Mackey Services

Photo of Mackey Services

Located in Houston, Texas

Address: 5252 FM 517 Rd E, Dickinson, TX 77539, United States

Phone: +1 281-519-2884

Rating: 4.9

Services

  • On-site services
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Electrician

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-14 - Rating: 5)

    After getting the run around from several companies I called Mackey Services and Jeff and Matt came out. Absolutely two wonderful guys that did an amazing job. I got updates on the arrival times and the bid came in at exactly what was quoted. Excellent job Jeff! Thank you.

  • Review 2 (2024-10-10 - Rating: 5)

    Mackey Services put us on their schedule quickly when our AC blower went out. The technician was very kind and informative. The part came in the following day and he returned the next day to complete the installation. It was a very smooth and quick repair. We are very pleased with their service from the assistant that took our call to the serviceman completing the job. I highly recommend Mackey Services.

  • Review 3 (2025-02-06 - Rating: 5)

    Very pleased. Mackey resolved a problem for us that had been a concern for years, same day service, reasonably priced. Mackey is my new go-to for my A/C and electrical issues!

  • Review 4 (2025-01-19 - Rating: 5)

    Love Mackey Services! Have been using them for all of our HVAC services since we moved into our home! Their service technicians are so thorough and knowledgeable! Marvin serviced our heaters this past week and did a great job!

  • Review 5 (2024-11-13 - Rating: 5)

    The answering customer service has always impressed me. Always friendly and courteous. They treat you as if you are the one and only customer they assist.The same goes to all technicians that have appeared to handle whatever the situation is. To the Techs: the weather has never stood in their way for addressing an issue.All the staff that has come to my rescue have been very kind and hard working gentleman.I thank Mackey for being there when I’m in great need.

  • Review 6 (2025-01-06 - Rating: 5)

    First class operation here. Everything from the professionalism of scheduling the appointment and the technician that came out and serviced my AC unit. Great annual program that I signed up for as well. Would highly recommend Mackey Services and this comes from a skeptical buyer! Great job all around!

  • Review 7 (2024-11-14 - Rating: 5)

    Had a great experience with Mackey Services. When I needed to replace an aging A/C system, they provided several options with varying costs and benefits, and clearly explained each one.I solicited three quotes, and while Mackey wasnt the absolute cheapest, I do feel like they have the best value for their price.The work was completed one-time and with the expected quality.An electronic component had a failure the next day (a problem of manufactured, not installation) and Mackey was able to get a replacement installed within a couple of hours.A new A/C system is a large investment that should last the next couple of decades, and the folks at Mackey helped make it all easier for me. Much appreciated!

  • Review 8 (2024-11-01 - Rating: 5)

    Great company! They are very helpful and responsive and always willing to help! All the service techs have been knowledgeable, friendly, and do great work! I would definitely recommend Mackey Services! -Premier Outdoor Installations, Inc.

  • Review 9 (2024-10-28 - Rating: 5)

    I was impressed with Tech Omar’s follow up email complete with technical readout results and comprehensive photos. Also Tech Jason was super nice and did a courtesy coil rinse for me on the Roof! Amanda and Pam answer the phones; they are courteous, professional and on top of their game 😊

  • Review 10 (2024-10-11 - Rating: 5)

    We have been customers for over 15 years. We recently needed to replace our existing furnace and AC unit, Mackey provided exactly what we were looking for, to fit our needs, budget and timing. their Team is always professional and courteous. We have always been happy with their service! Thank you, Jason, Omar, Mark, Martha and the whole team!

  • Review 11 (2024-12-21 - Rating: 4)

    I would have given them a five, however it took three trips to get the generator installed, and once there was a miscommunication on when they were coming out. When it was all said and done, our technician did a great job. I would recommend Mackey to others.

  • Review 12 (2024-12-12 - Rating: 5)

    Jason Richey was my technician. He was prompt and courteous, and even changed my air filter…the one I cannot reach without a tall ladder! Thank you, Jason, and Mackey Services, for a job well done, with excellent customer service!

  • Review 13 (2024-11-09 - Rating: 5)

    I replaced my entire 25 year old A/C system and ducting. Mackeys personnel from the sales rep to the technicians did a fantastic and quick job. The techs arrived on time and completed the job on the same day. After clean up they made sure I had no questions before leaving. I spent a week from the day of the quote to enjoying my new cool and clean air. I can 100% recommend Mackey Services.

  • Review 14 (2024-12-31 - Rating: 5)

    Professional, friendly, thoroughJason arrived on time. He did a thorough checkup on our heating system. He advised us of potential problems and an approximate cost.

  • Review 15 (2025-02-03 - Rating: 5)

    We’ve used Mackey Mechanical for all of our a/c and heater needs for 4+ years. They are reliable, honest and their work is always done right. We would and have recommended their services to family and friends alike.

  • Review 16 (2025-02-06 - Rating: 5)

    Absolutely professional and timely service. I will be setting up a regular maintenance program with Mackey thanks to Omars courteous and knowledgeable customer service. I recommend.

  • Review 17 (2025-01-20 - Rating: 5)

    Our technician was Heath Marquez, who serviced the heating unit at our residence. Heath was very professional, knew our unit, and repaired it promptly. Heath answered questions I had about our unit and suggested ways to improve the effency of the A/C unit that were not mentioned during the itinial installation.

  • Review 18 (2025-01-01 - Rating: 5)

    We have always been pleased with Mackey services. Omar did an exceptional job in maintenance for our heating system.

  • Review 19 (2024-12-10 - Rating: 5)

    Jason Richey from Mackey Services did a great job doing our winter maintenance. He replaced the 2 capacitors for both our upstairs and downstairs heating systems that were wearing down. He was very efficient, professional and seemed to be very experienced!

