AC Rescue, Inc.

Photo of AC Rescue, Inc.

Located in Houston, Texas

Address: 11110 Petal St Ste 100, Dallas, TX 75238, United States

Phone: +1 972-278-6800

Rating: 4.2

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-08-01 - Rating: 5)

    2 units down in July ugh…but the team at AC Rescue is amazing. They got us back up and running quick. Ask for David he is a subject matter expert, full of knowledge and experience. The company also does the right thing when they need to make honest judgment calls, and recommendations. I will use them again. We are looking at getting Bosch upgrades for our HVAC. These guys can do it!Thank you for all your help!The Bell Family

  • Review 2 (2024-10-16 - Rating: 5)

    I have nothing bad to say about this company and their employee Richard. He was professional and knowledgeable and he even did a couple little extra things for me just to be nice. He’s a very nice man and I completely trust him and his workmanship. Everything is up and running again. Nice and cool in my house now. He’s very honest. I would definitely request him to come again if I need their services in the future. I really liked him.

  • Review 3 (2025-02-09 - Rating: 5)

    A/C Rescue was sent to my house by my home warranty company, and I was very satisfied with the Technician Mark and his professionalism. He showed up on time and fixed my issue. Mark was informative and went above and beyond to make sure I was satisfied.

  • Review 4 (2025-02-12 - Rating: 5)

    This review is for Daniel, with AC Rescue, Inc. We have AHS home warranty. And, I wont go into that but they hit a home run with this company. This company is new for them to send to our home. Weve been with AHS for 22 years. Daniel arrived promptly and was professional. I told him the issue and headed to the attic and diagnosed the issue. Had the part on his truck and repaired our gas furnace. We are back in business. Hes a veteran in this industry. He didnt give this long window to wait. It was only a 2 hour window and actually he came early. Someone else had to reschedule. I can only speak on Daniel. He was great for us and explained to me what our issue was. I also like that they use a dispatchers who promptly get you set up for an appointment. The company seems like they have things in order, and by the pictures they are in a brand new facility. Give them a try.

  • Review 5 (2025-01-16 - Rating: 5)

    Daniel did a great job diagnosing the three problems with our furnace unit. He went above and beyond to source the parts from multiple distributors to fix our problem and get our furnace from 1995 back up and running in time to face the cold. Thank you, Daniel & A/C Rescue for getting our house warm again.

  • Review 6 (2024-12-05 - Rating: 5)

    We called to get our units serviced and were able to be serviced on the next day. Sonny communicated very well with arrival timeframe and did a great job, thankfully able to fix a problem with one of the units on the same day. I would highly recommend A/C Rescue!

  • Review 7 (2023-11-01 - Rating: 5)

    I have AHS, and have had different AC companies come out to the house for varying reasons. I am leary of any new companies that I am not familiar with. Well, AC Rescue restored my faith in good companies. They were able to diagnose the problem and have it repaired. Kuddos to Shaun, Scott, Amanda, George, and Ivan. Job well done!!!

  • Review 8 (2024-09-17 - Rating: 5)

    AC Rescue is amazing and have a staff is knowledgeable. Richard fixed my outside coil condenser and did it with confidence and a great smile. Todd first approached the problem and assigned an expert…. Which was Richard. Keep up the great work AC Rescue! You guys are the best! Thanks so much!

  • Review 9 (2024-09-16 - Rating: 5)

    I recently had the pleasure of working with AC Rescue for the installation of a new HVAC unit in my home, and I couldnt be more impressed with their service. From start to finish, the experience was nothing short of exceptional.First, the team was incredibly professional. They arrived on time and were respectful of my home, taking great care to protect my floors and furniture. They took the time to explain the entire installation process to me, addressing all my questions and concerns with patience and expertise.The installation itself was seamless. The technicians worked efficiently, and you could tell they were highly skilled in their craft. They installed both the indoor and outdoor units with precision, ensuring everything was set up for optimal performance. They even took the time to clean up thoroughly afterward, leaving no mess behind.What truly set AC Rescue apart was their commitment to customer satisfaction. After the installation was complete, they performed a thorough walkthrough, making sure I understood how to operate the new system and offering tips for maintenance. They also followed up with a phone call a few days later to ensure everything was working perfectly.The new unit has made a world of difference in my homes comfort levels, and I am confident it was installed with the highest standards of quality and care. I highly recommend AC Rescue to anyone in need of HVAC services. Their professionalism, attention to detail, and outstanding customer service are truly top-notch!

  • Review 10 (2024-09-01 - Rating: 5)

    My home warranty scheduled service with AC rescue. Richard assisted with an issue I was having with one of my ac units. He replaced my capacitor and informed me that my unit was older and would eventually need replaced which we knew was the case..In addition, Richard communicated through out the day to keep me updated on his ETA. Highly professional, and a very friendly and helpful. Great work.

  • Review 11 (2025-02-17 - Rating: 5)

    Sonny stopped by for a Quick Look at our unit. It wasn’t properly heating. Was a super quick fix but he was so fast and knowledgeable.

  • Review 12 (2024-07-30 - Rating: 5)

    David with AC Rescue made this service visit so smooth and easy. He called the day before informing me of the time that he would arrive which was great in planning the rest of the day. He arrived on time, was ok with wearing a mask in the house when asked and was able to identify the problem swiftly! He also went above and beyond by showing me how to use a ratchet to switch out my air filter! He was able to fix our AC quickly which has been a blessing. I highly recommend him and AC Rescue! Thanks David!

  • Review 13 (2024-12-20 - Rating: 5)

    I have had this company diagnosed our AC issues twice on two separate ocassions for different units. Each time their work has saved us thousands of dollars. I would definitely go back to this company for any future HVAC need.

  • Review 14 (2024-08-06 - Rating: 5)

    AC Rescue replaced my HVAC system this summer. Ivan and his team arrived as scheduled and worked straight through despite the Texas hot humid temps. All 3-man crew were very professional and knowledgeable. When installation was complete, they hauled away the old system and did an excellent cleanup inside and out. Great attention to detail !! I want to say thank you Scott, at the office, for being so friendly, polite and always being available to answer all my questions and concerns. Your professionalism and continued follow-up from start to finish of system replacement made for a good experience working with AC Rescue.

  • Review 15 (2024-07-24 - Rating: 5)

    AC Rescue, THANK YOU SO MUCH for sending your Technician, Eric, to my home to repair assess the issue(s) with my Air Conditioning unit! I noticed a long water stain on my ceiling when I arrived home from vacation on yesterday afternoon. Your company was contacted, immediately, and reached out to me the same day to schedule an appointment for today as I was in a complete panic. All is now well, thanks to Eric, who explained the issues going on, provided pictures, and fixed the defects. It is so nice to have a reputable company with integrity these days. I appreciate you guys and, especially, Eric!

  • Review 16 (2024-06-12 - Rating: 5)

    I had an excellent experience with AC Rescue. They promptly fixed my leaking AC unit and added refrigerant to get it running smoothly again. The technician was knowledgeable, professional, and courteous throughout the entire process. Im incredibly satisfied with the results, and my home is now cool and comfortable. I highly recommend AC Rescue to anyone in need of AC repair or maintenance. Five stars!

  • Review 17 (2024-06-12 - Rating: 5)

    I must say on a scale of 1-10 on integrity, this company deserves a 20. Two techs came out. One to diagnose and one to fix. They were both so nice and kind…almost like big brothers and father figures. The office staff, Scott, was the nicest guy. He knew I was very frustrated from my unit and really needed a little patience to figure things out. He had a level of transparency that is needed in this business. Really, it was a very good experience all the way around. It’s rare that I think highly of a repair company, but this one has been the best! Truly nice people!

