Right Call Solutions
Located in Houston,
Address: , , ,
Phone: +1 972-835-7985
Rating: 4.5
Categories
- HVAC contractor
- Service establishment
- Plumber
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2023-11-14 - Rating: 5)
Julie answered the phone cheerfully and was very professional. Jake and Noah attended to my blockage. It was done. And they cleaned up so well, even gave us tips how to avoid it again. They were sent by my home warranty, Fidelity, which has been amazing! -
Review 2 (2020-02-18 - Rating: 5)
Best plumbing service experience Ive ever had, hands down. Unfortunately my clog turned into a much bigger disaster than I anticipated. Every cast iron pipe under my foundation was crumbling and had to be replaced. Jacob knew exactly what the most efficient and cost-effective solution was going to be for my situation. He worked around my schedule so I didnt have to miss any work other than a half day for the initial visit. He called me with a plan and a quote later that day and was able to have a crew out to do the repairs over the weekend. New pipes were ran around the house, and no part of the inside of my home was affected. I have all new pipes, double cleanouts everywhere, and my yard is as nice as it was before all this. The crew was very respectful, fast, and everyone involved seemed to actually care about the quality of their work and about my satisfaction, which is too rare these days. I highly recommend this company to anyone needing a plumber. 6 stars!!! -
Review 3 (2021-01-24 - Rating: 5)
They were sent out by Fidelity Home Warranty and took care of replacing my leaking water heater immediately and explained everything. Jake and Chris both came out. Both were professional and very knowledgeable! Julie in the office kept me updated. I appreciate everything so very much. -
Review 4 (2019-08-31 - Rating: 5)
Above and beyond service for this first time customer. Called on the start of a long holiday weekend, spoke directly with the owner, and he was at our house within the hour with everything he needed to fix an emergency plumbing issue. Twenty minutes later we had water again. Honest, friendly, hard-working, quick, and very reasonable. Id highly recommend and will definitely be a repeat customer. Thanks so much, Right Call Solutions. I couldnt have asked for better experience.(The negative reviews I see are not at all what I experienced. Could be theyre all related to the home warranty service company referenced in each of them as my experience working directly with Right Call Solutions was A+ all the way.) -
Review 5 (2020-10-14 - Rating: 5)
Jake came early and fixed our clogged sink (as well as tightening some loose pipes and replacing a pipe that i asked him to look at), cleaned and dried everything within less than 30 minutes. He was very professional and polite and I would highly recommend his services. If I have any other plumbing issues I will request him. Thank you for a great job!! -
Review 6 (2021-06-09 - Rating: 5)
From the very first time I called I was very impressed with the way I was treated. They kept me updated on my appointment and who my technician would be. Josh was assigned and from the time I met him I was very impressed with his professionalism and friendliness. Josh got my ac problem diagnosed and repaired and working great! Great company and exceptional customer service! -
Review 7 (2020-08-21 - Rating: 5)
Jake and another tech came to my father in laws for same day service to replace a bad garbage disposal that was leaking and also replace the tank kit on one of his toilets. Both were very courteous, and professional and did a great job in a very timely and efficient manner. Will definitely refer your services to others. Thank you for a job well done. Much appreciated! -
Review 8 (2020-03-06 - Rating: 5)
So it isn’t a good feeling when something happens with your plumbing. I got a sick feeling when I knew I was going to need one BUT this plumber - Right Call Solutions made the entire experience, dare I say it - Enjoyable. Yes, it was great. The technician, Jake, was so awesome. He was professional, friendly, understanding & a great listener. They got the job done & it was done RIGHT & FAST. Thank you all so much. I am already recommending Right Call Solutions & will continue to call on them for my plumbing issues. -
Review 9 (2022-06-28 - Rating: 5)
I got a call saying he was on his way, and also a text with his photo. Jake found my problem in about a minute. It turned out to not be what I thought this time, but a clogged drain. He asked his assistant to get a few tools and had it fixed in a few minutes.This was the same tech who installed my water heater 3 years ago and did an excellent job then also.Just FYI, I did not leave a value rating because I did not pay them directly, as I went through warranty company. -
Review 10 (2020-01-31 - Rating: 5)
Chance Was very professional. He was on time for my appointment, answered every question I had and went above and Beyond his scope of work. I highly recommend Right Call Solutions for any or all plumbing work. I’ve dealt with other plumbing companys before and once I felt my money was well spent. The professionalism Chance showed will be the reason I call again to use this company and request him to complete the job. -
Review 11 (2020-01-22 - Rating: 5)
Chance was a life saver! The office staff was always helpful and attentive. They followed through with promises kept and sound advice given. We will continue to use them for all of our plumbing projects, as this was a very difficult endeavor but they proved to be the best people for the job. Thanks so much to Chance for making sure this job got done! Thanks to his colleague, Noah, too! We look forward to getting our home projects completed and done professionally- by thisTeam! This was definitely the Right Call Solution. Thanks guys! -
Review 12 (2020-01-15 - Rating: 5)
This team has provided plumbing related services twice as a result of home warranty claims. They are punctual, professional, and friendly. They get the job done promptly. They even provided a solution that improved the end result of a home warranty claim that I made above and beyond what the home warranty company suggested and it saved me money. -
