Premier Air & Electric
Located in Houston,
Address: , , ,
Phone: +1 214-544-7750
Rating: 5
Categories
- HVAC contractor
- Air conditioning repair service
- Electrician
- Service establishment
- Heating contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2022-07-17 - Rating: 5)
I live in a 30 year old farm house in Melissa, Texas. My dinning room, kitchen, and laundry room was freezing while my upstairs didnt get any air at all and my downstairs master barely got any air. I called Premier after my landlord tried to get a one man shop or chuck in the truck provider to show up for two months. Premier responded quickly, scheduled a next-day appointment, arrived early to diagnose the problem. Will explained in detail the challenges with the original design of the air duct and vents and why I was getting cold air in only one section of the house without being condescending. After getting the quote and approving it, I scheduled a Monday morning appointment for repair. On the Sunday before my appointment, I called Premier to tell them we had another problem, my AC was not blowing at all. They offered to send a tech out immediately and again he showed up early. So grateful because it was over 100 degrees for weeks. David quickly identified that it was the battery that started the compressor. Something they would have identified if I had their Preventive Maintenance Agreement. On Monday, the installation team was so respectful of not messing up my clean house with all the old ducking, they chucked it out the upstairs windows and tried to keep the noise to a minimum since I work from home and had meetings all day. They also worked with me to make sure that the areas I live in the most got the most air versus the less frequent rooms. I am grateful that they recommended solution actually resolved the issue versus just putting a band-aid on the problem by throwing some more insulation on the ducts where it was missing. This redesign will is an investment that will last for the next couple of decades. I highly recommend Premier Air and Electric Services for your home.First five of my uploaded photos where the ducts are not insulated are the before pictures. The rest are just some of the after photos -
Review 2 (2024-08-06 - Rating: 5)
I used the guys 2 years ago for an install at my house and they did a great job. Needed a new unit recently for my commercial property and used their services again. I would highly recommend them for all A/C work. Very professional and timely when it comes to getting the job done. -
Review 3 (2024-08-05 - Rating: 5)
Premier installed my AC system a few years ago. Anytime I have ever had an issue they are always my first call. They came out same day to replace my thermostat when it iced over and power surges fried it. They recently replaced a bad capacitor on my outside unit; fast and affordable. They care about their customers and the techs are friendly, knowledgeable, and professional. I will continue to do business with them and spread the word of how awesome they are! You guys rock, keep up the great work! -
Review 4 (2023-11-02 - Rating: 5)
Absolutely love the folks at Premier! They are consistently diligent in their work and have always made an effort to fit me into their schedule when a heating or cooling issue arises at my home. Premier has fixed issues with my furnace and AC on multiple occasions when other companies went straight to insisting on full replacement. They do the best job and are honest and fair with their prices and I recommend Premier over any competitor, hands down. -
Review 5 (2024-04-09 - Rating: 5)
David is definitely a great worker representing your company name.He serviced my unit today and replaced a part. Helped find the open air flow part to turn it off the outside air, for the indoor humidity. He was so polite, took his time, was knowledgeable, showed me what needed replaced and had great patience with me and all my 50million questions. -
Review 6 (2023-03-15 - Rating: 5)
We had the best experience with Premier! Very professional crew, reasonable pricing, and great quality products and labor! We’re so thankful for all they did upgrading the downstairs a/c, and replacing our upstairs a/c. They were wonderful! -
Review 7 (2021-03-30 - Rating: 5)
Great experience with Premier Air & Electric. Our business A/C was not cooling. They had a technician out the next day who quickly diagnosed the problem, and found that the compressor was still under warranty. They had us up and running in a couple of days. Great service at a fair price. I recommend them highly! -
Review 8 (2021-06-27 - Rating: 5)
Everyone at Premier is terrific. We have had other companies service our air conditioners and were never satisfied and treated well until we started using Premier. Being able to trust the company that services or installs a large investment like a new AC unit is the best reason to work with Premier. We had to replace our upstairs AC unit and The team at Premier recommended exactly what we needed. Their crews were very professional, punctual, and worked very quickly. They identified mistakes that had been made in the original ductwork and didn’t hesitate in correcting the problems so we have optimum air flow. Truly a FIVE STAR company, from Top to Bottom. -
Review 9 (2020-05-29 - Rating: 5)
Super happy to have met Lee! His team is friendly, considerate, and best of all- honest! I had three companies look at my a/c units before and each of them saw rust on my units and told me I needed to replace them instead of repair ($20k!).Lee from Premier told me it was completely up to me to repair or replace. All I needed was a capacitor and freon for the fix. I’m thankful for him caring about his clients, not focusing on more money. Thank you to your team as well! Great company! -
