Campbell Appliance Heating And Air Inc

Located in Houston, Texas

Address: 1001 E Avenue G, Killeen, TX 76541, United States

Phone: +1 254-501-7318

Rating: 2.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2018-05-04 - Rating: 5)
I had an issue with my ice maker not producing ice on my 2 year old Whirlpool refrigerator. I called Campbell Appliance Heating and Air to make an appointment on Thursday, and they immediately called me back with an appointment Friday morning. The repairman, Kenny, showed up as scheduled and quickly diagnosed the issue. He was very friendly and knowledgeable of the product. He explained the problem and ordered the part that day, and offered me advice on what to do until the part came in. I received a call from the office the following week that my part arrived and they set up an appointment for the same day. Kenny arrived with the part and begin dismantling the fridge carefully, replaced the part, and put everything back as it was. I was very impressed with his cleanliness, professionalism and skill. The price was reasonable and I would definitely recommend Campbells for any appliance repair. Kenny was absolutely great!

Review 2 (2021-07-03 - Rating: 5)
My ac stopped working in the middle of the night. I woke up miserable pouring sweat. I googled for ac repair companies and this company was the first one that came up in the search so I called them. The lady who answered the phone patiently listened to my issue and insured me that she would get a technician to come see about my problem and call me back within an hour. She explained to me the cost for the visit and explained that it would be waived in the cost if the repair was performed by their technicians. I was getting a little impatient as the hour drew near then my phone rung. It was the lady calling me saying that the technicians was on his way and would arrive in the next 15 minutes. The technicians arrived and assessed my problem and fixed it right away. They even showed me what had gone wrong and gave me advice on how to properly take care of my system. In a matter of 45 minutes they had my ac up and running. I give these guys a 5 star rating. Thanks guys and may God continue to bless you and your company.

Review 3 (2018-05-15 - Rating: 5)
Campbell Appliances was great when it came to repairing my refrigerator. The technician was very knowledgeable about his job and knew exactly what was wrong and what to fix. Very reasonably priced and quick to order parts and return for repair. I highly recommend giving them a shot for repairs you may need.Sean Jones

Review 4 (2017-07-29 - Rating: 5)
I was absolutely impressed with this company! Kenny, the service technician, walked through each step of the process of repair AND ways to stay aware at homeowner level! Kenny is the star player for this company but I must say I was also surprised by the call center and the promptness of the service. I think they would have had Kenny at my door within the hour if I had asked! This is not a robot, not Kenny, and I am not definitely not getting paid! Call them and ask for Kenny personally! -Robert

Review 5 (2013-11-11 - Rating: 5)
I was very impressed with the service from Campbell Appliance the tech came within the time frame stated and fixed my washer the same day. I was very excited that he even had the part on his truck. So there wasnt any delays in fixing my washer. Same day service is excellent! I would use them again in the future if needed.

Review 6 (2018-01-24 - Rating: 5)
Campbell appliance heating and Air provided me with great customers services they did a diagnostic one day order the part the next, returned on the day dealin specifically said it would return and he was out the same day and completed the repairs to my dryer and it was working as new as ever. Haven’t had any problem since, I would recommend them to anyone they where polite, and curiosity.

Review 7 (2017-07-30 - Rating: 5)
Our fridge went out and we initially had it looked at by another appliance repair company. We were told our 6-year-old refrigerator had a difficult repair and it may be better to buy a new one. After realizing we couldnt afford a replacement, we contacted Campbell Appliance. The NEXT day, a technician came out, and he took less than 5 minutes to diagnose our fridge! Kenny is a ROCK STAR! He not only knew exactly what was wrong, but he explained the how and why. He also told us how we could get it going again while we are waiting on the parts. Weve contacted our property management company and told them them to use Campbell Appliance from now on!!!

Review 8 (2017-04-14 - Rating: 5)
Kenny Adkins was my service tech. Who did a great job. He was prompt, courteous, and fixed my ice maker by replacing the motor on it. He did everything that was asked of him and left taking all old parts with him. He certainly knows what he is doing, very quick and efficient. I will tell everyone I know to use Campbells Appliance repair when they need it.

Review 9 (2018-01-26 - Rating: 5)
Kenny came within 45 minuets of me making the call. The call went to a dispatcher who sent it to another dispatcher who then contacted Kenny with my info. (to me thats super fast) Kenny troubleshot my problem quickly (about 15 minuets) and had the part I needed to me the next day. Super friendly guy Id highly recommend him.

Review 10 (2017-08-03 - Rating: 5)
This company was great. My air conditioning went out and they were able to see to me that day. Also the technician that came out was helpful and really nice, due to the fact I was blind sided with the news my whole unit needed to be replaced. I would definetly recommend this company to anyone and I will continue to use them for all my cooling and heating needs!

Review 11 (2018-06-12 - Rating: 5)
It was the start of a hot summer and I needed freon. Campbell Appliance came and did an excellent job. After a week I received a courtesy call to make sure everything was still good. Love the customer service and great attitude, thats hard to find these days!! Thank you Campbell Appliance Heating and Air.

Review 12 (2019-07-25 - Rating: 5)
Kenny was a wonderful technician. He was straight forward and honest. He helped us figure out what was wrong with our refrigerator and freezer when other companies could not. I highly recommend him and his company!!!

