Cool Experts
Located in Houston, Texas
Address: 1001 Doris Ln, Cedar Park, TX 78613, United States
Phone: +1 737-727-3688
Rating: 4.3
Services
- Online estimates
- Repair services
- Appointment required
Categories
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-01-20 - Rating: 5)
They converted our fireplace to gas a few years ago, and did an awesome job. I recently called them to check out the system before it got cold, and they came out the next day. Very fast response, friendly, and great service! -
Review 2 (2022-07-19 - Rating: 5)
We originally had a diagnostic service performed by another company. Although some of their info was correct, I feel they definitely would have up charged us for services not needed.. we opted for a second opinion and cool experts was there. Late on a Saturday I might add!! The technician (Anthony) was very professional and attentive, and discovered our issue almost instantly. The cost wasn’t nearly what I was expecting and they also waived the diagnostic fee.. I couldn’t be more happier with the professionalism and honesty of cool experts!! I will highly recommend these people to any of my friends! -
Review 3 (2021-09-20 - Rating: 5)
Cool Experts just finished repair work on my AC unit and I have nothing but good things to say. The Support/Admin staff I worked with to schedule the job was great, and Cody my technician was amazing! Super professional, knowledgeable, and respectful. He updated me throughout the job and got my system up and running in no time! I was in touch with a few different companies and Cool Experts was the fastest, highest quality, and least expensive - very impressed! -
Review 4 (2021-05-14 - Rating: 5)
I was recommended cool experts. They were on time all 3 times I had them to the house. The techs were friendly and knowledgable. They did a complete home install: compressor & furnace. They got rid of all the old equipment, and the craftsmanship of the job is great. Furthermore they were open about any recommendations for issues that they ran into when completing the job. Lastly, the quote they provided was lower than I expected and the cost ended up being exactly as planned. Would recommend to anyone needing AC work, and would also use them again in the future. -
Review 5 (2022-02-20 - Rating: 5)
Amazing. Cool Experts recently installed a new HVAC and ducts. The quality was there but smaller rooms in the house (the kids rooms) got way too hot. We called and they came out and fixed the problem for free (took them about 3 hours). Overall, I would give this company 10 stars if I could! Great service as a great price! -
Review 6 (2022-02-14 - Rating: 5)
Cool Experts were amazing to work with. There is always a receptionist who answers calls and can get you scheduled fast. They do high quality work and really seem to take pride in their craft. They are very honest and don’t try to oversell you. I got a new hvac system and new ducts for a very affordable price. I will definitely use them again in the future. -
Review 7 (2018-01-05 - Rating: 5)
Had been having some issues with a furnace at home, and decided to reach out to Cody at Cool Experts. Cody had some good work at our business, so I figured I could trust his expertise when it came to the issue at our home. I wasnt wrong! After scheduling a next day appointment, he gave me a 30 minute lead time call, as promised. After giving him some background info to the issue, he was able to quickly troubleshoot the problem. He replaced a bad capacitor with new one he had in his van and we were back to working again within 1/2 hour. The only knock I had is that it would be nice to be able to talk to someone right away, instead of waiting for a return call. Fortunately, this wasnt an emergency and I had the luxury of waiting a few hours for that phone call. In my opinion, that definitely needs to improve. Other than that, from actually getting the work done, I would definitely trust Cool Experts for your AC needs! -
Review 8 (2021-11-01 - Rating: 5)
We hired Cool Experts to install a mini split in our shop. I’ve also hired them for our home HVAC and the work has been A+ both times. The team is responsive and takes the time to outline options. They are quick to get you on the schedule and the service is worth every penny. I could not recommend them higher! -
Review 9 (2017-09-18 - Rating: 5)
We had our AC go out on a Sunday evening. Our landlord called his company that he normally uses and they would not come out till the next day. He called Cool Experts and they came out right away and got all the repairs done within a few hours and our AC up and running great. Very friendly and professional. Great customer service. I would definitely recommend this company. -
Review 10 (2017-09-18 - Rating: 5)
Last night after dinner, the family (all teenage girls) and I came home to a house with a down HVAC unit, and a wonderful 93 degrees in our living room. After, making a few calls looking for a referral, we called Cody at Cool Experts. I know it was Sunday, and after 6pm, but Cody at Cool Experts made it happen. Cool Experts were able to respond to my house within 1 hour of the call, and upon arriving he was able to diagnose the problem within 30 minutes of him being here. Cody was very hands on and showing me what was wrong with the unit and explaining why. Plus, with less than 2 hours of service, Cody was able restore the unit back to the correct operating level, and help educate myself on simple HVAC signs of wear and tear to the unit. I highly recommend Cody and Cool Experts to anyone seeking AC repair in the Cedar Park/Round Rock area. They are very thorough with the work they complete and have a clean operating work space. Cool Experts really stepped up and delivered excellent work at a competitive price for me. I cannot describe how thankful I am with Cody at Cool Experts, and helping us out on a late Sunday night.Give them a call! YOU WILL thank me later -
