Cruz Air & Electric

Photo of Cruz Air & Electric

Located in Houston, Texas

Address: 2005 Farm to Market 1960 Bypass Rd E, Humble, TX 77338, United States

Phone: +1 281-446-4272

Rating: 4.5

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrician
  • General contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-09-21 - Rating: 5)

    My downstairs A/C unit wasnt cooling properly and Travis came out to check on it. It was low on Freon so he filled it up and everything works properly. One month later the upstairs unit started blowing warm air so I called Cruz Air & Electric and asked for Travis to come check it out. He arrived on time the next day and tried to get it fixed, but the unit was 26 years old, so I decided to get it replaced. He quoted me a fair price for a new unit and his crew did a great job of installing. Travis came by after the installation to check on everything and was very professional and helpful. The unit is working great and I highly recommend Travis and Cruz Air & Electric if you have any A/C problems.

  • Review 2 (2024-07-15 - Rating: 5)

    The Cruz’s have installed two generac generators in our last two homes. The one we are in now worked for 7 days straight. He even gave me some pointers on what to do after it ran for a couple days and how to keep it cool. If you need a trustful company, and will educate you on the products- these are your guys! Family owned and operated! Get with these guys for one asap- do not wait for the next time it’s needed.

  • Review 3 (2024-11-15 - Rating: 5)

    A very good technician with a wide range of knowledge in his field. Travis communicated very well with us, and shared his experience and thoughts to help us make the best decision for our AC unit. We look forward to seeing him on our next maintenance visit.

  • Review 4 (2024-06-11 - Rating: 5)

    For the installation of a generator, Cruz Air was highly recommended by a neighbor. Our questions and concerns were addressed thoroughly. The quote was comprehensive and received in a timely manner. Cruz Air managed the process professionally, were courteous and patient with educating us regarding the use of the generator. We are extremely grateful to Adam and his crew and appreciate they are locally owned and operated.

  • Review 5 (2024-09-03 - Rating: 5)

    Cruz Air & Electric save me a ton of money and I am forever grateful to have them as my service provider. Travis was very helpful and informative about my HVAC issue and assisted me right away. Thank you all for the support.

  • Review 6 (2024-08-13 - Rating: 5)

    Did what they said they would do, on schedule and at the agreed price. Great service technicians executing the installation. Thank you Travis for explaining my options, overseeing the project, and explaining how things work. Well done!

  • Review 7 (2024-07-15 - Rating: 5)

    I had Cruz electric come install an EV plug for my vehicle last year. The team was professional, on time, and cleaned up the area better than they left it. Now with the recent power outage, I will be reaching out for their service on installing a standby generator.

  • Review 8 (2024-05-23 - Rating: 5)

    I replaced my 22 year old HVAC units last November. Cruz Air & Electric did a great job but the real hero was Travis Blackwell. He spent several hours reviewing options for the new units and answering lots of technical questions. I ended up with the Trane variable speed system which is operating flawlessly and very economical with electricity. Travis came here at the start of the AC season and did a complete check to make sure everything was set up properly. He is extremely personable and delivers on everything he sells. Couldnt ask for a better technician and trusted HVAC advisor.

  • Review 9 (2023-03-17 - Rating: 5)

    This is probably the most punctual company I have ever worked with. Travis is the nicest and most honest. He carefully explained the details and our options to my partner and me. We were able to finance a new unit. Although, I was disappointed the new drain pan was cracked by the employees at the time of the installment, Travis was quick to ask Diana to call me so that we could schedule a time to replace it. No damage was caused to the our home and our concerns were validated, so that is why they still get 5 stars from me. Seriously, they are incredible.

  • Review 10 (2023-08-06 - Rating: 5)

    Once again Cruz Air responded very quickly to my weekend call and did not charge an after hours fee, just the normal service fee. I would highly recommend Dylan and Cruz Air. Aug 2023Dylan with Cruz Air really helped us out! We called early on a hot June Sunday afternoon because our AC was not working. Dylan had arrived at our house in less than an hour!! And because we called before 5pm on Sunday, we were only charged the normal service fee, not an emergency fee! I would highly recommend Cruz Air, we have used them for years and they have always provided great service!!

