The Ava & Aria

Located in Houston, Texas

Address: 3800 N Belt Line Rd, Irving, TX 75038, United States

Phone: +1 972-954-2203

Rating: 3.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-22 - Rating: 5)
I’m so excited to move in!! Nancy gave me such good costumer service and a detailed description of the property! When I came in for a tour they greeted me with big smiles and toured me through the property. The property was really clean and what I loved was the sparkling community pools and the fitness center fully equipped ♥️♥️

Review 2 (2025-02-25 - Rating: 5)
Found an interest in this property for its convenient location so I decided to go check it out. The staff was amazing and extremely helpful. Nancy Solis was able to answer all of my questions in the most pleasant and professional way possible. Definitely considering.

Review 3 (2025-02-25 - Rating: 5)
Nancy is the most patient person I have encountered so far in my apartment search. She was kind and took her time with me without any hesitation. Apartment search complete, thank you!

Review 4 (2024-10-23 - Rating: 5)
For six years, the Ava and Aria has been providing safety and convenience of the well served location. In addition to the helpful management who’s been working hard to improve the living environment and responding promptly to any submitted requests, besides the skillful maintenance staff.

Review 5 (2023-10-05 - Rating: 4)
Cat-friendly community which I absolutely LOVE! Great location, despite of the school zone traffic with access to dining, shopping and major highways. I like the easy and convenient online payment options. The yards and surroundings are kept pretty clean too. The initial leasing process was a quite a hassle, but I havent had any problems after that, other than not being able to use my stove because theres no space between the stove and the wall (it could be a fire hazard) and the microwave wont open all the way for the same reason... its right next to the wall. The community is not loud but its not too quiet either which I really enjoy. Seeing kittens running around the yard and hearing children laugh and play at the swimming pool really brightens up my day. My boy loves it here. I would only suggest to reopen the fitness center and empty out the pet waste baskets more often to avoid gnats and flies. So far I cant complain... Im actually enjoying my time here. Check it out!

Review 6 (2025-02-08 - Rating: 5)
I went in to view an apartment, the property was very well taken care of. I also talked to kayla, she was so sweet and very helpful with anything i needed to know about possibly moving! Overall a great property and team!

Review 7 (2025-02-27 - Rating: 5)
Lucy and Nancy were really helpful with me and my parents when searching for apartmentsThey gave us the best advice regarding our concerns

Review 8 (2025-02-08 - Rating: 5)
Very nice staff. Kayla is wonderful, very polite & sweet. made my tour feel like i was already at home, loved her energy!

Review 9 (2025-02-05 - Rating: 5)
The maintenance here at these apartments are the best, Nelver is very knowledgeable and very fast when responding to work orders. I 100% would recommend anyone to live here.

Review 10 (2025-02-10 - Rating: 5)
Nancy and Lucy- great people to get connected to get the apartment. They helped me out regarding of my situation and every time I have an issue they always get my issues fixed.

Review 11 (2025-01-23 - Rating: 5)
The leasing office, handles things quickly, kindly and effectively. I love my apartment and will be renewing my lease for another year.

Review 12 (2025-02-07 - Rating: 5)
Love the property as well as my apartment! Thank you sooo muchh to the leasing agent KAYLA R. for being soo amazing throughout this whole process !!

Review 13 (2024-11-21 - Rating: 5)
The staff helped with a very fast and easy move in process. Gym area is nice. Highly recommend this apartment complex.

Review 14 (2025-02-08 - Rating: 5)
Toured the property this past week with Kayla and she was great! Answered all my questions and was very professional.

Review 15 (2025-01-31 - Rating: 5)
Went go check out some apartments the front desk/leasing agent showed me some units she was very informational very sweet and kind I believe her name was Kayla

Review 16 (2025-02-05 - Rating: 5)
Lucy & Luis were awesome& very accommodating they need a raise, very welcoming people.

Review 17 (2025-01-22 - Rating: 5)
My experience was amazing, and the office staff were very friendly and helpful.

Review 18 (2025-02-14 - Rating: 5)
The manager Nancy has made the leasing process so easy and is very friendly

Review 19 (2024-08-15 - Rating: 5)
Say no more hands down best place to stay to live everything is near highway, food,AIRPORT you name it. Office staff is on point helpful and respectful and ready to answer your questions to make your living experience great.

