Firehouse Mortgage

Located in Houston, Texas

Address: 7702 Farm to Market 1960 Rd E Suite 300, Humble, TX 77346, United States

Phone: +1 281-668-9622

Rating: 4.9

Services

Identifies as veteran-owned
Identifies as women-owned
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2023-09-08 - Rating: 5)
Just recently closed with firehouse mortgage as a first time home buyer and the experience was Amazing. Sean was the best at keeping me informed and updated. He was quick, easy for me to ask questions about processes and personal. Nothing like the big banks. I knew who I was talking to every time because it was my own personal consultant. The videos on steps anlong the way and information kept me educated along the journey. I could not have asked for a better experience beginning to end. Thank you guys.

Review 2 (2024-02-29 - Rating: 5)
Had a great experience with Sean, he walked us through the whole process and was extremely attentive, friendly and responsive to us with any questions or concerns we had. He was available at any time and any day, including weekends. We were able to close on time. I would definitely recommend using Sean for your mortgage needs. Appreciate all of your help!

Review 3 (2023-05-20 - Rating: 5)
I recently had the pleasure of working with Firehouse Mortgage Company and my experience was nothing short of amazing. From start to finish, their team was professional, knowledgeable, and incredibly helpful throughout the entire mortgage process.My lender, Sean, was especially impressive and made the process smooth and stress-free. From the beginning, he took the time to understand my financial situation and provided me with all the necessary information to make an informed decision about my mortgage.He was always available to answer any questions I had and made sure to keep me informed every step of the way. His attention to detail was impeccable, and he always went the extra mile to ensure that all documents were signed correctly and that all necessary information was provided in a timely manner.What impressed me the most about Sean was his genuine desire to help me find the best mortgage solution for my needs. He took the time to listen to my concerns and provided valuable insight and expertise to ensure that I got the best possible mortgage rate.Overall, my experience with Firehouse Mortgage Company and my lender Sean was nothing short of outstanding. I highly recommend them to anyone in the market for a new mortgage. Their commitment to customer service and dedication to finding the best mortgages for their clients, make them stand out from the rest.

Review 4 (2023-07-14 - Rating: 5)
Sean at Firehouse Mortgage was absolutely amazing to work with. My husband and I cannot thank Sean enough for all of his help in our home buying process. He was extremely knowledgeable with the VA loan process and was able to answer every question we had. Sean was responding to our calls and texts during the evening and on weekends. We are still in complete shock that he was able to get us closed in 17 days (he could have closed sooner if he wasnt waiting on ONE document from us). I would recommend Firehouse Mortgage to anyone I know - Sean especially.

Review 5 (2024-01-26 - Rating: 5)
Aaron and Rachel are amazing, honest and speak openly with their clients and REALTORs. As a REALTOR myself, I have firehouse Mortgage at the top of my referral list. 95% of buyers I send over end up closing with Firehouse. We have never had a deal fail. Aaron and Rachel put their clients best interest first before their own. Aaron also helps educate REALTORs in anything and everything mortgage related to help them make the best decisions for their clients!

Review 6 (2023-03-03 - Rating: 5)
I cant say enough great things about working with Sean Strasner and Firehouse Mortgage. The entire process was seamless, and I was ableto move into my new home within 30 days from the date that I started the process. Sean and the team were professional, proficient and extremely detailed, while providing me the personal attention that I wanted. As a retired U.S. Army veteran, I am extremely grateful for the service provided and would recommend Sean at Firehouse Mortgage to anyone searching for a home.Thank you for your service...Gail Taylor Black

Review 7 (2024-02-20 - Rating: 5)
We had an amazing experience with Sean. He made the entire process as smooth and stress free as possible. We would definitely recommend to friends and family! He took a genuine interest for us, was patient and always available for our questions the entire time!

Review 8 (2022-04-01 - Rating: 5)
Wen used Firehouse mortgage twice already and Sean helped us both times throughout the process! The first time we used him was to refinance our beach house and this second time we used him to purchase our new family home. Sean made the process so easy and painless and he was looking out for our best interests the whole time. I wouldnt recommend any other mortgage lender! Thank you so much for such an awesome experience!