  • Review 20 (2024-11-07 - Rating: 5)

    My ac went out and I called them at the last minute. They expedited a technician over for a diagnostic. He was through, informative and very professional. The other AC people werent good at all and very unprofessional. They tried to upcharge me three times the amount that they initially quoted me. But I will recommend Mackey services for all of your AC needs.

  • Review 21 (2024-12-12 - Rating: 5)

    Robert Ross was excellent. It was a difficult diagnostic situation with our outdoor landscape lighting and timer. He figured it out and fix the problem. The price was also very reasonable.

  • Review 22 (2025-02-17 - Rating: 5)

    I was very pleased with the overall service l received from the entire Mackey team..Next day service and product warranty was great. I WOULD GLADLY RECCOMEND them to all of my friends..

  • Review 23 (2024-12-23 - Rating: 5)

    Thanks for keeping me informed when its time for my A/C and Heater check up.Always a pleasure working with your company.Very Statfield for over 15year doing busy with Mackey Service.Happy Holiday

  • Review 24 (2025-02-13 - Rating: 5)

    Thank you for your great service. Service was prompt and professional. I will certainly continue to utilize Mackey to service my Kohler generator.

  • Review 25 (2024-07-12 - Rating: 5)

    Joe was Great! from start to finish! He knows his line of work well. Knowledgeable about our model of AC, and was fast to identify the problem, and part needed was on the truck. He is professional, kind, respectful, informative, and helpful.He did all what he said he would, and cleaned up afterward. He went over items we may need 3 or 4 years down the road to consider, and of optional items that I wasnt aware of, that was good to know. No pressure, it was nice!Side Note: Our first contact with Mackey Co. was Amanda in the Office, She was amazing as well! Excellent customer service, so friendly and had our account and appointment all setup in minutes.Great first impressions for this business. This is the company we choose for our AC maintenance!

  • Review 26 (2024-12-22 - Rating: 4)

    Problem was solved with thermostat, hopefully it will continue to work. Tech said he never saw that problem before. I have had several problems which were solved, however I don’t think I should have that many problems with new equipment.

  • Review 27 (2024-09-11 - Rating: 5)

    I called and got an appointment for the next day. Heath was professional, letting me know the reason for the noise. He checked the entire system, and recommended some maintenance work, which I approved. I highly recommend Mackey Services!

  • Review 28 (2024-11-14 - Rating: 5)

    Mackey Heating and Air is the only service I want. They make sure you are cared for even after years of installing. The very affordable contract is honored with a very professional technician.I wish every family would consider this company for heating and air conditioning service.

  • Review 29 (2024-12-14 - Rating: 5)

    My technician, Jason arrived on time and conducted a thorough inspection of unit. I have trusted Mackey for over 3 years to care for my units.

  • Review 30 (2024-07-24 - Rating: 5)

    Super professional, super thorough, and extremely trustworthy. Mike spent time answering all of our questions and looking at all of our areas of concern. He came on time, and we never felt rushed while he was here. Highly recommended!! We will absolutely be using Mackey again!

  • Review 31 (2025-02-21 - Rating: 5)

    Omar was great. The first company I called could not help me. They told me to call Mackey. Mackey is solving my problem. Omar is friendly and helpful.

  • Review 32 (2024-09-19 - Rating: 5)

    Heath was very courteous, friendly and professional! Arrived on time, explained repairs needed and placed order!He returned to install parts, great attitude, this service technician is PRICELESS!

  • Review 33 (2024-10-03 - Rating: 5)

    Jason, installed a new air filter we had waiting, and suggested we could save air escaping at our attic door. So he installed insulated box for our attic door. We always look forward to seeing him for the next check up.

  • Review 34 (2024-10-17 - Rating: 5)

    Jason did a good job answering my questions. He texted when he was on his way and got here in a timely manner. I was well pleased with his work.

  • Review 35 (2024-11-27 - Rating: 5)

    I have been using Mackey Services for years and I wont use anyone else. Fair prices and great services. Always show up and time and promise to day as they say.

  • Review 36 (2024-09-19 - Rating: 5)

    Thank you so much for the timely and professional service, from the front desk to the service technician. So grateful, will definitely utilize your services as the need arises. Justin was professional, and kind. I was so surprised to have someone available so quickly. Thank you all.

  • Review 37 (2024-10-21 - Rating: 5)

    Mackey has consistently delivered with great people doing great work in a timely manner. Just had our fall HVAC system check ups and were ready for winter (if it comes!).

  • Review 38 (2024-11-13 - Rating: 5)

    They came the same day I called and diagnosed the evaporator coil as having a leak! Came back the very next day and got us fixed!! Great service!

  • Review 39 (2024-12-13 - Rating: 5)

    Their technician was on time, professional, and courteous. I received an estimate for the work I wanted done within 10 minutes.Thanks

  • Review 40 (2024-11-12 - Rating: 5)

    Great service. They found hidden defects in our system. We recently replaced our roof. Unbeknownst to us, the roofers had not reconnected the exhaust from our furnace to the exit pipes in the roof.Thankfully Heath from Mackey noticed (as part of our biannual inspection). He reconnected the exhaust, making our HVAC much safer to live aroundI will sleep better tonight, knowing that carbon monoxide will be going out of the roof — instead of collecting in it to seep down into our house and be inhaled by my children at night as they sleep

  • Review 41 (2025-01-11 - Rating: 5)

    Omar was there ahead of schedule and fixed my issue quickly! Great working with the whole team at Mackey.

  • Review 42 (2024-07-29 - Rating: 5)

    Mackey services really came through for me this past weekend. Our AC crapped out on Friday afternoon. I called Mackey services and they sent a tech (Josh) within an hour or so. After discussing a few equipment options for the replacement we were place on the schedule for the very next day. Josh was great!Mackey’s install team (Omar) showed up in the morning (on a Saturday) and were very professional and friendly. They finished up with the install in a few hours and we had cold air.I highly recommend Mackey for anything. I’ve only used them for my AC service but they were so professional I won’t be hesitating to call them for anything else they can help with whenever something breaks.

