I.C.E. Mechanical in Houston

Review 1 (2023-10-26 - Rating: 5)
Justin helped us with our old AC heat pump unit this summer and just installed a new unit for us due to our neighbors tree damaging the one we had. He gave us a bid and showed up as soon as he got the ok to install the new one. I can’t say enough about his ability and integrity. He cares about his work and does the right thing for his customers. I feel blessed to have found him and grateful for the good work he does. I can highly recommend his services.

Review 2 (2023-03-16 - Rating: 5)
Justin is the type of employee every business owner should have. He was very informative, kind and respectful. I was extremely apprehensive when it came to something I had zero knowledge of. He answered all my questions, gave a very reasonable price and was done before I even knew it. My system works phenomenally now and I can say with confidence Justin did an amazing job. Thank you Justin for doing such a great job!

Review 3 (2023-05-08 - Rating: 5)
Justin wasnt on time, he was actually early. Not only that but he responded in the same day!! In my experience that is a rarity in the home service business of any sort. Id recommend Justin to any and everyone that needs A/C service. Thanks again Justin!!

Review 4 (2022-07-10 - Rating: 5)
We woke up with no cool air, went outside to check the fan and it wasnt blowing just making a humming noise. Its Sunday and looking at 104° today. I called a few and this company had high reviews and was able to come out today!!!!Justin replaced the capacitor and refilled with Freon. He had a great attitude and worked rapidly. Lucky for us the customer ahead of us rescheduled allowing Justin to arrive promptly.You are gonna want to save his number and use him when needed.Thank you Justin, a life savor!!!

Review 5 (2024-08-18 - Rating: 5)
Fantastic work. He was honest, straight forward, and got the job done very efficiently. 100% recommend.

Review 6 (2023-08-04 - Rating: 5)
Have used for routine maintenance for years.Justin teamed with his father Ken to replace both of my air handlers and heating kits. This August replacement was because of Freon leaks in both units (age) discovered at the beginning of 100 degree days. It was a two day job. Justin, father, and assistant started early and punctually at 6:00 A.M. each day to beat the heat. Intense attic jobs with the heat!! But they were efficient, a clean working site, and courteous.Extenuating circumstances discovered during the project revealed I was dealing with an HONEST and knowledgeable service team!! Highly recommend.

Review 7 (2022-05-13 - Rating: 5)
Ken and Justin are extremely knowledgeable in AC systems. They provided information and recommended the best AC options that were within our budget. They arrived as scheduled, were extremely professional, courteous and respectful. They did a great job and exceeded our expectations! Cannot Thank You enough! Very much appreciated!

Review 8 (2021-07-17 - Rating: 5)
Highly recommend this company for all your a/c needs. Justin is the owner he showed up same day on a Saturday. Had my unit up and going within 30 minutes. Was very knowledgeable about my air conditioning system. Will recommend to friends and family.

Review 9 (2023-04-07 - Rating: 5)
My first responder peeps, you know that integrity, ethical and transparency go a long way, and with I.C.E Mechanical, they have it for sure. Justin not only told me what was wrong, but showed me using his meters and scale. He came the exact day I called. My first responder peeps, let’s give people like this our business. Justin went above and beyond to help us and I have full confidence he’ll do it for you. As long as he’s in business, he’ll have mine.

Review 10 (2022-07-16 - Rating: 5)
Called Justin on a Sunday afternoon after getting the run around from one of the bigger AC companies with no appointment made. Justin came over same afternoon and had the AC working again quickly. Will def recommend his services.

Review 11 (2022-05-27 - Rating: 5)
Justin was great to work with. He quick to respond and look at our A/C unit after hours. He returned promptly to replace the unit the next day. Price was very reasonable.

Review 12 (2021-07-23 - Rating: 5)
Highly recommended. We have used I.C.E. Mechanical many times for both our business and residential air conditioning and heating. We had all of our ducting system replaced and had them run ducting into a non-heated area. My home was kept neat and they cleaned up afterwards.They service the entire Dallas/Fort Worth area.

Review 13 (2021-08-30 - Rating: 5)
Great service, kept my old unit running for years. When it was time he installed new high efficiency system in our home and we couldn’t be happier. ICE Mechanical now takes of my friends and families’ HVAC needs. Highly recommend!

Review 14 (2021-12-08 - Rating: 5)
Justin was very professional in his approach and very upfront. He did not try to upsell and he explained me everything about which model I should go with. I will definitely recommend him to everyone here!!!

Review 15 (2022-04-08 - Rating: 5)
I’ve known Ken Williams many years and always want him working on my system. He is an honest and reliable professional who answers all my concerns. He does very good work and I know I can rely on him. You’d be wise to request him.

Review 16 (2022-06-12 - Rating: 5)
Came out on short notice and diagnosed our ac problem quickly had it fixed within a few minutes and was on his way. Honest and reasonably priced. Really saved us during this heat!

Review 17 (2022-03-06 - Rating: 5)
I woke up to a 78 degree home and discovered the outside unit was frozen. I called I.C.E. Mechanical and they were here with 2 hours. They fixed my problem in a prompt professional manner. I highly recommend this company.Also, its Saturday and they didnt hesitate to make a promt service call.

Review 18 (2021-07-17 - Rating: 5)
ICE Mechanical installed the same day I called them. They arrived when they said they would and were very professional. I called other places and their prices were very reasonable!! I will continue to refer them and use them!!

Review 19 (2021-08-05 - Rating: 5)
I highly recommend using this company!! Justin Williams is professional, courteous, on-time & an excellent hvac technician!! Will definitely recommend his services to others.

I.C.E. Mechanical