Review 13 (2015-07-02 - Rating: 4)
When a bad hailstorm in my area damaged the outdoor unit of my heat pump, your company did an analysis of whether to repair or replace. Weighing the options we decided for the replacement, after checking on the insurance. The replacement was done well, and quickly. There were a few minor things to be taken care of, but a technician was always called, and everything was done satisfactorily. Also, the payment terms offered were appreciated.

Review 14 (2018-06-04 - Rating: 5)
Quick response and service when needed! My own experience was very nice, when I called for assistance, I received it very quickly and professionally by the person who answered the phone, then again with the technician, when he came out and for the service call. I am always looking for a great/good service company for the many rentals I have. In my opinion their price for service/repair is reasonable.

Review 15 (2018-07-07 - Rating: 5)
Amazing Company! We had an issue with our AC unit outside. Its June and so hot we thought we were going to have to replace the whole unit. We called Campbell and they were amazing and prompt to helping us. They are definately in it for their customers and not for the money. I highly reccomend this company to anyone. Thank You again Campbell!

Review 16 (2017-07-30 - Rating: 5)
Kenny was are tech. He was very nice and respectable. He had to come out twice(2nd time was free) for the same issue. Ended up we needed a new drum for our dryer. He answered all of our questions. Will call again if anything goes wrong.

Review 17 (2017-03-28 - Rating: 5)
I highly recommend Campbell Appliance Heating & Air, Inc for all of your HVAC problems. If youre lucky enough to have Kenny as your provider, I guarantee that you will be in great hands. This is not thr first time I have had him out to my house for separate issues. Kenny is very courteous, professional, and knows what hes talking about. Give this guy a raise.

Review 18 (2019-10-27 - Rating: 5)
Our freezer needed special care so we called Campbell for service. Kenny was the best service person we’ve ever had! His energy, personality, and knowledge made us life long customers! Kenny, ask for a raise! 🤗

Review 19 (2017-03-06 - Rating: 5)
Great experience. Kenny is 100% accurate on his repairs for both my Fridge and Dryer. I will never call a different company when having issues with my appliances!

Review 20 (2020-06-03 - Rating: 5)
The most amazing service I have ever received. AC issues on a very hot day, and they were here in less than two hours. Thomas did an amazing job, and at the best rate I have ever received.

Review 21 (2018-06-06 - Rating: 5)
Campbell is awesome. They came on a Saturday and had us up and running in 2.5 hours. Replaced the whole fan motor in no time flat. Would definitely use them again and again.

Review 22 (2018-09-23 - Rating: 5)
Came home from work one evening and had water on my rug in front of the air/heating unit. Called after hours and was helped immediately. They sent someone out within 30mins to take care of the problem.

Review 23 (2018-02-22 - Rating: 5)
These guys are the greatest especially Mr Kenny he is sooooooo knowledgeable and very easy to tell my complaints to, then he repairs my problems with no come backs... I luv these guys they are the best. I recommend them to my friends especially Mr Kenny. Thank you.

Review 24 (2020-05-04 - Rating: 5)
Highly recommend!!! Very professional, knowledgeable, fast service and quality work. I needed assistance on a Sunday evening and they were there to help. I will definitely use them again and also recommend to family and friends.

Review 25 (2017-03-20 - Rating: 5)
Kenny was great at working with me on the price. Quick and effective service. Great job and will use their services again of need be!

Review 26 (2018-07-13 - Rating: 4)
They got the job done only took a week for the part to come in. Price was much higher than expected but everyone else was telling me it was just the water filter which was not the case. Thank you to their knowledgeable staff!

Review 27 (2017-07-31 - Rating: 5)
We wont use anyone else. Kenny has replaced our AC unit and everything has worked perfectly. Always courteous and A+ work.

Review 28 (2018-06-08 - Rating: 5)
I want to say Thank you to Mr. Kenny coming to the rescue and fixing our ac !! He also gave us every useful preventative information for future reference. Friendly and fast service!!! Thank you again!!

Review 29 (2017-07-12 - Rating: 5)
Kenny was on time, quick, efficient and fixed the problem with my washing machine. Will be calling again the next time theres a problem with any of my appliances.

Review 30 (2018-06-04 - Rating: 5)
Kenny is great! He has been to our house a couple times for different things and he is always friendly and gets the job done.

Review 31 (2018-06-09 - Rating: 5)
Trustworthy and friendly service! Came here in half the time and at half the price as their competitors. Great attitude and made the repair at the cheapest price point possible!

Review 32 (2019-02-22 - Rating: 5)
They were very friendly and fast with there ServiceMy dryer is working better than the day I bought it.Will use them again in the future...

Review 33 (2024-08-07 - Rating: 5)
Been customers for almost 7 years. Great service and Thomas is the Man

Review 34 (2019-05-02 - Rating: 5)
Great service. The AC serviceman came out the same day I called. Very polite and very helpful. Differently will use them again

Review 35 (2018-06-04 - Rating: 5)
Very professional and helpful..the technician was very polite and I formed me of everything that was going on and even showed me where certain things were..I would recommend them to anyone who needed AC or heating problems fixed...

Review 36 (2018-10-12 - Rating: 5)
Polite,friendly , showed up in a timely manner. Just gets the job done. Thank you again for your wonderful service.

Review 37 (2018-11-15 - Rating: 5)
Great experience!!! Honest and reliable and priced fairly! Would absolutely recommend and will be used again for all future needs!