Valencia Grove

Located in Houston, Texas

Address: 11810 Algonquin Dr, Houston, TX 77089, United States

Phone: +1 281-481-1130

Rating: 2.4

Services

Identifies as Black-owned
Identifies as women-owned
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Gender-neutral toilets
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-08 - Rating: 5)
I’ve been staying here for about 3 years now, I haven’t seen a mice nor bug in my apartment.( It’s all about how clean you are as an individual) the prices of utilities never change, the staff that’s taking over is very professional And their maintenance is very ethical. Ms Angela is extremely professional and ethical as well, you stick with her she got you, the area is what they would call a second to low class area, but it’s quite for the most part and the apartments looks really good on the inside for something low class I would say that it’s a win.

Review 2 (2024-11-04 - Rating: 5)
Great experience here at Valencia. Everyone is nice & helpful in the front office. Ive had a few issues in my apt & they came in a timely manner to fix things up. The complex is quiet (even at nights) & clean too 🙌🙌

Review 3 (2025-01-19 - Rating: 4)
My daughter lives here and the lease agent Angela is very much on top of everything she tries to get everything done such as work orders , helping people the best way she knows how and every time me and my daughter goes in there she is always there working hard and by herself she is not rude at all or disrespectful unless someone comes to her wrong but she does in a professional and respectful way we need more leasing agents in the world like her thank you

Review 4 (2024-02-18 - Rating: 5)
I have lived at this complex for going on 5 years. I started with a 1 bedroom 1 bath and after 2 years upgraded to a 2 bedroom 1 bath. I love that my apartment is big in size. As with all places it is not perfect. This is an older apartment complex. As for Roaches every apartment complex anywhere you go has roaches. I just invested $20 and bought bug spray from the store and sprayed myself and.... I dont have roaches. And as for maintenance concerns again this is an older complex. I have lived on Scarsdale since I was 17 and am now 44 and it has been here for at least that long. And as with the maintenance concerns I have seen 7 different management companies come thru here in the last 5 years. Every new management company has bought someone elses problem and Im sure that the previous management company did not tell them about all the problems. We got a new management company around 2 months ago. 3 weeks ago I had maintenance concerns with my apartment and within 4 hours they had a new apartment for me to move into and also gave me 2 apartments to look at and let me chose which one I wanted. They also gave me credit towards my rent. For me the new management company has been very good to me so far. Hopefully we have a management company who actually cares now. A young lady in the office Sarah has helped me every step of the way thru the concerns that I have been having. I am grateful for the help they have given me during a hard time in my personal life.

Review 5 (2023-09-08 - Rating: 4)
I have been living at Valencia Grove for about 3/4 months now and anytime there has been an issue , and usually its minor, its fixed right away. The staff is great and the Manager Ms. Tai is probably the best property manager Ive had an apartment with. She genuinely cares about her tenants

Review 6 (2023-11-02 - Rating: 5)
I’ve been here for only 6 months and the new manager or owner seems to have a genuine interest in her customers. She helped me out in less than 24 hours for service that I needed, unlike the previous management that took them 3 weeks to answer my request regarding my issue. Grateful to know that they are here to help their tenants.

Review 7 (2023-03-24 - Rating: 4)
I am very pleased with my apartments. I read the reviews and was skeptical however I have found zero bugs zero mold and everything works beautifully. Very quiet complex and animal friendly. New management has already completed several beatification projects including all new windows.The Girls in the office are super sweet and very helpful.

Review 8 (2023-06-01 - Rating: 5)
My wife and I have lived here for 5 years. Weve seen the property change hands several times. The newest owner is by far the best and the current property manager is my favorite out of the nine weve had in the past 5 years. Theyre willing to work with you as long as you communicate with them. I hope they dont move the current property manager.

Review 9 (2022-04-22 - Rating: 5)
Under New management. I like the new updated pool. I like how peaceful it is right now. Great spots to walk your dog. Very clean. It’s wonderful to see a well taken care of spot of grass for the kids to play on. The grass is superb. The apartment complex has really turned it around. Great team running the place now. They take care of you the way it should be.

Review 10 (2023-05-04 - Rating: 5)
I highly recommend anyone looking for a place to stay as this property is a nice, well managed place to stay with great management and office agents with amazing attitudes. TAI has such an amazing personality and Mrs. Cela and her crew do an amazing job at improving and up keeping of the property. I’ve been here with my family for almost 3 years and we love it. They are pet friendly and you are close to many schools, stores, etc. Not to mention The rent and utilities are very reasonable.

Review 11 (2023-05-18 - Rating: 5)
Came to tour the property after talking with London met with the other two young ladies in the front the three of them was very informative and helpful. As I was coming to the end of my tour of a two bedroom I was able to meet the property manager what a wonderful young lady she introduced herself and went out of her way to tell me the nearby stores and schools. Look forward to renting!

