CityLine Air Conditioning

Located in Houston, Texas

Address: 1850 N Greenville Ave, Richardson, TX 75081, United States

Phone: +1 469-947-9287

Rating: 4.6

Services

Identifies as veteran-owned
On-site services
Repair services
LGBTQ+ friendly

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-11 - Rating: 5)
CityLine has been to the house twice. The first time for a capacitor that needed to be replaced, and the second time for a leak in the HVAC and as a second opinion through American Home Shield. Both times, they provided excellent service, and the technicians were extremely professional, helpful and responsive. For the second encounter with them, they provided the same diagnosis as the first company, but also identified a major issue with the plumbing that the first company overlooked. Alberto was the technician and was directly reachable when I had questions as I navigated the repair. Alberto and CityLine were able to fix the evaporator coil and damper motor for about the same price as the first company but with a 1-year labor and 10-year part warranty on the coil when the first company only provided a 30-day labor and 1-year part warranty, even though both went through American Home Shield. They were also patient with me and the numerous questions I had to ensure I made the best decision for the repair. For installation, CityLine sent another company they contract with, and they were equally fantastic. My wife was at home when they came, and mentioned how polite and nice they were. I went up into the attic after the install and noticed that they went above and beyond and also installed a sensor and introduced a grade to the PVC pipes out of the system to avoid a plumbing issue again. Overall, would highly recommend Alberto and CityLine. Thank you!

Review 2 (2025-01-23 - Rating: 5)
I recently had the pleasure of working with CityLine Air Technician Alberto Nevarez, and I cannot recommend him highly enough! From the moment he arrived, it was clear that he was not only professional but also exceptionally knowledgeable. Alberto quickly identified the issues with my heat kit, which were causing electrical problems, and presented me with two viable options. He thoroughly explained the pros and cons of each choice, ensuring that I understood the best long-term solution—not just for the upcoming season, but for the next decade.His expertise led to a swift diagnosis, and I must say, my home, which I’ve owned for 12 years, is now experiencing the best heating I’ve ever had, even outshining the attic unit replacement from another company in 2020. If you’re in need of HVAC services, I highly recommend choosing CityLine and specifically asking for Alberto. You truly won’t regret it!

Review 3 (2024-12-10 - Rating: 5)
Travis was awesome! So knowledgeable!! Not kidding. His experience through his travels contributes greatly to his expertise. He was able to identify an handful of issues that had gone unnoticed. So glad he was our tech!

Review 4 (2024-12-06 - Rating: 5)
Cityline has been a great experience for us. From the time of our old HVAC breaking down to the installation and more recently having Alberto come in on super short notice to check on our heating system. He was extremely knowledgeable and super easy to work with. One less thing to worry about now.

Review 5 (2023-10-25 - Rating: 5)
5 stars for CityLine Air Conditioning! The technicians were professional and very knowledgeable. Derek, Travis, Dakota and Christian all helped to answer my questions. We had our AC serviced, new Gas Furnace installed with air purifier, and also had our air ducts cleaned. I would go to CityLine first before any other company!

Review 6 (2024-08-06 - Rating: 5)
The tech was very nice and knowledgeable… however less than 30 days after they came out, I still had the same problem. It was over the holiday so I didn’t call until afterwards so they refused to come back out because I was 3 days past the 30 days. So I have to spend another service fee for them to come back out to fix what they said was fixed! I give 1 star but the tech was super nice.Update to my first review. I was not happy to have another service charge. In any respect, the text S was very nice and rolled up his sleeve to find out what the real issue. The guy worked very hard and cleared the pipe that was causing the leak that was thought to be from the AC pans over flow. The company offered to refund me a portion of my service fee. That is what I call customer service! 5 ⭐️

Review 7 (2024-11-01 - Rating: 5)
Alberto from cityline came to check both heating units. He was very thorough and explained everything about his process during this visit. He was professional and did his job as promised. I highly recommend Alberto and cityline. Thank you.

Review 8 (2024-08-13 - Rating: 5)
My tech Travis was great and very professional. He fixed my unit within the first 45 minutes and showed me how to prevent this from happening again in the future. The office scheduled same day AC repair service which was a blessing in Texas Heat. A++

Review 9 (2024-08-12 - Rating: 5)
Great service and Team. Same day service with affordable prices. My tech Alberto was very professional and walked us through all our options. Will definitely use them for all our ac repairs in the future.

Review 10 (2024-08-27 - Rating: 5)
We used CotyLine for one of our air conditioners, and they went over and beyond. They clearly articulated the issue and got it fixed in record time and with qualityA special shout out to TRAVIS who took care of us. I will certainly use them again!

Review 11 (2024-11-04 - Rating: 5)
We want to give Sarkis a big pat on the back for being thorough as he worked and he answered and explained any questions if we had any.Herepresented City Line well.

Review 12 (2024-11-12 - Rating: 5)
I have had the pleasure of working with CityLine on two separate AC repair issues in my home. First would like to commend the company for the incredible professionalism and responsiveness. We had the privilege of having Matt as our Service Technician on both occasions over the past 2 years. On both occasions was blown away by Matts professionalism, expertise and just the overall exceptional Customer service he provided. We had a separate situation that caused some water damage in drywall and Matt went out of his way to recommend someone to help us with some drywall/paint work that we need to have done. HIGHLY recommend CityLine and Matt S.Alberto from CityLine visited today to provide our seasonal heating system inspection. He was so very friendly, knowledgeable, and did a great job explaining everything he inspected thoroughly. Very pleased!