  • Review 11 (2021-11-05 - Rating: 5)

    Excellent service! We have used Cruz for almost 15 years. Dylan among others on his team are excellent professionals and always very timely for his inspection service appointments. We have never been charged for unnecessary repairs and they recently replaced both AC units and Heating units and thermostats. They have also repaired and detected a carbon monoxide leak in our prior heater units. Everyone needs to get heaters inspected annually- it saves lives!! Highly recommend Cruz for both heating and cooling appointments. They are a trusted company that has serviced the Kingwood/ humble area for many years.

  • Review 12 (2023-03-01 - Rating: 5)

    After I tried installing a smart thermostat, my air conditioner stopped working. I called Cruz Air & Electric the next morning and made an appointment for that afternoon. Travis was able to resolve the issue and install both thermostats in a timely manner. He was professional, courteous and even cleaned up after himself. Im very satisfied with Travis and the service provided and will definitely use Cruz Air & Electric for future needs.

  • Review 13 (2023-08-21 - Rating: 5)

    We have been using Cruz for over 20 years now. They are honest and reliable.Our technician, Dylan Pesnell, was prepared to add 4 plus pounds of Freon-which as you know has skyrocketed at $210.00 per pound.He checked a couple things and told us it wasn’t leaking and full!Coils were clogged! He gave it a good bath and BOOM….we’re back in business!Dylan was extremely professional, honest and friendly

  • Review 14 (2023-08-16 - Rating: 5)

    We just received the finest, most professional A/C service from Cruz A/C & Electric. Additionally, we met one of the most outstanding, professional, and upstanding young man in Dylan Pesnell, that we’ve have encountered in many years. I’d like to highly RECOMMEND and briefly decribe our experience with both; Cruz A/C & Electric for their service, efficient turnaround time and communications we received. And of course, Dylan, who made it all happen.Evening time ion 08/15, we had ½ of our home in Huffman, TX, without working thermostats or A/C. Knowing Cruz A/C & Electric were located in Humble, the possibility of service to the remote Huffman Commons would probably be next day.I called Cruz A/C & Electric at 5:18pm on Monday 08/15 and reached their answering service. They were polite and quickly took my information. Within 4 minutes, Dylan called me at 5:22pm and said he would come out to our home. At 5:25pm, I received a text message from Cruz A/C & Electric that Dylan was heading our way and the message professionally conveyed Dylan’s certifications and phone numbers to call should we encounter any issues.Within minutes, Dylan arrived, very professional in dress and demeanor and confident in assessing the problem. Before 6pm, Dylan not only assessed the problem but made the necessary repairs and our entire home was cooling again.Many thanks and a HIGH recommendation to Cruz A/C & Electric for their automated communications and rapid turnaround time for completing everything.As for Dylan, he’s an incredible, capable resource that shows a tremendous amount of positivity and confidence that Cruz A/C and Electric should be proud of. He chatted with me for a few minutes after the repairs, and I can honestly vouch for his level of skills and confidence/capability. He’s definitely a family man too.Coach/PIO (aka Scott A.)

  • Review 15 (2023-07-19 - Rating: 5)

    Dylan Pesnell has been to our home numerous times and assisted us with the purchase of two units, as well as maintenance. He has been a wonderful asset that we have come to trust and rely on for our a/c needs. His knowledge and helpfulness is outstanding and we will continue to call on Cruz Air/Dylan for all our future needs, thanks to his representation.

  • Review 16 (2022-04-18 - Rating: 5)

    Dylan is a great technician. He came out, assessed our needs and gave us a reasonable, no-nonsense quote for everything. He and his crew installed everything (A/C and heating) in one fell swoop. He is polite, professional and completely trustworthy. I will recommend him to everyone I know for HVAC sales and service. Cruz has had our business for a while now and will continue to have it for years to come.

  • Review 17 (2023-08-16 - Rating: 5)

    Dylan was fantastic! My neighbors home wasn’t cooling & he came out at 10 PM to fix it. He diagnosed the issue and replaced a part quickly & efficiently. The house went from 83 to 74 in a few hours, thank you Dylan! He was friendly & I would definitely call him again.

  • Review 18 (2021-08-18 - Rating: 5)

    Ive used Cruz Air and Electric for the past few years for service on my AC and Heating unit. Theyve never pressured me to get a new AC, however this summer my AC decided I needed a new one. I went straight to Cruz and had them come out and see what was going on. Their technician, Travis, let me know what I could do to nurse along my AC, however indicated it would need to be replaced in the very near future. When I asked for a quote he was able to give me several options and was able to answer all my questions. We set a date and my new AC was installed. The installation team did an amazing job. Quick, efficient and they cleaned up the mess they made. The installation tech, Dylan, and his team did a fantastic job.I was offered a 5-year, interest free, loan to help pay for the AC/Heating unit. I also received a 10-year 100% covered service that is transferrable.Since the install, I have used Cruz to blow in additional insulation in my attic, to help the new AC be more efficient.I cannot tell you how happy I am with the service and products provided by Cruz Air & Electric. They will continue to receive my business and I will recommend them to anyone that may ask.Great job everyone!!!