Review 13 (2019-10-18 - Rating: 5)
We had a great experience with Right Call Solutions! They handled 4 toilets that were filling up frequently and causing high water bill in our house. They replaced the flippers on 3 toilettes, replaced the flushing valves (not sure about all the facts), bolts on 2 toilets and installed 1 brand new toilette for our guest bathroom. 😀👍🏻😎 The staff is polite and respectful, friendly and knowledgeable. Chad is professional and has good working knowledge. We enjoyed his service and benefited from his advice. His helper was hardworking, assisting him and working great on his team. The ladies at the call center are very nice and accommodating, when scheduling the appointments. We strongly recommend this company! They did mighty good to us! 😇 -
Review 14 (2019-12-11 - Rating: 5)
I found Right Call Solutions through a referral, and I am thankful that I did. Curtis and Chris drove out of their typical service area to make sure that I was taken care of. They fixed a leak in the plumbing behind the kitchen sink and serviced my AC unit while they were here. I felt very comfortable having them in my house, and will call them back again. -
Review 15 (2020-05-09 - Rating: 5)
From Rosalie the office manager to Jacob the plumber, I received the best care and concern for my hot water tank issue. Rosalie kept me informed and posted concerning who was coming and the timeline and Jacob came and checked the problem and corrected it! Best called ever! Zack came and serviced my AC unit and he was very professional and completed the job expeditiously. -
Review 16 (2020-04-25 - Rating: 5)
This company is awesome!!! Their response time was great and everyone was super friendly. I love the fact that they texted a photo of the person I should see at my front door once they arrived. Jake was so nice and friendly. He made the necessary repairs very quickly and explained with so much detail. I really appreciate that. :) -
Review 17 (2020-06-30 - Rating: 5)
Josh came out and looked at our AC unit which had stopped blowing cold air. He was here 5-10 minutes and said we just needed coolant. He went above that and put a leak guard in just in case we have one, so that if it goes out again they will be able to find the leak fast. I am very pleased with the service and friendliness of this company. I will definitely go with them and recommend them to anyone! -
Review 18 (2020-02-27 - Rating: 5)
Right Call Solutions was dispatched from my home warranty company to repair low water pressure. The appointment was scheduled promptly after filing. Jake was sent out to fix the issue, which he did quickly and took the time to answer my questions. I highly recommend Jake and this company. Thank you! -
Review 19 (2020-02-17 - Rating: 5)
Great customer service, knowledgeable and honest. Chance and his assistant came to fix water heating, faucet leakage and other issues. Chance was not only helpful, quick and smart, but he also explained to me what’s going on and needs to be done and why. His team works very fast and efficiently. It really saves me time, and I was able to return to work quickly. Thank you. I highly recommend their service -
Review 20 (2020-09-14 - Rating: 5)
Our sinks were backing up in the bathroom and we got in contact with our home insurance agent to call a plumber out. This is the company they gave us, and we have nothing but good things to say about the service. We had to wait the weekend for someone to vine out, but thats to be expected right now as Im sure theyre busy with many calls during coronavirus.The plumber was friendly and honest about what the problem was and what steps he might need to do if the pipes were more complicated than expected. They werent, and the clog was fixed in less than an hour. He even cleared a clog in the shower, even though that wasnt what the call was for.Great job with customer service on the phone and in person. -
Review 21 (2020-04-15 - Rating: 5)
Very happy with the service Jake P provided when replacing our residential water heater. He was very professional, he answered all the questions I had during the installation, and the quality of the install was excellent. RCS did an excellent job managing expectations for appointment windows. The 30 minute pre-arrival notification that has a photo of who will be performing the service is also great. -
Review 22 (2020-08-13 - Rating: 5)
Jake did a great job! He explained what the problem was and showed me the damage. He was able to repair my dripping faucet and replace my garbage disposal efficiently and quickly. Very personable gentleman. -
Review 23 (2020-06-30 - Rating: 4)
Chance was great! Had to come back because he didnt have the part. Came in, did the work quickly, very professional (even likes dogs). My issue was with dispatch. Never received a call (either time) until the day of tge appointment even though I was told that I would receive a call. Unable to plan your day because you have no idea What time someone is going to show up until hours before. -
Review 24 (2021-05-04 - Rating: 5)
Right Call customer service was excellent from first contact through the final install of the AC/Heating system. One part of the system was on back order and as soon as it came in, the tech came right out and completed the install. Very happy with the finished product and the customer service. Will be using them in the future. -
Review 25 (2021-03-30 - Rating: 5)
Jake P did a very good job, he was in and out. I was well informed of the procedure and why I had the the problem. He replaced the part and gave me further advise as to how I could contact Right Call Solutions for another project I wanted to do for pricing and set an appointment. -
Review 26 (2020-07-21 - Rating: 4)
My first rating was 1-star, but after the second trip the technician fixed the issue. Thank you!(first review) It took 4 days for them to call me back (yes, a weekend included), the girl answering the phone was pretty rude, and they wanted $300 x 2 units to clean the coils. Josh was fine but would not use them. -