  • Review 18 (2024-08-15 - Rating: 5)

    Very helpful. Technician was professional, knowledgeable and I felt he was being straight with me. Also, Scott with dispatch was VERY helpful in sorting out complications, not created by A/C Rescue, with the home warranty company that was not being cooperative.

  • Review 19 (2024-11-11 - Rating: 5)

    Sean, not only did a great job on the winter tune-up of my two systems. He gave me honest advice regarding my Home Warranty coverage and energy saving options for replacement.

  • Review 20 (2024-08-23 - Rating: 5)

    We had a wonderful experience with Marc today. He was very accommodating, timely, professional, and fixed our issue quickly. We will definitely utilize Marc and AC Rescue again for any future HVAC issues.

  • Review 21 (2024-08-22 - Rating: 5)

    My AC went out on the hottest week of the year. I have American Home Shield and AC repair was covered. It took a few days but he was so nice and very informative when I asked for a status. Thank you for staying in touch with the repair.

  • Review 22 (2024-08-23 - Rating: 5)

    These AC units are the best. Nevertheless, I have never seen in my life such a couple of professional technicians work so fast and precise at the same time: Angel (Cuba) and Gustavo Peru). They took out our complete AC system and all air ducts in a while. Later on, in ONLY one day they installed the ARS complete system. Our home, that same day, became a new one with such stable temperatures. They were professional, cordial and explained everything in details to us. My wife Lourdes and I, congratulate them and your company for having such technicians

  • Review 23 (2024-12-09 - Rating: 5)

    My technician that came out was a great communicator and very friendly. He came out just for a regular winter check up, and found another issue and fixed it right on the spot.

  • Review 24 (2024-08-12 - Rating: 5)

    Scott and Shaun from service department went above and beyond in getting me set up for appt and then quoted for replacement.My unit was totally destroyed by fan that broke.Amanda got me the quote over very quickly.And still helping me today.Kelli in finance came thru quickly with price and terms.I would like these folks and Ivan in the install group as well.They are all rock stars and came thru above and beyond.ThanksMike and Kristy Wolfe

  • Review 25 (2024-05-11 - Rating: 5)

    Fantastic customer assistance from the office staff. Staff rep, Scott?, was very understanding of our situation and worked diligently to get me the first available time slot.Our tech, Richard, was a total professional. He immediately identified our problem and took the time to explain the process. He also offered some great preventative maintenance advice to prevent this issue in the future.

  • Review 26 (2024-06-19 - Rating: 5)

    Texas just consistently started hitting the mid 90s...youve got to have A/C! Wouldnt ya know it, ours started blowing warm air with an inside temperature at 83 and climbing. We went thru our Home Warranty which probably caused the delay of 3 days for someone to come out and help us, otherwise, we may have gotten someone out quicker. When they did respond, Daniel was our technician. He was promptly there at the house when he said he would be, very professional and courteous. He explained what he was going to do, answered all our questions, and resolved the issue. Were first-time home owners so we wanted to be able to maintain our unit to avoid more costly problems in the future...we had lots of questions and Daniel was very patient and answered all of them. He also was respectful of our house...we dont wear shoes inside and without me asking him, he pulled out some shoe soles to cover the bottom of his shoes to not mess up the floors of the house...very thoughtful. Will definitely call A/C rescue again if we have any problems. Thanks Daniel!!!

  • Review 27 (2024-01-18 - Rating: 5)

    Beyond impressed! Cory is the BEST!I called on the coldest day we have had, fully expecting to have to wait for 2 weeks for an appointment. Within less than an hour I received a call letting me know that someone would be calling me to set up the appointment. So I figured I would get a call the next day or two and literally within 15 minutes a gentleman called me to tell me he had a tech in the area and could be here in less than 30 min!! I was SO SURPRISED and even more impressed!Cory went above and beyond to get to our house quickly in inclement weather conditions, quickly and very politely came in and got to work! We all were obviously assuming the worst and then we heard the poof if it firing up!!! Within minutes Cory had found the problem! He explained in detail what had happened and waited to make sure the blower came on, checked the vent output and was done right away!He is so informative and knowledgeable and Im sure one of your most valued employees! I cant say enough about Cory, his professionalism, problem solving and timeliness is outstanding! We have a 2.5 year old granddaughter that is very shy and she took immediately to him wanting him to come play with her and after seeing him acknowledge her immediately during our conversation I knew immediately he was a family man!Cory was the perfect technician for us ....thats an understatement!

  • Review 28 (2024-07-08 - Rating: 5)

    Thankyou A/C Rescue, Inc. for repairing our A/C unit. A technician was dispatched and communicated with us when they would arrive. Shaun provided excellent customer service. He was friendly, diagnosed the problem, replaced the parts needed. I highly recommend Shaun from A/C Rescue Inc. for any A/C unit issues in the future.

  • Review 29 (2023-08-17 - Rating: 5)

    I am extremely satisfied with the services provided by AC Rescue!! Daniel was prompt and courteous. He did a phenomenal job. The overall experience with this company from the time I got a phone call by Scott to the time the job was completed. It was just phenomenal. Scott understood the urgency of being serviced today with a disable person living in the home who requires a certain temperature environment … Rescued indeed,!!! Scott delivered on time with Daniel who was able to quickly assess and resolve the problem it took him less than 30 minutes!!!!! I am overwhelmed by the work that was performed. This company deserves all five stars and more thank you.

  • Review 30 (2024-07-31 - Rating: 5)

    Thank You Daniel from AC Rescue! The absolute best experience. On time, Professional, Superb customer service, diagnosed the problem, resolved the issue within 24 hours. Courteous, explained the problem, offered advice to avoid any future issues.

  • Review 31 (2024-02-12 - Rating: 5)

    Shaun called me the day before to advise of the service time. He arrived on time the day of service. He efficiently and quickly assess the problem with our furnace. He had the needed parts on hand & was able to make the repair. We were very pleased with this repair experience. Shauns personal touch & skillful service was much appreciated.

  • Review 32 (2023-08-12 - Rating: 5)

    It has been in the triple digits in Texas the past 3 weeks. Lately my ac has not been cooling. I placed a service call in on a Friday evening and Cory was out at my house by 7:45am the next morning fixing my issue. He called and gave me the greatest news a person could ask for - that it was not a major issue. He showed me what he did to fix it.Cory demonstrated great concern about the lack of cold air I was getting in these severe hot temperatures, he quickly diagnosed the issue and fixed it promptly. His outstanding personality was very genuine.I appreciate Scott as well for initiating the call to get Cory out to my house early this morning.I would recommend this company if you need quick attention and great customer service.Thank you again Cory and Scott. You truly saved us from another restless day!!!!Stay blessed

  • Review 33 (2023-08-05 - Rating: 5)

    Just like the name, A/C Rescue really came to our rescue. In the midst of a record high heat advisory our A/C decided to give out. Scott was extremely friendly and helpful with getting us scheduled. Then Todd and Richard further exceeded expectations by getting us serviced sooner than expected. They were friendly, quickly assessed the issue, and had us up and running again in no time at all. The customer service and assistance received was great! Id definitely recommend.***** Addendum - A week later, unfortunately they had to return and correct the fix again which was disappointing, but Sonny came out and got us up and going again. He was very helpful, fast, and friendly. They resolved everything very quickly so thats definitely a plus and without a fuss. Fingers crossed no further issues. Overall, still great service.

