Innovative Air Solutions

Located in Houston, Texas

Address: 2435 Martin Luther King Dr, Orange, TX 77630, United States

Phone: +1 409-200-8515

Rating: 4.8

Services

Repair services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-02 - Rating: 5)
Absolutely fantastic service from Brandon and Dylan! They were both incredibly professional, friendly, and efficient while replacing my toilet. From the moment they arrived, they took the time to explain the process and made sure everything was done to perfection. They worked quickly, left the area spotless, and made sure I was fully satisfied before leaving. Highly recommend these two! A great experience from start to finish—thank you, Brandon and Dylan!

Review 2 (2024-11-01 - Rating: 5)
I’ve had issues with my Lennox unit not working and called Innovative. Parker came out. He was very professional and knowledgeable. Unfortunately, there were a couple of issues with the unit that required special parts to be ordered. They were very quick to get the parts in. They worked with my schedule and got everything working in a timely manner. Once the issues were resolved, the house cooled down very quickly. I was impressed by Parker and his team and signed up for their maintenance plan.

Review 3 (2025-02-27 - Rating: 5)
Friendly courteous customer service by all their technicians. They take the time to fully explain every detail of their inspection and made recommendations based on my budget. They kept me informed of all work being done. Truly a company you can put your trust in.

Review 4 (2024-10-22 - Rating: 5)
Top notch work. From the owners to the installers everyone was soo kind. They treated me like family and I look at them the same! Thank you for everything!

Review 5 (2024-12-09 - Rating: 5)
Brandon and Dylan were very efficient and did an awesome job at putting in my new hot water heater. Will definitely use them again. Also Rachel at the office was very efficient and friendly and stayed in contact with me on a daily basis to keep me informed

Review 6 (2025-01-30 - Rating: 5)
Dylan and Brandon came out and found the problem fast.lst me know what the process for the repair. They went and got parts same day in a very timely manner. Highly recommend this group of great young men

Review 7 (2025-01-07 - Rating: 5)
Thanks for getting me all fixed! The guys were amazing very knowledgeable and friendly service!! I recommend everyone to contact them for all your plumbing needs!

Review 8 (2025-02-12 - Rating: 5)
Chris and Mason came to our home promptly and gave us a great customer service experience. They assessed our problem gave us some options that would address our issues and a detailed quote on each option. Their knowledge and expertise were very reassuring and made the whole visit that much better. We were very satisfied with their attention to detail and information.

Review 9 (2025-02-18 - Rating: 5)
The representative had called and was on time. He explained what he was doing every step of the way. He asked us questions so he could figure out what had made our unit stop working. He went into our attic and checked the ductwork. He was very thorough and took time to answer any question we had. We were very pleased with the experience we have had so far. This will be our ac people.

Review 10 (2025-02-05 - Rating: 5)
Riley and Mason were extremely punctual, they were at the house before I was! They were both super professional and really kind! Their Innovative estimate and opinions were easily explained and understood. I felt like I was part of their family after just a few minutes! I will recommend these guys to anyone who needs a/c repair or replacement!

Review 11 (2025-02-26 - Rating: 5)
It was a pleasure to meet Parker this morning. Parker was very knowledgeable and informative, a true professor. We look forward to working with Parker and Innovative Solutions as they provide our HVAC maintained service in the future.

Review 12 (2025-02-16 - Rating: 5)
Mold and indoor air quality were major concerns in our home, but with Roberts expertise as an Indoor Environmental Professional, we found a solution. Mason listened to our needs, showing patience and attention to detail. To achieve the desired indoor air quality, we needed to replace the entire HVAC system, including the ducting, boxes, and registers. Everything had to go. Ben and Zach were compassionate, professional, and knowledgeable, spending a week removing the old system and installing the new one. Ben kept us updated daily and patiently answered all our questions. We highly recommend this company for your HVAC needs. Their expertise, professionalism, and dedication to customer satisfaction were outstanding throughout the entire process.

Review 13 (2025-01-09 - Rating: 5)
Mason came out this morning to give us a quote on duct cleaning. He was so nice, knowledgeable and professional, and explained everything thoroughly and on our level. He gave us two options for our needs and we had quite in hand before he left. We are looking forward to having our ducts cleaned but also have an air purifier installed!

Review 14 (2024-11-05 - Rating: 5)
Eloy did an amazing job! He was within the time frame given, called before he came, instantly knew what the issue was, explained everything to me and gave me options, and took very little time to fix the problem. He was polite and professional and the communication from the company about who was coming with tracking information was wonderful!

Review 15 (2024-12-17 - Rating: 5)
Robert and his team are highly professional and conduct business with integrity. Ashla and the office staff are knowledgeable and attentive to customer needs. I would highly recommend Innovative Air to anyone in the Orange area!

Review 16 (2024-11-01 - Rating: 5)
Posted by Brooke fontenotInnovative did it again!!!! Amazing customer service and very knowledgeable!!!I received a coupon from efficient systems and I wanted to try them out .... Bad idea!!! Awful idea! When I told them to leave my house I was in tears. Right away I knew who to call (should have the first time) Ashla got Jon (master plumber) out in 30 minutes!!! Thats amazing!!! I was actually crying upset with efficient systems when I was talking to Ashla and she was so sweet!! She was telling me sorry for something she didnt do but she assured me that Innovative will get me taken care of and thats just what they did!!! Jon was very nice and so knowledgeable and got my kitchen sink fixed in no time! He also assured me that he knew what was exactly wrong and that he would fix it for me!!! From Ashla to Jon and even the owner Robert....they are amazing!! Dont hesitate to use them and Im serious for all your HVAC and plumbing needs....outstanding service!!!!!!

Review 17 (2024-10-15 - Rating: 5)
Parker is absolutely amazing! That man deserves a raise! He came out and figured out what was wrong within minutes and got us up and going within an hour! If we have any problems in the future we will definitely be reaching out to him! He has very honest and professional! Would recommend 1000%

Review 18 (2024-10-31 - Rating: 5)
Ben and bandon and Jon came out and installed a new furnace and gas system in my home.they did an excellent job would recommend

Review 19 (2024-09-20 - Rating: 5)
We have had our maintenance contract with Innovative Air several years. Ive only had great service from the technicians. They are knowledgeable and are very respectful when in our home.They are all awesome but Parker is my favorite.

Review 20 (2025-01-07 - Rating: 5)
Plumbers Dylan and Brandon were prompt and arrived at the appointment time. Fixed the problem and were very informed on how we can avoid the problem in the future. Would definitely call again.

Review 21 (2025-01-02 - Rating: 5)
Very wonderful experience! Jon was very helpful and educated me on my plumbing for my heating system. I felt very taken care of and looking forward to using this company in the future!

Review 22 (2024-11-05 - Rating: 5)
Brandon and Jon installed hot water heater and two toilets and did a great job.

Review 23 (2024-10-30 - Rating: 5)
Called your office for a potential AC issue. Technician named Chris Wilcox came out. He was super knowledgeable and very personable. Will definitely be calling again for any AC needs.

Review 24 (2024-10-28 - Rating: 5)
Mr. Chris Wilcox came out to the house for a service call, he did an excellent job didn’t take too long,straight to the point. He was real polite and very knowledgeable and he did an awesome job I would 100%. Recommend them

Review 25 (2025-01-02 - Rating: 5)
Dylan did an amazing job. He was very professional and personable. Would definitely use their services again.