  • Review 43 (2024-07-19 - Rating: 5)

    I left a previous review but before I could add to the review it sent. So Mackey sent Jason out and he did an awesome job! He was thorough and explained every step of the situation. He was quick to call back to the supply department and see if the part he needed was in. He ran back got it and installed the board unfortunately I had additional problems but Mackey was able to find the blow motor I needed and had in the next day! Jason twisted my arm (just kidding) and got me to sign up for the Scheduled Care Program! It gave a discount on the service being provided and I would consider better than a competitor that I used in March.. Thank you Jason for your professional attitude and honesty. Thank Mackey Services for getting my A/C up and running!

  • Review 44 (2024-11-18 - Rating: 5)

    Mackey Services always hires friendly and professional technicians. They always keep us informed of their arrivals. I would recommend them without hesitation.

  • Review 45 (2024-09-10 - Rating: 5)

    Heath was amazing!!! He answered all of my questions and went above and beyond to make sure I understood the scope of work. I will definitely be calling him back!

  • Review 46 (2025-02-28 - Rating: 5)

    Heath came to replace our thermostat after our’s went out on a very cold night. We upgraded to one that has an app. Heath set all of that up for us. We are so grateful for Mackey’s quick response.

  • Review 47 (2024-12-11 - Rating: 5)

    The Mackey Mechanical crew arrived on schedule, insulated our attic with 6 inches of fiberglass insulation, and were fast and efficient. (We are looking forward to lower utility bills.) They also did great job of cleaning up.Heath did a good job of getting here when he said he would and inspecting the heating system!

  • Review 48 (2024-12-13 - Rating: 5)

    Jason was very thorough fixing my unit heater. He was able diagnosed the problem with the unit in a timely manner.

  • Review 49 (2024-11-20 - Rating: 5)

    The Mackey team always sends professional technicians to our home but Omar was friendly, courteous and knowledgeable about our AC issues. Additionally, my husband and I had a mix up on who would be home during the allotted time frame that Mackey provided for the repairs. I called the Mackey main line to let them know the issue and the receptionist was incredibly kind and understanding. I was about 10 minutes late arriving home and our technician, Omar, was also understanding. Overall, it was a great customer service experience. Thank you, Mackey!

  • Review 50 (2025-01-31 - Rating: 5)

    Through and knowledgeable technician. Took his time, assessed the problem and devised a plan. Excellent experience.

  • Review 51 (2025-01-17 - Rating: 5)

    Marvin was very knowledgeable about my HVAC system. He did a thorough check on the health of my furnace equipment, since we are in heat mode, and through checking static pressures was able to determine that some insulation had detached inside the system.

  • Review 52 (2024-08-10 - Rating: 5)

    Mike was very knowledgeable and cordial. He listened to the history I’ve have with another company and my suggestions. He worked with me to explain each task and taught me things to watch for. I’ve never signed up for a HVAC service plan until I met Mike. I highly recommend this company and they are listed as a Premier Dealer with Lennox. Mike was very personable and I’m very very satisfied. Thank you

  • Review 53 (2025-01-30 - Rating: 5)

    I got same day appointment just in time for the winter freeze. Omar was excellent he was honest and took care of the problem

  • Review 54 (2024-11-19 - Rating: 5)

    Excellent Service! Very professional and friendly.Very detail oriented. Made sure no trash was left around his work site.

  • Review 55 (2024-10-26 - Rating: 5)

    Always polite whether answering questions or setting appointments. They are thorough and professional in your home and/or attic and leave with an overall good feeling about your equipment or what needs attention.

  • Review 56 (2024-08-03 - Rating: 5)

    I had an amazing experience with this HVAC company. We’ve had problems for years with a new build house AC system. Original Installer could not fix the problem (literally came out 5-7 times over a 2 year period) where Mackey came out and diagnosed issue in one visit. Josh, the technician that came out, was only supposed to be here for one hour and stayed for more than four hours Until he figured out exactly what the problem was…no this didn’t cost me more. Definitely recommend Mackey and Josh gets a 10++++!!!!!

  • Review 57 (2025-01-07 - Rating: 5)

    Always excellent service. Mr. Castro was very efficient and kind. You always find such good people to join your team!

  • Review 58 (2025-01-15 - Rating: 5)

    Omar and Marvin did a good job of rebalancing my air to a couple rooms that never got warm or cold enough. Big help! Thanks guys

  • Review 59 (2025-02-17 - Rating: 5)

    Excellent service for a proposal to replace HVAC system. Mark was very helpful and knowledgeable.

  • Review 60 (2024-07-12 - Rating: 5)

    Mackey Mechanical came through quickly for me. One of my properties was without power for 4 days, then AC wouldn’t run. Called the after hours service to schedule an appointment and Technician Heath Marquez had the unit running before noon the next day. Thanks for the prompt, professional service

  • Review 61 (2024-06-11 - Rating: 5)

    Great experience for my first time with this company. Easy to schedule appointment they came exactly at the time they said. They actually sent me a live map to show me where the technician was on his way over. He was courteous, professional, and knew exactly what to do. I will use this company again no doubt Jeff Tobar was fantastic. Ask for him.

  • Review 62 (2024-05-15 - Rating: 5)

    Weve been customers of Mackey Services for several decades, and their services has always been the best of the best. Last night, we had a minor issue, and by 9:00 a.m. Mike Mackey, Jr. had the issue fixed and our air conditioner working perfectly. Our every interaction with the company (from the initial call to the service) simply could not have been more polite and professional. My family and I are glad to have a local company we can count on when we need them.

  • Review 63 (2024-12-20 - Rating: 5)

    Our Mackey electrician came out on time as always and replaced to light switches with dimmers with no problems, quickly and neatly and, as always, very professionally.

  • Review 64 (2024-10-30 - Rating: 5)

    Mackey did an excellent job and their customer service after the installation has been very professional. Highly recommend.

