Ray Roberts Service

Photo of Ray Roberts Service

Located in Houston, Texas

Address: 203 E Goode St, Quitman, TX 75783, United States

Phone: +1 903-763-2804

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Repair services

Categories

  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-07-26 - Rating: 5)

    Very impressed! team showed up and installed our new mini split system. extremely professional and friendly. its only been an hour since they left, and we are cool and happy!

  • Review 2 (2025-01-24 - Rating: 5)

    Would highly recommend Ray Roberts Service. They were able to assist in getting the heat going for my Mom during this past cold snap. With a last minute phone call they were quite prompt and very professional. Thank you all kindly!

  • Review 3 (2024-11-06 - Rating: 5)

    Came out on weekend on short notice and got ac up and running. Very professional and prompt service. So glad there number was already on my thermostat. Signed up for their maintenance program also.RGA

  • Review 4 (2024-08-27 - Rating: 5)

    Their highly efficient team completed changing out the evaporator coil in the main unit and rehanging the mini split in my master bedroom. The crew was great and worked hard. They got right to the tasks, and got it done in great time. The team lead was very knowledgeable, and I didn’t feel like he was trying to upsell me on anything.After being lied to, and having my time and money wasted by other companies, I can 100% say I have found my forever A/C company! These guys are great!

  • Review 5 (2024-12-01 - Rating: 5)

    Very professional and respectful.Ray Roberts is the best most service oriented repair firm we’ve ever dealt with. We have four homes and wish you were available in both Dallas and Florida as well!!!

  • Review 6 (2024-10-07 - Rating: 5)

    The guys did a great job and were very nice and gave me good advice that I needed. If possible I would like the same guys to come for ea. checkup. Thank you.

  • Review 7 (2025-01-21 - Rating: 5)

    Fantastic service. Great communication in keeping us informed about our part order and made time to install the new fan motor right after it was delivered. Looking forward to having more work done with them shortly.

  • Review 8 (2024-07-11 - Rating: 5)

    Referred to Ray Roberts Services - wanting to support local businesses - fantastic experience. They called when they said - showed up on time and took the time to offer advice on maintaining the system in between checks. Highly recommend

  • Review 9 (2024-02-02 - Rating: 5)

    This company is top notch. I called on a Wednesday night when I realized my heat pump wasnt working. It wasnt critical, so I said it could wait until the next day. Their technician Mike arrived the next morning and diagnosed the issue within minutes. He went the extra mile to explain some aspects of my system that I wasnt aware of. The final bill was extremely reasonable, too. I would recommend this company in a heartbeat.

  • Review 10 (2024-03-18 - Rating: 5)

    The service was excellent. From beginning to completion. The install was completed in a timely manner, ( including clean up). I’m glad I did this before the Summer heat began. If you need heating and AC work? Ray Roberts is the only way to go! Thanks to Shane and his crew for a job Well Done!!!

  • Review 11 (2024-09-09 - Rating: 5)

    Technician was courteous, prompt, knowledgeable, Phone representative was courteous, and understanding of my problem.Have had this type of service with Roberts for a number of years.Highly recommend this company for service and repairs.

  • Review 12 (2024-12-13 - Rating: 5)

    Professional technicians. Removed and replaced my faulty unit with a new Rheem condenser and Mortex coil. All finished within 3 hours, including clean up. Good, reliable people to work with. I highly recommend them.

  • Review 13 (2024-11-18 - Rating: 5)

    The Tech was very informative.Went over everything and knowledgeable of answering my questions and concerns. Great company and we are on the yearly maintenance program.

  • Review 14 (2024-05-03 - Rating: 5)

    HIGHLY Recommend Ray Roberts Service for all of your Ac service needs. They came out the same day we called diagnosed the problem quickly. They had to order the part we needed for our unit, so we thought it would take awhile to get it in. It didnt take long at all, they got our part in 2 days and came out as soon as it came in and had it fixed in no time. Thank you Shane and Shelly for everything. Yal are a blessing to me and my family!!! 5 stars!!!!! We wouldve given yal 10 if it was an option!!!!

  • Review 15 (2023-05-12 - Rating: 5)

    From start to finish best customer service ever! When calling to inquire the representative was very professional and was able to have someone out at my house within 2 hours. The repair guy was hands down the best. Was very professional and offered us feedback on our outside unit for future references. Lastly. The cost was amazing! They are very reasonable on pricing. They will definitely be our go to repair service for the future. Across the board beyond pleased with our service from them.

