Bannister Plumbing & Air

Located in Houston, Texas

Address: 4555 N Jackson St, Jacksonville, TX 75766, United States

Phone: +1 936-879-6372

Rating: 4.9

Services

On-site services
Online estimates
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-04 - Rating: 5)
Kirby and Christian were both amazing! I’m very happy with their expertise and patience explaining everything to me. I never sign up for membership type things, but I was so pleased with their work that I signed up for the monthly plan to receive discounts on services because I know I will only use them in the future. I also had a wonderful experience with the woman who answers the phones a few weeks ago! I called asking about a possible frozen pipe and she gave me advice about turning off the water in case it was frozen and then called me a few hours later to check on us. This was above and beyond in my opinion! Great customer service all the way around!

Review 2 (2025-03-01 - Rating: 5)
Scott Bennett and his partner Jacob were fantastic. We had several renovations done in an older home we just purchased. They installed several fixtures and appliances and tested each one to make sure there were no leaks or other issues. Scott and Jacob were both professional and super easy to get along with. They asked insightful questions to make sure we knew about these new products as well as offering sound advice on how to care for them. We have been big fans of Bannister for some time now, and will continue to be because of the quality of their employees and ability to get each job done with integrity and precision.

Review 3 (2025-02-20 - Rating: 5)
Christian and Lee were absolutely wonderful. They took the time to explain things to me and made sure I didnt have anything unanswered before they left.Christian has helped my husband and I before. He is an absolute gem. Very knowledgeable, polite and patient with the typical customer that has no clue about HVAC. Thank you guys for being amazing!

Review 4 (2025-01-10 - Rating: 5)
Professional from start to finish. We had a great experience with technician Scott. He took time to explain how they work and the product/ services provided. I was pleased with his knowledge and workmanship. He was patient, answered questions and respectful to our home. Exceptional service!

Review 5 (2025-02-27 - Rating: 5)
Jake showed up to our office in a timely manner. He was very polite and showed great concern for our problem. He went above and beyond to take care of the issue. We will definitely use him again. Thank you for your help and knowledge.

Review 6 (2025-01-30 - Rating: 5)
I recently had my yearly plumbing checkup and would like to thank Scott Bennett and Bannister Plumbing for a job well done. I very much appreciate the time Scott spent discussing how to best protect my pipes during winter freezes. I highly recommend this company. Have used them for years and they have always done a great job. Many thanks!

Review 7 (2025-02-28 - Rating: 5)
Pablo did a superb job assessing my plumbing issue. He offered a few options to fix the problem and explained each one in great detail. Im very pleased with his professionalism, but I wouldnt expect anything less from Bannister!!

Review 8 (2025-01-13 - Rating: 5)
⭐⭐⭐⭐⭐I recently had the pleasure of working with Will Langston from Banister to replace the supply lines to my washing machine, and I couldn’t be happier with the service provided. From start to finish, Will was professional, punctual, and incredibly knowledgeable.The job was completed efficiently and with great attention to detail. He took the time to explain what needed to be done and ensured everything was working perfectly before leaving. The quality of work was top-notch, and I appreciated the cleanliness and respect for my home throughout the process.If you’re looking for a reliable and skilled plumber, I highly recommend Will at Bannister.

Review 9 (2025-02-17 - Rating: 5)
Matt was a gentleman. He explained exactly what he would be doing. He gave me cost of repair before he began his work. He was friendly, and businesslike at same time. His appearance was clean and neat. We would not hesitant to use your company again. Sharon Cartwright

Review 10 (2025-02-19 - Rating: 5)
Jackson was great! Very professional, explained everything very well. The prices seem high, but Im old and probably stuck in the 1980s. I would appreciate my subscription applying to ask structures on my property, otherwise no complaints.

Review 11 (2025-02-27 - Rating: 5)
I cannot say enough about Jackson. Jackson was personable, professional, informative and knowledgeable. After he finished the work ,he took the time to explain and show me what he’d done. I was very pleased with my service and Jackson.

Review 12 (2025-01-17 - Rating: 5)
Bannister plumbing sent Reuben Lara promptly to my home this morning. He and his assistant found the problems and repairs were made. I was kept informed every step of the way! Very courteous service at good price!

Review 13 (2025-01-24 - Rating: 5)
Wil did an exceptional service repair at my home. He is very knowledgeable regarding his craft. He presents well as a person and takes the time to explain his repair process. As always Bannister Plumbing did a professional job! I highly recommend their service!John

Review 14 (2025-02-25 - Rating: 5)
Jackson did a great job! He was here on time. We discussed the issues and he made the repairs in a timely manner. I am very satisfied with his visit.

Review 15 (2025-02-27 - Rating: 5)
I highly recommend this company! Everyone I spoke with, from the after-hours call service, to the schedulers, to the plumbers, was so courteous and professional. They communicated with us every step of the way, were transparent when discussing pricing and services, and were great to work with all around.

Review 16 (2025-01-17 - Rating: 5)
I called at 7:30 Friday morning because my hot water heater was not working and they sent someone to my house first thing that morning. Tristan was his name and he was very mannerly and explained everything to me. He gave me different options and had a new one installed by afternoon. I like how they have a set price and do not charge by the hour. This is the second time I have used them and each time I have been extremely please. I highly recommend them!!

Review 17 (2024-12-17 - Rating: 5)
I couldn’t have asked more a more pleasant and wonderful experience!! Branden was amazing and I explained everything in detail and communicated everything before he did it!! Showed me live digital feeds inside the pipes!! If you’re into your faith, and I am, he even prayed with me when they were done. He had an excellent apprentice in Michael, and he was amazing, too!! I truly believe God brought me together with these two!! Bottom line is He does exceptional work and does it right the first time!!

Review 18 (2025-01-07 - Rating: 5)
Zack did a fantastic job. So very polite, respectful, explained everything very well, no pressure, hard working, did excellent what he said needed to be done. Bannister has my business for life.PS: Signed up on their Star Service Program today, it is a super deal everyone ought to get one.C W Hodges

Review 19 (2024-12-17 - Rating: 5)
Zach knows how to get the job done right. Brought new construction home to code! Would definitely call on Bannister Plumbing for any plumbing related issues. Thanks!

Review 20 (2024-12-27 - Rating: 5)
Jonathan was efficient and walked us through the situation very well. He made sure we were educated as possible about what needs to be done next. And clean! They made a concerted effort to not mess up floors/fixtures. Would highly recommend.

Review 21 (2025-01-23 - Rating: 5)
Had to look for new plumbing services since the retirement of a plumber I’ve used for years. Bannister is now at the top of my list to call. I’ve been in construction for an over 20 yrs and never experience the professionalism, ease of appointment, communication, courtesy, as these people. YOU WONT BE DISAPPOINTED! And if you are Im confident they’ll do everything in their power to make it right. They’re just that type of people.