Review 12 (2020-10-30 - Rating: 5)
If your looking for a apartment with updated black appliance and is newly renovated you found it!!!The apartments have 1, 2 and 3 bedrooms. I have toured them all and each floor plan is really spacious.The inside of the units are so nice. The vinyl wood flooring in each apartment is a must for me and Valencia definitely has beautiful vinyl wood flooring, easy to clean up if you have kiddos :) And to top it off the color scheme is absolutely gorgeous.Not only do will you feel at home. The leasing office employees, property manager and assistant manager are kind and happy to assist you.Go check it out yourself and see what I mean.To the office staff I miss you guys already!

Review 13 (2021-08-23 - Rating: 5)
Ramon came in to save the day! He fixed my AC like brand new. Im very grateful! In summer AC units tend to go out. It happens everywhere not just here. I have been here since February 27, 2021 and I have to say its a great location. Very convenient near several stores. Affordable and they work with Second Chance leases. They were here when I needed them the most. I have no issues with pest or insects which is a BIG plus for me!

Review 14 (2021-08-02 - Rating: 5)
I moved in last weekend to a 1 bedroom apartment, I love my new apartment. It is upgraded with new flooring, paint, counter tops, cabinets, fixtures. I have a pool view, close to covered parking and the mailboxes. My neighbors are very sweet, the office staff was very helpful during my move. This is my 1st apartment, I was a bit nervous, but they made it very easy. I would recommend checking out Valencia Grove.

Review 15 (2020-11-02 - Rating: 5)
This property has done so much work to make the community better for their residents. They’ve done so many projects to the community they’ve made this a nicer looking property. The townhomes are very spacious and updated the maintenance staff are very good at getting orders done they do their very best the grounds and looking nicer and nicer by the day. The office ladies are so helpful and do their best to answer calls and send work orders to be done. This community has grown the new management company is amazing! If you are looking for a new place come rent here it’s worth it if you ask me! I’ve had no issues. Shout out to the company and crew for the amazing work that has been done for the community.

Review 16 (2022-04-21 - Rating: 5)
I am soooo excited to see new ownership here thats actually improving the Apartment Complex. We are finally getting new electrical panels and plugs for the inside. Ive seen teams of workers out here fixing and improving the property. Im so glad that this place is turning around. I now feel safer for my girlfriend and my teenager.

Review 17 (2023-06-11 - Rating: 4)
I am currently locked out of my unit. My keys fell of my chain sometime at work. I have dogs inside that i need to get to. Ive scoured the entire website for the 24 hour emergency maintenance number that it says is available but i cannot find it. Ive tried calling the office five times now but nothing. Idk what to do. I cant afford a locksmith to come open it. I love living here just i really need to get inside and dont know who to contact

Review 18 (2022-04-22 - Rating: 5)
Love all the improvements. The staff has been very responsive to any questions I’ve asked. My kids love to play outside, so having a playground that is clean and safe has really made them happy! We are glad Valencia Grove Apartments is where we call home.

Review 19 (2022-04-22 - Rating: 5)
Since becoming a tenant, I have seen improvements across the property. Im really excited about the walking trails that are forthcoming. The staff is interactive and work diligently to build a rapport with tenants and create a sense of community.

Review 20 (2023-05-22 - Rating: 5)
Recently moved in building 19 (Pool view) love my unit everything I voiced with the people in the front was met they helped with my entire applying process. THANK YOU!Will bring donuts as a token of my appreciation.

Review 21 (2024-02-05 - Rating: 5)
I would like to thank Cindy the manager at my apartment ahead took the time to explain the new system for the apartments and aaid they will so their beat to make sure there tenants are satisfied..Thank you Valencia Grove Management Team

Review 22 (2022-11-18 - Rating: 5)
Absolutely awesome place to live.. Issac Chavez is an awesome assistant manager, very understanding and willing to work with you. Since being here he has worked hard in transforming this property and it SHOWS🙌.

Review 23 (2017-12-07 - Rating: 5)
I have been to the property and grounds are keep very nice and clean the office staff is very sweet and helpful, outside staff works very hard to make everyone living here have a great experience . I would definitely recommend my friends and family to live here. its close to HWY 45 ,lots of great things to with the family around this are. Great schools as well.

Review 24 (2022-04-22 - Rating: 5)
My move in January was an excellent choice here at Valencia Grove. By far the best property management I’ve come across. Friendly and reliable staff that provides exceptional service in a timely manner.. I Love It!!!

Review 25 (2022-04-21 - Rating: 5)
Valencia Grove is under new management and great changes are being made for the residence. I am so excited to see repairs being made on the property for the residence. I look for bigger and better things in the future.

Review 26 (2023-11-01 - Rating: 5)
Been living here for a couple of months already so far we love it and haven’t had any problems so I definitely recommend and the staff is awesome especially Atziri!

Review 27 (2022-04-23 - Rating: 5)
One of the most improved facilities I have ever laid eyes on. I saw this property at its initial purchase. Improvement to this point are remarkable. I am looking forward to where it will be in the next 3-6 months.

Review 28 (2020-09-03 - Rating: 4)
The new management has been very helpful. Gates are working, the park is being redone, and maintenance only took a day to come and check out our apartments AC.

Review 29 (2022-08-09 - Rating: 5)
Had a little roach problem but thanks toWilliam from Safe Space Service they aregone. He is very good at what he do and hemake sure he gives you great advice to keepthem away.