Review 11 (2017-11-17 - Rating: 5)
Within minutes of submitting a repair request from my home warranty company, Cool Experts sent me a text and then called to schedule an appointment. They were at my house within an hour of my request. Professional, courteous, knowledgable... fixed the problem and provided recommendations and information. Highly recommend. -
Review 12 (2016-08-04 - Rating: 5)
When we came home from vacation a month ago, it was 95 degrees in our house. When we contacted Cody the next day, he was so kind to us. He let us use an Portable AC unit before we even committed to a contract with their company. In July in Texas, having one room that is 78 degrees is a real life saver when the rest of the house is constantly hovering around 90.Once we committed to using Precision Mechanical, our experience was nothing but positive. They fit us in within a few days of us signing our contract (half down, half due at completion of work), which is fast in the busy summer season. Since our old unit was 25 years old and the compressor had gone out, we ended up replacing both our AC and heating units. We told them that we are early risers, and they were at the door at 6:30 on a Friday morning, ready to work. Cody and his team put in a 13 hour day in order to have us set up with AC by bedtime. Im sure that there are plenty of companies that would have come back to complete that work the following Monday rather than lose their Friday night, but Cody stayed until we were up and running and even came over a couple of hours later to ensure that the outside unit was functioning smoothly and correctly.Precision Mechanical has provided us with a beautiful new unit with lovely touch screen thermostats for a very competitive price. We purchased a Gold Standard American Standard unit, which has an excellent manufacturer warranty in addition to a one year full warranty from Precision Mechanical. But most of all, their customer service was just amazing. Its one month later, and we have a unit that is functioning amazingly and able to easily keep up with the soaring temperatures outside.We would definitely recommend Cody and his team to anyone seeking AC repair in the Cedar Park area. They do thorough, excellent work at competitive prices, are knowledgeable and happy to explain things to their customers (including how to apply for and receive energy efficiency rebates), and they go above and beyond what other companies would do in order to make sure that you have your AC/heating problem resolved as quickly and satisfactorily as possible.Give them a call! You will thank us later. -
Review 13 (2020-08-21 - Rating: 5)
Cool Experts went out of their way to fit me in a second time for a possible A/C leak, and when it wasn’t MY unit that was the problem they went above and beyond to check out the neighbor’s unit and let them know about the issue. They send photos of problems along with an electronic invoice in the day of service and technicians call both when they’re on their way and when they are done. I will definitely keep using their expertise! -
Review 14 (2019-08-12 - Rating: 5)
Alright, so I am currently editing my review as it deserves to be changed. Through all the nonsense over the past few days, it turns out 98% of it was because of the warranty company and their pushing the blame onto their contractors. I want to sincerely thank Cool experts for doing everything in their power to go out of their way to help us. Where the warranty company failed, Cool Experts stepped in and took excellent care of us. They came out, fixed the problem, and really went above and beyond. We look forward to working with them again in the near future! Thank you guys, and also thank you for handling my frustration with grace! -
Review 15 (2021-04-14 - Rating: 5)
My Ac wasnt working it wouldnt turn on from the outside only inside. Tech came out very politely he make sure everything was workmen he fix and pointed the problem and educated me about it. Thankful that the tech was able to get my AC running!!!! And no some of the review here are wrong they do not scam at all. I would use them again if I need to and I will be recommending them to any one in need. -
Review 16 (2020-10-18 - Rating: 5)
There is nothing worse then waking up miserable from your AC Unit going out. Cool Experts sent out Cody who evaluated the situation and acted swiftly to fix the issue. Professional and explained everything which had occured. My AC Is up and running once again. Would definitely recommend, thank you for coming out and servicing my unit on a Sunday. -
Review 17 (2019-01-23 - Rating: 4)
Cody was installing a new HVAC system for us in February and there was going to be one night with no heat.Cody went and bought space heaters for each room.I felt we could of survived the night, but he felt better giving us the option of heat.Glad he did, it got cold that night and it was nice to keep the bedrooms warm. -
Review 18 (2020-06-13 - Rating: 5)
Terry did a great job taking care of AC repair. Great customer service-friendly, knowledgeable and professional. He even called back the next day to verify that we were having no issues. -
Review 19 (2019-06-24 - Rating: 5)
Was so incredibly pleased with Cool Experts! Juan came and repaired a unit that had never worked well since the house was built 14 years ago. He took his time, explained everything to me, did not just come in, pump it up with refrigerant, demand payment and leave like has happened to me so many times. He spent several hours repairing parts that had been put in wrong before and replaced a thermostat system that did not work. The unit now cools far more efficiently than ever and is now quiet, when before it had an unbearable high pitched sound that I had been told by others was just part of how it worked!?! And to top it off, this was done through my warranty company so I wasnt out thousands of dollars. I respect this company so much for doing hone warranty work and not doing a shortcut bad job like so many others had. Thank you so much Cool Experts! I will always recommend you in the future -