Review 27 (2021-04-12 - Rating: 5)
Jake came by to fix the leak in both the shower and bathtub and unclog a drain. He was AMAZING! Super professional, helpful, informative and overall very knowledgeable and great! Highly recommend him for all your plumbing needs! Thank you, Jake! -
Review 28 (2021-02-10 - Rating: 4)
Jake called me to notify me that he would be at the house in 20 minutes. He along with the other tech showed up in a timely manner. I explained to him what I thought was the issue with the extremely high water bill and showed him the notes the water company left when they checked the meter. He the n asked to see the toilets and after he and other tech checked both toilets they confirmed that the mechanism inside both toilet tanks needed replacing. They went to work and replaced both with new attachments. He advised me that I would receive an electronic receipt of the repair and could take that with me to the water company to hopefully get the bill adjustment that was stated if I could prove the repairs had been made. Thanks to Jake and assistant for doing the job, taking care of business in a timely manner, and cleaning up afterwards. There was the issue that none of us wore mask. My total oversight because I am accustomed to being the only one around during the day and did not have mine on. I will in the future and have some available for any workers coming in the house. -
Review 29 (2021-02-25 - Rating: 5)
Our water heater quit working during a winter storm. Jake, the Right Call Solutions technician quickly determined that the pilot light was out and relit the pilot.He then inspected the water heater and related water pipes and found everything to be in proper working order.In less than five minutes from the time Jake arrived he found, corrected the problem and was off to his next service call.We found Jake to be a well trained, knowledgeable, efficient and courteous service technician. We appreciate his help. Sincerely, The Miner family -
Review 30 (2020-02-05 - Rating: 5)
Right Call has been to our home a number of times over the past 4-5 years. Their technicians have always done an exceptional job, timely and great service. Today they replaced 2 fifty gallon hot water heaters in our attic and it was 3 floors up, and up a drop down ladder that was very narrow and shaky. They went up and down a white carpeted staircase with the old ones and new ones, without a speck of anything. Amazing. Chase and Trevor are outstanding every visit. -
Review 31 (2019-04-27 - Rating: 5)
Highly recommend Right Call Solutions. Chad was the lead technician and I found him to be prompt, professional and courteous. Within 24 hours of contacting them, I had 2 new water heaters installed. Great job guys. -
Review 32 (2020-03-18 - Rating: 5)
Great communication from office staff keeping me updated on schedule. Technician Chance & team we’re knowledgeable & skilled. They were careful when moving awkward & heavy water heaters in & out. Cost was in line with other companies. Contracted thru our home warranty company. I recommend them! -
Review 33 (2019-08-20 - Rating: 4)
Right solutions came out to fix my hot water. They came when they said that they were and on time. The technician was polite and professional. They had to come out a second time because the hot water kept having to be reset and it was a matter of changing out temperature but ultimately they did a great job and I would recommend them to anyone! -
Review 34 (2019-07-20 - Rating: 5)
Chris and team were so helpful! I was out of AC with 3 kids and they came to the rescue. Prompt and professional. They looked at my system and the house and saved me so much money!! They were honest and told me I could really use a smaller system than I originally had. So instead of spending more to replace like for like I spent less and was able to get a better system. I upgraded to a really nice Fujitsu system they recommended and it’s so quiet!! Thank you!! You were definitely the Right Call!! -
Review 35 (2020-08-31 - Rating: 5)
We had another company lined up to come out to fix a backup from a clogged main line and the other company no-showed on us....at 5:00pm!!! We had a mutual friend tell us to call Jake. All his equipment was tied up or he would have been out same day, however he told us what to do to so we could make it through the night. Then he came out first thing the next morning to get us going again! I highly recommend this company! They do what they say and the bill was beyond reasonable. -
Review 36 (2020-12-30 - Rating: 5)
Had a furnace issue under warranty and Vincent was sent out. Very friendly and knowledgeable. He took the time to explain how the system worked and was detailed with his explanation. Very please with RCS from office to their techs. A+ -
Review 37 (2021-09-10 - Rating: 5)
I had a pipe under my kitchen sink that was not properly installed by someone that previously owned my current house. Over time the pipe came loose and water was leaking heavily. Called my home warranty plan and Right Call Solutions came out. I showed them the problem and they were able to fix it within 5-10 mins. They even gave me some professional advice on my bathroom pipe that is leaking as well. -
Review 38 (2020-04-09 - Rating: 5)
I cannot say enough good things about this company. The owners are trustworthy and honest people. The tech that came out was very friendly and had us fixed up in minutes. I love the fact that we received a text message letting us know the tech was on his way. The text also included the techs name and picture so we knew exactly who to expect. WONDERFUL WORK!! I highly recommend this company. -
Review 39 (2020-02-10 - Rating: 5)
The professional assigned to my service request was Chance S. He arrived on time, was courteous, asked questions and was knowledgeable. He fixed of issue quick and efficiently. I’ll be sure to call Right Call Solutions if I need a plumber! -
Review 40 (2020-11-05 - Rating: 4)