  • Review 34 (2024-07-06 - Rating: 5)

    David from A/C rescue came in and helped to resolve a water leak from a house I bought recently. He made additional check to coil and gave me great advice and went the extra mile so this does not happen again. Thanks Dave!

  • Review 35 (2024-04-17 - Rating: 5)

    Sonny was great! Arrived on time - actually a little early - and diagnosed and fixed our issue within 15 minutes. I definitely recommend AC Rescue and will request them for future AHS warranty work.

  • Review 36 (2024-06-23 - Rating: 5)

    Excellent customer service from David!! On time arrival. Was provided an understandable explanation of what was wrong with the a/c unit along with a reasonable time frame to fix it. This is our 3rd time using this company and we highly recommend them to everyone.

  • Review 37 (2024-08-15 - Rating: 5)

    The scheduler was cheerful with high energy.The tech came out the next day and changed the capacitor..They changed my filter for me and didnt charge extra.

  • Review 38 (2024-03-01 - Rating: 5)

    Shawn from A/C Rescue was great and very professional. He figured out what was wrong with my unit in 15 minutes he had the part on the truck installed it and he was done. He didn’t try and upsell me on anything was very good explaining what was wrong. Great technician I will definitely use them again. Thank you Shawn

  • Review 39 (2024-02-20 - Rating: 5)

    My husband reported to American Home Shield late Thursday evening that our heater just stopped working.Chris called Friday morning and scheduled Todd for Friday afternoon.Such an amazing blessing to get same day service and our family has a warm home again so quickly.Moving forward, we will always request your company.

  • Review 40 (2024-02-22 - Rating: 5)

    I SO LOVE AC Rescue. It is only February in TX but we had our little heat wave and the AC went out. I made an appointment and Eric and Daniel were at my house within three hours.Though there was an electrical issue we needed to hand over to electrician, they cleaned the unit--which was heavily caked with dust and dirt--even though they didnt have to, because it would have led to a catastrophic failure. Daniel explained what all was going on and they were very friendly and professional.When you live in TEXAS, AC is LIFE. The fact they made us a priority and got here so quickly to at least get us to the next step and the air at least circulating is HUGE.I will definitely request them in the future for any maintenance or repairs.We discovered them through American Home Shield but I would happily hire them independently for the value.

  • Review 41 (2024-01-23 - Rating: 5)

    Amazing service! Shaun came to check on a screeching sound coming from our HVAC system & was great to work with. He was communicative regarding the time slot he would arrive, was in and out within 30 minutes, and was more than willing to answer all the questions i had. Will definitely look into working with A/C Rescue in the future. 👍🏼

  • Review 42 (2024-07-14 - Rating: 5)

    A wonderful young man, Eric, came out and fixed my AC.on Friday.,He was very professional and knowledgeable about the job. I would not hesitate to call AC Rescue again as long as they send Eric!Thank you Eric.👍

  • Review 43 (2023-06-02 - Rating: 5)

    We had Kenny out this morning as part of routine maintenance check of our two AC units. He called ahead of time to let us know when he would arrive, was punctual and polite. Kenny was able to find an issue that previous AC repair company ignored and within 30 mins had both systems up and running at full capacity. Extremely professional and courteous. Would use again and recommend

  • Review 44 (2024-03-26 - Rating: 5)

    3/26/2024: Editing to say A/C Rescue was assigned my spring AC tune up and I already knew there were issues because my Nest kept saying there was a faulty wire. Richard was my technician and he went above and beyond to figure out my capacitator was going out. He had to go to Allen to get one and another part to fix the issue with Nest saying a faulty wire. He was also kind enough to grab a filter and replace it when I gave him cash. :) Thanks Richard!!!2023: American Home Shield assigned A/C Rescue to my seasonal heating tune up. JUST in time, I might add. I had already turned on the heat a couple days before. The technician, Sonny, found a huge gas leak in the system and patched it up for me. Normally they would have had to go through the paper work and proper channels to do so, but he didnt think twice and just did it because it was that bad. He possibly saved my life. I cant thank them enough for doing their job thoroughly and taking care of me. THANK YOU!

  • Review 45 (2023-09-14 - Rating: 5)

    I had AC Rescue out once before to look at our system. The provider at the time said nothing was wrong. I wasnt sure that was the case...So I setup another appointment. This time Shaun with AC Rescue come by our home. He was prompt and very professional. There WAS an issue, and he found it within minutes. We spoke for a bit after the service and would highly recommend him to anybody looking for an honest hard-working individual. Thank you, Shaun.

  • Review 46 (2024-07-31 - Rating: 5)

    Jose and his installation crew did a fantastic job, want to commend him! He did not leave until the job was done, it was late but he finished!Thank you for a job well done!😀

  • Review 47 (2024-01-19 - Rating: 5)

    Shaun from A/C rescue was amazing. Our heat pump was not working and with these freezing temperatures we have been seeing in Texas lately, our house has been miserably cold. He was able to determine the problem and get everything up and running. Very knowledgeable and professional.

  • Review 48 (2024-04-02 - Rating: 5)

    Sonny from AC Rescue came for my tune up and was excellent. He saw that a capacitor needed replacement and worked diligently to get that replaced. I was very happy with my experience!

  • Review 49 (2023-07-29 - Rating: 5)

    Cory was amazing! He was on time, professional, knowledgeable and had my AC problem fixed in 10 minutes. I highly recommend him and his company and will use them again.P.S.His assistant Boston was great also !

  • Review 50 (2023-08-07 - Rating: 5)

    Todd and Richard were great! They saved the day on this hot sunny day. Our capacitator needed to be replaced and they were very quick. The issue was assessed and fixed within minutes.Todd was very knowledge and both men gave additional tips on our unit. The house is already cooling off. Thank God for AC Rescue.

  • Review 51 (2024-04-05 - Rating: 5)

    AC Rescue and there Service Tech Daniel are great and always on time. Daniel is always letting me know what I can do to keep my AC and Heating units working efficiently between tuneups. I would rank them 10 if I could!!!

  • Review 52 (2023-07-28 - Rating: 5)

    Shawn and Chris rescued our family with excellent service by restoring our AC unit. They were both very kind, but what I appreciated most was that they were very knowledgeable about their work and they allowed me to ask a few questions about how I could maintain our units better. I highly recommend AC Rescue and their staff is fantastic.

  • Review 53 (2025-02-21 - Rating: 5)

    Sonny was very courteous and arrived when he said he would.

  • Review 54 (2023-04-11 - Rating: 5)

    I used AC Rescue through my home warranty. Richard showed up on time and let me know that he was on his way. Richard was friendly, knowledgeable, and went above and beyond to make sure that our unit was taken care of and ready for the hot summer. Thanks Richard for the great service! I will definitely use them again in the future.

  • Review 55 (2023-07-25 - Rating: 5)

    Thank God our A/C is working again! Its 100 degrees out today, typical Texas summer. A/C stopped a week ago so contacted our home warranty company AHS. Took them two days to find A/C Rescue as they had to go outside our service area after a disastrous time with another service provider. A/C Rescue called on us on a Friday and scheduled and sent Sonny, the service tech on Monday. Sonny was friendly, kind and very professional. In about 5 minutes he diagnosed the problem and had the part in his van. He replaced it and A/C began working perfectly. I had also called early on that morning and spoke to Scott about what time the tech would be here and he to was very helpful. Sonny was on time and even called about 40 minutes before he arrived, just as Scott assured me that he would. Great service 100% across the board! Thanks to A/C Rescue.