Review 9 (2019-12-16 - Rating: 5)
First and foremost I couldn’t of had a better home lending and overall home buying experience if not for Firehouse Mortgage and that’s an under statement. Aaron and Rachel were helpful every step of the way. The process was explained to me with no bad surprises. They gave me a peace of mind when things weren’t going well with my realtor. They had absolutely the best interest in mind for me. They were always available and attentive to my needs. I am extremely happy I went with Firehouse mortgage and wouldn’t have it any other way. They are honest and trustworthy and I would recommend to anyone.

Review 10 (2023-04-25 - Rating: 5)
Mr. Sean from fire House Mortgage was very helpful and explaining the whole loan process step by step. I was able to track the loan status online and he was always available to answer any questions. He was able to close my home loan within 2 weeks and I never imagined that home loan process would be this easier. Thank you so much Mr. Sean and appreciate all your help.

Review 11 (2023-11-06 - Rating: 5)
We had a great experience with Sean. He was very helpful and was nevermore than a text away. He did found us a great mortgage. We would highly recommend this company!

Review 12 (2022-06-11 - Rating: 5)
Im a REALTOR and Ive used Sean Strasner with Firehouse Mortgage several times. He is very professional, responsive and knowledgable. He does a very good job of keeping all parties informed and updated. He has been able to close all of our transactions early and smoothly and in some cases, in just a few weeks. If you need a lender you would be wise to use Sean!

Review 13 (2023-05-24 - Rating: 5)
Firehouse Mortgage went above and beyond to help us get a loan in what seemed to be an impossible situation. We went to all of the big name banks and companies with no luck and we almost lost hope. We are so grateful to Aaron and Rachel for their hard work and support through such an important step in our lives. I couldn’t recommend Firehouse Mortgage enough!!

Review 14 (2024-01-26 - Rating: 5)
Extremely professional knowledgeable staff they will answer your questions thoroughly and as efficiently as possible I would 100% recommend utilizing them for any of your house purchasing needs whether you’re investing, buying your first home or your vacation home FireHouse Morgage is the clear choice. I have worked with FireHouse mortgage on two different occasions and I have been pleased with both interactions.

Review 15 (2021-08-27 - Rating: 5)
I refinanced with Sean Strasner at the beginning the year and went from a 4.75% to a 2.25% and best of all, we closed in 11 days! COMMUNICATION is unparalleled with Sean at Firehouse Mortgage. We recently purchased a new home again and still got a 2.25% rate and Seans Communication throughout the process is why we will always use him and Firehouse. I wouldnt use or recommend anywhere or anyone else. You will have every question imagined answered and if he doesnt know, he finds out and gets back to you! Deal in GREAT confidence, you will thank me

Review 16 (2023-04-24 - Rating: 5)
This will be a long read but 100% honest one. Firehouse Mortgage walked with us with our home purchase from day one. Rare people is all I can say. Mr. Aaron and Racheal are honest, and selfless when it comes to who they work with. They treat you like family, check in on you and make sure you are not making any mistakes that will cost you any losses. We are an active duty military who came to Texas on orders and we had nobody here, did not know where to start or which way to go. We called their office on Dec, 4th, 2022 and closed on March the 3rd 2023 and the process did not take long with Firehouse longest time 16 days shortest time 6 days. The process took a while because of dishonest realtors and a few other small matters. Firehouse mortgage should be the only lending company that anyone uses and should be the only company anyone who is or has been in the military uses when it comes to buying a home day or night 24/7 and 365, rain or shine they are there for you. They are not just trying to make a sale, they really do care and again are selfless when it comes to making sure you are making the right moves when it comes to making one the biggest money moves you can make in your life. Not only did they make sure we found a home but while looking for a home they made sure we had a place to stay, food to eat if needed, that we were safe and offered to help in any way they could. Every time we wanted to give up in the process the magic words were stated WE GOT THIS. This is not our first time buying a home but it is our first time meeting a TEAM like them. And nothing changed after closing on the home. They still send a text or call and check on you, its hard to get people you already know to do that nowadays. From day one to the end they were there. From a call in Louisiana to the closing table. It was never a hold up, wait a while for a response, just a once in a lifetime team to work with and we would never recommend, or use anyone else. P.S warning only go through Firehouse Mortgage if you want the honest to God truth ( meaning they will not allow you to fail and bite off more than you can chew) The team will treat you the way a future home buyer should be treated.We asked ourselves these questions and here are our answers.- What was the reason we chose to work with Firehouse? Because we were told they put their clients first and after being scammed by other lenders and told what we wanted to hear and not the truth and not just being told things by Aaron and Racheal but shown we knew we were in the best hands.- How was the overall process with Firehouse? Very simple and quick without errors.- Did we feel like we understood the process with them? Aaron and Racheal made it very easy to understand everything.- Were all of our questions answered in a timely manner? Very fast 24/7- Would we recommend them to other people looking for a mortgage? We would not recommend anyone else EVER!- What is one thing you wish everyone knew about Firehouse? That the team is honest and looking to protect their clients from any mistakes when it comes to buying a home. Firehouse starts you off as clients and ends with friendships.