Review 26 (2024-11-27 - Rating: 5)
Amazing service every single time!! Everyone I’ve encountered has been friendly and helpful. Chris completed an exceptional and efficient repair and maintenance just in time for the holidays!

Review 27 (2024-11-25 - Rating: 5)
The technician was late, but we were given timely updates on when he would arrive. Things happen, right. Once on the job, he quickly completed the work. He was polite and explained what he had done.

Review 28 (2024-11-27 - Rating: 5)
Called Innovative Air about a plugged sewer line. They came right out and took care of the problem.The plumbers were professional and thorough. I would highly recommend Innovative Air & Plumbing

Review 29 (2024-12-07 - Rating: 5)
Two years ago, we bought a brand-new house with two HVAC systems installed by another company, MKC Solutions. Upon moving in, we found that there was over an 11-degree difference in some of the rooms--one in particular was so hot and humid we couldnt cool it with the A/C running constantly. The builder had MKC return and they opened up the sheet rock over the kitchen and in the room that wasnt cooling and provided no solutions. One suggestion was to install a mini-split--at my expense! My brand new house now has clear sheet rock repair along the walls and all for nothing. Several months later the downstairs unit stopped cooling altogether and it was determined by MKC that there was a leak. They were unable to detect the leak on two separate occasions and put off the repair until it was cooler and darker because theyd have to take the unit offline. I knew something wasnt right so I called Innovative Air Solutions, and I cannot stress enough how amazing and professional this company is. They showed up exactly when they were scheduled, did a thorough inspection and found the leak within five minutes of beginning the job. The leak was right at the unit in the first place an HVAC tech should look...Not only did they detect the leak, but they also filed the warranty paperwork for me and repaired my unit within the week. They went above and beyond--repairing the poor work done by the install company and repairing damage done to the drain line during one of MKCs attempts to find the leak.I cannot stress enough to get a qualified company like Innovative Air Solutions to work on your home! They treated my house and my family like their own and all at a super fair and affordable price. Ill be using them for all my future HVAC needs.

Review 30 (2024-12-23 - Rating: 5)
Dylan did a really nice job on a very stubborn device! So glad it is now secure to the floor! He was friendly, courteous, and did the job quickly and efficiently.

Review 31 (2024-09-27 - Rating: 5)
Josh at Innovative Air Solutions couldn’t have been more friendly, knowledgeable, and considerate. He listened to our problems, looked over our system and gave us many options for solutions to what we need.

Review 32 (2024-09-26 - Rating: 5)
Thanks to Rachel for being pleasantly kind while scheduling my appointment. Thanks Riley for getting my AVAC unit cooling again. This company has the best employees, everyone is always professional and knowledgeable.

Review 33 (2024-07-24 - Rating: 5)
Johnny came to the house and looked at our A/C unit and was able to tell within 5 minutes that there was serious issues. He was very concerned about it. He got in contact with his boss immediately and the had a crew out 2 days later to replace it. Johnny was quick to respond and very professional with everything involved. Highly recommend calling innovative for all a/c needs and get in touch with Johnny.

Review 34 (2024-11-18 - Rating: 5)
Brandon Phillips can out was on time. Provided great service will be using again

Review 35 (2024-11-13 - Rating: 5)
This company has been great to deal with! Riley and Brandon both came out today and both were great! Thank you so much!

Review 36 (2024-11-01 - Rating: 5)
Brandon came out and did an excellent job on our repair

Review 37 (2025-02-18 - Rating: 5)
Courteous and professional staff.They did an excellent new central air install.

Review 38 (2025-01-02 - Rating: 5)
Innovative Air Solutions was on time for the appointment, sending knowledge personnel to review our air conditioning and heating needs.

Review 39 (2024-08-12 - Rating: 5)
Ashla makes my life so much easier as a business owner. Any HVAC issues that pop up, one email and she is putting together a service call within minutes. All the the techs are punctual, courteous and thorough. Love doing business with Innovative.Thanks for all you do Ashla!

Review 40 (2024-09-26 - Rating: 5)
I have used IAS a few times and bought into the annual membership on and off. At first it sounds expensive, but when you calculate an after hours call due to a leaking drain or whatever may occur the peace of mind is worth it to me. I think so offer a monthly payment plan as well. I like its not always the same tech, each one has been very knowledgable.

Review 41 (2024-10-23 - Rating: 5)
Brandon did an excellent inspection today and I would recommend him

Review 42 (2024-06-17 - Rating: 5)
My husband and I had the pleasure of meeting Jana Bruce. She was extremely nice and informative! She explained everything in detail and made sure that we understood (mostly me, my husband understood everything). She was also very friendly, introduced herself not only to us but our dogs too! Got them to stop barking. She didnt just try to sell us something and go. We shared a few stories and had a few laughs all while going over everything. When it came time to apply for financing we were having email/tech problems but she continuously called multiple numbers to make sure everything was going right for us. We couldnt move forward without the email before she left but even after she left she kept calling her boss and the financing place to make sure it worked out and then contacted us to let us know and was still helping us out even after she left. She was very professional and yet so friendly. Glad we dealt with her and happy to be able to call her again for anything in the future!

Review 43 (2024-08-09 - Rating: 5)
Our church got in a bind, both sanctuary units stopped working. The company we had been using doesnt work in the rain. We called innovative after reading the reviews an sent a guy Chris to assess the repairs needed. Came did the job on a Saturday an didn’t finish until 9pm. We greatly appreciate his sacrifice.. Our new a-c company..

Review 44 (2024-02-19 - Rating: 5)
We made the call to get our unit that has been down for at least 2 yrs to see if it was worth fixing or if we need to replace it.. Chris came out and was the nicest guy .. very professional and kind. Made us feel at ease and showed us exactly what was going on with our unit and explained everything where we could understand and make the right decision for us..so we didn’t want to throw away money for a temp fix Joshua came out today, another nice and professional guy that put us at ease, looked at everything took measurements and now waiting for a bid to replace our unit.. great people great company so far.. looking forward to our next steps .

Review 45 (2024-11-18 - Rating: 5)
Great communication with company. Riley helped us and was very knowledgeable, professional, understanding, quick problem solver and very nice.

Review 46 (2024-06-12 - Rating: 5)
Innovative Air Solutions is my new go to for all heating/air conditioning needs. The phone is answered by Rachel. She is thoughtful and thorough with her questions. Before a serviceman arrives, I receive a text telling me who is coming and some information on his expertise.Several months ago was the first time I called IAS, they sent Parker. He identified the issue immediately and had everything up and running in no time. He was kind and personable and really good at his job.Last week, I called them again with an unrelated issue. Chris came. He also quickly identified the problem. Then, I talked with him about air quality. He took pictures of the internal parts of my unit (yuck) and discussed a few ways to eliminate the contamination. Today, he returned to install a device to clean the air ducts and clean the air. He knows his stuff. He is a really nice guy. The air smells fresher already.

Review 47 (2024-05-17 - Rating: 5)
We just had Jana Bruce come out to our mother’s home to review options for her AC system. She was by far the most personable and thorough rep I have met. I flip houses on the side and we have used innovative before in the past. But, this being for my mother’s home I knew i could trust them. Jana had a great personality and was very knowledgeable about the companies equipment and pricing options. Would highly recommend asking for Jana at your next AC needs.

