Benchmark Mortgage - John Burnam

Located in Houston, Texas

Address: 7200 N Mopac Expy Suite 260, Austin, TX 78731, United States

Phone: +1 512-592-5444

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-21 - Rating: 5)
We had a great experience using Benchmark Mortgage for the purchase of our new home. John Burnam and especially Sarah Wilcox, id a great job of getting us through the process quickly and painlessly. Sarahs great communication gave us reassurance and confidence during this major purchase.We would recommend Benchmark Mortgage to anyone looking for a mortgage company.

Review 2 (2024-12-30 - Rating: 5)
John Burnam and the Burnam Group were incredible partners throughout our home-buying journey. John is one of the most educated loan officers we could have imagined, guiding us through an unfamiliar process with patience and expertise. He broke down each step along the way, ensuring we fully understood and were comfortable with every decision. We couldn’t have asked for a better experience and highly recommend John and his team to anyone in need of exceptional loan services. Sarah from Johns team was an integral part of the process as well and made sure that Tanner and I were taken care of each step of the way. We truly appreciate their hard work and dedication! - Thomas & Tanner Sirk

Review 3 (2024-12-09 - Rating: 5)
Excellent, professional and compassionate company. They know the mortgage business and will do everything possible to get you appropriate financing so you can buy your home. Their customer service is excellent. Talk to them first!

Review 4 (2024-10-22 - Rating: 5)
It was great using John and Benchmark mortgage. He was very communicative and helped me make the right decision for my mortgage! Thank you John and team ! Definitely would use him again!

Review 5 (2024-09-16 - Rating: 5)
JB and team were a huge help in our home buying process. Easy to communicate with and get ahold of, very up front with me about numbers, and projected things to within about a 50$ final difference. Fantastic experience- we are truly grateful for you and your teams help, John. Thank you.

Review 6 (2023-09-07 - Rating: 5)
John and the team are amazing at going beyond the scope of their job to provide you an overall plan for your financial future when purchasing a house to be certain that you can afford it for as long as you plan to keep it. No matter your situation, they will work with what you have to get you what you want. If theres a way, they will find it for you.

Review 7 (2024-04-04 - Rating: 5)
My partner and I were lucky enough to team up with John Burnam and his team at Benchmark Mortgage for the purchase of our first home. John was incredibly kind and helpful from the very start of the process and was always guiding us along. We knew immediately into our first call with John that we were working with an amazing team.John brings you step by step through the process and I couldnt have appreciated that more. Its comforting to know your working with such a knowledgeable professional in the space. We were also lucky enough to see the true passion John has for his field. During our first two hour call, we got to learn about Johns podcast, The Lending Podcast, and it was so much fun to listen to a few episodes (Shameless plug for Episode 11). We also spent part of the call learning about how mortgage rates are affected by bond prices, and even reviewed mortgage rate trends over the past 50 years. These are just a few examples of Johns passion, but these moments are where my partner and I knew we were working with a talented team.John and his team were there through the entire process and guided us along the way. They were incredibly responsive and enabled us to close on our house in just 15 days! Not only do you have the pleasure of working with John, but you also get to work with Sarah and Jay as well. Just like John, they are both incredibly helpful, responsive, and easy to communicate with. Its crazy to think our entire journey with John was only 15 days, but our experience with John and his team is something my partner and I will remember for a lifetime. Without John and team, we wouldnt be in the incredible home we have. Thank you so much for everything and wish you all the best!P.S. Thank you so much for the drawing of the home! Its front in center in our living room and its a favorite piece of ours. Just like the memories weve made, its something we will have forever!

Review 8 (2024-01-09 - Rating: 5)
I recently had the pleasure of working with John Burnam and his team at Benchmark Mortgage for the purchase of my first home, and I cannot express enough how grateful I am for the outstanding service they provided. Johns expertise, dedication, and personal investment in ensuring my understanding of the entire process made the entire experience remarkably stress-free.From the initial consultation to the closing of the deal, John Burnam exhibited the highest level of professionalism and commitment. His extensive knowledge of the mortgage industry was evident as he guided me through the intricacies of the lending process, patiently addressing all my questions and concerns. John demonstrated a genuine interest in ensuring that I was well-informed at every stage, contributing significantly to my confidence in making informed decisions.One of the standout qualities of working with John was his proactive and transparent communication style. Throughout the entire process, I was consistently updated on the status of my loan application, milestones achieved, and any potential hurdles that needed to be addressed. This level of transparency not only instilled trust but also provided me with a sense of control and understanding, making the entire home-buying journey a positive and empowering experience. I could not recommend this lender enough!