  • Review 16 (2023-12-08 - Rating: 5)

    UPDATE 12-08-2023 We are 1 week post-install of a new heat pump/air conditioning unit and we couldnt be happier. Mr. Shane facilitated the install smoothly and efficiently. The crew were polite, courteous and helpful...a great bunch of professionals. Thank you!!

  • Review 17 (2025-01-07 - Rating: 4)

    The technicians responded promptly and accomplished the task in a professional manner.

  • Review 18 (2024-10-04 - Rating: 5)

    Ive been using Ray Roberts for 17+ years, and they are consistently reasonable, professional, friendly, responsive, and trustworthy!

  • Review 19 (2024-11-20 - Rating: 5)

    Service was excellent. Arrived on time, was called before time to let me know techs were on the way. Very polite and did a througher check on unit, inside and out.

  • Review 20 (2022-03-30 - Rating: 5)

    My parents have used them for a while now. My dad is very picky about quality and professional service of all kind. We built a house 3 yrs ago and needed all of out units checked, cleaned and serviced for the upcoming summer months. From the initial phone conversation to the closing of our home door after the service...it really was awesome! Jim and Mike serviced each of our 4 units...they were thoughtful about tracking in dirt (it had been raining that morning) professional, answered my questions as well as gave me great advice! You guys have put together a great team! I am very proud to pass on our recommendation of Ray Roberts Service!

  • Review 21 (2023-07-25 - Rating: 5)

    We realized our AC wasnt cooling late afternoon/end of the work day and they were able to come out within the hour. (we did pay after hours fees). But we are thankful they were able to fix it quickly and get us up and running again on this hot day!

  • Review 22 (2023-11-16 - Rating: 5)

    I called and Ray Roberts Service had a repair man at my door just a few hours later. He diagnosed the problem and left me with several options to choose from and even sent me an email with all the details so I could discuss them with my husband before committing to a course of action.

  • Review 23 (2025-01-10 - Rating: 5)

    My service technician was great.

  • Review 24 (2022-05-20 - Rating: 5)

    Professional, courteous employees who talked to me about options for the most cost-effective solution.UPDATE: I had them back to do the installation of a new unit today. I love that the office staff called to let me know the technicians were on the way. They were efficient and cleaned up the area when they were done. Love Ray Roberts Service!

  • Review 25 (2024-04-05 - Rating: 5)

    Very professional and courteous. Called to ask if they could come early. Friendly and kind. I like doing business with Ray Robert Heating and Air!

  • Review 26 (2023-03-23 - Rating: 5)

    I use Ray Roberts Service for regular maintenance of my a/c and heating systems. I recently had an issue needing after hours service. The guys came out in a timely manner and were able to diagnose a critical electrical issue that I was totally unaware of. I highly recommend Ray Roberts Service!

  • Review 27 (2024-09-10 - Rating: 5)

    Let me know they were coming, they were on time, fantastic service!

  • Review 28 (2024-06-07 - Rating: 5)

    My air conditioner started blowing hot air 103° outside. I have never used them before but they showed up in less than two hours and it was fixed within 30 minutes very quick and they know what they’re doing I would definitely recommend them

  • Review 29 (2024-07-16 - Rating: 5)

    Great service with fast response to AC problem. Serviceman was very knowledgeable and efficient. Highly recommend them!

  • Review 30 (2024-10-16 - Rating: 5)

    He did a thorough job and I think he’s a valued worker … likable and professional also👍🏻👏

  • Review 31 (2024-08-01 - Rating: 5)

    Quick response, knowledgeable and very quickly had my HVAC cooling again. I definitely recommend Ray Roberts Service and technicians Mike and Zack!!!!!!

  • Review 32 (2022-07-17 - Rating: 5)

    My a/c quit at the worst possible time - Sunday early afternoon when its 100 degrees outside. Jim arrived within an hour of my call and quickly diagnosed it was bad contactor. A quick replacement and my ac was back up and running. No upselling! Just want to let people know there are honest and professional people out there and Ray Roberts is one of them.

  • Review 33 (2023-10-10 - Rating: 5)

    I had a simple repair. They worked with me to come when I could be home, and quickly repaired the problem. This is a very good company.

