Royal Refrigeration Services

Located in Houston, Texas

Address: 3893 Loma Dante, El Paso, TX 79938, United States

Phone: +1 915-251-5470

Rating: 4.9

Services

Repair services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-16 - Rating: 5)
If you are looking for good costumer services you are looking at the right business. My heater broke since last year and many people would come charge me and as soon as they would leave my heater would stop. So this time I decided to look and I read reviews and I came upon Royal Refrigeration where David answered came out to check what was going on. He explained and showed me the problem ordered the part that was broken and came back to fix my heater. He is very professional and caring and the best part is he gives good price for his service. Mr. David Arias thank you very much.

Review 2 (2024-10-15 - Rating: 5)
Amazing company! Very reliable and honest services. David was beyond professional and helpful. He went out of his way to provide an excellent repair job. I highly recommend this business. Thank you so much.

Review 3 (2024-10-21 - Rating: 5)
Royal Refrigeration Services came in to my apartment complex today. Williams Apts. David was the technician and just wanted to say he was very nice and extremely efficient. He checked everything and made sure there was no problem with any leaks for the Winter. Thank U David for the excellent service.

Review 4 (2024-08-10 - Rating: 5)
David is a true life saver extremely professional and was willing to assist over the phone before coming out and running a diagnostic on our HVAC system failure. There repair prices are fair and better than any of the competitors in the El Paso area I HIGHLY RECOMMEND. He did not leave until the job was completed and also provided great feedback and also gave tips on how to keep the system running properly.

Review 5 (2024-07-24 - Rating: 5)
Extremely professional and the price for service was very reasonable. They walked me through their whole process and explained everything they charged for. Honest gentlemen and i will be using them from now on for service.

Review 6 (2024-09-15 - Rating: 5)
Great work. He has been providing maintenance to our refrigerated air for years. Provides excellent customer service. Most importantly, he has diagnosed the issues with our unit. Thank you

Review 7 (2024-07-02 - Rating: 5)
David goes above and beyond for his customer. He is honest in what he does and we trusted him to make needed repairs. He was also the best price out of 4 other companies I called. Does an excellent job explaining things and takes photos of everything. He’s our HVAC guy for life !

Review 8 (2024-09-18 - Rating: 5)
David was knowledgeable and courteous. Fair prices and was able aquire the components to finish the job same day. 10/10 recommend 👍🏻

Review 9 (2024-05-24 - Rating: 5)
These guys are awesome. My air conditioner went out and David was able to fix it that same day. I then scheduled my very overdue maintenance and he did a great job. All of this at a very reasonable price. Youve got a customer for life.

Review 10 (2024-06-04 - Rating: 5)
David is a really good and genuine guy. I called another company first to check out my AC unit because it wasn’t cooling the house.. luckily they didn’t pick up 2 times so I found David and called him right up and he was out at the house in about 2 hours.. he let me know straight up about the diagnosis fee and when he arrived he asked questions and explained to me things about the ac Unit.. he knew right off the bat it was a simple problem that didn’t need work. He educated me on the AC unit and what to do next. He let me know for something so simple he wasn’t going to charge me.. I guarantee any other company would have tried to sell me something or charge me the diagnostic fee.. for that he showed me he did care for the people he helps out..glad to say I found someone I can trust if I ever need assistance.

Review 11 (2024-08-12 - Rating: 5)
David with Royal Refrigeration is professional, knowledgeable and reliable. I will continue to contact him for all my HVAC needs. I recommend him 💯 and have advised my family to contact him will for EVERYTHING HVAC!Thank you David for all of your help and fair pricing!

Review 12 (2024-04-11 - Rating: 5)
David was very professional and knowledgeable. He took time to explain everything he did during the service and to show me the results. If you need someone trustworthy and good at their job definitely give them a call!

Review 13 (2024-05-11 - Rating: 5)
David, the technician, was very knowledgeable and took time to explain everything that was going on with our ac system. He was super friendly and gave us several options that we could choose from, rather than just telling us what to do. He got our ac up and running better than it was before it broke down. Thank you David, you have made a customer for life.

Review 14 (2024-06-28 - Rating: 5)
Very happy with the service provided by David. He was very responsive, courteous and knowledgeable, took the time to explain everything needed and being replaced/repaired. Will definitely call again and will recommend to others! A+ service!