Review 9 (2024-07-08 - Rating: 5)
John Burnam and his team deserve more than 5 stars! They streamlined the buying process and even took the time to explain to me the details of my loan on multiple occasions via Teams/Zoom. They updated me at each milestone and kept me informed along the way. Working with John made the entire process a whole lot less stressful. Thank you!

Review 10 (2024-04-24 - Rating: 5)
We were a little nervous when we decided to purchase a home. It had been twelve years since we had gone through the process, and we were certain things had changed and not for the better.From day one John and his team made us feel at ease and communicated clearly at each step of the process. In fact, it went so smoothly that we thought there would be a surprise at any moment. Not the case.I cant tell you how much we appreciated the professionalism and communication from John and his team!

Review 11 (2023-10-06 - Rating: 5)
I had a great experience with John Burnam and his team. He is very knowledgeable and solution oriented. I found him very communicative and accessible. John was very hands on throughout the process. He was patient and answered all of my questions. It’s often difficult to find good customer service but he went over and beyond! My offer on the property was stronger and ultimately accepted because he and his team delivered on a 3 week closing. I’m excited about expanding my real estate portfolio and using John again!!Debbie H.

Review 12 (2024-06-05 - Rating: 5)
John and his team were exceptional! Ill be recommending them to anyone who is looking to buy a home. Effective communication, transparency during the whole process, and the whole team is warm, welcoming, and knowledgeable.

Review 13 (2023-05-10 - Rating: 5)
John is an absolutely amazing person and lender! He was always available to us, whenever we had questions or concerns. He helped us find solutions and options that worked for us. John is extremely thorough in his explanations of the process. If I could give him more than 5 stars, I would! He is very honest and made our first time home buying experience so smooth. When everyone else failed us, John did NOT. I highly recommend John Burnam and Benchmark Mortgage!! Hands down the best in every way!!

Review 14 (2024-06-16 - Rating: 5)
John and team did a great job of communicating what was needed and when. John spent time explaining the interest rates and how they are derived when discussing our decision on ‘when to lock’. Their website was extremely easy to use for uploading documents and we did not feel that we were constantly being asked for things we didn’t think mattered like in the past using the ‘big’ brokers. They were able to assist with getting a HELOC on our current place in a timeline that was quicker than 3 other banks (fee was a bit higher, but worth it because otherwise we couldn’t buy). We ran into an issue towards the very end but it was obvious that John and team spent a lot of time working through a solution to make this home purchase happen. Unfortunately, we don’t plan any home changes for at least 10 years so won’t be able to use them for a while….. but you should!

Review 15 (2024-05-29 - Rating: 5)
JB and his team were amazing to work with - they helped make our 1st home purchase smooth and easy. We cant thank them enough for guiding us and being there for us every step of the way! I highly recommend Benchmark Mortgage!

Review 16 (2024-06-14 - Rating: 5)
John and his team at Benchmark are best! John has been a great resource on several loans and he always seems to be able to find solutions when other lenders are only looking for problems. Highly recommend!

Review 17 (2023-12-22 - Rating: 5)
We relocated to Austin from Seattle. Had little knowledge of the market. When we found a home, we had to act quickly. Our Realtor referred us to John Burnam/Benchmark. John and his team were tremendous. Very attentive to our needs and extremely responsive. We closed in a short time (with a competitive rate). I highly recommend Joh and his team. They are good and very pleasant to work with.

Review 18 (2023-07-06 - Rating: 5)
Mine was a very difficult case as my credit rating was sub-par. John worked with me for almost year, guiding me through the home buying process as well as being patient and compassionate while I strove to improve my credit score. He was always available in a timely manner, even while on vacation! John Burnam stood by me through the entire process right until closing day. I am in my own home today and I highly recommend John and his team. Thank you, John!

Review 19 (2023-10-20 - Rating: 5)
John and his team did incredible job in securing me a mortgage for the dream home I am trying to purchase. I initially approached a national lender where my mortgage application got denied and reasons doesnt look appropriate to me. When I approached John with this urgency, they quickly responded and ensured that the mortgage closed in timely manner and meet the closing date deadlines. John and his team are extremely professional, knowledgeable, ethical and helpful. They kept cool during the time where I am stressed out and asking them a ton of questions. I strongly recommend Benchmark mortgage group for home buyers looking for a mortgage loan.

