Gentry Air Conditioning

Photo of Gentry Air Conditioning

Located in Houston, Texas

Address: 726 Commerce St #107, Southlake, TX 76092, United States

Phone: +1 817-488-6733

Rating: 5

Services

  • Wheelchair-accessible entrance
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-19 - Rating: 5)

    Gentry air is one of the best companies Iā€™ve ever worked with, hands down. High competency, incredibly professional at every step, they cut no corners in my installation, communicated well throughout the process and followed up well afterwards to make sure I was happy. What more could you ask for? Well, let me tell you. This system was installed on 12/23/2024. On 12/24/2024(Christmas Eve) I had a very small issue come up. I left a message expecting it to be returned after the holidays. An hour later Brandon(one of the owners) was at my house with his tool belt. He didnā€™t make one of his guys come over on Christmas Eve, he did it himself. You donā€™t see that very often. This company is well led, extremely ethical and does phenomenal work!

  • Review 2 (2024-10-14 - Rating: 5)

    Gentry AC is the best! We didnā€™t realize our downstairs unit was out until Friday at 5pm and Brandon was there first thing Sat morning to fix it. Great service and always reliable!

  • Review 3 (2024-08-28 - Rating: 5)

    Excellence, professionalism, well organized, efficient, attention to detail; all words to describe Gentry! Impressed by Gentry from first contact. Military discount plus cash discount were most appreciated. Came in under all other bids too!Brandon showed up promptly when he learned the A/C was out in this Texas heat. He reviewed the situation, gave us a bid, answered all our questions. We accepted the bid on Monday afternoon, the full crew showed up at 0800 on Wednesday and the job was completed before 1 p.m. It was a joy to watch the crew work, each person had a specific task and they worked together seamlessly. They also took great care of our property, covering the stairs and work areas neatly.It says something that Gentry was referred to us by another A/C company who said they are the go-to guys for Trane and you can totally trust them. Highly recommend Gentry for your A/C needs.

  • Review 4 (2024-07-12 - Rating: 5)

    Great responses, great communication. They answer the phone quickly and everyone I have talked to or met are extremely friendly and focused on customer and needs. Highly recommend. Owner even has called to communicate and help when I placed call for after hours needs over the holiday of July 4th. Impressed with this group so very much! Guys who have been at my home every time have been awesome!Had a new unit replaced with Gentry Air in Southlake and work recently performed with replacement part on second unit. Very happy with them. So very glad to have found a local company still focused on customers. A blessing.

  • Review 5 (2024-07-11 - Rating: 5)

    I have used Gentry a few times now, and always have a great experience. They are professional, prompt, and polite. I trust their opinion, and never feel like I am being ā€œupsoldā€ on anything. Highly recommend!

  • Review 6 (2023-07-03 - Rating: 5)

    Jordan arrive right on time and resolved my issue completely. He took the time to explain the work he completed and gave me some tips to improve the longevity of all of my units. Professional, thorough and courteous - all around great experience. Iā€™ve used Gentry for a couple of service calls and an installation and in each case they exceeded expectations. Theyā€™ve earned my business and will be my go-to as long as I live in this area.

  • Review 7 (2023-08-03 - Rating: 5)

    Gentry is absolutely the best! Jordan did such a thorough job diagnosing the problem with our AC system. He also checked out our other systems to make sure they were running properly. Jordan was extremely polite, knowledgeable and did a fantastic job of explaining everything he found and how he was planning to address it. Iā€™ve used Gentry for years and they are honest and consistently do a great job of taking care of our AC systems!

  • Review 8 (2021-01-18 - Rating: 5)

    I selected Gentry to replace two older HVAC central air systems last year. They did an excellent job and were very cost effective. In the meantime we had two separate renovations completed in our house. I didnt realize that the new from install ducting needed to be cleaned if the contractor ran the AC during the jobs.

  • Review 9 (2023-08-21 - Rating: 5)

    One of our AC units stopped working on a very hot summer Sunday. We called expecting to leave a voice message, but spoke with a very pleasant young lady who took our info and said someone would get back with us. Within 10 minutes John called back and said he would have a tech out Monday morning. Jordan was awesome! Polite, professional and very knowledgeable. He had our system up and running quickly. He took the time to explain what happened and what we can try if this happens again. He even checked out a small issue with our second system. Both systems are running smoothly again. Great company, great service. We highly recommend them!

  • Review 10 (2023-07-08 - Rating: 5)

    Jordan came out on a Saturday. His customer service skills get a BIG 10 score. Also, he explained everything he was doing on our A/C unit. He got our unit up and running very quickly. Showed us the temperature coming out of our vents which was excellent.Trustworthy and very dependable! Strongly recommend Gentry!

  • Review 11 (2023-07-14 - Rating: 5)

    They were amazing!! I called and they came out within two hours had the AC up and running within 30 mins of being here. Diagnosed the problem and had everything fixed same day. Very reasonable price I was anticipating to pay about 50% more than I was charged. Not only did Jordan fix the AC he also changed all of our air filters and unclogged two drains as part of the service! Jordan is the man and Gentry Air is the BEST! Highly highly recommend will use them for all of our needs!

  • Review 12 (2024-06-12 - Rating: 5)

    Brandon was professional, helpful, responsive, and made an entire HVAC replacement as wonderful as it could possibly be. Quality install, quality customer service, 10 out of 10. Dont look anywhere else.

  • Review 13 (2024-08-16 - Rating: 5)

    Jacob with Gentry Air Conditioning showed up on time, diagnosed the problem and. Had me fixed quickly and for a reasonable price.