Review 22 (2025-02-13 - Rating: 5)
Bannister Plumbing has always been so pleasant to work with! Their employees are amazing, hardworking and respectful all throughout the job. Today I had the pleasure to meet Christian and he really set the bar high! He went above and beyond any expectations I had by informing me of each step of the tuneup on my HVAC. So respectful and kind! Because of employees like Christian is why Bannister will always have my business!

Review 23 (2025-03-01 - Rating: 5)
I called Bannister Plumbing at the last minute because my water heater went out and they were able to get out here this very day and take care of it. Kirby was polite and very capable and took great care inside the house.

Review 24 (2025-02-22 - Rating: 5)
Micah was my technician and he was fast, upfront and thorough. He had to replace my blower motor and while he has the blower out he took the extra steps to wash it off since it was out for the repair. Would recommend to a friend

Review 25 (2025-02-26 - Rating: 5)
Jacob and his assistant are an outstanding team. Both helpful and informative, they were quick to answer questions. Always polite, professional, and respectful of my time and schedule.

Review 26 (2024-11-22 - Rating: 5)
First time customer and was very impressed and highly recommended their services. They were very courteous and kept me updated for my scheduled appointment. Brandon arrived promptly, was very professional and explained every step of the process as well as the cost. Did a great job and I will ask for him in the future 😃

Review 27 (2024-11-11 - Rating: 5)
We have had a few experiences with Bannister Plumbing and have been very pleased with the service. Our latest plumbing need was to replace our hot water heater. The service technician was Pablo. He was extremely knowledgeable and professional. He took care of the situation with no issues. They always show up when scheduled. Do the work needed, charge the price quoted, and are helpful and friendly.

Review 28 (2025-01-03 - Rating: 5)
We noticed a gas smell in our house so we called Bannister. Brandon and Clayton showed up when they said they would and went to work. They found the leak inside the wall and took care to cut the wall out in a way that would make it easier to repair. Brandon realized the danger of the situation and stayed late to get it fixed. These guys are so professional and personable. They went out of their way to take care of us and we appreciate it so much. Brandon is a great person. Having people like Brandon and Clayton at Bannister, makes doing business with them so easy. I will be a lifelong customer.

Review 29 (2025-01-23 - Rating: 5)
Both, Jonathan and Julio, are very friendly and professional. I was able to view their findings with them and Jonathan explained the job in detail. Two hours later the job was completed to our satisfaction and the cost was reasonable.I will call them in the future.Thanks for a job well done.

Review 30 (2025-02-05 - Rating: 5)
Scott from Bannister Plumbing inspected the plumbing and multiple water heaters in our 62 year old house. He provided great feedback on the positives and negatives of our water systems. I feel like he educated us well on what we are facing. Polite, professional, and kept everything tidy.

Review 31 (2024-12-31 - Rating: 5)
We recently had our hot water heater replaced, and the entire process was smooth and hassle-free. From setting up the service to securing financing, everything was seamless. The technicians, Pablo and Micah, were both knowledgeable and efficient, providing clear and straightforward explanations. Overall, it was a great experience with excellent service!

Review 32 (2024-12-26 - Rating: 5)
Jacob came out quickly to take care of relocating a fridge line for me. He was very professional, knowledgeable, and took pride in his work. Great overall experience, will be calling again in future!

Review 33 (2025-01-29 - Rating: 5)
Very thankful I found Bannister Plumbing . The technician Will was wonderful. He clearly explained what he was doing, went over the cost, and completed the service quickly. Will was extremely professional and courteous.

Review 34 (2025-02-14 - Rating: 5)
Very professional and fast! Technician solved the issue I was having, and also identified a couple of other issues with plumbing in my house when doing their standard inspections for all fixtures and hot water heaters (including finding a roof leak, very glad he found it before it had a chance to get worse!). Cleaned up all of his mess afterwards. I am pleased with the work and will very likely use them again in the future.

Review 35 (2024-11-06 - Rating: 5)
Jake was very knowledgeable and professional. I appreciated him taking the time to explain the corrections needed. They fixed the current issues and provided a long solution for the near future. Overall pleasant experience from both Jake and Michael.

Review 36 (2025-02-03 - Rating: 5)
Micah arrived on time. He checked our HAVAC system, he went over all his finding with me. I was able to authorize the items I wanted completed at this time. Bannister Plumbing has a caring, professional staff, Micah represented your company well and completed his work in a proficient, timely manner. Thank you Micah.

Review 37 (2024-11-26 - Rating: 5)
Chris was very friendly and informitive. He took the time to explain the work and was very professional. After he was completed he asked if I wanted.to know of Bannisters other capabilities and outlined the companies other abilities. Highly recommend.

Review 38 (2024-11-11 - Rating: 5)
We have used Bannister on a complete down to the stud remodel on our home, as well as for several other projects. In our opinion, this is one of the most capable, professional, and caring companies in the East Texas area. Their service and expertise are impeccable and if you need the best, I recommend them above any other plumbing and air company around. We were taken care of today by Zachary as lead, and assisted by Clayton. Zachary is the consummate professional and extremely concerned about customer satisfaction. Clayton is lucky to have Zachary as his mentor. Their expertise, and professionalism is what we have come to expect from Bannister Plumbing.

Review 39 (2024-10-15 - Rating: 5)
We have had a couple of plumbers from Bannister Plumbing come out and do some work for us. The first was Brandon and the second was Kyle. They were both very professional, very knowledgeable, friendly, and prompt. I was informed during the entire process. They did want I needed them to do and I was charged the price quoted. Everyone I have contacted at Bannister Plumbing, on the phone, or in person, has been a pleasure to deal with and I would gladly use their services in the future.

Review 40 (2024-11-27 - Rating: 5)
Upfront and professional. Brandon did a great job and wouldn’t give up until he isolated the problem and fixed it. He removed the wall and did a great job cleaning up the mess. This company and employees really care about their customers. Bannister Plumbing is honest, trustworthy and they get the job done well!

Review 41 (2025-02-21 - Rating: 5)
Matt offered solutions and went the extra mile to ensure we wouldn’t have another leak on our vessel sink anytime soon. Will definitely use him again!

Review 42 (2025-01-29 - Rating: 5)
Jacob was great! Perfectly explained my situation and gave me his expert recommendations. Would highly recommend Bannister especially Jacob. Will definitely use again.

Review 43 (2025-01-20 - Rating: 5)
Will Langston was great. He checked things out with my gas fireplace, explained the problem, and also explained why he could not do anything further at this point. He also provided me with the name and phone no. for the company I should call to investigate the issue further. Also when I called to make an appointment, the office staff was extremely accommodating and polite, including on the day of my appointment when I requested a shift in the time due to a conflict.