Chance was very professional, knowledgeable and polite. Explained issue with the old faucet. Offered to look at root cause (hot water heater) but we had recently had it replaced - his explanation of problem was consistent with timing of our replacement. -
Review 41 (2021-03-22 - Rating: 5)
Vincent with Right Call Solutions was very personable, professional, and helpful when he came to my house to fix my air conditioning unit. He diagnosed the problem fairly quickly and installed the new thermostat with ease. Will be contacting Vincent again if any other problems arise! -
Review 42 (2020-05-21 - Rating: 4)
Our upstairs AC unit stopped cooling all of the sudden so we contacted our home warranty company. Right Call Solutions was dispatched. We had to wait a couple of days for an appointment time and then Vincent from Right Call came out. He was at our home outside only for 5 mins and left stating our AC unit was dirty and that was the problem. Never checked any fluids, never looked inside the outside unit and never entered our home to see the AC parts in the attic. Needless to say, our AC still was not cooling. The next day, Zach came out first thing in the am and immediately discovered that our AC unit was very low on coolant. Zach added the coolant and finally got our AC cooling again! Zach was very professional, conscientious and thorough in his work. Unlike Vincent, Zach cares about the customer and his work product shows it. We will use Zach at Right Call again for our future AC needs! -
Review 43 (2021-05-11 - Rating: 5)
The pipes under our sink were separating at the joints, thus, water leaking everywhere and I was unable to use our sink. Jake was able to identify the problem and replaced the necessary parts. I had a working sink in less then 30 minutes. Happy Customer!! -
Review 44 (2021-01-23 - Rating: 5)
Chris and his crew did a FANTASTIC job repairing a couple breaks in the sewer line. I was told by another company that they would have to break through my floor to make this repair. Chris and his crew were able to tunnel under the house to make the repair. They had to cut through my porch deck but when they were finished you couldn’t tell they had to dig or cut the deck. Please call Right Call Solutions for your plumbing needs. They will not let you down! -
Review 45 (2020-02-05 - Rating: 5)
Jake was very professional, quick to respond, punctual and provided high quality work. We were glad to have Right Call Solutions fix our sink disposal. Jake did a GREAT job! Thank you! -
Review 46 (2021-06-16 - Rating: 5)
Weve used Right Call Solutions for 3 yrs for any A/C issues. Vincent was prompt and courteous. He diagnosed the problem and acted quickly to resolve any issues weve had. Their customer service is exceptional. We highly recommend their services. -
Review 47 (2019-08-25 - Rating: 5)
Right Call solutions saved our home purchase! We were under contract and during the inspection the inspector found an issue with the HVAC system, the day after the seller said the A/C was not working at all and blamed the inspector. The seller refused to have the issue looked at and rather went and stayed in a hotel. Needless to say, we were on the verge of backing out of the contract assuming the worst. Reluctantly, we decided to have someone look at the HVAC system and began researching to see who we could trust and happened to find this business. We called and they scheduled us in (rather quickly) and set us up for a technician to come out and take a look. We gave the technician a list of things the inspector had pointed out as issues with the system, now this is where Right Call won me over, some businesses will take these and run with them to sell items that may not be necessary. Right Call Solutions did not do this, they took a look and told us some of the issues were not real concerns and found that the A/C issue was just a simple blown fuse caused by an improperly wired thermostat! Right Call kept it honest with us and did not try to charge us an arm and a leg. The technician even took the time to check the rest of the system just to assure us the rest of the system was in great shape even though we did not ask for this! This company saved us our dream home and we will definitely be sticking with them for any of our HVAC or plumbing needs!! Thanks again! -
Review 48 (2019-02-09 - Rating: 5)
We had a furnace issue. RC responded quickly. Diagnosed a faulty switch and we were up and running very quickly. They only replaced necessary components and I was very impressed w that. Usually techs are looking for a “big score” on all calls. Highly recommend these people. -
Review 49 (2021-09-10 - Rating: 5)
We love this company! They are professional, courteous and get the job done right. Jake has done the last two jobs for us and he is amazing! We won’t use any other plumbing company and we will ask for Jake! -
Review 50 (2021-02-24 - Rating: 5)
Jake & Noah were very professional, caring & honest. They worked as a team & explained everything that was going on. I am very satisfied with their job performance. I would recommend them to my family & friends. -
Review 51 (2020-08-11 - Rating: 5)
Jake replaced my water heater; he brought it up to code, educated me on the upkeep and went over three warranty coverage. He was very professional, but also down to earth kinda guy, very easy to talk to. Thank you so much for your help! -
Review 52 (2020-03-24 - Rating: 5)
I have been doing business with Chris, Chance, and Right Call Solutions for a few years now.You cannot ask for a better plumbing company or folks to work with.They are always dependable and professional.Further, they help you to have a clear understanding of the issues involved and their strategies to remedy the problem.Thank you Chris & Chance for always responding quickly when I need plumbing repairs. -
Review 53 (2020-09-15 - Rating: 5)
Totally recommend RCS and Tech Vincent, our upstairs unit was not cooling. Set an appointment in the morning around 10:30am and by 2:30pm they were at our house. They gave me a 30min notification On My Way and actually arrived in 25min, very prompt. Vincent fixed the problem quickly and professionally. Thank you for the great service!! -