Review 20 (2023-07-28 - Rating: 5)
John and the Benchmark team are the consummate professionals and I am highly recommending them! This team assessed my situation then recommended that I take advantage of a program for veterans that saved me thousands of dollars!!! They have implemented an intuitive portal that allowed me to review artifacts, download/upload copies of documents to keep the process moving. This team made me feel like I was family throughout the process. I simply cant say enough about the superb service and heart warming experience. I will recommend that my friends, colleagues and family give the Benchmark team a call if they need services. (Kevin)

Review 21 (2024-03-20 - Rating: 5)
Had the pleasure of working with John these past few weeks as he was my clients lender.He was very professional, communicative, and timely. Looking forward to the opportunity of working with him again soon and would highly recommend to anyone.

Review 22 (2023-12-21 - Rating: 5)
This company’s service is nothing short of excellence! They take the time to explain to you everything you need to know so you can make the best decision for you, not the other way around. John Burnam gave me a masterclass on everything I need to know about mortgages as well as tips on being a homeowner with full transparency and clarity! Would recommend everyone to go to John and his staff for help!!!

Review 23 (2024-03-13 - Rating: 5)
My fiancé and I had a seamless process while using JB & his team as our mortgage lender. JB is knowledgeable and takes the time to make sure you understand the ENTIRE process. We would recommend him a million times over! We appreciate everything your team did for us.

Review 24 (2023-06-01 - Rating: 5)
As first time homebuyers, we had tons of questions - John always took the time to patiently and thoroughly answer all our questions and really guided us through the process. His office communicated often with us throughout the process, and provided the highest level of customer service. We are really appreciative of the opportunity to work with them and would highly recommend their services!

Review 25 (2019-10-02 - Rating: 5)
John and his team gave us the experience of a lifetime. After many years of renting and moving, my husband and I were on a mission to find our forever home. My husband is a veteran and we wanted to take advantage of VA benefits, we were referred to John by our Relator who had taken a class that he taught & she knew he was the best for VA Loans. From the moment we made our initial call to see if we would qualify.... it was a smooth and easy process. Everyone always told us the house buying process would be Grueling & we were prepared for the worst. John and his team made everything an awesome experience. They were very helpful, responsive & patient with the many questions we had along the way. I would use them a hundred times over and recommend them to anyone who is looking to buy a home. John, Chip, Rob, Barbra & Kandy were all always on the same page and we never had to explain ourselves over and over because they knew who we were when we called and knew exactly where we were in the process so EVERYTHING moved forward very quickly and efficiently!!! Thank you all so much for everything!!!! Don’t even hesitate to contact this group... you won’t be disappointed!!!

Review 26 (2024-05-30 - Rating: 5)
This company has got it together! Creative solutions to complex requirements. Loved working with John and Sarah and the rest of the crew. They are definitely the people I’ll call for my next home!

Review 27 (2023-06-11 - Rating: 5)
John was always available to answer any questions we had! We just recently bought a house and John walked us through the entire process and worked hard to save us money. We are very happy to have used Benchmark Mortgage and having John help us!

Review 28 (2023-07-25 - Rating: 5)
John Burnam and his associates were wonderful to work with.They guided us through the process flawlessly, told us what we could do to help make it run smoothly, and closed in exactly the time that he projected.My parents have used them, my brother used the Burnam group, and I am happy to say we chose them as well! I would highly recommend them!

Review 29 (2023-03-31 - Rating: 5)
Excellence should be Benchmarks new name because that’s all that I experienced with working with John and his team of trusted professionals. They made the lending aspect of buying a home easy and smooth. Can’t wait to work with them again.

Review 30 (2019-07-30 - Rating: 5)
John creates order from chaos. He and his incredible team make this process enjoyable! My wife and I are first time home buyers and John took the time to answer all of our questions no matter what time of day it was. He was extremely patient and always available. He sent us lots of encouraging emails and gave us white gloved service. We will be using John and his team for any future endeavors and we HIGHLY encourage anyone else to do so also!

Review 31 (2019-04-26 - Rating: 5)
We heard about John through a friend and ended up using him. He was instrumental in getting our home loan done quickly, efficiently, and with great communication. His rates were competitive to the other quotes we got, as well as the closing costs. He was able to answer the millions of questions we threw at him at what seemed like all hours of the day and it never felt like any question was too small or insignificant. I am so happy we went with SWBC and John!

Review 32 (2021-02-01 - Rating: 5)
John and his team were awesome to work with. Super easy to talk to, informative, and closed way faster than the online lenders and big banks were able to for less cost than many of them were quoting. My purchased spanned the holidays and they got everything done on time. I highly recommend them for your next home purchase if youre looking for someone to help you through the process and make it as stress free as possible give them a call.

