Ashley Henderson Mortgage Broker
Located in Houston, Texas
Address: 137 State Hwy 121 suite 115, Coppell, TX 75019, United States
Phone: +1 412-558-7474
Rating: 5
Services
- Identifies as women-owned
- Online appointments
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Assistive hearing loop
- Gender-neutral toilets
- Appointment required
Categories
- Mortgage broker
Photos
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Comments
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Review 1 (2024-10-11 - Rating: 5)
As investors, my husband and I have worked with at least six different mortgage brokers, but working with Ashley was by far one of the easiest and most comprehensive experiences! She made the entire process worry-free and absolutely seamless. All the finer details were taken care of, and she answered our questions before we even had to ask. Ashley even researched the area and the Florida market for rental properties to ensure our investment was worthwhile since we live out of state. Her approach is uniquely informative and personable. Shes honest, transparent, and provides super helpful recommendations. She also delivered by securing us a great mortgage rate! My husband and I wouldn’t hesitate to work with Ashley again. -
Review 2 (2025-01-31 - Rating: 5)
I cannot overstate how phenomenal Ashley is to work with! More than just a mortgage broker, she made our refinance process completely effortless through her incredible level of personal engagement and care. Even when my husband was constantly texting her with questions, she remained incredibly patient and responsive – getting back to us almost immediately or letting us know promptly if she needed to look into something further.What really sets Ashley apart as a fantastic mortgage broker is how she makes you feel truly connected and comfortable. When you talk to her, her voice just says how can I help you more? Her mortgage knowledge is phenomenal, and she explains everything in a way that makes the whole process clear and seamless. We always felt we were in really good hands with her super professional approach and genuine desire to get the best refinance results for us. I honestly couldnt recommend her enough! -
Review 3 (2025-02-12 - Rating: 5)
Working with Ashley as our mortgage broker felt like working with family – you could feel her smile through her voice in every interaction, even in text messages! After a disappointing experience with a big lender who just sent a text saying they couldnt deliver, Ashley was a complete turnaround. She was incredibly attentive and professional, making personalized videos showing all our mortgage options while running through the numbers on her computer.Ashley genuinely cares about her clients, which is obvious right from the start. Whether I reached out early in the morning or after hours, she was always responsive and made me feel comfortable asking any questions. Shes everything youd want in a mortgage loan specialist – knowledgeable, professional, and extremely friendly. She went above and beyond to help us with our cash-out refinance, proving that great customer service isnt just about what you do, but how you make people feel. -
Review 4 (2024-12-23 - Rating: 5)
I couldnt have asked for a better mortgage broker than Ashley Henderson! As a first-time homebuyer, I had a ton of questions, and Ashley took the time to answer all of them while educating me about the lending process. She assured me there was no such thing as a dumb question - which made me feel completely comfortable asking anything. Her transparency and attentiveness set her apart from other mortgage brokers Ive heard about from friends, who didnt have such a great experience.Ashley was incredibly responsive! She checked in regularly and was always available if I needed her. I actually communicated with her more than anyone else during my home purchase (including my Realtor)! She helped me secure a great rate on my USDA loan for my new home in Chico, Texas with a quarter-acre lot. After such a great experience, Ive already recommended Ashley to several friends here in Texas looking to buy their first homes. Ill definitely keep working with her until the day she retires! -
Review 5 (2024-10-25 - Rating: 5)
Ashley isnt just a mortgage broker - shes a phenomenal educator who makes sure you understand the home-buying process from start to finish! Ive worked with other lenders in the past, but the way Ashley handles the process is leaps and bounds above the rest. She doesnt just answer your questions, she provides detailed video tutorials with an in depth explanation. I travel frequently so these videos were incredibly helpful - I could access them anywhere at any time. Ashley took the time to understand my situation and offered me multiple loan options, explaining each one thoroughly so I could make the best decision for my investment purchase. I never felt pressured in one direction or another. Her communication is excellent - there was never a time I couldnt reach her when I needed to - and she always returned my call immediately as if I was her only client. This was truly a fantastic experience! Anyone looking to buy in Texas needs to call Ashley. Especially if you are a first time home buyer - by the end, you will be better versed in loan options than most other lenders! I will definitely be calling Ashley again soon! -
