Longhorn Appliance Repair

Located in Houston, Texas

Address: 800 Fulgham Rd #12b, Plano, TX 75093, United States

Phone: +1 972-318-2320

Rating: 4.6

Services

Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-20 - Rating: 5)
A neighbor recommended Longhorn and I so glad they did. The technician that came was Joseph. He was friendly and polite, but most of all he cared. He cared that the problem was resolved and resolved to his satisfaction. He made sure my washer was in good working order before he left.

Review 2 (2024-11-05 - Rating: 5)
They texted me when they were coming and were early in the 8-11 window. Jason was courteous and quick. My washer is dead and he couldnt repair it but he did tighten it so we can still use it for a few days. I was happy with service and will use them again.

Review 3 (2024-11-15 - Rating: 5)
Excellent experience with Jason D. We booked a same day appt, he accurately diagnosed the problems and ordered the parts for our dryer and refrigerator. The parts came in the next day and he came back to make the repair and got our appliances quickly back in working order. He called us on his way over each time and we are happy with the repairs!

Review 4 (2024-10-26 - Rating: 5)
Fabian was friendly and professional. He went right to work and had my washing machine fixed very quickly. He cleaned up and made extra sure it was repaired correctly.I am very happy with the work done and will use them again in the future.

Review 5 (2024-09-18 - Rating: 5)
I was recommended Longhorn from another person who used them. They were able to schedule me the same day I called and once the parts were delivered they got me in the next day for my dryer repair. Jose was very nice and worked quickly, he even found the “Penny’s” that have been rattling around in the machine forever. It only took 2 days from the initial consultation to get my parts and call to schedule install. Will use again. Thank you!

Review 6 (2025-02-05 - Rating: 5)
Our Samsung washing machine was giving an error code that it wouldn’t drain. Jose arrived on time and had this fixed in about 20 minutes. Luckily, no replacement part was needed- I only had a kids candy wrapper clogging the drain line but Jose knew right where to look to clear it. High recommended!

Review 7 (2024-08-30 - Rating: 5)
Certainly! Heres a review you can use:---**⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Jason!**We recently had the pleasure of having Jason as our appliance service technician, and we couldnt be more satisfied. From the moment he arrived, it was clear that Jason is a true professional. He was punctual, courteous, and extremely knowledgeable about our appliance issues.Jason quickly diagnosed the problem and explained everything in detail, ensuring we understood the repair process. His attention to detail and commitment to doing the job right were evident in the quality of his work. Not only did he fix the issue efficiently, but he also took the time to offer tips on how to maintain our appliance to avoid future problems.What truly set Jason apart was his friendly demeanor and willingness to go the extra mile. He made what could have been a stressful situation smooth and hassle-free. Its rare to find someone so dedicated to customer satisfaction these days.We highly recommend Jason to anyone in need of appliance repair. He is a true asset to the company, and we will definitely be calling him for any future needs.Thank you, Jason, for your exceptional service!

Review 8 (2025-01-17 - Rating: 5)
Joseph was on time and friendly! He was able to diagnose and repair my washing machine quickly and without hassle. He deserves more than five stars!

Review 9 (2024-10-01 - Rating: 5)
Jose was very nice and showed me what the issue was on our microwave and explained that a part would need to be ordered. When he returned with the part he had it up and running quickly. Labor cost seems very high but I don’t really have anything to compare it to.

Review 10 (2024-09-14 - Rating: 5)
Joseph was very friendly and easy to work with. He answered all my questions about our ICE Maker and got the machine making ice at a lot quicker than before. I also discovered that my previous HVAC tech did not fully performed the regular maintenance as he did not clean the filter and coils in the back of the ICE Maker. A+ for Joseph!

Review 11 (2024-09-30 - Rating: 5)
Jason D. Is always so efficient and fast. He laughed at me when I greeted him at the door with he’s probably going to thank I’m crazy. The refrigerator has two sliding trays and it would not close.Jason got right in there and made it look so easy. We actually talked about a future job of hooking up a natural gas grill on my patio.I would really like Jason to come back for that job too.Thank you Longhorn for working me in so fast.Kimberly Rucker

Review 12 (2024-11-07 - Rating: 5)
Friendly service. Repair done as scheduled. Would recommend using.

Review 13 (2025-02-20 - Rating: 5)
He explained all procedures to me and was very helpfuland explained how I should load my clothes.Very efficient.

Review 14 (2024-09-28 - Rating: 5)
My name is David, today Jose D completed a washing machine repair for me. Bearings were out. A complete dismantling was done by Jose the bearings were replaced, machine was put back together and is now running through a complete cycle. I recommend Jose D for the biggest bonus Longhorn can give him. David

Review 15 (2024-09-03 - Rating: 5)
Joseph was really top notch. He was honest and thorough. He went above and beyond. He checked various components to make sure that the error message was accurate, and that we weren’t being sold a part that wasn’t going to really fix the problem. When a 3rd party supplier gave us an opened part (not new), he rejected it and got us a new part. When the compressor turned out to also be going out, he didn’t charge us extra. I wish all repairmen were like him.