Review 44 (2024-10-04 - Rating: 5)
We have always had a great experience with Bannister. Jonathan was respectful, courteous, well dressed and really new his stuff. Ive had some friends that said Bannister was pricey but I say you get what you pay for. Always great service!

Review 45 (2025-02-10 - Rating: 5)
As always, can you get it done cheaper? Sure. Will the job be as good as Bannister? Not likely! You will always get a fair price, hard work, and dedicated service from Bannister Plumbing. These professionals set the standard for plumbing excellence and knowledge of their industry. Highly recommended.

Review 46 (2025-02-04 - Rating: 5)
I am very satisfied with their service. Im a senior woman and it was affordable for me to get repairs made. They even gave me a senior discount!!! I will definitely be calling them back and asking for Jacob to come back and fix a few other issues I have. Yippee I have water back on!!!!

Review 47 (2025-02-26 - Rating: 5)
Tristan worked really hard today to get my problem solved. He was very professional and knowledgeable. Gave me a great bid on the work to be done.

Review 48 (2025-02-25 - Rating: 5)
Scott was extremely knowledgeable and courteous. And he was very thorough in getting our tankless water heater operational. Good job, Scott.

Review 49 (2025-02-10 - Rating: 5)
Matt was great. We appreciated how he explained everything and was very upfront with pricing. He did a great job. We will call Bannister with future plumbing needs.

Review 50 (2024-11-11 - Rating: 5)
Very pleased with Bannister Plumbing. Roxanna, the phone receptionist, was very nice and extremely professional. Scott B., the plumber was prompt, knowledgeable and easy to work with. He explained every step of the process.The entire experience makes me think I called the right people for my plumbing needs.

Review 51 (2024-11-27 - Rating: 5)
I recently had Zach and his crew from Bannister Plumbing out to my house, and they did an outstanding job. They installed two Renia hot water heaters and worked late into the night to make sure everything was done perfectly. Their professionalism and courtesy were top-notch, and they left the work area spotless. The entire experience was seamless, and I couldn’t have asked for a better team. Everything is working great, and I would highly recommend Bannister Plumbing to anyone in need of quality plumbing services. Thanks again for a job well done!Scott Stovall

Review 52 (2024-11-11 - Rating: 5)
Chris came out today for a service call. He was great in every way. He was very neat and organized and took the time to explain what he was doing. He could not have made the experience any better. I will definitely choose Bannister Plumbing next time for my plumbing and HVAC needs. Thank you, Chris!

Review 53 (2025-02-27 - Rating: 5)
Service was very fast and efficient. Pablo was the service tech and he was very friendly and knowledgeable. I would definitely use this company again in the future.

Review 54 (2025-02-07 - Rating: 5)
I had an emergency plumbing problem & Ruben Lara was the gentleman from Bannister Plumbing who came to my rescue. He listened as I explained my dilemma & was able to determine the problem, make repairs, answer my questions & calm my fears. He has returned once again to complete more repairs & has done an admirable job. I look forward to seeing him for any future plumbing problems I might have.

Review 55 (2025-02-22 - Rating: 5)
Great service. Friendly, professional, knowledgeable. Cleaned up very well when he finished. Pablo did an exceptional job all around.

Review 56 (2024-12-20 - Rating: 5)
Awesome experience from the first call. Ladies at the office pulled my name up from previous time and had all my info right in front of them. Same day service as well fixed the same day. They also went out of there way to get the parts delivered from Tyler since they did not have it on the truck and my issue was fixed. Another thing that I highly respected, I love the fact that they had Christian music on while I was on hold while they were checking my warranty and all. It says something huge about who they are. You dont see a lot of companies doing that now days. Not many businesses have the guts to do that anymore due to having to worry about what some people would say or think.

Review 57 (2024-11-13 - Rating: 5)
Kurt Richard done a great job on getting the unit going. Informed me of what he had to do as well as got replacement parts ordered. I am positive that him coming back with the parts will be just as smooth and painless as this encounter.UPDATE: As expected Kurt done a quick and painless repair!

Review 58 (2025-01-10 - Rating: 5)
He did great. And he is so nice along with the young man that was with him. They just kept checking on anything I would ask about.He is the best. Thanks for sending him.

Review 59 (2025-01-08 - Rating: 5)
Brandon was great. He explained everything clearly and was patient when I ask questions. If I have plumbing problems in the future, I will certainly ask for him. I was very pleased.

Review 60 (2025-02-24 - Rating: 5)
I called Bannister plumbing with a problem and had Ruben out within 2 hours to help assess the problem. Ruben went above and beyond to help us with our problem. Bannister plumbing will have our business from now on! Very pleased with Bannister Plumbing!!!

Review 61 (2025-01-03 - Rating: 5)
When I need plumbing work done, I always call Bannister. They send the nicest young men who do a great job and clean up afterwards. The cost seems reasonable and their work is guaranteed. Ive never had to test the guarantee because Ive never had problems with the work.

Review 62 (2024-12-06 - Rating: 5)
Bannister did a great job of diagnosing the problem and repairing it. They were prompt, efficient, and left the work area extremely neat.

Review 63 (2025-01-13 - Rating: 5)
Kirby and his helper were very friendly and courteous. They were on time and did the repairs in a timely manner. Very professional. I will use use your services again

Review 64 (2025-01-07 - Rating: 5)
Bannister Plumbing and Air, Lee Baker did an excellent job for us. He was very thorough and courteous and took care of our concern with our AC not working properly. Spencer was also on site and provided multiple options for us and took the time with Lee to answer all of our questions. We look forward to a long relationship with Bannister Plumbing and Air for both our AC and Plumbing needs. Thank you both.Kurt, came out to service the AC after a power outage and did an excellent job in a very timely manner. Great people and great service.Scott was out to complete our annual plumbing inspection. He did a great job inspecting all plumbing as well as household smoke detectors and carbon monoxide detectors for proper function. He also provided a thorough inspection report which was reviewed with us for clarity upon completion of the inspection. Bannister and its team have provided great and honest service we are happy to work with them.

Review 65 (2025-01-03 - Rating: 5)
RUBEN did a excellent job. He was so careful to keep everything clean. Was polite and answered all of my questions. Highly recommend Banniste Plumbing and Ruben.

Review 66 (2025-02-05 - Rating: 5)
Tristan was great! He was polite and knowledgeable. He went above and beyond. I would recommend Bannister Plumbing to anyone who has plumbing issues.

Review 67 (2025-02-18 - Rating: 5)
Very polite and respectful. Knew what they were doing and also made it where I don’t have to take another day off. I would recommend.