Review 17 (2021-08-28 - Rating: 5)
My husband and I used Sean as our mortgage specialist. He was always professional and kept us up to date on what the current status was and if he needed anything else from us. We had never purchased a house in Texas and he made it super simple! (And the rate was great too!!)

Review 18 (2022-09-30 - Rating: 5)
** SEAN was AMAZING! I chose Sean and his team to finance my home and I would do it ALL over again. If you are needing someone who is down to earth and willing to WORK for you and all your needs to buy a home, they ARE the people to do it! I bought my home during a divorce and couldn’t be more grateful for all they did for me! 100% recommended!

Review 19 (2021-09-07 - Rating: 5)
I was working with another mortgage lender and was not satisfied with the service that I was receiving. I contacted Sean Strasner and explained my situation. He got involved that same day. He walked me through every step and was in constant contact with my realtor to be sure that the closing was going to proceed as scheduled. I am relocating from Pennsylvania and the sellers were going to be traveling throughout the country for 5-6 weeks. This impossible situation was made possible by Sean. I can’t thank him enough. I would recommend him and Firehouse mortgage.

Review 20 (2023-06-28 - Rating: 5)
I recently had the pleasure of experiencing top-notch service and professionalism from an outstanding person Sean Strasner , and I cannot begin to express how impressed I am. From the moment I reached out to sean their prompt response and eagerness to assist immediately set them apart.The level of professionalism displayed by their team was truly remarkable. They exhibited great attention to detail, demonstrating a thorough understanding of their craft. Their expertise reassured me that I was in excellent hands throughout the entire process.What I found particularly delightful was their commitment to going above and beyond expectations. Not only did they provide exceptional service, but they also took the time to educate me on various aspects related to their field. This not only enhanced my understanding but also gave me confidence in their ability to deliver remarkable results.Moreover, their courteous and friendly nature made working with them an absolute pleasure. They were always available to answer any questions or address any concerns I had, ensuring that my needs were met every step of the way. I truly appreciated their willingness to go the extra mile to accommodate my specific requests.

Review 21 (2022-02-06 - Rating: 5)
Thank you Sean Strasner at Firehouse Mortgage for your help through the process, in 2.5 weeks we were cleared to close and closed in less than a month! This is our second time he has assisted us, and we will continue to use Sean at Firehouse Mortgage for our financial needs. He works around the clock to ensure the loan is approved as quickly as possible. He staying in touch, even over the weekend.If your looking for a mortgage lender Sean Strasner at Firehouse Mortgage is the person you are looking for!!!!

Review 22 (2019-12-17 - Rating: 5)
Firehouse Mortgage assisted me with my first home loan ever! It could have not been more easier or stress-free working with this company! Aaron and Rachel are polite, knowledgeable and professional. I felt very important and taken care of throughout the entire buying process. Thank you! So happy with my home.

