Saint Charles Mortgage LLC

Located in Houston, Texas

Address: 13810 Coyote Run, Santa Fe, TX 77517, United States

Phone: +1 409-925-7710

Rating: 4.9

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-07 - Rating: 5)
We just bought a house with mortgage with him. We are very pleased with the overall exxperience. very happy with the mortgage company and loan officer. friendly and helpful. most importantly, saves lot of money for you. I will use him for refinance of my mortgage with him in future.

Review 2 (2024-09-05 - Rating: 5)
Charles is very knowledgeable and easy to work with. Made the entire process of getting the mortgage loan and closing, stress free and smooth. Would highly recommend.

Review 3 (2023-07-31 - Rating: 5)
After viewing a number of homes with our realtor, my wife and I both walked into a new build where we both simultaneously looked at each other and said “this is the one.”As it was new build, the builder’s agent spoke of these amazing incentives if we finance through their lender. It turned out that their primary lender only had amazing interest rates when we bought it down by an astronomical amount of points. We decided to go to the market and were quoted a 1.5% lower interest rate by a couple of lenders. In the meantime, our realtor spoke with the builder’s agent who then directed us to their secondary lender.That secondary lender was Saint Charles Mortgage. Charles Ellis was able to get us another .05% lower than what we had found in the market, and we were able to still take advantage of the builder incentives. (Fridge, washer, dryer, garage door opener, etc.) Charles was absolutely wonderful to work with and was very thorough in explaining every document that was sent and answering every question we had. Even after normal business hours, he took calls to help guide us through the mortgage process.I heard a number of horror stories from friends about how difficult the home buying process was for them. That was not the case for us. After providing the requesting documentation, we were clear to close in like a week. Overall we had a wonderful experience and could not recommend St. Charles Mortgage enough! Thank you much Charles for making the home buying process so easy and helping Gabbie and I buy our first home.

Review 4 (2021-09-22 - Rating: 5)
Charles Ellis and his team were so easy to work with they are the friendliest people. Charles provided us with great services to us during the entire process. He is patient, knowledgeable, resourceful, dedicated, and flexible. Me and my wife are glad we chose Saint Charles Mortgage. I would recommend St Charles Mortgage to anyone who is looking to purchase a home or to refinance.

Review 5 (2022-08-20 - Rating: 5)
Saint Charles Mortgage was an absolute blessing to us during what we thought was an impossible time. Charles is patient, knowledgeable, trustworthy, honest and awesome. He was able to get us financing for our first home when others said it was impossible. He was always there to answer questions and offer sound advice. Janet was a pleasure to work with, she was able to calm nerves and ensure all would be ok. Please look no further and contact Charles today, he won’t disappoint. THANK YOU for being an instrumental part in making our dream come true.

Review 6 (2020-10-12 - Rating: 5)
Charles Ellis helped us buy our first home. With it being our first time purchasing a home, my wife and I had many questions. Charles was incredibly helpful, kind, knowledgeable, and always willing to go above and beyond to put us at ease. He answered every question directly, and checked in with us throughout the process. I cannot say enough good things about Charles and his Mortgage Company. They will take care of you, just as if they were taking care of their own family. The communication was incredible, Charles is the best at what he does, and you could not find a better company to help you purchase or refinance your home.

Review 7 (2024-08-21 - Rating: 5)
Charles was very helpful when my wife and I bought our first home. We was very easy to reach and made sure we understood the process.

Review 8 (2022-07-15 - Rating: 5)
Charles and his staff are top-notch mortgage brokers. I was referred to Saint Charles Mortgage by my realtor and I am glad I was. I had no issues in getting a home loan they just walked me through the process. They went the extra mile to deal with other entities such as home inspectors and appraisers to ensure everything stayed on schedule. I am now in my home and my family is happy. Thank you, Charles

Review 9 (2022-04-03 - Rating: 5)
Charles Ellis was referred to me by a good friend of mine and on the first day I spoke to him I decided to go with him and his team for our refinancing needs. He is patient, knowledgeable, trustworthy and answers questions reasonably fast. St. Charles Mortgage was able to resolve some problems we encountered. I highly recommend him and his team!