Review 48 (2024-08-27 - Rating: 5)
Heres my comments on Trust Innovatives maintenance plan. I just had a visit for the annual AC checkout. Since I signed up for the plan, theyve ventured into plumbing and automatically included that into my plan, no additional $$.So I scheduled my annual AC checkup with a new plumbing inspection. I just knew theyd find issues with the plumbing and lay down some expensive quote.Stick with me, Ill tell you about both inspections but this one is about the plumbing. First off, they scheduled both for the same day. Talk about consider someones work schedule! First was the plumbing inspection...Jonathan showed up EXACTLY on time. We walked around as he checked all the bathrooms, the kitchen, the laundry room, the (and I apologize for not knowing the terminology) inbound and outbound. He crawled up in the attic and checked out the water heater. I mentioned that weve had incessant issues with the kitchen sink drain. I figured I opened up the door on an expensive quote. NO NO...I mentioned how Ive tried to snake it out and I get all this gray gunk on the end of the snake. Jonathan smiles and points to the blue soap in our pump bottle sitting right in front of us. Dawn. He explained how its great for little ducks but bad on drains, how it takes grease to remove grease and how it loves to latch on to the pipes and if you dont flush water for awhile after Dawn, itll do that. Who knew? He told me exactly what brand of drain cleaner I needed to buy, and where local to get it. Explained how much to pour in and how long to run the water.End result of the plumbing inspection? Not one single you really need to pay us to fix . Nope. They covered everything and threw in the kitchen sink free advice!Im a do it yourselfer to my downfall, but I encourage you, like me, to Trust Innovative for your plumbing and AC service!

Review 49 (2024-12-06 - Rating: 5)
Ben was great.Knew what he was doing.If I have a need you guys will get the first call.

Review 50 (2024-11-18 - Rating: 5)
First time user of Innovatives plumbing services and they were very quick in their response and thourough in their diagnosis of the problem and in relaying that information.I will be a continuing customer!

Review 51 (2024-01-19 - Rating: 5)
We couldnt be more happy and impressed with Innovative Air. Called at 1 pm on a Friday and they were out within an hour of our call. Ben did a complete inspection of our system and found the problem right away. He sent in the list to the office which then called me within 45 mins of Ben leaving to let us know that our warranty was good they ordered parts and will call when they get in. I highly recommend Innovative Air for your central air work and needs. We are so impressed we are going to become a service plan member with them.

Review 52 (2024-10-03 - Rating: 5)
Josh was very kind and helpful with explaining everything. He has years of experience to service your families hvac needs!

Review 53 (2024-08-14 - Rating: 5)
Everything was installed in less time than expected. Everyone at the company are exceptionally nice and go out of their way to make the customer. Will definitely be using Innovative again!

Review 54 (2023-12-18 - Rating: 5)
Chris came out on time and performed a very thorough examination of my unit. He was able to find a few preventive maintenance items that needed immediate attention and explained them so I was able to understand. Innovative Solutions got back to me within 24 hours with an estimate and to schedule the work. Im very impressed with Chris knowledge and this companys professionalism.

Review 55 (2024-10-03 - Rating: 5)
Knowledgeable, friendly, helpful with doing an estimate for repair on our AC. Thank youAlso nice having a local company in our town.

Review 56 (2024-05-02 - Rating: 5)
Joshua showed up on time and ready to work, completed heat mapping our home and performed an air quality test all while getting a good understanding of our wants and needs. He was basically a book of knowledge when we started looking at what systems would best suite our home. I highly recommended giving these guys a call for any and all A/C or heating services!

Review 57 (2024-08-07 - Rating: 5)
Johnny was incredibly professional and helpful. His thorough and knowledgeable testing of our tap water really shed light on some problems with it and the solutions Innovative Air offers

Review 58 (2024-07-25 - Rating: 5)
Johnny came out and did an HVAC check and water consultation. He was friendly and thorough, answering all questions my family and I had. I would recommend Innovative Heating, Cooling, and Plumbing to anyone.

Review 59 (2024-11-16 - Rating: 5)
Did a great job and fixed everything Brandon was really good on the job we could use them again

Review 60 (2024-11-20 - Rating: 5)
Innovative Air Solutions were very prompt and on time and got my problem resolved professionally and quickly.

Review 61 (2024-11-21 - Rating: 5)
Riley was pleasant and knowledgeable. He answered all questions and did a great job!

Review 62 (2024-02-20 - Rating: 5)
Innovative Air Solutions is the go to for our HVAC solutions! They have a team of knowledgeable technicians and their customer service is exceptionally great! Our tech Ben is a very kind young man, he educated us on how our furnace is supposed to operate and gave recommendations on the best filters to use. Thank you Ben for your great customer service and thank you so much Innovative for hiring the best technicians. We appreciate local businesses and are proud to support you!

Review 63 (2024-03-24 - Rating: 5)
Josh came to my house and did the thorough research that no one else took the time to do. He showed me that the other quotes I had received had me sized wrong on my unit and had the data to back it up. They also offered the best finance plan I’ve seen anyone bring to the table. They really blew the competition out of the water.

Review 64 (2025-02-19 - Rating: 5)
This company is very professional and I love it. I will use them all the time.

Review 65 (2024-12-09 - Rating: 5)
Plumbing service call by Dylan and Brandon today. Great, quick service. They fixed us right up and were polite, knowledgeable, punctual and we were well taken care of . We will be calling for all of our plumbing needs!

Review 66 (2024-12-04 - Rating: 5)
Awesome experience. Chris was Friendly and informational. Would recommend and use again👌

Review 67 (2024-12-24 - Rating: 5)
Chris was a friendly and courteous technician, and the company does great work!

Review 68 (2023-12-05 - Rating: 5)
Great customer Service. Office staff is friendly and so helpful. . Parker came to do routine maintenance. He went over and beyond what was expected. He answered all my questions and gave me very helpful information.. They take care of their customers. I appreciate them so much. I have been a customer for a long time.

Review 69 (2023-09-27 - Rating: 5)
What a difference a day makes. Yesterday I woke up to an AC that was flipping on and off every second but after a call to Innovative Air Solutions I am in the comfort this morning of 73 degrees and cold air blowing through the vents. I called at 8 AM and they were here by 2 PM. The technician Chris was professional, knowledgeable, thorough in his explanations of the issue and was even nice about my over excited dogs welcoming him with a leap his way. The issue was discovered and repaired quickly. If your AC is on the blink call these folks and if they are all as good as Chris (which I bet they are) youll have a cooling AC in no time.

Review 70 (2024-04-25 - Rating: 5)
We found out we had mold in our HVAC system and needed to fix the problem immediately. We began shopping around, gathering quotes and were referred to Innovative Air Solutions by a member of our neighborhood app.Let me tell you, this is the company you should choose for your HVAC needs, hands down.The owners of this company are extremely honorable, full of integrity and hold true to their word. They stand behind their work and ensure that your family is happy with their service. A rarity these days and a delightful find when being faced with all of the stresses of necessary upgrades and maintenance to your home.I couldn’t be happier to have done business with Innovative Air Solutions and am so grateful to them for going above and beyond to ensure our satisfaction with their professionalism and quality workmanship.