  • Review 65 (2024-08-03 - Rating: 5)

    Very happy with Joe Guitterez today a very pleasant and hard working guy in the terrible heat. Of course I trust Mackey Mechanical with all my heating and air conditioning needs! They are the best and the most trustworthy business. Amanda is an amazing asset, always sweet, polite and helpful.GratefulJennifer Wycoff

  • Review 66 (2024-10-29 - Rating: 5)

    Weve used Mackey services for all of our air conditioner/heating services during our 41 years of home ownership. Theyre the best.

  • Review 67 (2024-11-11 - Rating: 5)

    Mackey provides the best customer support. Both the office staff and technicians are pleasant, knowledgeable, and quickly resolve issues.

  • Review 68 (2024-10-09 - Rating: 5)

    Great service. Great prices. Efficient and honest! Amanda was great at communicating any scheduling and heath dis amazing work!

  • Review 69 (2024-11-10 - Rating: 5)

    Omar was very professional and informative, resolved our issues with the system and performed service in a timely manner. I would highly recommend Mackey Services.

  • Review 70 (2024-08-10 - Rating: 5)

    The technician Omar was very knowledgeable and even though it was late he went in the hot attic, identified the issue and suggested a solution. Mackey Rep called the next for follow up. I was very happy with their service.

  • Review 71 (2024-11-07 - Rating: 5)

    Omar was really top notch. Great service and really knowledgeable. We will call Mackey Services again for sure.

  • Review 72 (2024-10-07 - Rating: 5)

    Jason The AC Ace!I recently had the pleasure of having Jason service my air conditioning, and I was thoroughly impressed. Jason was incredibly knowledgeable, providing valuable insights and advice without any pressure to upsell unnecessary services. His friendly demeanor put my mind at ease, and he went above and beyond to ensure everything was in perfect working order. I hope his excellent work is recognized with a well-deserved pay raise. Thank you, Jason!

  • Review 73 (2025-02-21 - Rating: 5)

    Heath was professional and did excellent work. Explaining the process, then preformed what was needed. Would not hesitate to use Mackey Services again.

  • Review 74 (2025-01-16 - Rating: 5)

    Mackey services are great. Mackey services really go in detail with their inspections & make sure everything is working properly.

  • Review 75 (2025-01-09 - Rating: 5)

    Robert did an excellent job diagonosing and fixing our electrical issues. I would highly recommend him

  • Review 76 (2024-08-05 - Rating: 5)

    Randy Garza is an exceptional HVAV Field Service Technician. Randy was knowledgeable, respectful and used state of the art equipment to comprehensively diagnosis a solution to repair my air condition system. More importantly Randy took the time to explain the diagnosis. Additionally, the Administrative Office Personnel (Amanda & Sheila) were very professional, quickly helped me to understand my warranty and setup my service appointment. I recommend Mackey Services for quality solutions to all of your Air Condition needs. Sincerely, Jaime Arteaga

  • Review 77 (2025-02-17 - Rating: 5)

    Performed annual HVAC system inspection and maintenance. Very thorough with high tech equipment and knowledgeable technicians.

  • Review 78 (2024-12-12 - Rating: 5)

    We have been using Mackey Mechanical for 15 years and find both their work and customer service to be exceptional.

  • Review 79 (2025-02-21 - Rating: 5)

    Mackey technician robert did an excellent job. Very good work.

  • Review 80 (2025-02-15 - Rating: 5)

    Great service and responsiveness! I’d highly recommend them to anyone as they go above and beyond with their service!

  • Review 81 (2024-11-04 - Rating: 5)

    These guys were great, fast but efficient. Here at the time they said they would be, cleaned up after themselves. Just fantastic.

  • Review 82 (2025-02-27 - Rating: 5)

    Excellent service, very polite and respectful. Highly recommend!

  • Review 83 (2024-10-03 - Rating: 5)

    Great service!!! Omar was amazing and very professional in taking care of our repairs. I would highly recommend this company!!!

  • Review 84 (2025-02-05 - Rating: 5)

    Verry professional and friendly crew. They replaced the electrical pole and cleaned everything up. Pleasure doing business with these guys

  • Review 85 (2024-08-16 - Rating: 5)

    Technician Jeff Tobar came out to my home for some electrical work and did a fantastic job. Personable, Professional and Knowledgeable. Could not be more pleased with the quality of his work.

  • Review 86 (2024-10-31 - Rating: 5)

    Always courteous, helpful, and never try to upsell. I would hoghly recommend Mackey Services for your HVAC needs.

  • Review 87 (2024-06-18 - Rating: 5)

    Great job Omar and all the crew. I bought my variable speed 4 ton unit in May. They were efficient, knowledgable and took the time to educate me. Today they came out to make minor adjustments and were just as kind, courteous, efficient from office personnel to the technician that came out. Best company, i’m really pleased.

  • Review 88 (2024-11-13 - Rating: 5)

    Omar with Mackey services came out and fixed my A/C and checked both heaters. Could not have had a better experience

  • Review 89 (2024-07-22 - Rating: 5)

    Mackey provided excellent service for A/C repairs that were covered under my Lennox manufacturer’s warranty. Marvin was outstanding, coming out on a Saturday to perform the compressor replacement when Mackey’s parts team determined that the part wouldnt arrive in time to complete repairs during their normal working hours on Friday. He showed up on time, kept us informed, and finished the job. We couldnt ask for anything more. The Mackey team has earned our business.

  • Review 90 (2024-06-13 - Rating: 5)

    Joe was very knowledgeable and polite as well as efficient. We scheduled a spring tune up and thats what we received. One small repair was recommended. No heavy pressure or up selling which was refreshing! Good job!