Review 13 (2020-03-26 - Rating: 5)
Carrie, Christian, Matt and Manny were phenomenal! Carrie was very good with following up with me. We played phone tag and she always returned my calls. She was patient, knowledgeable, professional and she answered all my questions. Matt came out on a Sunday and was very polite when breaking the bad news to me that we needed a new air conditioner. Christian explained everything he did when he installed my new condenser(air conditioner unit). He and Manny were wonderful and finished much earlier than I thought. I enjoyed them playing Reggae and Tejano Music at the same time while completing the install. I will keep calling CityLine Air Conditioning for maintenance and tune ups. I will also call them this winter for my heater to be tuned up. I highly recommend CityLine!

Review 14 (2024-08-09 - Rating: 5)
Its the middle of summer and your kids tell you its hot upstairs. Your heart drops as you think about the costs of a new AC. I called CityLine and they not only came out the next day but had it fixed within about 20 minutes. The technician Travis was prompt and courteous and saved the day.

Review 15 (2024-10-25 - Rating: 5)
Sarkis was excellent with his HVAC Tune-Up. Very friendly and answered all questions I had about the system. Well done !

Review 16 (2024-08-12 - Rating: 5)
Sarkis from CityLine AC was very professional and knowledgeable about his profession as an AC Technician. I would highly recommend him to anyone that I know and I would request his services again if any issues with my AC arise in the future. He is an important asset to CityLine AC now and in the foreseeable future. 5 ⭐️’s out of 5.

Review 17 (2024-08-09 - Rating: 5)
The service techs they send out are very kind and hard workers. The company is very fair and willing to go above and beyond when it comes to customer service and satisfaction. I would definitely recommend this company for your A/C needs.

Review 18 (2024-10-25 - Rating: 5)
Came in and quickly diagnose and showed us the issue. Knowledgeable technician (Travis) and also gave us other option available to us. Thank you Travis.

Review 19 (2024-07-09 - Rating: 5)
I had a great experience with Sarkis when getting my air conditioner. He was super friendly and professional from start to finish. He explained everything clearly and answered all my questions. The installation was quick and easy. Overall, I’m very happy and would highly recommend the company and above all Sarkis!

Review 20 (2024-10-28 - Rating: 5)
Sarkis was professional and efficient. He checked our unit and emailed me pricing for additional services.

Review 21 (2024-11-15 - Rating: 5)
Had a wonderful experience with my tech visit today. Alberto Nevarez was extremely helpful, supportive and knowledgeable.

Review 22 (2024-06-29 - Rating: 5)
Alberto was my repair technician and he was amazing. He kept me informed as he inspected my issue and showed me before/after pictures. He was professional and courteous.

Review 23 (2024-11-04 - Rating: 5)
Travis was thorough in explaining the work he did and the recommendations to improve our HVAC system

Review 24 (2024-05-08 - Rating: 5)
Darique was fantastic today, came in and checked out our system and showed me the levels were all in range. He was incredibly nice and knowledgeable on the entire process. I would definitely recommend him to anyone!

Review 25 (2024-08-01 - Rating: 5)
My home warranty company sent them to me after my air went out. My technician Sarkis was very professional and resolved my issue quickly. He gave me information to maintain my HVAC system to prevent future issues. Definitely recommend for HVAC needs

Review 26 (2024-10-23 - Rating: 5)
Travis and Sarkis were super helpful and patient with me during the heat tuneup!

Review 27 (2024-06-24 - Rating: 5)
Travis came out and diagnosed our AC unit quickly and efficiently! We had another company come out before and told us we had to replace our entire unit!! Come to find out we only had a leak in our coil. Saved us time and money!!

Review 28 (2024-11-11 - Rating: 5)
Great service. Fast and efficient. Santino was very knowledgeable and friendly.

Review 29 (2023-10-30 - Rating: 5)
We called 2 other companies to come out before we called CityLine. The other companies told us there wasn’t any issues. They were absolutely wrong and we knew it. CityLine was the first company that knew we needed cleaning and was competent enough to recognize what needed to be done. We absolutely recommend and appreciate everything they did! Thanks again guys!

Review 30 (2023-12-29 - Rating: 5)
Santino Williamson, and his partner Travis, are great people and provided stellar service all around. Very helpful and knowledgeable about AC systems and servicing options. Highly recommended! Thanks so much again!!

Review 31 (2024-03-11 - Rating: 5)
Booked regular maintenance check from city line and the technician Travis was on time and walked through everything. Check all the points and was happy to answer all of our concerns and questions. Overall he did an amazing job

Review 32 (2024-03-11 - Rating: 5)
Top tier service from Travis. You can tell he loves what he does. Not only did he give me some tips to make sure the unit stays at max efficiency, but he made me aware of some future moves to address the allergy problem in the house. Again, top tier.

Review 33 (2024-11-01 - Rating: 5)
Travis did a great job, explained everything and is very knowledgeable.

Review 34 (2024-03-16 - Rating: 5)
Travis has been great helping me make informed decisions on replacing my 15 year old hvac system and continously following up with me to make sure i am happy with the hvac replacement. Francisco and Eddy were awesome installers making sure the replacement process was seamless.

Review 35 (2023-06-12 - Rating: 5)
CityLine was very responsive to my request for help and support on my A/C system when it stopped cooling. Both technicians, Travis and Alberto, that worked on troubleshooting and solving were very professional, knowledgeable, hard working and thorough. Alberto was fantastic throughout the customer experience and in resolving our problem.