Review 71 (2024-09-06 - Rating: 5)
These guys are extremely professional very kind they listen when I spoke they let me speak and listened and extremely patient with me and answered my questions completely never met a more professional company I highly recommend these guys

Review 72 (2025-01-20 - Rating: 5)
Very friendly informative young men. I will reach out to them if I’m in need.

Review 73 (2024-09-05 - Rating: 5)
Riley did a great job taking care of us. He was very helpful and knowledgeable.

Review 74 (2023-10-08 - Rating: 5)
Awesome customer service from explaining service and scheduling appointment (thanks, Ms. Rachel & Cari) to text status updates for visit confirmation and arrival time to the actual service. The techs, Melissa S. and David H. are AWESOME. Explained process while performing maintenance and exploring cause of heating issue) and was very professional and personable. This is our (and should be your) go-to company.A big THANKS to David Hare for coming to the rescue and getting our heater working again. We appreciate you not giving up till you found the solution!

Review 75 (2023-09-10 - Rating: 5)
Innovative Air Solutions was wonderful to work with. Immediate response to my call! Fast and reliable service! Thank you, Chris Wilcox for your exceptional service. Also, big thanks to Rachel for efficiency and friendliness! Great customer service! Highly recommend!

Review 76 (2025-02-03 - Rating: 5)
Brandon fixed a slab leak we had

Review 77 (2023-07-18 - Rating: 5)
Our a/c was out for 2 days while we waited for our normal a/c person we use to call us back. Finally we called Innovative Air and they had Chris Wilcox out in about 15 minutes or so. He did a great job~ after finding the problem~ he double checked everything to make sure that all was working properly. Wonderful personality and very friendly!

Review 78 (2023-03-28 - Rating: 5)
I highly recommend INNOVATIVE AC company. I am happy I chose them to install my complete unit 2 years ago. Last year they sent a tech out by the name of Ben Girlinghouse. This is guy is amazing. He put his heart in his work as if he owned the company. I remember I smelled a odor from the AC that seem to be suspicious. He had finished working for the day but found out that I was having a problems. He came by the house on his way home because he felt uncomfortable knowing we were inhaling this odor. So he found the culprit and repaired it. His professionalism is second to none. I really appreciate how INNOVATIVE support and value their techs by their quality training and opinions regarding their findings. Again I recommend this company.....ask for Ben, he will do you right

Review 79 (2023-05-23 - Rating: 5)
I had the pleasure of having Parker and Melissa come to my home. They were the sweetest people ever! Parker is very educated in what he does. He filled me in on what was going on with my unit and gave me options. Wonderful wonderful wonderful experience. Do not hesitate to call and use this company!

Review 80 (2024-02-29 - Rating: 5)
As a home owner, my husband and I were extremely impressed of how well Jana and Chris were knowledgeable and presented great customer service skills. Innovative Air is our preferred company to ensure our family is breathing clean air on a daily basis.

Review 81 (2024-12-29 - Rating: 5)
We have always had excellent service from innovative air. They get to your problem quickly an take care of you. I recommend them for any home owner

Review 82 (2023-08-12 - Rating: 5)
Jason provide excellent customer service. He went above and beyond to explain the install process. There was many options given to meet our budget as well. I will recommend Innovative Air Solutions to all my friends and frailly.

Review 83 (2023-07-13 - Rating: 5)
We used this company for the first time today and we received exceptional service from our technician, Chris Wilcox. After explaining our situation the dispatch team was able to get someone to our home within 15 minutes. I am so pleased with the work that was performed.

Review 84 (2022-10-28 - Rating: 5)
I called for a different kind of service. I wasn’t sure if they would send someone out.I needed a tech to look at one of our frozen drink machines. When I called I was received by the owner Robert Curry. He was more than happy to try and accommodate me anyway his staff could. Within 10 minutes he had one of his staff calling me to set a service appointment up. Carrie called me she was so pleasant and helpful! My appointment was for later in the day which was great. On the day of my appointment I received a call asking if I was available because they could send a tech out early which was even better! So within 10 minutes of my phone call the tech was there at my business. Eloy was so nice. He listened to my issues and jumped right in on the machine. It was fixed in a matter of 20 minutes! I had been waiting for 6 months for the manufacture company of my machine to come out and just look at the machine not even fix it. With this being said not only are they efficient by their customer service and their attentiveness is beyond measure!! If you ever need a tech for your coolant needs this is the company to use! A 10 gold star experience for my company!

Review 85 (2022-06-20 - Rating: 5)
Ben was my installer. Chris has been my maintenance technician. Both guys are very knowledgeable, thorough, and friendly. They dont mind at all breaking a sweat. They showed up on time and did everything I needed, and explained their work.The receptionist was friendly and professional.Thanks to them, Im comfortable and cool.Got referred to them by local contractor, Jim Martin. Very glad he knew about them.

Review 86 (2023-11-07 - Rating: 5)
Innovative Solutions was the best! From scheduling my appointment with Rachel, which was simple. She worked with me to schedule a time that what was best for my schedule. The technician Chris was professional and ON TIME. It went extremely smooth.

Review 87 (2024-09-26 - Rating: 4)
So far I am satisfied with service. We will see end result when they come to repair Friday..

Review 88 (2023-05-07 - Rating: 5)
Mrs. Cari made scheduling a breeze!!Jason came out and took a look around as we are putting in a whole new system. He was more than helpful on answering all the questions I had. He was very polite and honest with me about some questions/concerns I had. Definitely 10/10 recommend!

Review 89 (2023-03-31 - Rating: 5)
We had an Installation of entire system on March 20th. Parker Case was here today to follow up on Installation, pressure check, and fine tune the system. Mr. Case was professional, knowledgeable, and went out of his way to explain the thermostat features to my wife. He also assisted her in connecting the thermostat to her phone. We were extremely pleased with all of the individuals from Innovative solutions. Jason came out and assessed our need. He was honest, knowledgeable, and professional. The installers were professional and performed a great install. Again, Parker Case came today to fine tune and he was excellent.

Review 90 (2022-10-01 - Rating: 5)
These people are awesome!! They go above and beyond what they need to do to take care of their customers. We were new to the area and had just bought a home and they were wonderful with some issues we ran across with it. Cant say enough great things about them and the staff. The technician that serviced us was wonderful!! Chris was his name, he is an astounding young man and asset to that company. The entire group of folks there are awesome!!

Review 91 (2023-08-16 - Rating: 5)
I was at work and Jason Warner was evaluating the system and needed access into my office area. He was so very nice and considerate of space and not wanting to interrupt. Very professional, very informative, and left a great impression!

Review 92 (2023-07-20 - Rating: 5)
I had an after hours, emergency issue a few days ago. Chris immediately came out immediately and took care of the issue that evening! He was super professional and personable. I’m very pleased to be an Innovative Air customer!

Review 93 (2024-11-11 - Rating: 5)
Was on time, answered my questions about other services as well.

Review 94 (2023-08-27 - Rating: 5)
We were having with our ac coolong properly and Chris was sent out to look the system over almost immediately. He was very knowledgeable and able to diagnose the problem swiftly and present the finding in a professional manner. Highly recommend the team at innovative air solutions and be sure to ask for Chris.

Review 95 (2024-05-03 - Rating: 5)
Use them for all our houses that we flip to service or install new units. Jana Bruce is really helpful and personable. Just a great person to assist us in anything we ask for!