  • Review 34 (2022-08-18 - Rating: 5)

    Called same day and received service same day. Staff was polite and professional and service was done quickly and got my unit back up and running within the hour. I will definitely use this company again.

  • Review 35 (2021-09-06 - Rating: 5)

    We arrived home after midnight to discover our AC had gone out. We called Ray Roberts first thing the following morning and they had a crew there by midmorning. They were able to get the AC running, however, it went out again late that evening. We called the next morning, which was a Saturday, and they sent a technician out within the hour. He worked on the system for several hours but to no avail. We had already decided to buy a new system so they brought out a trailer mounted portable AC unit to keep us cool until they could install the new AC. Exemplary customer service. We are from Arizona and this kind of service is virtually unheard of.

  • Review 36 (2023-08-08 - Rating: 5)

    Awesome!!! Worked me in last minute, Shane was amazing, had our unit up and going in just a few minutes and it didnt cost an arm and a leg!!!

  • Review 37 (2022-08-24 - Rating: 5)

    We have used Ray Roberts Service to replace 2 HVAC units in our commercial building. Each time they have been great to work with! We will use them for all of our heating and air conditioning needs going forward.

  • Review 38 (2024-07-17 - Rating: 5)

    This company is very professional and courteous. They are prompt and reliable and always call before arrival. I would highly recommend them to all interested in their service. 😊

  • Review 39 (2024-06-15 - Rating: 5)

    Dylan and Mike did a great job of servicing both of our units. Very friendly and personable.

  • Review 40 (2024-02-06 - Rating: 5)

    Great People to work with! Contract visits, which I recommend, are always on time and handled efficiently.

  • Review 41 (2020-07-24 - Rating: 5)

    The service and professionalism of this company is exceptional. Service was provided in a timely manner making a difficult situation so very easy on me. Thank you for being a company that truly puts good service and your customer first.

  • Review 42 (2024-11-07 - Rating: 5)

    Good work and knowledge. Only problem that the cost seemed excessive for the work done and time spent.

  • Review 43 (2022-06-30 - Rating: 5)

    Had these guys out to repair my AC unit. They arrived very quickly and did a great job at a reasonable price. Would recommend them to anyone needing AC work.Sue Mallicote

  • Review 44 (2022-12-23 - Rating: 5)

    The technicians are courteous and efficient and Ive never had an issue with the work performed. Office staff keep me informed every step. 5 stars!

  • Review 45 (2024-09-12 - Rating: 5)

    Tech was very professional and quick fixing my unit as well as giving an explanationThank you so much

  • Review 46 (2023-10-19 - Rating: 5)

    Great service from the minute you call in to the completion of the job. Very courteous and prompt.

  • Review 47 (2022-12-07 - Rating: 5)

    These guys were very knowledgeable, efficient and friendly. Did a great job. Will definitely use them again.

  • Review 48 (2023-11-25 - Rating: 5)

    Very greatful you guys are out here. 2nd time yall have bailed us out of a bind quickly. Great service and fair

  • Review 49 (2024-09-14 - Rating: 5)

    These folks are the BEST! Very professional and know their stuff. You cannot go wrong with them.

  • Review 50 (2024-12-30 - Rating: 5)

    Excellent service, knowledgeable tech. I would recommend Ray Roberts to anyone who needs a/c work. On time.

  • Review 51 (2024-03-07 - Rating: 5)

    Excellent service. Friendly, professional, and good communication. Would happily reccomend to others.

  • Review 52 (2024-11-08 - Rating: 5)

    Very friendly and knowledgeable!

  • Review 53 (2024-08-21 - Rating: 5)

    Thank you for fixing my air conditioner within an hour of my phone call! I literally froze last night. Had to turn it up to 75. Thanks again!

  • Review 54 (2024-11-13 - Rating: 5)

    Very polite and knowledgeable.

  • Review 55 (2023-04-20 - Rating: 5)

    Ray Roberts service is incomparable for customer service, professionalism and responsiveness. Highly recommend.

  • Review 56 (2024-01-05 - Rating: 5)

    OUTSTANDING Work!! Mike, is a true professional, knowledgeable, friendly and very helpful, BEST IN CLASS!!

  • Review 57 (2024-06-25 - Rating: 5)

    The Tech was friendly, knowledgeable, and professional.Thank you.