Review 10 (2017-06-13 - Rating: 5)
Excellent service! We had our air conditioning unit replaced, and I feel like Premier Air gave us the best deal, and most definitely the best service. They explained everything clearly, were incredibly personable and professional, and did the job quickly and efficiently. I highly recommend them! -
Review 11 (2023-01-31 - Rating: 5)
If you want your repair done right..look no further, Premier is the company you want. They were responsive to our needs . Will the technician was professional and knowledgeable in his trade. I thank God for the peace of mind of having a Christian company restore our heat. Thanks to TJ and the owner too. I strongly recommend this company for any of their services. -
Review 12 (2018-06-09 - Rating: 5)
We recently got our system replaced with Premier Air Service. I cant tell you how happy I am with the service I received. Lee was honest and didnt try to oversell us, he gave us his recommendations for what would work the best for our needs. We meet with several other companies before deciding to go with this company. Premier Air Service gave us a better system and a better price then 4 other companies in the area. I am so happy with our purchase, and have actually had to turn the temp up because it was getting too cold. In Texas I am happy to have that problem. Thank You Lee and crew. Yall are the best! -
Review 13 (2022-07-14 - Rating: 5)
If you are looking for a great and honest company stop looking because you have found it. We called, Jackie answered and put us on the schedule right away. David came out assessed everything and gave us all our options. Lee came by and explained what the problem was, he provided us with a few options and estimates explained the benefits of each and allowed us to make our own decision. We picked the option that worked best for us and they got it done. Lees crew came in and when I tell you the level of knowledge and customer service was beyond anything I have experience. TJ one of the tech literally sat at my kitchen counter every step of the way explained what they were doing, why they were doing it, and how that was going to improve our system. Lee once again took the time to stop by and check to make sure everything was going according to plan. We are beyond thankful for Lee and his crew, Jackie, David, T.J, Jimmy, and Lee. Thank you for treating us like we were part of your family! -
Review 14 (2021-01-13 - Rating: 5)
My heat stopped working. The thermostat was connected and triggering the unit however the gas was not igniting to heat. The company was quick to add me to the schedule, same day in fact, and the technician was quickly able to diagnose the issues. They called ahead, were responsive, and kept me informed. I appreciate they wore masks without being asked to and were professional.My heat is working and Im a happy customer.I highly recommend this company and their services. -
Review 15 (2020-11-07 - Rating: 5)
I used Premier for repair to our heating unit. Scheduling was easy and a prompt appointment was given. The service member who who came to our home was professional in his behavior and knowledge of our unit. He was also professional in his attire and cleanliness. This is important because we have a child who is immune compromised so trying to keep germs down in our home is very important. He was in and out quickly and was able to explain what was needed done to quickly and efficiently fix our unit. Pricing was fair and the work was done well. -
Review 16 (2023-06-24 - Rating: 5)
Im a day late, but need to give a shout out to David Wilson. Yesterday, 6/22/23, was national HVAC tech day and David provided service that was above and beyond! Thank you for your customer obsession and quality work! -
Review 17 (2020-08-18 - Rating: 5)
We recently bought a house and needed A/C and electric work done. Lee, T.J., Nick, John and the crew took really good care of us. Their honesty, professionalism and attention to detail was incredible. We felt so good about how we were treated I called Lee for a referral for a plumber. Thank you! -
Review 18 (2018-04-11 - Rating: 5)
Lee runs a great business by practicing Christian values! We contacted Premier Air & Electric because we were in need of some electrical work. Nick came out and fixed the issue, did a safety check of our whole home and was pleasant the entire time! We had questions about our A/C unit, Nick called Lee who spoke to us about our needs and set up a time to come out and meet with us.We had a 12 year old system that needed to be replaced and had been costing us in repairs over the last 4 years. Lee fixed us up with a top notch American Standard system!!The installation was quick and easy...and our home feels AMAZING!!! We look forward to seeing our new electric bill and enjoying our home when the Texas Heat is upon us this summer!!!I would highly recommend Premier Air & Electric to anyone! -
Review 19 (2020-04-15 - Rating: 5)
Have nothing but great things to say about Lee and his crew. He was very thorough in his initial inspection to ensure his quote would reflect everything needed with no surprise day-of installation price increases. Lee was very through in measuring all my supply and return vents to ensure proper air flow throughout my entire house. His fees and prices are in line if not lower than all other trusted HVAC companies along with his warranties. His communication was thorough and he was very easy to communicate with. The installation was wonderful as I had a full 5 ton system installed and have no complaints whatsoever. I will refer Lee and Sondra to fellow friends, family members and neighbors.Knowing I can call lee to check on any issues in there future is a relief as we all know there are companies who price gauge or find trivial issues in order to make it a crisis.Thank you Lee and I feel relieved to know my system was installed methodically and thoroughly to ensure lifetime efficiency and lifetime performance. Lee and Premier Air & Electric is a wonderful company who can be trusted to do the job right and do right by their customers. -