  • Review 19 (2022-04-29 - Rating: 5)

    Our A/C wasnt blowing cold. I called Cruz air after reading some of the reviews. The HVAC manager Travis showed up and with in about 15 minutes he knew exactly what was wrong. I was a little skeptical. Travis hooked his gauges back up and very professionally walked me through it. Very professional ,very friendly and extremely knowledgeable. After giving me few different options I decided to purchase a whole brand new unit. They installed the unit very quickly with absolutely no complaints. Cruz air & electric now has a new life long customer. Thank you Travis for your hard work.

  • Review 20 (2018-02-07 - Rating: 5)

    This was a great experience all round. From Travis in sales, to Trenton and his crew in installation, these guys did a fantastic job. We were able to obtain no hassle financing, and within a couple of days everything was installed and working. I really appreciated the care they took during installation.....carpeting was covered carefully to protect against soiling and they made sure the clean-up afterward was perfect. I highly recommend them.

  • Review 21 (2018-05-03 - Rating: 5)

    Excellent, prompt service! Assisted me with quickly scheduling a visit to perform a service inspection required for my home sale. Travis was out the next morning, assessed my situation and gave me options along with the cost estimates. He returned the next morning, replaced the part and had everything taken care of quickly. Travis is the same technician that took my call on Saturday evening, called me right back and came out on a Sunday morning last year when our A/C cratered-I was a new customer and called on the advice of a neighbor. I then had them replace our unit a couple of days later. All of my interactions with any of their employees have been positive-each time their team has been polite, friendly and professional.

  • Review 22 (2022-04-14 - Rating: 5)

    Our A/C stopped working after a heavy rain last night, called Cruz Electric in the morning, Dylan came out on time the following morning and identified and repaired the issue very quickly. He was very friendly and explained the issue and how repairs were made. I’m glad we use Cruz Electric twice a year to service our HVAC system.

  • Review 23 (2019-06-23 - Rating: 5)

    Cruz air & electric was thankfully available on a Sunday and were able to send out someone to fix our ac issue right away. Travis was pleasant and did a great job and was able to quickly fix our issue. He is very knowledgeable and was able to provide us with some great insight on AC related matters. I would definitely recommend and use them again for any ac related issues. Thanks guys!

  • Review 24 (2022-10-28 - Rating: 5)

    From the start to finish this company has professional employees. Called for an estimate on replacing our hvac system, Diane was very responsive in scheduling and communicating a date and time. Travis who listened and explained their hvac package with no pressure on buying higher priced units. Installers Javier, Javier and victor were neat and clean. Dillon who checked and verified the system was on time and informative. Wonderful customer service! Would definitely recommend

  • Review 25 (2019-09-14 - Rating: 5)

    Cruz Air & Electric is the place to go for all your AC, Home Generator, and other electric needs! They are very responsive and a delight to work with. They are very professional, caring, and attentive! Adam Cruz sold us our home Generic Generator. He was very professional, well spoken, and he didnt try to oversell us on things that we didnt need. The installation crew showed up on time like promised and did an exceptional job. Other than having a brand new generator in my yard, you would have never even knew they were there. It has been a pleasure working with such a professional company!

  • Review 26 (2018-06-13 - Rating: 5)

    Love this place! Our AC wasnt working well, so we called to schedule service. Got an appointment right away with Travis, and he was awesome! Diagnosed the problem right, gave us several options and pricing for fixing the issue, and then got us on the schedule. He came back out to check one more time, saw that we needed some more insulation installed, came back and did that, no extra charge. Thanks Travis and Cruz Air & Electric!

  • Review 27 (2019-01-11 - Rating: 5)

    Called Cruz Air and Electric at 8AM hoping for a heating repair to be done quickly and with short notice.Tec (Travis B.) arrived at 9:45 AM within service window quoted. Travis quickly found multiple issues and corrected all problems. Parts were on the van, so no waiting for material. Travis cleaned up after repairs were completed. I have used Cruz Air and Electric before (whole house backup generator). Todays repair reinforced my decision to use Cruz Air and Electric once again. Services provided were friendly, professional, timely and hassle free. Thank you Travis for a job very well done, I appreciate it!