Review 54 (2020-10-02 - Rating: 5)
Jake did a wonderful job of diagnosing and fixing the problems quickly. He was also professional, kind and had a very pleasant attitude. I would definitely use Right Call Solutions again. -
Review 55 (2020-06-10 - Rating: 5)
Josh with Right Call Solutions was super awesome. He was very knowledgeable and professional while also down to earth. He helped us quickly find out the problem and quickly fixed it and was on his way 😁👍🏻~The Pike Family -
Review 56 (2020-02-15 - Rating: 5)
Chance came out to see what was causing a major water leak in the ceiling of my closet. After investigating he found a part was bad in the tub faucet upstairs. He fixed it but it wasn’t to his satisfaction so he took it all apart again and replaced and reworked some other parts and it is not dripping anymore. They also put me in touch with a company to help remediate the water damage left behind. Both guys were friendly, knowledgeable and I would call Right Call again. 👍 -
Review 57 (2020-03-25 - Rating: 5)
Chance and his apprentice were very professional. Chance displayed amazing confidence and worked diligently from start to finish. Installation of water heater was smooth and now looks better than before. Highly recommend! -
Review 58 (2020-03-19 - Rating: 5)
This company was awesome to deal with. So helpful and knowledgeable! The technician they sent out was polite and friendly and he fixed some poor work that had been done in our home from someone else. Highly recommend! -
Review 59 (2021-06-29 - Rating: 5)
Chris did a great job of assessing our needs and getting right to fixing them. He provided me with some clarity and education along the way as well as patience with our overly excited puppy. This service was completed through a home warranty which limits my insight into pricing, but I certainly appreciated the service! -
Review 60 (2019-12-05 - Rating: 5)
5 star rating!! We thought we might have a leaking drain pipe under our slab. I called them up, they showed up pulled out some really great cameras and equipment. They found the broken pipes exact location within 15 minutes. By the time I started asking questions they had a process built to fix the entire issue. The work was excellent, communication was awesome and cleanup was perfect. They went above and beyond.Thank you -
Review 61 (2020-03-03 - Rating: 5)
Highly Recommend! Fast friendly response from the office to setup my appointment...Vincent was awesome tookcare of our A/C issue was on time super personable and knowledgeable!!! Great guy and service! I will be calling them back for any future issues! -
Review 62 (2021-02-19 - Rating: 5)
Chris was awesome! Recently, due to the cold weather in Texas, our pipes burst. Chris came out to our house immediately, identified the leak, accessed the leak carefully (without ancillary damage), and fixed the leak. In the process he found 2 other leaks and repaired those as well.Cant recommend Chris highly enough! He and Right Call had us up and running with water again quickly. -
Review 63 (2020-05-08 - Rating: 5)
Curtis went out of his way to work with my home warranty company and AC vendor to get this done. I had lost all confidence in my home warranty company to get this to end of job, but Curtis was able to navigate everything to see it through. Great job Cutis. Well done!!! -
Review 64 (2020-03-02 - Rating: 5)
Service was great from the very start but the actual technicians were the best. Very courteous, clean, and took the time to explain their work and why they did each repair action. We could not ask for better service. Highly recommended. -
Review 65 (2019-10-03 - Rating: 5)
Technician (Vincent) came out to fix my AC. He handled the problem in a textbook fashion. Got me up and running in no time. He was polite and considerate despite the 100+ degree conditions (my attic) he was working in for over an hour. Great job Vincent! -
Review 66 (2021-06-21 - Rating: 4)
Initially, I had a problem with scheduling, but no one was at fault. Just a mistake. Zach was the tech and he was in and out very quickly and was very courteous. I am very happy to say, after over a week without AC, its now working!!! -
Review 67 (2021-10-23 - Rating: 5)
Vincent immediately recognized the mechanical reasons for why the A/C suddenly stopped working. He diagnosed the issue, alerted me in regards to the problem, and informed me that a part needed to be ordered, and although it was pretty close to the weekend, he informed me that the part would be in the following week.His professionalism and courtesy was totally outstanding.I wish that all of my problems in life were addressed and handled with this sort of ease, professional expertise and conducive to a rectified solution.Thanks Vincent for an outstanding top notch customer service professional experience with expertise! “You Are Over The Top”…Once again “Thank You” for guaranteeing your service in regards to getting the A/C up and running!Tremendous and Outstanding job!!! -
Review 68 (2020-02-05 - Rating: 5)
Chance and his crew were awesome. No BS, no upsell, just straight talk and fix. He even went out of his way to get a part the same day and resolve the issue. Rosalie kept me informed of the service window and when Chance was in route. Great experience. Thank you RCS. -
Review 69 (2020-06-06 - Rating: 4)
Replace the water heater. Did it quickly and neatly. I wish the technician would’ve taken a little time to put back into the closet all the things that had to be removed rather than leaving them scattered on the floor.Not a big deal but would’ve been a nice touch. The work was done well. -
Review 70 (2020-04-08 - Rating: 5)
Had Jacob come out today and work with us on a leaky upstairs bathtub with a broken handle. Every step of the way he was careful and professional, and went above and beyond to answer any questions I had and offer tips for plumbing issues. Would highly recommend Jacob and Right Call Solutions! -
Review 71 (2021-05-13 - Rating: 5)