Review 20 (2025-02-14 - Rating: 5)
The office staff is exceptionally friendly and the maintenance staff is on point in any issues that arises.

Review 21 (2023-11-07 - Rating: 5)
Coming from a previous property where i could not get anything fixed and would constantly deal with poor management i must say after 3 months of living here i have truly had an amazing experience with the girls in the office. They made the process of moving in so easy and every time i have a concern or issue they deal with it in a timely manner which is a dream! I was skeptical at first due to my previous experience but has surpassed my expectations. Keep up the great work Ava & Aria

Review 22 (2025-02-06 - Rating: 5)
Very friendly and helpful making my application process fast and no hassles thanks Kayla for your help

Review 23 (2023-03-28 - Rating: 5)
Great place to be with simple application process all thanks to CAMILLA at the front office. She is comprehensive and really there for you. I really appreciate the way she eased the process for us. As a first time renter and after several apartments location visited, I will definitely say that they have the best front office so far with her nothing compare to what I read about the previous management crew which made me skeptical to even have a look at their place. Hopefully she or they will keep the same energy helping us and I cant wait to start this journey.

Review 24 (2025-02-07 - Rating: 5)
Thanks Nancy & Lucy! I love my new apartment!

Review 25 (2024-08-01 - Rating: 5)
Totally satisfied with Lucy she’s the most Amazing girl. She’ll do everything she can to help the residents. Thank you Lucy 🫶

Review 26 (2022-10-06 - Rating: 4)
I know the reviews arent so good but a new management took over a week ago and they absolutely have exceeded our expectations! We’ve had a work request in for months that the previous management ignored. The new manager Tessa immediately showed concern and sent someone immediately. She really cares and I’ve seen her so patient with an office full residents just wanting to be heard. I’m looking forward to the changes this company is so clearly making so far!

Review 27 (2021-08-06 - Rating: 5)
I recently went Apartment shopping, and by far this was the best experience I’ve had. Not only in apartments but anywhere. Ellie was so professional and knowledgeable. I had a lot of questions but she was able to answer them all. She made my experience so personable and positive. She made mefeel right at home. I am so impressed with the level of professionalism and dedication this young lady has. Thank you so much for all your help Ellie.

Review 28 (2021-02-03 - Rating: 5)
After having to leave my previous apartment due to an emergency, Rosie was so informative and compassionate towards our situation. Bri also went above an beyond to make our applying process smooth. I appreciate the entire staffs attentiveness, and assistance in getting us into a new, safe apartment. The entire team is very responsive and genuine. Highly appreciated!

Review 29 (2025-02-07 - Rating: 5)
The office staff are veery pleasant and helpful.

Review 30 (2016-07-05 - Rating: 4)
I visited these apartments (Clarendon) over the weekend and had the pleasure of speaking with Elizabeth. Although the place was extremely busy with walk ins, tenants paying rent, etc, Elizabeth was able help all of us with our needs and was able to answer all of our questions professionally and efficiently! The unit she showed me was nice (someone had just moved out) and the grounds were clean. She was very personable and she even passed out water to the guest who were waiting :) While Im not sure if ill be renting here just yet, Id like to personally thank Elizabeth for her services during such a busy time!

Review 31 (2015-10-25 - Rating: 5)
The property manager, Crystal, is amazing. She was my property manager at my previous apartment as well (same management company) and she was courteous, prompt, understanding, and to the point. You can tell she really does her best to resolve your issue quickly. The units are nice, although there is a foundation issue (doors dont fit properly into frames), this seems to be a common issue in Irving apartments. There is a gym, a pool, and laundry facilities. Most units also have w/d connections as well. All in all, I am happy here and recently renewed my lease.

Review 32 (2020-03-25 - Rating: 5)
This review is specially for one of the office management Mariam. She is always ready to help us as a residents. She always is in a very positive attitude and so kind. You can walk into the office and feel confident that staff working there will help you and give you a solution to any concern or problem you have in your apartment. Everyone there is really kind.