  • Review 91 (2024-06-14 - Rating: 5)

    Mike was prompt and courteous. Able to determine the problem with the HVAC system right away. Did a thorough evaluation and cleaning as needed. Will be back once additional parts are received would be glad to recommend to all

  • Review 92 (2024-11-12 - Rating: 5)

    Exceptional work at a great price. We are very happy with the professional work done on bathroom remodel.

  • Review 93 (2025-01-15 - Rating: 5)

    Mackey followed thru on the inspection and Heath did a great job! Thank you, Mackey!

  • Review 94 (2025-02-11 - Rating: 5)

    Another excellent job by Mackey! No surprises all the way through which is much appreciated.

  • Review 95 (2024-11-19 - Rating: 5)

    From the people in the office to the technicians that come out, everyone is very friendly, courteous and knowledgeable. Definitely recommend them.

  • Review 96 (2024-10-16 - Rating: 5)

    Scheduling is easy. Appreciate seeing the same faces come to my house for routine checkups; always professional!

  • Review 97 (2024-12-22 - Rating: 5)

    Omar was extremely professional and very respectful. He was very detailed and worked until the unit was cleaned and back in working order. Mackey Mechanical is an awesome company and have the best technicians. I would recommend them for any AC work.

  • Review 98 (2025-02-03 - Rating: 5)

    Great experience using Mackey for first time. Will definitely use them again!!

  • Review 99 (2024-06-25 - Rating: 5)

    Heath was the one that came out initially. He was great, up front and honest with me. I appreciate him taking the time to look, take pictures and tell me how it is.Great service and a nice guy too.

  • Review 100 (2024-10-09 - Rating: 5)

    Mackey Mechanical came through with great service again. Mike, the service technician on the job was very informative and professional. He listened to my condensor unit making a loud noise, then replaced and adjusted a couple of components to my a/c system and now its running great!

  • Review 101 (2024-08-02 - Rating: 5)

    Marvin and Paul did a great job. They made sure all my questions were answered. Very friendly and most important , very professional. Good job Mackey Services.

  • Review 102 (2024-01-13 - Rating: 5)

    We are so impressed. Mackey Services sent someone to assess our unit the same day I called. They evaluated and gave us a quote which was in line with our expectations and under another quote by $2k. The crew was professional and did quality work. They leveled and lifted and added tie downs and tie ups. Everything was done neatly and well . We were worried about not being able to get warm with the approaching freeze. This new thing is working, maybe a little too good, because Im feeling a little warm and need to adjust the thermostat now. 😂 I highly recommend this company for HVAC work.

  • Review 103 (2024-10-28 - Rating: 5)

    I purchased my HVAC about 10 years ago from Mackey Mechanical Services after consulting different HVAC businesses in the League City area.They have provided outstanding service throughout the years with spring and fall check ups to keep my unit in good shape. Every employee from those handling appointments or questions to each and every service person that comes to my home has been exceedingly polite, professional, knowledgeable and pleasant. The one or two times that I have had a concern, they were at my house within a surprisingly short time. They are quick to diagnosis the problem and offer a reasonable solution. I have also used this business for minor electrical services, and I’m very grateful they offer this additional help if needed. I highly recommend this business as they are definitely dedicated to serving homeowners in this area.

  • Review 104 (2024-05-26 - Rating: 5)

    BEST SERVICE EVER!!! Omar was our technician. Within 30 minutes he had my a/c working. The previous company stated that I needed a complete system and would get back to me with an install date. A very hot & humid week passed and still no response on when I could get someone out. I called Mackey Services on Friday afternoon before Memorial Day weekend and was scheduled for the next day (Saturday). Around 11:30 AM Omar called to let us know he was on the way and showed up promptly. He assessed the problem immediately. Within 30 minutes my house was cooling properly again with the same unit I was told would not cool. He attached a wire that came undone and corrected a blown fuse. Then proceeded to make sure there were no further problems inside and out. He never tried to upsell me something I did not need. He explained my system to me and listened to questions I had. He left the area cleaner than it was before.All this and still under $100.00I HIGHLY RECOMMEND MACKEY SERVICES AND THANK YOU FOR HIRING HONEST AND CAPABLE EMPLOYEES.

  • Review 105 (2024-11-22 - Rating: 5)

    Top notch team of people bringing good service to my home ownership service needs. I’m happy! SP

  • Review 106 (2024-08-03 - Rating: 5)

    Excellent service! Mr. Garza was a life saver for me. I am 75 years old and needed to have my AC fixed, which he did on a Saturday. I am grateful. Thank you!

  • Review 107 (2024-06-29 - Rating: 5)

    Heath did a great job. He came over at the end of his shift and worked on my ac. He told me what was wrong and tried to clean the line. Overall satisfied.

  • Review 108 (2025-02-17 - Rating: 5)

    Omar is great to work with. I would recommend him to anyone.

  • Review 109 (2024-06-26 - Rating: 5)

    Jason did a great job for us today. This is the second time (winter and sunner) we have had him do the check. Very polite and friendly.

  • Review 110 (2024-10-22 - Rating: 5)

    Omar from Mackey did a great job getting our AC back up and running. I was concerned we would need a new compressor - or other more expensive repair, however, Omar quickly diagnosed that we had a clogged drain line - and was able to clear it out. Really appreciate Mackey for always being quick out to our house - and for the great work!

  • Review 111 (2024-11-11 - Rating: 5)

    Always provide great service with knowledgeable and friendly techs…Heath came today and was thorough and professional! 👍

  • Review 112 (2024-12-02 - Rating: 5)

    Astros always, excellent service from a team i trust. Merry Christmas and thank you

  • Review 113 (2024-12-11 - Rating: 5)

    I appreciate them contacting me to renew my maintenance agreement. They also replaced the capacitor for my AC unit as it was so very hot last summer and I did not want it failing this year. Mr. Ross has also repaired some faulty wiring in my Master Bath which ensures the house is safe.

  • Review 114 (2025-02-26 - Rating: 5)

    Great experience! They listened to me and were able to find the problem. They were great!

