Hill Country Refrigeration

Photo of Hill Country Refrigeration

Located in Houston, Texas

Address: 432 S Lincoln St, Fredericksburg, TX 78624, United States

Phone: +1 830-362-1144

Rating: 4.9

Services

  • Online estimates
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • Plumber

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-20 - Rating: 5)

    The tech Joey Hernandez was timely on arrival and professional, friendly, honest. When assessing the issue was completely straight forward and even spoke with the warranty department of the product he was servicing to ensure smooth compliance by the manufacturer. Highly reccomend asking for this guy when you call.

  • Review 2 (2024-12-16 - Rating: 5)

    The folks at Hill Country Refrigeration have all been very nice to us. The quality of work seems high so far and it’s great to have consistent communication from them. We scheduled an appointment for a Thursday morning. On the day of the appointment, we received a text notifying us that the tech was on his way, his name and even a photo so we would know it was him, not that it wouldn’t be hard to tell with the red van with the company name on the side! The tech was kind and knowledgeable and all around helpful with our annual preventative maintenance check on our units. Would highly recommend them!

  • Review 3 (2025-01-13 - Rating: 5)

    I received a text that Joey Hernandez was on his way to service my AC system. He arrived on time, introducedhimself and explained the process for serving my AC system. He was very polite, personable and presented a professional appearance. After putting his booties on to enter the house, he commenced his task and explained the process as he proceeded. He provide valuable insights on maintaining the system and pointed out some areas of concern. Upon examination of the blower and the coil he identified that mold had started to grow on the blower housing, luckily it was not found on the fan. He explained possible causes of why it had started and what could be done to eradicate it and prevent it. (See pics). He proceeded with his examination of the system and completed both the indoor and outdoor service. Once complete he again stated what he had accomplished and asked if I had any questions. His professionalism wasfour decimal zero! We provide literature on a system that could stop the mold and explained the process. I agreed to have the system installed and scheduled an install date. He returned on the agreed date to install the UVL. Again, on time and ready to tackle the installation. He explained the process and proceeded to disassemble the blower, clean, disinfect, reassemble. He then installed the system. He was thorough in explaining how the system worked and how it was maintained. He answered all my question and reinforced that should we have any problems or further questions he would be available. Without a doubt the BEST experience I have had with an AC Company and tech! I highly recommend Hill Country AC.

  • Review 4 (2025-01-27 - Rating: 5)

    Called early morning and within the hour Daniel was at our house. He was very attentive to our description of the problem and within minutes found the issue with a loose wire in the indoor units back panel. It was so minor that we were only charged for the service call. It’s very obvious Daniel is at the top of his game, extremely knowledgeable and confident, and super friendly, nice and prompt, we are extremely happy with the service and have already recommended to friends. 😊

  • Review 5 (2024-11-29 - Rating: 5)

    First time using Hill Country Refrigeration and Bryan was wonderful. He did a great job, explained everything that he was going to do and benefits of regular servicing my AC unit. I was so happy with the service that I decided to sign up for contract. Highly recommend!Tyler just came to check my system for winter. He was polite and answered all my questions. He was through and I am glad I decided to get the yearly contract. Five stars on service!!!

  • Review 6 (2025-01-13 - Rating: 5)

    Hill Country Refrigeration responded quickly to our problem. They communicated clearly and arrived in a timely manner. Our technician, Doug, was very knowledgeable and diagnosed the issue. He found our part on warranty and fixed it the next day. We are very pleased with their service.

  • Review 7 (2025-01-17 - Rating: 5)

    Dan & Daniel have both been out recently to service our units. They both were very helpful & knowledgeable. I was also in the office a few times recently & the office girls were extremely friendly & helpful. We appreciate the great service & will always use Hill Country Refrigeration.

  • Review 8 (2025-02-26 - Rating: 5)

    Joey did a great job for us today. His explanation of issues and honesty were much appreciated. He was very attentive to our questions and helped us to learn which unit controlled which rooms. He left no questions unanswered. He is our repair guy from now on. What a great employee to represent your company. I hope you take good care of him. People like him will help your company grow. I know I will be recommending Hill Country Refrigeration, because of him.

  • Review 9 (2025-01-23 - Rating: 5)

    Kyle came ahead of his appointment, which was great. He explained everything that he was going to do during the inspection and cleaning process. He was very courteous and professional. I think that he is a good addition to the Hill Country Refrigeration team

  • Review 10 (2024-11-26 - Rating: 5)

    Doug Pool was excellent. He is knowledgeable and prompt. Easy to talk to.Having never seen my boiler and HVAC custom designed system prior to his first visit, Doug grasped the installation concept and went right to work. He proved to be a professional of the first order.He is another fine service tech at Hill Country Refrigeration, along with his colleague Daniel.They are the best!

  • Review 11 (2025-01-14 - Rating: 5)

    Gio Romero did an outstanding job installing our new system. He answered all our questions and made great suggestions. He worked so efficiently to complete our system. His work was neat, clean and very professionally done. The job that he did exceeded our expectations!

  • Review 12 (2025-01-13 - Rating: 5)

    Doug is always a pleasure to have servicing our systems - 4 units - each time. We’ve been customers for almost 30 years and it’s folks like Doug that keep us as customers. Top class, careful work.

  • Review 13 (2024-10-14 - Rating: 5)

    Doug was great. Resolved issues for my uncles house and told us a few good things to check out in the local area. Very professional and helpful. Also he arrived several hours early. Since we are cleaning out my uncles house it was very helpful to have the AC working as soon as possible

  • Review 14 (2025-01-09 - Rating: 5)

    Jason RHOADES was the service technician who helped me today. He was extremely professional and helpful, with excellent communication skills! The issue with my heater was resolved quickly and I also signed up for the annual subscription.

  • Review 15 (2025-02-20 - Rating: 5)

    We had a heater go out before a big weekend and Tyler from Hill Country made a prompt diagnosis and found our part quickly. Saved us from a cold weekend. We were very happy with Tyler and Hill Country Refrigeration!

  • Review 16 (2024-11-26 - Rating: 5)

    Daniel had our heating system repaired and running very quickly today. It was a pleasure having him working in our home today.Braxton installed a new toilet for us today. He did a great job, very efficient and thorough. He knows his job and is a professional we will trust for our future plumbing needs.

  • Review 17 (2025-02-17 - Rating: 5)

    I enjoyed having Daniel come and take care of my problem. He was friendly, on time, and efficient, and I enjoyed visiting with him as did my dog. Thank you for attending to my problem so quickly. Grace Crook

  • Review 18 (2024-12-09 - Rating: 5)

    Hill Country Refrigeration was honest , timely and fast. They drove an hour to provide service. We hired them to clean out the duct work. They were honest that the duct work had been replaced when the AC was replaced. As a result it was already very clean and they wanted us to understand prior to it being cleaned. It is admirable for a service to be honest especially in this day and age.