Review 10 (2022-08-30 - Rating: 5)
I worked with Charles and Janet recently to close on a home. They’re very quick to respond to questions and made themselves available outside of regular business hours, which is very appreciated in the fast world of real estate. It was also much easier to get a hold of Charles and Janet compared to bigger lenders like Chase Bank, Wells Fargo, etc. Charles also made sure I always understood what was in the loan estimates provided and what the process would look like. I will definitely use them again in the future.

Review 11 (2018-04-25 - Rating: 5)
Charles Ellis from Saint Charles Mortgage LLC is a very professional & personal company. I recently purchased a House through them. They went above & beyond what was necessary in order to get our deal done. I couldnt be more pleased with their service. They are very honest and straight forwards. I would Highly recommend this company to anyone interested in buying a home.

Review 12 (2022-08-19 - Rating: 5)
Partnering with Charles Ellis of St Charles Mortgage to be my lender was one of the best decisions I could have made in purchasing my new house. He looked out for my best interests without nickel and diming me to death in fees, and he explained everything upfront so nothing would come as a surprise. For most homebuyers there is a lot of exhaustive stress and worry in buying a new house, however, you can have peace of mind and relax with Charles in your corner.

Review 13 (2020-07-20 - Rating: 5)
Saint Charles Mortgage LLC was a God send during our first home buying process! They went above and beyond to make sure we were taken care of and walked us through the process with great patience and confidence. Charles and his team are exceptional! When it comes time for us to buy a new home, there will not even be a second thought of who we will use as our mortgage broker. We were treated like family and you cant beat that experience.

Review 14 (2023-11-17 - Rating: 5)
Charles was an absolute angel throughout the entire process. Even when my wife and I wanted to call it quits, he wouldn’t let us. He worked overtime to make sure that we were getting the home that we wanted. A million thank you’s to him still isn’t enough but I will another big THANK YOU CHARLES!!! We closed on 10-27-23 and couldn’t be happier in our new home.

Review 15 (2024-09-03 - Rating: 5)
Best experience I’ve had buying a home. Charles made it easy while ensuring I understood all the details.

Review 16 (2021-09-07 - Rating: 5)
I highly recommend Charles Ellis and St Charles Mortgage. St Charles Mortgage worked with us to obtain a very desirable low interest rate on our mortgage, and guided us through the entire process. Charles and his staff answered all our questions.He anticipated possible problems, and when necessary, proactively resolved any issue that required immediate attention. Also, he was always available, and responded promptly to any inquiry we made.

Review 17 (2020-07-02 - Rating: 5)
We are so grateful to God, and so appreciative of Saint Charles Mortgage - such awesome service. Thank you Charles for your guidance through the process and your total commitment to provide such professionalism in this journey to home ownership. A+ for the level of communication, always answering your calls (early and late) making sure there were no gray areas. You are the best, I will choose you again and I recommend your services.

Review 18 (2019-08-10 - Rating: 5)
Working with Saint Charles Mortgage was amazing!!!! They made the process very simple and painless. They were on top of everything and very easy to get a hold of if u had a question about something or they would get back to you in a very timely manner. I would definately reccomend them if you are trying to buy a home. If I purchase another home in the future I wont use anyone else but them.

Review 19 (2019-09-16 - Rating: 5)
Charles is a pleasure to work with. He got me a great rate, was attentive to detail and quick in responding and following up. He is very personable and gave some good recommendations and info regarding the area our house is in and gave references to local insurance agents etc. His rates are competitive versus the big box companies and you will get a personalized experience that is hard to beat. The whole process went smooth without delays and a closing within 30 days that took 30 minutes to complete.

Review 20 (2020-10-07 - Rating: 5)
I have used Charles twice now and we have been extremely happy with his service. He has always been nothing but professional and he is extremely available and will answer my calls literally any time of day. He has also been able to get me very low interest rates both times and was even able to cut my closing costs down to a minimum. I will be using Charles again in the future and I will recommend all of my friends and family to him.

Review 21 (2019-10-04 - Rating: 5)
Charles and his team are a pleasure to work with. They made the home buying process seamless and the closing was done in less than 30 minutes. This is the second home I’ve purchased with Charles in 3 years and will continue using him in the future. I highly recommend Charles for your home buying experience.

