Tom Sherman - Benchmark Mortgage

Located in Houston, Texas

Address: 1402 S Custer Rd #901, McKinney, TX 75070, United States

Phone: +1 972-218-0903

Rating: 5

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-05 - Rating: 5)
Tom Sherman and his team were invaluable in our first-time home buying process. Their ability to explain all of our options made it easy to make an informed decision. Tom and his team communicated effectively every step of the way and locked in our rate at the perfect time. We highly recommend Tom’s team at Benchmark to anyone looking to purchase a new home.

Review 2 (2024-10-30 - Rating: 5)
What an awesome team! I’m a California resident moving to Texas and I’m grateful to have met Tom and his team. There’s expected challenges in moving to a new state and Tom/Will were so kind to give me tips and pointers — which they didn’t have to but they did. There were also some issues that I didn’t catch on my documents and they caught the issues before it became costly for me. They seem to be just nice people who know what they’re doing with the mortgage industry! I highly recommend using their services.

Review 3 (2024-11-15 - Rating: 5)
Mike Remington has been our loan agent for the entire process of buying our first house and we would not have been able to do it without him. True expertise in the role and deep understanding of finances gives Mike the ability to instill confidence that buying a house is doable. I was able to call him at any time needed and got a full in-depth explanation and answer to what problems and doubts I was running into. He seriously is the reason we were comfortable going into this process. We owe him our house.Phenomenal job and greater team. All communication is clear, helpful, and we will use them the rest of our lives as long as they are around.10/10.

Review 4 (2024-07-11 - Rating: 5)
We purchased our first home in 2014 and were blessed to work with Tom and his incredible team. Tom was so personable and took the time to explain the entire process to us from beginning to end. He advised us to look for a home that was priced at half our max budget so we didn’t overextend our finances. We took his advice and were so thankful we did! Just 6 months after closing on our new home, my husband was laid off. Due to Tom’s sound advice, we made it through that challenging time without losing our home. Fast forward to 2018, my husband and I were both laid off at the same time, and once again, were so thankful we weren’t in over our head with our mortgage and could remain in our home. In 2020, we worked with Tom’s team to refinance and it was yet another seamless process. Over the years, Tom has kept in touch and been available whenever we needed him. We have shared our positive Benchmark experience with our friends and family and refer anyone we can to them knowing they are in good hands. We are so grateful for Tom’s guidance that truly saved us when faced with hardship. Tom and his team and have been a blessing to our family, and we are loyal clients for life. Thank you for your trusted partnership, Benchmark Team!

Review 5 (2024-09-05 - Rating: 5)
Great experience! Will Austin made us feel comfortable with the whole process. Made sure that we knew every step of the way! Very fast preapproval, which helped with us being able to get our offer accepted!! Highly recommend Benchmark Mortgage

Review 6 (2024-05-31 - Rating: 5)
Having spent a decade in the mortgage industry and having conducted over 50 real estate transactions, I highly recommend Tom Sherman and the Benchmark Mortgage team.On the front end, their agent Will is exceptionally knowledgeable – he made the application process easy and sent me regular updates on rates, offering excellent insight into upcoming news that could affect them.On the processing side, Shanice was quick to respond and provided clear details on what was needed. Their system for uploading required documentation was both easy to use and secure. In terms of client service, Shellie was an added bonus, consistently keeping me informed throughout the loan process. Finally, Tom, the owner, took the time at several points during the loan process to ensure my needs were met.I can confidently recommend Tom Sherman / Benchmark Mortgage and their team of highly qualified professionals.

Review 7 (2023-11-03 - Rating: 5)
Tom Sherman and his entire team took such wonderful care of us through out the entire home buying process! They consulted with us months before we started actively looking which helped us implement the best financial strategies possible to prepare for home ownership. During the purchase process his team made the process very simple & straightforward. Their communication was always timely, and they exceeded every expectation that we had. We would highly recommend using Tom & his team to purchase any property!

Review 8 (2024-03-26 - Rating: 5)
Tom and his team were spot on throughout the entire process, they kept us informed, helped out in anyway possible. It is never a fun process qualifying for a loan and getting all the paperwork completed, but working with Benchmark made it a lot easier than it has ever been in the past. I highly recommend this team of professionals!

Review 9 (2018-10-23 - Rating: 5)
Tom was amazing! We were well taken care of, he walked us through every step of the mortgage loan process, took great care to explaining things we werent clear on, and really showed how much he cared about us... not just our mortgage loan! I cant recommend Tom enough!!!