  • Review 56 (2023-05-26 - Rating: 5)

    Thank God for Richard! We’ve been dealing with ac issues the past 2 months! Home warranty kept sending out another company who obviously didn’t know what they were doing! This other repair had been out to our house 6 times, even replaced the outside unit & the problem still wasn’t fixed! Home warranty finally switched companies & sent out Richard & he had the issue fixed in about 15 minutes! He was very nice & explained exactly what the problem was! I really appreciate people like Richard who’s knowledgeable, respectful, & actually does their job!

  • Review 57 (2023-05-03 - Rating: 5)

    I cannot say enough about the A/C Rescue, Inc technician, Kenny. This is a very knowledgeable man who shared tidbits of information with me regarding the AC units, types of filters and best use of the thermostats. I was impressed with his customer service; he kept me apprised about his arrival time. Thats an A off top. His demeanor and energy was so positive. His technical skills were on point. I wish all technicians who service the home were as great as he was. Kenny, you need to write a book on customer service as there are plenty who would benefit from your expertise and knowledge. Thanks Kenny! AA++++

  • Review 58 (2024-05-01 - Rating: 5)

    Excellent job by Sunny/Todd , they found the issue very quickly and fixed the blown transformer and did a very good job.

  • Review 59 (2023-08-10 - Rating: 5)

    Shaun and Chris were at our house this morning to check our ac unit. Communication regarding our scheduled appointment was exceptional and they were not only on time, but early! They explained the issue to me and completed the repair quickly. Very professional and pleasant.

  • Review 60 (2024-12-03 - Rating: 5)

    Sonny was on time, courteous, helpful and pleasant to work with. Thanks for the good work!! :))

  • Review 61 (2023-07-28 - Rating: 5)

    Our AC went out during the worst time of the year, and especially since I have a small baby! Todd and Richard came out to assist me the day after I contacted them through our home warranty. They arrived when they said they would, they were professional, and they were quick to find the problem. Literally within minutes of arrival they found the problem. Told me what was going to be fixed, fixed it, and said goodbye! As soon as I went back into my house I could feel the cold air. Thank you so much to Todd and Richard!!

  • Review 62 (2024-05-08 - Rating: 5)

    Sonny kept me informed of his status throughout the day of my appointment. Sonny was genuine and professional and a pleasure to work with. I would highly recommend!

  • Review 63 (2021-05-24 - Rating: 5)

    Kenny was amazing! This is the second time we’ve had the pleasure of his AC maintenance service and both times have been outstanding. His knowledge and professionalism make him stand out for on other home repair service people we have had. He always goes above and beyond to be sure his customers are taken care of and understand everything he did. We would absolutely recommend him and his company’s service to anyone in need of AC work! Thank you so much Kenny!

  • Review 64 (2023-06-27 - Rating: 5)

    OMG, Im sooo impressed about Kennys service. I wish I called Kenny the first time instead of Number 1 Air. What Number 1 Air guy quoted me for $480 plus $99 service fee that I paid out of pocket, Kenny took care of it in 20 minutes without any extra charge after paying the service call fee of $75 under my home warranty. Kenny gave updates about when he comes and showed up on time, whereas Number 1 Air they cancelled me last minute regardless of my appointment scheduled. Kenny was beyond professional, knowledgeable and efficient, and trust-worthy. Im so glad that I found my forever go to guy for my air-conditioning issues from now on. Learned my lesson the hard way with Number 1 Air experience, but Im grateful that I found Kenny on my second try.

  • Review 65 (2023-12-29 - Rating: 5)

    Shaun was very professional. He communicated effectively and made sure I was aware of the nature of the problem, as well as giving me an overview of how the system worked. Fortunately, the problem was a simple part swap, under home warranty, but I am confident he would have been able to handle anything my house might have thrown at him.

  • Review 66 (2022-10-28 - Rating: 5)

    Cory from A/C Rescue came to my house to fix my heating system that wasn’t working today. Before arriving he called to let me know that he was scheduled to come to the house for the repair giving me a 2 hour range of when he would be there. After asking if he could give me a call when he was on his way he did in a timely manner to ensure we would both be here. Cory was friendly, polite, and very informative on what he was intending to do. Upon inspecting the heating unit he quickly identified what the issue was and had a solution to fix problem right there. He quickly replaced the part in question and detailed everything he was doing to ensure full transparency about the problem. Upon asking him some questions about an airflow/design issue I have with my house and my master bedroom not getting the same temperature as the rest of the house he quickly provided 3 different potential solutions to remedy the issue. I would ask for a pry to come back to my house if and when the time needs and I get to use A/C rescue. It’s not often we get both skil,, knowledge and great great customer service but I did today. Thank you Cory!John Euler

  • Review 67 (2024-06-14 - Rating: 5)

    This is an amazing company . Last summer I had issues with my unit dripping water . AHS sent out the people in the green truck 4 times . Needless to say , my unit kept dripping water on the outside . It started getting cold so I didn’t bother with it anymore . I started turning my unit on in April and it started leaking water again . I called AHS and this time they sent out A/C rescue . Daniel handled the problem right away and then explained to me why it was leaking . It’s amazing . Daniel came out one time and fixed the problem compared to the other company that came out 4 times . Thank you Daniel and thank you A/C Rescue

  • Review 68 (2024-04-03 - Rating: 5)

    Sonny is excellent. He texted me the night before to let me the time window that he would be here and the the day of service he texted me to let me know he was one stop away and when to expect him.He is friendly and reliable.It is a pleasure to deal with Sonny.

  • Review 69 (2022-10-26 - Rating: 5)

    I was this company and the person that goes by the name of Cory was absolutely fantastic. He was professional, on time, informative on his findings, and descriptive in his ability to explain solution options, but the thing that stood out the most was his eagerness to want to help and customer service. As an owner of many businesses and know a thing or two about customer service, Cory come second to no one and he is and guessing must be a important asset to AC Rescue given the number of competitors they have in this industry. I will use AC Rescue for any future services for all my properties and will ask for Cory every single time. Thanks Cory for simply being you and the quality of work you do!

  • Review 70 (2022-06-12 - Rating: 5)

    We were referred to A/C Rescue by American Home Shield. Many contractors we have encountered through AHS, is mediocre at best, BUT, no A/C Rescue. If I could give them more than 5 stars I would. From the first contact with Scott, their dispatcher, to Sean, who came to do the repair, we received super professional and courteous service. When its 105 degrees outside and your air goes out, we certainly appreciated the timeliness of Sean visit. He quickly did his repair at no cost to us.Thank you Scott, Sean and A/C Rescue for saving our day!! Highly recommend this organization.

  • Review 71 (2022-11-12 - Rating: 5)

    Today, Cory came to our home and I am so happy with his knowledge of heating and air systems. He was amazing and he even helped me understand by giving me a crash course in heating and AC… did I mention he is super funny also! He is amazing and so personable and I highly recommend his company especially him! Cory from the bottom of hearts thank you! He even asked while we are so bundled in the car and pushed one button and fixed heat in car with one push! Amazing!

  • Review 72 (2023-03-27 - Rating: 5)

    We had an issue with our A/C unit and we originally called another A/C Repair company wed seen a commercial for on TV and they showed up and said we needed a full unit replacement, we were looking at $15k-$20k in cost. Before spending that kind of money we wanted a second opinion, not only was Kenny from A/C Rescue prompt, polite, and professional but he inspected the unit, took multiple measurements of pressures and other things I dont fully understand, *and* explained to us why there is absolutely nothing wrong with the unit and it doesnt even need repair/maintenance, much less a full replacement. Kennys honesty has 100% won A/C Rescue our future business for when the time does come that we need to replace the unit or need any kind of future repair. Highly recommend!