Review 36 (2023-09-06 - Rating: 5)
Reliable! Dependable! Excellent communication! When my AC completely crashed they diagnosed same day, ordered new units and installed quickly and affordably. As a Sr. citizen on SS, I truly appreciate and value this kind of service.

Review 37 (2023-10-30 - Rating: 5)
Alberto was great as always and very thorough and professional. He is a definite asset to CityLine and should be commended on the interaction and impression he leaves on your company. Every business needs an employee like Alberto. CityLine is my go to HVAC business and I will recommend them to anyone, thanks in much part to Alberto.

Review 38 (2023-08-27 - Rating: 5)
Alberto was very professional and fast. He quickly diagnosed the problem and had our Ac back in no time. The whole experience with the office and the team was great. Thanks

Review 39 (2024-07-10 - Rating: 5)
Sarkis was very efficient in diagnosing my AC he was very knowledgeable and friendly would highly recommend him as well as the company. Good vibes from the beginning.

Review 40 (2024-11-25 - Rating: 5)
Santino was very knowledgeable, curtesy’s, and ver professional.

Review 41 (2023-09-04 - Rating: 5)
I have several rental properties and have worked with several HVAC companies in the DFW area. Due to some scheduling conflicts I had to use CityLine for an Emergency visit. I must say, I was pleasantly surprised! The City Line tech (sorry I cant remember your name!) that came out was very professional and was able to diagnose the issue and even had the part available on their truck! The price was very reasonable and with their quick response time they got my tenants unit up and running in no time!! I plan to use them moving forward!

Review 42 (2024-10-30 - Rating: 5)
Darius perfect service. Excellent work, explained everything so I will understand clearly.

Review 43 (2023-10-19 - Rating: 5)
Alberto the service technician wasvery professional and knowledgeable. He is a great ambassador for the company. Will recommend the company to others Darique came the next day and cleaned all the duct work also five stars very professional great job

Review 44 (2023-08-17 - Rating: 5)
I recently had my AC unit replaced by CityLine. Travis, Christian and Paola were great to work with. They were professional, responsive and my unit was replaced and working within 1 day.

Review 45 (2024-08-08 - Rating: 5)
Travis was very courteous and explained everything to me. Fixed our problem and was very professional.

Review 46 (2024-08-06 - Rating: 5)
Travis did a great job! So happy with this service. Highly recommend!

Review 47 (2023-11-03 - Rating: 5)
Alberto and Darique made a good work they are very professional person, arrive on time or make sure to explain if there is a delay, also, they explain every step that they are doing and if they noticed something they will tell your right away. Alberto speak Spanish fluently which is a really good plus.

Review 48 (2024-07-07 - Rating: 5)
Sarkis was the very professional and quick in taking care of all our HVAC needs. Would highly recommend him.

Review 49 (2022-05-18 - Rating: 5)
Wonderful experience with this company, cant thank them enough... They work with me and help me get my AC up and running again. I wound up needing a few extra parts which wasnt included in the original estimate. I was taken back that they didnt charge me for any of that...WOW I found that really nice of them, it was a lengthy repair. I was expecting them to charged me for labor at least, but they chose not too, it took them most of the day to get everything fitted and put back together... Thank you very much Ill definitely be returning if I should you need their services in the future.

Review 50 (2020-04-23 - Rating: 5)
I was very impressed with CityLine. I got three bids and they had the best value for the product I selected. The installation team was excellent. They went above and beyond to make sure every detail was installed correctly and even found some issues on my vents that were on my second system and fixed them for me. They were so professional and helpful that I tipped the install team. I will call them first when my second system needs replaced

Review 51 (2024-10-29 - Rating: 5)
Alberto provided great knowledge about our system along with customer service

Review 52 (2021-04-08 - Rating: 5)
Matt is awesome. Called today and he was able to fit us in to his schedule. Got our heating system up and running. Does a good job of explaining what he is doing and why. We have a yearly maintenance agreement with CityLine. Best company in McKinney that we have worked with.8/26/20 AC upstairs was not working. Called Matt at 10 am. He was at our place by 3.Quickly figured out he Had to replace capacitor. AC up and running. They are the best!Called 4/7, AC not turning on, as part is service agreement Matt came out morning of 4/8, performed maintenance fixed clog that was causing AC to not turn on, flushed all of the lines , no charge for fix, part of yearly maintenance. Very thorough is his maintenance. Still the best.

Review 53 (2022-04-25 - Rating: 5)
Nothing but excellent and outstanding service from my first interaction to the completion of the repair. Amber in the office understood our dilemma and the urgency. We noticed some leaking and we just had new floors installed. She immediately rearranged some things and had a service guy come right out. Kanon looked at our AC and thermostat and knew immediately the problem. Not only did he fix the issue, but also gave me recommendations to keep it from happening again. True customer service!!! I have your company’s name for future reference, and will recommend you to anyone and everyone!!’

Review 54 (2024-10-30 - Rating: 5)
Sarkis was fantastic! Very professional and quick.

Review 55 (2023-04-22 - Rating: 5)
I have been working with Cityline for almost a year through American Home Shield. My AC condenser and furnace finally gave up and this company quoted me with extremely competitive price and was thoroughly responsive and customer service is also amazing. Kudos!

Review 56 (2024-11-01 - Rating: 5)
Travis did a great job would highly recommend

Review 57 (2018-08-21 - Rating: 5)
CityLine Air is THE BEST!!!! They are honest, professional, very knowledgeable in their field, and reliable! I have found that to be true of the entire staff - from the owner, to the office staff, and the technicians! I have recommended them to friends who have also been very pleased with their work and their overall experience with CityLine Air! The technicians were always on time and contacted us prior to their arrival. They were very careful in my home and took extra care to lay down drop cloths prior to removing all equipment in the attic. The technicians were very nice and professional and did a great job! Keep their contact info close at hand, you will be glad you did! Thanks CityLine!