  • Review 19 (2025-01-10 - Rating: 5)

    Kyle Rogers, Patrick R., and Tyler did an outstanding job of selling and installing our new HVAC system. They were conscientious workers, explaining the process, and considerate. They cleaned up all residual waste. Kyle followed up after the installation and made us aware he will help if any problem comes up.

  • Review 20 (2024-11-06 - Rating: 5)

    We were very pleased by the service Kyle provided to us. He is very professional, giving us step-by-step explanation as to what needed to be done. Kyle is friendly and informative, and we look forward to seeing him again in May 2025. Thank you.

  • Review 21 (2024-12-06 - Rating: 5)

    Tyler was very thorough and explained what needed to be done.He tested the heater and made sure we were satisfied with work he had done. Great job and thank yall for being proactive and checking our system!!!

  • Review 22 (2025-01-17 - Rating: 5)

    I called Hill Country Refrigeration and was very impressed with the service. Everyone was courteous and professional from the call taker to the service tech. Joey Hernandez was prompt and professional. He quickly diagnosed the problem and corrected it after explaining to me the problem and solution.

  • Review 23 (2024-12-19 - Rating: 5)

    Daniel Mach is very professional and knowledgeable, as well as outgoing and friendly. During the tune-up session today, he noted some issues with our systems and took care of them. He also gave some excellent advice on how to improve the systems efficiency. Outstanding service, highly recommend Daniel!

  • Review 24 (2025-01-10 - Rating: 5)

    Tyler did a great job for us on replacing evap coil. We now have heat thanks to Tyler! Very pleased especially with temps below freezing. Great service!!

  • Review 25 (2024-12-19 - Rating: 5)

    Brady and Cristian arrived on time, were friendly and professional, and creatively handled a potentially difficult installation. The thermostat is easy to use, the system is very quiet, and the guys put the house and garage back in order before they left. We are very pleased with the installation experience.

  • Review 26 (2024-10-26 - Rating: 5)

    Steve shared his expertise in new system installs in a most professional yet personable manner. He was accommodating and took time to evaluate our concerns and questions during the eval and estimate appointments. Another positive experience with Hill Country Refrigeration!

  • Review 27 (2025-01-28 - Rating: 5)

    Kyle was awesome! He explained everything to me with ease and efficiency. He was professional and polite. He represents your company very well.

  • Review 28 (2024-12-16 - Rating: 5)

    Tyler was friendly, communicative, on time, proficient and exremely knowledgeable. I also found the price to be reasonable for the work performed, and I would highly recommend Hill Country to anyone and wouldnt hesitate to use use them again. Thank yall so much!

  • Review 29 (2025-01-27 - Rating: 5)

    During a semi annual service Tyler found that a major electrical component was defective and needed to be replaced. He ordered the part and installed it several days later. He is very competent and knowledgeable.

  • Review 30 (2024-12-10 - Rating: 5)

    Excellent and thorough analysis and explanation of the scope of work necessary to complete the job we are seeking. We will continue to work with this company. Joey did a great job working around all the projects we had going on inside the house. He will always be welcome to come back for our future service. Thanks.

  • Review 31 (2024-12-31 - Rating: 5)

    Excellent service. Ive used Hill Country Refrigertion Service for many years.Employees know what they are doing.Thanks to the yearly checkups I still have my original unit. Doug is a good worker and he knows what needs to be done.

  • Review 32 (2025-02-28 - Rating: 5)

    I am using Hill Country Refrigeration for my HVAC needs in Fredericksburg, Texas. These guys are very professional and do an excellent job. We really loved our tech Kyle and our overall experience. 5 Stars all the way.

  • Review 33 (2025-01-31 - Rating: 5)

    Today we had a new HVAC SYSTEM installed by Hill Country Refrigeration. The two technicians that executed the install process were knowledgeable, efficient, courteous and overall just plain excellent. We couldn’t have asked for a better experience than that provided by Devin and Patrick. We highly recommend HCR and will always use them for any future needs.

  • Review 34 (2025-01-27 - Rating: 5)

    Tyler was very professional and knowledgeable. He did a great job on our winter checkup and identified a faulty part that needed to be replaced I would welcome him back to install the orderd part and any future service.

  • Review 35 (2025-01-22 - Rating: 5)

    Unbelievable company! Everyone, parts, dispatch, technicians are customer friendly and make the whole experience pain-free. Costs are reasonable, given the times we live in, and very accommodating to your schedule. I would recommend them to anybody with an HVAC emergency.

  • Review 36 (2024-10-15 - Rating: 5)

    Our service repairman, Doug Pool, was professional, knowledgeable, detailed and efficient.We had a different unit act up and Brian Pruitt responded quickly and saved the day before guests arrived. He performed detailed diagnostics on the unit and resolved the problem.

  • Review 37 (2025-01-11 - Rating: 5)

    I have known Doug for a long time he was excellent in his service and very knowledgeable. I will call for him if I need service again. He is Great!!!!!! ThanksPeter Nixon.

  • Review 38 (2024-12-04 - Rating: 5)

    I highly recommend Doug for any HVAC repairs. He is an experienced technician who provides excellent service. Doug took the time to explain the issue with my system and made sure everything was working before he left. He is professional, friendly and obviously takes pride in his work. If you’re looking for a trustworthy HVAC technician, Doug is definitely the person to call.

  • Review 39 (2025-02-20 - Rating: 5)

    We have recently changed from another HVAC company, and have worked with two technicians from Hill Country Refrigeration. Both of them, Jason and Kyle have shown up when they promised, and have been very helpful and professional. We are quite pleased.

  • Review 40 (2024-11-27 - Rating: 5)

    Daniel Mach was an exceptional service professional. He checked our gas heating system, explained how everything works, and was courteous. We give him a thumbs up!

  • Review 41 (2025-02-13 - Rating: 5)

    Dan came out to The Good Samaritan Center this morning. Got here quicker than we expected and was very expert in finding our problem and fixing it fast. Friendly too. 🙂Thanks!

  • Review 42 (2024-12-12 - Rating: 5)

    Kyle is very nice and honest. He is very specific on what I need to fix to make my Heating system running unlike other company making me replace the whole system. That saves a lot of mone. I will recommend them to other people.

  • Review 43 (2024-10-24 - Rating: 5)

    Kyle was very professional. Extremely knowledgeable and went above and beyond. He was efficient and never made us feel anything but he was there to take care of us in all ways he could.

  • Review 44 (2024-12-19 - Rating: 5)

    Bryan was very knowledgeable about his work and provided a detailed description of what was going on as he serviced my heater. I have never had such a thorough service tech before. I can tell that he has a passion for what he does and is very confident in his work. GREAT JOB!!!