Review 16 (2024-09-10 - Rating: 5)
Our technician, Jason was courteous and competent. He ordered a part that he thought would solve the problem of our dishwasher not starting, but when installed it didn’t. He determined that there was some intermittent short inside the door. When he put our old part back in—it started! We were only charged for labor and told we would probably need a new dishwasher if it happened again. He also said that Longhorn would help install it if that was the case. Not what I wanted to hear, but absolutely honest.Steve CochranFrisco, TX

Review 17 (2024-08-22 - Rating: 5)
My Bosch double oven suddenly turned off and I needed someone to come look at it/fix it. After some extensive research, I found Longhorn. Easy scheduling, I was able to schedule someone to come out within a day and my tech, Yoba, was amazing. (Please give him a raise😎). He was prompt, courteous, very professional and knew what he was doing. Will use again and highly recommend!

Review 18 (2024-09-28 - Rating: 5)
Yoba was very professional, went out of his way to make sure my washer was working the same day. He was efficient and cleaned up afterwards. I would recommend him to anyone..

Review 19 (2025-01-20 - Rating: 5)
Fantastic service! Joseph quickly diagnosed the issue and determined the best solution for our Samsung washing machine. Highly recommend!

Review 20 (2024-11-30 - Rating: 4)
Yoba is as great; very efficient. However, the price was outrageous. $398 to replace the thermostat on a dryer that is less than 3 yrs old. As a single parent, this was a lot of money, especially at the holidays.

Review 21 (2024-02-14 - Rating: 5)
I was fully satisfied with the whole installation process. The person taking my original call was friendly and helpful, as well as professional and efficient.The technician doing the installation called ahead before his arrival to let me know he was on his way, was on time, and completed the installation quickly. He was very helpful with suggestions on how to save the drawerspace under the cooktop and helped haul off the old cooktop.I will definitely use Longhorns services again.

Review 22 (2025-02-06 - Rating: 5)
They were at my house same day from request. Did multiple tests to ensure it was working and explained what was done. Saved me from buying a new washer!

Review 23 (2025-02-14 - Rating: 5)
Fabian and his team were knowledgeable, efficient, and very thorough. Explained the issue in simple terms and up front with cost.

Review 24 (2024-09-02 - Rating: 5)
It was so easy to go online and make an appointment even on a holiday weekend. Longhorn got right back to me and sent a technician the next day. Our technician, Fabian Zarate, was early and was very polite. After checking our dryer, he found that our heating element was bad and he could replace it immediately as he had the right element for our brand of dryer. He was here about 30 minutes. From the time he walked in til the time he left, he was clear about what was wrong, what needed to be fixed, and how much it would cost. After he replaced the part, he showed me where it was broken on our old one. Fabian was professional, courteous, and knowledgeable. I will definitely call Longhorn again for my appliance repairs.

Review 25 (2024-10-24 - Rating: 5)
Fabian was very polite and efficient. He relayed the issue clearly and got to work swiftly. Quick process. My dishwasher is working great!

Review 26 (2024-08-26 - Rating: 5)
Worker arrived when expected. Figured out the issue as to why my dryer wasn’t working properly. Gave me an estimate on the repair and stated it could be done now and would only take an hour. The repair ended up taking less than the hour and after made multiple attempts to ensure that the repair not only worked, but would last. The entire process from first contacting Longhorn, and all the way through the repair was very pleasant. Repairman was very polite and professional the entire time, including the cleaning up the small mess that came out of the dryer while making the repair. Would totally recommend Longhorn to others and use them again myself for other needed repairs.

Review 27 (2024-08-22 - Rating: 5)
Joseph repaired my GE Profile refrigerator water dispenser and was very diligent to be sure it was working perfectly before he left. He also reminded me of the 90 day Warranty on repairs which I appreciated. I will use Longhorn again! Thank you Joseph! Now I have fresh ~ filtered water again!

Review 28 (2024-10-30 - Rating: 5)
Jason was extremely professional, courteous and competent - diagnosed the issue and after securing the parts returned as promised and quickly got us up and running - highly recommend this company and Jason!

Review 29 (2024-08-30 - Rating: 5)
I messaged several appliance repair companies, but Longhorn was the only that responded. Yoba, my technician, showed up on time. He quickly diagnosed the problem and made the repair. He was also super respectful on my wife who was working from home, as he entered and exited our home quietly. Overall a super positive experience and Yoba earned my future business.

Review 30 (2024-08-26 - Rating: 5)
Yoba C came to our home to make a very costly repair. Not only was his nose to the grind every minute he was here, but his work ethic was excellent, and the amount of time he. was here was worth it. You should pay your employees every penny they deserve, and he is worth the full amount.

Review 31 (2024-09-23 - Rating: 5)
First time using Longhorn Appliance Repair. easy to book an appointment; Fabian Zarate, the technician arrived on time, was very professional and explained what the problem was and what needed to be we fixed. once the repair work was completed my appliance was working again. I will be calling Longhorn Appliance Repair for any future repair needs

Review 32 (2024-11-07 - Rating: 5)
Came fast. Communicated that they were on the way so I didnt wait around all day. Identified issue, ordered part, and came back within few days to repair.