Review 58 (2023-09-05 - Rating: 5)
Just had the a/c service by Habib and everything is working great now. He diagnosed it right away and was accurate. He was also very professional and friendly. Checked the entire system and verified it was cooling after the work was done.

Review 59 (2024-10-29 - Rating: 5)
Sarkis was very friendly, quick and explained everything to me

Review 60 (2019-06-02 - Rating: 5)
From start to finish, everyone at CityLine were amazing to work with. Matt identified the problem and gave us several options on how to fix it, giving us his number if we had any questions. Christian and one other gentleman (sorry I didn’t know his name!) came to do the work and stayed until the it was complete...a 10-hour day! Couldn’t be happier with the job they did and we have a cool house again!

Review 61 (2020-08-29 - Rating: 5)
I am a realtor and Matt Sloan from City Line Air Conditioning has helped me out so many times.When my clients need a quote or just need to get their units serviced he is always there. He is extremely professional and honest. I would highly recommend City line. Thanks Matt for always taking great care of my clients!

Review 62 (2020-03-20 - Rating: 5)
Matt provided incredible professionalism, service and attention to detail. We couldn’t be happier with the work done for us by CityLine! We found CityLine after they were a contractor we could choose from with our American Home Shield warranty. Matt ensure we were taken care of, the problem (bad blower motor) was fixed fast and efficiently and Matt ensured we were educated on all of our questions about our HVAC system, tips on keeping it running at top quality, etc. We will definitely choose CityLine in the future!!

Review 63 (2019-06-21 - Rating: 5)
Matt Sloan did a fantastic job. He came out in 10 minutes when our A/C shut down in the house. He got everything up and running and found a few things that out warranty company didn’t address. Highly recommend getting a service plan.

Review 64 (2021-12-30 - Rating: 5)
I have American Home Warranty service. They called CityLine to do make repairs to my HVAC.Matt was sent out 2 days after the call, it was Christmas. Matt found the problem within a few minutes and told me it would take a few days to get repair parts as it had to be approved and handled by the Warranty Company. I asked if there was anyway to rush the service even to the point of my guarantee of payment. He said he did not know of any way to rush the Home Warranty co.Matt then started checking and was able to determine my unit was still under Factory Warranty (something i had not even considered). He made a call and left to get the repair parts and installed them within a reasonable time. Because of the personal professional service Matt furnished, the AC was working within a reasonable time frame. I can only hope my next problem will be handled this quick. Home warranty Companys are only good to get a service rep on site quickly, on non holidays, not to get a quick repair. They take forever to get anything approved. However it is nice to not be billed for repairs.Thanks to Matt and CityLine my AC is working for the New Year. The warranty co. Received a break and I got fast repair.The HVAC is not a luxury for a lot of people in Texas.Thanks again Matt.

Review 65 (2019-08-07 - Rating: 5)
The AC is working!! Christian did his work quickly and was easy to work with... Yes. I would recommend this company. I really appreciate the effort your company made to correct the original delay, once it was determined there had been a communications failure. Three or so weeks without our unit was very annoying but you guys did your best to make up for that failure. Thank you for getting it resolved!

Review 66 (2023-10-21 - Rating: 5)
The technician Santino was very professional and thorough. He explained what was going on with my AC. I was happy with the work done and would highly recommend Santino.

Review 67 (2023-10-26 - Rating: 5)
Alberto was extremely professional explained everything clearly gave us options very happy with his service visit. We will definitely be calling CityLine back for additional services.

Review 68 (2023-04-11 - Rating: 5)
Trey is AMAZING!!!! Best AC technician that I have ever encountered. He is very knowledgeable, professional, and personable! He is definitely the reason why I will call CityLine for all my AC needs!!!

Review 69 (2020-09-20 - Rating: 5)
Thanks to Matt and his team, Chris, Robert, and Manny that helped us when they installed our new unit. We been using City line air over a year and half and about two months ago we came home and our air conditioning wasnt working, we called after hours and left a message for Matt to call us when they open the next day, but Matt called us back right away, and came out to try and get our air back working that night. We had a leak in our Coil and we needed a new unit because the unit was 30 years old and it would not be wise to put a new coil into a 30 year old unit. The whole staff was great to work with from the installers to the office staff, they worked with us from the beginning to the end. Thanks City Line Air.

Review 70 (2024-03-11 - Rating: 5)
Excellent customer service, professionalism and kindness, from every member of staff, every step of the way. High quality people and high quality work. Thank you, CityLine!Alberto came today for spring maintenance and I continue to be impressed with this company.

Review 71 (2020-08-31 - Rating: 5)
I specifically asked for the services from CityLine from my warranty; and then contacted Cityline to ensure that it was going to be Matt (as he had prompt & exceptional service done the prior time). Again this time around Matt was consistent, prompt & quick in diagnostic & repair. Thanks Cityline for keeping Matt, he is an awesome AC tech.

Review 72 (2019-06-12 - Rating: 5)
We were having AC problems for the last 3 weeks as our home warranty company sent multiple technicians with no results. Finally the home warranty company forwarded the ticket to CityLine for 2nd opinion.Matt from CityLine visited and was able to resolve the issue in less than an hour. They are professional and they take pride in their work.I highly recommend CityLine for your AC needs.

