Serena Village 1 Apartments in Houston

Review 1 (2024-04-04 - Rating: 4)
Im only giving this place 4 stars because its not the neighborhood thats bad its the residents not having any respect to turn down their music and respect other neighbors living around them. When I first moved here I loved it and there was no issues. I had no roaches, no noise complaints, nothing. But for the past few months Ive been dealing with loud neighbors, roaches suddenly coming through small holes in my kitchen(which I treated the area to avoid this issue upon moving in), feces in the play area and all on the sidewalks so my kids cant enjoy this space, and the smell of animal urine throughout the building area I moved in to. This place was once my peace and quiet but now has become my nightmare and Im ready to move.

Review 2 (2024-03-27 - Rating: 4)
Now besides it being in the center of the hood , these apartments DONT have roaches , there very clean I’ve haven’t had a issue since ive lived here (8months) there very professional , anything I’ve needed fixed they make sure they take care of it. My car has NEVER been broken into nor my house, the maintenance or staff WONT randomly enter your home unless you’re there. It’s very nice place , outside may look ugly but inside is beautiful & spacious!

Review 3 (2023-07-24 - Rating: 5)
Great and friendly employees. Yuliana Cruz was the true reason my husband and I decided to move into this wonderful and serene community.Thank you Yuliana for doing due diligence on helping us find our new home. She completed our application within hours and we were approved within days. We are so grateful and thankful for this opportunity of a lifetime

Review 4 (2023-07-03 - Rating: 5)
Shae is awesome she will lhelp you get the best price for what youre looking for. Move in was quick and smooth and the 2 bedroom has all ceramic tile makes for easy cleaning for me and my two kids.

Review 5 (2023-06-30 - Rating: 5)
My experience with Serena has been great an Shadae Clark is the leasing agent will go out her way to make sure everything is okay such a vibrant person thank you so ....

Review 6 (2023-07-05 - Rating: 5)
I was grateful to have Shadae as my agent. She was very knowledgeable about the floor plans and how it would fit my current needs. Thank you for meeting me and my family’s needs. You are the best.

Review 7 (2023-07-01 - Rating: 5)
Shae is a great leasing agent to work with, she’s super professional, and helpful. if anybody ever need help with anything at all, she’ll do her best to get you help with whatever you need!

Review 8 (2023-07-11 - Rating: 5)
Shadae is super sweet and informative, made home searching a breeze and was genuinely concerned with meeting our families home needs. 10/10 would recommend. Keep up the awesome work Shadae!

Review 9 (2023-06-30 - Rating: 5)
My experience with serena village1 apts is superb especially the leasing agent Shadae Clark shes real nice an helpful always going out her way to be of service with any problem I have.. I really appreciate her

Review 10 (2023-07-03 - Rating: 5)
Shae was very helpful and knowledgeable in her role. Great customer service. Would recommend getting an apartment with her here its nice and quiet.

Review 11 (2023-07-08 - Rating: 5)
Quantrell is the best leasing agent ive ever met. He is very knowledgeable and the process was quick easy and amazing. I recommend this property Thanks Q

Review 12 (2023-07-01 - Rating: 5)
Shoutout to Shae for helping me get my slice of peace in such a short notice. You a real one for that one. If youre looking for a place and you need it asap, Shaes the one to talk to!

Review 13 (2019-07-18 - Rating: 5)
I love this place I have been living here 2 years already I have never had a problem staff is great and very nice. Also when you need something something fixed in your apartment they come and do it!

Review 14 (2023-07-01 - Rating: 5)
Shae is amazing she can get the job done she help me move in super quick get wit her asap

Review 15 (2019-07-18 - Rating: 5)
IM REAL HAPPY I MOVE TO THIS APARTMENTS. THEY ARE NICE. WHEN EVER SOME THING GETS MEST UP AT MY APARTMENT. THEY FIX IT REAL QUICK. THE MANAGER IS REAL NICE EVER BODY AT THE OFFICE IS REAL NICE AND WORKERS TOO. THE ONLY THING I DONT LIKE IS THE SECURITY THEY DONT TAKE CARE OR WACTH AROUND REAL GOOD..

Review 16 (2019-07-02 - Rating: 5)
The staff is great, and the manager is wonderful. I was very surprised by the high level of professionalism and respect that they have at Serena. So far, a great experience overall. 😀👍

Review 17 (2022-03-23 - Rating: 5)
I love Julie and her great customer service! She makes more than a number because she care .

Review 18 (2023-07-04 - Rating: 5)
Shae is the best !!!! 🤍🤍🤍🤍🤍 Great asset to the leasing agency ! She goes above and beyond for the residents !!!

Review 19 (2022-05-15 - Rating: 4)
Wonderful neighborhood with a beautiful park across the street. Great place to settle while starting off in Houston.

Review 20 (2022-04-07 - Rating: 5)
Visiting my family and the inside of her apartment is nice I love it

Review 21 (2020-10-22 - Rating: 4)
Nice apartments but landscaping needs work for better look outside

Review 22 (2020-02-19 - Rating: 5)
I will recommend to all my Family and Friends to rent a get a apartment. Place to live 🙂

Review 27 (2022-09-15 - Rating: 5)
Since I arrived, the girls in the office have been very kind to me since day 1, I always ask for maintanence, they come later and place the orders, they have never been bad for me, excellent service, I recommend them to live with Amiee, Frances and Yaitza, they have always been very Pay attention hello what I asked you

Review 28 (2021-03-08 - Rating: 5)
The people in the office are very kind, we have always paid the rent on time but when we couldnt do it they were willing to help us. Very understanding Silvia and aimee

Review 29 (2022-09-15 - Rating: 5)
Since I arrived, the girls in the office have been very kind to me since day 1, I always ask for maintanence, they come later and make the orders, they have never been bad for me, excellent service, I recommend them to live

Review 30 (2023-07-21 - Rating: 5)
Francés and Yuliana helped us a lot, very good people, they were late for helping us get an apartment :) thank you very much

Review 31 (2019-07-19 - Rating: 5)
Hello, good afternoon, I stopped by to get an information and they treated me with super professionals. I loved the place. I will return to get my apartment. God continue to bless that place.

Review 32 (2022-07-12 - Rating: 5)
It is very nice apt. Comfortable, vicite them.

Serena Village 1 Apartments