AC WIZARD

Photo of AC WIZARD

Located in Houston, Texas

Address: 10725 Sandhill Rd #105, Dallas, TX 75238, United States

Phone: +1 214-342-2665

Rating: 4.3

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-11 - Rating: 5)

    I submitted my AHS warranty request at 7:15p on Sunday. Ac Wizard responded almost immediately and told me a tech would be out between 10a--2p the next day. Josh showed up around 11a Monday and correctly diagnosed my heater problem as a faulty igniter. He had a new one on the truck, swapped it out and got me back in service within 30 minutes of his arrival. Fast, professional and friendly. Well done, Wiz.

  • Review 2 (2024-09-30 - Rating: 5)

    When we contacted American Home Shield on a Sunday afternoon we heard AC Wizard would be giving us a call to schedule a central AC repair. Within 15 minutes of AC Wizard opening on Monday morning we received a call to schedule same day! Josh came out that afternoon and was very honest about the work that needed to be done and was upfront about costs that would or wouldnt be covered by the warranty. He took the time to really educate us about the system, what the problem was, and how not getting the problem fixed properly could effect us in the future. We couldnt recommend this company more and honestly dont understand all the negative reviews. And yes this is a real person and I was not paid for this review lol. Thanks Josh for giving us a good laugh and your honesty! - Matleena and Adam Leslie

  • Review 3 (2024-12-02 - Rating: 5)

    Recently had our entire HVAC system replaced by AC wizard, not only did the techs do a great install job, the back end of the sale has been fantastic. If you are needing work done look no further!

  • Review 4 (2024-08-02 - Rating: 5)

    My husband and I have been A/C Wizard customers for several years and at the risk of sounding corny our experience has been magical. 😉 In all seriousness whether it’s routine maintenance or an emergency clogged air filter..some candles are exclusively for outdoors. They are always willing to help and not quick to judge. To the team at AC Wizard thank you!

  • Review 5 (2023-03-09 - Rating: 5)

    Our AC had been out for 12 days because another company Heritage Air & Heat misdiagnosed a broken valve and also wanted $1100.00 for freon. We asked American Home Shield for another company to come out. They sent AC Wizard. They were very professional, thorough and patient during their troubleshooting process. It ended up being a simple fix of replacing our thermostat and was free and covered under our contact. I am so grateful for this technician, because I live in Texas and its hot and he was very honest and did such a great job. I am so grateful.

  • Review 6 (2023-10-31 - Rating: 5)

    Joshua was our technician today and he did a great job! He was very professional, and really knew what he was doing, which made me feel confident. I highly recommend AC Wizard and Joshua for all your AC needs. He had a great attitude, and made me feel like I was in good hands.

  • Review 7 (2023-07-28 - Rating: 5)

    Could not have had a better experience with their service technician, Josh. This young man showed up at ~5:00 p.m. withterrific attitude and demeanor on a day that it was 103 degrees outside and he still had another service call after ours. His professionalism also included listening skills. Wed had another AC company out to address our issue under a homeshield warranty and that company was on the take. Their tech reported our AC condenser unit to be fully functional when they arrived (he only stayed ~5 mins to make this determination) and they attempted to come back (2 days later) and surprise us with a near $1,000 bill for what should have been a warranty covered item (simple condenser fan motor). After we went back to the warranty company for a second opinion appeal, enter Josh from AC Wizard. AC Wizard was responsive on the initial apptmt setting and arrived within the time-band they committed to. Josh actually took the time to listen to our description of what was happening with our AC system, took the professional time to actually cycle test the system, and found the target component to indeed be malfunctioning as we reported to the homeshield company. This technician actually DID HIS JOB and had a good attitude and displayed great interpersonal skills while doing it. He had us back up and running in no time and reported accurately to the homeshield company so our part replacement was covered under warranty terms. Choose an honest and professional AC service/installation company folks. Choose AC Wizard ! My wife and I will insist on their services going forward for sure !!