  • Review 28 (2023-06-05 - Rating: 5)

    Over the last 30 years in kingwood I played roulette with HVAC companies. Finally about 5 years ago I settled on Cruz and have been getting great service. Had issues with upstairs unit. Dylan arrived same day, quickly diagnosed the issue and fixed it.

  • Review 29 (2020-07-20 - Rating: 5)

    Ask for a technician to come by my house and check on my air conditioner wasn’t cooling properly. Travis, looked at my air-conditioning clean the outside coils help me with some inside tips and squirted a little Freon in my system. Works perfect. Would recommend to anyone. Travis was an outstanding young man very professional look forward to using Cruz again.

  • Review 30 (2022-06-26 - Rating: 5)

    I have used this company for years and Adam and his crew are excellent at what they do. Their service is above and beyond theyre always on time. They have been taking care of my Air conditioning and heating needs for years they also take care of my generator. If youre in need of AC or heater work I would definitely recommend Cruz AC and Electric.

  • Review 31 (2018-12-13 - Rating: 5)

    Ive done business with them all... Cruz Air & Electric, Cruz Contracting and Cruz Generators. As both a homeowner and a commercial real-estate developer, Cruz delivers 110% every time, all the time.Whether its a complete remodel in my home, new construction at one of my commercial properties, or simply a service call on our generator, Cruzs level of service and professionalism simply cant be beat.Their technicians and service personnel are trustworthy and have the same level of integrity as Mr. Cruz himself.If you are serious about wanting the best, every time, all the time, then its time to call Cruz.

  • Review 32 (2024-07-21 - Rating: 5)

    THANK YOU Cruz Electric for getting my Generac taken care of, Mike the tech was very friendly, knowledgeable and helpful. Glad I choose Cruz for my Generac.

  • Review 33 (2021-04-21 - Rating: 5)

    Robert Cruz went out of his way to fix an electrical issue we had that was unrelated to his initial visit. Awesome guy. Thanks Again!

  • Review 34 (2020-04-15 - Rating: 5)

    Great Company for all your Heating and Cooling need. I had both my A/C and heat replaced April 14th and from the Service Tech Travis to the Installation crew you couldnt ask for a more professional and quality crew. They explained how every piece of equipment worked plus spent considerable time explaining the smart features of the new thermostat. I cant say enough of how great the service was.

  • Review 35 (2024-07-10 - Rating: 5)

    All I can say is wow! Mr. Blackwell was very professional and courteous. Will definately use him again if we have an ac problem!

  • Review 36 (2020-01-15 - Rating: 5)

    I arrived home Tuesday evening to a very hot house and started calling all these so called 24/7 AC repair companies and finally got 3 to call back, I had all 3 give me a ball park figure what it would cost to come out now and Cruz was not the cheapest but after talking to Mr. Carlos I went with Cruz Air, it took him only 20 minutes to arrive we talked and he went straight to work, very professional and very well mannered. he explained to me what he thought it was and they could get right on it tomorrow, I explained about a daughter and baby staying and said I need cold air now, he explained the cost and told me that it might not work. Well it worked for that night and quit the next day so I have Mr. Carlos out there again today after I requested him because I felt he was honest and upfront right off the bat, I decided on the quick fix that didnt work so Mr. Carlos will hopefully have me up and running Friday when my Coil arrives, I will use Cruz for all my AC needs now. thank you for you professionalism and experience along with good scheduling. Lets work on cost.

  • Review 37 (2020-03-17 - Rating: 5)

    Travis did a great job got my AC working in no time. Showed professionalism and explained everything in a well mannered. Next time you need maintenance or any work done call Cruz air and Electric.

  • Review 38 (2018-09-04 - Rating: 5)

    2 very professional and clean cut gentlemen came out to service my downstairs AC unit and they were great! On time, courteous, & thorough with their assessment. Turns out all I needed was a fuse on my really really old AC unit. But...here’s the best part, they informed me they smelled gas outside the house. They told me to call Centerpoint and they came out and found an issue. Everything is great now and I’ll definitely be using Cruz again, when it’s time to replace this old grandpa ac unit. I appreciated their help and I’m relieved the gas line is fixed. Thanks guys!

