The Residences at Pearland Town Center Apartments

Located in Houston, Texas

Address: 11200 Broadway St Suite 2400, Pearland, TX 77584, United States

Phone: +1 346-594-6854

Rating: 3.9

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Elevator
Fitness centre
Pets welcome
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-31 - Rating: 5)
Ive been living here since I relocated to Texas over 6 months ago and its the best transition complex for transplants like myself. After many apartment tours and hours of reading reviews and comparing...I choose The Residences at Pearland Town Center because of the consistent great reviews (I saw some dating back to 2011). I honestly dont think I saw one bad review. Its right in the town center so its easy to grab food or shop at your convenience.The staff has been great! Every time I put in a maintenance request its taken care of within a day. The front office is nice and personable, theyll even know you by name. Honestly the entire staff is nice, approachable and always warmly greeting you. The rent is reasonable, theres consistent security patrolling the area and gated parking. Its relatively quiet and relaxing. Which is what I was looking for. Overall, I suggest this complex to anyone moving to Pearland or wanting to relocate.

Review 2 (2024-08-04 - Rating: 5)
A beautiful property, a great community with awesome amenities. Two pools with grills on each side, a clubroom with a pool table and a media room, a gym and a computer room. They even have elevators in each building. easy access to the Pearland town center shopping mall. A cross the street they have a walking trail around the lake everything around the area is walking/biking distance and a safe environment the new management and maintenance team have been working very hard to get this property back in shape and very pleased with the results.

Review 3 (2024-12-15 - Rating: 5)
I had an amazing tour with Mia. She answered all the questions I had. She also took her time with our time, as I did not feel rushed and had to just tour and leave. She was very easy to communicate with as we shared some laughs! I am excited and plan to move into this complex as she made me feel very welcomed and shared great reviews about the property and management team. I highly recommend having Mia assist you in looking for your next home.

Review 4 (2025-01-09 - Rating: 5)
Bianca and Mia was absolutely AMAZING! Helped me with literally everything! Called me all the time to help me finish up getting approval for the apartment! Move in day I found a few things that needed to be fixed and they got them fixed and called me every time something was done! Super great with communication and the entire staff is extremely friendly and fun! Love this place can’t wait to create new memories here!!!

Review 5 (2024-12-06 - Rating: 5)
Recently moved into this complex and am happy with it thus far. The Leasing Office staff are truly professional, courteous, and helpful. From the application process to the moving in, to addressing any issues Ive had. The maintenance staff have also been very courteous and helpful. Im satisfied.

Review 6 (2024-11-22 - Rating: 5)
Definitely the best apartments to live in. My leasing agent Bianca was top tier. The whole staff is amazing all of the leasing agents all of the maintenance. if you need anything, they will make sure to take care of you right away..

Review 7 (2024-10-11 - Rating: 5)
Theron is the absolute best! Very neat and precise along with his attention to solving issue! He can promptly and on time without any disturbance to me while I work for home! These apartments have really did a 360 with this complex! So happy to be a resident ! Theron was phenomenal and solved all my issues quickly!

Review 8 (2024-10-29 - Rating: 5)
I had an excellent experience with my maintenance order through Theron. The process was smooth and efficient from start to finish. Theron was responsive, attentive to detail, and made sure everything was handled professionally. I couldn’t be happier with the quality of service—highly recommend!

Review 9 (2024-07-23 - Rating: 5)
We are here temporarily and we have been pleased. Dave in maintenance and Alison in the front office are genuine, kind and professional. I have heard things were not so great before this new company took over. I am definitely seeing positive changes and any issue we have had that was left from the previous company, Alison and Dave have addressed.It is so important that the staff on location are professional and caring and this is certainly the case here. They try their best to make sure the residents are content and issues are resolved.Its nice living in the shopping center. Occasionally, you get non-residents who run the stop signs, so just be careful crossing with small children. Other than that the pools are fantastic and its a great place.