  • Review 115 (2024-06-04 - Rating: 5)

    As always 1st class Customer Service. Joe was even able to get our service started an hour before the scheduled time frame. I will never call anyone else ever again for AC/Heating services.

  • Review 116 (2025-01-29 - Rating: 5)

    Our heat went out during our rare Texas snowstorm. As soon as the roads were safe, Mackey sent a repairman. Omar Castro found the problem, fixed it, and got our heat back on. He spent time making sure the issue was with the unit and not the breaker. Amanda McCutcheon from their office was also very helpful. I highly recommend them.

  • Review 117 (2024-08-27 - Rating: 5)

    The young man that came out to service My units name was Omar, Very nice, young man, very polite and help me understand the way a hvac unit should work.Thank you very much

  • Review 118 (2024-12-26 - Rating: 5)

    Very knowledgeable and they don’t push stuff that you don’t need just to make a dollar.

  • Review 119 (2024-12-16 - Rating: 5)

    Timely and thorough services. I have used their services for both A/C and Heaters. Impressed.

  • Review 120 (2024-04-05 - Rating: 5)

    Mackey has all way been an excellent company to deal with for 20 yrs. Their people are courteous and polite. They are quick and get right to work. The people today were no exception. Good Company and always goor service for the person answering the phone to the technician.

  • Review 121 (2024-08-09 - Rating: 5)

    Orlando was great. He was timely and thorough and the price was fair. I will call Mackey next time I need AC work.

  • Review 122 (2024-07-10 - Rating: 5)

    Weve used Mackey mechanical for many years. They do wonderful work the young man that came out today Mikey was very knowledgeable on questions I asked about our two units. Also talked about a generator install. Hope to have that done soon.

  • Review 123 (2024-03-04 - Rating: 5)

    Paul Medellin, our tech, was extremely caring, personable and professional. He went the extra mile to make sure everything was done right and up to code. He gave me confidence and the attention I needed to my questions and concerns as a home owner. Excellent work all around. Blaise and Amanda were awesome as always. I couldnt be happier. Thanks guys!George Matranga

  • Review 124 (2024-08-05 - Rating: 5)

    Jason was polite and informed me immediately what was wrong.He took care of everything in a timely manner. I was pleased with his service.

  • Review 125 (2024-01-11 - Rating: 5)

    Had issues with my furnace and with the freeze coming it needed to be addressed. Called on a Wednesday and had an appointment Thursday. Heath had the issue diagnosed within 20 minutes. They happened to have the part in stock and had the problem fixed within 3 hours. Exceptional work and very friendly/knowledgeable. Also they are a Lennox dealer. Highly recommend Mackey Services. Will be using them as my primary heating/cooling from now on. Heath is a great technician. Thanks again.

  • Review 126 (2024-04-17 - Rating: 5)

    Highest gratitude for a great customer service visit appointment with Mark today! Mackey Services has always provided genuine, honest, timely and reputable feedback for my mothers service customer care!~

  • Review 127 (2024-07-11 - Rating: 5)

    Highly recommend. Being in a bind from hurricane damage, they really came through for us. Staff and workers very friendly and professional. Good communication system in place. Very pleased overall.

  • Review 128 (2024-11-22 - Rating: 5)

    New system installed, Paul and his crew was very knowledgeable, professional and friendly.

  • Review 129 (2024-10-25 - Rating: 5)

    Omar was very professional, explained the work needed, and completed the work in short order.

  • Review 130 (2024-10-18 - Rating: 5)

    Very please with the exceptional communication with Mackey and the level of service Jason provided to us. I will definitely share their contact information to anyone looking for AC services.

  • Review 131 (2024-10-02 - Rating: 5)

    Amazing service! Very respectful and I will absolutely use them again!

  • Review 132 (2025-01-05 - Rating: 5)

    On time, got a text letting me know he was on his way. Very professional, took pics and attached those to our records. Would definitely use them again!

  • Review 133 (2024-12-12 - Rating: 5)

    Heath Marquez did an excellent job. Getting our air conditioning unit back on track. We are very much Happy with Heath service. Thank you!!

  • Review 134 (2024-10-01 - Rating: 5)

    Fantastic service from Mackey. Quick, honest, friendly technician that did a great job.

  • Review 135 (2024-11-06 - Rating: 5)

    Joe was extremely polite and diligent. He did a thorough job. You knew he was doing the work. Im sorry he got so dirty. But it is such a relief to have a legitimate worker come to your house.

  • Review 136 (2023-08-05 - Rating: 5)

    They came out same day (on a Friday!)! Originally told us Monday, but told us they would call if they could fit us in and they did! Hunter was very professional and easy to work with. Had wonderful manners and was extremely polite. He is welcome back as our tech any time!

  • Review 137 (2024-03-07 - Rating: 5)

    Jason was awesome!!!! He did a great job. I sincerely appreciate the care he took with me today. I’m going to post y’all on Nextdoor to hopefully help steer business your way!!!

  • Review 138 (2024-08-14 - Rating: 5)

    Great guys, very respectful. Fastest guys I’ve ever seen change out an evaporator! Fantastic experience.

  • Review 139 (2024-09-18 - Rating: 5)

    Very professional, on time and explained everything he was doing and what was done.Highly recommend this company.

  • Review 140 (2024-10-01 - Rating: 5)

    Very nice, polite, knowledgeable. Friendly, answered all our questions. Highly recommend this company.

  • Review 141 (2025-02-24 - Rating: 5)

    I have used Mackey Mechanical Services for over 25 years! They do an excellent job! I can totally rely on their experience, knowledge and expertise in repairs and maintenance!

  • Review 142 (2023-11-06 - Rating: 5)

    The receptionist who I spoke to initially was very friendly. Called back like she said she would. Set me up for next day service. Technician Robert Ross arrived as stated. Very friendly and professional. Will use again.Update 11-7-23. 2nd visit install 50 amp outlet and interlock for 13kw generatorGreat visit!!!!

