First Guaranty Mortgage Corporation

Located in Houston, Texas

Address: 5800 Tennyson Pkwy Suite 450, Plano, TX 75024, United States

Phone: +1 703-556-3333

Rating: 4

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Comments

Review 1 (2021-04-29 - Rating: 5)
I cannot say enough great things about my experiences with Steven Starr and Linh Nguyen in the purchase of our new home last year. In order to get our home, we had to have some transitional financing, which made the closing of our new home a little more work than usual, but Steven and his team did a great job communicating throughout the process and were great advocates throughout the process. It was such a great experience, they were the first and only people I sent my son to when he was ready to buy his first home last month.

Review 2 (2021-04-28 - Rating: 5)
Best Mortgage Company we have ever worked with. I have financed and re-refinanced a home through this company and the process was the easiest I have ever been involved with. They are quick and efficient. Their customer service is top notch are very responsive. Their team will work with you one on one thru every step, making the crazy and confusing process of purchasing a home a breeze! Im sure their entire team is great, but if you want the very best ask to work with Steven Starr and Linh Nguyen!! They will go beyond what is required to make you comfortable, stress free and happy!

Review 3 (2022-06-09 - Rating: 5)
I cant thank Justin Glass and his team enough for making our home purchase such a great experience! He did such a great job explaining the process & making sure we understood every step. We didnt just have a lender.... I feel like Justin is now part of our family! If needed in the future we will use Justin & his team again and recommend them to anyone! Thanks again Justin! We LOVE our new home!!

Review 4 (2019-10-17 - Rating: 5)
We recently refinanced our home with GoodMortgage after paying 5.5% for almost a year. Ive owned two previous homes but Ive never gone through a refinance before. I also work in the mortgage industry so Ive had my fair share of experience with loan officers, professionally and personally. Farukh Perez was absolutely amazing! Were so grateful for her excellent customer service, continuous follow up, knowledge about the process and helping us close timely. Shes an asset to the company. The process was quick, easy and stress free! She saved us 2% a month on our mortgage and we couldnt be happier!

Review 5 (2021-07-13 - Rating: 5)
I wanted to let you know what an outstanding job Cathy Cooper with First Guaranty Mortgage (Goodmortgage.com) did in packaging our mortgage refinance months ago.I’m not computer literate. Voicemail is about all I can do. In addition, a lot of the needed information was scattered around the house, slowing the process of the loan on my end.From day one to the date of closing, Cathy was there for my wife and me, which was a real confidence builder and she got us a very competitive interest rate, as well.She was outstanding, patient, helpful and all with a great sense of humor. We would recommend her to anyone needing a mortgage or refinance.Respectfully,John S

Review 6 (2022-05-02 - Rating: 5)
Please consider using this team for your mortgage needs. David and his team handled everything for us and made our homebuying experience very painless. My wife and I are very thankful for the time and effort they put into our loan processing. They care about us and we made a new friend along the way. Thanks Carrie L.!!!! Youre great.

Review 7 (2021-04-28 - Rating: 5)
The process was as smooth as one could hope. We had hurdles, but the mortgage team stayed on top of it through the end to ensure a timely and smooth closing. They took a lot of the stress off of us in order to keep it a positive experience in a time where nothing but chaos seems to exist. Do not hesitate to give them a chance to handle your loan.

Review 8 (2021-04-22 - Rating: 5)
We did a 30-year refinance with goodmortgage.com (Guaranty Mortgage Corp) and were extremely pleased with the service received, especially from our mortgage loan originator, James Fenton. He thoroughly explains everything in detail....very knowledgeable about their product(s), extremely patient and professional. Additionally, he took the time for some small talk to get to know us a little better. We would not hesitate to contact him (them) again, and we will definitely refer any interested parties.

Review 9 (2021-04-30 - Rating: 5)
I was a little nervous to do a loan through the company I work for, but I honestly have never had a better mortgage experience. The FGMC/Good mortgage team was absolutely phenomenal. Super Responsive/Super Caring/Super Competitive....Ask for Cathy Cooper, she is an incredible LO!

Review 10 (2021-04-29 - Rating: 5)
Working with this company was amazing! Steven walked us through the process, though tedious, seamlessly! The explanations and help along the way made our refi much easier than expected. My parents also refinanced and he was incredibly patient and kind as they walked the process! In fact then my son refinanced and had a great experience also! Thank you FGMC and all who helped!

Review 11 (2021-10-20 - Rating: 5)
My process journey was Amazing.! Each and everyday my team salesman’s guide me and kept me updated on everything that was going on. From two months in time I left from paying rent to a mortgage! I’m super excited and happy about my Home .! Goodmortgage was the best CHOICE! N I’m glad I choose them! I recommend EVERYONE TO Goodmortgage Loan Company!!!!! You won’t be Disappointed!!!!! 👍🏽

Review 12 (2021-04-29 - Rating: 5)
We purchased a home and later refinanced that same home with FGMC. The process was incredibly smooth and easy both times! FGMC is honest, fair, and works so hard to get the best rate possible. We will continue to recommend them to everyone we know and will 100% use them again if we decide to move in the future.