Review 10 (2024-02-08 - Rating: 5)
My husband (boyfriend at the time) and I lived here a few years ago with my service dog. We had moved quite a bit back then and this was hands down our favorite place. Staff were amazing and the property was always kept up. Shopping and food right at our front door and a beautiful lake and trailers right outside. Such wonderful memories for us there.

Review 11 (2024-08-16 - Rating: 5)
I absolutely love living at The Residence at Pearland. The location is perfect, with easy access to shopping, dining, and entertainment options. The building itself is well-maintained and the grounds are beautifully landscaped.The staff here is incredibly friendly and always willing to help with any issues or questions that arise. The amenities are top-notch, from the fitness center to the pool area.Overall, I highly recommend The Residence at Pearland to anyone looking for a convenient place to call home.

Review 12 (2025-03-03 - Rating: 5)
She was incredibly helpful and showed us everything we needed to know. Very nice person you should give her a raise!!

Review 13 (2024-08-19 - Rating: 5)
Dear Allison, Bianca and Noah,I hope this message finds you well. As I move out of unit 1510, I wanted to take a moment to provide some feedback regarding my experience living here. Overall, my time in the apartment has been positive and I appreciate the efforts you guys made to ensure a comfortable living environment.Here are a few points of feedback:I appreciated the prompt response to maintenance requests. The cleanliness of the building was well-maintained.Communication with the property management team was generally effective.Overall, I have enjoyed and still enjoying my time living here and would consider recommending it to others. I hope this feedback is helpful as you continue to manage the property.Thank you and I wish you all the best.Sincerely,Cezar Siriban

Review 14 (2024-09-24 - Rating: 5)
Had an amazing experience working with Bianca Bou! She was patient with me and made sure I got exactly what I wanted. Her customer service was on point. She’s great and I definitely recommend everyone go through her.

Review 15 (2024-12-20 - Rating: 5)
Went on a tour of the property and it was lovely. Mia showed me around the complex. She was sweet and informative. I could see myself living there.

Review 16 (2024-11-22 - Rating: 5)
Fast, quick, and professional service! I called in a request and within the next hour maintenance was at my apartment fixing the problem. The maintenance manager came out after to check the service. 😀

Review 17 (2024-09-16 - Rating: 5)
Bianca was very nice and patient as she showed me the apartment and the amenities. She answered any and all questions I had. Great experience during my tour.

Review 18 (2024-12-19 - Rating: 5)
Mia at the front desk is so helpful! She made me feel very welcomed. Cannot wait to move here next month!

Review 19 (2024-10-25 - Rating: 5)
Bianca and Allison are very helpful and kind. They have always been there to answer any questions. The apartments are nice and the location is very convenient.

Review 20 (2024-11-13 - Rating: 5)
I visited this complex today for the first time.Ms Mia was a very kind, knowledgeable and efficient leasing agent.Mia Showed me a lovely unit that I fell in love with immediately.Hopefully my next review will come as a resident of Pearland Town Center Apartments 🥰

Review 21 (2024-08-10 - Rating: 4)
Ms Bianca was absolutely lovely, very informative friendly and hospitable. Enjoyed touring with her very much and she defiantly made me like the place even more.20/10 for the tour with her and really happy about the staff being accommodating♥️The apartment could use some renovations, yet very excited for the lighting and the space.

Review 22 (2024-06-21 - Rating: 5)
While there had been some hiccups with the change of new management, I am pleased with the results! The property has started to flourish now. I noticed that the only remaining worker from the old company, David, is doing a spectacular job with the property! Our pools were turning green but David seemed to get them under control within a couple of days. He has always been on top of the pools and the grounds, which I appreciate as someone who has been here for a while.I see David working tirelessly at his job, always going back and forth to make sure everything is clean around the property. I have seen him doing other things as well, always cheerful in the hallways and very helpful when I need assistance. I admire his dedication to the property. I have never really seen him take a day off as he seems to work with a smile on his face.I am very satisfied with the work being done here and continues to be done. David is an exceptional worker from what Ive seen. This property is exceptional with beautiful amenities and hardworking staff.