Review 33 (2022-04-22 - Rating: 5)
I must say the Current Property Manager (Tarek Askari) is very proactive and very helpful. When our car was mistakenly towed, he assured us and assisted us in getting it without paying a dime. He also kept his word and made sure that our AC service order resolved in a timely manner. Its wonderful having a Property manager who Listens and Acts on his word.This is a great improvement considering the previous leadership wasnt helping in resolving anything.

Review 34 (2021-04-15 - Rating: 5)
The community is well kept, the amenities are nice the apartments met my expectations but honestly the best part of my experience touring the community was Roberto! His professionalism and knowledge of the community is what really made all of the difference! If you’re considering this community ask for him because he will definitely take care of you!

Review 35 (2019-12-14 - Rating: 5)
The maintenance guys are so quick and clean. The office scheduled my issue quickly. The manager Tina is always available. All the office staff are friendly. If they only had door service for trash pickup I would be so happy.

Review 36 (2021-08-03 - Rating: 5)
After all long day of work and multiple issues Mrs.Rosie goes above and beyond and is always such in a positive mood! She makes sure all my work orders are complete in a timely manner and she is so attentive. Ive lived at plenty of complexes and she makes this one by far my favorite! Nothing worse than rude staff, I will be renewing my lease!

Review 37 (2019-12-09 - Rating: 5)
I’m a new resident & so far I’m impressed. Annie has been available every time I had a question rather it be locating a reliable inexpensive electric provider to minor things concerning my apt. I can tell I’m gonna enjoy living here. The whole staff that I’ve encountered sets the Vibe of a good laid back living experience 🙃

Review 38 (2021-05-23 - Rating: 5)
I was there on Friday looking for new options and encountered Roberto who was very friendly and helpful! This is my first time looking for an apartment so I’m very new to the process but he was very thorough and kind about all my doubts and questions. Totally would recommend requesting him for any questions you might have as he is very patient and easy to talk to! Thank you so much Roberto 🙏

Review 39 (2016-12-16 - Rating: 4)
Moved in July 2016. Most of my complaints are the same as the ones on here but theyre under new management now and over the past few months they seem to be improving in the area of maintenance.I recently put in two work orders and they both got completed within a day or two. Seems like theyre taking it seriously to improve tenant experience. Had noticed millipedes gathering outside my unit after a heavy rain... notified the office and had an exterminator out the next day to spray and ensure my unit didnt get infested.Its not perfect but its and improvement and Ill give credit when its due.

Review 40 (2019-10-22 - Rating: 5)
I have been living to this apt from 3 years. Highly recommend . The leasing assistant Mariam is very friendly and she helps us with our leasing issues every time. The new Managment is really good.

Review 41 (2022-09-07 - Rating: 5)
The property was amazing and a pleasure to visit. I worked directly with the Property Manager Maria and she was exceptional. Very knowledgeable about the property and area. Speaking with her made me feel at ease and confident in my choice.

Review 42 (2019-12-11 - Rating: 5)
Tina made my moving process so easy I didnt have to keep going back. Great customer service. Property very clean when arrived. I will be renewing my lease until I am ready to purchase a home.

Review 43 (2023-05-27 - Rating: 4)
Great experience ! Camila was a huge help and made the process as easy as she could said the apartment would be ready by a certain day and time and they delivered.4.5 out of 5 ⭐️

Review 44 (2021-05-22 - Rating: 5)
Have not move in to this apartment yet, but the leasing consultant, Maria Cepeda, have been really nice and helpful to me. Looking forward for my stay!uptade: the living exp is so far so good, Alejandro, the maintenance stuff is really helpful and friendly!

Review 45 (2023-04-26 - Rating: 5)
Camila is Camila, Wow she is great who helped us out quick, she sent maintenance tech Luis in 5 minutes right after we informed her. Luis is great too.

Review 46 (2019-11-06 - Rating: 5)
These apartments were by far the best that I have visited. They are very nice and I loved the way that I was treated by the staff. The information given to me by Mariam was very detailed. She answered all my questions very clearly. I would love to live here.

Review 47 (2019-10-23 - Rating: 5)
I been staying at Woodchase for 2 months and the front desk agents been great. Maria made my move in so smooth and easy and helpful. If anything I will consider staying another year.