  • Review 14 (2023-07-01 - Rating: 5)

    Jordan was amazing, he arrived on time and was very professional. He provided excellent service and was very knowledgeable. My dog absolutely loved him. We were very pleased with the service and already referred Gentry to friends and neighbors. We will definitely call them out for our winter service.

  • Review 15 (2023-08-24 - Rating: 5)

    If I could give these guys 10 stars I would! Phenomenal next day service (I called close to 5 pm yesterday to set up todays appt) and they booked me a technician. Our tech named Jordan was super nice a knowledgeable. He fixed the issue for our one A/C unit that ceased working and showed us how to do a temp fix for next time until they arrive. Ive gone through a handful of A/C companies for our house over the years but I will be using Gentry from now on and requesting Jordan as our technician.

  • Review 16 (2023-09-13 - Rating: 5)

    The perfect experience. Called and made a request for repair. Got an appointment for next day. Showed up on time. Workman was very communicative and polite, gave me a sense of what he was seeing, he explained what failed and what it was going to take to repair. Quote was reasonable. He came back the following day and installed replacement part.Cleaned up work area.It was about as good an experience as possible.Highly recommended

  • Review 17 (2024-06-05 - Rating: 5)

    Replacement of an attic unit evaporator coil - leak detected on Saturday, repaired on Monday morning in less than an hour and half.I believe we paid a premium for the service though compared post-installation to other bids.No senior discount or frequent customer discount offered.

  • Review 18 (2024-04-07 - Rating: 5)

    We called gentry for a quote for a Trane AC and their pricing was great. They installed a new system and itā€™s working well. I would recommend them for doing business.

  • Review 19 (2024-11-08 - Rating: 5)

    Absolutely the best AC company in DFW. They never try to sell you something and always there when you need them.

  • Review 20 (2023-09-07 - Rating: 5)

    Such an amazing experience working with Jordan from Gentry air . We had had issues with our unit all summer and Jordan took the time needed and had the right expertise to get us back in a comfortable position . We went through 3 different companies all in vain and definitely gentry was the best choice and we will be always calling on them for future needs .

  • Review 21 (2023-06-28 - Rating: 5)

    The most painless experience Iā€™ve ever had with any home repair. Brandon came out and arrived on time and had an amazing, honest attitude. He quoted me exactly what I was asking for and broke down the scope of work very simply. The crew arrived exactly at 8 and finished at 2, all were incredibly friendly and did a phenomenal job.Stop looking, hit these guys up!

  • Review 22 (2022-11-22 - Rating: 5)

    We had an appointment with Gentry this morning that was scheduled for 8am, and I am very happy with the service provided by Jordan Elekwachi. He arrived 10 minutes early and waited in his service vehicle until the appointment time to knock on our door. Jordan was very professional, courteous, and efficient. He was also very detailed in explaining what he was doing to get us taken care of. Excellent work. Thanks again.

  • Review 23 (2023-09-14 - Rating: 5)

    Gentry AC is the best! Our amazing technician Jordan quickly diagnosed the issue and had our air conditioner running cool again in no time. They are always very professional and knowledgeable.

  • Review 24 (2023-05-14 - Rating: 5)

    Second time using Gentry, second positive experience. Jordan was extremely polite and professional, and allowed me to tag along with him to see what was going with our system as he fixed it. He also spoke very highly about Gentry and how well they take care of their people. Mahalo Jordan!

  • Review 25 (2023-07-12 - Rating: 5)

    We had a terrific experience with Jacob from Gentry AC. In a time that we really needed help, Jacob came to our house at 8am on July 4th, when Iā€™m sure he had much better things to do. Not only did he save the day, he was personable, professional and wore a smile on his face even through working in the grueling heat in our attic on a holiday. Everyone I know will know about the incredible experience we had with Jacob and Gentry AC. CALL THEM if you want efficient help, good people and well priced service. 10 out of 10.

  • Review 26 (2022-05-03 - Rating: 5)

    I would highly recommend Gentry. Was able to get an appointment for a/c maintenance right away. Jordan was professional and very personable. Showed and explained everything to me that he was doing. Hard to find caring employees lately. He seemed to really enjoy his job. Their rates were very good too.

  • Review 27 (2022-06-14 - Rating: 5)

    My husband and I had the pleasure to meet Jordan Elekwachi from Gentry Air. What a refreshing, dedicated and knowledgeable representative of your company. Jordan serviced two or our units, explained the situation and fixed what was needed. Previous companies we used were always pushing the sale of new equipment; never knowing if your system can be fixed. We will call Gentry going forward and will recommend this company to all our friends.

  • Review 28 (2021-06-24 - Rating: 5)

    This is an update to my earlier review. Ive used Gentry twice since then, with good results both times. One nice feature is that they give you an actual appointment, rather than a 4 hour window, which makes scheduling so much easier. Todays technician was Jordan... Very friendly and professional.Earlier review: Quick service (less than 24 hours), reasonable price (no extra charge for a weekend service call), very kind and professional technician (Jacob). Very happy.

  • Review 29 (2021-06-29 - Rating: 5)

    We have used Gentry Air Conditioning for several years and hands down would recommend them every time. They are very quick to reply and schedule us. They work is always thorough and they do not price gouge. Most importantly is they are honest. Jordan came out today and told us what we needed now vs what could wait. That was so very appreciated

  • Review 30 (2020-07-22 - Rating: 5)

    Just had a great experience with Gentry Air Conditioning! From the initial call I made to the actual appointment they were excellent to deal with. They are courteous, thorough, and very reasonable. My technician, Jordan, explained everything he was doing to me and was a very polite young man. Highly recommend this company!!

  • Review 31 (2023-05-11 - Rating: 5)

    Our technician, Jordan went above and beyond to help us with our AC unit. He was so friendly, knowledgeable, accommodating and professional. We will absolutely use Gentry again, and again simply because Jordan was so fantastic.