Review 23 (2025-01-09 - Rating: 5)
Mia was incredibly helpful, genuine, and during the walk through process allowed me to feel comfortable making the Residence my new place to live.

Review 24 (2024-10-02 - Rating: 5)
I recently tour the complex and was assisted by Bianca who was able to show a list of apartments. The tour of the complex was amazing and they have great rooms available.

Review 25 (2025-02-22 - Rating: 5)
Mia was great at giving the tour. The apartments look so nice and spacious.

Review 26 (2025-02-11 - Rating: 5)
Bianca is wonderful. She made touring this beautiful community a breeze thank you so much

Review 27 (2024-12-13 - Rating: 5)
Bianca was amazing! She answered every question I had and definitely sold me on the apartment.

Review 28 (2024-12-07 - Rating: 5)
Mia did an excellent tour for us! And the registrating process happened so smoothly. Highly recommend.

Review 29 (2024-08-17 - Rating: 5)
Ms. Bou was an exceptional help in providing me with insight on how to work/use the portal. I’m a year long resident and I’m thankful for her help on today. Wonderful attitude and a pleasure to speak with ! 😊

Review 30 (2024-08-18 - Rating: 5)
This is a beautiful community i want to take the time out to say that MS.Allison is hands down one of the best property managers you can have she sweet and caring and been there for me and my family since the day she step foot on the property she’s amazing and the staff is very nice I want to give a shoutout to Bianca as well very helpful and have great communication.hands down the best apartment property in Pearland tx 🍐great community and it’s beautiful 🫶🏽

Review 31 (2024-12-13 - Rating: 5)
Had a great experience with Bianca showing me around the property! Very professional and very attentive!

Review 32 (2024-08-23 - Rating: 5)
Very Beautiful Property and the customer service is top notch the leasing Bianca is very friend, kind, professional, and very knowledgeable she made my moving process very easy.

Review 33 (2025-02-12 - Rating: 5)
Lovely place to stay the staff is very nice and the manager is very attentive we just moved in and the process was very smooth

Review 34 (2024-12-07 - Rating: 5)
Tour of the apartment complex was very nice, super amazing manager and they were very helpful.

Review 35 (2024-11-25 - Rating: 5)
Maintenance is amazing. I called for assistance a few times and they came right up. Quick and efficient. Thank you!

Review 36 (2023-08-19 - Rating: 5)
I love this place. Its well run and well maintained. A very interesting location being adjacent to a large outdoor shopping area. My co-residents have been super friendly. Awesome pool - looks like a resort. There are a few covered gas grills at the pool area along with tables & chairs, prep area, and 2 TVs. Great gym adjacent to community indoor pool table on the 2nd floor. We have 2 elevators as well though most tend to use the stairs. There is secure access to the building and to parking. This is a vibrant complex and it sits in a vibrant area yet youve got your own space for your quiet time. I have zero complaints after 5 years here. Its awesome. - From a verified resident on ApartmentRatings

Review 37 (2025-01-07 - Rating: 5)
The installation was quick and handled professionally without any problems.

Review 38 (2024-10-18 - Rating: 5)
I needed maintenance and the response time was quick, same day with great customer service.

Review 39 (2020-06-03 - Rating: 5)
I lived here for 3 years and unfortunately had to move due to family circumstances, but I loved it.First off, the luxury feel of the apartments are nice. They definitely maintain the property well and dont take long at all to address any problems or work orders such as gates, A/C, trash, etc. The only somewhat problem are the elevators occasionally not working but that happened maybe once a year.Also, the insides are very nice. Great countertops and big appliances. A/C units are on the roof so there is no clutter around the units, which equals no noise - not to mention they also have a great pool, gym and hangout room with a pool table and TV. Walls are relatively thick, we maybe heard neighbors a few times a month. The gas grills were probably the biggest issue I had with the amenities, as they rarely worked properly.Lastly, the location is tremendous if youre into the lifestyles of going out eating and shopping. Tons of great restaurants, stores and other businesses within walking distance definitely will cut down your time waiting in traffic or parking. Holiday shopping is a breeze.Despite the multiple management changes, they overall held the property and cleanliness to a great standard. The pros definitely outweighed the little cons we experienced. Should I need to shop for an apartment again, I wouldnt hesitate coming back to Residences.