Review 22 (2019-08-10 - Rating: 5)
Our experience with Charles was amazing. From the first day on starting the process to the last day of signing his support and communication was great. He saved us a ton of money and got us a good rate. He made the process so smooth and easy i would definitely recommend to anyone.Thanks again Charles!!!

Review 23 (2019-06-27 - Rating: 5)
Charles helped me get my mortgage set up on my first home. He was always easy to work with and informative. Really appreciate all the help Charles provided throughout the home buying process. Would recommend!

Review 24 (2020-03-23 - Rating: 5)
Charles was awesome. Ive worked with several loan officers over the years, but none was as knowledgeable as he. Additionally, he was able to beat every competitive bid I brought him, and I even put him through allowing other mortgage bankers look at his rate sheet. None could even come close, and one even told me to take that deal, I cant touch it... I would not hesitate to use him again and I highly recommend him.

Review 25 (2019-06-29 - Rating: 5)
Charles is a man of his word and went above and beyond to get me the best deal possible. The preferred lender the home builder referred me to tried to get one over on me. Thats when I reached to Charles and he took care of me saving me $6000 in closing cost. He kept me in the loop every step of the way and he even help speed of the loan process as I was on a tight time line. I would recommend Charles to anyone that wants the best deal/wont be taken advantage of keeping your hard earn money in your pocket!

Review 26 (2019-12-27 - Rating: 5)
Charles was the key point in helping my husband and I purchase our new dream home. He helped us from the very beginning until the very end. He is professional and extremely knowledgeable and can answer all of your questions along the way and even offer some beneficial pointers. He’s an extremely nice man and just an all around good guy. Someone you’d really like to have around while purchasing a new home.Thank you,Becca and Shane Bates

Review 27 (2020-10-15 - Rating: 5)
Saint Charles Mortgage helped me become a first time home owner and for that I am happy and thankful! Charles guided me through every step of the process and made himself available for any and all questions I had. I highly recommend going with Saint Charles Mortgage if youre looking for a friendly, honest, and professional service! Thank you!

Review 28 (2019-11-29 - Rating: 5)
About me: Early 30s first time home buyer. Absolutely no clue where to begin in the mortgage process. Now Im in a home I love thanks to Charles.From my first interaction with Charles I knew he wasnt like other lenders - in a good way. Charles is such a genuine and down to earth guy. He explains the process very simply, and doesnt just hand you off to someone else after he gets the sale. He would check up on me often during each step, directly by cell phone 7 days a week. NO UPFRONT FEES, family operated, makes this a no brainer. Ill use Charles and his team every time!

Review 29 (2020-04-18 - Rating: 5)
We could have not asked for a better lender to get us through our home buying process. Charles and his company went above and beyond to help us and make things as smooth as possible and easy to understand. He was always available when ever we had a question. If your looking for the lowest possible rate he is your man. We recommend him to anyone!! Thank you Charles!

Review 30 (2020-07-05 - Rating: 5)
Mr.Charles,Thank you for making this first time home buyers experience easy and transparent while minimizing all the extra stress factors along with it. Thank you for being patient and answering all 999 of my questions making me feel at ease signing all the documents and being aware of what was going on. Anyone looking for a loan officer who has you in their best interest and is available seven days a week, early morning or late at night this is a honest man that I would recommend to family and Friends.

Review 31 (2020-12-10 - Rating: 5)
I purchased and refinanced my home with St Charles Mortgage. Both times were great experiences. Charles was open and honest about everything and gave me the advice and information that I needed. I definitely recommend St Charles Mortgage for anyone looking to purchase/refinance.

Review 32 (2020-04-29 - Rating: 5)
Charles is an honest amazing person. My first phone call with him, and I knew that Ill use Charles in helping me and my family find our home. He is actually available 24/7. He is a man of his words. He was so patient with me whenever I had any clarifications or asked questions already asked couple times. I have already forwarded his contact information to 3 other families 🙂 Thank you once again Charles. God bless.

Review 33 (2020-09-08 - Rating: 5)
I am a real estate agent and loved working with Charles Ellis as our lender. He was very responsive, attentive to my client and gave great advice. His assistant also went out of her way to help close this deal.