  • Review 32 (2024-06-10 - Rating: 5)

    After decades of frustration with various HVAC companies, we found Gentry in 2020. The yearly service checkup today with Rene reminded me how fortunate we are to have a local family-owned provider who does business right.

  • Review 33 (2024-02-22 - Rating: 5)

    Juan was punctual, polite, and professional! Found our AC problem quickly and promptly resolved the issue. Would definitely use Gentry for any future repairs.

  • Review 34 (2021-06-29 - Rating: 5)

    It is an excellent company!! Jordan was our service tech and was wonderful to work with, he was professional, knowledgeable, and so polite!! He clearly explained the current status (happily for me they are in very good order) of our older A/C units. We would highly recommend Gentry A/C to any and all :))

  • Review 35 (2023-08-03 - Rating: 5)

    After being told by another company we would have to replace our A/C unit because it was unfixable, we decided to call Gentry for a second opinion. They had us up and running in ten minutes! I was so impressed and would highly recommend them!

  • Review 36 (2022-06-24 - Rating: 5)

    Gentry A/C is consistently outstanding! I have used them several times over the years and they always provide outstanding service and go above and beyond to get the the job done right for a very fair price. I highly recommend this company. You will be glad you called them!

  • Review 37 (2021-02-10 - Rating: 5)

    I canā€™t say enough about how happy I am with the service! They were able to come out extremely quick and repair my heater when it was below freezing outside. Jordan was amazing! He took the time to explain what was wrong, show me the issue, and in a very short time get the unit back up and running.After using several other companies for years, I now have one I can trust. Will absolutely use them going forward! Much more affordable than expected and level of service and professionalism was beyond expectations. I recommend them on the highest level!

  • Review 38 (2023-01-11 - Rating: 5)

    Very responsive. Was able to service on the same day. The company that installed the unit couldnā€™t come out for a week and was kind of rude about it. The tech was incredibly polite and talked me through the entire process while he was troubleshooting the issue. He explained things about the system and simple ways to maintain and what to look out for to avoid future problems. Great people. Highly recommend.

  • Review 39 (2023-04-12 - Rating: 5)

    Gentry Air provided great service for our yearly HVAC checkup. Great advice and cleaning of our air conditioning system. Also got rid of our musty smell in between season air conditioning. Well worth my money for the checkup and maintenance. Extremely professional and courteious technician.

  • Review 40 (2023-08-17 - Rating: 5)

    Jordan was very professional and explained everything he was doing to repair my AC system. He also took the time to answer all my questions. Would definitely recommend Gentry Air Conditioning.

  • Review 41 (2022-03-21 - Rating: 5)

    We needed an older furnace repaired. The unit probably is getting to the replacement point to be honest. However, Gentry came out and said they can repair it and it doesnā€™t need to be replaced yet. The final cost was a fraction of what we will pay when we do have to buy a new unit. The employees who came out were friendly, professional and did great work. We will absolutely call Gentry whenever we need maintenance on our hearing and cooling units!

  • Review 42 (2022-12-19 - Rating: 5)

    Heater went out and Jordan from Gentry AC came out and took care of it. This was a referral from another client who had been with them for 20 years! Amazing technician. Prompt, courteous and honest. Service price was more than reasonable!

  • Review 43 (2016-06-02 - Rating: 5)

    Big thanks to Jacob and Jordan for doing such a great job on my AC repair. They were very informative, honest, friendly, and flexible. It was supposed to rain on the day of my appointment and I needed to get the AC fixed fast since the kids are getting cranky due to the heat..the team at Gentry AC went out of their way and got things done a day before. They have met and exceeded my expectations, theyre a great company to work with and I highly recommend them!

  • Review 44 (2023-05-15 - Rating: 5)

    As good as it gets. He arrived early and waited until appt time so as not to wake anybody too early. Went over what is occurring, costs and gave me well explained options (pay more today for longer lasting repair or pay way less for ā€œbandaidā€ fix that will likely need to be repeated every couple of years). There was no attempt to up sell me, just straight forward options.Side noteā€¦he took great care to not get my house and flooring dirty. Much appreciated.

  • Review 45 (2021-05-06 - Rating: 5)

    Brandon and his team did a complete HVAC system replacement for us, and we couldnā€™t be happier. The crew arrived promptly on time and worked diligently and carefully as a well coordinated team. Since they had to remove all our old outdated equipment and install entire new air conditioning and heating systems, I had no idea it could even be done in a day, and they were packed up and back on the road before 4pm. The guys were so respectful of our home and neighborhood. They kept in communication with us about the progress of the project throughout the day, and made absolutely sure we were satisfied and had no more questions before they were done. They were helpful and transparent with us in the product selection process, and we ended up with a much more efficient system that has already saved us money in cooling bills. Our home is so much more comfortable with cleaner air, that I wish we had done this long ago. Theyā€™re the real deal. Highly recommended, good people.

  • Review 46 (2024-07-20 - Rating: 5)

    Superb customer service and fair pricing; I wouldnā€™t trust anyone else w my system. I trust their recommendations. My whole family uses them.

  • Review 47 (2021-10-27 - Rating: 5)

    The people there are fantastic. Each and every person I had contact with was professional, caring and competent. I found them so very pleasant. A few days after a repair and new coil installation, something was off and I called them. They came out within 4 hours of hearing from me and realized that when the Coil was installed the coolant was not totally filled back up. They took care of it right then and there and no additional cost. I recommend them without reservation.

  • Review 48 (2023-06-13 - Rating: 5)

    Had a great first experience with Jordan at Gentry. He explained everything in a way that I could understand and seemed very knowledgeable. Will be scheduling my next AC checks with you!