Review 15 (2024-05-11 - Rating: 5)
David was so amazing!!! Not only was he amazing but he has the best customer service, he was so knowledgeable and honest, I can’t thank you enough for coming over right away and helping us fix our ac issue, David got the ac working and I’m so thankful. I highly recommend David’s company for anyone that needs their ac fixed. Thank you again for everything

Review 16 (2023-12-08 - Rating: 5)
David was very professional and understanding. I had to rescheduled my appointment due to a personal matter and he was very understanding.Not only that, but his expertise was definitelt noticeable. My furnace was not working and not blowing hot air and he was able to get it fix in less than an hour. Had to replace the part and went in detail with the issues, prices and outcome.Definitely will recommend!

Review 17 (2024-08-02 - Rating: 5)
Royal Refrigeration goes above and beyond their A+ ratings at the Better Business Bureau with exceptional customer service joined with reasonable rates, and professionalism. Without a doubt, trustworthiness and reliability at its best!!!

Review 18 (2024-07-07 - Rating: 5)
Called and received a call back right away. Great, fast, efficient service-fixed my AC same day. David is very friendly and professional -will recommend

Review 19 (2024-06-29 - Rating: 5)
David and his partner just slipped me in to their already busy schedule as an emergency ac rescue ! And fixed my ac in matter of minutes, pricing was great for it being in short notice ! Thanks once again !

Review 20 (2023-07-14 - Rating: 5)
I highly recommend Royal Refrigeration services. I received outstanding service and excellent customer service for a great price. David took the time to explain everything in detail and went above and beyond to make sure my air conditioner is working properly. I will not use anyone else for my HVAC needs. 5 stars!

Review 21 (2023-04-17 - Rating: 5)
David performed annual A/C preventative maintenance on our system. He did an awesome job ! He was very thorough, and explained in great detail what was done. Highly recommend their service!

Review 22 (2024-06-01 - Rating: 5)
New customer here and just amazing had issue with my home unit they came same day technician tested everything found the problem quick explained the issue and what the component did replaced it quick and got my system back up and running and the cost was amazing did not over charge so my go to place for service and repairs and highly suggest everyone to the same awesome job and friendly service.

Review 23 (2023-03-20 - Rating: 5)
I highly recommend Royal Refrigeration Services. They delivered outstanding service, fair prices, and excellent customer service. David provided the needed services within one business day. He explained repairs, recommended maintenance, and cost estimates clearly and in detail; additionally, he answered every question I had to my satisfaction. David is very professional, polite, and respectful. I trust Royal Refrigeration Services, and so should you.

Review 24 (2023-06-09 - Rating: 5)
Amazing job! They came the very next day and got my system up and running again quickly. Very polite and explained a lot of things to me about my system. The price was also great way less than I thought it would be.

Review 25 (2024-06-22 - Rating: 5)
Very professional and loved that he explained every step as he serviced my HVAC. Highly recommend Royal refrigeration services.

Review 26 (2024-07-30 - Rating: 5)
The technician name is David, he was awesome and helpful. I highly recommend this company!

Review 27 (2022-08-15 - Rating: 5)
8-15-22 Just wanted to update my review, best thing that could have happened to our family was finding this company and David the license technician and owner. What you get from local smaller companies is that the licensed technician goes to your home to make the repairs other companies just send you the workers that dont have the license but work under the licensed owner, David does not do that. Have recommended him to a friend and will keep recommending him. From the past companies used to service my ac unit he was one that made a repair there on the spot. Other companies just ignored it and didnt even mention the duct problem I had. Explained how my unit works and what his license number means. I will be using royal for my unit replacement purchase. Once installed I will post another review.

Review 28 (2023-04-13 - Rating: 5)
Very professional and fast. Very knowledgeable! Would highly recommend this company, they absolutely put their customers first. He explained everything to us in great detail which was very nice to understand what the problem was and how he fixed the issue. Please use them you will not regret it!

Review 29 (2022-06-08 - Rating: 5)
This company (gentleman) provided the absolute best service in AC, HVAC and system maintenance issue I’ve had in over 20 years. His level of professionalism, competence, and technical expertise allowed my family to have cold air in our home after multiple failed attempts by other companies especially over the hottest days in June thus far. I recommend this company without a doubt in the El Paso area. Customer satisfaction guaranteed!

Review 30 (2024-06-07 - Rating: 5)
Thank you so much Royal Refrigeration for saving us! Especially on short notice.. and the service!! AMAZING.. you were patient and thorough with your visit.. thank you again for your outstanding services!!

Review 31 (2022-05-04 - Rating: 5)
I highly recommend Royal Refrigeration Services! Amazing customer service, honest, knowledgeable, and responsive. David walked me through everything he was going to do beforehand, and explained everything in detail. He did everything possible to make sure we were taken care of. We will be using this company for all of our HVAC needs!