Review 33 (2024-09-21 - Rating: 5)
We were very impressed with Jose D.. Highly recommend him and his professionalism, he was extremely efficient and wasted no time in diagnosing and dealing with my issue.

Review 34 (2024-11-10 - Rating: 5)
Jose was professional and thorough. He had our problem solved quickly. I would use this company again without hesitation.

Review 35 (2024-09-28 - Rating: 5)
Jason D was professional courteous and quick! Found the issue quickly, came back 2 days later with part and got it fixed! Highly recommend.

Review 36 (2024-11-02 - Rating: 5)
Jason came to fix my washing machine next day after I called. Very professional and very polite explained to me all my options was very happy with his service.

Review 37 (2025-01-17 - Rating: 5)
Yoba C is very knowledgeable and courteous. He was very professional in his manner. Im very satisfy with the service!!!!!!Thank you very much!!!!!

Review 38 (2024-09-17 - Rating: 5)
Yoba C was awesome! He detected and fixed our dryer wonderfully! I would definitely use him and Longhorn Services for our future repair needs.

Review 39 (2024-11-03 - Rating: 5)
The technician, Yoba C, repaired my washing machine quickly and ensured the area was cleaned before leaving. Additionally, he was professional and courteous.

Review 40 (2024-08-14 - Rating: 5)
Longhorn was super easy to book and had same day service! Jose D was prompt and knowledgeable about the issue. It wasnt the news we wanted (bad compressor) but it was the answer we needed to know how to proceed. Thank you Longhorn and thank you Jose!

Review 41 (2025-02-12 - Rating: 5)
Fabian was very nice and professional. Diagnosis was not goodTime to buy a new washer.

Review 42 (2024-09-26 - Rating: 5)
I was in a real pickle today when my oven wouldnt work and I have a busy weekend with cakes to bake. He came on time, courteous and friendly. Great job and thanks for the rescue.

Review 43 (2024-11-08 - Rating: 5)
Prompt, courteous, great technical skills.He fixed everything and I am very pleased with the professional manner in which the services were completed!

Review 44 (2024-08-26 - Rating: 5)
Although my dishwasher seems to have magically repaired itself (Ha!), Jose was courteous and careful to inspect the dishwasher. Hopefully, I won’t have a recurrence of the leaking! If I do, I’ll give another call to you!

Review 45 (2024-08-15 - Rating: 5)
Joseph with Longhorn Appliance Repair did a great job fixing my refrigerator. He was very knowledgeable and professional. I will be calling LHR and Joseph if I need help again. Thank you for the great service!

Review 46 (2024-08-30 - Rating: 5)
Jason is an awesome, reliable and trustworthy tech. Every time i have an issue he has been there to solve the problem. I would and have recommended Jason to many people.Thanks for all your help man!

Review 47 (2024-09-28 - Rating: 5)
Fabian was great! He arrived on time, was very courteous, and explained the information well. Highly recommend!

Review 48 (2024-10-23 - Rating: 5)
I had my service for my dish washer completed by Yoba. He was very personable and knowledgeable. Will use longhorn appliance repair again if needed.

Review 49 (2024-11-06 - Rating: 5)
Technician was fast and efficient in fixing our dryer. Highly recommend the service as they did not overcharge us as well

Review 50 (2024-10-25 - Rating: 5)
He is awesome. So nice and knowledgeable! He definitely knows his craft! I would highly recommend him.

Review 51 (2024-11-01 - Rating: 5)
Highly recommend using Longhorn Appliance Repair! They were able to book me for same day repair & Fabian the tech was very professional & knows what he is doing!

Review 52 (2024-11-12 - Rating: 5)
Jose D was great! My brand new dishwasher was destroyed by rats, and Jose made sure I got all the parts and make it work again, thank you!

Review 53 (2024-08-13 - Rating: 5)
Jason was great and very informational. I appreciated his explanations and willingness to answer my questions. He was very customer-facing and I hope to work with him again.

Review 54 (2024-09-16 - Rating: 5)
We hope the problem is finally fixed after being without our dishwasher for some time. Thanks for sending someone different out to troubleshoot and repair. Yoba was very nice and patient!

Review 55 (2025-02-13 - Rating: 5)
Yoba was excellent. On time, explained what was needed and fixed it! In and out in less than an hour.

Review 56 (2024-10-01 - Rating: 5)
Fabian did a great job! He diagnosed the problem and fixed my dryer. Very polite and professional.

Review 57 (2024-09-05 - Rating: 5)
Gas oven went wonky as I was baking cinnamon rolls! Jose from Longhorn showed up next morning, and fixed the igniter, record breaking fast, price was very good- all in all I couldnt recommend them more! Perfect Result!

Review 58 (2024-10-31 - Rating: 5)
Joseph was great. Professional, informative and very polite . I would recommend him unconditionally!