  • Review 49 (2023-05-06 - Rating: 5)

    Jordan was awesome. He was so supportive and walked us through the process as he did his work. Tried to send him a tip via venmo or zelle but he would not accept it. Gentry AC is the best!!

  • Review 50 (2023-08-08 - Rating: 5)

    Jordan came out and in my opinion went above and beyond what I was expecting. He was extremely professional and did not try and sell me things I did not need. I will continue to rely on Gentry Air Conditioning in the future.

  • Review 51 (2021-04-02 - Rating: 5)

    Jordan with Gentry A/C did an annual inspection of my two home units. He was on time and explained everything he did in terms I could understand. He replaced one defective capacitor. He came back a second time a few hours later just to make sure things were operating properly. He is courteous and friendly. The cost of $233 was very reasonable. I would recommend Gentry A/C to anyone.

  • Review 52 (2023-05-08 - Rating: 5)

    Iā€™ve been a customer of gentry air for several years now and Iā€™m always happy with the service they provide. Jacob and Jordan are the most professional techs and they are very sweet! Extremely happy with this company and Iā€™m always happy to support local!

  • Review 53 (2023-03-24 - Rating: 5)

    Absolutely top notch service. The time from when I called to when the repair man came was extremely prompt. The service man was friendly and honest. He made the repair that was under warranty and I paid the service charge. I can not recommend Gentry AC enough.

  • Review 54 (2023-08-28 - Rating: 5)

    Jordan showed up right on time and diagnosed the issue like a pro. It was not low coolant like I thought, it was cold air leaking from the case into the attic from a poor install job by someone else. He got it all sealed up, and Iā€™m happy.

  • Review 55 (2021-01-26 - Rating: 5)

    Excellent service. Brandon and his crew of installers were well skilled and professional. They quickly removed old equipment and installed new. Whatever extras we asked for were efficiently delivered. I will definitely call them again when our primary system fails.

  • Review 56 (2022-05-13 - Rating: 5)

    The service provider was professional and super personable. He was quick to diagnose and repair and went above and beyond to install a better drain as well just because he noticed. Pricing was very reasonable as well. Definitely going to use again!

  • Review 57 (2021-07-13 - Rating: 5)

    Love Gentry! Have used them for over twenty years and they just replaced our units for the second time. They are always on time, polite, friendly and professional. They take the time to answer questions and tell you if you do or dont need something. We like and trust all of them and highly recommend them.

  • Review 58 (2022-06-08 - Rating: 5)

    Same day service. Tech arrived at beginning of window provided, quickly identified issue and had system working in no time. Very pleased. We have used Gentry multiple times.I highly recommend Gentry.

  • Review 59 (2020-05-18 - Rating: 5)

    Brandon and the rest of the Gentry Air Conditioning team were professional upon arrival and provided quality work at a reasonable price. They took a straightforward approach and didnt try to oversell unnecessary features. I would highly recommend Gentry for anyone need air conditioning work!

  • Review 60 (2021-07-26 - Rating: 5)

    I called this morning and got an appointment today. Jordan did an excellent job. He is very knowledgeable, friendly, and kept me informed of what was needed which turned out to be just adding some refrigerant. The repair was actually cheaper than what I expected.

  • Review 61 (2023-07-26 - Rating: 5)

    Called them Tuesday afternoon, weā€™re at my house Wednesday morning, gave me a very fair quote and got the work done for not a penny more!I will use them again if needed and highly recommend to my friends!

  • Review 62 (2018-07-31 - Rating: 5)

    Ive been a customer of one of the local Big A/C companies for years. When I needed service based on a home sale inspection report they absolutely couldnt get to me for 6 weeks. So I called Gentry A/C and all I can say is I wish I had found them years ago. Rapid response, no upselling and got a Tech that you immediately knew was a true professional. I was amazed at how fast he worked and how reasonable the charge was. I hardly ever write reviews but this company more than deserved me taking the time to sing their praises.

  • Review 63 (2021-08-11 - Rating: 5)

    Gentry has replaced my old unit and performed maintenance and repairs for me as well as my family. They are always responsive, on time, reasonable and professional. Jacob always takes the time to explain the problem and how he suggests to resolve it and then ensures you are satisfied before he leaves.

  • Review 64 (2023-11-28 - Rating: 5)

    They were great. Came out very quickly and resolved our issue in no time. Staff was very friendly and easy to talk to. Would highly recommend!

  • Review 65 (2021-01-20 - Rating: 5)

    Gentry Air Conditioning is AMAZING! Called and had service the next day, our technician, Jordan, was timely, professional, knowledgeable and just the kindest person. Integrity is what this company is about and it shows! Definitely recommend them!

  • Review 66 (2023-04-28 - Rating: 5)

    I have used many HVAC companies over the the years, but none were as professional, responsive, and knowledgeable as Gentry. They go out of their way to insure a high level of customer satisfaction. I highly recommend them to those seeking to upgrade their HVAC systems.,

  • Review 67 (2023-07-13 - Rating: 5)

    Jordan has been to my house numerous times for various reasons and always does a great job. He is very polite, professional, knowledgeable and genuinely friendly!

  • Review 68 (2023-07-06 - Rating: 5)

    Always on time, professional and very competitive pricing. They make sure to check if any components are still under warranty to save you money. They will continue to be my go-to A/C repair company.

  • Review 69 (2023-08-03 - Rating: 5)

    Our technician was very courteous, personable and knowledgeable. He took the time to explain and then fix our HVAC issue. Honest and dependable company. Highly recommend!