Review 13 (2022-06-07 - Rating: 5)
After my wife and I decided to take a chance at getting a new home, after the rent we were paying on our apartment started getting higher than we wanted. We took a chance in this high inflation post pandemic economy, to get a new home. The beginning stages seemed like it would be filled with mostly uncertainty, but our realtor was with us every step of the way, guiding us. The process was easy, and quicker than expected. Heart felt thank you.

Review 14 (2021-04-29 - Rating: 5)
My experience with FGMC was as quick and smooth as my wife and I could have hoped. Mr. Starr and his team were able to perform a quick refinance while providing incremental details about rates, loan closing cost and fees of all kinds. I highly recommend FGMC for their exceptional service, and in particular, the personal service and attention Mr. Starr gave my family and loan as if we were his only clients. Very grateful!

Review 15 (2020-02-04 - Rating: 5)
My experience with Good Mortgage was excellent! Scott and Dominic were very attentive to our concerns and were able to deliver our loan without any issues. I will absolutely recommend Good Mortgage to my family and friends.

Review 16 (2022-05-23 - Rating: 5)
Awesome 😎👍 mortgage company we just purchased our first house to them and it was very satisfactory service they work with you all the way through the end until closing date.the loan officer Ms Teresa del Rosario and her assistant Mr.Martin and there team group are very awesome 😎 nice people we really recommend this to all people especially to first time home buyer , friends and family five ⭐⭐⭐⭐⭐ stars for all the team Fgmc! Thank you very much guys FGMC! Now we have our own house we are very 😊 happy and keep up the good work guys more power to you guys Fgmc! 👍😇🙏🙏🙏

Review 17 (2020-02-25 - Rating: 5)
Anthony Simon, my Mortgage Loan Originator for our 02/19/2020 home purchase was a dream come true after dealing with a local lender that caused us to lose the home we originally wanted due to their lack of knowledge, organization and honesty. We had given up on purchasing our first home, when Anthony called and listened to me vent about our horrific experience! He could hear the fear of losing again in my voice! He ask for a chance to make it right so that we could purchase our dream home and he delivered!!! He was involved from beginning to end and beyond it!!! We couldn’t have picked a more involved, compassionate honest lender, more importantly, we couldn’t have prayed for a more sincere and attentive loan officer! He never dismissed any of our concerns as we previously experienced, making sure we knew he was there for us the entire way! I can’t rave enough of how much we would do this again and again as long as Anthony is the loan officer! He without a doubt made sure we got what we wanted and knew his purpose of involvement was to make sure we stayed happy along the way! There should be MORE Anthony Simon’s in the home loan industry!!!!

Review 18 (2021-04-21 - Rating: 5)
I had a great experience working with Good Mortgage. I was able to secure a great rate and a shorter term. The team at Good Mortgage made the process very easy. I would highly recommend anyone to use them.

Review 19 (2021-04-11 - Rating: 5)
Confused by some of the negative reviews. I tried to refinance with my existing mortgage holder (Quicken) and their rate without points was 0.50% higher. Did the application, responded to 2 emails requesting documents and closed within 3 weeks. A very seamless process

Review 20 (2018-10-02 - Rating: 5)
These one star reviews below me dont reflect the service that I received from GoodMortgage at all.I worked with Yusuf Khan and it really couldnt have gone smoother. He was knowledgeable and patient in explaining some of the intricacies of the process, worked with my timeframe and was responsive when I had a question.I dont write reviews often but the individuals that I worked with made finding the right loan pretty fast and easy. On September 6th Yusuf first sent me options to review and we closed on the mortgage on September 26th. No fuss and easy to work with.GoodJob GoodMortgage.

Review 21 (2021-05-04 - Rating: 5)
Steven Starr and Linh are the GOATS. Could not have asked for a smoother purchase transaction. Underwriting was great and didnt ask for a lot of extra stuff. Approved 10 days EARLY!!! Great job by all involved. Trust in Steven and FGMC to get your loan done stress free. Thank you!!!

Review 22 (2021-04-28 - Rating: 5)
FGMC goes above and beyond for their customers. We have done a refinance and a purchase with Steven Star. He and his team answer the phone and respond to emails promptly. They have the best rates around and can meet any deadline they come across. I will always recommend Steven and FGMC.

Review 23 (2021-04-29 - Rating: 5)
Steven Starr and Lihn were amazing. They completed my TX refined so quickly with no issues. I’m in the mortgage business so I know TX can be tough but you both made the process so smooth. Thanks again!!

Review 24 (2022-01-20 - Rating: 5)
Terri and her team were awesome. They brought the utmost professionalism to our refi process which just closed. The care and concern, the honesty and sincerity, these are strong qualities I wasn’t expecting from this document and tech heavy process. But they brought all that and more. Big thank you from us here! We couldn’t be happier with our experience.

Review 25 (2019-01-14 - Rating: 5)
A very good mortgage company. The people at Goodmortgage are very professional. I applied for a refinance loan and Nick Cooper was on top of the process all the way. If you trying to refinance or purchase a home these are the people you want doing the loan. They helped guide me thru the massive amount of paperwork. That was no easy task. You cannot ask for a better team in Nick,Vince and Brenda.