Review 96 (2024-12-16 - Rating: 5)
Brandon and Dylan were wonderful and did the job quickly

Review 97 (2023-07-10 - Rating: 5)
I was having an issue with my home’s a/c not blowing cold. They were able to send someone out the same afternoon I called. Chris was early (I got a text he would be so we knew to expect him) and got us up and running again quickly, which we’re very thankful for!

Review 98 (2023-11-06 - Rating: 5)
Ben was very helpful at troubleshooting our problem and knowledgeable about his trade. He was very professional. The office staff was also accommodating and pleasant to speak with.

Review 99 (2023-08-12 - Rating: 5)
Ben came for an after hours visit to look at our drain line. He promptly diagnosed the problem and finished the job in under 15 minutes. He was very polite and professional. Also, very knowledgeable and explained the issue we were having and the solution to fix it.

Review 100 (2023-09-12 - Rating: 5)
We had a complete redo / replacement of our AC ducts. These men worked for 5 days in our attic. Outside temps were 100F + so you can imagine the temperature in that cramped attic. They showed up every morning, clean, neatly dressed with smiling faces and pleasant greetings. Professional and courteous. Thanks Shane and Dillon and the 2 assistants.

Review 101 (2023-10-31 - Rating: 5)
Parker helped us out with expert knowledge and precision. He knew immediately what needed to happen and even caught an issue we didn’t know about and fixed it before it could give us any issue. Grateful for quality service!!

Review 102 (2023-05-03 - Rating: 5)
I highly recommend Inovative Air Solutions. They have highly trained technicians that maintain my systems and repair as needed. I also like the monthly service plan. Technician Parker came out today to do our spring preventive maintenance. He’s a great guy and always welcomed back! Thankyou.

Review 103 (2022-09-21 - Rating: 5)
Technician, Chris Wilcox arrived several minutes before the time promised. He was able to get our unit cooling very quickly. He was and is very professional and courteous. Very pleased with the service, as we always are. Innovative Air Solutions is the best and has never let us down... Highly recommend!!!!

Review 104 (2022-03-01 - Rating: 5)
Innovative Air Solutions has given us top notch, quality care. Our new build AC system quickly had issues that other companies werent taking the time to address. Our technician, Parker, has been knowledgeable, taken care of current issues and given us a monitoring plan to get our system working properly throughout every season. Additionally, they have handled all communication with our AC brand and warranty. We have been very pleased with them so far and recommend their care.

Review 105 (2023-06-30 - Rating: 5)
Eloy came out faster than any service I’ve ever requested and was the best AC guy I could’ve asked for. He got me all set and cooled down in time for cold sleep. I highly recommend Innovative Air Solutions!!

Review 106 (2023-06-28 - Rating: 5)
Today, technician Chris came out and diagnosed my system quickly. He was very professional and so were the office staff who took my call! I highly recommend this company if you are looking for AC work.

Review 107 (2021-06-09 - Rating: 5)
Eloy was great! Needed my a/c repaired and he gave me several options with costs listed after evaluating the system. He replaced the failed part on the spot and the house was cool within minutes. He was very knowledgeable, friendly and called to let me know he was on his way. Well definitely do business with Innovative Air in the future.

Review 108 (2023-08-23 - Rating: 5)
They came out and was honest with me about the situation. Instead of hooking all those testers up, the knowledgeable tech told me that changing my filters would do the trick. He didn’t charge me anything and he was right!! I’ll definitely use them when I actually have a problem !!!

Review 109 (2021-10-14 - Rating: 5)
I have used this company for AC repairs and their maintenance plan. I continue to be astonished at how great they are in all aspects. Whether its initiating contact to keep me informed, how friendly, professional and knowledgeable their technicians are, their affordable pricing or how helpful and accommodating the office staff is, I have had a wonderful experience everytime.My mother had the unfortunate experience to use another, very well known, local company and has had nothing but problems from the very beginning. Once her existing maintenance contract expires, she will be switching over as well. 100% recommend this company to anyone!!!!!!

Review 110 (2023-09-20 - Rating: 5)
Chris was on time, knowledgeable and had my AC fixed in less than 15 minutes. This is the second time I have used Innovative Air Solutions and they have been consistently great.

Review 111 (2023-10-04 - Rating: 5)
Great service!! I called due to having an issue with my outside unit. They were here in less than 30 minutes and fixed the issue less than an hour. I highly recommend there service and will be calling with any AC issues i have in the future.

Review 112 (2022-08-23 - Rating: 5)
Super impressed! Went to bed one night and noticed our air conditioner wasn’t blowing cold air and the thermostat was steady going up. I called the next morning around 7:30 and left a message with the answering service. They called back at 8 on the dot and had someone out within 40 minutes! The whole job was completed in way less than an hour. Will definitely call again if needed!

Review 113 (2021-08-18 - Rating: 5)
Parker came out to evaluate my ac system after I was told by someone that the entire unit including the ducts needed to be replaced. I was not comfortable with the first person so decided to get a second opinion. Parker was professional and friendly while he was here. He took the time to explain everything he found in detail and even took pictures to show me so I could understand what he was saying and why. I am so happy I found this company and look forward to using them for maintenance from now on. He saved me thousands of dollars that the first person was trying to say I needed when I didnt.Also, when I called to make the appointment they answered quickly and were very helpful. They were able to get me an appointment very fast.

Review 114 (2023-04-20 - Rating: 5)
We had the pleasure of having Innovative air out to our house today to renew our service plan and have our system looked over for this summer. As always the technician that was sent was top notch in my book. If Mr. Chris Wilcox shows up at your door you can rest assured that your system is in good hands. Thank you and your superb techs for always doing a fantastic job!!!!

Review 115 (2023-09-11 - Rating: 5)
Parker was knowledgeable, efficient and friendly. We appreciate the Innovative Air Solutions team and Tami Wallace for the recommendation. Next time we have an issue, we will be requesting Parker!

Review 116 (2020-12-04 - Rating: 5)
Would I recommend Innovative Air Solutions? YES, 100%.Specifically Eloy (BEST EVER #1), Parker, Robert, Ashla, and our installers (I cannot remember their names) were great!Would I recommend Mitsubishi mini-splits? NO WAY, 0%. Go with a Carrier. In my opinion, Mitsubishi gave Innovative Air Solutions the runaround on replacing bad parts.Brief Back StoryWe purchased a Mitsubishi mini-split from Innovative Air Solutions a few years back. We had many, many issues with the unit but Innovative Air Solutions came out EVERY single time we called, even making us a priority (or so we felt!). We worked with Eloy for approximately a year or more to get our unit working working properly. After probably 15 visits or so, we finally asked for a new unit. After speaking with the owner, Robert, he made everything right and replaced our unit with a Carrier unit, even reissuing the the warranty parts and service with the product. The air has been working wonderfully! We are thankful for own very own local Innovative Air Solutions! Way to build trust with your local community!

Review 117 (2022-03-11 - Rating: 5)
John and his coworker were very much professional for what they do. Explain everything to me that was done in order to get my system back up and running. Very nice guys, I will definitely use this company for all my air conditioner service. And recommend them to others as well.

Review 118 (2023-06-12 - Rating: 5)
Ben and Melissa were so helpful when they came to replace my transformer. They even fixed an additional problem that another company just dismissed!I plan to use them again in the future each time I need AC work done.