  • Review 70 (2021-01-13 - Rating: 5)

    Gentry A/C fixed my heating system that had stopped working. Temperatures in January have been getting down into the the high 20ā€™s low 30ā€™s at night so Iā€™m really glad that itā€™s fixed now. Our heating system needed cleaning and a new capacitor replaced that was out of tolerance. Gentry A/C was professional, responsive, and courteous. I recommend them and will be using their services again!

  • Review 71 (2022-06-08 - Rating: 5)

    Gentry is great to do business with. Honest and fair pricing, quick response time. Have been using them for all my HVAC needs for years and highly recommend them to friend and family.

  • Review 72 (2023-05-05 - Rating: 5)

    Individual was very professional respectful competent efficient and a pleasure to deal with. Probably the best experience Iā€™ve had with a repair person. He even found the part I needed was under warranty and filed that for me. Many thx!!!

  • Review 73 (2022-10-21 - Rating: 5)

    The technicians were very professional, communicative, and timely. Pricing was more than reasonable - Would recommend to anyone looking for HVAC services. A big thank you to Brandon, Jordan and Juan!

  • Review 74 (2021-06-08 - Rating: 5)

    I simply love this company. I dealt directly with the ownerā€™s son Brandon Gentry. Brandon easily answered all of my questions and educated me on things I did not even ask about.I had three Trane complete units installed. After talking with 4 other companies, I decided to use Gentry. Brandonā€™s knowledge, price and punctuality all played a big part in my decision.I had a three day project. Each day they showed up right on time, 8:00 am. The owner John was here at the beginning of each day to get his guys going the right direction. His lead man Clay led his crew the rest of the day. Clay was extremely friendly and was never annoyed with my questions, or so he let on. HahaBrandon came out each day to make sure the work was all done to their family Businessesā€™ high standard.Let me repeat. I was very impressed!I would recommend anyone needing an honest hard working crew to look to Gentry Air for their HVAC needs.Thanks again guys,Mike Folts

  • Review 75 (2023-06-15 - Rating: 5)

    Jordan came out to check on our noisy AC. He found the issue fast and fixed it as well as checking out the rest of the system. Very professional, nice, and reasonably priced.

  • Review 76 (2021-04-26 - Rating: 5)

    Gentry Air Conditioning provides excellent service with a competent and cordial staff. We purchased two new a/c units from them a few years ago and they now provide annual maintenance on them. I highly recommend Gentry to you.Robert B.

  • Review 77 (2015-01-15 - Rating: 5)

    I have used Gentry AC on several occasions on my rental property in Grapevine. They have always resolved my problem the same day regardless of the season or how busy they are. Being a landlord and in the construction business it is easy to tell when someone is being honest and not recommending expensive, unnecessary repairs. I highly recommend Gentry air conditioning and will not hesitate to call them again!

  • Review 78 (2016-05-11 - Rating: 5)

    Gentry Air is a great company that has the consumers best interest in mind. They were able to come out the same day I called and found that I only needed a cleaning and a small inexpensive part. Nice to know good companies still exist and are not only in business to make a dollar.

  • Review 79 (2020-07-28 - Rating: 5)

    Gentry Air has been Servicing the HVAC at my company for many years, so it had become routine to see them in and out of the office. But today they came to my home to repair my main AC unit. Jordan was the tech and he was very professional and conscientious in his work, but also respective of the COVID 19 protocols while he was inside my home. Nice experience.

  • Review 80 (2022-04-01 - Rating: 5)

    Have used Gentry to replace both AC units over the last several years. Also use them for yearly system checks. They have always been reliable, responsive and reasonably priced. Will continue to use them each year!

  • Review 81 (2020-03-20 - Rating: 5)

    Had my outside unit quit on me and these guys came out and got it done. Several others were only interested in price gouging. I cant speak highly enough of Gentry. Professional and courteous on the phone as well as the crew who came out and did the work.

  • Review 82 (2018-07-24 - Rating: 5)

    As always, service was provided prompt, courteous and professional.As a general contractor and customer I have always and will continue to trust Gentry air conditioning and heating.I personally use them and recommend them for all the services they provide

  • Review 83 (2020-06-15 - Rating: 5)

    Great first experience! Jordan was friendly and knowledgeable. Checked out our system thoroughly and explained things in a way that I understood. Looking forward to working with Gentry Air again. Thank you guys so much!!

  • Review 84 (2023-06-09 - Rating: 5)

    They know what they are doing and performed the install of the coils, plenum, and condenser quietly and quickly. The team is very professional and very kind. I recommend you use them.

  • Review 85 (2023-05-05 - Rating: 5)

    Jordon arrived ahead of schedule & did a very professional job on my annual AC checkup. This is Jordanā€™s second visit to our home & he is one of the politest & professional technicians Iā€™ve ever dealt with

  • Review 86 (2024-11-19 - Rating: 5)

    I can always count on Gentry Air Conditioning for professional and reliable service. I highly recommend this company.

  • Review 87 (2024-03-11 - Rating: 5)

    Outstanding service. We greatly appreciate and value Jacobā€™s extensive knowledge in the service of heating and air conditioning systems.

  • Review 88 (2023-08-14 - Rating: 5)

    Our AC went out on Friday night, during a string of 100+ days. After a sweltering night, I called Gentry Air Conditioning on Saturday morning at 8. Tech arrived THAT morning and replaced a capacitor. Up and cooling before noon. Thank you, Gentry Air!!!