Review 48 (2021-04-15 - Rating: 5)
Roberto was just the best experience ever! I will say, I have been looking for an apartment for quite a long time now and have been on many tours - but no other Leasing Consultant has given me such the experience and fun as Roborto! If my job didn’t just relocate me out in Miami, I would LOVE to call Woodchase and Clarendon my new home! Until next time Roberto, thank you!!!

Review 49 (2019-11-06 - Rating: 5)
The staff here does an extraordinary job. I walked in wanting information and I was treated very kindly and with much respect by Mariam. I walked out with a lot of information that is essential to making my final choice in selecting my new apartment.

Review 50 (2019-12-15 - Rating: 5)
I had initially looked at another property around this area and loved it... however they did not have my apartment ready in time for me to move in. I walked in to woodchase and Clarendon and Tina more than happily helped me and understood my situation and got me an apartment ASAP. I am so happy I ended up here. Haven’t had any problems

Review 51 (2022-07-15 - Rating: 5)
I was very pleased with the customer service I received. Tina Rios was very helpful and pleasant when she gave us a tour of the apartments. I will surely consider renting at this apt complex.Maria Valdespino

Review 52 (2021-04-16 - Rating: 5)
If youre looking at Clarendon or any of their properties be sure to ask for Roberto!He has been exceptional since we first started looking at the property.He walked us through application process. Hes been so helpful with all of our questions!

Review 53 (2021-06-29 - Rating: 5)
It was faster and convenient . It took me only a day to be approved and i moved in faster , and they took good care . My Appartment was well awsome and looks like new and very clean . The assistant manager was awesome and all the staff , it is the best of the best

Review 54 (2017-03-29 - Rating: 5)
Wonderful management. Great sense of humor. I dont think you can find any other more outgoing apartment management and staff anywhere else. This is as close to perfect you could ever get, because theres no such thing as being perfect, but this place is pretty darn close to it.

Review 55 (2021-04-15 - Rating: 5)
I recently toured the community with Roberto and he was so helpful! He made me and my fiancé feel so comfortable, and he was incredibly charming and funny. He sold us and we will be applying next week!

Review 56 (2025-02-07 - Rating: 5)
Nancy and the team here are great!

Review 57 (2024-08-01 - Rating: 5)
I love my apartment, very quiet environment my kids love it 🥰 and very clean

Review 58 (2023-10-19 - Rating: 5)
Great customer service. Camila was very helpful with my apartment hunting experience. Friendly staff overall!

Review 59 (2025-02-04 - Rating: 5)
The maintenance service is professionnal we approve it

Review 60 (2022-09-08 - Rating: 5)
I called to get information about this property and Tina was wonderful answering all my questions. She walked me through the process and I can’t wait to come and view the property in a couple of days. Excited to become a future resident here thanks to her!!!

Review 61 (2022-07-15 - Rating: 4)
Ive been amazed on how the staff here works till you are happy. Tina is on top of it making sure my needs are met. My kids LOVE her!

Review 62 (2021-06-14 - Rating: 5)
When working it Roberto he was amazing! He made sure all my questions were answered and more! He took the time out of his day to make sure that I was all set! If looking for an attentive and personal experience please call him!!

Review 63 (2019-12-14 - Rating: 5)
I just moved in about 4 months ago and Tina was very helpful. I needed to move within a week. Not only did she get me a great price but she made sure to accommodate me with all of my needs.

Review 64 (2019-07-12 - Rating: 5)
Lovely place to live...A great place to call home.The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . LISBETH always helped me with my all apartment related problems and she welcomes everyone with her beautiful and friendly words.Grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open 24//7 are rarely crowded and the pool area is lovely. Ither thing I loved about this apartment is they have huge parking space.I live alone here and could not feel safer anywhere else....a beautiful neighborhood and staffs❤️❤️

Review 65 (2019-07-15 - Rating: 5)
Liz is such an amazing employee she makes us feel at home the manager Tina knows how to run a property we have seem such improvent at woodwind and the new leasing Maria picked up quick she knows what she is doing

Review 66 (2021-08-06 - Rating: 5)
I had to make a quick move for work the staff was very professional and attentive if your thinking about moving to the woodchase and clarendon go see Ellie up front she’s the best for sure answered all my questions and just so helpful maid the move in quick and easy best move in experience i’ve ever had

Review 67 (2019-12-15 - Rating: 5)
Annie Castilleja was such a good help when searching for an apartment for my boyfriend. She answered all of our questions about the property and its surroundings. Definitely recommend her to help people out.