Review 6 (2024-12-17 - Rating: 5)
Ashley is fast, efficient, and honest! Another real estate investor referred me to her when I was looking for a reliable mortgage broker to help me refinance my investment property in Celeste, TX. Ashley was incredibly responsive, answering texts and calls even on weekends, and made the entire mortgage refinancing process smooth and hassle-free. When I inquired about different interest rate scenarios, including buying down points, she walked me through several options so I could make an informed decision based on what worked best for me and my financial situation. She made sure I submitted all the required documents and handled everything quickly with no complications. I’ll definitely work with Ashley again and recommend her to anyone looking for a top-rated mortgage broker who makes refinancing seamless and gets things done with minimal stress. -
Review 7 (2024-11-18 - Rating: 5)
As experienced real estate investors, we know that lending for a custom-build requires a mortgage broker who can handle complex situations - and Ashley delivers. She was with us through our entire three-year custom home building process, getting creative with solutions and staying incredibly responsive throughout. While many lenders can handle standard loans, Ashleys knowledge of crunching numbers while being able to tackle complex entrepreneur/investor situations really gives her a leg up. Anyone can work hard to gain your business, but it takes someone special to work hard to keep it and Ashley does exactly that. Her professionalism and dedication to staying engaged through a year-long closing process proved she was the right lender to choose for our new home in Flower Mound, TX. Ive already referred two of my employees to her because I know shell handle their loans, with the same attention to detail and responsiveness she showed us. -
Review 8 (2024-10-08 - Rating: 5)
Ashley Henderson is a resourceful mortgage broker with an amazing network of lenders! I worked with her to find a loan for a unique investment property in Waco, TX - multiple duplexes across multiple lots. Since I was purchasing from out of state, Ashleys knowledge of the local market was extremely important. Ultimately, she found a lender who matched our needs along with a competitive interest rate that beat all the local banks!Ive purchased many investment properties and worked with lots of mortgage brokers over the years - they need to have a good network, must be super responsive, and find a mortgage that meets your specific needs. Ashley meets and exceeds all those expectations!She knew exactly what type of lender would be the best fit for our property and has an amazing ability to navigate every complex detail of investment property financing. Id definitely work with her again and recommend her to others, even for long-distance transactions. In todays market, you dont need to meet face-to-face - you just need someone who knows their stuff, and Ashley certainly does. -
Review 9 (2024-10-19 - Rating: 5)
Ashley is a great mortgage broker in Arlington to work with if youre looking for five-star service! Knowing her from our community was a big reason we hired her, and she proved to be the perfect lender to call. She was super easy to reach if we had any questions, communicated well, and kept us up to date - we were never left in the dark about what was going on.As first-time homebuyers, we felt well-supported without being pushed in any direction. She provides the information you need to make the best possible decisions and works hard to secure a lower rate. Its not the best market, so I already know I’ll be calling Ashley again when it’s time to refinance, for sure!Thank you for making the process so easy and keeping us well-informed! -
Review 10 (2024-10-10 - Rating: 5)
Ive known Ashley for a long time, so finally getting to work with her was awesome! She made the whole process of buying our primary home (in Ambridge, PA) really smooth. I really loved her communication style and timeliness. Ashley created videos explaining fee sheets so we could watch them and quickly grasp the information on our own time which was super convenient. Her clear communication left no gray areas or unanswered questions. We had an amazing turnaround time and when we needed changes or had questions, Ashley was on top of it. She worked well with our real estate agent and was always responsive and adapted quickly to the ever changing market. -
Review 11 (2024-11-22 - Rating: 5)
As a real estate agent who has worked with many mortgage brokers throughout Texas, I can confidently say that Ashley stands out for her passion, discipline, and consistency. She shares my work ethic and never cuts corners, which is exactly what you want in a lender and partner. Her ability to move quickly while staying thorough is truly impressive - Ive seen her close a home loan on time despite a 14-day buyer approval window. Shes that good!Another reason I refer my homebuyers to Ashley is that, as a mortgage broker, she can shop all the different loan programs, giving my clients comfort knowing theyve explored every available option without needing to bring in multiple lenders. I love her excitement for the business and her willingness to go the extra mile. Thats why she will continue to be my go-to whenever I have a homebuyer needing a reliable mortgage broker in Arlington. -