Josh was wonderful! He came in with a smile and put me at ease about my AC issue. He was so efficient! He isolated the problem and had it repaired very quickly. I’m smiling now, not having to worry about the summer heat! -
Review 72 (2020-06-22 - Rating: 5)
Right Call did a great job fixing our hot water heater. They were able to get the part quickly and the technicians were knowledgeable and professional. I would use them again. -
Review 73 (2022-04-13 - Rating: 5)
Jake did a great job of explaining the problem and how we can work to prevent it in the future! Also took a few moments to check another external pipe as well. Very pleasant and kind. Outstanding disposition! -
Review 74 (2019-01-31 - Rating: 5)
They have been out twice. The first time they repaired my sewer line. The second time was last week to clear the stopped up master shower that was stopped up for 3 days. Came out the same day I called! Great price,and very reliable! -
Review 75 (2022-04-28 - Rating: 5)
Job well done Jake P. great communication, extremely professionalI believe He was knowledgeable, knew what was going on what needed to be done, how to communicate it to me so we could move forward. He was very transparent Regarding what the issue was and what all the outcomes could possibly be. He listened As well as made sure I understood & agreed to what his next steps where for getting the job done. -
Review 76 (2020-09-14 - Rating: 5)
My AC was out over the Labor Day weekend. Tuesday he came that morning and went to my attic to fix the vent. They are super friendly. Even the office lady kept me updated. I will recommend them to everyone. -
Review 77 (2019-03-06 - Rating: 5)
Water heater went out at 730 pm sunday evening, I was able to get in contact with Right Call that evening, They sent a tech out the next day at lunch time and installed new name brand water heater, and I was still able to go back to work after. Great and Timely service. Highly recommend -
Review 78 (2021-11-11 - Rating: 5)
Chris did a great job and explained what he was doing along the way. Also he was able to resolve, in less than an hour, a issue that another plumber could not. Good folks at this company. -
Review 79 (2021-06-16 - Rating: 5)
The technician that performed the work at my house was very efficient, polite, kept me informed with all the work he was doing and completed. I would definitely recommend them and I will definitely call them if I ever need their help again. -
Review 80 (2020-06-17 - Rating: 5)
Vince and his coworker were courteous and professional, fun guys. We were impressed how efficiently they finished the job. They were in and out. I wish home warranty companies allowed you to stick to the same companies. -
Review 81 (2021-10-19 - Rating: 5)
The technicians arrived as scheduled. They immediately began the repair of the transition from the heater to the evaporator. It was repaired in no time and the system was running normally. The technicians from Right Call Solutions are all pros and they have my total confidence. -
Review 82 (2019-01-31 - Rating: 5)
Reliable and trustworthy. I have had a whole remodel done. They came out and handled everything professionally. Great communication. They are my go to for all of my plumbing and HVAC needs. -
Review 83 (2020-04-30 - Rating: 5)
Chance and his colleague were very thorough in their explanation of our plumbing problem and did an excellent job operating in the covid-19 environment. Knocked on door, stepped back 6 feet and was able to handle everything from a distance while wearing gloves and a mask. -
Review 84 (2020-11-04 - Rating: 5)
My nest said no power to unit. A friend told me about these guys, and they are very knowledgeable. Did the repairs the same day I called , even though my unit was old it was repairable. This is the Right CALL Solutions, They have the correct name. -
Review 85 (2021-06-22 - Rating: 5)
Josh and his partner were great. On time. Knew what they were doing. Talked nicely to my dogs and played with them, too. Working with my warranty for repair or replacement so I don’t have to. -
Review 86 (2019-08-06 - Rating: 5)
Worked with Right Call through our home warranty company. Rosalie in the office was super helpful and sympathetic as the part was waiting to be delivered and Chase was super responsive on first as well as on the return to replace the part on our water heater. -
Review 87 (2020-02-17 - Rating: 5)
Chance and Noah did a great job. It took a little while to figure out where our stoppage was located but they were able to fix it right away. Highly recommend. -
Review 88 (2020-05-04 - Rating: 5)
Jake at Right Call is always punctual and polite. I dont love their process of calling the morning of with the time window, but I understand it allows them to best predict their timing. I always appreciate the 30 minute (and hour by request) update so I can make sure Im there. -
Review 89 (2021-04-06 - Rating: 5)
Josh R. And Zach T. Did an Excellent Job from begining to End when they replaced our A/C central air here in frisco. They are Very friendly and professionals. This company is a 10 star service. -
Review 90 (2020-03-17 - Rating: 5)
From the initial phone call with Julie, to all the techs that helped me through this process.Josh was very professional he went aBove and beyond.I’m recently diagnosed with cancer & I can’t do much Josh helped me change out my filter & through out the trash out for me after he charged my A/C now it’s 🥶 👍🏼👍🏼🙏🏼🙏🏼Thank you guys for being top notch 💪🏼 -
Review 91 (2020-01-23 - Rating: 5)
Chance was awesome! Extremely knowledgeable and helpful. Answered any and all questions I had. He was quick and thorough on his repairs. I would definitely recommend him and will use him again. -
Review 92 (2022-05-29 - Rating: 5)
He came in, quickly identified the problem. He kept me updated on his findings and fixed everything. I will definitely use them again as they are now my plumbing go to company! -
Review 93 (2021-09-03 - Rating: 5)
