but Richie was able to help guide me through every step and give me the reassurance I needed by explaining everything thoroughly. I trusted him fully and know that anyone going through him is in good hands. Thanks so much for your help and patience, Richie! -
Review 5 (2021-02-11 - Rating: 5)
Richie is the best in the game. He helped me with the mortgage for my first home ever and ensured I was prepped, well versed and understanding of each part of the loan process. Hes since helped me refinance not once, but TWICE, as the rates in Austin were at an all time low. He and his team are quick to answer questions, eager to help, and always there to coach and educate. They take what can be a stressful and overwhelming process and ensure its seamless and simple from start to finish. -
Review 6 (2024-04-14 - Rating: 5)
Bryson has top notch communication skills. He will keep everyone updated from start to finish! I have worked with Bryson several times and each time his work has been flawless. Thank you and I look forward to working with you again!! -
Review 7 (2021-09-28 - Rating: 5)
For quite some time my wife and I had been talking over making the leap from “renter” to “homeowner” after watching the housing market in Austin balloon over the past few years, and it was getting to the point that we both felt that we just might not even be able to afford to put a stake in the market race here.I mean, both of us have a couple of amazing and stable jobs at a few of the most leading businesses that are carried across the nation, and to think we might not even be able to afford to live in the place we fell in love or let alone the city that my wife grew up in? it had become overwhelming at best… and then we met Richie and his team.From the first conversation we shared with Richie, not only were our worries released, but the confidence he instilled within us was beyond refreshing, extending our senses with a touch of excitement as to what’s to come.From pre-approvals to the day we closed, Richie and his team were BEYOND accommodating, overly accessible and excessively modest to our needs. The patience Richie and his team displayed was not only exceptionally sound, but remarkably humbling to bear witness to.While both of us were working full time jobs and going to open houses, his team was working behind the scenes to ensure that they would be fully ready to make that next financial step when the time came. Bid after Bid, they were with us the entire way, rooting us on, making the challenge all the more welcoming as the days went on. And then it happened… one of our offers were ACCEPTED! It was at that point, that his team went full throttle and handled every inch of paperwork required, guiding us through ours, all the while assuring our inquiries and fully explaining every legality, while guiding our best interests in the forefront, and did I say they have patience?I’ve read many a horror story over how some lenders misguide their customers affordability, or professionally shame their stature calling their portfolios insufficient, or just simply make them feel like a bother at times. And like I said at the beginning… within the first conversation with Richie, we felt like our family was secured.My wife and I were ecstatic on closing day, and Richie was the first one to reach out to congratulate us. Should we ever wish to expand into another investment in real estate, you better believe Richie and his team will be my first call.They really did have a hand in changing our lives, and I couldn’t be more grateful. -
Review 8 (2018-06-18 - Rating: 5)
Richie and his Hometrust Mortgage team were very much on top of everything. I was closing day after 3 weeks of travel in Europe. They were able to get all my docs collected prior to my travel and have provided advance notice that there would be only one thing to sign while I was traveling. They 100% delivered. Everything went smooth for closing the day after I returned from travels. Ill work with Richie and Hometrust again and highly recommend them to others. -
Review 9 (2020-05-02 - Rating: 5)
Richie is the best. We used his services when we bought our home a few years ago. When it came time for the wife and I to refinance our mortgage to take advantage of lower rates there was no discussion or shopping around. The only questions was who is going to call Richie? -
Review 10 (2019-03-28 - Rating: 5)
This is the third time I have worked with Bradley for my mortgage and refinancing needs over the past 21 years. I worked with him on the first mortgage for my house when I bought it in 1998, and worked with him twice after that for refinancing. Bradley is honest and conducts business with courtesy and integrity--he is the only mortgage banker in Austin I will ever work with. I highly recommend him for all your mortgage banking needs! -
Review 11 (2018-05-25 - Rating: 5)
Richie took time to explain the mortgage process, answer all my questions, and was with throughout my home buying journey. He really cares about his clients and will go out of his way to make miracles happen like he did in my case. Hes the best in the biz! -
Review 12 (2019-11-21 - Rating: 5)
Lynn Edgar and Hometrust Mortgagae are excellent! She explains everything thoroughly, she communicates clearly about what is needed and expected, and she has so much knowledge and experience that the whole process flows naturally, which takes the anxiety out of buying a home! I always felt like I was in good hands with Lynn on my side. She is always there to help or answer any of your questions. I very highly recommend her! -
Review 13 (2020-10-21 - Rating: 5)
Richie is great at what he does and is always upfront and honest. I cant recommend him enough to all my friends and co-workers. He knocked it out of the park on our loan and got my family into our forever home by going the extra mile. Thanks again Richie for all your help! -
Review 14 (2018-08-15 - Rating: 5)
We had a great experience working with Richie on our loan for our first home. He explained everything thoroughly so we understood every step of the process. Thanks Richie!! -
Review 15 (2021-04-22 - Rating: 5)
Richie Rodriguez is one of the best at the company! He walks with you through every step with professionalism and poise until the very end. He is excellent at his job! -
Review 16 (2019-12-26 - Rating: 5)
Bradley Rife is absolutely the best Loan Officer Ive ever worked with! If you have the opportunity to use him you will not be disappointed! Knowledgeable, Very Responsive, and a great person overall. -
Review 17 (2021-07-07 - Rating: 5)
Weve used Hometrust Mortgage several times over the years to purchase residences, investment properties and refinance. Always professional, knowledgeable and friendly service. Highly recommend. -
Review 18 (2021-06-15 - Rating: 5)
Bryson was attentive and patient with us, as this was our first home purchase. He was always available to respond to our questions and comments, via text, phone call, and in person. He made the process very efficient and easy. Bryson sat with us early on in the process to review any initial questions and it prepared us for the Austin market. With Brysons guidance and determination we were able to close early and ahead of schedule. -
Review 19 (2021-11-11 - Rating: 5)
Richie Rodriguez and his team were knowledgeable, communicative, and easy to work with. They worked quickly to get it done, and I would highly recommend them. J Welch, Gottesman Residential -
Review 20 (2019-02-22 - Rating: 5)
Bradley Rife at Hometrust Mortgage provided excellent service for me in my recent home refinance. I dont think that you can get this type of personalized service from internet mortgage companies. -
Review 21 (2019-11-06 - Rating: 5)
Ive dealt with Bradley and his team over the past 12 or 15 years and Ill continue to do business here. If youre looking for an honest broker whose on your side look no further. -
Review 22 (2022-03-12 - Rating: 5)
Richie was excellent! He was so helpful in explaining everything throughout the process! -
Review 23 (2022-02-15 - Rating: 5)
Lynn Edgar was great to work with, I would recommend this team to anyone looking to purchase a home. -
Review 24 (2021-09-02 - Rating: 5)
I was kept informed constantly during the process so there was never any guesswork on my behalf. The staff were all very courteous and attentive to my needs. -
Review 25 (2023-10-25 - Rating: 5)
Highly recommend Richie and his team! -
Review 26 (2022-01-29 - Rating: 5)
Very smooth from start to finish with Lynn Caldwell captaining this transaction. -
Review 27 (2018-10-23 - Rating: 5)
Richie is the best! -
Review 28 (2020-05-15 - Rating: 5)
Professional, efficient service.