Review 34 (2020-02-19 - Rating: 5)
Saint Charles Mortgage was extreamly easy and informative. He walked me through every step and made sure that I understood everything. There were no hidden or unexpected fees. I was aware of everything. When it comes to rates and fees he was unbeatable. Noone even came close. He shops for the best rates possible for your situation. He is personable and truly cares about doing his best for you and your family. I will recommend SCM to anyone purchasing or refinancing a house. You wont be dissapointed. Thank You Charles!!

Review 35 (2021-04-14 - Rating: 5)
Charles was very knowledgeable and friendly. He was prompt and helpful with our questions. A notary, paid by Charles, was sent to our home for closing. I would recommend Charles for any mortgage work.

Review 36 (2020-06-04 - Rating: 5)
I would recommend Charles he did a great job with my unique situation one bank said no Charles worked till he made our new home happen. This is the lender you want on your side when purchasing your home. Thank you so much Charles and Janet 😊

Review 37 (2022-07-24 - Rating: 5)
Mr. Ellis and his staff were amazing! Very helpful in answering all of our questions and always direct and honest! We were new to the home buying process and Charles helped us feel comfortable in our decisions!

Review 38 (2022-06-12 - Rating: 5)
Decided to go with Charles and his team instead of going with a big chain/ bank and was the best decision ever! He took his time explained every detail of the loan process dont hesitate an go with this amazing company!!!

Review 39 (2021-08-04 - Rating: 5)
Buying a home is very overwhelming. Mr. Ellis explained every step of the way. Mr. Ellis bent over backwards to accommodate mine and husbands unconventional work schedules. Mr. Ellis also showed caring and compassion when we were a week from closing and had an unforseen family emergency. I believe we made the right choice in St. Charles Mortgage.

Review 40 (2021-01-30 - Rating: 5)
Charles and his team are incredible. They answered all of my questions and concerns and even paid to have a notary come to our home for the closing since our schedules were crazy at the time! I love working with them and highly recommend them!

Review 41 (2021-05-29 - Rating: 5)
We love working with Charles! We have used his services twice now and both times have been completely satisfied. He’s extremely helpful and knowledgeable on what he does. Highly recommended!

Review 42 (2022-08-29 - Rating: 5)
Thank so much Charles for all your help. You have not only helped to get home loan at good rate but guided us to prepare for next steps through out the process also. Most important thing is your transparency and keeping us informed. Finally we own the house.. much thanks to you and your team.

Review 43 (2022-07-24 - Rating: 5)
Charles and Janet worked their tails off to help me out. They are the nicest people and really care about their clients. If I’m ever in the market to purchase another home or refinance, I’ll be contacting them again!

Review 44 (2020-07-19 - Rating: 5)
Charles is an honest man, you cant help but become friends with him. It doesnt feel like a business transaction but a family member whom you can trust. If he says it, he can and will do it. Thanks Charles your awesome and your staff too!Bruce Messick

Review 45 (2021-10-10 - Rating: 5)
It was a pleasure working with Charles on my home refinance loan. He looked out for me Thru the whole process and made sure I got the best rate possible. He knows his business very well!

Review 46 (2021-02-11 - Rating: 5)
Saint Charles Mortgage made our dream of owning a home a reality! Charles & his team are extremely professional, efficient, and thorough all while providing first class service.

Review 47 (2019-11-08 - Rating: 5)
SCM was very informative to say the least. Kept us up to date with every phase of the mortgage process from the beginning to end. Definitely the most complete coverage from wire to wire. Any changes with any part of the contract were communicated immediately. Always answered his phone till late in the evening, and emails were responded to immediately. Would definitely recommend SCM to friends and family.

Review 48 (2021-06-17 - Rating: 5)
Charles Ellis with Saint Charles Mortgage job well done! Mike & I would recommend your services with the process of owning a home. Congratulations Charles!!!

Review 49 (2021-11-17 - Rating: 5)
It was great working with Charles and his team with buying my new home. Patient, available outside normal hours, broke down the information when I didn’t understand and best of all saved me a lot of money! Thank you for being there for me and helping me.IT

Review 50 (2020-05-10 - Rating: 5)
Charles and his team were by our side from beginning to end. They were professional, patient, excellent communicators, available whenever we needed them and most importantly friendly. I would absolutely recommend their services.