Review 30 (2018-05-09 - Rating: 5)
Have been a resident here for 6 months+ mrs Angelica is an awesome assistant manager, I havent had any big issues with my unit and always have responsive maintenance within a timely manner!

Review 31 (2022-04-21 - Rating: 5)
This is no doubt such a supportive complex! The staff are more than willing to meet my needs and assistance. I deeply appreciate the effort put into this complex. I don’t think there has been a better fit!

Review 32 (2018-05-23 - Rating: 5)
Been living here for a minute now and dont have anything bad too say john is a good man he is the. Best easy going and let me talk about angelica,Connie, and gracy they are the best I swear they always have the best attitude love them and had an issue in my apt an they got it fix real quick thank you angelica for your help 😀😃 .

Review 33 (2023-11-01 - Rating: 5)
Been living here for a couple month so far we love it ! They are really trying to turn this place over and make it a good environment for the community and I love that ! So I definitely recommend !!

Review 34 (2022-05-03 - Rating: 5)
This Facility continues to invest in making this facility a first class operation. I was so impressed in a recent drive by. This is what community reinvestment really means .

Review 35 (2023-11-02 - Rating: 5)
The office is nice and very helpful, Ive enjoyed my unit. The maintenance come when I call.

Review 36 (2022-04-22 - Rating: 5)
The property has improved since new management has taken over. The staff is friendly & willing to assist with any issues you may have. I highly recommend this property

Review 37 (2022-04-22 - Rating: 5)
Wonderful place, excellent customer service. It seemsand feels like it’s under new management. Keep up the good work. Definitely a place worth returning to.

Review 38 (2022-04-22 - Rating: 5)
I have seen great improvements in the property. The staff is working to continue to make this a great place to live

Review 39 (2017-03-29 - Rating: 5)
Awesome apartment and service is very good. big rooms andthe place is so nice and beautiful. so i personally recommend for everyone.

Review 40 (2021-10-26 - Rating: 5)
Staff is amazing, helped every step of the way in getting my home for my kids & I. Super friendly & helpful! Love my place.

Review 41 (2021-10-26 - Rating: 5)
Love my new apartment! Staff is super friendly and helpful !

Review 42 (2018-05-10 - Rating: 5)
I love the manager named Angelica here. If I call with something wrong she makes sure I get it fixed fast.

Review 43 (2020-10-30 - Rating: 5)
I love living here been here 5 months and have not had one issue.

Review 44 (2022-05-01 - Rating: 5)
I am so proud to promote such a great place like this, the owners and associates are easy to communicate with and highly provide a conducive place to relax and live, they are easy to communicate with and had resolved the problem quickly even its not asked. I know they are just starting to make this place the best but I am already seeing great changes and facilities are continually developing not to mention a very good real estate investment.

Review 45 (2017-03-29 - Rating: 5)
Great services Great place and there are big rooms. Just awesome.

Review 46 (2017-03-29 - Rating: 5)
The place is so nice to have relax. I liked it very much.

Review 47 (2016-12-02 - Rating: 5)
LOVE IT HERE VERY GOOD ENVIRONMENT RAJAN IS A GREAT MANGER

Review 48 (2016-12-04 - Rating: 5)
Been here about a year Catherine in front office is so helpful!

Review 49 (2020-01-15 - Rating: 5)
BEST APARTMENTS EVER! I WILL BE RENEWING MY LEASE!

Review 50 (2017-03-29 - Rating: 5)
Great place and there are big rooms. Just awesome.

Review 51 (2016-12-02 - Rating: 5)
Huge rooms great service ...I love it !!

Review 52 (2020-10-30 - Rating: 4)
Definitely, an improvement since the management before.

Review 53 (2017-03-29 - Rating: 5)
Very nice place, I liked it very much!

Review 54 (2020-07-21 - Rating: 5)
I love the inside of my apt....

Review 55 (2017-03-29 - Rating: 5)
Beutiful apartment and service is great.

Review 56 (2016-12-02 - Rating: 5)
They have a nice staff.

Review 57 (2021-09-16 - Rating: 5)
This place seems very disgusting🙄

Review 58 (2016-12-02 - Rating: 5)
Great service 👌🏾

Review 59 (2019-04-15 - Rating: 5)
Awesome experience

Review 60 (2021-11-14 - Rating: 5)
Great staff

Review 61 (2024-11-04 - Rating: 5)
I recently moved to these apartments and I am truly grateful to the office staff, Ms. Manager and Assistant treated me very kindly, and I received my apt. Very clean!When I call to have something fixed, they go the same day 😉 I am very happy.

Review 62 (2025-01-06 - Rating: 5)
Thanks to the technician Brayan who helped me quickly with my heating thanks

Review 63 (2024-11-04 - Rating: 5)
Thank you to the office staff for immediately responding to my emergency this past Saturday

Review 64 (2018-05-11 - Rating: 5)
I really like living here. If I have a problem with my apartment, I just call the office and they will fix it in no time. I like that they have activities for the community and they have fumigation, I just have to call and they will send it to me.