Academy Mortgage
Located in Houston, Texas
Address: 2500 Dallas Pkwy Suite 540, Plano, TX 75093, United States
Phone: +1 972-381-2424
Rating: 5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Mortgage broker
- Financial institution
- Mortgage lender
Photos
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Comments
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Review 1 (2023-11-15 - Rating: 5)
Jason is extremely knowledgeable and provides excellent customer service to the clients and agents he works with. He goes above and beyond to build relationships based on trust and ensures that everyone he works with feels appreciated. It has truly been a pleasure working with Jason. I will continue to recommend him in the future and look forward to working with him again soon. -
Review 2 (2023-10-30 - Rating: 5)
Working with Jason was a pleasure. He spent the time to educate us on the entire process and helped us feel at ease through our first home buying experience. This was really helpful and took all the stress out of the equation. I would recommend partnering with Jason through your home buying journey. -
Review 3 (2023-05-06 - Rating: 5)
Thank you Jason Browning for taking care of our new home loan! Your professionalism, excellent communication and expertise was impressive! From start to finish, the process was smooth and stress free! As always, you went above and beyond to make sure all the details were taken care of and we appreciate you and your hard work! I highly recommend Jason and will not hesitate to use his services again in the future!! -
Review 4 (2024-01-03 - Rating: 5)
Janet is an excellent Mortgage Broker. Shes very knowledgeable and gives our clients choices that work best for their situation. Shes communicative and keep us informed. I appreciate her support and help to serve our clients better, we work well as a team. -
Review 5 (2023-03-28 - Rating: 5)
I truly cannot say enough good things about Jason, his team, and Academy Mortgage. From our very first consultation, to closing AND beyond, Jason has been there every step of the way. Jason is prompt, kind, knowledgeable, professional, and communicative. He is always a phone call, text, or email away. As first time home buyers, we wanted to find a Loan Officer that would allow us to feel confident throughout the buying process and Jason exceeded all expectations - he even came to our closing to support! If you are looking for a Loan Officer, Jason is definitely your guy. We will 100% work with him again in the future and will confidently pass his name along to family and friends! -
Review 6 (2022-05-19 - Rating: 5)
Jason Browning and his team made my first home buying experience great! In a competitive housing market, I had an advantage with Jason as my lender with his team going above and beyond when Id put out an offer with my pre-approval letter. Jason walked me through my loan options so I could make the best decision for my needs and also my wants. I felt very informed along the way and they were available to answer any questions I had. The entire loan process from applying on the app to closing went smoothly. I would highly recommend Jason Browning to anyone! -
Review 7 (2020-03-05 - Rating: 5)
Jason Browning was amazing to work with! My husband and I were first time home owners and he went above and beyond! He was always patient will all the questions we had. He also had tons of great resources to explain the process. The application to submit our documents was all in one place and made everything quick and easy. Since I was about to travel, his team also assisted us with a quick closing on our house and did an excellent job. I thoroughly look forward to working with him again! Highly recommended. -
Review 8 (2023-10-03 - Rating: 5)
Jason and his team guided us through every step of the mortgage financing process. The Academy mortgage team was very responsive and provided us with routine updates all the way until closing. Jason even made an appearance at closing with a congratulatory toast for the purchase of our new house. We couldnt have been happier with our decision to choose the Academy Mortgage team for the financing of our dream home. -
Review 9 (2023-03-07 - Rating: 5)
Janet was extremely helpful. She was very responsive, prompt yet thorough in all her communication, and was overall focused on helping us make the decisions that would be most beneficial to us and our future. As first time home buyers there were many aspects of the process that we were unfamiliar with, but Janets experience along with the crucial guidance she was able to provide were beyond what we could have ever asked for. I cant imagine this process going any smoother with anyone else on our side, and would absolutely recommend her to any friends and family getting ready to purchase a home. We couldnt have reached this point without Janet and couldnt be more appreciative. -
Review 10 (2022-02-01 - Rating: 5)
Jason was wonderful to work with. I’ve worked with other lenders in the past and I had no idea where we were in the process or what was happening. Jason emailed consistently giving me progress updates and telling me what more needed to be done. Never was there a time where I did not know what was going on. He took the time to go over numbers with me and my husband and was patient with all my questions. His assistant Nadia is so kind and helpful as well. If I forgot to do something, she would kindly text me and remind which helped me so much. She contacted me after office hours when I first reached to begin the cash out refi. That spoke volumes as I wasn’t expecting that at all. There were times Jason would call me to review something after hours as well. It’s very apparent they both work incredibly hard. Together they make a great team. The entire process was seamless and easy. I will without a doubt be calling Jason again when we are ready to purchase an investment home. Thank you for making so easy! -