  • Review 8 (2023-08-04 - Rating: 5)

    This company saved us. They were a second opinion after another AC company came out and told AHS that our fan blade was bent as though someone had bent it then asked for over a thousand dollars to replace it as a non-covered expense. This was after the same company had come out weeks earlier and tried to charge us for a different non-covered expense for the same problem. AC Wizard correctly diagnosed the problem, and informed us that our fan blade was not bent, but that in fact, a capacitor was out (and that it was obvious). This was covered, they fixed it in 5 minutes flat, and the AC has been working ever since (several weeks). Thank you!!! You guys are great.

  • Review 9 (2024-06-05 - Rating: 5)

    These guys are the real deal. They understand, customer service, communication and high-level expertise at affordable price. They are top on my list and deserve all five stars.

  • Review 10 (2024-08-24 - Rating: 5)

    Greg was punctual, very professional and explained in detail what was wrong with the 2 units I have in my house. I highly recommend them.

  • Review 11 (2019-02-01 - Rating: 5)

    AC Wizard is amazing! Our heating and cooling unit was old and not the right one for our size house. We had many quotes from other companies, but after speaking with AC Wizard, they have us a VERY fair quote and even helped us get amazing financing! They came the same week and completed the whole project in one day. Great guys that do the work, and their boss even came by a couple times to make sure everything was going smooth. Great company! I strongly recommend!!!

  • Review 12 (2020-10-01 - Rating: 5)

    I had an issue with our HVAC. We used AHS warranty and they give you a choice of a few contractors. I chose AC Wizard based largely on their most recent reviews on Yelp. They did a great job. We got scheduled for a visit the next morning. The technician was on time, professional, and knowledgeable. He diagnosed the problem quickly. The repair required some parts to be shipped overnight. They came back the next morning and finished the repair without delay. I could not ask for anything more.

  • Review 13 (2021-04-09 - Rating: 5)

    We had a great experience with this company! AHS originally sent out a different company who blamed our AC issue on our smart thermostat, we knew this wasnt the issue. Luckily they sent out AC Wizard for a second opinion. They were able to diagnose and fix the issue within 40 minutes! Gabe was great, answered all of our questions, kept his distance and was wearing mask. Definitely recommend!

  • Review 14 (2022-09-12 - Rating: 5)

    American Home Shield sent A/C Wizard to repair my heater. They arrived the next day. Daniel just finished with my repair. He was EXCELLENT!!!!!!!! Got me up and running again. Thanks Daniel and A/C Wizard. I would definitely recommend them to anyone having HVAC issues.

  • Review 15 (2020-06-24 - Rating: 5)

    Crew was on time always working they cleaned up afterwards and got the repairs done very quickly. Service was fantastic from the ladies scheduling the appointment to the men who did the work. Fantastic experience. Would definitely recommend to anyone needing repairs to the AC units. Repairs would have been costly but my Home Shield warranty paid 85% of the costs. Now back to feeding my new polar bears LOL

  • Review 16 (2022-11-19 - Rating: 5)

    It was freezing and I made an appointment thru American Home Shield. They came out the next day and said the problem was a faulty gas cap. They were there the following day and repaired quickly and professionally. Both of the repairmen were named Greg and they were both great. The ladies that schedule were very nice too! Thank you!!!

  • Review 17 (2021-09-09 - Rating: 5)

    Assigned here by our home warranty, and we were so glad we were. Initially assigned a time the next day, but they got us in the same day after a cancellation. Doug was great and spent a lot of time figuring out the problem. Had to go to Home Depot and back. A/C is back on. Thank you for timeliness, competence, and great communication.

  • Review 18 (2021-05-09 - Rating: 4)

    They responded to a home warranty call I had. My thermostat wasnt working. They fixed the underlying issue and got my thermostat working again within an hour of arrival. The technician also checked lines and my outside unit, for good measure. Very satisfied with service level and timliness. Thanks, AC Wizard!

  • Review 19 (2020-11-30 - Rating: 5)

    Called warranty company at 8:30 they arrived by 10:30, replaced control board and fixed. Don’t think I’ve ever had this good experience with a home warranty. Would highly recommend these guys. They weren’t the first choice the warranty company sent out but with new feature of selecting company I found them. Two thumbs up with these guys

  • Review 20 (2021-05-05 - Rating: 5)

    Gabe response time was quick, checked the whole AC system to find the issue and fixed it within half hour. This is the second time I requested work from AC Wizard and they did a great job. One for Heat other for AC. Good company with skilled trained people.