Review 73 (2019-07-10 - Rating: 5)
Matt was nothing but professional and kind! Whether he was installing our hvac system months ago or coming over late at night to fix a minor problem in our a/c! Price & customer service were great! Would use them again and definitely recommend to our friends!

Review 74 (2020-07-07 - Rating: 4)
The Service Pro was very professional & helped us understand a couple different issues with our AC system. Not sure we got all the New items quoted (some wiring/conduit not replaced) & had to remind of 40A breaker that was originally quoted at $398. Service Pro surprised we have no copay for repair, as it was on American Home Shield and they are horrible & made us wait 2 weeks to repair & we had to dispute countless charges. DO NOT EVER USE AMERICAN HOME SHIELD

Review 75 (2021-02-19 - Rating: 5)
We were fortunate that CityLine Air conditioning responded very quickly to our emergency -heater not working in freezing temperatures. Matt is vevery knowlegeable professional, he quickly found the issue, got somebody to deliver the nenecessary parts, and the heat was back on. Thank you, we will certainly become long term clients, and also recommend your services to all our friends.

Review 76 (2020-06-08 - Rating: 5)
These guys are the best! Matt was the guy that came out every time for me. He is honest, affordable, efficient and does great work. Ive used other AC companies in the past and they are just sleazy and try to upcharge me on everything. Use these guys for whatever you need and ask for Matt!

Review 77 (2019-11-23 - Rating: 5)
This company has come through for me on multiple occasions. They successfully did a complicated custom A/C system install as well as a furnace replacement. Both jobs were done professionally, with attention to both aesthetics and functionality. They have also come out on short notice when I ran into smaller issues with my system. I have not encountered anyone from CityLine who was not 100% professional and pleasant to interact with. HIGHLY RECOMMENDED

Review 78 (2020-07-02 - Rating: 5)
Matt Sloan served us today from CityLine Air Conditioning. He is excellent technically and great in customer handling. Explained me each and every step of changes he made and why he made. Answered all my questions. Advised me on how to keep AC in good shape.Like to get back Matt in future for any service need.

Review 79 (2018-11-15 - Rating: 5)
I have had nothing but positive experiences with this company. They hit all the important things for me:excellent communication, honesty, timeliness, proficiency, and just great guys that go above and beyond to make sure things get done right the first time. So refreshing. They were sent out to me by American Home Shield, but I would pay extra to get them back out again over anyone else.

Review 80 (2023-11-09 - Rating: 5)
CityLine was great 👍 technician Santino was able to get my ac up and working!! Ladies in the office are very nice and helpful! I give you guys 5 stars . Thank You Cityline

Review 81 (2019-08-03 - Rating: 5)
CityLine fixed TWO of our air conditioning units in two weeks. Matt could not have been more courteous or efficient. He is amazing! He came out on a Saturday and saved us from the Dallas heat. We are always a bit wary of the folks that AHS chooses to send to our home. With Matt from CityLine, though, they hit it out of the park! Having Matts contact number with CityLine is like having struck gold in this hot climate. I hesitate to let the public know that, because he might become very difficult to get. Thank you, CityLine, and thank you Matt for your excellence and efficient service!

Review 82 (2020-12-08 - Rating: 5)
Matt was awesome, went over several options to correct the issue. Covid safe, thorough job inspecting the entire system.Not pushy but informed me of all options both short term and long term to keep the system running.Would recommend to all looking for quality, professional repair.

Review 83 (2019-04-04 - Rating: 5)
These guys are awesome! Matt is the best and the entire crew, Christian, Manuel, Steve and Kaitlynn installed two units in our house. Very professional and well done! Entire staff is great... Thank you!

Review 84 (2019-12-20 - Rating: 5)
We have an older furnace that was having issues. Matt was out the next day and had it fixed and checked everything over for us! When he left, my thermostat was not getting temps warm and throwing codes. He came back out and found batteries had corroded in my thermostat. Put a new thermostat on, explained how to use it and was on his way! He was incredibly patient with us and was thorough. Cityline obviously has a great fleet of techs if they are like Matt!!! I will use them again for sure!!!

Review 85 (2020-01-08 - Rating: 5)
Great service call, Matt is a true professional. Will move CityLine up to my go to service provider.Matt and Dawson resolved my low pressure error in 5 minutes, gave me a thorough explanation of the issue and tips on avoiding and fixing the problem in the future.Do not hesitate, call them.

Review 86 (2020-04-16 - Rating: 5)
We worked with Matt in purchasing a new AC & Furnace- he was beyond helpful and kind and answered all questions we had ability. Went the extra mile to help us out and make us feel comfortable! Highly recommend Matt & City Line!

Review 87 (2021-04-08 - Rating: 5)
Matt Sloan with CityLine Air-Conditioning was curtious, knowledgeable, and very professional. He was super efficient and thorough in servicing our three systems. I highly recommend this company and will call on them in the future.

Review 88 (2024-11-08 - Rating: 5)
Great job doing the inspection, very thorough!

Review 89 (2024-03-06 - Rating: 5)
Travis is amazing. He answered all of our questions and was very friendly. I highly recommend City Line.

Review 90 (2020-08-06 - Rating: 5)
Was the recommended company through American Home Shield. Came out same day, repaired the part that was causing my AC to not cool down and they were done in 20 minutes. Very professional and quick. Will definitely use again.

Review 91 (2021-08-17 - Rating: 5)
Matthew has been my technician a few times and with each visit he’s professional, punctual, considerate, knowledgeable and pleasant. From start to finish, each experience with CityLine has been exactly what I needed in an A/C crisis. Texas summers are beasts, but CityLine is the best at taming them.