  • Review 39 (2022-09-05 - Rating: 5)

    Travis was excellent, he was able to fix the problem with my unit rather quickly. My son is paralyzed and cant get too hot so his timely repair was a blessing. We are very grateful.

  • Review 40 (2020-03-26 - Rating: 5)

    The guys name that came over here his name was Travis and that was his crew. they came over here they started at 8 am and by 3:30PM they were done with the job. They picked up everything all the mess including the air ducks and the furnace and the compressor outside. My dad is very very very satisfied with the business and how quickly they did everything. It was a rainy day and they were still able to get everything done. At 8 am there was a big truck and 3 other cruz vehicle vans outside! Great work guys!

  • Review 41 (2021-06-11 - Rating: 5)

    I highly recommend this company. We called them out for a second opinion. Our a/c has not been working. The company that installed the a/c when the home was built told us it would be nearly $2,000.00 in labor to repair. Cruz Air & Electric sent Travis out to inspect it. He had the a/c working in less than 30 minutes for under $50! We learned our lesson. Only call Cruz Air & Electric.

  • Review 42 (2018-02-15 - Rating: 5)

    The technician took over when the prior company failed ,miserably in installing our generator. He was very pleasant , knowledgeable, and professional; identified the problem and resolved it at a very reasonable price. Quite candidly he was better and less expensive; I regret not engaging Cruz initially and hence forth they will be the only company , not only on the top of the list, but the only ones on it!If they cant make you happy, youre unable to be pleased! I gladly recommend them to all...family and friends!

  • Review 43 (2019-03-26 - Rating: 5)

    We are absolutely pleased with our service tech, Travis. He is a dedicated and knowledgeable employee who always provides complete customer satisfaction. Hands down, he has been the best technician we have had. Use Cruz, and ask for Travis.

  • Review 44 (2020-07-16 - Rating: 5)

    Omgosh we had Travis come out bc we thought we needed to get a new air conditioner like we had to 2 years ago but he looked at it & told us it could be fixed for a couple hundred dollars & in 2 days he had it fixed. VERY HAPPY WITH THE SERVICE!!! Highly recommended... customer for life.Work was done in minutes, highly impressed!

  • Review 45 (2018-11-20 - Rating: 5)

    Being new in town and state I was highly recommended by the private social media group page in our area for having heating issues in our house. I am pleased I went with the Cruz company. Traves was a great gentleman he fixed the problem and answered all my questions. We also met Mr cruz in person since we had gone through bad contractors issues he was so helpful in guiding us on what to do and how to get the job done. Thank you so much 😊

  • Review 46 (2019-12-23 - Rating: 5)

    Travis Blackwell come to my house today Dec. 23,2019 heating problem . He is very professional, honest & respectful , I will definitely recommended him. Cruz Air & Electric is the best and we will use them for all Ac & heating problems.

  • Review 47 (2023-07-09 - Rating: 5)

    Our air stopped working after we got home from church today. We called Cruz Air and Dylan came out in about an hour. Very professional and such a nice young man. He had our air back on in no time.

  • Review 48 (2018-09-27 - Rating: 5)

    I have done business with the Cruz family for two decades.Integrity, professionalism and value are the hallmarks of their company.My latest experience with the purchase and installation of a natural gas generator gets very high marks. I will continue to recommend their services to family and friends.Robert Scarfo

  • Review 49 (2018-06-30 - Rating: 5)

    Travis Blackwell did a very thorough job of checking out our A/C system. He took his time cleaning the filters and the outside unit. The best technician we’ve had from Cruz in the five years we’ve been customers.

  • Review 50 (2023-06-02 - Rating: 5)

    Great for electrical an HVAC service. They are professional, respond quickly and friendly. Dylan explained what needed to be serviced and replaced. I have used them for a few years and highly recommend them.

  • Review 51 (2013-12-06 - Rating: 4)

    I called Cruz Electric to come and determine what my electrical problem was. Adam came by was VERY professional and courteous. My problem was relatively small and easy to resolve. My house is almost 30 years old and the circuits cant handle the loads todays technology demands. I asked for a couple of extra circuits to be added to handle the extra load. I was promised that they would be back the next day. An emergency came up for them and I was put on the back burner and eventually I was asked if they could come back the next day first thing to do the work. It is a good thing my job allows me to be home like this. All in all, I like Cruz Electric and will use them again in the future. They are professional and honest, I can trust them not to sell work that is not needed if my wife needs them when I am not home. I still have other major work that needs to be done and they will be the first I call. They just need to work on what they promise and what they can do.