Review 10 (2023-03-05 - Rating: 5)
I had a great experience with the entire Benchmark team. Easy process from start to finish and constant communication/updates. Their rates were also competitive with other lenders. I’d highly recommend Tom and his team for your mortgage lending.

Review 11 (2023-04-30 - Rating: 5)
As first time homebuyers, we were grateful for Will Austin’s expertise, professionalism, and excellent communication. Will guided us through each step of the lending process and helped us close on our house in an efficient manner. He personalized the experience and helped us understand lending terms to make informed decisions. We would highly recommend Will, Tom, Shellie, and the entire Benchmark Mortgage team to anyone financing a home purchase.

Review 12 (2019-08-08 - Rating: 5)
Tom Sherman and the team at Benchmark Mortgage are hands down the very best when it comes to helping clients finance a new home! Tom worked hard to get us a great rate, and his team of all-stars did a fantastic job to help us close on a compressed timeline! Tom and the team at Benchmark get my strongest possible endorsement - I would recommend them to anyone!

Review 13 (2017-04-24 - Rating: 5)
Wow! Tom Sherman and his team were absolutely outstanding. They were so professional, knowledgeable and truly helped get us prepared for over a year before we were able to find our dream home! I was truly so appreciative of this first time home buyer being so well taken care of by someone when I did not know much about buying a home. Tom was able to make our dreams come true and I couldnt be more grateful. Thank you to Tom and the entire team, the process was flawless and I couldnt imagine working with anyone else!! You have our business and referrals for life that is without question.

Review 14 (2024-05-02 - Rating: 5)
This is my third time using the Benchmark team. Two initial mortgages and one refinance. Every time has been a breeze. Their processes make it easy for me to supply data and keep the application moving forward as quickly as possible. And I can track online. Highly recommend this group!

Review 15 (2023-08-15 - Rating: 5)
Tom was awesome to work with, very communicative and loved the videos he would send us with updates! His whole staff worked tirelessly for us! Recommend Benchmark for financing your home!

Review 16 (2018-09-16 - Rating: 5)
Tom and his team are excellent to work with before, during, and after the home mortgage process! As someone who recently relocated to the north Dallas area and interested in purchasing a home, he and his team walked me through the home lending process step by step.I would, without a doubt, recommend he and his team to anyone who is seriously interested in purchasing a home to understand the financials regarding the home purchase. Their customer service and level of engagement are top notch and they will definitely give you the Star treatment!

Review 17 (2020-05-19 - Rating: 5)
Truly can’t say enough about Tom & his team at Benchmark! They are The Elite, when it comes to the mortgage industry. Tom spent the time needed in listening to what we needed & what we were looking for...then delivered EXACTLY what he said he would. We were informed of every step before it happened & led from start to finish with zero surprises along the way. Through Benchmark’s structure of professionals, we were able to provide what they needed from us on Day 1... send a quick reply to any follow up questions on Days 2 & 3... then found ourselves signing at closing on Day 5 or 6!!If you’re on the hunt for the best of the best in the Mortgage business industry, then you should look no further. It’ll only be found at Benchmark Mortgage!!!

Review 18 (2018-01-05 - Rating: 5)
Tom and his team are outstanding! They consistently go above and beyond to make sure their clients are set up to reach both their current and long-term goals. Everyone on the team has a servants heart and makes sure every detail is attended to. Our family and friends use Benchmark and I recommend them to all of my clients- I cant recommend them highly enough!

Review 19 (2018-08-29 - Rating: 5)
I could not have been happier with choosing Tom Sherman & Mike Remington as our lenders. This was our first home purchase and we were excited as well as nervous. Mike answered every single one of our questions even late in the evening and on the weekend. Their rates are very competitive but their exceptional customer service won us over!! They truly care about their clients and show it with each step in the mortgage process. We were more than prepared for closing, which went beyond smoothly because Mike gave us all the information more than once to make sure we were prepared for the big day!You will not be disappointed in choosing this team to walk you through the home buying process! Thank you so much Mike and Tom, we will be back when we are ready for our next home!

Review 20 (2020-05-26 - Rating: 5)
Tom and his team made our first time home buying process so simple! They were so professional and easy to work with. I am pointing everyone that is even thinking about buying a house to Benchmark Mortgage. From the initial conversation to closing they answered all the questions we had without making us feel like we should have known that information. My wife and I felt so informed with all the decisions we had to make that it made it stress free! I simply can not say enough good things about Benchmark.