  • Review 89 (2016-06-24 - Rating: 5)

    I dont ever write reviews, but based upon my experience, I wanted to share. Gentry fixed my AC yesterday and I cant say enough good things about them. AC was blowing hot last Thursday evening when I got home and I called A#1 Air due to their taking calls after hours. They came next morning quoted me $3k to replace a coil and other $600 to replace some copper and then started talking to me about a new unit for $10-14k. Current unit is 5 years old. Felt like I was getting hustled so called around and was fortunate enough that John Gentry called me back. He thought the part might be under warranty and worked for three days with Trane about the warranty. And every step along the way John called to update me. Coil was about $1,200 and their labor was about $1,600, so less than prior quote. Once they arrived yesterday and pulled the coil out, it ended up being a small part inside or next to the coil. They went and got that part and part and labor was $550 total. Part of the $550 included having them check my other unit while they were there.And upon their inspection, they determined my copper tubing was the right size and didnt need replacing. They could have easily stuck the coil in, replaced the copper, and made more money and I never would have known the difference. I will never doubt anything they tell me in the future, and theyll be the only ones Ill ever call. And the AC is now frigid cold. :)

  • Review 90 (2018-06-01 - Rating: 5)

    Gentry A/C came to my rescue with total knowledge in assessing my A/C problem. I had two other companies look at my A/C unit and one of which told me I needed a whole new system at the tune of thousands! Brandon did a complete and thorough check and as it turned out it just needed freon. Thank you Brandon and Gentry Air Conditioning!

  • Review 91 (2020-06-05 - Rating: 5)

    Jordan was our technician today. He performed a routine PM on our a/c systems and solved a long-standing problem with our overflow drain. He is professional, courteous and we will ask for him if we have a service need in the future. Thanks Jordan!

  • Review 92 (2021-06-04 - Rating: 5)

    As always with Gentry, the technician (Jordan) was prompt, courteous and professional. I recommend Gentry highly and have been using them for years. Very trustworthy.

  • Review 93 (2020-03-23 - Rating: 5)

    Gentry has well educated and professional employees who have expertise in how to solve the unique issues of a two story home with multiple units etc. i trust there advice and recommendations. Easy to schedule, prompt service calls.

  • Review 94 (2023-08-23 - Rating: 5)

    Great company. Fair pricing and excellent techs. I always use them. I had one unit replaced by them a few years ago and use them for maintenance.

  • Review 95 (2018-07-23 - Rating: 5)

    We had Gentry AC replace our entire HVAC system, including ducts and all, and they did a great job. The new Trane system cools our home, even in the record breaking heat we have been having. While they were working, they did not disrupt our routine at all. They were neat and cleaned up after themselves very well. When the city inspector looked in the attic at the new ductwork, he said, Wow, they did a good job. You normally dont expect to hear that from an inspector. These guys are great.

  • Review 96 (2022-05-10 - Rating: 5)

    Jordan did an awesome job! Very friendly and on time. He gave us several tips for maintaining our units.

  • Review 97 (2023-06-28 - Rating: 5)

    I love this company! They are honest and take wonderful care of our two units and even let us know what to expect in the future and how to care for our system with the crazy Texas weather.

  • Review 98 (2019-07-29 - Rating: 5)

    Tech arrived right on time. Very professional and kind. He listened to my explanation (even though it is obvious I am not a HVAC tech). He informed me of what was needed and explained everything clearly to me. Having no AC is a stressful situation and Jacob made me feel so much better and cooled my house off quickly!

  • Review 99 (2022-06-15 - Rating: 5)

    I have used John Gentry for DECADES - John& his crew iare reliable, honest, & knowledgeable - I trust them completely and wouldnā€™t even think of calling anyone else!!!

  • Review 100 (2022-04-21 - Rating: 5)

    Had Gentry come service the AC unit at my office this week. On time, professional job, incredibly professional technician, and a reasonable price. What else could you ask for?

  • Review 101 (2020-03-17 - Rating: 5)

    Jacob was on time and very pleasant. His professional and enthusiastic demeanor was a nice change of pace considering other HVAC guys Iā€™ve used. He was in and out before I knew it and checked all the boxes I asked him to.

  • Review 102 (2021-08-03 - Rating: 5)

    My AC went out in the evening and they were able to get someone out first thing in the morning. He was extremely professional and quick. Very upfront on what was going on and the cost of everything. Highly recommend

  • Review 103 (2018-05-27 - Rating: 5)

    Gentry Air Conditioning recently gave us an estimate to replace our HVAC units. Brandon Gentry met with us, inspected the units and gave us his assessment. He gave us advice on how we should approach replacing the units in stages vs 3 other companies that said you should replace all of the units (5) now. We replaced 1 unit with a Trane Variable Speed system and will replace the other units on an as needed basis. Their team was professional, polite and extremely meticulous during the installment and cleanup process. Pricing was competitive and fair, lower than the 2 other Trane providers we secured bids from. If you have HVAC service or product needs I would highly recommend Gentry Air Conditioning. They understand the value of taking care of the customer.

  • Review 104 (2021-06-07 - Rating: 5)

    Jordan came to diagnose my AC issue and had the problem identified in no time. But he checked the rest of the system to ensure I had no additional issues. Great job Jordan!

  • Review 105 (2023-04-21 - Rating: 5)

    Jordan was able to access the problem, he explain the problem & the solution to me. Bonus, he had the supplies on the truck to correct the issue. All accomplished on my lunch hour.

  • Review 106 (2024-06-03 - Rating: 5)

    Fast service, honest and dependable. They came on a Saturday and repaired AC Same day. Thank you!

  • Review 107 (2021-11-16 - Rating: 5)

    We have used Gentry for more than 5 years. They are always courteous and efficient. Weā€™ve recommended them to others several times.

  • Review 108 (2015-05-13 - Rating: 5)

    Gentry Air came to my location to repair our A/C the same day we called. In and out in a couple of hours. You can count on their professionalism and expedience.

  • Review 109 (2021-06-11 - Rating: 5)

    I have used Gentry for years because they have excellent customer service and their technicians are professional, reliable and are very good about explaining the problems I am having with my a/c along with informing me of my possible solutions.