  • Review 52 (2019-06-11 - Rating: 5)

    We could not be happier! Travis arrived during the scheduled time frame, was polite and communicated with us very well. We are very happy with the service and highly recommend Travis at Cruz!

  • Review 53 (2020-06-03 - Rating: 5)

    Im a firm believer in preventative maintenance and my technician, Travis, did just that. Travis performed a thorough exam of my home cooling system and answered my many questions. Should I need help in the future, I now have Cruz Air & Electric on speed dial.

  • Review 54 (2020-02-21 - Rating: 5)

    We purchased a Trane air conditioner and a generac generator from Cruz Air and Electric about 10 yrs. ago. We have had no problems with either one. They do maintenance on both at a reasonable rate. We are extremely satisfied with the products and service. The owners and staff are very professional and courteous..

  • Review 55 (2018-09-16 - Rating: 5)

    I just purchased a Generac whole house generator from Cruz Air. It was a complex installation which required a new gas line to be installed. They met the schedule, the installation was smooth and everything is up and running. I was extremely impressed with all aspects of the job!

  • Review 56 (2022-03-15 - Rating: 5)

    Outstanding overall performance! Victor and Jacob delivered on time and were very switched on with their trade! I had them replace a generator that was 18 years old! The best of of over a half dozen quotes!Captain Tim Whalen retired UAL B-787 Pilot!

  • Review 57 (2019-06-26 - Rating: 5)

    Travis is the best! He came in and saw what was causing our issues while other AC companies have just told us you have an old system and need a new one. He took the time to look at our problem instead of just trying to sell us a system.

  • Review 58 (2018-04-30 - Rating: 5)

    Our main contact with Generac products was Mr. Adam Cruz, with Cruz Electric. Mr. Cruz made himself available for any and all of our questions regarding the generator sales process and the installation procedure involved. Since there were some major issues with the natural gas meter location, it was necessary to have an alternate gas meter installed on my property, rather than a very costly underground piping relocation from the existing gas meter on the opposite side of our house. Mr. Cruz took the responsibility and the initiative in coordinating the new gas line and meter installation with CenterPoint Energy, and made the whole installation process a very easy and worry-free transition period for us, the homeowners. This alternative solution to our dilemma was a major financial saving for us. Mr. Cruz, Cruz Electric, and Ms Audris Thornton of CenterPoint Energy worked efficiently together with us for a smooth, well coordinated installation, and the work crews from both companies were prompt, courteous, and professional throughout the installation phase. It was a well-executed “turn-key” project by Adam and Cruz Electric from start-to-finish, and it took all of the worry and bother off us.Mr. Cruz and his Cruz Electric project technicians thoroughly explained the use and operation of the Generac Generator, and made sure that all of our questions were answered when the generator installation was completed.We opted to accept Cruz Electric’s “No Worry” Maintenance Program to have their professional and qualified technicians to service our Generator. Since that date, we have had Cruz’s maintenance technicians come by and run regular routine maintenance services, which keep us assured of having an unexpected power-losses under control. The electric power grid which we are on here is subject to unscheduled “outages” of from 4 to 12 hours at times, without warnings. It is reassuring to know that our entire home and all of our appliances are available for us whenever we need it, especially in this upcoming year’s hurricane season’s arrival and the unfortunate possibility of a hurricane or tornado appearing suddenly.We can whole-heartedly recommend Adam Cruz and Cruz Air and Electric. They have been available for us when we needed assistanceThank you and Cruz Electric again, Adam, for your coordination of our generator installation process here in the Walden On Lake Houston Subdivision.Nancy & Gene

  • Review 59 (2022-03-16 - Rating: 5)

    Dylan was pleasure to work with. He was on time and extremely polite. Very thorough and competent! Really appreciate the Cruz Air & Electric experience!

  • Review 60 (2020-02-17 - Rating: 5)

    We are very happy with the work and responsiveness by Cruz AE. Travis came out immediately, and completed the job quickly once the part came in. High quality and professional service.

  • Review 61 (2022-03-15 - Rating: 5)

    Cruz employees are always polite and professional. Lead Comfort Advisor Dylan Pesnell was no exception he provided outstanding service.

  • Review 62 (2024-05-16 - Rating: 5)

    My neighbor recommended me this company, they were helpful, honest and didnt try to sell anything, if you want Pease of mind that you are getting a good treatment and price, please give them a try, I recommend them to all my friends and family.