Review 11 (2023-06-21 - Rating: 5)
Wonderful experience. Jason and his team were friendly, helpful, and knowledgeable. I would highly recommend him. He answered all my questions and was very prompt to respond to texts, emails, and phone calls. He made the process very easy and smooth and took time to address any questions or needs. -
Review 12 (2023-09-14 - Rating: 5)
Janet is absolutely amazing! She made the entire experience a wonderful one. She was readily available to answer any questions when they arose and was very personable the whole process. I would recommend Janet for anyone looking to purchase a home. -
Review 13 (2023-06-10 - Rating: 5)
Jason guided us through the process and made us feel comfortable at every step. He is very communicative and always made time to discuss. As first time home buyers, this was extremely appreciated and very helpful! -
Review 14 (2022-11-14 - Rating: 5)
Jason and his team are professional, responsive and worked proactively to ensure we had a smooth purchase with a perfect closing in 21 days. He took the time to explore and make sure we understood the various options available to us and also made sure we had contingency plans. Thank you Jason and team! -
Review 15 (2020-02-28 - Rating: 5)
Jason Browning has been fantastic handling my Home Mortgage needs from start to finish. Along the journey, he provided me with the status of the loan and educational videos explaining each step. He was available to answer any of my questions, initiated contact when it was necessary and was attentive to my questions and needs. Jason is an asset to Academy Mortgage and a person that I am looking forward to working with in the future. Thanks for your work Jason, it has been much appreciated. -
Review 16 (2023-03-03 - Rating: 5)
My loan officer, Jason, made the home buying experience as smooth as it could possibly be. He was extremely helpful from day 1 and was always available to answer my questions and provide sound advice. I would recommend working with him to anyone looking to purchase a home! -
Review 17 (2021-06-25 - Rating: 5)
Huge thanks to Jason and team for helping me finance my house a couple years back. I had a very tight timeline to close before year end and Jason came made it all come together on time. I had such a great experience that I have since come back to Jason to refinance for a better rate now that my credit score has improved. Once again Jason has provided me excellent service. Thanks so much!! -
Review 18 (2023-05-18 - Rating: 5)
Jason was instrumental in getting my loan closed. This particular property and purchase had several curve balls that came our way and Jason and his team were able to work relentlessly to get me through each one and reach our goal of closing. Couldn’t imagine getting through this without his no quit attitude and extensive knowledge. -
Review 19 (2021-12-26 - Rating: 5)
This was my second time purchasing a house with Jason and he was, once again, extremely helpful in guiding us through the whole process. He is very patient and is happy to answer the 1,000 questions we had. Definitely recommend him! -
Review 20 (2021-06-08 - Rating: 5)
Jason was patient, friendly, and extremely responsive. He took the time to walk us through every part of the loan process step-by-step. We had a great experience with him and Academy Mortgage - would definitely use them again! -
Review 21 (2020-02-27 - Rating: 5)
My husband and I used several mortgage lenders in the past years and Jason Browning is no doubt the best among them. He assisted us in purchasing a new home and refinancing. He was always professional, knowledgeable, patient, and detail oriented from the beginning to the end. He knew our financial status and goals very well and provided helpful suggestions. He and his team at Academy Mortgage provided great resources about mortgage and kept us updated during the process via their wonderful mobile app and alert system. We will definitely come to him again in the future whenever the need arises. -
Review 22 (2020-09-08 - Rating: 5)
Jason and his team are amazing. We are first home buyers and they made the process very smooth for us kept us well informed on everything and were very honest. We are very pleased with them. I will 100% recommend them to everyone we know. -
Review 23 (2022-09-27 - Rating: 5)
Jason and his team were amazing! We were very pleased to have made the switch to Academy Mortgage. We will certainly recommend them to any friends or family! -
Review 24 (2023-02-24 - Rating: 5)
Jason Browning - my wife & I are so glad we met you and your team at Academy to take us thru the entire journey of pre-approval…all the way up to funding - I’d leave 6 stars if I could! Thank you for all your guidance, patience, & love - and for making it such an easy & carefree experience. We appreciate you all so much. TX here we come! -
Review 25 (2022-08-14 - Rating: 5)
Jason, Nadia, Tonnie, and the rest of the team were put in a tough position. My wife(Samantha) and I were going through a local branch of Academy Mortgage. Shortly after a credit approval, we started the loan process. However, the local branch failed to inform us they were leaving/withdrawing/being kicked out of the Academy Mortgage family. A restart of the process was necessary. Jason and his team were much farther away making travel inefficient. They were transferred all of the files from the local branch in Tyler, TX. It was a difficult task and they performed exceptionally under the circumstances. In a COVID world, the reality is people have to have a newfound skill for patience. The new process needs to be appreciated. At the end of the day, my wife and I got our home with payments within the range we were expecting. All doubts were erased. Thank you, Jason, Nadia, Tonnie, and the rest of your team. -
Review 26 (2020-03-05 - Rating: 5)