Review 20 (2018-03-20 - Rating: 5)
Premier Air Service spent today installing a new system in our home. It has been a wonderful experience from start to finish. William did our estimate and made sure all of our questions were answered. Lee, the owner of the company, came by during the installation to see how things were progressing. We had estimates from three companies, and Premier’s was in the same ballpark, but we were so impressed with William that we chose Premier. We couldn’t be happier with our decision! -
Review 21 (2023-05-03 - Rating: 5)
Incredible service! Our AC wasn’t working and they were able to get out here quickly, get it back in order in a very timely and professional manner. So happy with the service, I’ve set up regular maintenance. I would highly recommend Premier Air and Electric!! -
Review 22 (2017-06-29 - Rating: 5)
A truly great experience. Weve been in our home for many years, so this was our first time getting a new AC system installed. And I didnt know what to expect. But it was completely painless. There was never any pressure in the sales process, which I appreciated. And they didnt try to up-sell us into the most expensive unit. But most importantly, the install went smoothly and the guys were very careful not to track dirt in the house as they went back and forth. After they were finished, it was like they were never there. Except for the wonderful icy-cold air coming from our new AC system. These guys are the best. -
Review 23 (2018-08-22 - Rating: 5)
We had Premier Air & Electric come out to our home in Allen to repair our air conditioner and were really impressed with them.The technicians are very experienced and knowledgeable. They gave us all our options before they did the work, and did it at a reasonable price.We own a small business and now we call on them every time we need electrical work for one of our clients. Great to have an honest and reliable source for both HVAC and electrical work! -
Review 24 (2017-06-09 - Rating: 5)
Excellent and honest service - Premier just installed two new AC units, furnaces and thermostats at our home and made sure we were satisfied with the installation. We recently had a lightning strike and Lee was on the phone with us within minutes to help late on a Friday night. If you use Premier you will get a great value, but even better you will get an electrical and HVAC pro you can trust! -
Review 25 (2018-05-12 - Rating: 5)
This morning (Saturday) my A/C unit went out and I needed a company to come out and look at it asap. The receptionist was extremely friendly and was able to get someone out right away, she even went as far to call me back to provide a more accurate timeframe.I received a call to let me know they were on the way and when the owner (Lee) came out to inspect the unit he was extremely friendly and knowledgeable. The repair was extremely fair priced and Im a very happy and cool customer. Thanks Premier Air, Ill be using you and recommending you to everyone! -
Review 26 (2023-05-16 - Rating: 5)
I will only be using Premier Air in the future. They are fair, professional and care about the reputation of their business. I’ve used other companies in the past but these guys stand out from the rest. They were a pleasure to work with. -
Review 27 (2019-09-15 - Rating: 5)
Best experience Ive had with a repair service company! Called this company based on other reviews after receiving a high estimate to replace my outdoor units and Im glad I did! I found they are honest, VERY reasonable/fair cost based on estimate comparison, knowedgable, took the time to answer all of my questions, professional, and quick service. Wont hesitate to recommend to family/friends or call Premier Air for future needs! -
Review 28 (2018-05-10 - Rating: 5)
Lee, William, & the entire Premier crew went above and beyond to make sure our new system was right for our home & installed properly. We are very confident in our decision to have Premier take care of us. We couldnt be happier with our system and how it is keeping our home comfortable. Honest, professional, fair price ! -
Review 29 (2020-07-23 - Rating: 5)
Lee and Premier Air were a part of our bid process for putting in a new system in our house. Lee crawled and climbed all over our house to design and come up with the best possible system for us. He was professional, open and honest in every dealing and even though we did not end up choosing his company, I will recommend Premier to anyone in need of Air Conditioning service. -
Review 30 (2021-02-22 - Rating: 5)
Will came out during the middle of the ice storm. I called Premier at 10am on a Thursday and he said he could be out at 2-3pm. The only reason he couldnt have it fixed that day was because the Carrier location closed down due to the weather. Will made a special trip for us just to make sure we stayed warm and got us up and running asap. The pricing was more than reasonable, half the price of what another company was trying to charge us. Premier is the place to go, they are awesome! -
Review 31 (2021-07-24 - Rating: 5)
I was very pleased with the service I received from Premier. Will, their rep,was friendly, courteous, punctual, and quickly diagnosed and resolved thewith my A/C. The cost was very reasonable and it is clear that customer satisfaction is their goal. I certainly recommend them to anyone needingtheir services. -