Review 51 (2019-12-28 - Rating: 5)
Thank you Charles for your hard work dedication and service with a can do attitude. You really made this a memorable experience. May Yahweh bless you and your company so that your cup runneth over. We have recommended you to our friends so they too can have a wonderful experience while purchasing a new home.

Review 52 (2021-04-22 - Rating: 5)
Charles Ellis and his team were awesome. Charles provided great service to us during the entire process. He is patient, knowledgeable, resourceful, dedicated, and flexible. My wife and I are glad we chose Saint Charles Mortgage. I would recommend Charles to anyone looking to purchase a home or to refinance.

Review 53 (2021-08-20 - Rating: 5)
It has always been a pleasure working with Charles on our loans. This time was no exception. Things went smoothly, it was easy, and he got us a great deal!

Review 54 (2020-02-18 - Rating: 5)
Mr. Charles ALWAYS comes through for my clients. He has saved my deals a few times. I highly recommend Saint Charles Mortgage.

Review 55 (2023-05-15 - Rating: 5)
Thank you Charles for guiding my husband and I through the process of financing our first home. You answered all our questions and explained everything to us. Thank you for being so patient and kind!

Review 56 (2021-06-02 - Rating: 5)
This was our 3rd time doing a closing and the process was the smoothest its been and the best experience Ive had at a closing, I would definitely recommend Saint Charles mortgage Whether youre a first time buyer or pulling out cash Charles Ellis is the person for you Hes very knowledgeable and will not disappoint

Review 57 (2023-06-14 - Rating: 5)
This is my second time working with St. Charles, and this was a hassle free experience, just like the first time. Very proactive and professional. I would recommend them anytime.Nimi Nwadiei

Review 58 (2019-07-20 - Rating: 5)
My NO.1 choice for lenders. Very client conscientious, on top of his game and NO LENDER FEES. Loves his realtors. Thanks Charles, your the best!

Review 59 (2023-06-14 - Rating: 5)
I would not waste anytime with any other Mortgage companies. Do yourself a favor call Charles. Best in the business

Review 60 (2019-09-12 - Rating: 5)
The staff made it easy and convenient! Definitely well deserving of a 10 star if I could rate it! Would highly recommend as your next mortgage lender!

Review 61 (2024-05-05 - Rating: 5)
St Charles Mortgage LLC services are efficient and excellent.

Review 62 (2019-12-04 - Rating: 5)
Charles is great I was a first time home buyer. He walked me through the whole process and took the time to explain everything

Review 63 (2022-06-22 - Rating: 5)
Fast and friendly personal service with huge savings!! Thank you Charles! You helped us stay in line with and exceed our financial goals! Thank you again!

Review 64 (2022-03-28 - Rating: 5)
Charles and his team made my first time home buying process seamless! Thank you all again!

Review 65 (2020-10-26 - Rating: 5)
Charles was great to work with. The process was smooth and easy.

Review 66 (2020-03-04 - Rating: 5)
2 thumbs up to Mr Ellis and his team. They were very professional and knowledgeable. I appreciate them, I thank them and will refer them. 👍🏿👍🏿

Review 67 (2023-03-28 - Rating: 5)
Friendly, honest, thorough, explained everything step by step. 5/5 experience, thank you Charles.

Review 68 (2021-09-26 - Rating: 5)
Easy to use. Fantastic service. Wonderfully low rate on mortgage.

Review 69 (2019-09-09 - Rating: 5)
Any one looking to purchase a home, Charles is your guy!! Highly recommend!!!

Review 70 (2019-07-03 - Rating: 5)
Great customer service, very professional, I have used this company twice already and both times, the experience and service was great.

Review 71 (2021-12-28 - Rating: 5)
If you are reading this...more than likely, you are in the process of financing something...probably a home. I was just there...in process of buying a home. In that process I had the great fortune to have Charles Ellis on my team. Many numbers & totals were flying...but Mr. Ellis made it all make sense. Look no further...if you want a person who will give you the truth about your finances and prospects, Mr. Ellis is who you need. Thank you. Take care. DS