Review 40 (2024-10-28 - Rating: 5)
Excellent customer service I had an urgent issue and Theron Williams provided outstanding customer service and resolved my issue quickly!

Review 41 (2024-12-16 - Rating: 5)
Lovely place, great location! Staff was very friendly and helpful with answering all questions.

Review 42 (2021-09-21 - Rating: 5)
I have lived here for 7 years now and I really enjoy living here. Office staff and the Property Manager, Xiomara and Leasing Manager Anthony are helpful and awesome to work with. The apartments are very nice.The property is always well kept, manicured and maintained. Noise level is very quiet, safety in this neighborhood is very good which is a diversified community. Maintenance is done in a timely manner. Pools are cleaned, plus the work out room is equipped with the state of art equipment which is wonderful. The Town Center location near by (outside your door) is very convenient for you needs. I definitely recommend Residence At Town Center (RTC) in Pearland, TX to be your next home.

Review 43 (2024-08-12 - Rating: 5)
Bianca,Was amazing. Great tour guide. And answered all our questions. Beautiful apartments. 😀

Review 44 (2020-05-27 - Rating: 5)
I have lived at the Residences for a year and have had no issues. Staff is always friendly and remembers my name, maintenance requests are generally taken care of either same day or the day after and pool area is nice with clean grills. The gym is a little small but there is never more than a few people in there at a time and it’s always clean. The staff is so friendly and helpful that there’s not much bad to say about the place.

Review 45 (2024-10-14 - Rating: 5)
Thank you, Theron Williams, for being very courteous, and for completing both of my work orders quickly :).

Review 46 (2024-08-15 - Rating: 5)
I absolutely love this property and love love the staff they are absolutely amazing and the property manager is very nice and takes care of business.

Review 47 (2019-04-17 - Rating: 5)
I’ve lived here for almost 2 years. I’ve never had any issues at all. The location is awesome. Me and my BF can walk to restaurants and shops. I feel safe because of the key fob system plus a camera is installed close to my apartment door. When we renewed they let us keep our same price! Which was awesome. Maintenance always responds to requests super fast, it’s always the same day! 10/10 would reccomend!

Review 48 (2020-05-28 - Rating: 5)
Its hard to find a great apartment with equally great leasing staff! Everyone has been professional, friendly, and patient in my move during a pandemic. Anthony, my leasing agent, but also Melanie, Xiomara and Camiece who all took a part in answering questions and assisting me when Anthony was out of the office. I love my apartment, the location, all of the nearby shops and my drive to work is much quicker. Safety is a big priority for me and not only do I have a really nice apartment, I feel safe even living behind the busy Town Center. Im very happy here!

Review 49 (2019-01-11 - Rating: 5)
I’ve lived at Residences for 2 years now. I’ve always loved my home. However my wife and I have seen some recent improvements that are making us love our home even more. This lets us know that our concerns are heard when we bring up issues concerning other residents. Maintenance is also great and respond quickly. We see us staying for the foreseeable future.

Review 50 (2021-10-13 - Rating: 5)
I have been living in the complex for 3 years now. I enjoy having the amenities walking distance and the staff is very friendly! We even rented a bigger unit since we did not want to leave! Now that the apartment complex has changed management, the place has gotten even better! I would definitely recommend!

Review 51 (2024-12-19 - Rating: 5)
Beautiful property. Well maintained and always clean!

Review 52 (2019-08-30 - Rating: 5)
I lived here from March 2017 to July 2019. I enjoyed living here. I got lots of square footage for the price, my rent never increased even after my first year concession ended, my apartment was lovely, and my neighbors were friendly. I loved the quietness of the property and how well the grounds were maintained and groomed. Visitor parking was a bit of hassle as their is none really, however with the town center right next door the mall parking lots just behind each building doubled as visitor parking for us. If not for needing to move closer to Katy for family reasons I would’ve stayed out longer. Never had an issue with the property staff, albeit the temps we received when we lost all of our staff to a new property, once that rough patch was over and new permanent staff placed, all things went back to normal. This is a great place to live and I’m sure you would enjoy making Residences at PTC your home as much as I did.