Review 32 (2014-03-04 - Rating: 5)
Premier Air Service has wonderful prompt service. Honest information about the equipment they installed. We now have heat. The house is getting warmer by the minute. Great company you can trust. Very detailed. they made me feel everything was installed correctly. Thank you for your help. -
Review 33 (2017-05-18 - Rating: 5)
Premier A/C did a very thorough job of servicing my 2-year old A/C units. Making an appointment was easy and they were prompt in arriving within the 2-hour appointment window. They answered all of my questions and made me aware of potential future issues with the way the unit drains were installed. The fee was reasonable and the team was courteous and professional.I would highly recommend them. -
Review 34 (2020-10-08 - Rating: 5)
Premier literally just completed a full replacement of both of my ac/heat units, all components Inside/out and ductwork needed replacement (old house). They gave me a fair quote with impeccable service. They are extremely professional and honest. I have used them before for duct cleaning, maintenance, electrical issues and upgrades. I won’t let anyone else near my house. Customer for life! -
Review 35 (2022-04-23 - Rating: 5)
This company blew me away with how fast they installed the new system in my home. They even came out on a Saturday to get the job done. We had a coil / pan that was leaking bad and TJ and Will came out the same day to diagnose the problem and even set up the install for the SAME week. Company is awesome and trustworthy. TJ was a pleasure to work with and provided me with step by step details of what was going on with the install. If your having HVAC issues or need some help from a great trustworthy company, look no further. The reviews say it all!Thanks again guys! -
Review 36 (2017-11-09 - Rating: 5)
William and Lee were absolutely wonderful. They went out of their way to provide excellent service. I would definitely recommend them to anyone without a doubt. They are honest and care about their clients, someone you feel you can depend upon. Definitely a 5-star service all-around! -
Review 37 (2020-10-28 - Rating: 5)
Nick was super! So courteous, timely and clean. He left his work areas spotless. He was friendly and professional. Though we had several things that we needed help with he was skilled at all of them. We will definitely call on premier electric for all our future electrical needs. -
Review 38 (2021-06-02 - Rating: 5)
Premier came out right at the scheduled work time. Technician was very knowledgeable and even offered other suggestions for around the house. The work preformed was very professional and looks perfect. I will always use Premier for my homes needs. -
Review 39 (2020-11-17 - Rating: 5)
I called Premier Air & Electric. I needed an electrician to do some work regarding a home inspectors report on the house we are selling. They were able to move some things around and get an electrician out early afternoon. Nick was super professional, courteous and efficient. He was able to do everything needed to be done. I will definitely be calling on Premier Air & Electric and specifically ask for Nick for any future work that needs to be done. -
Review 40 (2016-08-10 - Rating: 5)
Awesome company! After dealing with another company that American home shield had sent to our home for weeks, we were hot and frustrated. We called Premier Air Service and Mr. Baker was able to get our working that day. He explained everything in great detail. It was so refreshing to meet someone who takes pride in their work. -
Review 41 (2018-04-26 - Rating: 5)
Premier Air & Electric is on my Favorites list! Very pleasant to work with, very responsive, punctual and professional. Nick fixed all electrical issues at the house at the right price (no surprises). Well done! Thank you! -
Review 42 (2021-03-09 - Rating: 5)
Premier was excellent. I cannot thank Lee, Jimmy, TJ, and the rest of the team for not only coming out during the snowmagedon when my HVAC fan motor blew out. But also did a great job installing a new HVAC system. They assessed the best solutions, was on time, kept me informed and overall did an excellent job. I am keeping them on my trusted contractor list. -
Review 43 (2020-10-30 - Rating: 5)
Jason came out and installed exterior lights for me. He did a great job! What happened next is what made my day. He offered to do a free inspection of my electrical panel and smoke detectors. He found some areas where I could improve the safety of my home through minor changes that will make a big difference. Thanks again Jason and team Premier! -
Review 44 (2018-03-28 - Rating: 5)
Lee, William and the whole crew at Premier are top notch! We had an outdated system that wasted money and didnt heat or cool our house at all. We were dealing with home warranty and no one would tell us the truth because they didnt want to do the work. They even went the extra mile and put in another opening so that we could get to our system. This house was built in early 90s. We have a 2 story house and we didnt have zoning or 2 systems. Premier fixed everything including all our duct work that had been chewed through by rodents. They truly fixed every issue we had. They were fast and professional, got it done in one day! Thank you Premier Air for treating us like family and getting the job done! -
Review 45 (2017-06-01 - Rating: 5)
