Native Smart Properties

Located in Houston,

Address: , , ,

Phone: +1 844-392-3099

Rating: 3.5

Review 1 (2025-01-25 - Rating: 5)
The customer service help is absolutely fantastic. They helped resolve all my smart home issues ASAP during late night hours too.Extremely satisfied with their customer service.

Review 2 (2025-02-08 - Rating: 5)
The complex I moved into required I use native. Apprehensive at first with the lack of smart thermostat to my devices, I dealt with it. I was recently locked out of my house. The time I left a vm to the time I received a call back and a resolution was amazing. I couldn’t be more grateful for this company. I didn’t expect what I wanted in the beginning but 11 months in, their all around app experience, connectivity, and my lockout issues, I love them. ADT, xfinity, and the slew of other home/ alarm automation companies, are unmatched to native. A true work of art. Especially in the multifamily industry. Thank you again!

Review 3 (2025-01-17 - Rating: 5)
Hyrum is a miracle worker! Just moved into my new apartment today and lock didn’t work and wasn’t able to get in 😅 He was able to get it working in under 15 min. Super efficient, super helpful. 🙌

Review 4 (2025-02-11 - Rating: 5)
Thank you for the quick response and extremely quick service with what we needed done, the code was changed and the exact reason we needed to get the code changed happened that same night. You guys really did an amazing job!

Review 5 (2025-01-05 - Rating: 5)
Native Smart Properties technology and support team have been great to work with from a property management standpoint! Would recommend!

Review 6 (2024-04-03 - Rating: 5)
The Native Team has been impeccable. They were so informative, friendly, efficient and just made the transition at my property amazing. They were very hands on, provided such great customer service to myself, my team and my residents. The technology software they utilize is top tier and we have zero complaints.

Review 7 (2024-11-21 - Rating: 4)
My issue was solved they did say the the phone number should work but every time I called didn’t hear anything. I hope they resolve the issue for further costumer but I finally got my issues fix.

Review 8 (2024-04-19 - Rating: 5)
The team at Native has been easily one of the best I’ve ever worked with. Very responsive, always has an answer, and reliable. Brian and Hyrum have been instrumental in ensuring a smooth and easy process!

Review 9 (2024-04-24 - Rating: 5)
The representatives that work at Native help make the product easy to use, always respond to emails, and are really communicative and supportive of the onsite staff. They make helping our residents very effective.

Review 10 (2024-04-06 - Rating: 5)
Native has be the best smart property I have ever had! Starting with Kareem and his installation and knowledge to Brian and his tech skills and troubleshooting issues and everyone in between it has been a 10/10 experience

Review 11 (2024-03-27 - Rating: 5)
I was introduced to smart properties the beginning of 2023 and working side to side with Native as really help me understand the smart system.Brian and Hyrum are all way available to respond any questions I have and to help me solve the issues. Also, they have provided me with some training to better solve the problems.Thank you Native