  • Review 45 (2024-09-29 - Rating: 5)

    Kyle at Hill Country Refrigeration here to save the day AGAIN! Everyone at this company is so kind and pleasant to work with. I called at 8:00 am for an appointment and Kyle called back within 15 minutes! He was here 15 minutes later. It took him 10 to find the problem and Im well on my way to a cooler home! Thanks so much for the great service!

  • Review 46 (2025-02-25 - Rating: 5)

    I have known Brian for years. Not only is he a good repairman but a good human being. Keep sending him .

  • Review 47 (2024-11-13 - Rating: 5)

    My experience with H C Refrigeration has been completely positive. From the administration to installation, the employees are friendly and professional.I would commend Kyle Rogers specifically. Also, a consummate professional, he has always been generous with the “how and why” my old and now new, system functions. As ever, his parting words are “We’re here if you need us”.I wish all of the service industry would operate in this manner.ThanksRussell Vowell

  • Review 48 (2024-10-24 - Rating: 5)

    Upgraded compressor to better unit before new EPA freon rules cause all costs to go way up. I view 10 year warranty as valuable too. Quick service. Nice folks.

  • Review 49 (2024-09-16 - Rating: 5)

    Excellent, friendly efficient service. We have been using Hill Country Refrigeration for over 10 years and the service we received from Kyle Rodgers today was superlative! I highly recommend both HCR & Kyle for your air conditioning service/installation needs!

  • Review 50 (2025-01-29 - Rating: 5)

    Another RAVE for Hill Country Refrigeration! Called at 11am, here by just after noon (with a text ahead of time) & fixed & done by 2pm. Joey was efficient, professional & friendly & an asset to their company.

  • Review 51 (2025-01-27 - Rating: 5)

    Customer service is awesome. Jason is a fantastic repair man. Service was done on time and heat unit works perfectly. Kodos to this company.

  • Review 52 (2025-01-15 - Rating: 5)

    Excellent technician… troubleshooted my mini splits that was making loud noises late at night…made sure it was functioning properly. Dan provided excellent customer service!!

  • Review 53 (2024-12-21 - Rating: 5)

    Tyler did a great job repairing my furnace. He was very professional, knowledgeable, and efficient! I would highly recommend.

  • Review 54 (2025-01-14 - Rating: 5)

    Hill Country Refrigeration is my go to for my central heat and air. When I received the end of year promotion I called and scheduled. Devin and Patrick installed my new HVAC and I couldn’t be happier! My old Trane HVAC (also installed by Hill Country Refrigeration) was 18 years old. Hill Country has serviced it twice yearly and they have the best technicians. Professional, courteous, knowledgeable and trustworthy. I only use Hill Country Refrigeration!

  • Review 55 (2025-01-16 - Rating: 5)

    Tyler Iverson with Hill Country Refrigeration was amazing with his thorough diagnosis of and repair to my hvac system. He was wonderful in explaining and showing me photos of the actual issue and his repairs. His customer service professionalism and expertise is highly commendable! Thank you, Tyler and everyone at Hill Country Refrigeration!

  • Review 56 (2024-11-27 - Rating: 5)

    Doug Pool worked on the install and service of my six mini splits for many years. He is knowledgeable and professional. Excellent, best describes this man skills.

  • Review 57 (2024-11-15 - Rating: 5)

    Doug is an exceptional HVAC expert. Very little he doesn’t know, but his kindness is incredibly professional. Will always recommend Doug for his help and knowledge. Thanks

  • Review 58 (2025-01-17 - Rating: 5)

    Joey was so nice & informative. He was right on time & explained everything he worked on. Hill Country Refrigeration is very lucky to have Joey as an employee.

  • Review 59 (2025-02-10 - Rating: 5)

    Brian provided excellent service. He is knowledgeable, professional, and courteous. He explained his findings and solutions well.

  • Review 60 (2024-10-11 - Rating: 5)

    The folks at Hill Country Refrigeration deserve a gold medal for their great service. From our sales person Steve V. to the techs (Gio, Tristan, Kyle), the whole process was of the highest quality and professional. We would highly recommend Hill Country Refrigeration to anyone in need of A/C service.

  • Review 61 (2024-08-23 - Rating: 5)

    Bryan did a wonderful job. Was very professional and did a thorough cleaning of our unit. We have a cool home now. Would highly recommend! And also was very reasonable for the time he spent

  • Review 62 (2024-10-18 - Rating: 5)

    We were very pleased with the service we received today with Doug. He was professional, knowledgeable and courteous. He was prompt, arriving within his time frame. The company was excellent and sent someone to inspect our unit the same day.

  • Review 63 (2024-08-20 - Rating: 5)

    Daniel was exceptionally punctual for our appointment. Throughout the visit, he conducted himself with utmost professionalism and took the time to explain everything in laymans terms, ensuring that I fully understood the details. This marked my third occasion availing his services over the course of several years, and I specifically requested for him to conduct this AC inspection.

  • Review 64 (2024-11-01 - Rating: 5)

    My technician Joey, was fantastic. He took the time to explain everything to me so now I have a better understanding of how my HVAC works I was really pleased with his service. He was on time and Courteous.

  • Review 65 (2025-02-19 - Rating: 5)

    I was impressed with how quickly they were able to come out when I lost heat during a cold snap. My technician was great.

  • Review 66 (2024-12-13 - Rating: 5)

    Eric was the young man that service our problems and had to install a new heat pump. Most polite, professional, caring person. Even informed us of another issue he saw in our attic. Thanks to Eric we had to call a roofer to take care of an issue that could have cost us $$$$. Eric has called on us before. Global cooling is blessed to have such a dedicated employee. Diane John Hobberlin Kerrville

  • Review 67 (2025-01-16 - Rating: 5)

    Kyle is always very professional. He explains what he’s doing and answers any questions. We appreciate him and Hill Country Refrigeration.

  • Review 68 (2024-08-13 - Rating: 5)

    Tyler was extremely professional and competent. He diagnosed an unusual problem with our newly installed AC and had it up and running shortly thereafter. He was very respectful of our house and kept us informed as he went along.I highly recommend him!

  • Review 69 (2024-10-29 - Rating: 5)

    Daniel, came today to follow up on a few things that need adjustment based on Jason visit a few weeks ago. Daniel was the professional that I expected from Hill Country Refrig. He resolved all the fixes, communicated very well about what he was going to do and then in what he did. Nice work HCR and Daniel!

  • Review 70 (2024-12-02 - Rating: 5)

    Ive used Hill Country Refrigeration for all my HVAC needs for years. This latest experience with them was just as professional, thorough and friendly as always. Jason, Devin and Patrick were great!