Review 59 (2024-09-10 - Rating: 5)
I had the absolute best experience with Jose today. He was personable, professional, and completed my repair quickly. Thank you!

Review 60 (2025-02-18 - Rating: 5)
Jason was fantastic...on time and did a great job.

Review 61 (2023-12-26 - Rating: 5)
They were able to come out so quickly! He figured out the problem, left to get a part and was back and it was repaired in an hour. Tech wasKnowledgable. Will Use them again!

Review 62 (2024-04-21 - Rating: 5)
I wish I could give Longhorn 10 stars. Their kind of customer service is unheard of these days. Our dryer broke Thursday night. Less than 24 hours later their technician Bobby B was at my door to do the repair. He discovered which part he needed, which he had just run out of on his vehicle and had already reordered even before my service call. We made a tentative plan for him to complete the repair after the weekend when he could get the part. What a happy surprise when Longhorn called me at lunch time on Saturday to tell me they got the part already and Bobby could return Saturday afternoon! So my dryer is now back in service and I couldnt be more pleased. Longhorn charged me a very fair price and far exceeded my expectations. This was my first time to use Longhorns services but it definitely wont be the last!

Review 63 (2024-08-30 - Rating: 5)
Great service! Jason arrived on time and thoroughly explained the installation process to me. I highly recommend their services.

Review 64 (2024-03-27 - Rating: 5)
Lonestar Services is an exceptional local company. The office staff is very responsive and accommodating. Even when checking the status of our replacement part, they were on top of it. Bobby, our technician, was friendly and extremely knowledgeable about our appliance.We have already recommended this company to fellow residents and couldnt be more happy about the work Bobby did.Thank you

Review 65 (2024-08-26 - Rating: 5)
Technician was prompt, professional and diagnosed issue and resolved quickly. He also provided helpful info for ongoing maintenance. Would definitely use again as needed.

Review 66 (2025-02-06 - Rating: 5)
Jose got right to work, knew what he was doing and completed the job in a timely manner.

Review 67 (2024-09-17 - Rating: 5)
Yoba was very knowledgeable, courteous, friendly and answered all our questions. Would highly recommend using Yoba to anyone needing assistance, we will be asking for him should we need help.

Review 68 (2024-08-27 - Rating: 5)
Contacted them for dryer drum not rolling. Joseph is very knowledgeable and explained all the details. Was on time and quick to identify and resolve the issue. Thanks a lot!

Review 69 (2024-08-16 - Rating: 5)
José was very professional and identified the issue with my freezer. They ordered the necessary parts and came back and installed them. I am very satisfied with their service.

Review 70 (2024-11-08 - Rating: 5)
Amazing service! He really knows how to deliver great and fast service! Thank you, Jason D!

Review 71 (2023-09-16 - Rating: 5)
Bobby was very friendly he took time to explain what the issues were and what repairs needed to be done. He stayed in contact with me while he was waiting for the repair parts to come in. This assured me that my work would be completed soon. He gave me a reasonable quote and it stayed at that upon completion. He was very patient and invited me to ask more questions if needed. Bobby was very knowledgeable about his repairs and took pride in his work. He cleaned up after he completed his repairs which was deeply appreciated. His work was outstanding and I was able to use my washer and dryer immediately. I would request Bobby for all of my future appliance repairs Bobby is a great asset to this company and I would recommend him and the company to anyone seeking any appliance repairs.

Review 72 (2024-09-20 - Rating: 5)
Showed up on time explained everything; very professional & courteous! 10 stars! I will definitely be telling my friends & using your company again.,

Review 73 (2025-01-23 - Rating: 5)
Fantastic customer services will 💯 be using them for all my repairs needed.

Review 74 (2024-03-25 - Rating: 5)
Longhorn Appliance repair is top notch. Fast, professional service.Fabian, the repair tech was spot on his diagnosis and parts needed to complete the repair, GE Monogram Refrigerator. Very thorough and friendly!Thanks for the quick repair. Will definitely use them for any future needs.Al

Review 75 (2024-02-02 - Rating: 5)
Bobby was punctual and knew exactly why my dryer was not heating up. He also recommended cleaning our vents which I was glad we did cause there was quite a bit of lint. Once done all was cleaned and put back to normal. I would definitely call them again in the future for appliance repairs.

Review 76 (2025-02-06 - Rating: 5)
Longhorn has become our go-to appliance repair: their fast, courteous and competent!

Review 77 (2024-01-02 - Rating: 5)
Bobby came out and did a fantastic job. Spent the necessary time to diagnose if there was a problem (Note: there was no problem - we were sensitive to a fan that seemed to be running longer than expected on our oven). He clearly explained what he was doing, what costs could be if there was an issue and how he would go about troubleshoooting it. We will call them again if/when we have an issue!!

Review 78 (2024-08-31 - Rating: 5)
Fabian did an amazing job, not only did he repair the issue, but he cleaned our machine and made it look brand new!

Review 79 (2024-08-27 - Rating: 4)
Yoba was friendly, polite and professional. He ran several test but when he looked for parts none were available. Unfortunately couldn’t repair appliance without parts.