Review 92 (2020-08-04 - Rating: 5)
Great service above and beyond. Our Tech Robert was fully masked with shoe coverings and checked all aspects of our AC to ensure the repair of a new fan motor was fully operational. Thanks Robert and CityLine Air Conditioning. I highly recommend this company to anyone needing great AC service and repairs in Irving Texas.

Review 93 (2020-11-10 - Rating: 5)
Matt is the best! He always takes great care of our older system for the twice a year maitenance. My Australian shepherd loves him. He’s so nice and I always request him. Highly recommend him!

Review 94 (2019-11-24 - Rating: 5)
Matt did a wonderful job. He kept me informed as the job progressed and told me what was necessary of me after the work was done. He made sure that I knew about the warrantee. I would use CityLine Air Conditioning again.

Review 95 (2018-06-04 - Rating: 5)
I cannot express enough the gratitude me and my family have for this company! CityLine Air Conditioning and their business practices should be an example for any company out there. No matter what line of business it is. You could learn a great deal from them! They put the customer first and stopped at nothing to make sure we were happy in the end. They were very responsive to phone calls. I was pleasantly surprised to hear during the greeting if there wasnt a callback within 15 minutes another number was given for Victoria so that you could actually text the reason for the call and YES Victoria did respond to my text message! So awesome! My husband called our home warranty company, AHS on Thursday morning to setup CityLine to come out after another company we were dealing with never called us back after 3 days! We recieved a call from CityLine the same day and they scheduled a time to come out later that afternoon. Matt (who was terrific by the way!!!) arrived and accessed the issue. He worked with someone at the office to have a technician come out on the following day (Friday) to repair it. Jamal, Garrett and Odahir arrived at the promised time on Friday and worked into the late evening. They were wonderful and very professional! They even vacuumed the stairs! We were cleaning to get ready for a graduation party at our home so that was one thing we could mark off our list! We had a little issue with the air on Saturday morning, the day of the party so I left a message around 8:00 AM. Matt promptly called me back. He was aware of the time we needed to get to my sons graduation and realized he was unable to get here and repair the issue before we needed to get to the ceremony. He realized there was another technician in the area so he reached out to Alex! Alex was literally at our house within a few minutes and worked very hard to resolve the issue before we needed to leave! CityLine and all of its employees came through for our entire family at a very important time and we will be forever grateful! I would recommend this company to anyone who is having any issues with their AC! Each tech that came literally showed us that they cared! Its so funny because now Im walking around with sweats on because its so cold in the house and the thermometer reads 75! Not a bad problem to have considering the heat we had over the weekend! We are so thankful to everyone involved! You were absolutely wonderful! Thank you so much for being there for us!

Review 96 (2020-08-19 - Rating: 5)
A/C compressor went out and they responded very quickly, ordered a replacement since it is still under 12 year warranty and Christian and his helper installed it beautifully! Very hot temps this week so we were not out for too long. Very very happy with this company and their work!

Review 97 (2020-02-01 - Rating: 5)
Matt is absolute professional. He saved us twice when the ACs at home went out right at 6pm. He came out immediately and took care of each when it happened. Highly recommend CityLine. They are our go-to provider!

Review 98 (2020-10-30 - Rating: 5)
I am a very particular homeowner and am so pleased with the services, professionalism, courtesy & superior knowledge & workmanship from CityLine!! I was a bit apprehensive when I was told my heater needed to be replaced. I won’t tell you how old the other one was, but it had well outlived its life span. Matt checked my heating units and try though he may, the heater for the bedroom wing was “ done.” Caitlyn listened to my requests and concerns regarding installation of a new system!! Crew was amazing! Explained everything I needed to know and took extreme care in my home. Everything was left in perfect condition. I am part of the CiryLine AC club, a great value, where they check my units semi- annually. If you’re searching for a company that you can trust and will exceed your expectations- call CiryLine today! Customer for life❣️

Review 99 (2024-03-01 - Rating: 5)
CityLine was extremely professional, responsive and was able to assess the problem with our furnace and find us the best solution to get a new one. Matt made sure we were taken care of and I would highly recommend them!

Review 100 (2022-02-24 - Rating: 5)
Kanon from CityLine was very professional and knowledgeable. When I opened my front door to let him in he was kneeling next to the door and tightening up a loose screw. It is a quality individual who will see a need and meet it--just because he has the skills and abilities to help out. It didnt take much time or effort so no bill for that service. I really appreciate that and expect he approaches HVAC work the same way. Good value--maybe even additional value for your money. Thanks, Kanon!

Review 101 (2019-07-07 - Rating: 5)
Our thirteen year old air conditioner was having a hard time holding the temperature set on the thermostat. We called City Line air conditioning for a service call. Matt Sloan arrived at the promised time. We explained the symptoms to Matt, and, with one trip to the attic, Matt made a quick diagnosis of the problem. The coil was shot, leaking oil, and freezing up. Matt explained our options to either get a new coil or a new system. We elected for a new system. As Matt explained, patching a thirteen year old system would be a problem. Matt sent us a proposal for a new system within a few hours. We solicited proposals from several other companies as well. We selected City Line because its proposal was price competitive and because of Matt’s knowledge and professionalism. Two days later Matt and his installation team arrived at the promised time. Four hours later our new system was installed and running like a top. The installation team was efficient and took precautions to protect our home. City Line exceeded our expectations, and Matt was terrific from the diagnosis to the final inspection to be sure that it met his, City Line’s and Frisco’s standards. We would recommend City Line and Matt without reservation. They are also Veteran friendly, which is a plus for those of us who served.