  • Review 21 (2019-06-01 - Rating: 5)

    Michelle was professional and so helpful. I needed a copy of my receipt for work that was done last year on my AC. Michelle was patient and went beyond what was expected to retrieve the receipt. She forwarded the request to Jennifer, and I received a letter with my receipt attached. The letter was an added touch, and I appreciated it. This entire process took only a few hours. Michelle and Jennifer were awesome and their level of professionalism and dedication is why I gave them five stars.

  • Review 22 (2017-12-06 - Rating: 5)

    Michael came out and was super professional and knowledgeable. Yes, he is very shy and quiet but do not let that fool you-he is very kind and knows what he is doing. Diagnosed my A/C and fixed my heater. Spent more time than I was anticipating and was very thorough even doing a full cleaning on the evaporator(?) maybe....all I know is it was filthy and he made a full effort to clean and taught me how to do it and what to use. Would def recommend! Oh-the staff at the office was very nice, too!

  • Review 23 (2012-10-25 - Rating: 5)

    Was referred to them by my home warranty company. Their telephone staff were friendly and very pleasant. They called to let me know when the repair man would come and he arrived on time. The technician was very pleasant. Fixed what needed to be fixed in good time. Made a reasonable recommendation for some extra work and charged a reasonable price for it. I was very pleased with their service and signed them up to do my regular maintenance.

  • Review 24 (2021-06-15 - Rating: 5)

    Used through Home Warranty, so I cannot comment on their cost of service. However, the lady I spoke with to set up an appointment was friendly and efficient, and the technician that came out clearly seemed to know what he was doing. Also their business logo is pretty cool. 10/10 would use again.

  • Review 25 (2021-09-02 - Rating: 5)

    ACWIZARD was professional and timely with their service. Within a day of listing a service request, I was contact by ACWIZARD with an appointment time. A gentleman named Doug helped me with my AC issues. He was personable, quick, and most of all, he produced results. As many know, Texas heat is brutal. So, I am very grateful for the assistance in fixing my AC.

  • Review 26 (2022-03-31 - Rating: 4)

    AC Wizard has been doing our HVAC maintenance for some years now. They arrive on time, find any problems and make appropriate recommendations. Never had any issues with them. Use them and see for yourselves.

  • Review 27 (2021-09-03 - Rating: 5)

    Thank you! Thank you! Thank you!I have had companies that come to your house on a Friday (and especially before a holiday) to just look at the issue to fix another day but not this company. It took a while to find the issue but worked diligently until it was discovered. I really appreciate a company that cares about their clients. I would recommend to anyone in need of AC work. Thanks so much for completing the job in one day!

  • Review 28 (2012-07-22 - Rating: 5)

    AC Wizard is a fantastic Dallas AC repair company. My AC went out on the hottest day of the year at 7pm on a Saturday night and you were there to fix it in 15 minutes! 30 minutes after that my house is cool again!Very professional...very fast and the price was cheaper than any other estimate I received.You guys rock. Anyone who needs AC repair in Dallas should call you.

  • Review 29 (2017-06-08 - Rating: 5)

    My home warranty company booked ACWizard for me. They were quick to contact me and scheduled an appointment for the following day. Mike was my technician, he was very professional and thourough. First good experience with an AC company.

  • Review 30 (2021-02-03 - Rating: 5)

    Excellent communication with the company. Phone calls and emails about the tech arriving. The tech, Michael was professional and quick to identify the problem with my heating. He was able to repair the issue with no problem and now I have heat again!

  • Review 31 (2017-06-01 - Rating: 5)

    As a long term customer, the annual maintenance program has worked really well to make sure my systems are working their best. AC Wizard staff and technicians have always been professional and courteous.