  • Review 71 (2024-12-21 - Rating: 5)

    We have a short-term rental in Fredericksburg and called Hill Country Refrigeration on a Thursday night. Our guests were complaining that the HVAC was not blowing warm air, and it was pretty cold. Joey H was able to come out right away and diagnose the issue. We needed a new part which he got first thing in the morning. He was extremely prompt, professional and talked through all the different options to repair. Everything was informative and not a sales pitch.We will absolutely use Hill Country Refrigeration for this property as well as our other properties in Fredericksburg.

  • Review 72 (2025-02-11 - Rating: 5)

    Kyle did a great job getting our heat back on during the very cold weather we were having. He also made us aware that the reason it went out was because the system was initially hooked up incorrectly and that we had an aluminum wire running to the unit from our main box. That wire was hooked up to a copper wire incorrectly! Since then we have had everything rewired with copper wire. No more aluminum. Kyle prevented a a potential fire in our home!

  • Review 73 (2024-09-30 - Rating: 5)

    As always, Doug is a pleasure to work with. Our mini-split is perfect and has worked flawlessly the past 2 years. When called to diagnose a problem with our main AC, he was professional and courteous.

  • Review 74 (2025-03-04 - Rating: 5)

    Brian was very professional. He took the time to explain my options were and what the cost would be for each option and their pros and cons. I feel the course we picked will be our best option.

  • Review 75 (2025-01-18 - Rating: 5)

    Joey did a great job figuring out the problem with my heater. He came back after hours to do a temporary fix until the correct part was received to make sure it was working before the hard freeze hit.

  • Review 76 (2024-11-18 - Rating: 5)

    Jason was efficient and extremely professional. He is an excellent representative for Hill Country Refrigeration. I look forward to his next visit.Wayne Slaughter

  • Review 77 (2025-02-01 - Rating: 5)

    Brian Pruiett was a great technician, competent and trustworthy, calm and patient. Took time to answer my questions and explain everything. Absolutely five stars.

  • Review 78 (2024-11-07 - Rating: 5)

    Doug was great. Knowledgeable and professional. Found some issues that a different company didn’t find during a previous tune up.

  • Review 79 (2024-11-11 - Rating: 5)

    I am very pleased with the job that Daniel did for us! He was very professional and knowledgeable. Left the jobsite clean. Very friendly and courteous. Couldnt be happier with the service!Thanks, Steve Jung

  • Review 80 (2024-12-06 - Rating: 5)

    Our experience with Hill Country Refrigeration has always been 5 star. Kyle, our HCR representative, is thoughtful, thorough and always here when he is scheduled. We put our trust in Kyle and HCR for all our HVAC needs.

  • Review 81 (2024-12-23 - Rating: 5)

    I have great confidence in Jasons knowledge and ability to problem solve. He has definitely earned my trust. Because he has proven to be reliable, skilled, and professional, I would not hesitate to recommend him to family and friends.

  • Review 82 (2024-08-14 - Rating: 5)

    We are VERY thankful for such a kind and efficient AC repairman! Tyler was amazing, very knowledgeable, and very friendly. We got a text saying when our tech would be coming out, and a personal call as well. We would highly recommend him again to anyone that needs and wants a personable AC repair man(that’s the most important to us)! Thank you so much for your kindness Tyler, it goes a long ways!P.S. We are really enjoying the new company that took over for Hill Country Refridgeration!

  • Review 83 (2024-12-26 - Rating: 5)

    Jason arrived on time for the appointment for the annual heating system inspection. He was very knowledgeable, polite and did a thorough job. I highly recommend Hill Country Refrigeration.

  • Review 84 (2024-11-17 - Rating: 5)

    My experience was more than amazing. Brian was very informative and not out to up sell me. Will call them everytime!

  • Review 85 (2024-08-05 - Rating: 5)

    Had my annual A/C maintenance done. Kyle did an exceptional job. Explained everything that he did and what he found. I highly recommend him and HCR. Done business with HCR for 40 years, they never disappoint me, very professional, courteous, honest with great service. Another happy customer!

  • Review 86 (2025-02-19 - Rating: 5)

    Great service. Above and beyond especially when it is only 17° degrees outside. They still showed up and got it done.

  • Review 87 (2025-02-27 - Rating: 5)

    Very professional service. Answered all my questions and was very informative. Would highly recommend.

  • Review 88 (2024-11-21 - Rating: 5)

    Joey Hernandez was tech that came out and did a service checkup for me. Joey was on time, very professional and did a very thourgh checkup. Told us about some issues we may have down the lin but also he found a wire that was almost disconnected. Repaired it and made sure everything worked. Very satisfied with Joey, do a great job.

  • Review 89 (2024-12-18 - Rating: 5)

    Wow!!!! You talk about service! Jason is so thorough! He is by far the most detailed service guy that we’ve ever had. I request him now each time we have our annual service. Thank you Jason. You are just off the charts good!

  • Review 90 (2024-11-25 - Rating: 5)

    Just wanted to say that Brady and Christian did a great job on the installation and adjustments to our HVAC system. Seems to be working fine now. Thanks to Steve and Miguel as well!Ray Seay

  • Review 91 (2024-12-09 - Rating: 5)

    He was very thorough and really checked out my heat pumps. He answered all my concerns and questions. I was pleased with the service.

  • Review 92 (2024-10-11 - Rating: 5)

    Mr. Brian Priuett is the best A/C Service technician I have ever met in over 30 years of A/C consumer experience. He showed that the aluminum cooling coils and fan motor are in very good condition. Also how to remedy the condensate from the coils running past the air handler drip pan from collecting onto the larger pan.Brian also indicated that the condenser, associated fan and capacitor are performing. optimally. He explained that the current refrigerant 410 will become obsolete in 2025 and to be prepared for a possible A/C equipment upgrade requirement at some future time.Very much appreciate Brian Priuett and Hill Country Refrigeration!Thank you,Brian Hague.

  • Review 93 (2024-08-12 - Rating: 5)

    Doug was friendly and thorough. He explained everything very well. Hill Country always does a great job. Jason was also wonderful on my other property.

  • Review 94 (2024-12-14 - Rating: 5)

    Joey was the tech that helped us. Very helpful and professional. Highly recommend. Timely service and courteous.

  • Review 95 (2024-11-15 - Rating: 5)

    Smooth experience with good communication and very prompt.Jason was very professional and checked out our system with care and consideration. Thanks.