Review 68 (2024-08-21 - Rating: 5)
Bannister installed all of our plumbing for our new building, so we gave them a call when we started experiencing some issues with our restrooms. I was very impressed from the start with Barbaras courteous & professional demeanor on the phone. They scheduled us for between 8 and 11, but called at 7:55 to let us know the tech, Branden, was on his way. He arrived promptly & introduced himself immediately. He was very knowledgeable & explained everything in detail, even showing me 1st hand what the issue was. We will not call anyone else for our plumbing issues! You guys have an amazing team!

Review 69 (2024-11-28 - Rating: 5)
Scott Bennet is an excellent plumber. He explained everything along the way, and made the experience easy and calm to me. A valve broke off under my kitchen sink as I was preparing food for Thanksgiving. This happened Wednesday evening. Scott saved Thanksgiving! I will not hesitate to call Bannister Plumbing for any emergency or project.Thank you, Scott

Review 70 (2025-01-21 - Rating: 5)
We appreciate Tristian coming out after hours. A part that was installed last week failed and Bannister Plumbing stood behind their work. They had to cap off the water line for tonight and will be back tomorrow to finish up the repair. I will highly recommend Bannister Plumbing to anyone that needs plumbing work or ac repair.

Review 71 (2024-12-20 - Rating: 5)
Pablo was amazing! He was very courteous and did a wonderful job. He went above and beyond what I expected! He was so thorough and fixed everything I asked for!

Review 72 (2023-04-18 - Rating: 5)
I have had them out before so based on that, I called them again. Very professional looking, knowledgeable and quickly repaired my plumbing issue. After accessing the situation Trey gave us a total cost before continuing repairs. His assistant Pablo was equally as efficient. They both wore bootie covers on their feet to protect the inside of my home. I cant say enough good about these two and the company which also called when they were on the way here.

Review 73 (2024-10-19 - Rating: 5)
Kurt, is the right person to interact with homeowners and he is a very good reflection of Bannister Plumbing.Kurt educated us every step of the way, e.g., show/tell each part, photos of mold, demonstrating a cheap filter vs a real filter.He took the time and patience to answer every question. And, were pleased he suggested the a better way to clean the air and kill black mold while doing it.We couldnt be more pleased with Kurts expertise, sincerity, and salesmanship. Were very pleased with the cost, too!Thank you to Kurt and to Bannister Plumbing for a warm, clean home!Paula Raney

Review 74 (2025-01-30 - Rating: 5)
Bannister Plumbing is excellent!!! I had a problem and they were able to get out and fix it right away. Very professional!! Will definitely be using them if I need them again!!

Review 75 (2025-02-18 - Rating: 5)
Tristan was very knowledgeable about his job told me things that I could have done told me things to look for very polite I thank yall very much for sending him to me and my home he was good enough that I had to buy him lunch.. thank you all again and thank you Tristan keep up the good work

Review 76 (2024-12-06 - Rating: 5)
Kurt was very curteous and professional. He solved my equipment problem in a matter of minutes. I am very thankful for Bannister Plumbing being able to get me scheduled so quickly.

Review 77 (2025-02-17 - Rating: 5)
The best thing I can say about anything Bannister Plumbing is these guys are without a doubt, the best service company in the industry. Micah was my HVAC man and performed an amazing job and Scott was my plumbing man and performed an equal job, my sink plumbing never looked better.

Review 78 (2024-11-18 - Rating: 5)
Will with Bannister plumbing came out on an after hours service call and went above and beyond to remove the clog in our drain. Did everything he could to get the job done and save us some money too. Would recommend ten times over!

Review 79 (2024-09-23 - Rating: 5)
Jacob did an excellent job in a very timely manner. Great price and exceptional service. Will recommend to friends and family and definitely will use them again.Signed satisfied customer 👍

Review 80 (2024-09-26 - Rating: 5)
I’m so glad I heard the commercial for Bannister on the radio. Jonathan was wonderful and will definitely be using them again. Very honest an up front with me. Updates can be so expensive but I don’t have a husband to help me so he was very understanding about that. What a great company..

Review 81 (2025-01-03 - Rating: 5)
My technician, Micah was extremely nice and courteous. He gave me a thorough explantation regarding my system. He was kind enough to provide me with the filter size for my unit when I shared my husband had recently passed and I am unable to reach it.

Review 82 (2024-10-28 - Rating: 5)
Jonathan was very knowledgeable. And although my repairs are going to be extensive, he kept me from having another costly repair done that another local plumbing company recommended. I will use them in the future!

Review 83 (2025-01-03 - Rating: 5)
I called in a panic. Both sides of my kitchen sink and dishwasher were not draining, causing flooding in my kitchen. They got to me the same day and sooner than the time window they gave me when i called. Both guys were very professional and explained everything clearly. They offered me a 1 year no clog warranty that I signed up for, for peace of mind. Im probably going to sign up for the star club they offer when they come back Thursday to fix a pipe in my wall. I live in an old house and I had to call them out again after they fixed other plumbing issues in this old house. I trust them I love that they honor the first quoted price and they dont go up in price. The men who have come have always been very nice and courteous. I called them with an emergency my whole entire house was backed up two days ago they came out yesterday and now I can wash clothes dishes and take showers.

Review 84 (2025-01-10 - Rating: 5)
Banister was quick to schedule an appointment. They were courteous over the phone, informative and Kurt was a knowledgeable, kind, and supportive service person.

Review 85 (2024-09-17 - Rating: 5)
Impressed with Banister Plumbing from beginning to end! I’ll be using them from now on. The communication and customer service is TOP NOTCH. Jon was incredibly knowledgeable, and explained everything clearly. They fixed my issue, and I am extremely pleased.

Review 86 (2024-09-12 - Rating: 4)
Scott B. came out and did a plumbing inspection for me, flushed out my water lines, and flushed out my water heater. He did find some problem areas and gave me several different pricing scenarios which was extremely helpful in making a decision on what to tackle first. As always, Bannister’s tech had fantastic customer service and he heard me out on my objections without treating me like I didn’t know what I was talking about (had pre-spoken to some friends in the business in different states). The ONLY reason I didn’t give the full 5 stars was because I do feel that Bannister is a little higher priced, but they do have great customer service and that means a lot.

Review 87 (2024-10-28 - Rating: 5)
The Bannister crew did an excellent job of checking our home indoor water system from top to bottom. They gave me a system inspection report and explained everything on the report. I was very much impressed with their thorough inspection.

Review 88 (2025-01-19 - Rating: 5)
I appreciate the call back early Saturday morning to assess the likely issue and the timing. He followed up as agreed and came. Thorough and willing to solve the technical issue with other key information from the team. Issue was solved and the hot water system was repaired as needed. I remain impressed with the Bannister team. Courteous and professional and responsive.

Review 89 (2024-10-30 - Rating: 5)
Pablo with Bannister Plumbing was very courteous, patient with my barking dog, thorough in his checking all areas of plumbing in my home and efficient by starting the HW heater flush first. He gave clear explanation of options to help with my plumbing. I would recommend him to anyone for home plumbing checkups.