  • Review 58 (2024-02-09 - Rating: 5)

    Great service, prompt, timely and efficient. Very happy.

  • Review 59 (2024-08-08 - Rating: 5)

    Fast service. Have finished, all is working well..

  • Review 60 (2024-01-31 - Rating: 5)

    Great knowledgeable service! Would definitely use again!

  • Review 61 (2024-03-22 - Rating: 5)

    Fast services when I needed them most. Polite and courteous technicians.

  • Review 62 (2024-02-24 - Rating: 5)

    He was right on time, and very polite. He did a good job.

  • Review 63 (2023-12-28 - Rating: 5)

    Brandon was very polite, friendly and efficient in his work.

  • Review 64 (2023-01-09 - Rating: 5)

    The Best Service I have seen yet. And very knowledgeable.

  • Review 65 (2023-07-18 - Rating: 5)

    Jim and David were efficient and pleasant. The air conditioner is cool too.

  • Review 66 (2024-09-12 - Rating: 5)

    Great people that came to help.

  • Review 67 (2023-03-08 - Rating: 5)

    Spoke to me like a friend and explained what was going on the whole time.Good customer service.

  • Review 68 (2022-05-31 - Rating: 5)

    Very satisfied… the tech was friendly, knowledgeable,Fast and efficient.

  • Review 69 (2024-11-08 - Rating: 5)

    Excellent service! On time, friendly and knowledgeable technicians.

  • Review 70 (2024-08-15 - Rating: 5)

    Always great service.

  • Review 71 (2023-08-25 - Rating: 5)

    Same day service. Professional and reasonably priced.

  • Review 72 (2024-06-19 - Rating: 5)

    We have nothing but exceptional service absolutely great folks to work with!

  • Review 73 (2024-08-01 - Rating: 5)

    They are a very great company to do business with.

  • Review 74 (2023-05-19 - Rating: 5)

    This company is very reliable, knowledgeable, professional, and friendly.

  • Review 75 (2024-12-13 - Rating: 5)

    Quality company with smart technicians. If it was any better, I couldnt stand it!

  • Review 76 (2024-01-19 - Rating: 5)

    Prompt,. friendly, and capable. What more could you ask.

  • Review 77 (2023-02-17 - Rating: 5)

    Installed new HVAC Unit in my home added an extra return air vent.

  • Review 78 (2024-09-16 - Rating: 5)

    Technician was very courteous and professional. On time.

  • Review 79 (2024-01-23 - Rating: 5)

    Always good, fast and knowledgeable.

  • Review 80 (2025-02-17 - Rating: 5)

    Great service!

  • Review 81 (2025-02-17 - Rating: 5)

    Did a good job, detailed & professional.

  • Review 82 (2023-11-20 - Rating: 5)

    Had to replace ac/ heater unit due to compressor no longer working.

  • Review 83 (2022-09-07 - Rating: 5)

    Always courteous, always on time, best all around!

  • Review 84 (2024-04-22 - Rating: 5)

    Very experienced service.

  • Review 85 (2024-01-05 - Rating: 5)

    OUTSTANDING work!! Mike is FIRST IN CLASS!!

  • Review 86 (2024-07-24 - Rating: 5)

    Professional all the way!

  • Review 87 (2023-08-24 - Rating: 5)

    Shane saves the day - again.

  • Review 88 (2023-08-07 - Rating: 5)

    Happy with the quick service.

  • Review 89 (2024-01-05 - Rating: 5)

    Always good service

  • Review 90 (2023-11-13 - Rating: 5)

    Always friendly and honest

  • Review 91 (2024-08-11 - Rating: 5)

    Good job

  • Review 92 (2024-04-19 - Rating: 5)

    Outstanding as always.

  • Review 93 (2024-07-16 - Rating: 5)

    Scheduled checkup & maintenanceProfessional

  • Review 94 (2024-07-21 - Rating: 5)

    Extraordinary service

  • Review 95 (2023-06-04 - Rating: 5)

    Main HVAC unit.

  • Review 96 (2023-11-29 - Rating: 5)

    Very professional!

  • Review 97 (2021-10-26 - Rating: 5)

    Fixed our problems.

  • Review 98 (2021-08-09 - Rating: 5)

    Great

  • Review 99 (2020-07-04 - Rating: 5)

    Good people

  • Review 100 (2023-02-03 - Rating: 5)

    Great service!!!

Similar Organizations