Austin Mortgage Associates

Located in Houston, Texas

Address: 1717 N Mays St, Round Rock, TX 78664, United States

Phone: +1 512-789-7169

Rating: 4.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
LGBTQ+ friendly
Transgender safe space

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2023-12-21 - Rating: 5)
From the very beginning of our journey to purchase our first investment property, Austin Mortgage Associates, led by James and his incredible team, proved to be nothing short of amazing. Their blend of professionalism, efficiency, and genuine kindness truly set them apart in the world of mortgage services.We were under a significant time crunch, a situation that often brings immense stress and uncertainty. However, the team at Austin Mortgage Associates handled our case with remarkable dexterity and grace. The level of support we received was extraordinary – it felt like they were giving their all to ensure our success.What impressed us the most was the seamless integration and personalization of their services. They didn’t just see us as another client; they treated us with a unique and personal touch that is rare in today’s fast-paced business world. This human approach, coupled with their professional expertise, made all the difference.The result? Our transaction was completed within our tight timeframe, a testament to their efficient system and dedicated team. It’s not just their expertise in mortgage lending that makes them excellent, but also the kindness and human warmth they extend to their clients. This rare combination is what makes Austin Mortgage Associates truly exceptional.I wholeheartedly recommend James and his team at Austin Mortgage Associates to anyone looking to navigate the complexities of property investment. Their stellar service, outstanding commitment, and heartfelt dedication are what every client deserves.Thank you, Austin Mortgage Associates, for turning what could have been a stressful experience into a smooth, successful, and truly pleasant journey.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 2 (2022-06-25 - Rating: 5)
We used Austin Mortgage Associates for our home refinance. This is the 3rd home weve owned, so were not babes in the woods.James Copeland worked with us to make the deal happen. He personally took charge of pulling together our paperwork (not handing it off to someone else), making sure we had everything needed and coordinating the process. I asked some fairly tough questions that James handled well.We were evaluating 3 mortgage brokers at the time. The two other brokers were our current mortgage holder and the previous one (who sold the thing). We have no complaints about the other brokers. They all had competitive deals in the new inflation related mortgage finance world.James stood out because of his personal energy, his seeming commitment to our story, his willingness to listen, his keeping the process going (and not stagnating at some point), and the fact he was local, not in an office hundreds/thousands of miles away. After the closing I let James know I hadnt received a copy of the appraisal as I should have. I dont know why I hadnt received it earlier (spam folder?) I got one from James 5 minutes later.The other brokers would have gotten a 4 star rating. James Copeland and Austin Mortgage got 5.

Review 3 (2020-08-18 - Rating: 5)
All I have to say is what a great experience I have had with Austin Mortgage Associate. As a first time buyer and fresh out of college, James took me under his wing and walked me through the entire process of purchasing my first house. James does a fantastic job connecting with the people that come into his office not only on a professional level but a personal level as well. We set a plan to Re-finance after two years of the original closing date if the time was right and James put the plan into motion this June. I cannot thank him and his team enough for all the work they do. James is my first recommendation to anyone in the market that is purchasing and/ or re-financing a home!

Review 4 (2020-08-30 - Rating: 5)
My husband and I have had the pleasure of working with James at Austin Mortgage Associates three times over the last 14 years. First, for the purchase of our home in 2006, a refi in 2012 and a recent refi this month! There are not enough adjectives to describe the wonderful care he takes with his clients, his thoughtfulness throughout the entire process all while making the time to personally connect with us. James also connected our sons to discuss career plans post college! Just amazing. Now, not only that, but his entire staff are equally outstanding. I recently worked with Evan and Christine and they are top notch! If you are looking for honesty, integrity and someone ready and willing to go the extra mile for you, then you need to contact James at Austin Mortgage Associates. I know if our plans to purchase or refi again in the future, no doubt I will be calling James again :)

Review 5 (2020-02-27 - Rating: 5)
James has helped us with our mortgage on our last two homes, along with many of our friends along the way. He is so knowledgeable about the industry, presented us with many options to accomplish our goals both when buying and refinancing (very patient and constantly educating us as we were first time buyers), and was a pleasure to work with and learn from the whole time. Cathy in his office was equally helpful and wonderful to work with. We will continue to send our friends and family to work with James and his team at AMA.

Review 6 (2022-10-26 - Rating: 5)
I cannot speak highly enough about Austin Mortgage Associates and James Copeland. He has assisted me through 3 home purchases and every time it has made a complicated process extremely easy to get through. His knowledge and expertise is why my family and myself have been using Austin Mortgage Associates and James Copeland for almost 20 years. If you are looking to begin your search for a new home, you could not be in better hands.

Review 7 (2019-03-18 - Rating: 5)
James is amazing!! I had reached out to him last year while still living in Colorado and expressed wanting to relocate and buy a house in the Austin area. Throughout the year leading up to my move and the whole buying process start to finish James kept me inform and went to battle for me. Between a tricky loan process AND being in the middle of a government shut down James GOT IT DONE! I was so lucky to have found him and so blessed and honored to have James and his team battling it out for this beautiful house! I say with 100% honesty and confidence NO ONE, can do what this man can! He’s far ahead of the pack. Thank you again so much James for everything! You’re the best!

Review 8 (2014-02-14 - Rating: 5)
I cannot recommend James Copeland and Austin Mortgage Associates highly enough. James knew precisely what we needed to do to buy a home. If you listen to him and follow his instructions you will have zero problems buying a home. Due to a previous home buying experience many years ago, I was worried that things would go wrong throughout the process, with the underwriters constantly telling us to do more and give them more money. Not with James. He is so good at his job that if you do what he tells you to do, the process will be seamless. No surprises, no closing delays. I cannot imagine a better experience buying a home.