  • Review 110 (2023-08-21 - Rating: 5)

    Gentry air has always been very responsive, professional and fixed my acUnits at a reasonable cost.

  • Review 111 (2020-03-19 - Rating: 5)

    Gentry provided same-day service and returned my A/C system to operation. I appreciate their quality work, willingness to answer questions and provide advice, and professionalism.

  • Review 112 (2024-08-16 - Rating: 5)

    Great company. Communicates well, fast response, and honest!

  • Review 113 (2023-09-21 - Rating: 5)

    Responded quickly and came out same day to repair AC. Problem quickly found and resolved for a reasonable charge. Recommended.

  • Review 114 (2021-06-18 - Rating: 5)

    I had Gentry Air out to both my business and home to work on my ac units. Jordan and Juan were both incredibly professional and knowledgeable!

  • Review 115 (2023-07-05 - Rating: 5)

    Great job identifying and fixing A/C problem. Courteous, professional. Itā€™s July in Texas but they responded promptly and I sure appreciate it. Thanks Jacob!

  • Review 116 (2023-07-05 - Rating: 5)

    The guys were very professional and worked hard to find where my line was leaking. Ended up being in the wall and did a great job fixing it for us.

  • Review 117 (2017-03-20 - Rating: 5)

    Gentry Air was amazing! Brandon met me at a time that worked with my schedule and the quality of work was amazing. It was a great experience.

  • Review 118 (2021-12-02 - Rating: 5)

    Jordan was knowledgeable and very professional. He located the issues and quickly resolved them. Very happy with my experience!

  • Review 119 (2023-08-11 - Rating: 5)

    Gentry came out quickly, they took care of all the short term needs immediately, and gave me options for the future. Thank you!

  • Review 120 (2023-08-02 - Rating: 5)

    They did a great job. The price was fair and the interaction with the technician was excellent

  • Review 121 (2024-08-07 - Rating: 5)

    Very friendly and professional. Fixed the problem and didnā€™t try to upsell.

  • Review 122 (2024-05-21 - Rating: 5)

    Very quick response and fast resolution. Very professional and friendly. Will definitely use again and refer to others needing HVAC repairs.

  • Review 123 (2022-11-11 - Rating: 5)

    I would never use anyone else. They are always on time, friendly and they know their HVACā€¦you are treated with kindness and smiles. Always a good thing too!

  • Review 124 (2023-08-30 - Rating: 5)

    Jordan is the best! So knowledgeable and such a great guy! Thanks Gentry for your service!

  • Review 125 (2023-08-02 - Rating: 5)

    Love Gentry will never use anyone else! They take care of their customers.

  • Review 126 (2020-06-10 - Rating: 5)

    We have worked with Gentry several times and always appreciate their approach to options presented that allow for lower costs. Great and reliable service!

  • Review 127 (2022-07-08 - Rating: 5)

    Showed up the next day, on time. Made the repair without trying to upsell, like so many places do around here. Would definitely recommend.

  • Review 128 (2018-09-09 - Rating: 5)

    As a home builder we have worked with Gentry for years and find him to be so genuine, honest and dedicated to premier service. Could not be more pleased with them!!

  • Review 129 (2022-10-23 - Rating: 5)

    Nicest people. The person who came onsite was very kind and really helped educate us to prevent future issues. Will keep them in my permenant list to call for ac help!

  • Review 130 (2021-07-29 - Rating: 5)

    On time, very thorough, friendly, reasonably priced.Weā€™ll definitely continue to call on Gentry Air.

  • Review 131 (2020-07-24 - Rating: 5)

    The gentlemen came on time and were professional and polite. They finished the job quickly and even painted my wall where they installed a new thermostat!

  • Review 132 (2016-07-23 - Rating: 5)

    My house was 88 degrees at 4:30 PM on a FRIDAY night in JULY!!! Brandon was able to make it out in 30 min, identify and fix the problem!!! We are so appreciative!!!

  • Review 133 (2019-06-27 - Rating: 5)

    Company did exactly what they promised, a small issue came up a few days later and off hours after 7PM they cam out in 15 min to fix it. I will not use or call anyone but Gentry

  • Review 134 (2020-08-16 - Rating: 5)

    Amazing service! Our upstairs AC went out and they came the next day, very thorough work! Thank you so much Jordan!!

  • Review 135 (2024-05-10 - Rating: 5)

    Brandon was very professional and explained the work very clearlyAll of the workers were very professional and friendly

  • Review 136 (2023-06-22 - Rating: 5)

    Great service! Our technician Jordan was very friendly and knowledgeable.

  • Review 137 (2023-08-31 - Rating: 5)

    Thank you gentry for getting my AC fixed so fast and to Jason for being so professional and courteous!

  • Review 138 (2023-11-10 - Rating: 5)

    This company knows their stuff. They are honest and want to help! I highly recommend them!

  • Review 139 (2023-09-05 - Rating: 5)

    On time, explained the repair in detail, very professional. I will continue to use them for my hvac needs.

  • Review 140 (2020-03-19 - Rating: 5)

    Gentry Air is always honest and reliable. Highly recommend to anyone looking for a great hvac company.

  • Review 141 (2016-06-24 - Rating: 5)

    Installed new outside unit. Service techs were very professional and work was scheduled in a timely manner. Company was a pleasure to work with.

  • Review 142 (2024-06-30 - Rating: 5)

    Great service for my recent home A/C repair.

  • Review 143 (2022-08-04 - Rating: 5)

    Just super professional services at reasonable prices. Have been a customer for years and would always recommend. Just a great company.

  • Review 144 (2023-09-18 - Rating: 5)

    Jordan replaced my units filter and figured out the cause of our water/insect problem! THANK YOU, JORDAN!