  • Review 32 (2012-08-10 - Rating: 5)

    AC Wizard came out today to fix our broken AC and did a great job. Chad Crow was our representative and I cant speak highly enough about his work and professionalism. We are a customer of American Home Shield and called at 3 AM with a broken AC. AHS tried a different company first and they couldnt come out until Monday (its Friday, 100+ degrees outside, and Im pregnant in the 3rd trimester). American Home Shield then reached out to AC Wizard to see if they could come out today, and AC Wizard had a rep here by 9:30/10 AM. Chad was friendly, professional, and quick. He let me know what the fix was and he also recommended some great maintenance programs that well consider. I recommend AC Wizard for your AC needs and will continue to call them myself.

  • Review 33 (2021-01-01 - Rating: 5)

    Called my warranty company at night cause of our heater is not working, was assigned to this company, they promptly called me at 8AM and told me that theyll be sending technician between 9-12 , kept me informed about the technicians arrival, Chris was very nice and even went an extra mile explaining to my husband what went wrong. Thanks AC Wizard for getting the job done !!!

  • Review 34 (2012-01-16 - Rating: 5)

    I called late one afternoon when I got home from work and found my furnace not working. The tech they sent out was super nice and checked my system and quickly found the problem. He took the time to sit down and go over everything before he started working to let me know all my options. It was so good to have heat that night....Now if only I could find an auto mechanic that was a professional as these guys are Id be set, lol!

  • Review 35 (2022-04-15 - Rating: 5)

    Michael was very knowledgeable. He got to the root of the problem very quickly. He replaced the heater circuit board and lasted less than 30 minutes doing his work. Very, very pleased!

  • Review 36 (2014-01-29 - Rating: 5)

    I have used this company for nearly 5 years. I have used them multiple times on multiple projects in multiple homes. They are about half the cost of the companies you find on the TV (e.g. Wilson Heating and Air), but they are much better. I was surprised that a few bad apples on here can negatively impact a great company. And always, if you have an issue, just ask to speak to the owner. I hope you have a chance to find out for yourself.

  • Review 37 (2021-04-12 - Rating: 5)

    Company was able to get a technician out a day earlier than expected due to a cancellation. Tech was courteous. Wore a mask. Wore foot coverings to keep the house clean. Was prompt, thorough, and efficient.

  • Review 38 (2018-08-07 - Rating: 5)

    First of all let me say that Mike was amazing. It was a hot long day and he patiently took care of our house at 9:30 at night. Highly recommend him.

  • Review 39 (2017-10-30 - Rating: 5)

    They were great about staying in touch with me each step of the way and were able to fix the problem same day. They were very informative and helpful and offered great advice on how to keep my unit better maintained.

  • Review 40 (2020-12-18 - Rating: 5)

    Used AC Wizard through AHS. Excellent communication, timely on arrival and professional. Chris resolve our problem and suggested potential improvements. Excellent service.

  • Review 41 (2020-08-11 - Rating: 5)

    Always great to work with AC Wizard! We have used them multiple times, we have recommended to our residential and commercial customers as well with satisfied results!

  • Review 42 (2020-10-23 - Rating: 5)

    FINALLY! An AC company who is all the way around spot on in service. Going forward I will request AHS to ONLY send AC Wizard. I have been using AUS Air for 3 years and my experience has gone down hill with the year of year.

  • Review 43 (2022-05-21 - Rating: 5)

    Daniel came out and was so thorough in checking everything. He eventually found the problem which was gap in the exhaust vent. We’ve had 4 other companies come out and look yet he was persistent and found the problem!!!

  • Review 44 (2021-05-06 - Rating: 5)

    Excellent service. Very professional and polite. Gave me options and explained process on getting AHS quote for coil replacement.

  • Review 45 (2023-10-23 - Rating: 5)

    Ive had nothing but good luck with AC wizard. The service tech that has been sent each time has been knowledgeable and extremely helpful.

  • Review 46 (2020-01-30 - Rating: 5)

    Heater went out overnight.... Put in a service request with American Home Shield at 4am... Got a call at 8am from AC Wizard to schedule my same day service... Issue was fixed by 11am.... Great communication and fast and friendly service.