Review 102 (2020-10-19 - Rating: 5)
Matt helped us fix our AC through our home warranty, he was prompt, professional, and answered all my questions. I had heard of people having terrible experiences when having to deal with HVAC repairs but from start to finish, Cityline was truly amazing to work with.

Review 103 (2020-10-31 - Rating: 5)
Matt did an excellent job and patiently explained what he is doing and educates Customer on basic DIY maintenance. I would call him and his company when we need a HVAC repair. Nice person to work

Review 104 (2024-05-03 - Rating: 5)
Awesome service. Complete system replacement in less that 24 hours and he came out the next day to double check everything

Review 105 (2023-09-04 - Rating: 5)
Very impressed with CityLine!! They were respectful from start to finish, very communicative and answered all of my questions with politeness and professionalism. Highly recommend!

Review 106 (2022-04-08 - Rating: 5)
This company was very professional. They were able to come out and fix my AC problem in a timely manner. I recommend this company 100%. I will definitely call them first if the need arises in the future.Mrs. Robinson

Review 107 (2024-07-08 - Rating: 5)
Santino was able to get my a/c cooling … Very professional and knowledgeable. Thank you

Review 108 (2020-10-10 - Rating: 4)
Matt was excellent. He was professional and very helpful even though it wasn’t the greatest news he was thorough and explained so that I could understand. Also, My Frenchie thought Matt was his new best friend.

Review 109 (2024-10-21 - Rating: 5)
Alberto, was great! Excellent service.

Review 110 (2024-08-09 - Rating: 5)
Sarkis did an awesome job fixing our ac our house is nice and cool again

Review 111 (2019-08-31 - Rating: 4)
Christian Morales is great. The Company is responsive to service requests but maybe doing work for AHS at a deep discount so it can recover its costs and profits by doing the add on work (under the cover of code compliance) covered by American Home Shield warranty company.and charging it to customers with warranty.

Review 112 (2023-12-14 - Rating: 5)
Wonderful service, new HVAC system and duck cleaning... Travis was so caring n detailed in all the work completed...they over did all expectations!!! Wonderful experience!!!

Review 113 (2023-09-05 - Rating: 5)
Very courteous and professional. We broke down on one of the many hot days we have had and they had us back up and running in no time at all. Thank you for everything.

Review 114 (2020-06-17 - Rating: 5)
I would definitely recommend CityLine Air Conditioning to everyone . I am so impressed with the professionalism of Matt Sloan and every employee from CityLine Air Conditioning . The stress of COVID -19 did not impact their ability to deliver. Their product and service was impeccable . Great job to the team and I am so thankful I now have cold air !

Review 115 (2020-03-31 - Rating: 5)
Matt Sloan was great. He’s been out before and is always on time, polite, professional and thorough. No hard sell and always communicates what he is doing and what to watch for regarding your HVAC. No complaints.

Review 116 (2024-10-24 - Rating: 5)
Alberto was very through and took time answers questions.

Review 117 (2024-10-31 - Rating: 5)
Alberto was great. Very knowledgeable

Review 118 (2020-02-06 - Rating: 5)
I greatly appreciate the personal time and attention they provide their customers. They are professional and personable. They establish genuine relationships with their customers. We are on first name basis with both Max and Matt. They are knowledgeable and customer focused.

Review 119 (2018-07-03 - Rating: 5)
I used Home Advisor to find a good company to service my house AC unit. At first I got one from Kennedale out near Arlington. They were supposed be coming between 11AM and 1 in the afternoon. At 1:15 they were a no-show and they hadn’t called me so I called them and Home Advisor. They hooked me up with Cityline who could have a tech to my place with the hour. Matt and his trainee Cedric showed up on time and did a professional job. Pricing was fair and I was happy to have a cool house in 100 degree weather. The other company? Sorry. You lost out.

Review 120 (2020-10-27 - Rating: 5)
Matthew Sloan has been an outstanding representative of CityLine Air. He found out we could not be seen until the next day and made sure he stopped by immediately to fix our locked thermostat. We now have heat tonight for this cold spell! Thank you, Matt!

Review 121 (2024-03-13 - Rating: 5)
Travis was super informative and very helpful. Very professional with his job. Would highly recommend.

Review 122 (2023-12-20 - Rating: 5)
Great experience! Timely arrival. Quickly and efficiently completed job.Customer oriented teamfrom start to finish!

Review 123 (2020-12-07 - Rating: 5)
Excellent service. Quick response, quick repair by a highly skilled and friendly technician. Matt represent his company well. I would not hesitate to use again and again. Highly recommend this company.

Review 124 (2020-03-16 - Rating: 5)
Could not ask for better service! I received an appointment for the next day, they were on time, explained to me exactly what they did to fix the issue and were in and out fast! I will definitely be recommending them to all my friends and neighbors. Thank you CityLine!!

Review 125 (2024-02-01 - Rating: 5)
The technician Alberto arrived on time, knew the equipment he was working on, very professional, clean and was happy and very thorough.

Review 126 (2022-05-22 - Rating: 5)
The people commenting about AHS problems must not run a business. They give you options and tell you exactly what the problem is. I did not feel pressured and I understand non covered fees. Because I have a feeling AHS pays them nothing to put it in. Plus why would you spend 2-3k on a old system that is not even the new freon ?? (spellcheck) ps Cody was very on top of things and so was the install crew

Review 127 (2024-11-04 - Rating: 5)
Travis was helpful, eager to help quite knowledgeable

Review 128 (2019-03-30 - Rating: 5)
I happened to pick these guys through my home warranty for an AC issue, and theyve provided nothing but top notch service. Matt is the technician that usually comes out, and I cant recommend him enough. I cant recommend him and CityLine enough.