Review 80 (2024-09-07 - Rating: 5)
Jason was very clear about the repairs required, and explained what was wrong, and what specific repairs would fix the problem. He was also very kind and helpful with alternative suggestions.

Review 81 (2024-08-27 - Rating: 5)
Replacement part ordered, arr 3 days, and igniting element was replaced & all works fine. Thank you, will recommend to friends. JTH

Review 82 (2025-01-31 - Rating: 5)
We aporeciate Josephs expertice and good customer service!

Review 83 (2024-09-18 - Rating: 5)
Jason was great person to have to do repair work on my fridge!! Thorough, knowledgeable and kind…I highly recommendJason goes above and beyond and is much appreciated!

Review 84 (2024-08-20 - Rating: 5)
Jose did a great job, identified the problem quickly, worked quickly and efficiently. Very polite, too. And cleaned up afterwards!

Review 85 (2024-08-20 - Rating: 5)
Great service from YobaC. Fix my oven and saved me 2000 for not buying a new one. My stove was old and I didn’t have much hope for it. Great service!

Review 86 (2025-02-24 - Rating: 5)
Great job Joseph!! Thank you so much.

Review 87 (2024-09-10 - Rating: 5)
Jose came to my home and repaired my refrigerator! A very nice young man who took the time to explain what he checked and explained what was wrong! I will be using this company again!

Review 88 (2024-02-29 - Rating: 5)
Jason was amazing at what he did. He was very patient and explained everything he was doing as well as sharing how to clean the washing machine. Again, wonderful job Jason!! He was so helpful and I have a working washing machine again!!

Review 89 (2024-03-18 - Rating: 5)
Jason was thorough. He explained the issue and cost in easy to understand language. Before he left he explained their other services and the current specials. The service was exceptional. I will use them again.

Review 90 (2025-02-14 - Rating: 5)
Tech came out and fixed the issue in a timely and professional manner.

Review 91 (2024-08-15 - Rating: 5)
Jason D. Is a top-notch tech and a real asset for LH Appliance. He was proficient in determining the problem with my wall oven, determined the part needed, told me he would order the part and be back the next week to install it. I was advised of the appointment date and time for the following week. Jason returned with the part at the appointed time and promptly repaired the oven. I will definitely call for Jason again when needed in the future.

Review 92 (2024-09-16 - Rating: 5)
Very efficient and professional work done. I will use them for all of my repair needs they do and will definitely recommend them.

Review 93 (2023-08-23 - Rating: 5)
Jesse was awesome! He came out on time, assessed my HVAC system, diagnosed the issue, explained in-depth how everything works, fixed the issue and all was done in a timely manner. This the 3rd time I’ve used this company and with great success each time. Would recommend to anyone.

Review 94 (2024-02-22 - Rating: 5)
Jason D. arrived to appointment ready to fix our dryer. He found the problem and explained to us the problem plus the cause of the problem. He told us the breakdown cost of the repairs. Once we told him to continue the process was finished in reasonable time.I would recommend Longhorn Services and Jason D. to anyone who is having dryer problems.

Review 95 (2023-08-30 - Rating: 5)
Shout out to Longhorn Appliance Repair!!! My washer was leaking water and I was able to get an appointment fast! Jason was great at diagnosing the problem and letting me know what needed to be done to get it fixed. They ordered the part and came back a few days later. Not only did he fix my washer, he went over and beyond to get me a new washer hose and install it at the same time.I would definitely recommend them to friends and family!Thank you Longhorn for taking care of me! I will definitely call you for any future needs :)Jennifer

Review 96 (2023-12-13 - Rating: 5)
Great service! Prompt, professional, and caring. Bobby did a fantastic job in identifying the problem quickly and giving a solution. We will definitely call them again when we have any appliance needs. Bill Atkinson

Review 97 (2023-09-21 - Rating: 5)
Bobby was friendly and professional. I recommend him highly. Hes a very caring, knowledgeable doing his work. Truly would call Longhorn Services again if needed and request Bobbys help.Thanks so much 🙂

Review 98 (2024-02-15 - Rating: 5)
Was happy with the promptness this was done. Wish I have shopped around a bit because this was a lot to pay. I was happy with the work Bobby did. He was very nice and got the job done quickly was very efficient

Review 99 (2024-11-08 - Rating: 5)
It was great, he listened to what had been going on previously and got it working.

Review 100 (2024-08-24 - Rating: 5)
I am satisfied with the service, the technician is a professional, he had the job done very quickly, and he also explained to me what he did, thank you!

Review 101 (2024-03-05 - Rating: 5)
It was very easy to get an appointment. Bobby G arrived promptly within the window given. He was professional, explained everything.I will call Longhorn Services next time I need help with an appliance repair.

Review 102 (2024-02-01 - Rating: 5)
Longhorn and Jason did a great job fixing our Faber vent motor over the stove. He got it working nice an quiet like it should. Thank you so much, Great Job.

Review 103 (2024-08-27 - Rating: 5)
The tech is very professional and the price is very reasonable. This is the third company that came to my store and they can fix my cooler!