Review 23 (2022-03-23 - Rating: 5)
Highly Recommend! Sean is THE broker to have on your team or to handle a one-off mortgage. He literally handled a cash-out refinance on a rental property and VA loan for a new primary residence at the same time. I had plenty of curveballs to throw his way with different income streams and accounts and he had the answers.. but better yet, if he didnt have the answer, he didnt pretend to. He did the research, consulted his team, and came to me with solutions. I personally had a tough time keeping up with which documents, quotes, etc. were for each loan, yet he juggled it with no problem - all while handling other clients (a busy broker is a good broker - thats the one you want - and still he was always available). If I could have documented the process for this review, I wouldve.. because its the only way to appreciate why 5 stars isnt enough.

Review 24 (2021-09-18 - Rating: 5)
Sean Strasner is by far the most efficient and effective mortgage loan officer I have ever dealt with. He was on top of every aspect of the loan process from beginning to end. Not once did I have to worry, or follow up on things not being taken care of. He was able to obtain me a significantly better rate and closing terms that what I would have received elsewhere. If you are looking for someone who will go above and beyond, get things done with a sense of urgency, and is focused on providing the BEST customer service as well as delivering the best product for your unique situation, then Mr Stranser is definitely the person you want to do business with!!!

Review 25 (2019-10-21 - Rating: 5)
We were referred to Firehouse Mortgage from our realtor because we were not happy with the broker that we were working with at the time. Sean from Firehouse called me right away and started working on our case...within a day, Sean had results for us and we started house hunting. Throughout the whole process, Sean communicated with me almost everyday and never left me in the dark about anything. Once we found a home, things moved very quickly and was expected to close sooner than we thought. Although there were some hiccups towards closing, Sean communicated with me and he never let us down. Aaron & Rachel (owners of FM) got involved with our case as well and ensured that everything was going to be alright. They promised that we would close...they went above and beyond to fulfill that promise by expediting the whole process over and we closed as promised! Now, we are in our dream home and it is because of all their hard work and dedication... THANK YOU SEAN, AARON & RACHEL!!!

Review 26 (2020-04-20 - Rating: 5)
Sean was my loan officer and he handled my case really well. He walked me through the entire refinance process and followed up with me often to ensure that I understood all the documents that I had to review. I had no issues with my refi. I would recommend Firehouse Mortgage to everyone!

Review 27 (2023-01-19 - Rating: 5)
As a first time home buyer I had a million questions and had no idea what all was entailed in buying a home. Sean and Firehouse Mortgage made the process easy and painless. Without a doubt, I will use Firehouse Mortgage and Sean Strasner again.

Review 28 (2020-12-22 - Rating: 5)
I had the pleasure of working with Anthony on the recent purchase of my new home. He was extremely attentive and helpful throughout the entire process. Would constantly send me text and emails to let me know he was always available if I had any questions or concerns. He made the process stress free! I would highly recommend him!

Review 29 (2020-06-11 - Rating: 5)
I just closed two recent deals with my buyers using Firehouse mortgage. One of the buyers went with a VA loan and got a very low interest rate at 3.1% at the time and they received $9k back at closing as well. My other buyer was an investor that received a low interest as well at 3.1% and the transaction went as smoothly as possible thanks to the help of Aaron & Rachel Clark who kept me, the buyers, and title company informed throughout the each closing. I highly recommend any realtors, brokers, investors, buyers that are looking for an honest and hardworking mortgage team that is also a former military vet and Houston fireman to work with Firehouse Mortgage. I look forward to working with them again on future transactions.

Review 30 (2021-10-01 - Rating: 5)
Sean with Firehouse Mortgage did an outstanding job with my client and the purchase of his home. We had a seamless transaction with constant communication! Thank you Sean!~Beth W.

Review 31 (2021-09-09 - Rating: 5)
Sean is great! He was very responsive and answered all my questions. He worked to help make sure I was comfortable throughout the process. I would definitely recommend Sean and Firehouse Mortgage.

Review 32 (2023-02-07 - Rating: 5)
If i could give Sean 20 Start i would! He helped me and my family get into our dream home in 12 days. Sean made the process seem so easy. He is 1-man army of client service.

Review 33 (2020-07-15 - Rating: 5)
After shopping around at several other locations Firehouse Mortgage provided much better quality and even gave me an overview of what loans to look out for when accepting offers during the process. I knew I selected the right company when the title company paused and commented that I got a really good rate. Very responsive and never not answered me in a timely manner. I would highly recommend.