Anyone looking for a lender...look no further. Highly recommend Jason at Academy! Can’t say enough great things about him and his help through my first time home buying process. From my initial conversation with him, to him actually showing up to my closing (which I hear is rare for lenders to do), he has gone above my expectations. He was so thorough and great at communication from start to finish. His knowledge and professionalism was a breath of fresh air during what was a very stressful time. Thank you again, Jason! -
Review 27 (2022-01-13 - Rating: 5)
Jason and his team were competent, courteous, and made my entire transaction so easy! I was a first time home buyer, and they really took the time to explain the entire process and make sure I understood what was occurring. I would recommend them to anyone looking to finance a home purchase. -
Review 28 (2022-08-14 - Rating: 5)
Jason is very professional and pleasant to work with. His team is professional as well. Jason goes above and beyond to ensure the job is completed.Thanks for a job well done! -
Review 29 (2022-01-06 - Rating: 5)
Janet is amazing. She is knowledgeable, helpful and patient. She provides personal service. She reviewed my options with me, provided honest advice and helped me make a good decision for myself. I felt comfortable throughout the process. I never felt like a number. -
Review 30 (2021-06-06 - Rating: 5)
Jason and his team were incredible. They walked us through every step and treated us like we were their one and only clients.Responded quickly, answered any questions or concerns and took incredible care of us. Would highly recommend! -
Review 31 (2020-07-24 - Rating: 5)
Jason is very informative and consistent. He answered each of my calls and text immediately. He made the process smooth and painless. I have and will continue to recommend his services. -
Review 32 (2020-02-28 - Rating: 5)
Jason Browning was by far the best, professional, knowledgeable loan officer. I have had a great experience with the home buying a home. He exceeded all expectations and I am in my dream home for my family. -
Review 33 (2020-02-27 - Rating: 5)
Buying a home can be a scary task. Where to start and who to contact are some of the first thoughts that crossed me and my wifes mind. We went through several potential lenders, and we got the typical sales pitch, We can get you closed in 10 days or less!. Of course that wasnt the case. Contacting Academy mortgage was likely to be our last attempt at purchasing a home before the closing year, and Im so glad we gave them a call. Jason Browning is excellent at what he does. He is thourough with his initial consultation, and can provide just about ANY information needed to to stay abreast of whats taking place. His experience allows him to have pretty accurate predictions and sound judgement. There was never a moment where i felt like i wasnt being represented appropriately. Academy mortgage simply gets the job done. You wont be disappointed -
Review 34 (2022-03-20 - Rating: 5)
Jason is a superstar and I would highly recommend working with him. An exceptional service, seamless process, with hugely detailed explanations at every step. Very grateful, thanks Jason! -
Review 35 (2024-02-26 - Rating: 5)
We were so informed and really appreciate the guidance. We will definitely go to her again when we need help again. We will recommend her to everyone we know that is looking for a home. -
Review 36 (2023-05-06 - Rating: 5)
Jason Browning and team were great. Excellent service. Great communication. Made the whole process super easy! I highly recommend! -
Review 37 (2021-04-01 - Rating: 5)
My family and I were lucky enough to have Greg Schlackman as our agent. Wow!! I cant believe how lucky we got. We were taken care of the entire duration we were with him. His team did an amazing job and Im very satisfied. I have already referred him to friends and family. -
Review 38 (2022-04-05 - Rating: 5)
Janet was just absolutely amazing in this whole process! She brings the human element back into business and it is so refreshing!Janet, you are awesome and i hope you never change!You make a difference! -
Review 39 (2023-12-10 - Rating: 5)
I would highly recommend working with Academy Mortgage and Janet Ortega, my clients are always happy with what they provide and always have excellent service all the way around. Competitive rates and great team to work with. -
Review 40 (2023-08-08 - Rating: 5)
For my refinance most of the paperwork was done on their side, so once I had sent in my information I was able to focus on work without worrying about it. -
Review 41 (2020-06-09 - Rating: 5)
We couldnt be happier with our experience! Jason and his team did a phenomenal job throughout the whole process! -
Review 42 (2023-10-22 - Rating: 5)
I would definitely recommend Academy Mortgage. They were always available and I really felt like they cared as a client as well as a person. . -
Review 43 (2020-05-22 - Rating: 5)
10/10 would advise my friends and family to work with Jason. Clear communication and great service. -
Review 44 (2021-05-03 - Rating: 5)
Incredible team with so much knowledge. So thankful for the team that made a stressful process seamless. 10/10 recommend. -
Review 45 (2022-07-20 - Rating: 5)
The whole process was very efficient and painless. I will be recommending Academy Mortgage to friends and family. -
Review 46 (2022-08-20 - Rating: 5)
Great communication by all. Exceptional service all around, especially finding solutions to problems that arose. -
Review 47 (2021-11-11 - Rating: 5)
If you use Academy Mortgage, ask for Greg Schlackman! You won’t be disappointed! -
Review 48 (2022-01-13 - Rating: 5)
Great experience and we closed on time! -
Review 49 (2020-09-15 - Rating: 5)
Top Notch Service!!! -
Review 50 (2020-02-27 - Rating: 5)
Very happy with Academy Mortgage! -
Review 51 (2023-08-13 - Rating: 5)
Great support! -
Review 52 (2023-05-31 - Rating: 5)
Great experience!