I highly recommend Premier Air Service. My A/C unit was freezing up and Lee came out to my house on a holiday weekend to assess the problem. Due to it being a holiday weekend the parts place was closed and we were unable to get it fixed that day. Lee did the unexpected and went above and beyond and brought us a portable A/C Unit to get us through the holiday weekend. You couldnt ask for better customer service!!! As soon as the parts store opened they ordered the part and was fixed immediately. Great honest company with wonderful employees and fair prices. Thanks again for everything you did for our family! -
Review 46 (2018-05-12 - Rating: 5)
Our AC wasnt working so a guy came out and try and fix it. Turn out it wasnt no good and we had to replace the AC and furnace. He did a great job informing us why its better to replace both. It really helped out when he gave us a discount since we were kinda in a tight situation. Thank you for the honest service and great generosity! 10/10 would recommend to anyone! -
Review 47 (2016-06-14 - Rating: 5)
Lee Baker is a professional within this industry that I know from experience is someone that you can always trust with all your AC/Heat issues. That says a lot coming from someone whos father was the best in this industry in the Collin County area for many years... give Premier a call and you will see what Im talking about! Thanks Lee for the quality work that you did for me and my family. -
Review 48 (2021-01-08 - Rating: 5)
Premier Air is easy to work with. My install was complicated and unique but Premier provide multiple options, answered questions in depth, and laid out the pros and cons to several potential solutions. Ultimately they came up with a solution that, while not the easiest, addressed my long time issues and I believe added considerable future comfort to my home life. -
Review 49 (2020-07-07 - Rating: 5)
Will & TJ came out to our clinic the day we requested it. At first we didnt think they would come because of the rain, but that didnt stop them! Their work was very professional, everything was done in a timely manner. We really appreciate them for saving the day and allowing us to get back to work and see our patients. -
Review 50 (2022-04-29 - Rating: 5)
They are very professional and polite, wearing shoe covers when they come in and out. They came on short notice not once, but twice. They have great rates and will use them in the future and recommended them to all my friends! Thanks guys! -
Review 51 (2017-07-07 - Rating: 5)
We recently had Lee from Premier Air Service install two Samsung Whisper Ductless HVAC systems to cool our gym and shop. Premier Air did an excellent job from start to finish. Lee came out twice to quote two different systems as we worked towards deciding which system would work best for the space. His quotes were very competitive and detailed compared to 5 other quotes. We were able to schedule the installation of the systems within a 2 week window, install was completed in one day, and a quick follow up for adjusting the system was also completed within 24 hours. At each stage of the project Lee was first to respond to request for quote, on time for each meeting, on schedule for install and even an immediate unexpected follow up. We plan to work with him on maintaining our existing HVAC units and will highly recommend him to our personal friends and family. Outstanding! -
Review 52 (2019-08-15 - Rating: 5)
I had extensive electrical work to be done on a 35 yr. old house that I own. Of several quotes to do the work, this was not only the most reasonable but Nick came out personally to check out the situation where others either phoned or emailed me a quote. I felt it was a fair price. Nick and John spent less then a day completing a large job bringing the house up to code. They were fast, thorough and cleaned up beautifully afterwards. This company is the one to call for excellent, fast service. -
Review 53 (2020-02-01 - Rating: 5)
Lee and Sondra at premier air and heating are always so friendly and give the best customer service anyone could ask for. Their team installed a brand new A/C unit the day after we called in the heat of the summer. So thankful for their service!!! -
Review 54 (2019-08-07 - Rating: 5)
Very professional and friendly company. These guys came out to help with some renovations for my 80 year old grandmother, and needless to say the task was daunting. They answered all of our questions, took care of everything we needed, offered a fair price for the job, all while dealing with a house full of kids. Highly recommended by our family! -
Review 55 (2023-01-30 - Rating: 5)
Thank you Premier Air & Electric!!!Called them this morning because our house was 52 degrees, they had someone out here by 1 and we are now toasty again!! You guys are the best -
Review 56 (2015-04-14 - Rating: 5)
Lee came by for a return service check for my units getting ready for summer. As usual he went above and beyond and not only ensured my units were ready to withstand the dreadful Texas heat but helped me with some questions I had on how to operate the thermostats.Ive been using Premier Air Service for over two years now and am very satisfied with customer service and technical skills.Thanks Premier Air! -
Review 57 (2017-07-13 - Rating: 5)
Premier Heating and air has been servicing my home for at least the past 10 years! Lee the owner is the best. I once called him out to the house because my a/c unit had a loud rattling noise. He came out to look at it that day and told me that the front of it just needed to be put back on. Another company may have told me that I needed a new unit and I probably would have believed them (since my units are about 30 years old) . Well when my unit did go out I didnt hesitate to call Lee who was able to replace my unit the next day. I knew his prices would be fair. They are an honest company run by an honest man. I want companies to earn a living but I dont want them to earn it all on me. I never have to worry about that with Lee and you wont either! -