Review 20 (2020-01-15 - Rating: 5)
Ive had Juan come out on two occasions now, once to my office location and another time to my home. Extremely professional, and he goes above and beyond. It would be nice to have more people out there like Juan, as hes very knowledgeable and gives us valuable feedback and pointers. I really appreciate the level of service displayed and will definitely use Cool Experts again, primarily because of my experience with Juan! Thank you sir!! -
Review 21 (2022-07-03 - Rating: 5)
Anthony was outstanding. He is professional and knowledgeable. He really has a passion for his job and people! My wife and I both highly recommend him! He even came out same day and on a holiday weekend!!!! Thank you Anthony! -
Review 22 (2014-09-16 - Rating: 5)
Thank you, Precision Mechanical, for all of your honesty and expertise. Ive used you now three times now and each time I am more impressed with you level of service. Thank you for fixing my clogged AC line, then coming back and fixing the thermometer and then coming to my other rental property and verifying there was no AC leak. I had three other people out there telling me my AC needed all kinds of work and you looked at it and gave me an honest assessment and believable next steps to fix. I appreciate you! Thx for all of your hard work!! Lisa TR :) -
Review 23 (2020-04-01 - Rating: 5)
Out downstairs A/C compressor recently stopped working. Juan came out and quickly diagnosed an issue with the wiring and got the compressor going again. He also made a couple of recommendations to improve efficiency. Very happy with Juan and Cool Experts -
Review 24 (2015-08-12 - Rating: 5)
Precision mechanical came in after ATX Express completely messed up my A/C instead of fixing it. Amy, in the office, is an incredibly sweet person and tried very hard to get us up and running asap. Juan came out to diagnose and get the parts ordered. He also was very nice and you could tell he was good at his job just by watching him. Cody came today to install the new compressor (that Atx express blew with their horrible work) and again he was amazing. He explained everything while he worked and answered all my questions. He stayed afterwards to make sure everything was working correctly. I would absolutely recommend this company to anyone in need. They will be the only ones working on my A/C in the future!! -
Review 25 (2018-01-04 - Rating: 5)
These folks were great. - I called at 9am with no heat and they were there a little after noon.Juan was very professional and explained what he was doing and also told me what to check next time while being safe doing it.Highly recommend.Thank you! -
Review 26 (2021-01-30 - Rating: 5)
Cody did an outstanding job cleaning all of my air ducts, dryer vent and installing a whole house air purifier. I highly recommend this company! -
Review 27 (2020-08-19 - Rating: 5)
The technician, Cody Bagby, is extremely knowledgeable, experienced, and very professional. He also was very respectful of my Covid-19 concerns: he wore a mask, I wore a mask, and we kept our distance All in all I am very satisfied.. -
Review 28 (2020-10-23 - Rating: 5)
Cody, the service professional was courteous, knowledgeable and reassuring. He explained the problem in detail and came prepared with the right equipment and attitude to make his visit a success. -
Review 29 (2021-02-16 - Rating: 5)
Wow; came out on the coldest day in 50 years,kept looking til they found the issue with my furnace, fixed it, and all at a great price. Will use them again. 5 stars! -
Review 30 (2021-05-28 - Rating: 5)
After another AC company told us we need Ed an entire new system cool experts came out and repaired our system quickly and effectively. We could not be more happy with them. -
Review 31 (2020-10-15 - Rating: 5)
Cody was very courteous and professional. He was very efficient in repairing my thermostat. I would highly recommend him. -
Review 32 (2017-11-17 - Rating: 5)
They have fixed some long time AC problems that no one has ever been able to figure out! Thank you Brooke!!!I highly recommend this company - easy to work with and very knowledgeable & has always shown up on time! -
Review 33 (2020-07-16 - Rating: 5)
Very professional service from Cody and a second technician. They were highly efficient, respectful and left with cool air once again blowing in my home. -
Review 34 (2019-03-08 - Rating: 4)
He did a good job but did not think he should have charged me an extra $100 for hosing off the dirty fan in my yard. I could have done that but should have been included in your service. -
Review 35 (2019-01-19 - Rating: 5)
Cool Experts installed a new system and I am very happy with thier professional service. They also did some repairs at another location and fixed the problem quickly and for a reasonable price. -
Review 36 (2022-06-22 - Rating: 5)
Quick response. Timely communication. Efficient and well-priced service. Will work with them again for future needs. Thanks, Anthony! -
Review 37 (2019-09-18 - Rating: 5)
Scheduled through American Home Shield and very happy with our experience! -
Review 38 (2020-10-27 - Rating: 5)
Cody was so very helpful and got me taken care of quickly! -
Review 39 (2020-08-11 - Rating: 5)
Good service, friendly, they call to let me know arrival time -
Review 40 (2020-09-21 - Rating: 5)
Responsive staff and same-day service. Knowledgeable staff and quality work. -
Review 41 (2020-09-12 - Rating: 4)
Came on time and did the repair clean and quickly although a little on the expensive side. -
Review 42 (2020-09-05 - Rating: 5)
Great job! Two guys came and fixed the AC immediately. Thanks. -
Review 43 (2019-03-31 - Rating: 5)
Juan was very helpful and informative. -
Review 44 (2020-08-29 - Rating: 5)
Very happy with the professional job done -
Review 45 (2019-02-20 - Rating: 5)
Came early did a good job