  • Review 143 (2025-02-13 - Rating: 5)

    I was expecting Hunter when Joe walked through the door. I quizzed him on his experience, and if you really knew what he was doing. I found him exceptionally honest, pleasant, informative& helpful. Please have him do my service from here on out. I also queried whether Mackey was a good employer. He said ..Yes

  • Review 144 (2023-06-28 - Rating: 5)

    They accidentally brought or ordered the wrong compressor and had to come back a couple of days later. Being that it is the summer, my house was incredibly hot. The managers there were so nice and brought me out a window unit until they could fix it. They are super friendly and I appreciate their hard work.

  • Review 145 (2024-11-25 - Rating: 5)

    Arrived on time. Friendly and professional. Very informative and patient with answers to my questions.

  • Review 146 (2024-12-02 - Rating: 5)

    Mike Jr provided amazing service. Thanks for coming out on short notice.

  • Review 147 (2024-01-30 - Rating: 5)

    Mackey provides the kind of custom service you would usually only dream of from air conditioning / heating company! Everyone from the technicians to schedulers are friendly, professional and helpful. This sounds fake but it is not, if it were not for their seasonal home checks our home could have caught on fire but thankfully the team member found an issue and fixed it that day.

  • Review 148 (2024-12-20 - Rating: 5)

    Jason was polite and helpful. Love Mackey A/C!

  • Review 149 (2024-06-29 - Rating: 5)

    Heath Marquez came and serviced my AC. Heath was very professional and friendly! Heath took the time to explain everything and did a great excellent job.

  • Review 150 (2024-02-16 - Rating: 5)

    Robert Ross saved the day. I had a problem with my breaker panel that 2 other licensed electrician missed. He was professional, skilled, and genuinely a humble and pleasant guy. And he fixed a problem that had created at lot of anxiety for my wife and I. Robert, thank you.

  • Review 151 (2023-07-31 - Rating: 5)

    Mackey services did a great job. They were on time and diagnosed the problem in a timely fashion. Hunter thoroughly explained what caused the problem. He had the replacement part on the truck and had the unit up and running in no time. Reasonable and fair pricing. I’ll be calling Mackey again for my next H-VAC needs. Thanks Mackey!

  • Review 152 (2024-11-18 - Rating: 5)

    The easiest most professional HVAC company Ive ever worked with!

  • Review 153 (2024-11-30 - Rating: 5)

    Omar was very profesional and was knowledgeable.Ya’ll are lucky to have him working there

  • Review 154 (2025-01-27 - Rating: 5)

    Fantastic service and employees. Highly recommend!

  • Review 155 (2025-01-13 - Rating: 5)

    Couldn’t ask for a better technician to get it done right —thank you Omar !

  • Review 156 (2024-06-27 - Rating: 5)

    Omar did a great job! Easy to talk to and knowledgeable. Would recommend service with him anytime.

  • Review 157 (2024-09-21 - Rating: 5)

    Great service and good communication when notifying when he’d be here to do the work.

  • Review 158 (2024-10-31 - Rating: 5)

    Greg did a great job - very well done.

  • Review 159 (2024-10-18 - Rating: 5)

    Mackey Services is always soprofessional and always does a great job! They always explain what they did with pictures and follow upEmails

  • Review 160 (2023-09-01 - Rating: 5)

    Jason was very helpful and informative. He gave us the best choice of work to save us from spending money we didn’t have to.I highly recommend Mackey since they employ people like Jason.

  • Review 161 (2024-06-06 - Rating: 5)

    Omar was extremely thorough and retuned our system so that it is running smoothly. Also provided a thorough explanation of the work he performed.

  • Review 162 (2023-07-16 - Rating: 5)

    Mackey Mechanical arrived in less than one hour from the time we called. Our A/C was set at 72 degrees, but it was getting hot and a quick check of the thermostat read 82 degrees! Hunter was very professional. He did a thorough check of our unit, diagnosed the problem and had the housing cooling down within 20-30 minutes. I would highly recommend Mackey Mechanical.

  • Review 163 (2024-01-17 - Rating: 5)

    Joe did an amazing job!! He really helped me when I needed it. Got the issue solved that another company couldn’t. So glad to have called this company!

  • Review 164 (2023-09-03 - Rating: 5)

    This is second time Justin has been out to our home and he had been amazing both times - this time he found the issue quickly and got the AC running quickly but still took time aftwe that to review the entire system and make sure everything was as it should be. He left us feeling confident about Mackey and about our unit.

  • Review 165 (2024-01-22 - Rating: 5)

    Heath arrived shortly after I received the email that he was on the way to my house. He was very professional and went right to work to identify and in this instance correct the problem. He explained the problem and suggested, when asked, ways to improve the system.

  • Review 166 (2024-10-24 - Rating: 5)

    Guys came on time to deliver standby whole house generator. They got it done and now we await Centerpoint.

  • Review 167 (2023-09-30 - Rating: 5)

    Thank you so much to Josh Nguyen for coming out and going the extra mile, as always, to solve our problem and keep our air conditioner running smoothly! He saved us right before Harvey hit the area in 2017 on a Saturday, and came out again on a Saturday to keep us up and running in this Texas heat! He is always helpful, professional, kind and a great problem solver!

  • Review 168 (2024-12-11 - Rating: 5)

    I have used Mackey Mechanical for years and they have excellent service, are honest, and trustworthy. I highly recommend them and Omar is very knowledgeable and helpful.

  • Review 169 (2024-11-03 - Rating: 5)

    Very professional. The best service ever. Highly recommend.

  • Review 170 (2024-07-18 - Rating: 5)

    Both the technician and the ladies in the office were incredibly helpful over the past week in trying to get my electric up to code. I canot recommend them enough!