Review 104 (2024-10-24 - Rating: 5)
Longhorn tech Fabian provided prompt and excellent service. Highly recommend !!

Review 105 (2025-02-21 - Rating: 5)
Quick and efficient! Yslan was great!

Review 106 (2023-09-11 - Rating: 4)
Joseph was extremely professional and knowledgeable. He identified the problem almost immediately. Unfortunately we had to wait for parts to be ordered. Once he returned with the parts everything was up and running in less than 45 minutes.

Review 107 (2024-09-11 - Rating: 5)
Joseph W arrived on time, quickly diagnosed and went above and beyond to get it repaired quickly.

Review 108 (2024-10-31 - Rating: 5)
He was very polite. He diagnosed the problem quickly and explained the problem.

Review 109 (2024-09-05 - Rating: 5)
Efficient service and customer wants support . Fixed my pizza oven at home with professionalism and on a timely basis.

Review 110 (2024-09-17 - Rating: 5)
Repaired my dryer door switch and verified other components were fine.

Review 111 (2024-06-19 - Rating: 5)
Excellent service. Joseph did great job. Marie in the office kept me informed. I will use Longhorn again. Thanks.

Review 112 (2024-01-17 - Rating: 5)
Jason arrived early, was very personable, went right to work and fixed my oven problem very quickly. Good job, Jason!! I’ll definitely use Longhorn in the future!

Review 113 (2024-03-16 - Rating: 5)
While the parts and communication during the wait were not ideal, Jason the tech that did the troubleshooting and repairs did an amazing job. He was professional, patient and knowledgeable.

Review 114 (2023-12-13 - Rating: 5)
Jason is a nice and honest repair technician. He’s very thorough, knowledgeable and quickly diagnosed the issue with our commercial ice machine. We will call Longhorn for all our repairs!

Review 115 (2024-08-27 - Rating: 5)
Fantastic experience. Ill definitely utilize you guys again and Jose was great!

Review 116 (2024-01-10 - Rating: 5)
Fabian was very informative about the repairs that were done to our refrigerator. He was very friendly and polite and answered our questions regarding the repairs. I am very pleased with the services provided and professionalism. Thank you so much!

Review 117 (2024-08-23 - Rating: 5)
Yoba was kind, clear, and efficient. We had a great experience with Longhorn.

Review 118 (2024-01-03 - Rating: 5)
The technician was extremely knowledgable, efficient, diligent, and took great care in explaining to me the problem, solution, and cost. My big surprise was that before moving the fridge back into position, he cleaned up the mess left by a long-leaky tubes--something I expected to do myself. That was above and beyond the call of duty.

Review 119 (2023-07-15 - Rating: 5)
Bobby did an excellent job troubleshooting my refrigerator and giving honest options for me to make a decision. The dispatch lady I spoke to needs to learn some basic lessons in courtesy and professionalism. Interrupting a customer mid sentence is never a good idea.

Review 120 (2024-01-03 - Rating: 5)
Good people with great attitude towards service.We as Americans tend to throw away things before they are truly gone out of service. Longhorn knows how to repair instead of replacing, if you are up for it.Called them to take a look at my 15 year old refrigerator. Learned a lot more than I ever did with Joe. The small part y thats broken is no longer available and is discontinued making the repair hard to do. Its just a shame that these big companies stop manufacturing parts which would keep many things to keep running for years to come.Thank you Joe for clearly walking be thru the issues and checking up on to see if there part can be found elsewhere. Really appreciate your assistance.

Review 121 (2024-11-08 - Rating: 5)
Jose was competent, knowledgeable, and had a friendly demeanor.

Review 122 (2024-11-08 - Rating: 5)
Jason was very polite,hard worker and dedicated.

Review 123 (2023-12-20 - Rating: 5)
Joseph was very professional and personable. I felt comfortable to have him in my home. Hes very knowledgeable and efficient.

Review 124 (2023-09-23 - Rating: 5)
Our technician, Jason D, did great job of troubleshooting our refrigerator issue and explained everything. He was on time and very professional. I would recommend Longhorn to anyone with an appliance issue!

Review 125 (2022-11-28 - Rating: 5)
My technician Joseph was truly excellent!! Very thorough and he pointed out to us a potential issue with our electrical connection that will need attention. Based upon this experience we will certainly call Longhorn for any future appliance repair needs.

Review 126 (2022-09-01 - Rating: 5)
The technical was so nice and very informative. He came to fix my dryer but noticed my washer was leaking again. He helped me look for the part to replace if I wanted. Overall transparency and professionalism is 5 stars. I’ll definitely recommend to all my friends

Review 127 (2024-01-27 - Rating: 5)
Joseph arrived two (2) days early and located the problem asap. As before, Joseph fixed the problem onsite and left me reassured, and gave me peace of mind. I will wholeheartedly recommend Joseph and Longhorn Services to all my family, friends and neighbors!!👍👍

Review 128 (2023-09-25 - Rating: 5)
I utilized their website to schedule an appointment. They came out in less than 2 hours after scheduling, were professional, fixed the problems, and clearly communicated. I will definitely use them again if needed.