Review 9 (2020-05-29 - Rating: 5)
We’ve used Austin Mortgage twice and most recently for a cash out refinance. James provided such exceptional service along the way and was always very quick to respond to any questions via text or email. It’s always a pleasure talking with him and truly enjoy his upbeat positive attitude and knowledge about the process. Thank you again for another wonderful experience!

Review 10 (2017-09-18 - Rating: 5)
My wife and I had the good fortune to have worked with Mr. James Copeland and his staff when financing our new home in Leander, TX, during the summer of 2017.James was extremely knowledgeable, and made the loan application as painless (and even, dare I say, fun!) as possible. James coordinated all of the loan application activities, and got us a VA loan in nearly record time with no complications or frustrations and with very favorable mortgage terms.I would certainly recommend using James Copeland and Austin Mortgage Associates when it comes time for you to finance, or possibly refinance a home.

Review 11 (2020-10-22 - Rating: 5)
My experience with James at Austin Mortgage Associates was great. James answered all my questions and concerns promptly. Im sure I called him way to many times, but sure enough every time he would pick up the phone and walk me through the questions I had. I would definitely recommend 10/10 and if I ever need to again I will reach out, so he can help me on the next purchase! Thanks for the help.

Review 12 (2017-04-28 - Rating: 5)
Absolutely the best mortgage loan experience in my life. James and Cathy were absolutely wonderful to work with and always kept me abreast of what was going on. My situation was a bit more complex, having just gone through a divorce and not even knowing if I could qualify for a new loan. James went above and beyond to get me a loan for the house I found, and even managed to get the rate lower than initially thought. I cannot say enough good things about James and Cathy - professional, experienced, and very down to earth people. If youre looking for someone to help you (re)finance your home, look no further than Austin Mortgage Associates. You WILL NOT be disappointed.

Review 13 (2022-02-17 - Rating: 5)
James Copland was a miracle worker throughout the entire process and I cant recommend him enough. We went through a very complicated mortgage process involving a divorce, legal name change, a combative party with interest in the house, and every inch of red tape you could possibly imagine. James with with us every step of the way and ensured that once we were ready to go there werent any mistakes.If youre looking for someone to get you through a quagmire of legal issues James is the guy.

Review 14 (2015-05-29 - Rating: 5)
James and his wonderful team, are the ultimate professionals. They treated me like a person, not a number, took the time to understand my situation properly, before finding exactly the right mortgage for me, and then went on to handle EVERYTHING quickly and Professionally. Even the Title company that the seller used, was amazed at their efficient and responsive attitude. I can honestly say that I would still be stuck renting and believing the You have to have this credit score to qualify nonsense from QL and the Big Banks, if it wasnt for James. He really went the extra mile and I now own a beautiful home. I cant thank Him, and his great processor Cathy, enough. Add to that they are Dan nice people too, the sort of folks you will want to hang out with afterward, and you have an amazing package !!!

Review 15 (2020-03-02 - Rating: 5)
James helped my husband and I buy our first house... He was so knowledgeable and walked us through each step of the process helping us make the best decisions the whole way! We are so thankful to have gotten to work with him and will definitely be coming back in the future!

Review 16 (2018-10-15 - Rating: 5)
My wife and I used James for our first home purchase in 2014 and he was amazing and explained every little detail to us. He was so good, we contacted him for our recent home purchase and nothing changed, still amazing! Zero issues, zero delay, clear communication...nothing better!

Review 17 (2020-04-30 - Rating: 5)
This was our first time going through the purchase of a home, and it couldn’t have been easier! He was incredibly thorough with each step and what we could expect throughout the journey. He made us feel comfortable and was so knowledgeable. We highly recommend James and his company and absolutely would use him again!

Review 18 (2020-07-24 - Rating: 5)
James made the entire process of buying a home very easy. He was always easy to get a hold of and prompt with his replies. James knows the Austin real estate market back to front, highly recommended.

Review 19 (2020-06-26 - Rating: 5)
James was great on helping us through out the entire process. He gave us a very accurate loan estimate and he was very detailed in explaining all of the fees.He is very quick to respond to any questions you might have. It was a pleasure working with him. We highly recommend him.Thank you James!

Review 20 (2020-06-07 - Rating: 5)
My family members and I have used James multiple times and will always go back. He makes everything so easy to understand and discusses all options so you can choose what works best for you. Exceptional service, always available whenever you need him. Super friendly and personable, great guy. Highly recommend!

Review 21 (2019-03-20 - Rating: 5)
There is no one better in the business than James Copeland. He genuinely wants the best for his client and will go out of his way to make sure you are taken care of. Ive learned so much working with James, I cant thank him enough. I will never even consider another lender.

Review 22 (2019-11-23 - Rating: 5)
As a self-employed entrepreneur, my mortgage application was complicated. James Copeland & his team worked diligently & professionally to get it processed & approved! I highly recommend Austin Mortgage Associates!!

Review 23 (2018-10-29 - Rating: 5)
James and Ms. Cathy are the absolute best! They were patient, compassionate, professional, and extremely knowledgeable. If you are looking to buy a home, please give them a call - you will not regret it.

Review 24 (2017-09-29 - Rating: 5)
If you want your mortgage or refi done right the first time , look no further than James Copeland. From start to finish, James will help you the entire way and get you the absolute lowest rate .

Review 25 (2017-06-17 - Rating: 5)
James and his staff are absolutely wonderful! They were on top of everything and made purchasing a house extremely easy. I highly recommend them.

Review 26 (2018-05-10 - Rating: 5)
James is very knowledgeable and helpful. We certainly look forward to doing future business together on our next home buying experience.