Review 58 (2018-03-15 - Rating: 5)
Lee and William have been great to work with. Very honest and professional. Always on time. Would highly recommend Premier Air to anyone looking for AC or Heating professionals. -
Review 59 (2020-08-05 - Rating: 5)
Very professional company great guys Nick and John easily installed exterior lights, repaired old cut wires and got my system up and running beautifully! I will use them for all my electrical work and their prices were very competitive as well..Highly recommended -
Review 60 (2018-08-27 - Rating: 5)
Very professional team - Nick was our manager who gave us a quote - he was very courteous and friendly. Worked with us to make our project very simple and easy. I highly recommend them ! -
Review 61 (2022-06-02 - Rating: 5)
I checked many AC companies and I chose this company, because Great customer service, their experience, good price/financial option, fast work.Jimmy and TJ was great people. My husband and I are very happy about it.Thank you -
Review 62 (2020-11-07 - Rating: 5)
I have used many HVAC companies and Premier was not only the most affordable but the best service we have ever had. We own rental properties and we trust Premier with not only making sure the systems are running properly but we also Trust that the technician is telling us the truth on what needs to be fixed or replaced! -
Review 63 (2019-09-11 - Rating: 5)
A/C parts repaired promptly by the nicest technician. Air works great now, which is such a relief in this dreadful heat. Premier Air & Electric charged a fair amount and responded to my call quickly. I highly recommend. -
Review 64 (2023-06-26 - Rating: 5)
Got to my house in a timely matter. Very professional and has great pricing. Will absolutely be using Premier in the future! -
Review 65 (2019-08-20 - Rating: 5)
Highly recommend Premier Air & Electric. They are always quick to check out the problem, and dont oversell/upsell unneeded work. They worked on both my office and home and I have had great service everyone I call them. -
Review 66 (2016-09-08 - Rating: 5)
We had Premier Air Service install a new AC system on August 2, 2016. They were very professional, courteous, accommodating and personable. I would recommend them for any job. -
Review 67 (2018-05-17 - Rating: 5)
After our old AC unit failed this spring, I called on a few companies in the area for bids. Premiers bid came in higher than the rest, but not by much. When Lee came by the house for an inspection, he spent quite a bit of time looking at the unit inside and out, and just as importantly, asked me a lot of questions the other bidders did not ask. Lee didnt assume he knew the answers or what we wanted. He even double-checked the work of the technician sent out by American Home Shield.Lees crew was fast, knowledgable, and skillful. Our new unit (20 SEER) is so much quieter than are old one. You cant hear the outdoor unit from the inside. My wife said it best when she said the very first night sleeping with the new AC was the best night sleep shes had in weeks.Thanks Lee, Sondra, and the rest of the crew! -
Review 68 (2020-05-21 - Rating: 5)
I couldn’t be more pleased with the guys, TJ and Will, for helping me with an issue (cloggedAC pipes)! I also loved how personable they were. They went over and beyond what I expected!! I would highly recommend their services to anyone who need AC/Heater work 😁 Thank you Premier!! -
Review 69 (2018-08-14 - Rating: 5)
Jason and team thoroughly checked my system and tried every possible option hoping it wasn’t the compressor. Fair price, great customer service from techs and the office, and worked in the rain to fix my system which works better than it ever has. -
Review 70 (2018-07-22 - Rating: 5)
I left voicemail early, they called back and Lee arrived here in the time frame I was given. Lee was very professional, honest, answered my questions. I was very pleased with the service and response and would recommend Premier Air Service to everyone -
Review 71 (2014-04-04 - Rating: 5)
Premier Air Service is my Premier AC company. Lee is an honest Man, hes pleasant and easy to work with. I would recommend this company to anyone. Very Friendly and professional!!! -
Review 72 (2021-07-01 - Rating: 5)
Will was our tech and he was efficient and well spoken when explaining what was wrong! Premier was able to come out same day, and fix the issue, as well as give estimates for any future issues that may arise! -
Review 73 (2016-03-30 - Rating: 5)
My wife and I went through several A/C service companies before we found Lee at Premier Air. Let me say, I wish we had found him sooner. We recently used him for the third time, this time to replace our entire A/C system. Lee is a wealth of knowledge about all the available options, and he helped us choose the right solution for us. He was extremely patient with us during the process as we made a decision. At no time did we feel pressured into anything. Lee helped us through every stage of the process, from consultation, to financing, to installation. I cannot recommend Lee and Premier Air enough. If youre looking for an honest company to work with, choose these guys! -
Review 74 (2017-08-31 - Rating: 5)
Premier Air Service sold us a top notch condensing unit! Very friendly and honest business. Would not hesitate to recommend them to anyone. -
Review 75 (2019-01-22 - Rating: 5)
Honest, dependable, caring company that makes a difference in the lives of many! This small business cares about the people they serve and the quality of their work. Thank you Lee, Sondra, and your crew for all of your work on my house! -
Review 76 (2018-05-09 - Rating: 5)