Review 90 (2025-02-18 - Rating: 5)
They went above and beyond. Will and Jace were great. They took time to answer all my questions and made all repairs. Excellent!

Review 91 (2024-12-10 - Rating: 5)
Brandon was the greatest! Honesty, integrity, and even had a personality! The work he did was impeccable, and I will definitely be requesting him every time we have plumbing needs!

Review 92 (2025-01-31 - Rating: 5)
The price seemed a bit high, but the services provided were really excellent. The service technicians were really friendly and professional. I would use them again.

Review 93 (2025-01-23 - Rating: 5)
This young man (Will) knows his job.He is awesome.If I need service again, I will definitely get him again!!!!! He is so helpful.

Review 94 (2024-12-17 - Rating: 5)
Of all the people that have came to my house from Bannister plumbing he is my favorite. He was very Insightful, polite, and made sure I understood the process if I can get him every time I will be happy

Review 95 (2025-02-10 - Rating: 5)
Micah was fantastic, did a thorough inspection of my system along with recommendations and actually found something not set up correctly and replaced a capacitor. Fantastic job!

Review 96 (2024-12-02 - Rating: 5)
Such a great personality and super sweet! Very patient with my elderly mom! If we need a plumber again- we will sure call you back and request Pablo!

Review 97 (2024-11-13 - Rating: 5)
Nothing but praise for Kyle from Bannister Plumbing. He did a thorough job cleaning the clog and; just as importantly, took (a lot of) time to answer my questions concerning other plumbing issues we were having.

Review 98 (2025-02-12 - Rating: 5)
Christian Edwards did a fantastic job performing maintenance on our HVAC system as well as explaining throughly what he was inspecting and the way everything works. I would highly recommend bannister plumbing and air for any work or maintenance needed along with requesting Christian for the technician.

Review 99 (2023-10-10 - Rating: 5)
First placed I checked for a dependable/trustworthy plumber was the BBB Central East Texas, to make sure they are accredited! Reached out to Bannister Plumbing and Air & had a most pleasant experience with Barbara, who dispatched Brandon! Such a professional, respectful, courteous & knowledgeable gentleman! Thank you all, for making this usually dreaded experience a very painless one! 5 stars all the way ! 💙🙏🏻 #BBBAccredited #SupportThoseWhoSupportYou

Review 100 (2023-10-12 - Rating: 5)
Lee, Kenton, and Parker were the perfect team to get my A/C installed on a Sunday! Lee worked with me to get pricing and really put in the extra effort to get our house cool again. Install was clean, courtesy from the guys was incredible, and pricing was very fair for an after hours weekend job. I have been in the apartment maintenance industry for over 30 years, including A/C work as well and I would be proud to have techs like this working for my conmpany! I would recommend Banister to any of my friends or family.

Review 101 (2024-09-12 - Rating: 5)
Kirby provided detailed information about my water softening system that was installed 1.5 yrs ago by Bannister. He has been factory trained and answered all my questions about system performance and maintenance. Very courteous and professional. This is why I use Bannister Plumbing.

Review 102 (2025-02-26 - Rating: 5)
Jake was very friendly and assured me they would get everything taken care of. Super happy with the work they did.

Review 103 (2024-12-15 - Rating: 5)
Jake is a great example of what Bannister plumbing is ... an honest plumbing service company with knowledge employees who provide excellent service. He went above and beyond to explain current options and future considerations.

Review 104 (2025-02-05 - Rating: 5)
I cant be happier! Bannister came out and solved a problem that another company wanted $3500 just to throw darts in the dark at. They were so professional and tried every piece of equipment they had to get through what the other refused to even look for. They will be my number 1 call going forward.

Review 105 (2025-02-13 - Rating: 5)
Christian Edwards performed an annual heating maintenance inspection, he was professional in his interactions and solid in his technical knowledge. He is a good representative of Bannister Plumbing & Air.

Review 106 (2025-02-27 - Rating: 5)
Very professional & courteous. Respectful of your home & property. Highly knowledgeable of plumbing issues & services available.

Review 107 (2025-01-08 - Rating: 5)
Have had multiple occasions to use Bannister’s services and as always they are professional, courteous and so pleasant to work with from the intake operators to the technicians. Highly recommended.

Review 108 (2025-02-27 - Rating: 5)
Incredibly good experience. Very professional and very quick. Great detail. Would definitely use again

Review 109 (2024-11-19 - Rating: 5)
Bannister plumbing is a fantastic company and Ruben is great at his role. Hes so knowledgeable and relatable. Very professional!

Review 110 (2024-09-26 - Rating: 5)
Bannister Plumbing & Air has been our go to company for all our plumbing and HVAC needs. Roxanne at the office has been very helpful with setting up the appointments and accommodating our requests for a specific time. Kirby has done various plumbing jobs for us and also installed our waterpurification system.Before the system was installed we had a free consultation with Kirby during which he explained the process to us and also answered all our questions.Our HVAC has been tended to by Christian. He gave us a very good advice on improving the air quality in our house and uponhis recommendation we had our ducts cleaned and an HVAC UVlight installed. The work was performed by Christian and JosePepe and they did a very thorough job. The air quality in our house has improved tremendously.The Bannister company not only has the most skillful and professional employees but their attention to detail, like wearing plastic boot covers, makes them stand out among others.I have never had anybody coming to the house with the shoe covers except Bannister.I highly recommend Bannister Plumbing and Air to anybody whowants to experience great service and professional skills at their best.

Review 111 (2025-02-05 - Rating: 5)
Great service, fast, friendly and thorough. Tech explained all the cost before hand so Id known ahead of time. Will use them again if we have to.

Review 112 (2025-01-08 - Rating: 5)
Im very happy with Bannister Plumbing & Air. Next day service, very professional, explained everything b4 starting, went above and beyond to make sure leak was fixed. Thank you Jackson Loya.

Review 113 (2024-08-22 - Rating: 5)
Called after 5pm and left a msg with the answering service. Within 5 minutes, Micah called and said he was en route from Tyler to Athens. They arrived within 45 minutes and promptly went to work. Micah and his manager went above and beyond explaining things and keeping me updated on prices. They had my air conditioning fixed and running in short order. Will definitely be using them for all my air conditioner needs.

Review 114 (2025-01-18 - Rating: 5)
Tristian came out this morning and fixed our problem. He is very professional and is typical of the quality people Bannister hires. I would recommend Tristian and Bannister to anyone needing quality plumbing services

Review 115 (2024-12-31 - Rating: 5)
Micah was very professional and knowledgeable about his work, and everything he had to do he would show us what he was doing and why he had to do it, he would explain everything to us, I would highly recommend Micah he was awesome 👌.