  • Review 73 (2023-05-29 - Rating: 5)

    AC Rescue was assigned to my American Home Shield request after another service company out Rockwall could not fix the issue. (left me with a unit not working) Kenny showed up today and jumped right into the issue. He asked a few questions and started troubleshooting. He went through his steps. He found a couple of issues the previous tech messed up and was able to correct. I am very happy with AC Rescue and I am glad they sent Kenny out to fix the problem. Will definitely recommend to anyone

  • Review 74 (2021-08-20 - Rating: 5)

    Our experience with AC Rescue was very good. The most impressive thing about them is their customer service. I called many times and Scott always answered the phone with courtesy and patience. I communicated with Amanda also, and she was also responsive and kind. She called me back the same day I left her a message. I have never had such a good experience with an AC company’s customer service. It feels like they care and are truly doing their best to get things done.The technicians (one was Francisco) were also great. Their appointment system is smooth and accurate. We had to wait awhile for a part to arrive so our AC was out for a few days, but the office was very communicative about the status of the part’s arrival whenever I called. We were assigned this company through American Home Shield, and, in the past, we had some very subpar experiences, but AC Rescue was great! I would use them again and recommend them to others.

  • Review 75 (2022-06-14 - Rating: 5)

    Shaun was absolutely the best. Quick and got the AC up and running...did a check over and told me the unit was working good. Because I was so impressed I asked for a quote to replace the entire system since it is 20 yrs old and he got back to me shortly with a price that was much lower than another company had just priced. I have dealt in business and home with many AC companies and most are good people this one is the best of them all. Thanks Shaun for your professionalism...short supply of that now...your company is fortunate.

  • Review 76 (2023-07-28 - Rating: 5)

    Shaun & Chris came out and had my AC running perfectly in no time! They took the time to explain things to my in normal language and walked me through everything I need to do in order to maintain it! Very Professional. I highly recommend & will use again!

  • Review 77 (2023-01-27 - Rating: 5)

    Our heating system kept turning off so we called AC rescue Tuesday night, they were able to send someone the very next morning! Kenny was our tech and he kept us updated throughout the process, diagnosed the problem, and fixed it quickly. It’s been working great ever since!

  • Review 78 (2023-08-09 - Rating: 5)

    AC unit stopped working and had to leave town in a few days while leaving an elderly person in the house. Todd came out the same day after hours and diagnosed the issue. He came back early the best day to do the repair and recharge. Very professional and seemed to care about the situation I was in.

  • Review 79 (2023-08-10 - Rating: 5)

    Cory was amazing! Not only did he come and get the ac unit working properly but also taught me how to properly clean the outside unit. Home feels amazing just minutes after his arrival. Highly recommended and ask for Cory!!

  • Review 80 (2023-10-18 - Rating: 5)

    I requested a seasonal tuneup for my system through AHS. Shaun was able to find an issue that I was unaware of and repair it despite the ridiculous accessibility issues in my home. He was very polite, had clear expertise and went above and beyond to make sure I have heating this winter.Cannot recommend enough!

  • Review 81 (2024-12-12 - Rating: 5)

    Very quick and professional! Answered any questions and fixed the issue! 100% recommend!

  • Review 82 (2022-05-03 - Rating: 5)

    My technician Kenny was awesome! He kept me informed when he was going to be arriving, he was super professional throughout the process, and was really quick to get the inspection done which got me back to work faster. I fully recommend him as does my daughter who also liked him (shes 6 months old so she is a great judge of character)!

  • Review 83 (2019-04-26 - Rating: 5)

    We have had great experiences with AC rescue so far! Todd was amazing, very polite and a hard worker! He has come out to our house twice now and both times has been great. Thank you Todd!We purchased a brand new AC unit from them in the fall and for some reason it began having issues, so hopefully it was nothing regarding the installation and just a manufacturer issue!

  • Review 84 (2023-05-11 - Rating: 5)

    Kenny was prompt, knowledgeable, and helpful at diagnosing and fixing the issue. He went a step further and amended the service request after noticing the low refrigerant in the second unit and with my request. We will definitely request him again!

  • Review 85 (2024-03-14 - Rating: 5)

    Sean did a great job of diagnosing and fixing my HVAC issues. He even had to clean up after a sub par contractor. Fantastic customer service

  • Review 86 (2023-09-07 - Rating: 5)

    Eric at AC air rescue is a great person who happens to know how to fix HVAC systems. From here on he’s the only one you need to know. Cancel all your other air services. Knowledgeable and honest and just an all around nice person which is rare these days. I’m going to root for the genuinely kind person EVERY single time. Well done Eric. The world needs more Eric’s. Thank you. This could also be the euphoria of feeling air in here again talking.

  • Review 87 (2022-10-19 - Rating: 5)

    A/C rescue was able to service my heating unit same day. Cory, was super responsive, knowledgeable, fast, and efficient. He explained everything well which made me trust the service I received. Would highly recommend and work with Cory, and A/C Rescue again.Thank you so much, Danyelle.

  • Review 88 (2023-07-31 - Rating: 5)

    Shaun and Cory fixed my AC in a matter of minutes! They were kind enough to greet my puppy who loves new people and didnt mind her being so excited. Thank you for the cool air on this hot day! Great job!!

  • Review 89 (2022-04-13 - Rating: 5)

    The technician whose name was Kenny came all the way out to our home which was over an hour away. He kept me updated on his arrival time throughout the morning. Kenny was very professional and pleasant to deal with. I explained what our system was doing and he immediately was able to determine the problem. He showed me on the unit where the problem was and quickly resolved the issue. Based on the level of service Kenny provided, I would recommend A C Rescue to anyone needing their HVAC system serviced.

  • Review 90 (2021-04-28 - Rating: 5)

    Our AC unit was not working for months, an a previous technician did not fix the problem. My family and I had been very unhappy about the expense and the negative results. Then, Kenny, the technician at A/C Rescue came. What a blessing. In just a few minutes he found out what what wrong that the other company did not and charged us for it. And, Kenny went the extra mile to make it even better for us. Big difference! Kenny is very professional and courteous, and he knows what he is doing. Good deal! Thank you.

  • Review 91 (2022-08-18 - Rating: 5)

    Valentin did a great job with servicing our AC.I read reviews based on AHS service calls so I was a bit skeptical, but I have no complaints. He came ahead of schedule and was professional. I needed a capacitor, the install was quick and easy and he checked everything else out in a timely manner. I certainly appreciate the great customer service.

  • Review 92 (2022-07-20 - Rating: 5)

    I reported to AHS late on a Sunday night that my AC was no longer cooling. I was immediately assigned to AC Rescue. Scott called me Monday morning with the date (Wednesday) and time I was scheduled for the repair. Scott was also very helpful each of the next two days, keeping me posted re the possibility of an earlier appointment. On Wednesday at the appointed time, Valentin arrived. He had already contacted me twice to confirm his expected arrival time. Valentin turned out to be that perfect combo of friendly and professional. I explained what I knew about the problem, and Valentin went right to work, methodically testing to identify the source of the problem. In less than an hour, my AC was putting out cold air, and the interior temp was beginning to drop from 93 degrees. Valentin also told me some things I could do to help my compressor last even longer during this record-setting heat wave (July, 2022). Now I understand why American Home Shield partners with AC Rescue - they have employees like Valentin and Scott - theyre knowledgeable, courteous, and they do what they say theyll do.