  • Review 96 (2024-08-06 - Rating: 5)

    Review for Dan! He was wonderful professional Tech, very knowledgeable and efficient!AAA+++ I will encourage everyone I know to use Hill Country Refrigeration, just alone because of Dan! Can’t say enough good things about him!Hope you read this Dan! You’re the man!~Nick

  • Review 97 (2024-10-29 - Rating: 5)

    Hill Country Refrigeration’s fine tech, Doug Pool completed a thorough Fall inspection of my home’s 16-year-old HVAC system today and took extra time to explain reasons and options for replacing it, after I asked what makes sense. I appreciate his patient kindness sharing his deep knowledge and answering all my questions. I thank him for that and for his service in the U.S. Army. ♥️ 🇺🇸 💙

  • Review 98 (2024-12-03 - Rating: 5)

    Daniel provides outstanding service and politeness ! He has serviced our multiple units several times…keeping them in great shape….extremely knowledgeable and explains issues fully, Great guy!-Linda Campbell

  • Review 99 (2024-11-18 - Rating: 5)

    Daniel returned 2 times after the Fall checkup. The thermostat was not able to get the main control panel inside the unit to turn on. He trouble shot the issue, ordered a new “mother board” and returned To install it the next day. So far, so good. Daniel was patient and knowledgable and followed up as he said he would.Daniel did our Fall heat check. This was the first time to turn on the furnace as it is part of our new HVAC system . No issues at all. Daniel is patient and explained everything. We were very pleased.After calling Hill Country Refrigeration, Joey came within a few hours. He assessed our unit and told us exactly what we suspected , that it was old and rusted and needed replaced. He answered all of our questions showed us our options, completed all the paperwork and then brought a temporary cooling unit to help us get through for a couple days until the new unit could be installed .We were very pleased with the service and his knowledgeA few days later Tyler Iverson and Patrick arrived with our new HVAC unit. They worked hard all day and completed the install to our satisfaction . We are the proud owners of a new Trane HVAC system. Our Texas home is once again cool and comfortable . Tyler and Patrick did an outstanding job. They were knowledgable and efficient.Our new Trane froze and stopped cooling. Brian Truiett came out Saturday night and again Sunday morning. After the coils thawed he checked for leaks and also checked the main valve that runs the condenser. He will take the findings to the shop Monday and we wait for their response as to what to do with this new unit. Brian was prompt, knowledgable and friendly. We appreciated his quick response on a weekend.Then Devon ROSENBUSCH came and assembled a new coil and valve at this time our AC is working. Devon knew what he was doing, was pleasant and hard working. He was patient and answered all our questions .Another issue with our Trane HVAC. Doug came out and made some adjustments. Then Brady came by and sealed a couple places on the unit. Doug came again to replace thermostat and insulate at the compressor At this time the HVAC is cooling.All of the technicians are patient, knowledgable and friendly. We have no issues with them. The main problem seems to be with the product. It has a full 10 year warranty.

  • Review 100 (2024-11-21 - Rating: 5)

    Kyle was great; he was thorough in his work and explained what he was testing and doing. Very pleased!

  • Review 101 (2025-02-25 - Rating: 5)

    Kyle is a great guy, very thorough and an excellent communicator.

  • Review 102 (2025-01-27 - Rating: 5)

    Excellent-professional service once again performed by Daniel Mach today.Very knowledgeable and a great, considerate person to have in your home for HVAC service.I exclusively use this company and highly recommend 100%.

  • Review 103 (2024-10-02 - Rating: 5)

    Daniel was competent and very upfront with me about the condition of the heat pump and the path forward. Made what seemed to be a fair charge for the visit. Now we wait to see what happens next.

  • Review 104 (2024-10-11 - Rating: 5)

    Very kind and thoughtful. Explained everything he did and why it needed to be done. Not in a hurry to get away. Took time to explain things I could do to maintain the system.

  • Review 105 (2024-09-12 - Rating: 5)

    Daniel was very personable and professional. He was also very communicative when he would arrive and I give him a 10 out of 10.

  • Review 106 (2025-01-28 - Rating: 5)

    Excellent experience! Knowledgeable, respectful, and answered all of my questions. Thank you Hill Country refrigeration for sending the best technician, Jason Rhoades on this service call.

  • Review 107 (2024-05-30 - Rating: 5)

    Brady was great! Very personable yet professional. He called to be sure we were expecting him. He kept us informed and explained every step of the way. He went out of his to check on things for us. He very thorough in explaining how to manage the new equipment and how to use the new thermostat. He was patient when we asked questions even when he needed to explain the same thing more than once. I would recommend him to anyone. Herman worked diligently on the outside work and coordinating with Brady all along the way. We would have both men back here anytime.

  • Review 108 (2024-11-07 - Rating: 5)

    I left 5 stars for Jason. He took so much time to explain things to me and offering what would be best for me, the customer. He has a way of giving such calm and considerate logic in everything he does for the job. Please always have Jason be my technician. Anyone else would suffer by comparison. I have been a loyal customer for 16 years and Terrys father before him was a loyal customer as well.

  • Review 109 (2025-02-05 - Rating: 5)

    HC Refrigeration is the best A/C company in Fbg. Theyre always polite and professional, with fair pricing. Joey was thorough in checking out our system, and took time to explain what he found and the whys of his recommendations, even showing us pictures and video.On another call, Brian Pruiett was also very polite and thorough, and took the time to explain things to me.

  • Review 110 (2024-07-19 - Rating: 5)

    Daniel was very polite and professional. He did a very thorough job, checking the entire system from the filters to the attic to outside and the Freon level. His professional attire also gave me confidence. “First impressions”.I would appreciate Daniel being my consistent HVAC technician.Give Daniel a raise!! Thank you.

  • Review 111 (2024-12-03 - Rating: 5)

    Joey was friendly and able to explain to me what the issue was and what I needed to do if I had a more issues with unit.

  • Review 112 (2025-02-27 - Rating: 5)

    Joey is the best. Thanks again. We are happy to have him taking care of our hvac systems

  • Review 113 (2024-06-10 - Rating: 5)

    Brian w/ Hill Country Referigation did an outstanding job today. Great communication, right on time and outstanding service. He went over and above to make sure we didn’t have any additional issues. 5 stars all the way.

  • Review 114 (2024-12-31 - Rating: 5)

    Joey was professional, personable and friendly. He arrived in a timely manner and solved our problem quickly. I am pleased with the service received today. Thank you Joey.

  • Review 115 (2024-06-01 - Rating: 5)

    Doug did a FANTASTIC job. He was extremely courteous and very polite and exceptional professional. I would recommend him to anyone that needs a A/C unit serviced. If I was his boss I would give him a raise that’s how good he was.Thank you Doug!

  • Review 116 (2024-09-16 - Rating: 5)

    Daniel was very friendly and personable. I really appreciate his technical experience and helpful advice. Great service!

  • Review 117 (2024-09-19 - Rating: 5)

    Kyle did a great job. He put up with me which was a big plus. Quick and efficient and very appreciated.

  • Review 118 (2024-06-26 - Rating: 5)

    Doug arrived on time, explained what he needed to do, and then quickly fixed the issue with our mini-split. As always, Doug was very professional and very knowledgeable about our units. Doug does an excellent job fixing any issues, answering all our questions, and clearly explaining things. We are very pleased with Doug’s work.