Perfectly punctual, very professional, so knowledgeable!! I would give 10 stars if I could! Nick, the electrician, addressed all our electrical needs proficiently and promptly. I have referred Premier Air & Electric to my friends and family with high commendations. Thank you!! -
Review 77 (2016-07-11 - Rating: 5)
Mr. Baker was very prompt, knowledgable, and detail oriented. Resolved our air conditioning issues quickly and at a fair cost. I signed up with a maintenance plan on the spot. -
Review 78 (2016-05-04 - Rating: 5)
I have been using Premier Air since I moved to North Dallas. I highly recommend them to service, fix and/or repair your cooling and heating system. Fair prices and very courteous. -
Review 79 (2016-08-07 - Rating: 5)
Lee Baker is a true professional! Very honest, very easy to work with.The A/C service industry needs more people like Lee and the group at Premier Air Service in McKinney. -
Review 80 (2018-05-15 - Rating: 5)
Entire crew was extremely helpful and polite. The new AC units improved the air quality of our home tremendously. Would highly recommend them to anyone. -
Review 81 (2018-05-15 - Rating: 5)
I cant imagine using any other HVAC company. Theyve always gone above and beyond to assure that my system was running correctly. Their service and pricing is second to none. I highly recommend Premier Air & Electric. -
Review 82 (2020-01-30 - Rating: 5)
These guys are the BEST!!! I cannot say enough about there troubleshooting skills there dedication to there customer and there overall knowledge of HVAC systems!!! If you have A/C issues you definitely should call them -
Review 83 (2022-04-23 - Rating: 5)
We are very pleased with Premier Air and electric. They did what they said they would do. A GREAT Job, on time and Professional. I will use them in the future for other needed repairs or equipment. -
Review 84 (2018-03-19 - Rating: 5)
William, Lee and the crew did an awesome job getting my home a new american standard unit installed. Everything was fast and courteous. I will be using these guys in the future. -
Review 85 (2013-08-06 - Rating: 5)
Lee and Jason were very prompt and professional. They explained the problem, fixed it and the house was cooling off in no time! I will be recommending them to my friends that need HVAC work and using them again. Thanks, guys! -
Review 86 (2016-04-07 - Rating: 5)
Awesome service and really amazing people to do business with. I would highly recommend Premier Air Service for anyone needing AC work done. Very friendly and hardworking people that know what theyre doing. -
Review 87 (2018-04-06 - Rating: 5)
Great company and great people. I have had the chance to meet one of the employees outside of work. After spending time with him, I quickly learned that he is a very nice and caring person who I would completely trust. -
Review 88 (2022-07-19 - Rating: 5)
Great company and fast!Reliable……great communication. Will definitely be working with them again in the future. TJ and David are a great team -
Review 89 (2017-05-16 - Rating: 5)
They were Great! Got here same day and had the house cooled back down quickly. Very kind, couldnt ask for better customer service. Reasonable prices :) -
Review 90 (2018-05-19 - Rating: 5)
Would recommend these guys to everyone... always! There is always some stress that happens when your air conditioning craps out :-( From our initial call to the visit at our house these guys were calm, kind and professional! Wonderful customer service!!! -
Review 91 (2016-09-30 - Rating: 5)
Lee arrived early, repaired my A/C unit, made some recommendations with no sales pitches for this and that! Will definitely be recommending Premier Air to others!! -
Review 92 (2018-03-15 - Rating: 5)
Nick and TJ were awesome! I had excellent customer service from them and they were always on time. I am defientely recommending Premier to all of my friends!! -
Review 93 (2018-05-15 - Rating: 5)
Awesome company, great customer service, super professional and helpful. We had both AC units replaced at our house. Would definitely recommend them. -
Review 94 (2024-02-28 - Rating: 5)
Professional, punctual and did excellent work on AC replacement at competitive price. -
Review 95 (2016-08-21 - Rating: 5)
Lee did an awesome job installing a Lyric thermostat for me and made sure I was comfortable with the controls and settings before he left. The Lyric has been a wonderful convenience! -
Review 96 (2019-11-15 - Rating: 5)
Had TJ and Nick came to install lighting fixtures in my office and they did an amazing job. Very professional!! Highly recommend!!! -
Review 97 (2020-07-28 - Rating: 5)
Excellent! Helpful, friendly, quality products. This unit is amazing. Plus, they all wore masks every time they were indoors or around us. We couldn’t ask for more. -
Review 98 (2016-07-20 - Rating: 5)
Customer service provided by the office is outstanding! Mr. Baker is very efficient and well mannered. I would recommend this company to anybody looking for a job done right! -
Review 99 (2013-08-20 - Rating: 5)
Premier Air Service did a GREAT job! We will definitely use them again for all of our future air conditioning needs. Thank you! -
Review 100 (2016-11-22 - Rating: 5)
I highly recommend Premier Air Service! On time, friendly, and knowledgeable. Awesome service and fair prices. I will definitely use them again in the future. -
Review 101 (2019-05-16 - Rating: 5)
Im a huge fan of locally owned businesses, and an even bigger fan of stellar customer service. I cant say enough about the wonderful service Ive received from this company. I highly recommend giving them a call if you need service! -
Review 102 (2020-02-01 - Rating: 5)
Great and friendly service, fair prices with good financing available for new AC heating units. Will continue to use them for my HVAC needs. -