  • Review 171 (2024-08-30 - Rating: 5)

    Mr. Ross accessed the situation and recommend moving the air fryer to a different circuit. I will try that to see if that solves the problem.

  • Review 172 (2024-04-25 - Rating: 5)

    Great and affordable services. Mikey came out with a friendly attitude and got our house cooling in no time. Definitely will be using again.

  • Review 173 (2024-11-28 - Rating: 5)

    He was straight forward. Pointed out a problem we didnt know about.

  • Review 174 (2022-09-02 - Rating: 5)

    These folks are my new heroes!! I am beyond ecstatic with the service, words cannot express. They saved me from a nightmare situation with another company that was yanking me around, I had no air for 7 days! On the 7th day (today) I called Mackey, spoke with Martha, explained my situation, she was quick to help! She looked into it and got me set up with an awesome tech that had the thermostat I needed on his truck! He arrived like maybe 2 hours later and had me up and cooling in like 1 hour (he had to run get a switch that broke) Mike, many thanks!! All yall are wonderful! Good, honest people are so hard to find. Me and my fur babies can sleep well again :) thanks to the great people with Mackey Mechanical. Thank you thank you thank you!

  • Review 175 (2024-04-26 - Rating: 5)

    Justin arrived on-time with a bright smile, ready to get to work. His manner was professional throughout his service..I am a long time customer of Mackey Mechanical. They have always provided excellent service for me.

  • Review 176 (2024-04-08 - Rating: 5)

    Jason did great! He answered all our concerns and questions. Fixed our AC problem Appreciate his customer service. Excellent service!!!

  • Review 177 (2024-04-05 - Rating: 5)

    Joe arrived earlier than anticipated time. He was very polite and helpful. I’d definitely recommend Mackey Services.

  • Review 178 (2024-06-29 - Rating: 5)

    Mackey Mechanical Services does a great job. Heath was very professional and thoroughly explained the problem and even gave us very specific maintenance advice. Truly appreciated his attention to service.

  • Review 179 (2024-01-10 - Rating: 5)

    Techs did a great job! Got me up and running in record time. So grateful they got the job done B4 this upcoming freeze at a really reasonable price! Thank you!!

  • Review 180 (2024-04-24 - Rating: 5)

    Omar was very punctual and professional. He looked at the problem, proposed several options and quickly implemented the one I chose. Good job!

  • Review 181 (2023-04-04 - Rating: 5)

    Josh with Mackey Mechanical was excellent. He was not only on time, he was very efficient and very kind. I appreciate him diagnosing my problem fixing it quickly. Josh was professional and courteous. Will definitely recommend Mackey Mechanical and definitely calling them again to.

  • Review 182 (2025-01-07 - Rating: 4)

    Unhappy, they did not have a tech to follow up on the installation of this heating and cooling system

  • Review 183 (2023-06-06 - Rating: 5)

    From my initial scheduling call the Mackey team was professional and clear. Justin was able to find the AC problem that had gone possibly unnoticed by other companies. He offered to clean the small mess going into our attic made and explained his findings in an understandable way. Happy to be in a cool home this summer!

  • Review 184 (2024-07-12 - Rating: 5)

    Julian, was awesome, Mackey’s team is wonderful. He arrived at the expected time. He was friendly, efficient and concise in his review. Very professional. We love working with Mackey, we know they will be professional, honest and fair. Thank you!

  • Review 185 (2025-01-16 - Rating: 5)

    Excellent and thorough service. Friendly and courteous.

  • Review 186 (2024-08-01 - Rating: 5)

    He was very knowledgeable and respectful. I am very confident in his work and repairs on my unit.

  • Review 187 (2023-06-26 - Rating: 5)

    Hunter was very prompt and professional. He explained what needs done and cost. Very happy with services. The guys were great at install. Very professional and worked their buts off. Highly recommend

  • Review 188 (2020-12-02 - Rating: 5)

    This was a breath of fresh air to deal with this company. They came highly recommended and after dealing with them I understand why. Darren Dempsey was very thorough and professional while checking things out. He kept us in the loop and explained everything very well. We are having a complete AC/Heating overhaul and this will definitely be the company we are doing business with. Thanks to the entire team at Mackey!!!!!!

  • Review 189 (2022-05-20 - Rating: 5)

    Ive relied on Mackey Mechanical for years. They kept my ancient (>25 yrs) HVAC working for over a decade until it gave up the ghost last summer. I did have to do my due diligence for myself and had four other companies bid for the job. Mackeys price for a new unit (inside and out) was not only the best price, it was for the best unit. However, what is possibly most important is their 10 YEAR warranty on PARTS & LABOR. No other company even came close; the next best was 5 years on parts ONLY. From the initial call to their amazing office personnel, to speaking directly with the owner multiple times, they were understanding of our predicament in August heat, and agreed with my choice to shop around. Turn around from the call to installation was three days... amazing. Today, Mike Mackey Jr. arrived on time, was very professional, calm, explained everything clearly, and was patient with my questions. (He found that rodents had gotten in my attic and chewed through some of the ducts.) Although the work to repair the ducts will occur in a few days, he spent a great deal of time correcting what he could, to make us more comfortable in the meantime. I wont rely on another company and I suggest you save yourself the time and just give them a call. - Texas City, TX

  • Review 190 (2024-12-11 - Rating: 5)

    Always on time and curtious and proffessional. Always do it right first time.

  • Review 191 (2023-07-22 - Rating: 5)

    Hunter was great, on time, efficient and listened to my stories and answered my questions about my slow start

  • Review 192 (2023-11-10 - Rating: 5)

    Mackey services did great work for us! The prices are great, the work was very well done and they are extremely helpful and accommodating! I’ll be calling them back in the future without a doubt!

  • Review 193 (2023-10-07 - Rating: 5)

    Robert and his helper did an awesome job and made everything smooth for us here at ovrdrve gym. We’ll definitely contact Mackey services for any future work.

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