  • Review 119 (2024-09-05 - Rating: 5)

    Joey was easy to work with and explained everything well without pressure to fix. Appointment was easy to schedule. Whole process was smooth.

  • Review 120 (2024-12-12 - Rating: 5)

    Service person, Jason, spent the necessary time and appears to have done a careful job on an annual preventative service call. Found a couple of issues and made amendments on the spot. Another issue will require a part, so will schedule when it arrives.So far so good with an “old” company under a new owner.

  • Review 121 (2024-08-21 - Rating: 5)

    Our air conditioner quit cooling and it was after hours. Our emergency call was answered by Brian PRUIETT. He was very competent and had our air conditioner working and cooling. This was after hours but that did not make him resentful or unfriendly. He did an excellent job, had the A C up and cooling in no time and was cheerful and friendly in spite of it being late at night. Brian does excellent work.

  • Review 122 (2024-11-13 - Rating: 5)

    Joey is responsive and on top of it! Very knowledgeable and informative and able to fix our a/c issue quickly. I highly recommend!

  • Review 123 (2024-10-28 - Rating: 5)

    Two hardworking, strong, curteous young men came to install new HVAC system, Deven and Christian. Especially appreciated Christian Rivera....Great work ethic. Hill Country Refrigeration is lucky to have them as such responsible employees. Actually, all the staff, LISA and DOUG especially, could not have been nicer or more helpful. I was very nervous to buy a new system but so glad i chose Hill Country Refrigeration!Today, i had trouble programing the thermostat. MY FAULT! Hill Country Refrigeration quickly responed and sent out delightful Tyler Iverson who immediately knew how to fix it. Thank you, Tyler! This company employes the best guys around and Im really glad I chose Hill Country Refrigeration when I needed a new HVAC. Highly recommend them.

  • Review 124 (2025-02-20 - Rating: 5)

    Top notch! Tyler is the bomb. He has been super helpful

  • Review 125 (2024-11-14 - Rating: 5)

    Daniel was prompt, professional and very personable it was a pleasure meeting him and t have him service our furnace. A great credit to Hill County Refrigeration

  • Review 126 (2024-06-03 - Rating: 5)

    Brian Pruitt of Hill Country Refrigeration was the technician on my AC repair today. Brian arrived contacted me early and asked if it were convenient to stop by to check pn the AC problems. After a thorough analysis he made adjustments and repairs. He also found that the fan on the outside condenser was making great noise. He replaced the fan and serviced the condenser. We now have a very good operating unit again.Brian was very thorough, clear in his explanations, polite, and even supplied a few pointers to help us maintain a good operating AC unit. Thank you Brian for a job very well done. 5 stars to Brian Pruitt of Hill County Refrigeration.

  • Review 127 (2024-12-31 - Rating: 5)

    Daniel did great at explaining his processes and the equipment. Very nice guy!

  • Review 128 (2024-11-13 - Rating: 5)

    Service Tech was great, explaining everything to me on what was wrong and what he did to correct. One thing that was not the best was the time it took for the company to get parts needed to make repairs. Everything else was great.

  • Review 129 (2024-12-31 - Rating: 5)

    Efficient, polite, knowledgeable and honest! Glad we stayed with Hill Country Refrigeration... dont let Daniel leave you!

  • Review 130 (2024-08-24 - Rating: 5)

    Brian has been at my home earlier this year to service my a/c Trane unit . He did beyond the call of duty by helping me( I am in a walker) start my lawn mower. He returned two nights ago when my a/c stopped from the extreme heat. I was forced to go to a motel because of my 90 year old sister not being able to endure the heat. I would appreciate knowing what he had to do to fix it…a part…or resetting at my fuse box, etc.. it was working again in less than 15 minutes. A kind man with good character. I know this company is under new management and they need to give him a raise! Sincerely, Cheryl Ryan

  • Review 131 (2024-11-23 - Rating: 5)

    Great service provided at my location. The job was completed in a timely manner and will highly recommend.

  • Review 132 (2024-05-08 - Rating: 5)

    Kyle did a fantastic job. I had two issues. One solved perfectly. The other was not solved, but Kyle spent a lot of time trying to figure it out. In the end he couldn’t make it work because of the way the system was designed. Not his fault and he did everything he could to figure it out. Great customer service.

  • Review 133 (2024-10-24 - Rating: 5)

    Daniel texted letting me know he was on his way and showed up on time. I was out of town but his communication was great!

  • Review 134 (2024-06-25 - Rating: 5)

    Doug was very professional, so polite and knowledgeable. Everything you would hope for. Couldnt have been more pleased with him or his service! He also responded so quickly to our call. We appreciate you and your staff, Hill Country Refrigeration!

  • Review 135 (2024-11-11 - Rating: 5)

    Always great service!!! Always stand behind their service. Doug was great!! I have a difficult system and he always knows what to do!!! Thank you

  • Review 136 (2024-11-02 - Rating: 5)

    Kyle is good at what he does and inspires confidence in his work. He seems to me a good and caring human.

  • Review 137 (2024-08-12 - Rating: 5)

    Dan did an excellent job today. He was friendly and patient with my lack of understanding how my air conditioning system works. I am pleased with Hill Countrys service.

  • Review 138 (2024-06-25 - Rating: 5)

    We’ve used y’all for years. Always pleased with your services, but Daniel is absolutely the best there is. He’s very knowledgeable, always answers my questions so I can understand. He actually brought us a window unit one time until he could get our old unit fixed. Glad we bought a new unit at his suggestion. He said our electricity bill would come down and it has. Last thing he said today was to call if we had any issues but everything looked good.

  • Review 139 (2025-02-25 - Rating: 5)

    Daniel was friendly, courteous and professional. Took time to explain things as he was working and after he finished.

  • Review 140 (2024-10-24 - Rating: 5)

    Excellent service and experience. Professional tech who was highly experienced and able to explain the service work in detail and at a level I easily understood.

  • Review 141 (2024-12-16 - Rating: 5)

    Kyle was very nice and professional.He didn’t laugh when he pointed out the problem was that someone had turned on the fan run switch. 😀Thanks for the help.

  • Review 142 (2025-01-08 - Rating: 5)

    Doug is always friendly and efficient. He clearly answers any questions that I have.

  • Review 143 (2024-11-30 - Rating: 5)

    Tyler Iverson was prompt, very professional & friendly. He took care of the simple problem and we’re good to go. I really appreciate the service provided by Hill Country Refrigeration. 👍🏼

  • Review 144 (2025-01-08 - Rating: 5)

    Had new system recently installed. Had some concerns it wasnt working as it should. Doug put my mind at ease its working as it should.