  • Review 93 (2023-07-25 - Rating: 5)

    Robert came and fixed our A/C unit. He was very professional, knowledgeable, and fixed the issue right away. He is a one man army that explained what was wrong. He replaced the defroster control unit. I highly recommend this company. The A/C works perfect now. The company was in constant communication with me.

  • Review 94 (2022-10-03 - Rating: 5)

    We were serviced today by Kenny and he was very professional and explained each process to fix my AC issue . Kenny answered all my questions and did more that expected . This is service as it should be expected by any service industry. He is a true representation of a knowledgeable service professional. Keep up the good work and thank you for your honesty addressing all my issues and keeping my family cool and comfortable.

  • Review 95 (2021-09-27 - Rating: 5)

    We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some communication issues with front office, while trying to understand whos responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

  • Review 96 (2023-09-01 - Rating: 5)

    Cory came out today and immediately fixed the issue. He was courteous and professional but more importantly he knew his business - diagnosed and fixed everything promptly. Highly recommend.

  • Review 97 (2021-05-13 - Rating: 5)

    Our technician Kenny was extremely respectful and took extra time to explain everything he did and repairs needed very patiently to me. He even walked me through how to maintain my AC unit and gave recommendations for optimal performance of the AC. Truly appreciate when a company sends people who care about what they are doing. Highly recommend this company!

  • Review 98 (2023-08-16 - Rating: 5)

    Rob was great! We have been without AC on the 2nd Floor for a few days. Our capacitator needed to be replaced and Rob was able to quickly identify the problem. The issue was assessed and fixed within minutes.Rob was very knowledge and gave additional tips on our units. Rob also helped me find and replace my filters. The house is already cooling off. Thank God for Rob and AC Rescue.

  • Review 99 (2023-07-28 - Rating: 5)

    Our AC was down 3½ days in 100° and we were so happy to see Daniel. He knew exactly what was wrong! He had the part in his truck and had us blowing cold air in 10 minutes!! So very happy for his wonderful service!

  • Review 100 (2022-05-19 - Rating: 5)

    Daniel has worked on my AC unit several times. In April 2022 he installed a new HVAC system in my house. I am 100% satisfied with the job Daniel and his crew did. He is very professional but more importantly, he knows his business. He was very honest with me about what needed to be replaced. I thought my upstairs unit would also need replacing, but he informed me that it was not necessary. Most AC companies would have advised me to replace it, but Daniel was very honest. I appreciate a company I can trust to do the right thing. The installers Daniel used were also the best. You will not regret using AC Rescue!

  • Review 101 (2021-04-16 - Rating: 5)

    Kenny did an amazing job at fixing my AC problem! He was very polite and informative, he went above and beyond to help as if it were his own home. He is an honest hard worker and I will definitely be requesting him if I ever have problems again! Thank you for everything!

  • Review 102 (2023-08-03 - Rating: 5)

    Suan and Chris were the techs assigned to our request. We had one AC unit down and the other one just not blowing cold enough to keep up with the hot temperature lately. They fixed the down unit and properly diagnosed the other. We had this unit looked at a couple of times in the past by other AC companies but they were never able to get to the root of the problem. Suan and Chris found the problem fairly quickly. They were both very friendly and a pleasure to work with.

  • Review 103 (2021-05-03 - Rating: 5)

    Joe was great to work with! We filed a claim with the home warranty at 9 PM, he was out here the next day by 2:45 PM. He fixed our problem super quick, and even taught us a little bit on maintenance for our A/C unit. He was very knowledgeable about our A/C unit, and we were very happy with his service. He went above and beyond to make sure we were satisfied and we would absolutely use him again. Thanks Joe!

  • Review 104 (2021-12-27 - Rating: 5)

    We use American home shield for our warranty service. They contacted AC rescue Inc. for work on our central air/heat. They were out the very next day to repair our unit. The service technician Kenny was right on time and has us fixed up in less than 1 hr. Kenny was very knowledgeable and very courteous and was able to quickly replace a couple of parts and be on his way. Thank you AC Rescue and Kenny for getting our unit up and running correctly again.

  • Review 105 (2023-05-15 - Rating: 5)

    We just had our 3 units serviced today by A/C Rescue. Our technician, Richard D., was amazing! I wish I could give him more than 5 stars. He was prompt, professional, and extremely knowledgeable. There is no question, we will use A/C Rescue (and request Richard) for any future AC needs.

  • Review 106 (2021-10-04 - Rating: 5)

    Kenny arrived early in the time window. He was extremely professional and courteous. He educated me on the problem and proceeded to fix it. The problem was actually plumbing around my AC and he still fixed it for me so I didnt have to be transferred within my home warrantys system. I was very grateful to have had Kenny come by today. Customer service is practically dead but he was definitely the exception.

  • Review 107 (2023-04-05 - Rating: 5)

    Ivan and his team from AC rescue were nothing short of amazing the quality of work done on out air handlers was 10/10. My work prior to this was very shotty but it was before I moved in. The made EVERYTHING look good and immediately you can feel the air flow difference in our upstairs units. I havent been downstairs yet because construction is being done on the house and the doors are open. Oh and EQ started the whole process by telling us what could be fixed instead of just trying to sell us a completely different unit. He saved us over 12k by doing that. 3 Other companies continued to try and sell new units instead of repairing the unit we have. Thanks again AC Rescue!

  • Review 108 (2021-10-13 - Rating: 5)

    AC went out, and I used a home warranty to Dispatch the AC rescue team. Kenny contacted me was very helpful and friendly. He even gave me a heads-up when he was on the way. He was at my house for about 3 min before he found the issue took him another 5 min to repair the problem. AC is cooling, and all is good. Kenny was awesome!

  • Review 109 (2021-05-11 - Rating: 5)

    Id just moved from NC to TX and shortly after one of our AC units stopped functioning.Kenny from A/C Rescue came out to help us with a down AC unit.1st and foremost this company (and Kenny in particular) was a well-run machine. They communicated at every step of the way, some by text message and then Kenny called when he was on his way out.When he arrived it was raining, like it does in TX, but Kenny was careful to not make a mess inside and threw on the booties for the floor. He was professional, super nice, and took all the time I needed to explain part of my system I was not familiar with. What a great guy and this company seems to be on top of things. I cant tell you how much I appreciate a business run like a business after dealing with yard and pool people that all seem to be side-hustles regardless of the business-like front they put up.Kudos to A/C Rescue.

  • Review 110 (2022-12-27 - Rating: 5)

    After returning from an out of town trip, I noticed my AC/Heater is not working. After placing the call on Christmas day, the office called morning of the 26th and scheduled the service repair first available appointment. When Richard/Valentin team complete the repairs, they really save the day. I would like to point out one outstanding quality of this team, after they replaced the capacitor, we thought the problem was fix. But the unit stop again after 10 minutes. It turn out that another part on the furnace also went bad and need replacement. If they would have left as soon as the heater start working, I would have place another call and schedule another visit. Thank you Richard/Valentin team for showing your care for the repair job and make sure it is fully working

  • Review 111 (2021-06-14 - Rating: 5)

    We recently had A/C Rescue come out to repair our Air Conditioning Unit. They called us in the morning to let us know about what time to expect someone. Another call came 45 minutes ahead of scheduled arrival. Mike Sanford and Todd Puckett both looked at our issue and explained what was the problem and what they would be doing to correct it. They completed the job leaving no mess along with what the problem was and what was done to correct it. Both individuals were knowledgeable about their products and made sure I understood things I could do in the future to ensure my system runs smoothly. I would recommend both Mike and Todd to anyone needing help with their Air Conditioning.