Review 119 (2021-09-26 - Rating: 5)
My whole inside and outside unit were replaced last December by Innovative Air Solutions, last night we noticed our AC wasn’t coming on. I called the emergency number and someone answered quickly. They told me a technician would be in touch with me shortly and he was! Parker called me just two hours after I called. He arrived shortly after and diagnosed one of the issues. He had to let our unit defrost and came back. When he came back he quickly found what was wrong, gave me a time frame of when it would be fixed and made sure I didn’t need anything else! Parker is so friendly and always making sure he does whatever he possibly can for us!

Review 120 (2024-11-14 - Rating: 5)
Very friendly and informative! Great company and service.

Review 121 (2021-06-16 - Rating: 5)
My husband woke me up as he was getting ready for work to find our ac not working at all at 3 am. I used Google to see the great reviews and suggestions for Innovative Air Solutions. I used their website to get in contact with the answering service and Eloy was quick to call me about our unit. I was Shocked on how quick they were able to come look at our unit and get it fixed before sunrise. I am super pleased and thankful for such great service and response time.

Review 122 (2023-07-14 - Rating: 5)
Chris Wilcox came to our house last night a little before midnight to get us back cooling so we can get a good nights sleep for work. He was informative friendly and professional ,absolutely recommend these guys to anyone….

Review 123 (2020-07-06 - Rating: 5)
From the dispatcher Ashla to the technician Parker, they went above and beyond and provided excellent customer service. They give Innovative Air Solutions a good name. Parker came out to the house and immediately began working and walking me through what was going on. He was very thorough and he is excellent at his job. He told us about the maintenance plan and we are now enrolled in that and look forward to allowing Innovative Air Solutions to provide top notch customer service to us! Thank you for all your hard work!

Review 124 (2023-10-06 - Rating: 5)
Ben has been busting his butt the past week to get our system back up and running. He got everything fixed up for us today! Professional, courteous, and great communication. Thanks guys!

Review 125 (2023-05-26 - Rating: 5)
Eloy Castro came out to check the problems we are having with our A/C unit and he was extremely knowledgeable.? He explained what the issues were and also listened to my concerns. I called for a second opinion and received a honest response and learned a lot. Thanks it should have been a first call, then I would’ve needed a second opinion.

Review 126 (2021-07-15 - Rating: 5)
Great company. Eloy was extremely helpful, knowledgeable and professional! He made me feel like he actually cared about the problem we are having. The girl I spoke to in the office was also nice! Highly recommend.

Review 127 (2022-06-09 - Rating: 5)
I contacted Innovative after hours and spoke with their answering service. Within an hour a technician arrived at my home and diagnosed the problem. The part to be replaced needed to be ordered and wouldn’t be available until the next morning. I received a call early the next morning that the technician was on his way to repair my system. Within an hour it was fixed and blowing cold again. The technician was responsive, knowledgeable and friendly. I highly recommend this company.

Review 128 (2019-07-25 - Rating: 5)
The people I interacted with when I needed AC repair were all very knowledgeable, friendly, and extremely helpful.Ms. Honey and Ms. Jennifer, in the office, were kind enough and pleasant no matter how many questions I asked or how many times I called. They were very prompt in ensuring we got the help we need.Mr. Parker, the technician, was very professional, courteous, and knowledgeable. He answered all of my questions and explained everything because of my interest shown. He helped ensure our system was properly repaired as quickly as possible along with a very personable and caring demeanor.I highly recommend this company for any heating and cooling needs because of the employees, their professionalism, and the fact that they offer financing. HVAC services are not cheap, and the ability to make payments is a godsend.Thank you i-Innovated Air Solutions for such fantastic services. I will be using this company again in the future.

Review 129 (2024-04-04 - Rating: 5)
Ben came out and helped fix my ac issue, he’s was very friendly and quick with his work! We appreciate it so much!!

Review 130 (2023-06-23 - Rating: 5)
Eloy is literally the best, nicest, most honest guy I’ve ever had work on my AC unit. Can’t thank him enough for excellent service. 10/10 recommend him and Innovative!

Review 131 (2024-10-29 - Rating: 5)
Great job

Review 132 (2023-10-03 - Rating: 5)
Innovative Air installed the new AC and heating unit inside and outside. They offer a maintenance contract and make scheduled maintenance routinely. Unit still operates as new. Very pleased with service after the sale. Also Innovative Air offers a maintenance service contract for our whole home generator. We just started a maintenance service contract for our whole home generator. Service personnel are very knowledgeable and helpful. This is an honest, very focused, business. Truely a breath of fresh air in todays world.

Review 133 (2023-07-14 - Rating: 5)
I got an old dead AC system fully replaced by them and it wqs very professionally done. There was a hiccup with the timeframe to get parts, but with it being a hot summer, demand has to be considered on that. The installers, John and Shane, were fantastic, professional, explained everything to us and got the whole system up and running in a pretty quick timeframe. You can rest easy if theyre in the job. Ill be back to Innovative Air Solutions for any AC maintenance or repair, and I will recommend them to everyone.

Review 134 (2020-07-19 - Rating: 5)
Parker was very efficient, friendly, and professional. Came out on a Sunday evening and got be back to comfortable temps. He seemed very knowledgeable and was eager and willing to answer any questions I had. This was top notch service!! I have signed up for their service plan and will be using Innovative Air from here on out. Thanks guys for the great service!!

Review 135 (2023-11-16 - Rating: 5)
Very good people. Did not keep you waiting. Found the problem, took care of it same day. People that knows what they are doing. Would recommend them to everyone. There follow is great to.

Review 136 (2022-08-19 - Rating: 5)
Jeff with innovative is extremely professional, patient, genuine and helpful!! We could not be happier with our new system, new insulation in the attic and surge protector!! There is absolutely NO ONE that will ever exceed the standards and care Jeff and the technicians presented. They are all a huge asset to this company and is HIGHLY recommended by us to anyone that will listen. GO INNOVATIVE!!!!!

Review 137 (2023-02-17 - Rating: 5)
Called in for a service tech. Chris was very knowledgeable and great at giving options to move forward. We felt informed enough to make a decision on whether to repair our old unit or replace it. Great team and very organized.

Review 138 (2024-02-15 - Rating: 5)
Not only does this company service your ac unit, they also service your Generac. The technicians are very professional and extremely knowledgeable. Ask for Parker or David. These guys are top notch technicians!

Review 139 (2022-05-20 - Rating: 5)
We continue to be impressed with Parker. The entire team at innovative is top notch. After a professional install by John and Alton- Parker came out and did a follow up with us to make sure everything was working as it should be. Every employee that crosses our path proves themselves in professionalism, knowledge and work ethic!

Review 140 (2023-06-29 - Rating: 5)
Very quick response time. Ben was very polite and knowledgeable. He worked his hardest to get us up and running! I highly recommend this company, you will not be disappointed!

Review 141 (2024-01-09 - Rating: 5)
Called me back quickly. Professional and Timely. They explained everything to me before any work was done so I knew what I was facing. Check Out the Service Plans. Great Peace of Mind!!

Review 142 (2025-03-01 - Rating: 5)
Outstanding customer service, friendly, knowledgeable, professional!