  • Review 145 (2024-08-02 - Rating: 5)

    I deal with several vendors representatives and Kyle was exceptional. He was knowledgeable, customer service oriented and very helpful in the service decision making process. Kyle is my go to guy going forward. Thanks very much Hill Country Refrigeration. So refreshing to have a knowledgeable technician!!!Tom M

  • Review 146 (2024-11-15 - Rating: 5)

    Checked everything out and all was good. He was friendly and informative. Would welcome on future visits.

  • Review 147 (2024-06-30 - Rating: 5)

    Outstanding professionalism by their sales person, Steve. Seldom do you find such qualities of extensive knowledge with genuine friendliness, today. What an amazing company asset. We are exceptionally confident we will be fully taken care of. Thank you!Second post. Today 6/30/24, met another quality repairman, Jason Rhoades. Had a beeping sound that he discovered was a power failure from our microwave! He called twice to update me of his route and came late Sunday afternoon to help me. A very honest and friendly person. Thank you.

  • Review 148 (2025-01-17 - Rating: 5)

    Dan was very friendly and efficient. He is still working on our Trane unit so it’s not fixed yet.He seems very thorough.

  • Review 149 (2024-04-19 - Rating: 5)

    Absolutely fantastic service from Brian at Hill Country Refrigeration! I called about our AC issue, and despite his busy schedule, Brian made it to our place on the same day. He was not only thorough but also took the time to explain everything clearly, helping us understand what went wrong and how to avoid future issues. He even labeled parts for easy identification for any later repairs. Brian was kind, tidy, and efficient. Were so grateful for his quick and expert service. Highly recommend!

  • Review 150 (2025-01-22 - Rating: 5)

    Kyle corrected the problem & is following up to make sure the fix is permanent. Very professional & helpful explaining the problem and what he is doing to correct it.

  • Review 151 (2024-07-31 - Rating: 5)

    Jason came to our assistance on a Sunday morning. He determined the problem quickly and did a thorough job. He was polite and courteous and our AC is working. We will recommend Hill Country Refrigeration

  • Review 152 (2024-06-01 - Rating: 5)

    Jason was able to answer my questions regarding our system. I found out the heating unit is older than the a/c, so maybe Ill consider upgrading to a higher efficiency. He was always polite and checked everything our. Ive lived in 3 different houses since moving to Fredericksburg, so I havent had to have much interaction with service companies. Id definitely call them again.

  • Review 153 (2025-03-03 - Rating: 5)

    Timely, efficient and did a great job of explaining the problem and proposed solution.

  • Review 154 (2025-01-21 - Rating: 5)

    Daniel did a wonderful job of solving the issue, I would highly recommend him as he was thorough, kind, and was very patient in explaining controls.

  • Review 155 (2024-06-30 - Rating: 5)

    I had an A/C unit go down over weekend. Jason did a great job of keeping me informed of timing and had me back up and running Sunday. Jason also explained what the issue was and estimated cost up front. Very nice to work with. My place is not easy to get to by the way.

  • Review 156 (2024-04-09 - Rating: 5)

    If you had a place for 10 stars, Kyle would receive all 10! He communicated that he could be a little early from the appointment time schedule. Kyle listened carefully as I described the air conditioner problem. With his IPad he was able to show me the hole in the coil in the attic which proved to be the problem. We discussed options for repair or replacement. The notes he provided in an email were complete for making a decision to the replace the unit or repair. Hands down, I would not hesitate to ask for Kyle again! The installation went as smoothly as possible. The installers, Patrick and Tyler, arrived on time, addressed me in a professional manner, went right to work and stayed with the job until complete. Tyler gave me a tutorial on how to work the new digital thermostat. They had excellent communication with me and each other. Thank you for sending out the cream of the crop.

  • Review 157 (2024-11-20 - Rating: 5)

    Very friendly and knowledgeable.. We appreciated that he was here early and went right to work.

  • Review 158 (2024-07-10 - Rating: 5)

    Kyle was very knowledgeable and systematically tested each function and replaced many of the old components until he could ascertain why my AC unit was not cooling. Unfortunately, it was determined in the end that the old system was kaput and that it was time to get a new system. Kyle then proposed two separate systems with their separate pricing structures. After reviewing the options, I chose one. Hill Country Refrigeration said they could schedule installation the following week, and in the interim could provide a portable AC unit until the new unit was installed and operational. Who could ask for more?

  • Review 159 (2024-08-11 - Rating: 5)

    Daniel was great! He came a day ahead of schedule and had my AC up and running in no time. I could not have asked for better service.

  • Review 160 (2024-07-10 - Rating: 4)

    Kyle serviced our a/c unit this morning. He explained what he was going to do. Then he went to work. There was a small leak and took care of it. Told us it should be fine now. Kyle was very pleasant and kind. Would call them again.

  • Review 161 (2024-12-06 - Rating: 5)

    Tyler was very friendly, helpful and knowledgeable! He did a great job!

  • Review 162 (2024-05-15 - Rating: 5)

    Adrian was very polite and knowledgeable about our air conditioner and what Hill Country Refrigeration had to offer for yearly maintenance. He also suggested getting the switch for the overflow. We were very pleased. We have asked him to come back in the fall to check our heating system.

  • Review 163 (2024-05-24 - Rating: 5)

    Jason came out yesterday to perform tune ups on two AC systems. His work was very thorough and conscientious. He very clearly explained any issues he found. I was very pleased with the service.

  • Review 164 (2024-10-07 - Rating: 5)

    Thank you Daniel for the call the explanation of the service provided and going the extra steps of sharing all the things you noticed about the soft start installed and kind words.

  • Review 165 (2024-08-24 - Rating: 5)

    Dan is the most amazing central heat and air repairman I have ever had- knowledgeable, kind, courteous, punctual, very efficient, and just plain on top of it. Really appreciate his expertise and help!

  • Review 166 (2024-08-05 - Rating: 5)

    Dan was very knowledgeable on what he was doing. Identified a problem on our first floor unit and corrected it (wrong size fan motor that was installed in May 2024). Did a good job explaining the new regs taking effect in 2025 and the complications that they could cause in installing a new upstair AC unit.

  • Review 167 (2024-07-30 - Rating: 5)

    Joey was very professional and knowledgeable. He clearly explained the problems and proposed solutions. I felt confident in trusting his evaluation. Excellent service

  • Review 168 (2024-05-29 - Rating: 5)

    Very professional. Daniel has often serviced my units over the years. Hes like an old friend when he shows up. And so much appreciated by our dog who always gets a very special treatment from Daniel. Better than exceptional, Extraordinary!

  • Review 169 (2025-01-09 - Rating: 5)

    Daniel seemed to pinpoint the problem immediately. Not sure how it wasn’t caught before, but he addressed and remedied the problem. Also was extremely helpful in explaining repair solutions; continued maintenance and additional repair solutions.