  • Review 63 (2024-07-10 - Rating: 5)

    Great service and great company to work with. Fair prices with quick responses and service. Quality work from Cruz Air and Electric.

  • Review 64 (2019-06-17 - Rating: 5)

    Travis is very thorough and explained and answered all questions with the professionalism that one hopes to receive when calling a service person out to repair any home function. Also like to fact he doesnt try upselling anything or suggesting unnecessary or additional services which arent needed.

  • Review 65 (2023-05-24 - Rating: 5)

    Dylan was an excellent technician. He explained what was wrong with our AC and was able to fix it at a reasonable price the next day.

  • Review 66 (2022-06-01 - Rating: 5)

    Dylan Pesnell, Lead Comfort Advisor, gave us an honest, thorough evaluation and repair. His explanation was patient, detail oriented and skilled. I recommend based on professionalism and industry knowledge.

  • Review 67 (2024-08-21 - Rating: 5)

    They are wonderful especially Travis he always take care of the details, I highly recommend them

  • Review 68 (2018-06-13 - Rating: 5)

    Great experience and price. Helpful and honest. Instead of charging me for repairs that may not be worth it in the long run, discussed options with me and gave me multiple quotes. Also encouraged me shop around with competitors and to call them back if I have questions and want to discuss what competitors offer. Did not feel rushed, uneducated, or taken advantage of. So far they are the cheapest out of the other competitors we have called and we will be using them again!

  • Review 69 (2018-08-09 - Rating: 5)

    I had an entire change out of my AC and heating unit on July 27, 2018. Travis, Zach, and Pepe did excellent work. They were professional, efficient, and very tidy.

  • Review 70 (2019-03-28 - Rating: 5)

    The technician (Travis) did a complete and thorough checkup and cleaning of my air conditioning system. He was very knowledgeable and took the time to answer any questions that I had. I will request him again for any future work/checkups of my system.

  • Review 71 (2023-08-29 - Rating: 5)

    They were fast, helpful and on time! Dylan our tech was friendly and knowledgeable. I’d definitely recommend Cruz Air and Electric.

  • Review 72 (2019-11-01 - Rating: 5)

    Cruz Air was so fantastic and professional. They discussed everything with me before and after replacing my unit. I am so happy! Mr.cruz is a great person!

  • Review 73 (2022-05-04 - Rating: 5)

    Dylan came out today and fixed our problem. He was very kind, considerate and professional. We took out another year maintenance today too.

  • Review 74 (2023-03-10 - Rating: 5)

    Cruz A&E was reasonably priced.Travis B. Was very pleasant knowledgeable and efficient. I would definitely recommend Cruz Air & Electric to family and friends.

  • Review 75 (2018-07-04 - Rating: 5)

    My parents asked me to write a review for these folks and say that they were absolutely fantastic. They wanted me to mention the person that came out to their house, Trenton. They said that he and the rest of the crew that installed their downstairs unit were absolutely fantastic. Thanks!

  • Review 76 (2019-05-02 - Rating: 5)

    Travis quoted us on an entire replacement and provided us exceptional service. Very professional and dependable. Will definitely be calling Travis for any future work

  • Review 77 (2023-06-07 - Rating: 5)

    Dylan was an absolute professional. Very friendly and quickly fixed my issues. Highly recommend!

  • Review 78 (2016-03-08 - Rating: 5)

    Great service from Cruz Air and Electric. Roy Patton handled our problem quickly and effectively. Got our A/C up and running quickly. Outstanding customer service!

  • Review 79 (2024-07-10 - Rating: 5)

    Travis Blackwell did an amazing job getting our ac up and running!

  • Review 80 (2016-08-04 - Rating: 5)

    These guys are AMAZING! It was a HOT summer & our air went out. They worked in a thunderstorm to get the job done. Very easy to work with and very professional. I have a happy family because our upstairs AC works!!!

  • Review 81 (2019-05-08 - Rating: 5)

    These guys are amazing, I am a general manager of a restaurant in the heights area and we had an Electrical issue come up last night during the storm and we called Cruz air and electric to come out and assist us and they sent someone out within the hour to help us with our problem, Angel was our electrician and he was more than amazing over the top and professional, we will definitely be using them again in the future great company thank you so much guys.

  • Review 82 (2020-03-24 - Rating: 5)

    All around great experience. Travis was professional and fair, explained all my options to me and fixed my air quickly and inexpensively.