  • Review 145 (2018-04-10 - Rating: 5)

    Brandon and crew did a great job on a complicated HVAC install. Excellent pricing and superior workmanship!

  • Review 146 (2021-06-15 - Rating: 5)

    An hour before the scheduled time they called ...... and asked if they could come early! Professional and polite. Great job!

  • Review 147 (2023-08-17 - Rating: 5)

    Excellent service from Jordan. Reliable, knowledgeable and professional. Highly recommended.

  • Review 148 (2019-05-30 - Rating: 5)

    Brandon and team were great! On time, clean, efficient, friendly and great prices. Would highly recommend them.

  • Review 149 (2023-07-24 - Rating: 5)

    Jordan was very helpful and had my AC up and running quickly!

  • Review 150 (2024-11-07 - Rating: 5)

    Jacob was fantastic!!! Wow! I am so impressed!!!

  • Review 151 (2021-02-19 - Rating: 5)

    They were so nice and came out worth in an hour. Super professional and didnā€™t charge us out the wazoo!

  • Review 152 (2022-06-03 - Rating: 5)

    Very polite and prompt. Found items that were done wrong by previous other companies and double checked all systems twice.

  • Review 153 (2020-08-14 - Rating: 5)

    Jordan was here today to replace our filters. He was fast, informative & very professional. šŸ‘

  • Review 154 (2023-04-17 - Rating: 5)

    Jordan was fantastic!!! Came in got the ac working! The nicest people work here!!!

  • Review 155 (2020-06-01 - Rating: 5)

    Not many companies would waive their service fee when the problem was easily solved. I appreciated it!

  • Review 156 (2021-04-12 - Rating: 5)

    The tech explained everything that he was doing. He was very courteous. I would recommend Gentry.

  • Review 157 (2021-10-11 - Rating: 5)

    I was very impressed! Timely, friendly, knowledgeable and honest !! Everything that matters to me in a service company.

  • Review 158 (2021-06-09 - Rating: 5)

    Punctual, friendly, effective. They lived up to to strong referrals I found on the nextdoor app.

  • Review 159 (2024-04-03 - Rating: 5)

    Was pleased with Juanā€™s professional way of taking care of business

  • Review 160 (2024-08-30 - Rating: 5)

    Great people. Great service.

  • Review 161 (2020-03-18 - Rating: 5)

    Reasonable and fair price, quick to respond, took time to explain issues and options. Overall, great customer service!

  • Review 162 (2016-06-03 - Rating: 5)

    I wish everyone was so honest like these poeple. I highly recommend Gentry. You will not be disappointed

  • Review 163 (2021-03-29 - Rating: 5)

    Jacob was awesome. He was very informative and answered all questions.

  • Review 164 (2023-04-27 - Rating: 5)

    As always, great service from Gentry! Wonā€™t use anyone else!

  • Review 165 (2023-07-06 - Rating: 5)

    Highly recommend. Very professional and fair price.

  • Review 166 (2022-08-29 - Rating: 5)

    FAST RESPONSE. JORDAN WAS VERY PROFESSIONAL AND EXPLAINED WORK PERFORMED. REASONABLE COST WOULD HIRE AGAIN

  • Review 167 (2021-08-26 - Rating: 5)

    Outstanding service. Prompt, on time, friendly and knowledgeable. Highly recommend!

  • Review 168 (2021-07-26 - Rating: 5)

    I have nothing but great things to say about Gentry HVAC. I would recommend them without hesitation.

  • Review 169 (2023-07-31 - Rating: 5)

    Showed up early, was very professional and very helpful

  • Review 170 (2023-08-19 - Rating: 5)

    Jordan is great! Very thorough.

  • Review 171 (2022-09-02 - Rating: 5)

    Really great service. Very thoughtful and comprehensive. Thank you.

  • Review 172 (2020-03-24 - Rating: 5)

    Three were very courteous and helpful. They covered the carpet with tarps.

  • Review 173 (2023-07-10 - Rating: 5)

    Incredible service. Would highly recommend.

  • Review 174 (2020-03-26 - Rating: 5)

    Highly recommend. Professional, friendly, honest and quick.

  • Review 175 (2023-06-23 - Rating: 5)

    Highly recommend them great customer service

  • Review 176 (2021-06-03 - Rating: 5)

    Wonderful people who really know their business and care about the customer.

  • Review 177 (2023-11-03 - Rating: 5)

    Great service. Recommended!

  • Review 178 (2022-12-16 - Rating: 5)

    Jordan was extremely kind and knowledgeable.

  • Review 179 (2023-06-23 - Rating: 5)

    Awesome service. Highly recommend

  • Review 180 (2023-09-01 - Rating: 5)

    Jordan and Gentry were awesome!!!

  • Review 181 (2018-04-05 - Rating: 5)

    I was impressed with the quality of the work as well as the promptness.

  • Review 182 (2021-10-05 - Rating: 5)

    Excellent service! Highly recommend!

  • Review 183 (2020-03-26 - Rating: 5)

    Quick service and great work! 10 out of 10!!

  • Review 184 (2020-04-17 - Rating: 5)

    I have used Gentry for years and will continue to!

  • Review 185 (2024-06-19 - Rating: 5)

    Rene was great!!

  • Review 186 (2022-07-26 - Rating: 5)

    The rep Jordon was outstanding

  • Review 187 (2022-06-27 - Rating: 5)

    Just a pleasure to work with.

  • Review 188 (2021-07-29 - Rating: 5)

    Very happy with Gentry!

  • Review 189 (2022-06-20 - Rating: 5)

    Service was prompt and professional.

  • Review 190 (2022-04-20 - Rating: 5)

    Very professional

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