Review 12 (2024-10-21 - Rating: 5)
Ashley is the perfect mortgage broker for property investors! Weve worked with her on refinancing two of our properties, and shes been awesome to work with - this time for a cash-out refi on one of our investment properties in Greensburg, PA. Weve used other mortgage brokers, but Ashley has been the best by far!She stayed involved from start to finish. While other brokers kept us waiting for weeks, Ashley was always on top of everything. Her communication was excellent - she kept us updated throughout the process and let us know exactly what was needed. The online platform she used for documents and signatures was very user-friendly, and Ashley was always available to answer questions or help us with anything we didn’t understand.A standout moment for us was when we were on vacation - Ashley found a remote notary to close the refi, which we didn’t even know was possible! On top of that, she secured us a great rate. Weve already recommended her to several people and will definitely use her again for future properties. It’s also pretty awesome that she’s licensed in multiple states! -
Review 13 (2025-01-31 - Rating: 5)
Working with Maria and Ashley @ Umortgage was a great experience. The team was always prompt and accurate with documents, making the escrow process smooth and efficient. They handled any issue with expertise and provided excellent customer service. I highly recommend Umortgage for their reliability and professionalism.Thanks,Amanda Villalpando your preferred Escrow Officer at Alamo Title Co-Arlington -
Review 14 (2025-02-08 - Rating: 5)
Ashley is hyper responsive, extremely knowledgable on all things mortgage, and an absolute pleasure to work with! Could not recommend her stronger for anybody looking for a mortgage broker! -
Review 15 (2024-08-23 - Rating: 5)
Ashley was amazing! She was so easy to work with, she explained things through video, instead of just trying to tell me over the phone, and I LOVED that. It was my first time working with anyone on a cash out refi and she helped me get my paperwork together, called people who weren’t answering me, answered my annoying questions, and encouraged me when I was feeling frustrated. The process for cash out refi is long, but with Ashley, it was easy and painless! I HIGHLY recommend her and have already handed her number out to multiple people. -
Review 16 (2024-07-30 - Rating: 5)
Ashley was an absolute dream to work with. She expertly guided me through every detail of purchasing a second home, anticipating and answering all of my questions before I even thought to ask them. The process was incredibly smooth, and we closed quickly. I highly recommend her to anyone looking to purchase a property. -
Review 17 (2024-07-31 - Rating: 5)
I can’t say enough amazing things about my experience with Ashley. She was extremely patient and answered every question that I had and also made sure to educate me along the way. She ensured that as an Air Force veteran, I had access to all the benefits a VA loan had to offer and I’m so thankful. She helped my kids and I get into the perfect home. I highly recommend her! -
Review 18 (2024-06-19 - Rating: 5)
I had a great experience with Ashley. She was incredibly informative and friendly, guiding me through every step of the mortgage process. What stood out to me was how quickly she responded any time I reached out, addressing any questions or concerns I had. -
Review 19 (2024-06-19 - Rating: 5)
Ashley is excellent at what she does. She took the time to explain my different options and scenarios--even made spreadsheets and graphs so I could understand. As a senior citizen we dont always grasp the information In front of us. I recommend Ashley to anyone who is trying to purchase a home. -
Review 20 (2023-11-22 - Rating: 5)
Ashley is an AMAZING Lender!!! We were so nervous about buying our first home together and we were so Lucky to have worked with Ashley and her team. The entire process was so smooth and with the knowledge and help she provided, we found our dream home! I will always recommend Ashley to anyone who is looking to buy! Shes a true Jackpot! -
Review 21 (2024-03-22 - Rating: 5)
Working with Ashley was a pleasure. She made the process very easy, explaining every detail each step of the way. I wish purchasing houses was a more frequent activity just to work with her again. Thank you Ashley! -
Review 22 (2023-12-18 - Rating: 5)
Ashley was amazing to work with throughout the entire home buying & loan process. I am confident that Ashley and her team were the single reason we remained on track and closed ahead of schedule. I cannot recommend highly enough. -
Review 23 (2024-06-19 - Rating: 5)
Ashley was amazing for us when we got our mortgage, and explained interest rates as many times as I asked (which was too many). I would recommend her to anyone!! -
Review 24 (2023-11-22 - Rating: 5)
Very easy to work with. Good people. Made this journey worth it and has great advice.