Review 33 (2020-11-03 - Rating: 5)
We worked with John on lending for our first home and couldnt have been happier with our experience. John was always prompt in answering our questions (even on weekends!), patient in explaining details of the lending process, and proactive in updating us on the status of our loan. We are so grateful to John for helping to ensure our closing went off smoothly and quickly!

Review 34 (2024-05-20 - Rating: 5)
Just closed on a house a couple of weeks ago and I couldnt be happier with JB/Sarah/his group. Being a first time homebuyer I had a lot of questions and needed quite a bit of help and his group was right there helping me out any time of the day.

Review 35 (2022-06-23 - Rating: 5)
John Berman is a wonderful human being! I have never met someone that actually looked out for your best interest instead of there own! He was there for us every step of the way and we closed on a home! Not only did we meet a great guy we have a forever friend! ❤️. Thank you John and The Benchmark Team!! God Bless!!

Review 36 (2021-08-04 - Rating: 5)
I have been doing business with John Burnam for 20 years. He has done every home purchase and refi for me, my parents, family and friends. I would not trust anyone else. You will get and appreciate the level of knowledge and service that he and his team provide.

Review 37 (2021-02-09 - Rating: 5)
JB was helpful and thoughtful throughout the entire mortgage loan process. He took the time to explain our options to us in detail and answered all our questions. We enjoyed working with him.

Review 38 (2020-05-14 - Rating: 5)
SWBC Mortgage is by far the best mortgage lender we’ve ever used. Their professionalism, follow-through, communication and attention to detail is second to none, not to mention their efficiency. Since we have a great credit rating, and, we had all our required documentation in order and at the ready when we decided to partner with SWBC, they were able to lock us in at an amazing rate. We closed in two weeks. That’s right, TWO WEEKS! SWBC is the best, period.

Review 39 (2019-03-12 - Rating: 5)
This is our third transaction with JB and his team at SWBC. I’m a tough customer as I have a real estate background. We’ve referred friends and family for many reasons to JB, but the primary attraction is service. I can call at anytime with any question and they are responsive, thorough and honest. I will always buy and sell my homes using financing from The Burnam team at SWBC.

Review 40 (2019-10-02 - Rating: 5)
If you need your loan to close, John Burnam can get it done. I wont let anyone else do our loans either new purchase or refinance. John is our only mortgage broker for life! Thank you for another closing!

Review 41 (2019-03-13 - Rating: 5)
This is the third time using JB and Im definitely going to keep using him for my real estate lending needs. Knowledgeable is an understatement. This guy knows a ton bout lending, real estate, mortgages, etc. The best part about him is his responsiveness and ability to get you the best answer in a very timely fashion.

Review 42 (2019-10-03 - Rating: 5)
Always ready to help and find the best fit for our needs. John is a great advisor and keeps himself up-to-date with the latest market information. Wont go to anyone else!

Review 43 (2019-02-05 - Rating: 5)
Second time using John Burnam was better than the first! He has a wealth of knowledge and was available and prompt with answers to every one of my million questions. Will never go elsewhere. Thanks J.B.!

Review 44 (2023-09-19 - Rating: 5)
John and the team at Benchmark do a great job walking you through the homebuying process and making everything as easy as possible! I am very greatful that I chose this group!

Review 45 (2021-03-26 - Rating: 5)
Smooth and seamless process with the best rates. John and Rob were in constant communication with us and answered all of our questions in a timely manner. We couldn’t be happier with the results.

Review 46 (2023-08-02 - Rating: 5)
Great experience working with John Burnam at Benchmark! He made the process easy and efficient from start to finish

Review 47 (2019-06-12 - Rating: 5)
Great Rates and Service! You can tell he has a lot of experience with first time home buyers like myself and was very patient with me. Would use again on my next house!

Review 48 (2024-08-09 - Rating: 5)
I highly recommend Benchmark. Everyone is helpful, personable, and knowledgeable, and has a can-do attitude.

Review 49 (2024-11-12 - Rating: 5)
Great people. Will do what it takes to get you a loan.

Review 50 (2022-04-24 - Rating: 5)
John Burnam and his team at Benchmark made the whole buying process go so smoothly! They are on top of everything and are very transparent!

Review 51 (2019-10-07 - Rating: 5)
Johns team was super communicative and thorough, while still being efficient. I had a great experience.

Review 52 (2024-03-17 - Rating: 5)
John couldn’t have been nicer and walked me through every step of the process.

Review 53 (2023-12-16 - Rating: 5)
Thank you for everything you did for us. From the beginning of the process right to the end. You guys are awesome!!! Thank you Thank you!