Sent by my home warranty company, the duct work in my bathroom looked wonky and was above my skill level. Vincent was Polite, professional, and informative! Its nice to actually be given a straight forward answer. And he actually took time to explain it, in terms I can actually understand. Very much appreciated. -
Review 94 (2021-10-01 - Rating: 5)
Talk about courtesy, cleanliness, and fast service Jake and his partner got right down to business, and I was amazed how quiet, and fast they were.We are totally satisfied, they could give lessons on Customer Service and satisfaction. Thanks Guys! Dee Taylor, 3013 Bryce Canyon, Plano. -
Review 95 (2020-02-29 - Rating: 5)
Chance is fantastic! He is very knowledgeable at diagnosing the plumbing issues at house and quickly resolved the problem. If there is a need in the future, we will definitely be asking for Chance to help. -
Review 96 (2020-03-30 - Rating: 5)
Vincent was incredible. He got the AC fixed and even explained in details what the problem was and how to avoid such problems in the future. He was also very jovial while maintaining professionalism. I was truly impressed. -
Review 97 (2020-07-08 - Rating: 5)
Right Call is knowledgeable, efficient and very professional. They have adhered to the schedules they have given me, it does not take them long to diagnose the issues and they have always responded in a very prompt manner. I have had no negative experiences with them. -
Review 98 (2020-04-02 - Rating: 5)
Josh has a wealth of experience and knowledge. He was able to figure out my weird HVAC system and get it working when others couldn’t. Very pleasant and congenial. -
Review 99 (2020-08-18 - Rating: 5)
Jake and Noah arrived on time and quickly and efficiently fixed my disposal and clogged drained. They also offered advice for avoiding future clogs for free! Nice job guys! -
Review 100 (2019-08-20 - Rating: 5)
Excellent service from first contact to completion of water heater even installed on saturday. 5 stars to Tech Jake...a major assest to company. Very ki d to homeowner elderly couples needs. katy and jim welch -
Review 101 (2021-08-03 - Rating: 5)
This company is very responsive and fair with their pricing. They were very professional and as they were locating the leak, they walked me through everything they were doing to make sure I understood the issue. This is the second time I’ve used them and now I feel like I finally have a reliable plumber!! -
Review 102 (2020-02-20 - Rating: 5)
Chance was great! He was professional, courteous and quick. He cleaned up afterwards - not always the case with others. Hope his jacket is not discolored from a minor splash. RCS is on our list. -
Review 103 (2020-06-10 - Rating: 5)
Very professional and detailed in letting me know exactly what my issues were and what would be covered under my warranty. I also appreciated that he removed his shoes before coming in my house. -
Review 104 (2021-10-06 - Rating: 5)
After the hellish ice storms was able to get in within the first three days of having an issue restored water and came back the following day with a brand new water heater brought my whole water heater system up to code and fix the pipe leak quick and simple. -
Review 105 (2020-05-26 - Rating: 5)
Zach was great! He was on-time and did a great job troubleshooting our problem. Our A/C is running and the house is cool thanks to him. -
Review 106 (2021-02-22 - Rating: 5)
They got here a day earlier than estimated after the Texas freeze. Office staff gave superior cust care and plumber excellent service. Thank you Right Call! -
Review 107 (2020-02-21 - Rating: 5)
Vincent n was very pleasant and easy to deal with. he explained everything clearly. arrived quickly and was able to repair my heater quickly -
Review 108 (2019-12-04 - Rating: 5)
Awesome customer service from my initial phone call to the the tech showing up same day and fixing my heating issue. I highly recommend and I will be using them on all my future home repairs. -
Review 109 (2019-04-26 - Rating: 5)
Chris Allen from Right call solutions was able to identify our plumbing issue and resolve it within 30 minutes. Very professional and on time! -
Review 110 (2020-04-14 - Rating: 5)
Happy they called to let me know they had a opening in the schedule a day earlier than my appointment. The work was professional, quick and area cleaned after finishing. -
Review 111 (2022-04-21 - Rating: 5)
Chance and his partner were very professional. They took their time and did a great job and offered great advice moving forward. -
Review 112 (2022-02-09 - Rating: 5)
Jake and his helper were professional, friendly, efficient and had a great attitude. Great customer service. I will definitely use them again. -
Review 113 (2021-08-28 - Rating: 5)
Absolutely amazing company and top notch services. They squeezed us in last minute and communicated with us the whole time until tech arrived on scene and wasted no time to get the issues fixed.Highly recommend this company!! -
Review 114 (2020-07-22 - Rating: 5)
Great technical service. Josh with the initial service call and Zac with the install of a new unit. Quick and very professional! The front desk not so much!! -
Review 115 (2021-07-02 - Rating: 5)
Ive used this service twice on two separate occasions. Found them to be friendly and professional. Vincent seems naturally customer service oriented. He was quick and efficient and courteous and answered all my questions. Would recommend. -
Review 116 (2020-03-16 - Rating: 5)
Jake P. was so kind and helpful. He educated me about the problem and offered more than one solution to get it fixed. Will be hiring them for all my future plumbing issues! -
Review 117 (2021-10-15 - Rating: 5)
The technician arrived as scheduled and installed the replacement part without incident. We have got water again after a week without it. -
Review 118 (2020-02-28 - Rating: 5)
Ac/Heating great friendly service! Wasn’t sure what to expect but when I got the quote I was pleasantly surprised. I have now referred Right Call Solutions to my other friends and family. -
Review 119 (2020-05-15 - Rating: 5)
We had to wait 2 days for the guys to come out, but when they did, they were thorough and friendly. They got our problem diagnosed and fixed quickly. -