  • Review 47 (2019-09-16 - Rating: 4)

    Chris came to our house from AC Wizard and replaced the AC motor . They are very prompt with calling and coming out. Thank you all for getting our air conditioner up and working in this Texas heat

  • Review 48 (2021-04-08 - Rating: 5)

    Gabriel was courteous, professional, and very helpful. He answered all of my questions in a way that I understood, and he got my a/c to work like it us supposed to.

  • Review 49 (2021-02-24 - Rating: 5)

    Technician, Mike was professional and knowledgeable in performing his job. Additionally, he took the time to explain in detail the service process and procedures performed on equipment.

  • Review 50 (2021-01-11 - Rating: 5)

    Chris was professional and very thorough. If we have to use another AC/Heating company again I will ask for AC Wizard!

  • Review 51 (2020-03-12 - Rating: 5)

    Chris, my technician was 10+stars. My first experience with them. I can’t rate them high enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Punctuality, honesty and cost.

  • Review 52 (2022-02-18 - Rating: 5)

    The service technician Eddie was on time, and diagnosed the problem quickly. His explanation was concise and understandable. Thanks AC Wizard

  • Review 53 (2024-08-15 - Rating: 5)

    It has quick response and great service, I recommend it

  • Review 54 (2021-05-19 - Rating: 5)

    Never used AC Wizard before. This company and tech (Chris). TOP Drawer service !!!

  • Review 55 (2021-02-09 - Rating: 5)

    Chris was on time & did his job quickly and explained the service need to the furnace very will. Great experience!!

  • Review 56 (2021-10-14 - Rating: 5)

    Great service! Very quick arrival, made multiple repairs in under an hour, very polite and professional!

  • Review 57 (2015-11-04 - Rating: 5)

    EXCELLENT A/C CONDENSER AND INDOOR EVAPORATOR UNIT. NEW A/C LENNOX THE TECHNICIAN JAMES WAS EXCELLENT. MANY YEARS AGO I DID A/C WORK IN THE SUMMER TO GET THROUGH COLLEGE, SO WAS ABLE TO GRADE THEM VERY POSITIVELY. COOL AIR STARTED IMMEDIATELY AFTER FULL A/C INSTALLATION. COULDNT BE BETTER

  • Review 58 (2021-04-09 - Rating: 5)

    Technician Lin was unusually courteous, competent, and quick. Excellent service.

  • Review 59 (2023-07-19 - Rating: 5)

    These guys are the best. Highly recommend. Very knowledgeable and down to earth.

  • Review 60 (2021-09-15 - Rating: 5)

    Greg W. was great! He explained what the issue was, answered all my question and fixed it very quickly.

  • Review 61 (2021-02-10 - Rating: 5)

    Great service, Fast service and Michael Hicks awas very professional and super fast, I will definitely recommend you guysThanks a lot

  • Review 62 (2021-09-07 - Rating: 5)

    He was very pleasant and professional to work with. He was on time, very informative and very thorough.

  • Review 63 (2021-08-26 - Rating: 5)

    Matt was great. On time, efficient and helpful. Its nice and cool in here now!

  • Review 64 (2022-06-29 - Rating: 5)

    Daniel was very professional acknowleagable and quick. I really appreciate his expertise.

  • Review 65 (2023-09-05 - Rating: 5)

    Showed up relatively quickly. Fixed what needed to be fixed. Quick and easy.

  • Review 66 (2020-03-25 - Rating: 5)

    Great work done by Mike last year. Very patient and understanding

  • Review 67 (2021-03-04 - Rating: 5)

    Gabriel was very knowledgeable and did an excellent job!

  • Review 68 (2021-05-13 - Rating: 4)

    Great tech very knowledgeable and efficient. The staff was very professional.

  • Review 69 (2022-03-21 - Rating: 5)

    Michael was Very professional very informative and thorough.

  • Review 70 (2021-02-20 - Rating: 5)

    Fast arrival and repair. Thanks Gabriel!

  • Review 71 (2022-06-24 - Rating: 5)

    Great service, friendly and knowledgeable

  • Review 72 (2020-10-05 - Rating: 5)

    My go to HVAC company!!!

  • Review 73 (2021-05-04 - Rating: 5)

    Prompt, professional, and courteous

  • Review 74 (2020-10-12 - Rating: 5)

    Great guys.

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