Review 21 (2022-10-12 - Rating: 5)
Benchmark Mortgage helped us navigate really big decisions by explaining complex information in a simplified way. Their staff has excellent communication skills & you can tell that they really care about their clients. We felt very comfortable throughout the whole process & are so thankful for all of Benchmark’s help!!!

Review 22 (2018-09-29 - Rating: 5)
Amazing experience. Tom and his team are professional, personable and highly knowledgeable. Do not waste your time and money going to your bank only to be treated like a number who does not matter. Go see Tom at Benchmark. They will see you as a person and work very hard to help you achieve your dream of home ownership. My wife and I could not have been happier with the overall experience. Tom has a great sense of family.

Review 23 (2018-01-16 - Rating: 5)
Buying a home can be a bit intimidating as it is a huge investment, but with Tom Sherman, that was not the case! Tom was always available to answer our questions and ensure we were making the best financial decision for our family. I am thankful for Toms guidance and wisdom throughout the process. I refer all my friends and family to Tom... I mean, who doesnt want to work with the BEST in the business!?!

Review 24 (2018-08-15 - Rating: 5)
My husband and I had a great experience with Tom and Benchmark Mortgage. As this was our first time buying a home, we werent entirely sure what to expect. Tom and his staff guided us through every step of the process, from pre-approval through closing. He was willing to meet and talk with us about any part of the financial process of purchasing a home. I highly recommend Benchmark Mortgage if you or anyone you know is looking to buy a home.

Review 25 (2018-09-17 - Rating: 5)
Tom Sherman & his team at Benchmark Mortgage set the highest of standards in the mortgage industry for communication, responsiveness, guidance, integrity, and coaching and consulting as you navigate the largest financial decision of your life. I highly recommend you visit with them before making any decision on purchasing a home, even if you have a long-lasting relationship with another lender. My real estate team (The Tomlin Team of eXp Realty) introduces every one of our clients to Benchmark for a good reason.

Review 26 (2018-01-06 - Rating: 5)
Tom Sherman and his processing team are hands-down the best mortgage professionals Ive ever worked with. Tom counsels, guides and consults clients through the loan process, which can be quite daunting. My husband and I have worked with Tom and his team on multiple loans and we cant speak highly enough of the outstanding service we received each time. Thank you, Tom!

Review 27 (2021-03-04 - Rating: 5)
Cannot say enough about Tom and his team. Smooth process from start to finish. Laid out mortgage options in easy, comparison based format so I knew exactly what I was getting. His entire team was professional and diligent. Our closing was threatened due to the severe winter storm, but they pushed things through despite being without power and internet. We closed on time with no problems. Would recommend to anyone who is in need of a mortgage.

Review 28 (2019-02-19 - Rating: 5)
Tom saved our family an ENORMOUS amount of stress and money. Ill spare you the details - suffice it to say there were several unique tricky aspects to our financing situation and Tom and his team were VERY on top of all of it, always getting back to me within an hour or less, going back and forth with all of the parties in the transaction. Ultimately one of the most important reasons the loan succeeded was that Tom has strong personal relationships and a deep history with key people in the industry.A mortgage is way, way too big of a deal to entrust to just anybody. Ive done real estate deals in the past and frankly have been screwed more than once by people who didnt know what they were doing. The amount of stress that created for my family was huge - it impacted both our marriage and our children.A mistake with a mortgage can set you back years. Tom and his team really care and have the expertise and the influence and relationship network to get even tricky deals through - and mine appeared very straightforward at first!They dont treat you like a transaction or a number - they treat you like a person and the whole team understands this is the biggest financial decision youre likely to make in your lifetime.We love our new home, and while in the past Ive had irresponsible people set our family back, Tom and his team were able to move us forward.

Review 29 (2024-04-27 - Rating: 5)
Great team, customer service is top notch. Made our loan process super easy and smooth. This was our second time working with benchmark and will continue to do so, would recommend to anyone!

Review 30 (2023-08-15 - Rating: 5)
Benchmark was very thorough and communicated everything needed throughout the mortgage loan process! They took the time to explain the necessary information and had our loan closed quickly. Highly recommend using them!

Review 31 (2017-10-04 - Rating: 5)
Tom Sherman and the team at Benchmark mortgage did a great job and helped me out of a jam. I had an issue with another lender about a week before closing. Not only was this team able to help me get the job done, they closed in two weeks. They had great communication,were pleasant and turned things around quickly.