Review 120 (2020-07-02 - Rating: 5)
Right Call and Chance cleared a clogged bathroom drain with an ac condensation pipe. Coordination on timing was professional and Chance was very prompt, knowledgeable and courteous. -
Review 121 (2021-03-19 - Rating: 5)
Very good, very professional, excellent service, answer all my question, explain many things about the water heater. Clean area, my rate would be a 10 out of 10. Please thank them for their service -
Review 122 (2019-04-26 - Rating: 5)
Nothing but professionalism. From the Customer Service call to the three plumber who called on my home. Everyone was polite, tidy, on-time and professional. Thank you for looking after needs. -
Review 123 (2022-05-26 - Rating: 5)
Chris was nice and professional and fixed my drain issue very quickly and also told me how to prevent it from happening again in the future. Much appreciated! Thank you!🙂 -
Review 124 (2020-05-01 - Rating: 5)
Very professional went above and beyond explaining what was wrong. And when it was fixed also explain and showed how he knew our A/C is working very well both inside and outside unit! Highly recommend! -
Review 125 (2022-02-16 - Rating: 5)
Chris was fast, professional, and courteous! Fixed our clog quickly and the drain works great. Thank you! -
Review 126 (2020-04-08 - Rating: 5)
Jake did a great job! He explained what he did and what would be next steps if necessary. He also answered another plumbing related question. -
Review 127 (2020-08-18 - Rating: 5)
Josh followed up as promised and did a great job repairing our AC. He was very helpful and answered all of my questions. -
Review 128 (2020-09-30 - Rating: 5)
They repaired a slow drain and a leak on my master bath sink. They were knowledgable and very responsive!! Highly recommend them. -
Review 129 (2020-07-22 - Rating: 5)
They were VERY responsive, very courteous, did a great job and VERY knowledgeable! Would definitely recommend them AND use them again (although i should not need to for a long while :) ) -
Review 130 (2021-02-23 - Rating: 5)
Vincent was very personable and professional, and took great care to get my heater working again.Thank you Vincent and Right Call Solutions!! The first call IS the right call! -
Review 131 (2020-01-28 - Rating: 5)
Chance did a great job. He went above and beyond to ensure we were satisfied. I would highly recommend him. -
Review 132 (2022-01-12 - Rating: 5)
Jake was a nice, polite person. Professional but personable. Very happy I waited for them to fix the issue. Fixed and done. -
Review 133 (2022-02-15 - Rating: 5)
Jake was great and professional. After he found leak, he repaired it quickly. -
Review 134 (2020-05-09 - Rating: 5)
Zack is the technician who serviced my AC thermostat and continued to work on it until he got it right! He had to rewire it I appreciate his tenacity! -
Review 135 (2020-02-03 - Rating: 5)
Jacob has been to our home multiple times. Hes prompt and thorough! Great job! -
Review 136 (2022-05-09 - Rating: 5)
Jack from right call solution was very knowledgeable and professional. They came in time and change the water heater . -
Review 137 (2021-08-10 - Rating: 5)
Toilets were running all the time they came out fixed the problem was there on time like they said would highly recommend them Chris was very courteous and knowledgeable took him no time to fix the problem Thanks again -
Review 138 (2019-02-07 - Rating: 5)
Really impressed with the service I received,Job done in 30 minutes for my gas water heater including replacement of parts.Thanks Chad. -
Review 139 (2020-01-24 - Rating: 5)
Great experience! Chance was awesome and very thorough. We will definitely be using these plumbers again. -
Review 140 (2020-03-30 - Rating: 5)
The technician was awesome, snd on time. Totally professional and pleasant. Fixed my problem very quickly. Took time to explain what the problem was and andwer questions. -
Review 141 (2021-08-28 - Rating: 5)
They were professional and extremely knowledgeable. Fixed my issues in a timely manner. Will do business with them again. -
Review 142 (2022-05-18 - Rating: 5)
Chance, was very professional, curiosity, he seen the problem and fix it, great customer service, Thank you Chance. -
Review 143 (2021-11-24 - Rating: 5)
Chris was GREAT! He was thorough and even showed us some tricks for home plumbing!! -
Review 144 (2020-08-05 - Rating: 5)
Rosalyn Was very helpful giving information on time that Jake would arrive for repair. Jake was very efficient professional and I would highly recommend him to anyone -
Review 145 (2020-06-10 - Rating: 5)
Josh was great! He went over and above to not only take care of my issue, but did it in a timely manner! -
Review 146 (2020-11-26 - Rating: 5)
Chance was excellent. He diagnosed the problem correctly, ordered the part, installed it the next day and had the hot water flowing -
Review 147 (2020-07-02 - Rating: 5)
This experience is a shining example of old school business practices. Good communication, timely, professional, courteous, efficient and effective. Thank you for the great work! -
Review 148 (2020-12-03 - Rating: 5)
Chris was professional in his demeanor and was able to find and address the issue in a methodical and service oriented fashion. 5-Star for this company. -
Review 149 (2020-02-05 - Rating: 5)
Jake P. Came out to fix some plumbing issues and he was punctual, professional, and was very clean. A job well done! -
Review 150 (2019-02-01 - Rating: 5)
Fast friendly and very reliable, and the technician kept us in mind and in the loop about everything and even took his time to not only tell us about the problem but show us the problem. -
Review 151 (2022-07-01 - Rating: 5)
Jake did an awesome job. He is very knowledgeable and professional. -
Review 152 (2020-04-29 - Rating: 5)
Josh was on time and very courteous and professional.Knows his job and fixed it very well and quickly. -
Review 153 (2020-01-16 - Rating: 5)
I hope that when tune up time comes you call to schedule me, your tech knows his job and the company itself is awesome