  • Review 112 (2022-12-06 - Rating: 5)

    Hi my name is Teressa and this morning I had a blowout on 635 freeway. I had a spare but my jack would not work. I called for assistance but it was going to be hours before any help could come.Then this big beautiful blue and red van with A/C Rescue on it pulled over to help and out came Carlos.I laughed because he pulled this deluxe hydraulic jack out from the van, the kind you only see at the tire store. He explained he was a mechanic for the company and thats why he had that. He changed my tire in under 2 minutes and I was back on the road in under 5.I tried to give him money for his kindness but he refused. So I am reaching out to his company to give him a Kudos!Carlos, bless you for saving my day.What a hero!!!

  • Review 113 (2024-05-02 - Rating: 5)

    Todd with A/C Rescue was prompt and efficient! Quickly resolved our A/C issue same day and provided maintenance tips!Highly recommend! 🙌🏼

  • Review 114 (2022-11-28 - Rating: 5)

    Our home warranty sent out a crew of two from A/C Rescue to do a routine pre-season check-up on our heating system. The two men that showed up were professional & quick about their business. Explained everything well and were in and out.One interesting thing is that my wife had asked one of them a question - he said hed check on it, and then my wife had to take a call, things happened, and they left before answering her original question. One of them called my cellphone about 15 minutes later (they just had my #) and gave the answer to my wifes question. Wouldve been easier to keep driving, but they took a sec to get back to us, which was really nice. We didnt get major work done, but Id take that kind of diligence as a good sign.

  • Review 115 (2021-05-11 - Rating: 5)

    We used this company through our home warranty, and we were especially pleased with how quickly they were able to send out a technician. Kenny was friendly, professional, and very efficient. He was able to identify and repair the issue in a very timely manner. We are very pleased with the service.

  • Review 116 (2023-07-28 - Rating: 5)

    Cory and Boston is super and outstanding and they know what the hell the are talking about. Identifying the leak that the installation crew missed and the return plenum that wasnt secure sucking attic air into my system. They corrected these issues in record time. Need to have more like Cory.

  • Review 117 (2023-08-11 - Rating: 5)

    We have used AC Rescue twice and both times have experienced excellent service. Shawn was our tech both times and he is friendly, professional and got the repair completed super fast! Highly recommend!!

  • Review 118 (2022-07-26 - Rating: 5)

    Shaun is absolutely a great HVAC repair technician. He is a very powerful impact to the A/C Rescue Company.I say this because I showed up well prepared he listened to all of my concerns before assuming what the problem was. This is very difficult because as a technician you already know the issue based on what the client is saying be Shaun showed more interest in letting me speak of my concerns. That is a great asset to have on your team.Very powerful and knowledgeable impact technician.I would Shaun for position of higher responsibility and a raise.

  • Review 119 (2023-08-09 - Rating: 5)

    Having your A/C go out in this Texas summer heat sucks. Having Cory show up to your door, on time, in a great mood and with the confidence of a true expert, is a breath of fresh (and cold) air! Thanks for being a life saver Cory!Update 8/9/23 Other unit went out. Stupid 107 degree Texas Summer. Guess who came to our rescue again….Cory! On time, honest, always a class act. 10/10 would highly recommend!

  • Review 120 (2021-11-13 - Rating: 5)

    My Kenny (A/c Rescue) was very professional and knowledgeable. He went a step ahead to advise on cost saving step that can be done. I had thought the unit will require a repair but he identified the problem without a repair. Such an honest technician.

  • Review 121 (2023-08-10 - Rating: 5)

    Cory was here on time and fit me into his day as an add on. He was professional and very knowledgeable about the air conditioning system. I would only recommend AC Rescue. And especially Cory.

  • Review 122 (2021-05-28 - Rating: 5)

    Our technician, Kenny let us know exactly when he would arrive, was very courteous and diagnosed the problem in a couple of minutes. He had the replacement part in his vehicle and had our AC up and running immediately. We have used A/C Rescue before and have always had great results. Thanks, Kenny!

  • Review 123 (2024-08-16 - Rating: 5)

    Richard was great. While it took 3 visits to fix everything, he was diligent.

  • Review 124 (2021-05-04 - Rating: 5)

    Home warranty company sent them the next day after my service request. Kenny the technician kept in constant contact letting me know when he would be arriving. He was able to diagnose the problem right away and explained what was wrong and the following steps on how and when the repairs would be done. Was definitely a great experience for a stressful situation.

  • Review 125 (2023-10-16 - Rating: 5)

    Great Experience with Sean or Shawn (didnt get the spelling)!! We have had some bad experiences with other companies. He came in and identified the problem, discussed with us and then solved it. Couldnt have been a better experience.

  • Review 126 (2021-05-05 - Rating: 5)

    Cory with AC Rescue came to home to help after two other companies were not able to help. He spoke to me in terms I could understand and recommended parts for repair. He was courteous and explained the simple band aid fix versus upgrading my units. After install he came back and answered all my questions and left me feeling valued and appreciated. Thanks Cory you rock!!

  • Review 127 (2024-05-24 - Rating: 5)

    Im very impressed by this companys professionalism, especially Roberts expertise in diagnosing and fixing the issue. Their follow-up is always prompt, which is much appreciated.

  • Review 128 (2021-06-16 - Rating: 5)

    Beat experience I’ve had going through American home shield. Kenny showed up at the beginning of the time window and quickly diagnosed the issue. He needed a part and while this would usually require another appointment he came back in under an hour with the part and finished the repair. This company and especially Kenny is top notch. I highly recommend!

  • Review 129 (2023-09-22 - Rating: 5)

    Shaun was on time, fast, friendly even my dogs loved him! He fixed the problem and explained everything. Definitely calling Shaun again for our seasonal ac check up!

  • Review 130 (2021-06-09 - Rating: 5)

    Outstanding could not mean enough! They had the time to fit me in and the company sent two very professional and knowledgeable techs. A short amount of time later they narrowed the problem down to the blower motor, replaced it that afternoon and everything is working perfectly fine. Hats off to both Todd Puckett and Mike Sanford. Definitely would recommend them and A/C Rescue for their expertise!

  • Review 131 (2023-09-27 - Rating: 5)

    Shaun did a great job. Had an estimate from another company for $4,000 and he figured out it was just a capacitor and had me up and running in 30 minutes and saved me a lot money.

  • Review 132 (2021-11-10 - Rating: 5)

    These guys were top notch! Kenny showed up on time and even helped with my home warranty company. Kenny was professional and curious, and better, he fixed the problem in no time! Thank you A/C Rescue, Inc. You are on the top of my list!

  • Review 133 (2023-08-23 - Rating: 5)

    Shaun was professional, got the job finished quick & was on-time. Clear communication & overall great job getting our ac fixed. 5 stars from Fort Worth

  • Review 134 (2023-03-01 - Rating: 5)

    Daniel, Daniel Daniel is the guy you want to service your HVAC system. He came out to my home with respect and integrity,listened to our issues several times from my wife and I and was patient with us ,and then fixed our issue and left us happy! Great leadership qualities and very knowledgeable in his field. Hes definitely who you want working on you HVAC system! Thanks so much Daniel 🙏🏽

  • Review 135 (2022-11-16 - Rating: 5)

    Cory communicated with me a few times in the morning about his arrival time, very appreciated. He was fast and efficient with repairing my heater. Would absolutely recommend their service! Thank you Cory

  • Review 136 (2024-08-21 - Rating: 5)

    AC RESCUE DID AN AMAZING JOB! EQ was my technician and he was very knowledgeable and got the job done!