Review 129 (2023-06-20 - Rating: 5)
Brandon was Great!. Although he could have fixed my Samsung Washer, He was honest enough to say it was not worth the investment. I like honest and professional people. Albeit disappointing, an honest evaluation. I would definitely call Brandon and Longhorn appliances again. Hookem!!!

Review 130 (2022-04-16 - Rating: 4)
Started off with them forgetting about my appointment, but technician was quickly dispatch after I called to follow up. Technician worked hard to resolve a tricky problem. He spent much more time than he expected when he gave me the cost estimate. The charges was a little higher than his estimate, but I think it was fair. I would use them again despite the initial disappointment over the scheduling problem.

Review 131 (2020-09-02 - Rating: 5)
Mike was AWESOME! He explained the problem in detail. He also explained how and why my washer was leaking. He has an amazing professional attitude! I was VERY impressed with his knowledge and how polite he is. He is RARE! I would highly recommend him to my friends and family. The price was reasonable. I contacted Home Advisor and their prices were outrageous! They also were not as available as this company. He also made me feel safe having him in my home. Phenomenal service and great price! They also warranty their work!! He stayed and ran my washer to make sure it was working well before he left!!

Review 132 (2023-04-09 - Rating: 5)
The technician came on time and was very professional. He did the installation quickly and checked everything to make sure everything works well. I’ll definitely use their service again if I need anything else to be fixed.

Review 133 (2024-03-31 - Rating: 5)
Jason did an awesome job. He was very professional & clearly had deep expertise in repairing our washing machine.

Review 134 (2023-05-12 - Rating: 5)
The technician, Joseph, was knowledgeable and kept me informed about what was going on. He gave me options, which I really appreciated. I definitely will call next time I have any problems that need fixing. Would highly recommend them based on this experience.

Review 135 (2023-09-08 - Rating: 5)
These guys are the ones in plano area who would work on Bosch gas cooktop.I had to call them and they were responsive and showed up next day to look at the issue.After investigating provided estimates , showed the prices of material they ordered and transparent. After starting work found some more issues quoted for the materials only and came twice to my home totally to fix it all up.Provided suggestions on what could be made better. Good service 👍🏾

Review 136 (2024-03-17 - Rating: 5)
I had 3 appliances to repair. Fabian was able to diagnose and repair all 3. He was very courteous and productive. I would definitely call Longhorn the next time I need a repair.

Review 137 (2023-05-24 - Rating: 5)
Joseph came out and looked over my recently purchased fridge/freezer. Knew the problem right away. He answered my many questions and was a tremendous help! So glad I called, and will not hesitate in the future, they were great!

Review 138 (2024-02-22 - Rating: 5)
What a great experience! Jason was prompt, professional, respectful, and knowledgeable. I will definitely call Longhorn Pros again.

Review 139 (2024-02-07 - Rating: 5)
Unbelievable service, Jason was very knowledgeable, professional and extremely kind. Highly recommended and will personally ask for Jason next time we need repairs! Thank you…

Review 140 (2022-06-24 - Rating: 5)
Great service and response time! The tech (Joseph) was extremely knowledgeable w/30 yrs experience in all makes and models of major home appliances. He even shared some additional valuable tips for maximizing the life span of our investment. I know who I’ll be calling for any of my appliance repair needs going forward. Job well done 👍🏻

Review 141 (2024-03-09 - Rating: 5)
I was able to book a time slot online the night before. They are timely on their communication. They followed through and came within the scheduled time. The technician was very nice and superior in fixing the problem.

Review 142 (2024-02-28 - Rating: 5)
Joseph was great! He was professional and got my job done quickly. I would recommend him.

Review 143 (2023-07-24 - Rating: 5)
We had a leaking dishwasher this morning. It’s been very difficult in the past to find a company that does home appliance repair. Found Longhorn Appliance Repair online and was able to make a same day appointment. Bobby B was a very professional and knowledgeable technician who quickly diagnosed the problem and provided several options. I highly recommend Longhorn and we will certainly use them on any future appliance problems.

Review 144 (2022-07-06 - Rating: 5)
Efficient, reasonable, friendly... Enough nice things about my experience with Longhorn. ... And I finally feel relaxed that my equipment is hooked up correctly and operating safely. They were thorough and also cleaned up their mess. I would highly recommend them for any vent cleaning.

Review 145 (2024-03-22 - Rating: 5)
Lone Star , Appliance Has been punctual, courteous, and cost-effective. All three times I have heard them I would absolutely recommend using their services, and I will be calling them again when needed.

