Straight Cool Mechanical in Houston

Review 1 (2024-12-04 - Rating: 5)
Thanks for the excellent service! Technicians were professional, punctual, and very knowledgeable. Provided a very detailed report of the diagnosis and repaired it properly in a timely manner. Would highly recommend!

Review 2 (2019-01-15 - Rating: 5)
I called my home warranty company and the first day I could get a house call was 4 days out! I called Straight Cool and they were able to come out the same day. They were prompt, reasonably priced, and super friendly. I would totally recommend them to everyone. My A/C is working perfectly and I couldn’t be happier about the all services I received.

Review 3 (2021-05-06 - Rating: 5)
Kiarrah was a great person to help work w me and the warranty come. She was extremely pleasant and professional! These two young men were highly professional and quite talented. Did a great job. Max and Jaime also told me about a maintenance policy I will be purchasing for two homes! I will definitely use them again. Calling tomorrow to set up maintenance on my other home’

Review 4 (2021-04-29 - Rating: 5)
Jaime was prompt, professional and thorough. He explained, in clear detail, what the issue was and how he fixed it. He communicated each step of the way and left the area clean, and ready to go. He was respectful of my time and also put me at ease that nothing else needed to be done at this time. I’d highly recommend him and your company to anyone needing these services—10 out of 10!

Review 5 (2021-01-20 - Rating: 5)
Ive been a homeowner for over 25 years, which means Ive dealt with my fair share of repair companies. Its hit or miss when you pick your own provider and even worse if its a company your home warranty assigns. I can say without a doubt that this was the best experience Ive had with a repair company. The guys were on time, polite and professional, cleaned up after themselves, and even told me they would be sure to close the gate to the backyard before they left. Great service.

Review 6 (2019-02-03 - Rating: 5)
Straight Cool does high quality work with a price that fit my budget. I called four other companies and they wanted to charge me a lot more because it was outside of normal hours. I was beyond grateful for the service and price I was given. They came out within an hour on a Friday night and installed a whole new unit efficiently. Would totally recommend them!!

Review 7 (2020-09-01 - Rating: 5)
Friendly professional service! Mike was very informative and walked me through the steps he was taking to ensure quality performance. He left our A/C working more efficiently than it has in years! Highly recommend them for any of your A/C needs.

Review 8 (2021-04-30 - Rating: 5)
Kierra, Mike, Jason and Max were awesome, they were able to get my family a BRAND NEW ac system installed in a few hours for a great price that fit our budget. I finally have cold AC after 3 weeks of not having it. Thank you for the Veterans discount.I definitely recommend Straight Cool Mechanical for everyone’s AC needs. Thank you so much.

Review 9 (2020-12-09 - Rating: 5)
8/10/20Kierra and her team worked tirelessly with my home warranty company, so I may receive the maximum credit that I needed and that my unit was up to code. Dan, the on site technician, was patient and honest with all my inquiries. They never pushed a sale and were willing to work with my budget to make sure I had the better option in the long run. They gained my trust by providing me with all my options and allowing me to choose while considering my budget. Even after multiple quotes and opinions on my HVAC replacement, I choose SCMs integrity. Thank you SCM for saving my first summer in San Antonio.

Review 10 (2019-04-20 - Rating: 5)
Straight Cool company is extremely dependable with fast service and high quality work at a great price. The tech was friendly, professional and efficient. I highly recommend this company, they are the BEST in San Antonio!

Review 11 (2021-12-30 - Rating: 5)
Straight Cool responded quickly to my service call. These guys were absolutely the best I could ask for. I appreciate their professionalism, courteousness, and knowledge. I just erased all my other entries for A/C repair in my Rolodex -- these guys are perfect! I know I can depend on these guys to get the job done right!

Review 12 (2020-02-17 - Rating: 5)
A/C went out and they showed up right away. The technician was very polite and prepared. He told me exactly what was going on why it happened. He provided awesome pricing and prompt service, if I have an issue I know where to go first.

Review 13 (2019-09-12 - Rating: 5)
Michael with Straight Cool came quickly to help with a broken A/C. They worked to find and fix the problem. They were very courteous and I would definitely recommend them to friends.

Review 14 (2019-10-25 - Rating: 5)
A/C and heat went out. Called this company and they responded the next day and installed a new system.Not knowing anything about AC/Heating systems. They explained everything and walked me through the options. I found a great system at an affordable price and a great company for future use.Thanks !!!!!Back in Action !!!

Review 15 (2019-02-25 - Rating: 5)
Fast, friendly, professional and flexible. I had to reschedule on a couple of occasions and Abel was understanding and accommodating. He showed me the problem and walked me through next steps.

Review 16 (2019-02-21 - Rating: 5)
Needed A/C service for a loud noise the system was making.... I didnt want to run it. Called Straight Cool, they scheduled me that day, had it fixed in no time. Friendly technician.

Review 17 (2022-05-21 - Rating: 5)
Wesley was excellent and resolved the AC issues at our optometry clinic promptly and professionally.

Review 18 (2021-05-06 - Rating: 5)
Jaime was professional and knowledgeable and these guys got it fixed within hours of my call. I’ll use them again in a heartbeat.

Review 19 (2021-06-22 - Rating: 5)
Maximo was a very nice young man that was very courteous and polite. And he explained and answered any questions that I asked him.

Review 20 (2021-06-17 - Rating: 5)
Jaime was very professional and knowledgeable. This company definitely deserve 5 stars.

Review 21 (2019-01-30 - Rating: 5)
I have to say, as a service technician guy myself, I have been extremely satisfied with their service to where I use them and only them now. Also I have recommended them to several of my friends and family.👍🏻

Review 22 (2019-01-30 - Rating: 5)
Very Great professional service! I was referred by a friend and Thankful I was The price was great compared to other companys that quoted me.

Review 23 (2019-12-11 - Rating: 5)
Great company, they have been working on our chillers and doing the repairs. Great people and all around great company!

Review 24 (2021-06-18 - Rating: 5)
Jamie was prompt and professional. This was an excellent service call all-around.

Review 25 (2021-03-04 - Rating: 5)
Very professional great service He was on timeGreat personalityThanks for everything Max.

Review 26 (2021-07-10 - Rating: 5)
Professional and timely. A depth of knowledge that made sure I received the correct repair.

Review 28 (2021-02-26 - Rating: 5)
Not yet waiting on approval on certain things but yes we will be using them

Review 29 (2020-01-30 - Rating: 5)
Super friendly staff. Punctual, professional and great workmanship.

Review 31 (2021-07-23 - Rating: 5)
Excellent customer interaction skills and service

Straight Cool Mechanical