Review 103 (2019-05-22 - Rating: 5)
They have done a lot of work at my home. Each time they have been here, the work done was excellent. All the workers are wonderful especially Nick and John. -
Review 104 (2022-02-08 - Rating: 5)
Will has taken care of our heating and air needs now four times. We have had a wonderful experience every time. Thanks Will! -
Review 105 (2020-06-05 - Rating: 5)
They were fantastic. Came out perfect! They went above and beyond! This is the 2nd time they have done work for me (electric first) and AC this time. I will use them again -
Review 106 (2019-10-31 - Rating: 5)
Lee is outstanding! Came out and worked on my unit they another company had screwed up. Thank you Premier Air for the central heat again!!!! -
Review 107 (2018-03-19 - Rating: 5)
Premier Air did a fantastic job! I’ve never been cooler! I will definitely use them for future services. -
Review 108 (2020-01-21 - Rating: 5)
Lee and David proved that this company deserves five stars, ⭐️⭐️⭐️⭐️⭐️! I highly recommend this company for your air and/or electric needs.Thanks again, Lee and David! -
Review 109 (2018-05-09 - Rating: 5)
Excellent service on my bath remodel (added vanity light outlet) and addition of ceiling fan outlet. On time, courteous, professional. -
Review 110 (2021-06-24 - Rating: 5)
Great quality. Estimate was extremely professional, thorough and knowledgable. Install team timely, efficient and did a great job. -
Review 111 (2018-03-19 - Rating: 5)
If you like things done right the first time at a great value but most importantly with honesty & integrity; youve found the right folks at Premier Air Service! -
Review 112 (2013-10-25 - Rating: 5)
Premier Air Service has wonderful prompt service. Honest information about your air service. Great company you can trust. -
Review 113 (2016-09-19 - Rating: 5)
Great company. Highly recommend these guys for all your heating and air needs. Thanks Lee! -
Review 114 (2018-03-13 - Rating: 5)
Amazing job!! I had an usual outdoor lighting request and Nick and Premier banged it out! Thanks. Ill see you guys again! -
Review 115 (2016-02-26 - Rating: 5)
Lee did an excellent job. Ill happily call him again when I need AC or heating work done. -
Review 116 (2018-04-02 - Rating: 5)
Great service and better people!! Lee and Jason are the best!! They will do what it takes to make you happy. -
Review 117 (2015-08-09 - Rating: 5)
Best experience with this company! Very prompt and honest work. Definitely going to be using Premier for future service. -
Review 118 (2014-10-20 - Rating: 5)
I definitely recommend Premier Air! Lee and his team did a great job fixing our air conditioning! -
Review 119 (2020-10-09 - Rating: 5)
Amazing service and amazing people! they were very helpful and got everything fixed quickly and for a good price. -
Review 120 (2019-06-20 - Rating: 5)
Very good crew of professional working men. I refer them to all my customers. Honest and fair. -
Review 121 (2020-06-26 - Rating: 5)
Thank you very much for taking care of my parents when their ac went out. Yall did an amazing job!! -
Review 122 (2019-08-12 - Rating: 5)
We are so impressed with this company. Service was fast and the people awesome. Thanks so much for such great service. -
Review 123 (2018-03-14 - Rating: 5)
Nick and TJ are awesome! If you need electric or air services go to Premier! -
Review 124 (2014-05-04 - Rating: 5)
Service and attention above and beyond, Lee Baker is not only an expert, but treated me like I was the only customer. Will recommend to everyone. -
Review 125 (2016-09-03 - Rating: 5)
Prompt response and great service. Appreciated the honest assessment, explanation, and workmanship. Thank you! Lisa Scarbrough Isaacs -
Review 126 (2023-01-29 - Rating: 5)
My go to folk. Excellent service. Professional,truthful and honest. -
Review 127 (2022-07-20 - Rating: 5)
Honest, reliable and quick. I would recommend them to all my friends and family. -
Review 128 (2022-05-18 - Rating: 5)
Excellent service, personable, and patient. Thank you for your kindness in the middle of this storm. -
Review 129 (2016-10-13 - Rating: 5)
Professional, courteous, on-time, GREAT SERVICE--they are extremely good at what they do--highly recommend -
Review 130 (2018-03-15 - Rating: 5)
Great job and even better customer service!! Definitely recommend to everyone!! -
Review 131 (2016-10-31 - Rating: 5)
Top notch work with friendly and professional staff. They go above and beyond on customer satisfaction.....A+ -
Review 132 (2023-04-17 - Rating: 5)
Thank you for you getting us ready for summer with a new unit an ducts! -
Review 133 (2019-06-05 - Rating: 5)
Extremely helpful and knowledgeable! Jason has an amazing team -
Review 134 (2017-03-03 - Rating: 5)
Professional guys, helpful suggestions, on time and on budget. A great experience for us. -
Review 135 (2019-06-29 - Rating: 5)
Fantastic service very thorough. Highly recommend!!! A+++ -
Review 136 (2019-05-14 - Rating: 5)
They went beyond the extra mile!!!!!! Five stars & would recommend then to anyone!!!! -
Review 137 (2020-11-09 - Rating: 5)
Excellent service! Very nice people as well. -
Review 138 (2018-03-14 - Rating: 5)
Prompt, honest reputable company.Great work -
Review 139 (2018-03-14 - Rating: 5)
Nick and TJ did a great job!! -
Review 140 (2018-04-06 - Rating: 5)
Such a great company and staff. -
Review 141 (2018-05-09 - Rating: 5)
Awesome communication and great experience. -
Review 142 (2018-03-14 - Rating: 5)
Prompt, affordable, and excellent service! -
Review 143 (2020-06-12 - Rating: 5)
Reliable. -
Review 144 (2018-03-14 - Rating: 5)
TJ is amazing! -
Review 145 (2018-03-14 - Rating: 5)
Nick and tj are awesome!!!!!!