  • Review 137 (2021-06-15 - Rating: 5)

    Our home warranty company (Fidelity) assigned A/C Rescue to us for repair. I always hold my breath a little because weve not always been 100% happy with who theyve sent to us. But Daniel with A/C Rescue was so great. He made quick work of cleaning our unit and adding freon. I give Daniel 5 stars!

  • Review 138 (2021-06-18 - Rating: 5)

    They were very professional and friendly. They had great communication about their arrival time and diagnosed the issue quickly. Todd even went the extra mile to clean out the coils and made sure everything was running and in good condition. I will definitely use them again in the future.

  • Review 139 (2023-08-16 - Rating: 5)

    Shaun and Chris from A/C Rescue absolutely saved the day today. My air conditioner started blowing hot air on Sunday, and by Monday night it was 99F indoors! A/C Rescue sent these two superheroes out this morning, and Shaun identified the problem (a bad capacitor) by sound as soon as he got out of the truck. He and Chris got right to work and had it fixed within 5 or 10 minutes! Hooray!!!

  • Review 140 (2021-06-15 - Rating: 5)

    Wow great service! They sent out Daniel to our house to fix the motherboard on our A/C. Daniel was great!! First off it was pouring rain when he got here, but he troubleshot everything he could safely and then found the issue was the motherboard. He then went to one of the stores they work with, found the part, and installed it the same day. Incredible customer service. Thank you Daniel!!

  • Review 141 (2022-11-22 - Rating: 5)

    Technicians Richard and Valentin from AC Rescue were very cordial and professional! They serviced and resolved the issue on my heating unit in a timely manner.I would highly recommend their services to anyone.Rafael Haro

  • Review 142 (2019-12-20 - Rating: 5)

    Scheduled service via my home warranty. Kenny and his colleague came out and did a great job. They were punctual, polite and efficient. Problem fixed in less than 45 minutes. Thank you.

  • Review 143 (2022-11-19 - Rating: 5)

    Richard and Valentin were wonderful. They kept me up to date with the issue and progress of work. I really appreciated the fact they were able to accommodate my schedule and come on Saturday. Great guys to deal with.

  • Review 144 (2022-09-07 - Rating: 5)

    A/C Rescue was assigned to us by American Home Sheild to repair our central air conditioning system that had stopped cooling. Matt and his assistant were punctual, professional, honest, and extremely knowledgeable. They inspected the systems outside unit as well as in the attic. They diagnosed the problem and had our air-conditioning up and running in record speed, all in the same day. There were no additional charges over our deductable which we already paid to AHS. We are extremely impressed with A/C Rescue, and we highly recommend this company.

  • Review 145 (2019-08-27 - Rating: 5)

    Todd with AC Rescue did an excellent job. I hurried home to meet him from work. By the time I arrived a few minutes late, Todd had diagnosed the problem and was well underway resolving the issue (blown capacitor). Todd was very skillful, polite, and professional. He also noticed we were a little low on freon and added a few pounds to get the unit tuned up for the remaining days of the 100+ temps of August.

  • Review 146 (2021-04-19 - Rating: 5)

    Ac rescue sent kenny to my home to repair my ac, he did really well on the repair. not only that he also gave me several tips on how to maintain my systems. even changed the other filters for me as i am up there in age and have a hard time changing them. thank you ac rescue job well done.

  • Review 147 (2022-06-13 - Rating: 5)

    I typically don’t write reviews, but I have had multiple HVAC people come out and this is the only company I have decided to keep calling. Recently we had Daniel come out to our property and he has been extremely professional, knowledgeable, helpful, and proactive to keep the customer in mind. We will continue to use this company and hope we keep having Daniel on the schedule for our calls!

  • Review 148 (2021-06-03 - Rating: 5)

    Kenny came out and was able to diagnose our issue within 5 mins. He explained what caused it, what is needed to fix it and completed it quickly. He also let us know what was needed going forward which I find incredibly helpful. He was professional and accommodating with us and our dogs/cat. Couldn’t ask for more

  • Review 149 (2021-05-07 - Rating: 5)

    Kenny is an amazing technician! He is so professional and courteous but above all very HONEST!!! We had another estimate for refrigerant and the other company was going to charge us for 2 unnecessary pounds. Wow!!! On top of it all Kenny knew the amount the other company had given me. Hard to find honesty like this!! A gazillion stars for you Kenny!!! ✨ ⭐️ 🌟

  • Review 150 (2021-05-20 - Rating: 5)

    Kenny was fantastic! The scheduler knew I had a crazy morning and Kenny was able to work with his schedule to make it work for me. He was professional, fixed our issue quickly, and was on his way. I greatly appreciate how wonderful the experience was!

  • Review 151 (2022-10-28 - Rating: 5)

    Cory came out for our fall tune-up. He is the best! I appreciate that he takes time to explain the system and how it works. We had an issue with one of the units, and he quickly fixed it. Thank you!

  • Review 152 (2021-06-22 - Rating: 5)

    Kenny was great. He actually showed me what my last repair man who was just out weeks ago from another company had done wrong and was causing me problems now. He was quick and efficient. I will use him again when I call this company.

  • Review 153 (2024-04-04 - Rating: 5)

    Sonny from A/C rescue was great. I definitely would recommend him. He also enlightened how efficiently I could run my system to prevent future problems.

  • Review 154 (2022-10-31 - Rating: 5)

    Cory was professional and personable while working on our HVAC. And, not to mention, he called saying he would be at our house within 26 minutes. Although, I didn’t believe it - he rang my doorbell 25 minutes after his call. Cory recognized the HVAC problem, explained it to me, then proceeded to resolve the issue.I recognize that all HVAC calls are not quick fixes. But, I do know who to call when and if I need a professional.

  • Review 155 (2024-01-23 - Rating: 5)

    Have a used them many times. Always fast and efficient. Service techs knows what they are doing, and fixes problems. They answer all questions and explain what was happening and what was done. Would recommend to anyone needing ac service.

  • Review 156 (2019-09-18 - Rating: 5)

    I called early in the morning and they got someone out the same day, It turned out that all we needed was a recharging of the system, thank goodness! They were able to do all the work in no time at all. The guy was very informative and told us what our options were and how much it would cost. There was no mess left behind and the price was much better than the last company we used. I would highly recommend A/C Rescue, Inc!

  • Review 157 (2023-08-10 - Rating: 5)

    Great experience! Cory Fixed and Diagnosed ac in 2 min. And other guy took over 1 hour and could figure it out! Definitely will use again.

  • Review 158 (2021-05-06 - Rating: 5)

    My experience with A/C Rescue was great. The technician, Joe, was very courteous, knowledgeable, and discussed with my wife and I what needed to be done. Joe stayed at our home until all services were completed and while we were on the phone with the office personnel to make sure that we were satisfied with the completion of the job. Thank you, Joe, and A/C Rescue.

  • Review 159 (2021-09-20 - Rating: 5)

    This is the company I request when I call my home warranty company for any problems with A/C. Because they keep you updated until person comes out in the time frame they say they will come. Kenny was out today and took care of problem in no time. Kenny was professional and efficient.

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