Review 116 (2025-02-04 - Rating: 5)
Very professional! Gave different opinions, very affordable and explained the fix needed very clearly! Cleaned everything up and I would definitely use again!

Review 117 (2024-10-18 - Rating: 5)
Scott, Jackson & the other plumber who came out to work on my sink were outstanding young men. They have worked hard to fix the stubborn leak there. They were very professional and respectful.

Review 118 (2024-09-23 - Rating: 5)
Jacob McKnight did a great job. Let me know within 5 minutes of arriving exactly what the issue was. Would certainly recommend for a quick, easy and transparent process.

Review 119 (2024-10-23 - Rating: 5)
Came early, found and fixed my problem gave me a heads up on an entirely different potential issue (electrical, so not their area, but still helpful!) and left the place all clean and better than they found it. Plus they were both super friendly and informative. Thanks guys!

Review 120 (2024-11-08 - Rating: 5)
Zach was very friendly and polite. They were able to find the problem quickly. He left some quotes for other work that needs to be done and was able to answer all my questions. I was very satisfied with Zach and his partner. I highly recommend Bannister Plumbing!

Review 121 (2025-01-08 - Rating: 5)
Scott B Was so helpful to me today. This is my second experience with banister and both times The technicians have been professional, explanatory, and helpful to me

Review 122 (2025-02-27 - Rating: 5)
Brandon with Bannister plumbing did a superb job, pleasant personality and is a born again believer in Jesus.

Review 123 (2024-10-15 - Rating: 5)
Did a great job as always. Noticed some improvements that could be made by a previous AC installer which made sense to me. Came out and got the job done. Definitely be using them again.

Review 124 (2024-12-23 - Rating: 5)
Brandon is very knowledgeable. Explained everything in great detail. Cheerful disposition. Definitely an asset to your company! Highly recommended.

Review 125 (2024-07-24 - Rating: 5)
We support LOCAL! Scott Bennet was Very professional and knowledgeable! The issue and plan to resolve said issue was explained and executed perfectly! He Went the extra mile, which we appreciate so much! Our issues were resolved in a timely manner, and the right way! He and the team from Bannister Plumbing cleaned and hauled off the old and left us in perfect FOREVER shape! Highly recommend! One and done! We can’t thank you enough!

Review 126 (2024-10-31 - Rating: 5)
Brandon from Bannister plumbing was very efficient and friendly . I can not say enough how clean his work was and would definitely use Bannister again. Have a Blessed day

Review 127 (2024-12-23 - Rating: 5)
Pablo was quick to respond, did what was needed in a timely manner, and was a pleasure to work with. Would definitely request him for any future plumbing needs.

Review 128 (2024-10-02 - Rating: 5)
One small phone call. Sent Micah out. He knew actually what the problem was. Came in handle business and then some, answered every question could possibly ask to a person and he was on point.. more then happy with Micah. Keep it up bubba you’re killing it!! Thanks. If I have any other issue I hope he’s the one they send out!

Review 129 (2024-11-01 - Rating: 5)
Will and Ryan were very professional and helpful with our needs for our plumbing problems . They were able to get things done in a timely manor !! Thank you so much for your expertise in service !!

Review 130 (2025-01-22 - Rating: 5)
The technician was knowledgeable on what he was doing on this job. This company was very helpful and I did not have to wait along time for the repair.

Review 131 (2024-10-03 - Rating: 5)
Kirby was very courteous and professional. He gave a detailed explanation of the problem and fixed it. I will always use Bannister Plumbing and Air for our plumbing needs. Great company!

Review 132 (2024-11-15 - Rating: 5)
Micah is very pleasant and professional. He patiently explained everything he was doing in a way I understood. Micah was able to make requested repairs quickly. He was very conscience about leaving the area like it was by picking up after the repairs.

Review 133 (2025-01-13 - Rating: 5)
They were extremely informative and very kind. Quality work. I enjoyed having them here and will have Them anytime I need plumbing work done.

Review 134 (2024-09-27 - Rating: 5)
Bannister responded quickly and professionally. Everyone was friendly from the dispatchers to the technicians. Glad I found them and plan to stick with them for all my HVaC and Plumbing needs.

Review 135 (2025-02-18 - Rating: 5)
Jacob and his coworker were very professional and we are very happy with the work.

Review 136 (2024-12-27 - Rating: 5)
Had a little emergency over Christmas break. Called and had someone out within about an hour. Got the problem fixed and were very courteous and professional.

Review 137 (2025-02-25 - Rating: 5)
Bannister is always great!! Love them all- theyconsistently provide excellent service on all levels.

Review 138 (2025-01-15 - Rating: 5)
Johnathon is a very polite and personable young man. Explained everything well and took care of the problem in a timely manner.

Review 139 (2024-10-22 - Rating: 5)
We received excellent customer service from Will today at our church. We look forward to working with this outstanding organization in the future. Will went above and beyond to get us what we need.

Review 140 (2025-02-18 - Rating: 5)
This service person went ABOVE & BEYOND!! My husband has recently had surgery and was not able to store our Christmas decorations back up in our attic. Since the service guy was up there, they loaded all the stuff up in the attic for him!!! We are so greatefull!!!

Review 141 (2024-08-20 - Rating: 5)
Will was so nice and polite. Did a great job. Highly recommend.Had Bannister out again to move and replace old hot water heater that started leaking. Jacob came out and helped me on the wkend. 100 year old house needed updating. Israel and crew were awesome. Took longer than they thought but never one complaint and no extra charges. My plumbing company of choice.Scott came out to tie up some loose ends. Really nice guy. Did a great job. Verify informative, knows his stuff.Jacob came out today because I thought I had a leak. Nice guy knows his stuff. Thanks Bannister Plumbing and all the staff

Review 142 (2024-08-31 - Rating: 5)
At the end of 2023 we purchased an older but remodeled home, however long story short, the cast iron pipes in the concrete foundation were leaking, causing 3/4 of our home to flood! We met with a leak detection plumber out of the Dallas area and he said the pipes needed to be replaced - ugh! Although we didn’t get a good feeling from that particular company so that began our very long journey to find a Specialty Plumber that we felt knew what they were doing! After several months, we finally found the best in East Texas - Bannister Plumbing out of Jacksonville, Texas. Bannister has a product that lines the existing cast iron pipes which prevented them from having to dig up our entire foundation!! THESE GUYS ARE AMAZING AND WE DEFINITELY FELT COMFORTABLE THEY KNEW WHAT THEY WERE TALKING ABOUT!! We met with their top specialist Jonathan Garcia-Zavala and Ryan his Technician and these guys were so great!! We are so grateful to be in such great and knowledgeable hands!!8/29/24 UpdateOur plumbing issues are completed and working great!! Today Roy and his crew Carlos and Edwardo came back to complete the final phase of our repairs by replacing the sewer pipe that goes from our home 175 feet to the city line. They worked SO hard and did an amazing job!! In my lifetime I have used many plumbers and Bannister Plumbing is without a doubt the best of the best!!! If you are looking for a plumber that know what they’re doing, then Bannister Plumbing is who you want👍Thank you again so much,Bill & Machelle

Review 143 (2024-09-17 - Rating: 5)
Ruben and his partner were flawless, proactive, competent, courteous, responsive, checked out all our plumbing and offered us a very attractive, inexpensive annual contract with fabulous (cost effective)benefits. 😀 Very happy customer!