Review 53 (2014-08-28 - Rating: 4)
Ive lived here for 2 months now. Im new to the Houston area and picked this spot literally from the Internet and signed a lease before even actually looking at it. I made the right choice. The place is very clean and quiet. Obviously you will hear and see the events that happens at Pearland Town Center but I see that as being part of the community. Their pool, weight room, clubhouse and such are very clean and probably under used. I rarely see anyone at those places. Thats actually a good thing. Maintenance answers calls fast to fix issues. There was one incident where dog crap was on the stairs but thats the tenants fault, not management. I never hear my neighbors unless they are in the hallway as the walls are thick. There is plenty of common parking in the resident parking. I designed it so theres probably more parking spots than units so its never tight. Covered reserved parking could be had for 35 a month. I find not too many opt for it so there are tons of open spots.If people visit you, they can simply park at the marriott hotel next door with tons of parking. Keep in mind that this is at the mall so the mall is your parking lot. Other apartments usually have difficulty with guest parking. This will never be an issue. The parking lots at night are very well lit. Looks like daytime with all the lights and there are security cameras everywhere with security patrolling so you need to be an idiot to do something bad.The management office is very nice and inviting. They got a Starbucks coffee maker for you to use during visiting hours and treats. I dont understand the negative reviews of this place at all. The rent is high but on par with similar luxury type apartments.The mall is at your disposal. I can walk to BJs, Red Robins and tons of other restaurants. If its too hot, driving is like a minute away. I also like the good year auto right next to the apartments so if you have car service needs and dont wanna wait, walk home. Any other shopping need is only 2 miles away.

Review 54 (2020-11-17 - Rating: 5)
BEST apartment I’ve lived at yet. The staff is fantastic and super friendly! The amenities are awesome and well taken care of. Very quiet and family oriented. Highly recommend living at this apartment complex!

Review 55 (2020-01-24 - Rating: 5)
Great place to live! Residences at Pearland Town Center was my home for two years. It is a well maintained, well secure, friendly community.The management is phenomenal. Xiamora, Camise, Anthony and Melody are outstanding. Xiomara is the best manager we have had. Her staff is very accommodating to ensure a high standard of living for the Residences!The security is outstanding. Residences at Pearland Town Center is Urban living at is finest!!I would definitely live there again!

Review 56 (2016-06-04 - Rating: 4)
Nice upgraded apartments, great staff and amazing amenities. The complex is small and quite, the pool is always fun. The best part is the location- you are a within walking distance of all the shops and restaurants in pearland town center.

Review 57 (2022-03-30 - Rating: 5)
This apartment complex is well maintained and managed. The office and maintenance staff are friendly and always willing to help residents in any way that the can. Its a delightful place to live!

Review 58 (2020-08-08 - Rating: 5)
I am so happy to be moving here! Camiece has displayed superior customer service and has made me feel great about leasing here. The townhome is nice and very spacious. The property is well kept and the location is perfect. Thank you Camiece for all that you do!

Review 59 (2018-09-14 - Rating: 5)
I want to thank Xiomara for her excellence in customer service. My transition from California to Pearland was an easy one with all your help. I’m loving my apartment and really appreciate everything that the Leasing office did for me and my fiancée. Thanks a million.

Review 60 (2018-09-06 - Rating: 5)
Great place to live with good amenities. I Feel Bad For those that had bad experience here. Cant make everyone happy. But been here for two years and going. New management team very helpful. Just need to talk to them and theyll fix whatever is needed to live comfortably.

Review 61 (2019-01-12 - Rating: 5)
I love my townhome and the area. All my favorite stores and restaurants are walking distance from home. There is also 24 hour security and several officers that live in the building which help me feel more comfortable.