Review 146 (2024-01-06 - Rating: 5)
Bobby did a great job and was able to fix my fridge. He went above and beyond to help me. He was very knowledgeable, experienced, professional and kind

Review 147 (2023-01-20 - Rating: 5)
I would give Joseph from Longhorn six stars if I could. My 7 year old Maytag fridge stopped cooling properly. The first local appliance repair shop I called sent out a nice young guy but he had no clue about what was wrong. Spent most of his time tapping on his tablet. Gave me an estimate of $1,400 for a new compressor and recommended junking this fridge and buying a new one (probably $2,500)!Luckily I called Longhorn for a second opinion. After a few minutes on the phone, Joseph knew exactly what the problem was: a busted defrost thermostat, causing frost/ice to block the cold air from circulating. He came out the next day, thawed everything out, replaced the therrmostat for a very reasonable fee, and it works like new. Joseph with Longhorn really knows how to diagnose and fix appliances and I’m very fortunate to have found him. This is the only place I’ll go in the future for appliance repair. Joseph is The Man!

Review 148 (2024-08-28 - Rating: 5)
Great communication from the company and the tech. Tech was on time, fast, and efficient. Great company and great techs!

Review 149 (2024-01-25 - Rating: 5)
Great service! Jason was professional and friendly. He gave us all the options and let us decide. Highly recommended.

Review 150 (2023-09-01 - Rating: 5)
First time to call Longhorn Appliance. Jason arrived on time and was personable and fast making our dryer repair. We would definitely use this company and Jason again !

Review 151 (2024-11-06 - Rating: 5)
Fast, efficient and healthful in finding an affordable solution to my dryer repair

Review 152 (2023-06-08 - Rating: 5)
Brandon F. was quick to diagnose the problem. He ordered the replacement part and was able to install it first thing the next day! He went above and beyond, providing advice (when asked) for other appliances that might need servicing in the future. We know who to call!

Review 153 (2024-01-10 - Rating: 5)
Yoba was very polite and attentive to my description of the problem and quickly resolved the issue. We are doing several loads of laundry today and my washer is working beautifully. Thank you.

Review 154 (2023-10-07 - Rating: 5)
Showed up on time. Identified some issues causing 19 year old fridge to not cool properly and fixed them. Same day service. Would use them again.In follow-up, Bobby gave me good advice and suggestions on how to handle some additional troubleshooting and minor fixes if necessary. His advice was spot on and after a couple of DYI efforts, things are fully resolved and working well. Added a fifth star for Bobby! Thx Longhorn…

Review 155 (2024-08-31 - Rating: 5)
Did great work, couldn’t have been more pleased - thank you!

Review 156 (2024-04-12 - Rating: 5)
Longhorn did a great job. We have used them twice and both times we received excellent service.

Review 157 (2024-09-24 - Rating: 5)
Jason did a great job on our dishwasher repair.

Review 158 (2023-08-24 - Rating: 5)
Great first experience with Longhorn. Already scheduling another service.Second service was fantastic also. Joseph is super knowledgeable and executes to the highest standards.

Review 159 (2021-07-08 - Rating: 5)
Jesse did a great job identifying the source of my small washing machine leak and returning to make the repair once the part was available. He’s very friendly and helpful, and I appreciate his showing and explaining the repair process to me. Thanks so much for the fantastic service!

Review 160 (2023-04-04 - Rating: 5)
Bobby was our repair technician. He was terrific! He explained the entire process, was very friendly, professional, and helpful, and really knew what he was doing! I will recommend him to our friends!

Review 161 (2024-01-08 - Rating: 5)
Bobby was great! Fast and easy repairs at a fair price. I will be using him for all my appliances repairs from now on.

Review 162 (2024-02-05 - Rating: 5)
Very happy with the prompt service and reasonable price. Technician did a great job. Will definitely use again.

Review 163 (2022-10-06 - Rating: 5)
Called Longhorn in to deal with a persistent frosting problem in my 17 year old Viking Designer Series refrigerator. Repairman (Joe) was very knowledgeable and was able to diagnose the problem as a circuit board issue. Also fixed the ice maker and installed a front-accessible shut-off valve for the water line. Joe was very professional and meticulous in making sure the work was done right.Over the years, we have called on other repair companies to deal with the defrosting issue, and none was able to resolve the problem. With Longhorn, were confident the work was done right.

Review 164 (2024-01-04 - Rating: 5)
Joseph was absolutely amazing and totally upfront as to what repairs on my washer would cost. Will definitely use longhorn appliance repair again. Thanks

Review 165 (2022-04-02 - Rating: 5)
Joseph was outstanding!!Our outside fridge broke.Joseph arrived within a few hours of my call, diagnosed the issue, and determined a part needed to be ordered - which he ordered immediately.The part arrived late afternoon the next day.Joseph came back on Saturday morning to complete the repair.I cannot say enough about Joseph’s professionalism and attention to our fridge repair.

Review 166 (2024-08-12 - Rating: 5)
Courtesy friendly and very professional in his work I highly recommend him and Longhorn

Review 167 (2024-01-03 - Rating: 5)
On time. Efficient. Explained what the problems were and gave me the solutions. Nice guy. He came recommended by a friend of mine who said he was good 👍

Review 168 (2023-02-13 - Rating: 5)
The technician, Bobby, came out. Hes so thorough & explains everything clearly. Am very happy with Longhorn. Would definitely call them again if needed, & can highly recommend them.