Review 32 (2020-04-20 - Rating: 5)
I have had the pleasure of working with Benchmark Mortgage twice. Both times I was thoroughly impressed with how easy they made the home buying/refinancing process! They go above and beyond to ensure their customers satisfaction. Everyone I worked with in the office was knowledgeable, courteous, and prompt in ensuring the process went without a hitch. Thanks for all that you do! I would recommend you to anyone!

Review 33 (2023-09-17 - Rating: 5)
It was great working with Benchmark team on my home loan. Tom, Mike and Shellie are friendly, responsive, timely, and accommodating to borrower requests for changes.

Review 34 (2022-11-16 - Rating: 5)
Just closed on our home after working with Benchmark Mortgage. Truly 5-star experience throughout the whole process. Every team member is helpful and always available to ensure you have what you need to make the best decision. Id highly recommend working with them in the home buying process!

Review 35 (2018-09-27 - Rating: 5)
Tom Sherman and his entire team at Benchmark are amazing. They set the bar high and they exceed it every time with our clients. They communicate wonderfully and advise our Buyers with the biggest financial decision in their life like no other lender does or would. I highly recommend them. All the agents on my group (Stacey Feltman Group, Ebby Halliday Realtors) recommend our clients to Benchmark even if they are preapproved already and the reality is that they end up wanting to use Tom and his team over anyone else.

Review 36 (2018-11-06 - Rating: 5)
Tom and his team worked really hard for my family. He was respectful of my time and busy schedule and tried his best to inform me every step of the way. He showed respect toward my military service as well. You can tell he loves what he does and has an extremely detailed knowledge of the mortgage world. Thanks, Tom. You rock.

Review 37 (2022-11-01 - Rating: 5)
I had an absolutely incredible experience working with Tom and the entire Benchmark team. As a buyer, I felt confident in the entire process. I would highly recommend this team as they not only reveal clarity, but also have incredible market knowledge.

Review 38 (2022-09-13 - Rating: 5)
The team at benchmark exceeded expectations with a level of knowledge, responsiveness and attention to detail rare to find in service companies these days. For a person who was fairly educated I learned a tremendous amount from every person on the team I interacted with. They took the time to explain things until I was completely comfortable with the process. The electronic (web) tools they use were straight forward and added value and efficiency. There was always someone available when I needed help or an explanation. I would use them again and refer all my friends.

Review 39 (2018-03-06 - Rating: 5)
Our experience buying a home with Bemchmark Mortgage was wonderful. From the first conversation to the day of closing, we were taken care of by the team better than we could have imagined. They made time to answer all of our questions, as well as provide some suggestions for questions that we didn’t know to ask. They made sure that we understood every step of the home buying process. We hope to be in our new home for many, many years, but when the time comes, we will be using Benchmark Mortgage for all of our financial needs.

Review 40 (2018-09-27 - Rating: 5)
Tom and his team are the definition of professionalism. From the moment we stepped into the Benchmark office, my husband and I knew we were in the best hands. Tom walked us through every step of the home loan process and provided expert coaching along the way. We couldnt imagine going anywhere else!

Review 41 (2018-05-04 - Rating: 5)
If you are looking to purchase or refinance, this team is the best to get it done efficiently and quickly! They communicate every step of the way, and are always available by email, phone, or even text to answer questions at all hours of the day! The incredible customer service you will receive from Tom and his team is absolutely unbeatable!

Review 42 (2018-05-25 - Rating: 5)
I love Tom Sherman and team!!! God brought them along at the right time. I had messaged a friend that I was ready to finally buy my fist home and, as God would ordain it, she had just had lunch with Tom that day!! Tom recognizes that a Christian’s first priority is to God and the money God gives us is to be used first to further the Kingdom. So when I sat down with Tom to go through what I could afford he helped me make sure I could still make my tithe and go on missions trips and give to missions!! Then his team was phenomenal every step of the process as I moved forward with the purchase of my first home! Shellie, Theresa, and Brenna!! These ladies are rockstars and amazing!!! They called me on weekends and even late in the evening if I had a question or was panicking hahaha amazing team at this office!!!

Review 43 (2016-02-13 - Rating: 5)
One word describes the services my family received from Tom Sherman and his fantastic team: Will Bush and Jennifer Rosenburg. And that word is WOW! Its got to be said, but the quality that sets this wonderful man and his team apart from the rest of mortgage lenders out there is The care factor. They genuinely cared and there were times I felt they were my own family, watching out for our good. Buying a home can be very challenging and intimidating, and our family will always be grateful to this wonderful group of people for all of their support, expert advise, professionalism all through the entire process of buying our home. They held our hands all through the process, going above and beyond to ensure that we got the home of our dreams, and that we met the deadline on closing. We recieved weekly emails from Tom on tips and resources on what to do and what not to do when buying a new home. I am so grateful to have been able to experience the gifts that they are. Thank you Tom. Thank you Will. Thank you Jennifer!