  • Review 170 (2025-01-22 - Rating: 5)

    Very nice and took the time to wipe the dust off my returns when replacing my filters.

  • Review 171 (2024-10-02 - Rating: 5)

    Kyle did a great job! And he didnt laugh too hard when part of the problem was caused by me.

  • Review 172 (2024-11-20 - Rating: 5)

    Tyler Iverson was prompt, courteous and very efficient. He thoroughly checked the unit in preparation for cooler weather. Another excellent Hill Country Refrigeration technician!

  • Review 173 (2024-06-27 - Rating: 5)

    Bryan came out today 6/27/24. He was very professional and courteous. He had me going within the hour. I would definitely use him again.

  • Review 174 (2024-12-06 - Rating: 5)

    Had to call Jason after hours for a cooling problem. I was not home, but he kept me updated as to when he could be there and also during the time he was trouble shooting the problem. Very knowledgeable, professional and was very informative as to how to prevent future occurrences.This is our second property where Hill Country has done the installation and follow up. Highly recommend Jason and Hill Country Refrigeration.

  • Review 175 (2024-06-19 - Rating: 5)

    Dan was professional, efficient and knowledgeable. He assessed the problem quickly and corrected the thermostat problem. We only use Hill Country Refrigeration because they are always right on point with their service. This company installed 3 Trane a/c units for us in 2017 and their customer service always exceeds our expectations.

  • Review 176 (2025-02-21 - Rating: 5)

    Super nice and the boys did a great job installing my new AC unit!

  • Review 177 (2024-07-16 - Rating: 5)

    Hill Country Refrigeration and AC always does a great job on my AC units. They installed them many years ago, maintain them and are very prompt.Daniel does a great job. I give them 5 stars!

  • Review 178 (2024-06-20 - Rating: 5)

    Daniel was very thorough and detailed in his work. He answered all of my questions. His demeanor was very professional. I would definitely use Hill Country Refrigeration again! I highly recommend them!Thank you!

  • Review 179 (2024-07-16 - Rating: 5)

    Amazing customer service by our technician Kyle Rodgers! He performed our Summer preventative maintenance service on our Trane HVAC system - he explained all the steps of the inspection and cleaned all the components to keep us in tip top cooling condition. I have already scheduled our Fall preventative maintenance service. Love the fact Hillcountry refrigeration has technicians available to respond to emergency calls if we ever have the need.

  • Review 180 (2024-06-18 - Rating: 4)

    Both technicians were polite and professional. They showed up on time and completed the installation within the estimated time. They left the work area clean. The only issue was that they did not check to make sure the systems outside temperature sensor was hooked up. Otherwise this would have been a 5-star review.

  • Review 181 (2024-07-22 - Rating: 5)

    Im so glad that I called Hill Country Refrigeration and Kyle was the one that came out. The response was fast and thorough. Kyle explained all of my issues and all of my options. I feel that I can always entrust my air conditioning needs to Kyle and Hill Country Refrigeration.

  • Review 182 (2025-02-21 - Rating: 5)

    Joey did well explaining that the HVAC system has issues during very cild temperatures. Provided suggestions to improve overall heating improvements. Paul

  • Review 183 (2024-08-28 - Rating: 5)

    Friendly, efficient, knowledgeable and on time.We are not finished yet as his visit requires another visit when I have my propane tank filled so he can check mu furnace.

  • Review 184 (2024-10-30 - Rating: 5)

    It was a pleasure having Kyle do the work he is very efficient and neat and tidy

  • Review 185 (2024-07-12 - Rating: 5)

    Today our air conditioner was serviced by an exceptionally efficient and friendly agent, Doug Pool. He quickly diagnosed and treated our problem. And he readily explained the hows and whys of refrigerated units when asked for more information and advice. Hill Country Refrigeration is fortunate to have employed someone of Dougs calibre.

  • Review 186 (2024-06-18 - Rating: 4)

    Hill Country refrigeration was able to get Daniel out to our place the same day we called to get our AC up and running. He was able to diagnose and fix the issue right away. Unfortunately, a few days later, our AC went down again due to an unrelated failure, which Daniel diagnosed quickly and got the AC up and running (no heat, but no issue with that). Will need to get a replacement board to fix the problem completely. Daniel was great, explaining the issues well and showed himself to be a resourceful person.

  • Review 187 (2024-07-17 - Rating: 5)

    The technician Kyle from HC Refrigeration was a consummate professional in every way. He did a through job of diagnosing the problem and sharing pics each step of the process. He got the AC cooling again in good order. What a huge relief.

  • Review 188 (2024-11-12 - Rating: 5)

    Very prompt service. Friendly, knowledgeable and helpful technician. Thank you for the great service!

  • Review 189 (2024-11-19 - Rating: 5)

    Everyone at hill country refrigeration is professional and friendly, and they do an excellent speedy job every time!

  • Review 190 (2024-06-21 - Rating: 5)

    HCR was courteous enough to call to ask if my time slot could be moved later. When they came, after calling ahead, they worked quickly and efficiently. They swept debris from the work. They made sure the new AC was working properly and again were cheerful and courteous after much hot labor. Great job!

  • Review 191 (2025-01-17 - Rating: 5)

    Thank you Daniel for your help and understanding to get the bunkhouse unit up and running. You are professional, efficient, and kind. Thank you again.

  • Review 192 (2024-04-26 - Rating: 5)

    Jason was very respectful, pleasant & very efficient explaining every question & also shared information about unit & keeping it running efficiently. I was very pleased with his service & look forward to seeing him again in the future when need arises. Thank you for your service.

  • Review 193 (2024-05-28 - Rating: 5)

    The staff on the phone were very polite and they called to let me know of a delay, because the technician had an emergency come up. We rescheduled for a couple of hours later.Jason , the technician, was very polite, thorough and efficient.I recommend their company to anyone who needs HVAC evaluation or service.Charles Franck

  • Review 194 (2024-05-29 - Rating: 5)

    Doug was the person that checked out my a/c. I was very pleased with his professionalism and knowledge. He made sure that he did not track anything into the house. He checked the unit outside, the unit in the attic and the thermostat. I was very pleased with everything he did and he even gave me some tips on what to do and what not to do.

  • Review 195 (2025-01-07 - Rating: 5)

    Excellent service. Very knowledgeable. Got the job done well. I highly recommend.

  • Review 196 (2024-08-22 - Rating: 5)

    Dan Bendel was the technician that came to our house from Hill Country Refrigeration. He was knowledgeable, efficient and professional. We appreciated the fact that he was prompt and was able to diagnose the problem and order the necessary part.

  • Review 197 (2024-08-06 - Rating: 5)

    Brian was not only extremely knowledgeable & honest, he was friendly and took the time to explain everything to me. He worked from the time he arrived until he was finished. I will request him any time we need further assistance!