Review 34 (2021-09-11 - Rating: 5)
As a realtor, it is important to have a reliable mortgage broker to recommend to clients. Firehouse and particularly Sean Strasner have been over the top in customer service, communication and providing excellent rates for home buyers!

Review 35 (2020-05-04 - Rating: 5)
Highly recommend! Aaron made our process super easy. Aaron was very friendly and helpful and kept me informed every step of the way. Firehouse Mortgage is the ONLY way to go.

Review 36 (2020-07-16 - Rating: 5)
During this crazy time of viruses and low interest rates, it seems everyone is trying to refi. Even with the overload, Aaron & Rachel at Firehouse worked hard to get us taken care of. Their expertise and handling of every detail made our refinance a snap. Rather than work on behalf of the underwriters and banks, Firehouse went to bat for US.Thank you, Aaron & Rachel for taking such good care of us!

Review 37 (2022-04-25 - Rating: 5)
Sean was so incredibly helpful during our buying process. Always answered quickly, helped us find all the right people and dealt with even our dumb questions. We went from start to close in only 3 weeks! Amazing!! Highly recommend!

Review 38 (2021-12-29 - Rating: 5)
Came highly recommended and for good reason. We had some challenges but Firehouse Mortgage stuck with us and guided to the best of their ability. We appreciate their efforts and integrity.

Review 39 (2020-07-14 - Rating: 5)
Working with Rachel and Aaron was great on my refinance. They answered all my questions timely and thoroughly, gave me all of my options and worked with me on making the best decision for me. It was a real pleasure getting to know them.

Review 40 (2024-05-23 - Rating: 5)
I inspected 600+ homes for a living before buying my first. Im telling you now, its such a hassle and undertaking. Thanks for making it easy Firehouse.

Review 41 (2020-07-14 - Rating: 5)
Aaron and Rachel helped me with the refinance of my home. They were great and made the process easy and simple. I would highly recommend using Firehouse Mortgage for anyone looking to buy or refinance a home!!

Review 42 (2020-03-24 - Rating: 5)
Im glad to have found a mortgage company that is quick and professional. From the beginning to the end of the loan we were well informed. Excellent rates and low fees is another reason we used them. There were no surprises in the end and closing dates was moved up a week earlier. I have referred all my friends and family members.

Review 43 (2021-04-21 - Rating: 5)
Aaron helped me refinance my VA loan at a very low rate. Very painless and fast closing. All my questions were answered in a very timely manner. He was very transparent through the whole process.

Review 44 (2022-01-14 - Rating: 5)
Aaron and Rachel made my first time buying a home so much easier! I highly recommend them for all your home purchasing and refinancing needs!

Review 45 (2020-12-17 - Rating: 5)
I would like to give then a BIG THANK YOUU... they are amazing, knowledgeable people, I dont have words to describe then they helped me and my family to achieve our goal to buy our firts home. After majors setbacks they found a solution for it.Thank you Aaron and your team for all youll did for us.God bless youll.Best Regards

Review 46 (2020-10-29 - Rating: 5)
Worked with Aaron and his team to purchase my first home. They were able to answer all my questions and give me a very competitive rate. Very happy with their great service.

Review 47 (2020-03-27 - Rating: 5)
Excellent company to work with and great customer service. Aaron was always there to answer our questions. He was able to help us close in 3 weeks!

Review 48 (2020-07-14 - Rating: 5)
Would do it all over again with this team in a heartbeat. They were professional and fast and super responsive. I started off with another lender and after comparing prices I saved Soo much money. Thanks guys.

Review 49 (2020-07-15 - Rating: 5)
Amazing company! Very professional and beat other companies interest rates. Definitely will use them again. Trustworthy and firefighter owned.

Review 50 (2023-08-07 - Rating: 5)
Completed 3 deals with Aaron & Rachel - they are absolutely great to work with!

Review 51 (2022-08-31 - Rating: 5)
Amazing lender to work with! I absolutely loved all the updates. I knew exactly what was happening from start to finish. Highly recommend!