Review 144 (2024-08-13 - Rating: 5)
Bannister Plumbing was recommended to me when a different local plumbing company couldnt fix our plumbing issue. They came the same day and were very communicative about the issue. They gave me options for the repair before doing any work. They cleaned up after themselves and were very professional.

Review 145 (2024-12-07 - Rating: 5)
Kurt with Bannister plumbing was extremely efficient and explanatory. This was my first experience with Bannister and they came when they said and were honest in their work ethic.

Review 146 (2024-08-27 - Rating: 5)
We are very happy with Israel and his crew. They were very professional and diligent in finding the best way to repipe our 60 year old home for gas. They were all very pleasant to talk to and Israel made sure we were completely satisfied before he left.

Review 147 (2024-09-12 - Rating: 5)
Excellent service. Arrived earlier than scheduled, very thorough and thoughtful service. Received answers to current issue and how to avoid future potential issues. Highly recommended. Call them...you wont regret it.

Review 148 (2024-06-16 - Rating: 5)
We recently replaced our ac and furnace. They were very professional. Spencer was a great salesman and helped us decide on our new unit. After the install we initially had an issue with the thermostat not working properly. They sent the install service Manager Brad to help us figure out the problem. He sent some techs to figure it out. They replaced the thermostat with a different one and so far the unit is working wonderful! We greatly appreciate the attentiveness that they displayed in helping us fix the issue. I would recommend them to anyone needing ac/heating or plumbing help. They are good people who do great work. Thank you Bannister plumbing and air. So far we are very happy with our new ac!

Review 149 (2025-01-16 - Rating: 5)
Very pleased with the service Scott provided. He was very professional and gave us details on the condition of water heaters. I highly recommend Bannister! Great company.

Review 150 (2024-08-28 - Rating: 5)
The service techs arrived on time and were professional both in appearance and manners. They went to work repairing an underground outside line going to our home. The broken area of the pipe was found and repaired, The water was turned on and the repair confirmed. The dirt was returned and the hole filled packed and leveled. Great job.

Review 151 (2025-01-24 - Rating: 5)
Very friendly service from the office to the tech. They had a full schedule but still made time to fix our main line drain issues on a Friday.

Review 152 (2024-10-01 - Rating: 5)
Our technician (Jonathan G) did a great job, he was very knowledgeable & efficient. Next time I need something Ill definitely go back to Bannister.

Review 153 (2023-09-14 - Rating: 5)
Update - 9/2023: Had a whole house re-pipe to replace 75+ yr corroded pipe in crawlspace. They insulated piping , threw in an additional outdoor faucet and shut off water valve for my home for free! Toilet re-set, bathroom sink and faucet install completed. Everything is working great! Original post: I have used Bannister for pretty much all of my plumbing and they have done exceptional work! I was skeptical when they started to offer HVAC services but gave them a chance since the plumbing services went excellent. Well… they knew what they were doing. Top notch! Professional, HONEST and fair pricing. They will be my go-to for both HVAC and plumbing.

Review 154 (2023-11-15 - Rating: 5)
The Bannister Crew was Fantastic ! Ruben came and gave us all the info we needed. Answered all our questions. The crew of Israel & Jr came, did a fabulous, efficient, and perfect install of new gas line, and stove top. This all happened in 2 days !! Excellent everyone !!

Review 155 (2025-02-21 - Rating: 5)
Finally, a professional company with no run-around. Excellent, all-around service. Highly recommend.

Review 156 (2025-01-22 - Rating: 5)
Showed up before appointment time. Figured out problem quickly and efficiently. Gave me all of my options. Was very informative.

Review 157 (2025-01-17 - Rating: 5)
Pablo was perfection. Congenial, knowledgeable, & expeditious. We couldn’t have asked for a better experience!

Review 158 (2024-07-11 - Rating: 5)
I highly recommend Bannister Plumbing! We have been having extensive plumbing work done over the past several weeks, and they have been great! Very professional, polite, and good at explaining everything! Israel and his team, and Chris and his team have all been fabulous in every way!

Review 159 (2025-02-05 - Rating: 5)
I can’t say enough good things about this company and Jacob. I would use no other company. Thank you for doing a great Job. God bless this company.

Review 160 (2024-08-19 - Rating: 5)
Scott came to do plumbing inspection. Very courteous and knowledgeable. Informed what he’s going to do before starting and explained his recommendations when he finished. Very patient in answering all my questions. Highly recommended!

Review 161 (2025-02-10 - Rating: 5)
Matt did a great job. Very knowledgeable and thorough in the repair he completed.

Review 162 (2024-04-02 - Rating: 5)
Bannister Plumbing 🪠 is hands down THE BEST! I have used their plumbing services several times and they NEVER disappoint!Ruben is always very professional and courteous. He is very knowledgeable and does a great job!Russell worked with Ruben today. This is the second time Russell came to service my plumbing issues and he is also very professional!If you need plumbing work don’t hesitate to call Bannister. They’ll get ya flowing real quick! 😉

Review 163 (2024-11-05 - Rating: 5)
Jackson Loya did an outstanding job with completing the maintenance inspection on our plumbing system. He was very professional and knowledgeable about his work.

Review 164 (2024-11-02 - Rating: 5)
Every time we call Bannister, they show up ready! These guys are on time, respectful, knowledgeable, and courteous. Over the years we have had multiple issues that have needed attention (the joys of being a homeowner): hot water heater replacements, water leaks in the yard, gas leaks in the house, and our AC going out. Each time, they have stepped up to the plate to fix it right the first time, at an affordable rate, and put our family’s safety first. They also go out of their way to make sure we have been properly informed up front about the entire process. We have never had to call for a second opinion because they do it for you. Overall, a 10/10. Whatever this company is doing to train and keep technicians, it’s working. Their technicians are competent and possess great work ethic. We can honestly say that we have never had a single complaint.Today specifically, we would like to thank Tristan for getting us back in the laundry business haha! I had a waterfall in the laundry room this morning. As a family of 5, you know that the laundry never ends. This guy deserves an ata’boy and a raise! He was respectful and efficient! Thank you so much, Tristan!Go with BANNISTER, these guys are doing it right.