Review 68 (2019-12-15 - Rating: 5)
Is my first apartment with my daughter and I’m in love. Maria was so patience with me on getting my insurance and electric I recommend this apartments anybody in the Irving are.

Review 69 (2022-07-09 - Rating: 5)
Tina Rios is the best customer service I’ve ever encountered💗, The tour was amazing even though it was hot .. she still did an amazing job !

Review 70 (2019-07-26 - Rating: 5)
I’ve been living here for 2 years and it’s been really peaceful,I really recommend theses apartments.Also great office staff ,really nice, helpful ,and every time I need something they help me right away.

Review 71 (2021-04-13 - Rating: 5)
If you need to clarify any doubt, or simply have specific information; feel free to ask for Robert. Good customer service, clarified my doubts and guided me to the end!Thank you for all your attention Mrs. Galdamez! more people like you please!

Review 72 (2021-12-17 - Rating: 5)
Tina is amazing! I love her hard work an dedication! She’s is very helpful an super nice. Great Great Customer Service

Review 73 (2017-04-04 - Rating: 5)
The office staff is very helpful and take time to listen to you. The ass. manager is awesome. She is very helpful and is an awesome person. I would recommend this place to anyone.

Review 74 (2019-12-11 - Rating: 5)
Maria Najera was such a pleasure to speak with. She was very professional and thorough. She went through every detail with me and went above and beyond to assist me!

Review 75 (2024-03-02 - Rating: 5)
Office Staff is very friendly and quick to respond. Neighborhood is quiet and enjoyable.

Review 76 (2024-08-16 - Rating: 5)
Great customer service office staff is great.

Review 77 (2023-10-12 - Rating: 5)
Camila was very friendly, kind and attentive. Answered every question I had asked with no hesitation.

Review 78 (2025-02-13 - Rating: 5)
Very fast and helpful!

Review 79 (2021-04-30 - Rating: 5)
Rosie was amazing at getting Raul to fix our bathroom yesterday . I appreciate how quick she send a maintenance guy at our unit.

Review 80 (2021-07-27 - Rating: 5)
The best service in this office!!! Roberto is so helpful and nice with everyone! If you need apt please call or email him!!! He always has options

Review 81 (2021-05-10 - Rating: 5)
Roberto was great very helpful and pleasant. Got me in my apt with short notice. Amazing customer Service.

Review 82 (2019-10-26 - Rating: 5)
My move in went so smooth MARIA bless with a beautiful apartment. My experience for the apartments is a 5 star very great experience.

Review 83 (2020-06-26 - Rating: 5)
I called the office to ask for more information and spoke to Alexandra. She was very attentive, cordial and answered all my questions. Unfortunately the price was out of my range but would highly recommend.

Review 84 (2019-12-15 - Rating: 5)
I want to thank Annie castilleja for all her professional help to inquire about a unit. Because of her I decided to lease apartment at your property. Thanks again Mrs. Castilleja

Review 85 (2020-10-13 - Rating: 5)
I Just moved here from Missouri and Mariam from leasing office helped me remotely. She has excellent customer service and she is very easy to reach out.

Review 86 (2021-03-11 - Rating: 5)
MY APARTMENT WAS COMPLETELY FLOODED OUT DUE TO THE SNOWSTORM!!!MANAGER:HOSE AND ASSISTANT MANAGER: ROSIE FOUND ME A BETTER APARTMENT FOR THE SAME MONTHLY RENT AND THEY WERE VERY HELPFUL!!!FORTUNATELY, MOST OF MY BELONGINGS WERE UP HIGH ENOUGH TO WHERE THE FLOOD WATERS DID NOT GET TO IT !!!GOD WAS WATCHING OVER ME AND --- FOR THE EXCEPTION OF A VACCUM CLEANER--- I DID NOT LOSE ANY BELONGINGS IN THE FLOOD !!!ISNT IT WONDERFUL THAT WE ALL HAVE A GRACIOUS, MERCIFUL, LOVING, FORGIVING GOD THAT IS ALWAYS WORKING FOR US EVEN WHEN WE DONT REALIZE IT !!!JESUS CHRIST IS MY LORD AND SAVIOR!!!