Review 143 (2021-11-09 - Rating: 5)
I have had the pleasure of dealing with multiple employees from Innovative and I’ve nothing but good to say about all of them. You can tell these employees are hand picked that have strong work ethics and social skills. They truly care about their customers. I will always call Innovative with all of my heat and air needs! Orange is so lucky to have this company in our town.

Review 144 (2023-10-18 - Rating: 5)
Parker was very kind and knowledgeable. He walked my husband through how to change the oil and filter on our generator and answered all of our questions.

Review 145 (2022-07-21 - Rating: 5)
Parker and Innovative Air Solutions came to my rescue when my AC went out on July 16th, He was fast and efficient got our AC up and running until they got us a new motor. What a great company and personal that I was able to talk to that made sure I got help.

Review 146 (2019-07-22 - Rating: 5)
This is the best air conditioning company in the area, I have used them several times and they are always professional, on time, and get the job done. The receptionists are wonderful- Honey and Jennifer and help in every circumstance at getting their guys to the job as quickly as possible. A huge Shout out to Eloy Castro who has been out to our house several times to fix our air conditioners and the temp. at a moments notice. I highly recommend this company to anyone needing service for their air conditioning. I cant say enough about how great they are! Thank you Thank you!

Review 147 (2023-07-21 - Rating: 5)
Melissa was awesome! Everyone that has come to our home from Innovative has been knowledgeable, taken the time to explain everything, and taken the time to perform an excellent job! Great work! Thank you so much!

Review 148 (2021-09-17 - Rating: 5)
We had maintenance done a few weeks ago an were told by another company that everything was fine with our unit.needless to say it was not. We called Innovative and they came out same day. Darren identified the problem quickly and has us back up and running. Thank you for getting to our service call so quickly!

Review 149 (2022-05-10 - Rating: 5)
We were asked to provide emergency services for our client and had no contractor base to call on. We asked our local team and was provided with IAS information. From the start, when talking to Makenzie, it was apparent we called on the right company! She was super efficient, friendly, and a joy to work with! On the service side, Parker is an amazing tech who communicated the issues, was onsite and spot on with his diagnosis! All while running a series of emergency calls! We are a nationwide service provider who pride ourselves on customer service and support. I can say one thing is certain, we will use IAS for ALL of our HVAC needs anywhere they service. A++ service and support. You cant get better than them

Review 150 (2020-12-28 - Rating: 5)
Eloy Castro came check out my Heating unit. Really nice and personable. Service charge reasonable. Explanation very good. Waiting on bid and feel reasonably certain it will be good as well. Ive used other companies in the past. Like this one the best so far.

Review 151 (2022-05-30 - Rating: 5)
Our service tech, Chris, was our on-call holiday weekend tech. He arrived right on time, quickly found the problem and made the repair. He had our home back to a comfortable temperature in no time. A true professional.

Review 152 (2019-06-26 - Rating: 4)
If you can get Kacey, shell do everything to make sure you get the right price for your family. Techs were all friendly and great to chat with. One star off because we had quite a wait for a schedule to be set for the work, and then it was delayed a few days after it was scheduled. It was a good thing we had window units in the interim, but they did have a window unit to lend if we hadnt.

Review 153 (2021-03-24 - Rating: 5)
We were very pleased with the service we received today. The tech was super polite & friendly & efficient. Did all in his power to keep the visit affordable. Innovative Air Solutions has been our go to for a/c needs.

Review 154 (2023-07-15 - Rating: 5)
Chris Wicox with Innovative Air Solutions did a great job getting my AC going quick and easy. Thanks again and will definitely recommend using them.

Review 155 (2024-05-08 - Rating: 5)
Excellent customer service!!! I love Ben he was my service guy very professional!! I will definitely recommend innovative air solutions

Review 156 (2020-08-15 - Rating: 5)
Kacey worked for us on a new furnace, AC unit, blocking old vents and installing new vents. The work was professionally done with the utmost care. Kacey was very understanding and worked to provide a level of service above the rest. They exceeded our expectations to make sure every standard of care was met. Kacey and her crew of Technicians managed every aspect of the job as agreed to; consulted with us as unexpected situations arose. She was patient and understanding; service beyond what we had anticipated; we now have an up-to-date energy efficient system. She was wonderful to work with. Thank you, Kacey, for your hard work and attention to the details.

Review 157 (2014-05-08 - Rating: 5)
My experience with Innovative Air Solutions was by far one of the best customer service experiences Ive had in quite sometime! The Technician that came out was very professional, went the extra mile after finding the problem with my a/c to take the time to explain it in a way I understood, and I havent had an issue since Ill definitely be giving them a referral to my family and friends!

Review 158 (2020-01-15 - Rating: 5)
I highly recommend!!!! Kacey Burnitt was fantastic in taking us through everything, step by step. And the instillation crew were all very professional and worked hard to get our entire system installed. Everyone did a fantastic job and we absolutely love our new system.

Review 159 (2023-09-06 - Rating: 5)
Excellent, professional service from Innovative Air Solutions. After calling a couple of other services, they guys were highly professional in their customer service and delivery.

Review 160 (2021-10-17 - Rating: 5)
My technician arrived on time for my biannual service of my hvac system. He spent almost an hour doing a detailed job making sure the unit was ready for the winter. He even cleaned the dirt off of the return air registers, which is something I have never seen done before. The prices are a little on the high side, but the quality of work if phenomenal!

Review 161 (2022-05-11 - Rating: 5)
Parker Case was very professional. I must admit I was a little skeptical when he appeared to be so young, however I soon noticed that he knew what he was doing. I highly recommend Parker and wish him continued success in his career.Mr. Smith

Review 162 (2024-06-30 - Rating: 5)
Ben returned to our house this morning, again on perfect time, same as his first visit several weeks ago. His goal was to perform a leak search on our AC system, fix it, and add refrigerate. Unfortunately the leak is on the evaporator coils (16 years old) and cannot be patched. Ben will check availability and cost of a new coil so that we can decide whether to buy a new system or get new coils and “hope for the best” for another 16 years! 🙃😬 Also, we had heard of the MERV Grille Mount Filtration filter and wanted to get one for our house. Ben brought one and put it our grille. Excited to see it work and especially not having to change filters every month. Thank you, Ben, for your careful attention to all our questions and concerns today!!

Review 163 (2023-05-01 - Rating: 5)
The technician Eloy, arrived earlier than expected and had the system evaluated and explained everything that needed to be done. Superior serve, quality and customer service! Highly recommended!

Review 164 (2021-10-28 - Rating: 5)
Eloy was great !!! Eloy comes out every time we call Innovative. He is very helpful and knowledgeable of our ac unit. Wouldnt trust anyone else. Thanks Mr. Robert for always making sure we are taken care of.

Review 165 (2023-07-05 - Rating: 5)
Ben showed up on time and explained everything he was doing. Once he identified the issue, he explained it to me and began making the necessary repairs. Hands down, best HVAC company around!

Review 166 (2022-06-27 - Rating: 5)
A+ for Chris. Was really glad to see innovative air tech. Pulling in my drive today. Pretty sharp guy very through and informative to what was going on with the a/c unit. Got home cooled off. Will not hesitate in calling innovative air the next time.