Review 165 (2024-11-05 - Rating: 5)
Jon did a quick and timely plumbing job for us. He was informative and professional. Easy to talk with and did a good job. I recommend Jon.

Review 166 (2024-07-03 - Rating: 5)
Scott Bennett with Bannister Plumbing and Air came out to check a possible water leak in my home. He was very polite and a super nice guy! Very thorough and informative! My son-in-law worked for this company until he passed away last year and Bannister was so good to him after he got sick and then to my daughter after his passing. This is a great company with great values! I would recommend them to everyone for any and all of your plumbing and air problems!

Review 167 (2024-11-26 - Rating: 5)
Kurt was very professional and prompt. He answered all my questions. Will gladly call Bannister again.

Review 168 (2025-01-03 - Rating: 5)
Kurt was very nice and knew what was wrong right away. Also very very friendly . If you need this company to come to your house Id ask for Kurt. 😊

Review 169 (2024-12-25 - Rating: 5)
Great experience technician went above and beyond to get us taken care of. I definitely recommend Bannister Plumbing.

Review 170 (2024-06-14 - Rating: 5)
Kirby did an excellent job. He kept me informed in a way I understood everything. He was well groomed and very polite. He is an asset to Bannister Plumbing and Air. I am extremely pleased with his service. I will continue doing business with Bannister 😊Thank you,V.L. Bradshaw

Review 171 (2023-11-06 - Rating: 5)
We were very pleased with our service from the first phone call to the end of the job. They were very polite and efficient! We had a new water heater installed.

Review 172 (2024-08-24 - Rating: 5)
He arrived on time like promised. He explained every step that he would take. He found the problem and then explained my different options to fix it and made arrangements to get everything fixed and organized. He did not rush me and took time to explain and answer all my questions.

Review 173 (2024-10-28 - Rating: 5)
Pablo was awesome. Walked us through everything. We were very comfortable with the whole process. Definately recommend.

Review 174 (2024-07-18 - Rating: 5)
Made a panicking phone call to Bannister plumbing. Water leak at the water meter right after the back flow valve. We haven’t had water all day. They came out in less than 20 minutes, took care of it. Its 90 degrees outside and Trey was happy and very friendly, had a smile on his face. He told me I needed a new back-flow valve. They took care of me. Thanks thanks thanks

Review 175 (2025-02-21 - Rating: 5)
Another excellent visit & a quick repair on my 16 year-old furnace. Parker is an outstanding representative for the company! Im seeing the Banister trucks more and more on my street as I spread the word to my neighbors --- use Bannister for fair pricing and excellent service.

Review 176 (2024-07-31 - Rating: 5)
This was the first time I had used Bannister for my HVAC needs. I was initially impressed with the number of positive reviews on their site. I was moreso impressed with the professionalism, courteousness and communication when they arrived. Lee was very knowledgeable and found the issue immediately. I appreciate the honesty and integrity of Bannister through Lee as I am not one who is versed in HVAC issues. It’s great to do business with a local company who has your back. Thanks Bannister…you will be my go when/if the need arises again!

Review 177 (2024-08-09 - Rating: 5)
Had a great experience as always with Banister. Zachary was personable and responded quickly to our needs. We are so thankful for those who work after hours!

Review 178 (2024-12-27 - Rating: 5)
The employee were great very informative and understanding tristen was great very professional and friendly and helped us weigh our options 10/10 would recommend

Review 179 (2023-08-23 - Rating: 5)
Micah came out to repair my central air conditioner. This guy is so awesome! He is not only professional, polite and knowledgeable. He went above and beyond of what I was expecting. He told me the issue, cost and that it would be repaired the following day. But he went all the way to Bullard to get a room ac, hooked it up in my bedroom so I would have some air in the meantime. Thank you so much Micah Edwards!!!!!

Review 180 (2024-10-11 - Rating: 5)
Kirby and his crew were professional and thorough in their work. We will continue to use Bannister Plumbing for future projects.

Review 181 (2024-12-27 - Rating: 5)
I’ve used Bannister for several projects. Tristan recently came out to give an estimate on some remodeling and he was very professional and extremely helpful in his approach to making sure our project would be done in the most cost effective and efficient way possible. I’m looking forward to getting the work done and using Bannister to help!

Review 182 (2025-02-21 - Rating: 5)
Very professional and timely experience! Wonderful service,Thanks.Another Great Service!

Review 183 (2024-09-03 - Rating: 5)
Brayden and Jace did an outstanding job today installing a new water heater. Called Bannister this morning and within no time had plumbers on site. I’m talking Jimmy John’s fast! From the moment they answered the phone until the job was complete. True 5 star professionalism!

Review 184 (2024-11-22 - Rating: 5)
Pablo was friendly and gave details on the work he was doing. The work was well done and he made sure everything was cleaned up.

Review 185 (2025-03-02 - Rating: 5)
Brandon listened to me. He was quick and was just fabulous!

Review 186 (2024-11-01 - Rating: 5)
Both technicians were very knowledgeable, professional and courteous and did an excellent job installing my new water heater.

Review 187 (2025-02-27 - Rating: 5)
The service was excellent and the technician was professional and well trained and personable.

Review 188 (2024-07-18 - Rating: 5)
So thankful for Bannister Plumbing and Kirby specifically. He has been a great help explaining things and getting us the help we need. I feel confident with his assessments. If he isn’t sure about something, he doesn’t hesitate to tell me, but will also find the answer. We will always use Bannister.

Review 189 (2024-08-07 - Rating: 5)
Will Langston came out looked over everything and explained a couple of options he could do. Once we came up with a plan he got started right away and had it done in no time. Will definitely use Bannister again because of him.

Review 190 (2024-12-31 - Rating: 5)
Nice work done by Tristan and very prompt service after I called. Very helpful and informative.

Review 191 (2024-11-02 - Rating: 5)
Tristian did a great job fixing our plumbing issue. He was very friendly, professional, and kept everything clean. Thank you!

Review 192 (2024-12-20 - Rating: 5)
They did a great job. Everything was explained. Extremely satisfied with their work.

Review 193 (2024-12-11 - Rating: 5)
Chris was very thorough and answered all our questions. The Bannister Star program is great!

Review 194 (2024-08-17 - Rating: 5)
Very pleased with the service. The guys were very professional and very friendly. I will never use anyone Except Banister plumbing and a/c from now own. VERY GOOD SERVICE.

Review 195 (2024-11-04 - Rating: 5)
We cannot thank Lee enough for his professional skill in expertly diagnosing our air conditioner’s malfunction and then quickly making the necessary repairs. He followed up with seeing to it that all maintenance issues had been addressed and we are so thankful to know we have thoroughly functioning heating and cooling. We are so thankful for Bannister because we have complete confidence in their technicians that they treat our home as if it were their own!