Review 87 (2021-09-08 - Rating: 5)
I get attended by Ellie Alvarez, she is really nice, knows how to treat people and help them with whatever they need to get their apartment.

Review 88 (2019-07-10 - Rating: 5)
Liz is the best !! She has the best customer service & Tina is the first manager that does not hide from her residents .

Review 89 (2019-03-23 - Rating: 5)
Great apartment with hardwood floors. Ac unit works great and good people. Located around fast food and grocery. Great experience

Review 90 (2020-07-10 - Rating: 5)
The 5 stars go to Mariam for doing all she can for me and fernando ! We literally were in desperate need of a place and she got us in. Thank you so much mariam! You are theeeeeeee best!!! 😘

Review 91 (2025-02-07 - Rating: 5)
Thank you Nancy and Lucy!!

Review 92 (2021-05-29 - Rating: 5)
Mr.Roberto was very helpful in my apartment search. The best customer service I’ve ever experienced.

Review 93 (2021-04-16 - Rating: 5)
We are moving in to texas and we had a nice experience with roberto doing a videotour. everything was amazing and fun with him!

Review 94 (2023-03-18 - Rating: 5)
Camila was great when we went there to look for apartment, great customer service and good service.

Review 95 (2019-10-22 - Rating: 5)
Good apartment with great service. Mariam who works there was very friendly and nice to everyone.

Review 96 (2016-05-02 - Rating: 5)
I never had an issue at these apartments. Great renovation with marble countertops. I will certainly miss it

Review 97 (2022-12-21 - Rating: 5)
New management is on spot as compared to previous managementVery understanding and professional approached staffThey understand the reasons caused by community model

Review 98 (2021-03-03 - Rating: 5)
I would like to thank you guys for your help and special thank for Rosie ,she was so helpful and nice with us ,when ever I got issues in my apartment she fixing the issue right away with Patience .

Review 99 (2019-12-15 - Rating: 5)
Annie is the best! She helped me and answered all questions with professionalism and patience. Thank you Annie hope to work with you again!

Review 100 (2021-07-21 - Rating: 5)
Ive been getting helped out by Ellie she’s a really great person who loves to help as much as they can and is a really positive person

Review 101 (2021-06-14 - Rating: 5)
Roberto and Maria were very helpful to my friend. The new renovations are nice and it looks amazing!

Review 102 (2021-08-03 - Rating: 5)
Ask for rosie. She was very nice and attentive as soon as I walked in. Answered all of my questions and concerns. Thank u 😊

Review 103 (2019-11-21 - Rating: 5)
Great staff Maria been really helpful moving until Dec and so anxious to move. Thank you Maria!

Review 104 (2019-07-18 - Rating: 5)
Love living here it’s nice and peaceful great place to live also Liz was great showing me around and has great customer service very friendly

Review 105 (2019-06-09 - Rating: 5)
Best Customer Service offered by the office team !! Just renewed another year in a fully upgraded unit

Review 106 (2019-10-30 - Rating: 5)
The management team at the woodwind office was very wonderful specially Mariam give us excellent service.

Review 107 (2020-01-17 - Rating: 5)
I just moved to Clarendon apartments and Mariam was great very good costumer service.

Review 108 (2020-10-28 - Rating: 5)
I spoke with Mariam over the phone and she was very helpful and gave me all the details I needed. Thank you and it was a pleasure speaking with you.

Review 109 (2019-12-15 - Rating: 5)
Every time we need help with an issue Annie Castilleja gets it taken care of. Great place to live!

Review 110 (2017-03-31 - Rating: 5)
I really enjoyed living here at the Clarendon Apartment complex and I am going to miss this property and the office staff. 🙂