City Bank Mortgage

Located in Houston, Texas

Address: 6006 N Mesa St Ste.1006, El Paso, TX 79912, United States

Phone: +1 915-833-8121

Rating: 4.6

Review 1 (2024-04-17 - Rating: 5)
I have recommended Sam Guido to many home buyers over the past 15 years. He is one of the most professional mortgage lenders Ive known and consistently provides excellent customer service. Always reliable and communicative with my clients and with me throughout the home-buying process. He is excellent!

Review 2 (2024-06-25 - Rating: 5)
Sam and his team are true professionals and they make my clients feel at ease because he has a lot of knowledge and he explains everything thoroughly. I will definitely work with Sam and his team again.

Review 3 (2022-04-28 - Rating: 5)
Sam Guido took care of the whole loan process for my client and was great at keeping me in the loop. He stayed on top of every detail & locked in the rate before rates went up. I appreciate all the attention to detail and for making my client felt heard and taken care of!! Highly recommend and we will definitely be working together in the future!

Review 4 (2022-05-01 - Rating: 5)
I do not have enough words to thank our loan officer AJ (Alonzo Vega)He is super hard working and answers all your questions in a timely manner. It was our first time buying a home and he made sure we knew exactly what was happening during the entire loan process. Very polite, professional and helpful!! Definitely was a peace of mind working with him. 100% recommend !

Review 5 (2020-05-05 - Rating: 5)
I worked with Sam G. in El paso and it was a great experience. He worked on my loan like it was a loan for himself is how I saw it. He made himself available and helped us 100 percent from start to finish. There is not one thing I would have changed about how he worked with us to get our home loan. It was perfect and this all happened during a very weird time with covid 19. I will recommend him to every friend and family member in the market for a home loan. Thanks again for taking care of us like we were family and not just a customer!!

Review 6 (2020-02-06 - Rating: 5)
Sam Guido and his team, Sandra and Alonzo have made our dream come true-that is, purchasing our retirement home. The whole process of applying tor mortgage, getting the BEST interest rate in the market, and closing was only possible because the team guided us step by step. There are not enough words that can express our gratitude and how thankful we are of having this Citibank team backing us. Thank you for everything!!!

Review 7 (2020-03-25 - Rating: 5)
We are so pleased that Sam and his team helped us obtain a mortgage loan. They helped us every step of the way and did everything possible to make sure we got what we needed to get a home. To Sam and his team Thank you so much for everything. We will be forever thankful and grateful. Thank you for helping us get our home!!

Review 8 (2022-03-22 - Rating: 5)
Sam Guido is super intelligent, polite, well versed in financial matters, and a true professional in all aspects. He should and will be President of a mortgage bank. Thanks for all of your great insight and guidance, Sam!

Review 9 (2018-11-27 - Rating: 5)
Sam Guido, what can I say...other than, you helped me IMMENSELY throughout my new home purchase adventure. I certainly appreciate all the hard work you and your staff did for me and to help me get approved without any hiccups. I am grateful for your sincerity in answering all my questions and advising me on what course I should follow. You never led me astray. I want to thank you for keeping me in the loop and also taking the time to meet with me or talk with me after hours. Now that I am officially a homeowner, I shall heed your words of advice regarding my credit file. Again, thank you, my friend. I will certainly pass your name along to any prospective buyers in need of a diligent banker and company.

Review 10 (2020-01-15 - Rating: 5)
So What can I say about Sam, I would say he is the epitome of professionalism and great service. My wife and I cant thank him enough for helping us through the process, he really goes that extra mile to make sure you get your home, Im really looking forward to working with him in the future. THANKS SAM!!!

Review 11 (2020-03-25 - Rating: 5)
If you want a loan officer to close your deal/home, Sam Guido is your man. My buyers had gone through another loan officer. They did exactly as the loan officer said and at the end they werent able to buy. Sam got them closed. Hes awesome!

Review 12 (2019-08-05 - Rating: 5)
Sam Guido and his coworkers made the whole home loan process as easy as possible. There is alot of paperwork involved but they met with me on weekends and after 5pm . He also emailed and texted me numerous times to keep me totally informed.

Review 13 (2017-05-09 - Rating: 5)
I was referred to them from a friend. Our home buying experience could not have been better. Norma has given us unparalleled service. Shes been patient with our questions and concerns and has been extremely flexible with availability. I have felt comfortable through the entire process. Thats enough for 5 stars right there.

Review 14 (2021-09-29 - Rating: 5)
It was a great experience with Sam Guido.He was very accurate, keep his words. I really appreciate his work and his knowledge and professionalism.Thank you Sam!

Review 15 (2023-05-07 - Rating: 5)
This is the second time that my client works with Sam and I can see why he chose to hire him as his loan officer... Sam is easy to work, reliable, and makes the closing dates happen!

Review 16 (2020-01-15 - Rating: 5)
Super pleased with Sam Guido. He is professional,attentive and above all efficient. Enjoyed working with him and look forward to many more transactions with him. Thanks Sam!

Review 17 (2022-09-12 - Rating: 5)
Alonzo AJ Vega was a great loan officer. Responsive, professional, and efficient. And we closed on time! I highly recommend him.

Review 18 (2022-01-10 - Rating: 5)
Sam Guido and his team were truly amazing. Really made the process as simple as possible. Always available for conversation or questions.

Review 19 (2018-09-09 - Rating: 5)
City Bank was great from the start of my house hunting. They were very helpful every step of the way. The communication was on point and I recommend City Bank to anyone looking into buying a home .

Review 20 (2020-09-25 - Rating: 5)
Two of the all time great and brilliant El Pasoans, Jody Mullings, President and Sam Guido, SVP of Mortgage Lending immediately place City Bank El Paso in the upper pantheon of the very best places to bank in theSouthwest !

Review 21 (2022-05-10 - Rating: 5)
Sam Guido took care of the whole loan process thanks. for take care veteran my wife shalom.

Review 22 (2021-11-07 - Rating: 4)
Sam Guido and Sandra Martinez, Thank you very much.Your are so kind and your service is professional. You really care about your clients.

Review 23 (2022-02-05 - Rating: 5)
It is a pleasure working with you! Buyers feel very comfortable and have respect for your professionalism. Thank you very much.