Review 26 (2021-05-03 - Rating: 5)
Steven and Linh of First Guaranty Mortgage made our refi super streamlined and easy! First class and professional, smoothest mortgage transaction weve ever had will certainly try to use again for any future needs.

Review 27 (2021-04-29 - Rating: 5)
I had a great experience with FGMC. Starting with the awesome support I received from my Loan Originator Steven Starr and Sr. Loan Processor Linh Nguyen, to how simple and quick my loan closed. Thanks for taking the stress out of what is usually a painful and frustrating process.

Review 28 (2021-02-23 - Rating: 5)
The experience with Shane at Goodmortgage was fantastic from beginning to end. He carefully walked through the impact of a VA IRRL with me in a no-pressure environment. The ease of providing the needed documentation and mobile closing made the process as seamless as could be.

Review 29 (2021-04-29 - Rating: 5)
FGMC made my first time home buying experience an absolute cake walk. Day or night, they are there to make sure you are taken care of in a way that puts them above and beyond the rest. After working with them to purchase a home, I couldnt imagine doing business with anyone else. 👍

Review 30 (2021-04-29 - Rating: 5)
As a realtor, I work with lenders quite often. Steven and his team did an incredible job with my personal refinance. I would use him again in a heartbeat. Thanks for being awesome at what you do!

Review 31 (2021-04-29 - Rating: 5)
We have now done two refinances with Steven Starr and FGMC and we will recommend them over and over!!! Steven is the absolute best and always has our best interest at heart. Both processes were so smooth and effortless and we got an amazing rate locked in. With the cash out options we have been able to make our dreams into reality. Thanks FGMC!

Review 32 (2016-08-22 - Rating: 5)
Goodmortage did a great job for us!! From day 1 we got great one on one help, quick responses, and detailed step-by-step descriptions of each part of the loan process. Rick Benfield was fantastic!! Always there when we had questions every step of the way!! They got it done!

Review 33 (2021-04-29 - Rating: 5)
The FGMC team was extremely helpful every step of the way, I would 100% recommend them to anyone going through the home buying process. Extremely professional, prompt, responsive and patient in every way.

Review 34 (2021-11-09 - Rating: 5)
I used First Guaranty Mortgage Corporation to refinance my home. The process was quick and easy. I was able to send and receive files seemlessly. Tanja was a pleasure to work with.

Review 35 (2021-04-28 - Rating: 5)
At the beginning of the pandemic there was a lot of uncertainty, so I wanted to refi my home to reduce the payments. I couldn’t have asked for a smoother transaction or better results from Steven Starr and team. Top notch! It’s unfortunate I can’t give you guys more stars.

Review 36 (2021-04-29 - Rating: 5)
Steven and Linh were great to work with!! They are one of the best teams in the industry. The process was very easy and they communicated everything along the way. Great experience!

Review 37 (2021-04-12 - Rating: 5)
Had a wonderful experience with my loan organizer Cathy Cooper. She was very patient with me through the process and help me understand how to refinance my home turned out to be an amazing experience thank you

Review 38 (2021-04-29 - Rating: 5)
First Guaranty was just incredible through the entire home buying process. They were very quick to answer questions and helped us close on our home on time and stress free!

Review 39 (2021-04-29 - Rating: 5)
The process could not have been any easier! We worked with Mr. Starr and his team, communication was excellent as he walked us through the process step by step!

Review 40 (2022-05-27 - Rating: 5)
Armando made our first home purchase a reality! A smooth and easy process for us. Thank you!

Review 41 (2021-04-15 - Rating: 5)
These guys got us locked into a fantastic rate, and then were on top of all the curveballs that came along the way. This was the most efficient refinance I have experienced.

Review 42 (2022-01-03 - Rating: 5)
With costs rising all around, Laromy and his team were able to refinance me to save a significant portion every month. This really helps out a lot!

Review 43 (2022-05-20 - Rating: 5)
This was the best time of my life these guys walked with us each step of the way we went from Clients to great friends. Dreams do come through. We have a house now 😃🙏🏽💯 thank you guys so much

Review 44 (2021-04-29 - Rating: 5)
This company is the best. They made the entire process for obtaining my loan so easy and they were there to walk me through the entire process the whole time.

Review 45 (2021-11-11 - Rating: 5)
This team worked EXTREMELY hard to get my son and I into our first home

Review 46 (2021-04-29 - Rating: 5)
Steven and team were great to work with. They are very knowledgeable and answered every question we had. Would highly recommend!

Review 47 (2022-03-14 - Rating: 5)
Thank you Kathy for assisting us in buying our fist home, you are such an angel to work with, it makes the whole experience pleasant!

Review 48 (2022-05-10 - Rating: 5)
Jeff and the team were great! The customer service from Jeff and Sharae Cleveland was exceptional! Thanks guys!

Review 49 (2022-01-07 - Rating: 5)
Michael has doesn’t exceptional work for my dad and our family! I highly recommend him!

Review 50 (2021-10-15 - Rating: 5)
The team I worked with was very knowledgeable and always willing to answer every question I had quickly! Would recommend highly!