Review 44 (2018-11-08 - Rating: 5)
Mr. Sherman has mastered the lost art of excellent customer service! He knows how to help people with a smile on his face and a positive attitude that is infectious. If you are looking for someone to help with your real estate needs, save some time and look no further. Tom Sherman and his hand picked team, are hands down the benchmark of outstanding service and genuine concern for your best interests!

Review 45 (2018-10-24 - Rating: 5)
I wish I could give more than 5 stars for Tom Sherman and his team. He has become the benchmark (pun not fully intended) to which other loan officers measure themselves by. As an insurance professional, I get to work with many loan officers every day. Tom is the epitome of professionalism and is a constant student of his craft. Tom adds value to his borrowers and his realtor partners through his excellent communication and servant leadership.

Review 46 (2019-01-20 - Rating: 5)
Tom Sherman and his team achieved the impossible for my family. We found our dream home right before the holidays, and with a tight timeline (less than 3 weeks to close) the entire team went above and beyond to meet our needs. I definitely recommend Benchmark! Wish I would give more than 5 stars, they deserve it!

Review 47 (2020-03-25 - Rating: 5)
Tom and his team at Benchmark were wonderful to work with! They helped my husband and I through the process of buying our first home, and everything went seamlessly and quickly! Would highly recommend! :)

Review 48 (2020-05-20 - Rating: 5)
Recently bought an investment property in Dallas. Was referred to Mike Remington & so glad I was. He & his team were first rate professionals, keeping me informed every step of the way. The online tool to upload documents was very user friendly & convenient. In the event I need a mortgage again, this will be my first call.

Review 49 (2018-01-05 - Rating: 5)
Tom Sherman and Benchmark Mortgage are the best. That is why we highly recommend Tom and his team to all of our clients. When they work with Benchmark, we know they are in great hands.

Review 50 (2020-07-21 - Rating: 5)
Tom Shermans team at Benchmark Mortgage were EXCELLENT in all aspects in helping us purchase our home in Fort Worth. I couldnt recommend them more highly!

Review 51 (2023-09-06 - Rating: 5)
Tom, Will, and the whole team are amazing. They made every step of the process seamless and straightforward. Looking forward to refinancing when rates come down!!

Review 52 (2018-10-10 - Rating: 5)
Tom and his team were extremely friendly and responsive. With their help, my wife and I were able to close on our home less than 2 weeks from the time that we placed our offer. Thank you guys!

Review 53 (2024-12-21 - Rating: 5)
Tom, Will and team always go above and beyond for their clients!!!

Review 54 (2021-08-23 - Rating: 5)
I worked with Brett and Tom on my mortgage loan. They were very helpful and involved during the process. They showed a lot of attention to detail. I will always do business with them.

Review 55 (2018-10-01 - Rating: 5)
Tom Sherman and his entire team are second to none. The customer service, education, and consulting the provide truly distinguishes them from everyone else in the industry! 5 stars, no doubt.

Review 56 (2023-03-25 - Rating: 5)
This was our second time using Benchmark. They are professional, responsive, and so easy to work with. We highly recommend using Benchmark!

Review 57 (2024-06-24 - Rating: 5)
Incredible experience working with Tom and his team from start to finish!

Review 58 (2024-09-09 - Rating: 5)
Great team to work with! Responsive, knowledgeable, and helpful

Review 59 (2018-11-05 - Rating: 5)
Tom is a great asset in navigating the home-buying process. I would highly recommend him and his team!

Review 60 (2018-08-10 - Rating: 5)
Tom was awesome to work with. He’s such a great guy. He even got us dinner for our closing!

Review 61 (2017-03-31 - Rating: 5)
Tom is honest, knowledgeable, and quick. He was patient every step of the process and his staff are nothing but responsive and professional. Great place!

Review 62 (2020-09-03 - Rating: 5)
Great overall experience with the team. I have multiple transactions/loans with this firm and Tom/team are the best I have worked with

Review 63 (2023-03-04 - Rating: 5)
Through my home-buying process I worked with at least four members of their staff and none of them were any less than excellent at providing timely and helpful information

Review 64 (2018-11-06 - Rating: 5)
Never been through a smoother transaction than with the Tom Sherman team. They make the process seemless. I am a customer for life!