Review 129 (2019-07-10 - Rating: 5)
Awesome experience working with this team. Very courteous and prompt staff. They were moved with compassion when I said my little toddler was suffering without AC. They replaced my unit that very day and they work very professionally . God Bless this company and their staff.

Review 130 (2020-08-01 - Rating: 5)
Matt was on time, professional, and knowledgeable. Ive worked with him before and these traits have been consistent throughout. I would highly recommend the company and technician.

Review 131 (2020-08-31 - Rating: 5)
Excellent company. Very professional representatives. Robert Young solved our problem quicker that we expected. We are very thankful that they are available through our home warranty coverage.

Review 132 (2023-10-30 - Rating: 5)
Alberto was very good. He fixed the issue with the heater instantly and explained everything very nicely

Review 133 (2019-06-26 - Rating: 5)
CityLine Air Conditioning, offered the best customer service. They kept me updated with the progress of the work. Kept me informed about the appointment times. They completed the work to our satisfaction.

Review 134 (2020-07-10 - Rating: 5)
Matt and His assistant Rob were very professional in this difficult time with COVID-19 everywhere. They wore mast and took all precautionary measures for our safety. Well done Matt and Rob

Review 135 (2019-05-29 - Rating: 5)
HVAC wasnt the issue I was having, but Matt with CityLine was dispatched by American Home Shield to further investigate. Matt was honest, empathetic and professional. He checked out every potential option and helped reconfirm original suspicions that the plumbing was the source of the leak.

Review 136 (2021-06-17 - Rating: 5)
Matt,Did check the total my HVAC to make sure is there any other issue other than Themostat relay.Waited patiently to make sure the HVAC system is in and off after changing the relay.He is very helpful, friendly and professional.Came on time and took care of my issue.Regards,Shyam Yadavalli

Review 137 (2019-09-13 - Rating: 5)
Rodney and I have a lot in common and will probably end up being pals. Thanks for sending an honest trustworthy technician. He also speaks highly of Cityline and how they treat their employees.

Review 138 (2019-05-24 - Rating: 5)
As usual, the service call with Cityline Air went quickly and smoothly. The service man, Matt, was very pleasant and quite adept at finding the problem. I will definitely use them whenever I need an air conditioning service call.

Review 139 (2023-08-12 - Rating: 5)
Request Travis as your tech!!Prompt, professional, and honest. Wouldnt hesitate to use again

Review 140 (2022-09-09 - Rating: 5)
Cityline replaced our AC units and stayed late to make sure everything worked. Even came back the next morning and made sure everything was operating properly. Nice people to work with.

Review 141 (2020-08-18 - Rating: 5)
Love this company! They are very responsive and Ive dealt with 4 employees from their company and they are all very nice, professional, and informative. I will only be using cityline air conditioning because they dont try to play games or upsell you. They tell it to you like it is.

Review 142 (2019-06-24 - Rating: 5)
Matt is the best repairman I have ever come in contact with. Smart, thorough, fast, and explains what the problem was and how it was fixed. The best possible service.

Review 143 (2024-10-28 - Rating: 5)
Alberto did great job 👏

Review 144 (2019-06-05 - Rating: 5)
CityLine A/C, has always been a rewarding experience. Technician Matt has always been efficient, professional, and knowledgeable. I personally request CityLine when my very OLD A/C decides to give me grief. Thanks again Matt.

Review 145 (2020-11-07 - Rating: 5)
I was seen by Matt for a second time now since using the company for bi annual maintenance. He is pleasant and abided by wearing proper protective gear before entering my home. Thank You, Matt !

Review 146 (2021-11-05 - Rating: 5)
Great work, very professional and courteous and all around job well done. Ill definitely call Matt again whenever I need any HVAC work.

Review 147 (2022-03-16 - Rating: 5)
City line air is a fantastic company. They go the extra mile and send techs out that know their business. I highly recommend you call City line if you want it done right the first time.

Review 148 (2024-10-25 - Rating: 5)
Very professional and explained everything clearly.Thank you!

Review 149 (2021-06-09 - Rating: 5)
The guys worked extremely hard and did an excellent job! I had my 22 year old AC and furnace replaced… all in one day! Would definitely recommend Cityline Air Conditioning.

Review 150 (2021-09-02 - Rating: 5)
Matt is an exceptional rep, offers superior customer service, and we are lucky to have found such an honest and knowledgeable technician.

Review 151 (2020-06-27 - Rating: 5)
Very professional and knowledgable. They stayed around until the job was done. I was inpressed considering how long it took and how hot it got on the attic (where the unit was located). I would totally recommend and use them again!

Review 152 (2019-06-14 - Rating: 5)
Quick response and nice, helpful staff, thanks to Matt and his partner our Ac is working great since they fixed it last week! Happy to recommend them to anyone I know!

Review 153 (2020-06-03 - Rating: 5)
Good communications thru the booking and service process. Matt the tech was on time, very good about providing problem resolution options and did a great job.

Review 154 (2018-10-30 - Rating: 5)
Great service!! The technician (sorry, don’t have his name) was super nice and courteous. Gave me great advice and was never pushy or “salesy”.

Review 155 (2019-08-27 - Rating: 5)
Charles Walter was very knowledgeable person, knew what he was doing. Initially AHS were sending some other company technician, I asked for some one else. I am glad with CityLine.