  • Review 83 (2023-09-30 - Rating: 5)

    It was installed by Cruz Electric in 2015. They have serviced also. Great Company. Adam is very helpful.

  • Review 84 (2018-08-02 - Rating: 5)

    My technician, Carlos is the best. Im one to ask a lot of questions, and he patiently answered all. Throughout my ac inspection, he walked & explained the whats & whys. Ive requested to have as my personal assigned tech!

  • Review 85 (2022-05-11 - Rating: 5)

    Dylan was very prompt and helpful. Answered all my questions completely. Highly recommend Cruz Air.

  • Review 86 (2019-10-23 - Rating: 5)

    Travis recently performed the Fall PM work on my HVAC system and installed a new thermostat. The PM work was done professionally and he set up the new thermostat and explained how to program it.

  • Review 87 (2023-07-27 - Rating: 5)

    Dylan was on time, notified us both when he was on his way, he epitomized the Cruz Electric professional employee!

  • Review 88 (2023-04-21 - Rating: 5)

    Good job they found the leak in the evaporator of a heat pump that is still under warantee. Good job in finding the micro leak with hydro chluoro carbon sniffer.

  • Review 89 (2019-09-10 - Rating: 5)

    Travis came an did an excellent job. He answered all my question and was very professional in executing the work.

  • Review 90 (2022-06-30 - Rating: 5)

    Travis was Very professional, great at explaining the situation and giving us affordable options

  • Review 91 (2023-09-21 - Rating: 5)

    Very profesional, quality work at a reasonable price! I will definitely call them again in the future.

  • Review 92 (2020-06-03 - Rating: 5)

    Great customer service. Quality work and preventative maintenance. Fixed problems caused by previous techs during install. Ill never again use anyone else.

  • Review 93 (2022-03-24 - Rating: 5)

    Dylan Pesnell was our repairman to check on AC units. Polite, on time, and speedy!

  • Review 94 (2023-06-15 - Rating: 5)

    I was appreciative that I could get immediate service at a time of emergency. Travis was amazing!!!

  • Review 95 (2020-06-04 - Rating: 5)

    Travis was on-time and quick to service the two AC units this company installed two years ago.

  • Review 96 (2019-07-04 - Rating: 5)

    These guys are awesome. From start to finish very professional people. Started on time and finished when promised. I would highly recommend this company.

  • Review 97 (2023-03-22 - Rating: 5)

    Honestly dont listen to the bad reviews. These guys are amazing and go above and beyond! Highly recommend!

  • Review 98 (2022-09-21 - Rating: 5)

    Dylan; the tech guy and his apprentice were excellent. I highly recommend this company.

  • Review 99 (2022-05-20 - Rating: 5)

    Dylan was a great technician, went over and beyond to help and took care of Everything professionally!!

  • Review 100 (2019-06-04 - Rating: 4)

    Caring family business with professional techs. Large enough to service all your needs, small enough to deliver great service with pride.

  • Review 101 (2020-01-15 - Rating: 5)

    Excellent customer service from the office personnel to The technician Travis.Prompt service and would highly recommend them

  • Review 102 (2018-01-20 - Rating: 5)

    Cruz A&E do it right! In fact, if another company failed to fix your problem Cruz A&E can.

  • Review 103 (2019-11-25 - Rating: 5)

    Great service, deal with Travis very informative about my system and great recommendation

  • Review 104 (2018-06-12 - Rating: 5)

    Trenton was outstanding. Thanks Adam for taking care of this on short notice!!

  • Review 105 (2020-05-30 - Rating: 5)

    Mario was awesome, great young man, polite and so well mannered

  • Review 106 (2023-07-09 - Rating: 5)

    Prompt, courteous and professional service by Dylan

  • Review 107 (2021-11-05 - Rating: 5)

    Quick service, fixed the problem very quickly would recommend .

  • Review 108 (2023-07-19 - Rating: 5)

    Dylan Pesmell was Excellent....

  • Review 109 (2021-02-23 - Rating: 5)

    The nicest people

  • Review 110 (2023-08-18 - Rating: 5)

    Dylan was amazing

  • Review 111 (2018-08-28 - Rating: 5)

    Awesome company !!! Great Service!!!!

  • Review 112 (2022-05-10 - Rating: 5)

    Prompt, professional service.

  • Review 113 (2017-04-14 - Rating: 5)

    Great service

  • Review 114 (2021-06-20 - Rating: 5)

    A++ company

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