Artech Heating & Air

Located in Houston,

Address: , , ,

Phone: +1 817-426-2653

Rating: 4.4

Review 1 (2017-06-12 - Rating: 5)
This is A+ customer service at its finest. I called and asked if they provided the service I needed, unfortunately they do not like everyone else. I come to the conclusion noone does anymore after asking every company in town.But this gentleman stood out from the rest and went the extra mile knowing he wasnt going to get any service from me since he didnt offer what I needed.He was polite and stayed on the phone to troubleshoot and see what my problem might be and informed me on how about fixing the different possibilities. People like him are hard to find anymore and customer service like this rates highest in my book. I was so impressed I immediately reviewed and give the highest stars. Neither I do often and when I do need a service this company offers he will be the one I call.

Review 2 (2019-07-31 - Rating: 5)
When our AC failed we called Artech last year, and they were there the same day! We were out of the country at the time and the house sitter reported it to us. The repair was finished before we evengot home!This time, our RV air had a problem and again, theyre Johnny on the spot! Same day I called, a repairman contacted me within 15 minutes and scheduled for the same afternoon! You cant beat that kinda service! Thanks Artech!

Review 3 (2013-06-28 - Rating: 5)
Response time was unbelievably fast! When I first called I was a little put off by the lack of professionalism (they answered the phone with hello and not the name of the company. I had to ask if they were an air conditioning company). Within an hour they were at my house. My problem was simple. Within 20 minutes it was fixed and they were gone. They left me some suggestions on extending the life of my unit. I am extremely pleased.