Review 167 (2019-06-09 - Rating: 5)
Very impressed with the service from Innovative Air Solutions. Thanks to Kacey for making the experience easy and stress free. Also, for keeping us informed throughout the whole process. Professional technicians. Would highly recommend them to family and friends.

Review 168 (2023-08-18 - Rating: 5)
My system wasnt cooling as it should the tech that came to the house was very professional and knew his trade. He diagnosed the problem and had the part ordered before leaving the house. Great response !!!

Review 169 (2022-12-20 - Rating: 5)
The team was genuinely interested and concerned with my heating situation. I felt feelings of comfort & peace from the initial phone call to job completion. Thank you Innovative Air Solutions!!

Review 170 (2024-12-10 - Rating: 5)
Jon was timely, professional and very informative.

Review 171 (2023-09-19 - Rating: 5)
Great jobHe was prompt,fast and courteous. Would be glad to have him and Innovative Air provide us service any.time

Review 172 (2021-11-09 - Rating: 5)
I love working with Innovative Solutions because they keep you in the loop about technician arrivals when you have an appointment. The technicians are always very courteous and professional and can answer almost any HVAC question you throw at them. 1000% improvement over our last HVAC company. Highly recommended!

Review 173 (2020-07-11 - Rating: 5)
Very honest people. Called me back quickly after hours and helped trouble shoot as they werent available till the next day. Turned out nothing was wrong with my AC but other companies would have charged an arm and leg to tell me that. Will definitely use this company for future issues.

Review 174 (2020-07-31 - Rating: 5)
Parker was amazing. Wont hesitate to use them again. Professional, curtious, timely and explained everything we needed!Before you hesitate about them not being solid 5 stars, look at the low ratings and see what kind of goofballs did them - I.E. people they never worked for and some arent even from this area.

Review 175 (2024-09-02 - Rating: 5)
Best service overallQuick and responsiveTechnician is very knowledgeable on job

Review 176 (2020-07-14 - Rating: 5)
I had a problem with my A/C over the weekend. I called Innovative Air, but had never used them before. Eloy called me promptly and kept me updated on his arrival throughout the afternoon. He was extremely helpful, kind, professional, and explained everything very clearly to me. He even showed me videos and pictures. I will be using Innovative Air going forward.

Review 177 (2021-06-14 - Rating: 5)
This place is the ABSOLUTE BEST service company I have ever used. (and I understand the definition of the word absolute)From doing what they should do to also going WAY beyond like tracking your technician in route, calling immediately with pricing and explanations, and especially a knowledgeable tech.

Review 178 (2020-03-15 - Rating: 5)
Thank you Robert Currie for all you and your team do for the community! I am definitely excited to get my system installed. I fight allergies all year long and cant wait to see the difference. If you or your loved ones are susceptible to virus or illness or if you just want cleaner air in your home I would definitely call Robert and his team!

Review 179 (2013-12-02 - Rating: 5)
I would like to write a review for Innovative Air Solutions because I feel like too many times people only write reviews when the service was not as they expected and ignore the service that is great. The service that was provided to me by Innovative Air Solutions was exceptional. First of all we needed them after hours. They came out and were there really quickly. They diagnosed the problem and had parts at the house the next day to complete the work. This was before Thanksgiving so we had to make sure we had air conditioning for our family. Thank you Innovative Air Solutions.

Review 180 (2022-06-10 - Rating: 5)
We had an after hours call/issue and from the time of my online chat to the serviceman, Ben, arriving , repairing and leaving our home was less than 45 mins. Excellent service from Ben...knowledgeable and professional!

Review 181 (2023-06-22 - Rating: 5)
I would absolutely recommend this company for any and all hvac needs. they were very nice to talk to on the phone when I called for help, sent a wonderful technician out to help with my issues and I have not one single complaint about this company. Please reach out to them first if you ever need help with your A/C!!

Review 182 (2020-08-20 - Rating: 5)
Wayne was the tech that came to our business. He was there within 2 hours of calling and did an extensive eval of our entire ac system. We were very satisfied at the promptness of service and value.

Review 183 (2023-03-23 - Rating: 5)
Innovation Air Solution is a very professional company, they sale, install and service some of the very best HVAC equipment and service what they sell. If you have a problem, they are quick to respond to your needs with professional knowledgeable technicians.

Review 184 (2022-11-08 - Rating: 5)
I was fortunate enough to be home during the holidays while the replacement HVAC work was being done. It was pretty impressive to see 2 to 3 technicians going in and out of the attic for 5 to 6 working days and never seen any fist or elbows flying....The technicians worked great together and they answered all my questions as they arose. They removed and replaced all the old ductwork and equipment. Made the system operational until the new outside unit can arrive and be installed. Though the Job is not complete yet, we are very pleased with the quality of work done so far. (GRIN)!

Review 185 (2016-06-21 - Rating: 5)
Innovative Air has done a lot of work for us and our clients as we manage property and also have a brokerage division where clients ask for referrals to these types of businesses. Robert and his team have always made us look great by making sure our people are handled well and that they feel important. This is the kind of company you want to send referrals to because they enhance your reputation. Thanks guys and girls!

Review 186 (2024-08-14 - Rating: 5)
Great service! My house is cooler already and so far no leak

Review 187 (2020-06-29 - Rating: 5)
Innovative Air Solutions is a 5 star operation in my book.I had a terrible experience with a different HVAC installer five years ago. Poor installation. Wouldnt call back. Refused to service the unit after install. Then it was five years of misery as the Bryant/Carrier equipment had eight major failures in four years. Carrier refused to do anything about it. I finally made the decision to pull out the 4.5 year old Carrier system and replace it. I could not see throwing more good money after bad and likely still not have a system I can trust. In Southeast Texas heat, you need an HVAC system you can trust!I had a number of companies come out and give me bids. My goal wasnt to hire the cheapest, but to find someone reasonable that would treat us right and I felt like I could trust in the future. Innovative Air got our bid! They came right out. They listened to my complaints about my previous situation. The owner, Robert Currie and his salesperson Kacey Burnitt came out to my home and sat on my porch with me for about an hour to talk about my concerns with correcting the original install and getting what I needed. They carefully reevaluated my home to make sure that the equipment I put in was what my home needed. Kacey even burned after-hours time to get my bid right and do it fast so we could get cool. Then they installed a new Lennox system that so far has been great. It was a difficult install in a few ways due to hurdles from the original install, but they tackled the problems until they were corrected. Their bid was accurate and reasonable. The final price was exactly as the bid projected.I would recommend Innovative Air Solutions to anyone that is looking to get a quality system installed properly and for a reasonable price.

Review 188 (2020-03-06 - Rating: 5)
Robert Currie and his team are excellent! They removed the old unit, installed a new AC unit in the attic and it is very quiet, efficient and the temperature can be controlled via an app on the phone! They are experts in the AC field and above all, trustworthy! Look no further for AC!

Review 189 (2023-07-12 - Rating: 5)
Chris Wilcox was very professional, responsive and informative. He able to fix our AC problem promptly after it was reported.

Review 190 (2020-05-13 - Rating: 5)
I googled the name of another AC company I was told to call, then dialed the first number that came up. I almost hung up when they answered, but didn’t. They were kind, responsive, and Eloy was professional and tidy, very nice. I always dread such service calls bc I get wary of places saying something major is wrong when it really isn’t. the charge was the minimum service call, and all was settled within two hours of my call.