Review 62 (2019-02-12 - Rating: 5)
I just have to say this is one of the most solid, hard working apartment managements I’ve seen in a long time.Handing any problems or issues ASAP and making sure I’m a happy resident.ABSOLUTELY THE BEST APARTMENTS IVE STAYED AT YET!

Review 63 (2020-05-31 - Rating: 5)
My girlfriend lived here for the past year and loved her experience. Very friendly staff, especially Anthony. I would recommend this apartment complex to anyone. 10/10!

Review 64 (2024-04-26 - Rating: 4)
Great place to live but the new mandatory amenity package on top of rent going up made it super unaffordable to stay.

Review 65 (2017-12-29 - Rating: 5)
Polite and friendly staff that makes everything easy. Maintenance requests could not be addressed any faster and far exceeded my expectations. Nichole was excellent throughout the whole process.

Review 66 (2025-02-25 - Rating: 5)
Good tour, excellent information, good assistance

Review 67 (2021-01-17 - Rating: 4)
Lived here for a year. Management is great and maintenance requests are quickly responded to and worked on. Moving out because the noise around me is obnoxious.

Review 68 (2018-11-12 - Rating: 5)
Gisela, Anthony, Chard, and all the rest of the South Hampton team are AMAZING!! Residences at Pearland Town Center are beyond beautiful and more importantly, affordable!-Happy Resident-

Review 69 (2019-01-11 - Rating: 5)
Been living here for two months now and Ive had good experiences with management and the living conditions here are great. I would recommend these apartments to friends.

Review 70 (2025-02-25 - Rating: 5)
Mia Cruz was excellent

Review 71 (2024-08-07 - Rating: 5)
Office staff is friendly and very helpful!

Review 72 (2022-05-31 - Rating: 5)
Very nice apartments. Shopping mall walking distance less than 5 min away.

Review 73 (2019-02-11 - Rating: 5)
Management is awesome, and loving all the recent improvements! Keep up the great work :)

Review 74 (2019-01-12 - Rating: 5)
Beautiful property and friendly staff. Manager and staff were very helpful in any questions I had.

Review 75 (2021-08-13 - Rating: 5)
Me and my wife lived there 4 years ago , our first place together , and we would recommend this place to anyone.

Review 76 (2018-09-06 - Rating: 5)
Nicely updated! Great amenities! Parking is nice and lit! Wonderful staff!

Review 77 (2018-09-07 - Rating: 5)
Great place, awesome office staff. Recently toured with Chard he was absolutely amazing.

Review 78 (2018-09-13 - Rating: 5)
Great location, Super Nice Staff that is always willing to help and great amenities.

Review 79 (2018-09-08 - Rating: 5)
Beautiful home! Everything you need is here!! This is the amazing place to be Pearland!

Review 80 (2021-11-06 - Rating: 5)
Leasing Office is very helpful, quiet community and very convenient location.

Review 81 (2024-10-14 - Rating: 5)
Theron is amazing!!

Review 82 (2018-09-06 - Rating: 5)
Nice property also the office staff are very professional. Thanks

Review 83 (2018-09-06 - Rating: 5)
Great staff.. Chard was very knowledgeable and helpful!

Review 84 (2018-09-06 - Rating: 5)
Nice apartments!

Review 85 (2022-01-19 - Rating: 5)
Love it here!

Review 86 (2019-01-11 - Rating: 5)
Great place to live

Review 87 (2025-03-04 - Rating: 5)
Mia was an amazing tour guide, super knowledgeable and made for a great experience!

Review 88 (2025-03-04 - Rating: 5)
Dave did an excellent job regarding my recent online maintenance request. I really appreciate all of his help and patience.

Review 89 (2020-05-30 - Rating: 5)
They have a very professional team and excellent apartments, special for families in stability rent option. Traditional Texans will love this place. For my family it was very important the service after rent and I could see it is good!...They have a very professional team and excellent apartments, special for families with a stable rental option. Traditional Texans will love this place. For my family the service after the rental was very important and I could see that it is good!