One Hour Heating & Air Conditioning of West Austin

Photo of One Hour Heating & Air Conditioning of West Austin

Located in Houston, Texas

Address: 5900 Balcones Dr Ste 150, Austin, TX 78731, United States

Phone: +1 512-672-6536

Rating: 5

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required

Categories

  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2023-11-30 - Rating: 5)

    They were great.Guided me through the process of getting the thermostat. Scheduled and followed through promptly .Caleb was very professional and helpful.Highly recommend!

  • Review 2 (2023-09-18 - Rating: 5)

    Pete and Caleb are fantastic! They are knowledgeable, patient, tolerant, and very kind! I highly recommemd their services! They were quick to respond when I needed help with my air conditioning. They are respectful, courteous, and fair. Despite some obstacles they got my unit back up and running. Thanks guys! Youre awesome!

  • Review 3 (2023-09-08 - Rating: 5)

    One Hour Heating and Air is the most professional HVAC company that I’ve ever used. From the first call, there was an appreciation of my (potential) business, to clear communication on schedule, to a picture of Pete Smith who would be showing up at my house (on time), all the way through the service. Pete was training Caleb and I was blessed to see a man with tremendous experience mentoring the next generation of technicians for the company; not just on the technical side, but the business and interpersonal as well. They made all of their options available, had clear, up-front prices, and wanted to make sure I was informed to be able to make a good decision. In the end, they saved me money and have helped keep the system running well to extend its life. Thanks so much.

  • Review 4 (2023-10-30 - Rating: 5)

    A builder friend recommended One Hour Heating & AC yo me. I spoke with Mark on the phone around 2:40pm on a Friday afternoon. Caleb showed up at our home the same day to assess the situation. The next morning, Saturday, Caleb arrived early and began work. He finished mid day Sunday, and we had a new AC / Heat pump complete with outside condenser with wireless thermostat installed and working. I was very impressed! One Hour assessed our situation same day as opposed to roughly a one week turn around that other services were stating. Then, to top it all off, even though it was a big job, they began work on the very next day. Caleb, the installing technician, was very polite and professional. He was also knowledgeable and worked diligently until everything was complete. Once finished… we were charged the very fair price we had agreed to up front. No surprises or up charges!!! Usually when you’re over a barrel and need immediate help, the service provider will charge exorbitant prices or have a number of up charges at the end. That didn’t happen.I cannot say enough about the great service we experienced from these guys. We are extremely happy customers. I would highly recommend One Hour Heating & AC to anyone. And… for me, being able to give that kind of recommendation in this day and age is extremely rare. Great job guys!

  • Review 5 (2023-08-15 - Rating: 5)

    One Hour West Austin is a truly exceptional company that consistently exudes professionalism, respect, clarity, expertise, reliability, honesty, and trustworthiness. The owners of this establishment impeccably embody the companys values, always showcasing its finest qualities in various ways. Their willingness to assist whenever required and their genuine appreciation for their technicians create an environment that feels like a welcoming family. Choosing One Hour of West Austin is a decision youll undoubtedly cherish. They take their slogan seriously! “Always on time or you don’t pay a dime!” ☺️

  • Review 6 (2023-12-07 - Rating: 5)

    Caleb did a thorough review of our HVAC system. No exceptions were noted. He scheduled our next system check and left his business card in case we had any further questions.

  • Review 7 (2023-09-20 - Rating: 5)

    I am thrilled to share my experience with One Hour Heating and Air Conditioning West Austin. This company is an absolute gem and a shining example of what outstanding service looks like.From the very first interaction, I was impressed by their professionalism and dedication to ensuring a seamless customer experience. Every member of their team, from the customer service representatives to the technicians, exudes a genuine commitment to excellence.Their level of expertise is matched only by their unwavering commitment to honesty and integrity. They take the time to listen to your needs, answer your questions, and provide clear and transparent explanations of the solutions they offer. This level of honesty and open communication is truly refreshing in todays business landscape.What truly sets them apart is their ability to create a sense of trust and confidence. You can feel assured that youre in capable hands when you work with One Hour Heating and Air Conditioning West Austin. They understand that your comfort and satisfaction are paramount, and they go above and beyond to ensure that every aspect of their service meets the highest standards.This companys commitment to excellence extends beyond technical expertise. Their team is punctual, respectful, and courteous. They treat your property with the utmost care and leave no trace behind, except for the comfort and peace of mind they provide.In a world where exceptional customer service can sometimes be hard to find, One Hour Heating and Air Conditioning West Austin shines brightly. I wholeheartedly recommend their services to anyone in need of heating and air conditioning solutions. This company is a true testament to the power of exceptional service and professionalism.Thank you, One Hour Heating and Air Conditioning West Austin, for setting the bar high and consistently exceeding expectations.Warm regards,Karen T.

  • Review 8 (2023-12-08 - Rating: 5)

    Exceptional service from One Hour! This company is a gem. They are honest, kind, and truly knowledgeable. A reliable choice for anyone seeking top-notch HVAC expertise.

  • Review 9 (2023-09-28 - Rating: 5)

    I can not say enough good things about our experience. From my first contact to dispatch and then to the service call with Pete. I will be eternally grateful for his compassion for our situation. You’ve earned a lifetime customer.

  • Review 10 (2023-10-09 - Rating: 5)

    Caleb did an extensive review of my HVAC system. I asked lots of questions and basically got a crash course in air conditioning tech. Very friendly and professional.

  • Review 11 (2023-11-08 - Rating: 5)

    Very prompt and easy to schedule! Sign up for their maintenance plan and get to the front of the line with free diagnostic checks if you have problems with your unit in between tuneups

  • Review 12 (2023-08-15 - Rating: 5)

    I had the pleasure of having one hour heating and air out to my house to see why my AC wasn’t keeping my house as cool as it normally would. Came out diagnosed the issue and got me fixed up and taken care of! I will 100% be using them for all my heating and air needs in the future!

  • Review 13 (2023-08-29 - Rating: 5)

    Timely, professional and knowledgeable. The technician, Pete, was thorough and did not push any unnecessary services like some companies do. Will definitely use again when needed.

  • Review 14 (2023-12-05 - Rating: 5)

    Courteous and patient with this older couple. This was a second opinion and Caleb nailed this problem. We now need some time for our own information gathering on how to move forward with our situation and the solution ahead. Thank you.

  • Review 15 (2023-11-06 - Rating: 5)

    Caleb is a very knowledgeable technician and was very helpful in explaining the problems we encountered and how to fix them. Well be using this business again in the future.

  • Review 16 (2023-08-16 - Rating: 5)

    I loved that One hour Heating and A/C was on time and helped me so much I am a widower and so I depend on outside people to help me...they were very professional and I felt like all the details that they did was so worth it...I would highly recommend them....thanks for helping me....

  • Review 17 (2023-11-16 - Rating: 5)

    Great job! Fast and super professional! Highly recommend Caleb at One Hour!

  • Review 18 (2023-11-15 - Rating: 5)

    Amazing people! Owners and technicians are caring , thoughtful and honest. I couldn’t recommend them more!

  • Review 19 (2023-10-12 - Rating: 5)

    Caleb & Jordan were professional, great service, and honest.

  • Review 20 (2023-11-01 - Rating: 5)

    Caleb was thorough and determined to deliver quality service.

  • Review 21 (2023-09-18 - Rating: 5)

    Awesome communication. Quick service. Upfront pricing…..great experience

  • Review 22 (2024-04-04 - Rating: 5)

    Love mom

  • Review 23 (2024-01-18 - Rating: 5)

    Great customer service

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