Review 32 (2023-06-22 - Rating: 5)
Royal Refrigeration Services is THE BEST! I highly recommend them to anyone looking for top quality HVAC maintenance and repairs accomplished with a crew of knowledgeable, personable people. 5 STARS!

Review 33 (2022-10-06 - Rating: 5)
David was great! He explained everything he was doing in detail and showed me how to properly maintain the system. I would recommend his service and will be using them again. Thank you David!

Review 34 (2023-07-17 - Rating: 5)
Appointment the same day, very professional with all the equipment you need, they explained everything to me in every detail, affordable price and very friendly. David is the best and I highly recommend him

Review 35 (2024-07-07 - Rating: 5)
David was greatness came after hours and walked me through exactly what was wrong! He really saved the day!

Review 36 (2022-06-10 - Rating: 5)
I recently purchased a home and had an HVAC unit that was not working properly with heat in the triple digits I could not afford to wait weeks for another company to come out. I called David and he was able to come out to my house the very next day! My HVAC unit is on top of my home and I have a tall two story. David climbed up diagnosed the problem explained to me in detail everything and fixed the problem. I will not use anyone else for my HVAC needs. Royal Refrigeration now has a customer for life.

Review 37 (2023-08-03 - Rating: 5)
I could not be more pleased than finding this company and his owner.Great communicator in every step of the repair process.I would highly recommend this company immediately.

Review 38 (2023-05-11 - Rating: 5)
Expert service! We have had our ac worked on every single summer, and they were the first to actually fix the problem, not just put a bandaid on it. Very prompt, thorough and professional service!

Review 39 (2022-07-25 - Rating: 5)
Excellent service by David. He was able to simplify technical jargon which made me as the consumer feel at ease. I would definitely recommend their services.

Review 40 (2022-06-01 - Rating: 5)
This company is very professional. They came by the same day and within an hour had my refrigerated air working again. David explained the problem with details showed me where the problem was and the reason it happened. This company is trustworthy and they didn’t charge me a lot.

Review 41 (2023-08-01 - Rating: 5)
Great experience with David Arias. He’s willing to show and guide you through. Very friendly and recommend what’s best for the customer.

Review 42 (2024-08-22 - Rating: 5)
The only guy I trust, best service for best price

Review 43 (2022-06-14 - Rating: 5)
I would recommend this company for not only professional HVAC repairs/ services, but because honesty as a work ethic shines throughout the entire interaction. Great Job!!!

Review 44 (2023-07-07 - Rating: 5)
David was awsome, he keep me informed of the details and get approval before the work was completed.

Review 45 (2022-07-22 - Rating: 5)
David came right on time and was very professional and courteous. He had everything ready to go in an hour. Will use him again.

Review 46 (2022-03-31 - Rating: 5)
David was professional and explained the issue in great detail. I highly recommend this company for home AC maintenance and repairs.

Review 47 (2022-09-07 - Rating: 5)
David was very professional, knowledgeable and explained the whole process. I highly recommend this company.

Review 48 (2024-05-22 - Rating: 5)
Strongly recommend!!! Very nice and professional treat. Very good prices!!

Review 49 (2023-05-13 - Rating: 5)
Technician was respectful, detailed oriented and assertive on his diagnostic.

Review 50 (2023-08-31 - Rating: 5)
Friendly customer service only place that had part I needed for ac.

Review 51 (2023-04-13 - Rating: 5)
Amazing experience! Very professional 10/10

Review 52 (2023-05-30 - Rating: 5)
Very informative and specially friendly

Review 53 (2024-07-12 - Rating: 5)
Thank you very much for your excellent service.David and his team are very professional and ethical in their work. 100% reliable.

Review 54 (2024-06-07 - Rating: 5)
Very good service, very quickly they repaired my air at that very moment, recommended and very kind Mr. David.

Review 55 (2024-06-03 - Rating: 5)
Mr. David is highly recommended, very professional, affordable prices, a very honest person, excellent work

Review 56 (2023-06-23 - Rating: 5)
Excellent service, excellent treatment. Very friendly! Thanks for the speed. Reliable staff

Review 57 (2022-07-08 - Rating: 5)
Excellent and professional service, the technician explained in detail what the problem was and fixed it in the estimated time he told me.

Review 58 (2024-05-29 - Rating: 5)
Good service from royal refrigeration services

Review 59 (2022-07-25 - Rating: 5)
Excellent service highly recommended..!! It explains the problem in detail and gives you options to solve it...thank you very much..