West 18th Lofts

Photo of West 18th Lofts

Located in Houston, Texas

Address: 2727 W 18th St Central, Houston, TX 77008, United States

Phone: +1 713-426-6434

Rating: 4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Leasing service
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-08 - Rating: 5)

    Tour was amazing. The property manager and Ariel both were so communicative and thorough that we left with no questions. We fell in love with the property, apartment units, and amenities- the pictures really don’t do it justice. We went on a full walkthrough and it was very clean and well kept. We passed many staff members all friendly and focused on working. Went on several other tours in the area and nothing comes close.

  • Review 2 (2025-01-30 - Rating: 5)

    Karla’s customer service was exceptional—she was patient, thorough, and made the entire process seamless. Her positive attitude and willingness to assist made a stressful experience so much easier. It’s clear that she genuinely cares about her residents and strives to provide the best service possible. I highly recommend working with Karla if youre looking for an outstanding experience!J.Salazar

  • Review 3 (2024-10-01 - Rating: 5)

    Ms.Guadalupe is a great leasing Manager she works with you and try to accommodate with you as well as she can, she is a professional and knows what she doing when it comes to customer service. I’ve lived here for 2 years and have had no issues, just small things but stuff that was quickly resolved. These apartments are quiet, isolated and peaceful.. and thank you to Zoe who is always quick to help and quick to resolve situations she can handle.

  • Review 4 (2024-11-20 - Rating: 5)

    I applied at this place few months ago, I wasnt approved due to one of their criteria. But the staff is really friendly, professional and fast. Theyre so helpful and kept me updated of my case constantly. I will totally reapply once my current lease is up!Cheers to all the staff! Your hard work and dedication dont go unnoticed, and I appreciate every single one of you.

  • Review 5 (2024-08-20 - Rating: 5)

    I have lived here since 2020 and I love it. It’s a great location along with amazing amenities. You will love the pool and the additions they have made to the property within the last year. It is quiet and the staff, especially Lupe are always working extremely diligently to get their clients needs met. Lupe is always working and available and gives you updates and is really friendly! Also Santos fixed my maintenance request in a very timely manner with my AC on 8/20/2024. I bought a chair from Amazon and he took the time out and screwed in the back part of my chair for me which was really nice of him to do. definitely went the extra mile! I recommend living here.

  • Review 6 (2025-01-07 - Rating: 5)

    I recently toured here, and I was thoroughly impressed. The staff is friendly and welcoming, the amenities are top-notch, and the apartment layouts are spacious and modern. The community has such a great vibe, and I can’t wait to call this place home!

  • Review 7 (2024-10-01 - Rating: 5)

    Been a resident here for five years. Property manager Guadalupe has turned this property around. Her new staff members Karla and Zoe are a great addition to West 18th. Property looks wonderful even after all the storms. The Maintenance team is exceptional as well. Great location and wonderful property to live at.

  • Review 8 (2024-10-21 - Rating: 5)

    My time at West 18th Lofts was incredible. I enjoyed living in the complex and interacting with the people that worked and lived there as well. But by far the best part of West 18th was definitely the staff.Guadalupe has truly been the best example of what and how an apartment complex should be managed. She was kind, attentive, responsive, and understanding. The few times I had issues whether within my unit or outside of it, she was on top of things. She made me feel like management was there to help and she would frequently check in to make sure everything was up to standard and resolved - just simply outstanding.Everything about the complex is great and theyve made several changes with security to provide safety to the residents. But I would definitely recommend West 18th just based on their management.

  • Review 9 (2024-10-23 - Rating: 5)

    I went and toured the property with my mom this past Monday and it was was amazing! Karla showed us around the complex and made the experience 10/10 I highly recommend her she’s been easy to work with and super friendly and informative! She even gave me a list place around the city for night life, food and much more!

  • Review 10 (2024-11-15 - Rating: 5)

    Karla was phenomenal, super pleasant and very knowledgeable. She makes the office so welcoming. The property is lovely and she did great with getting me familiar with everything.

  • Review 11 (2024-10-03 - Rating: 5)

    I’m going into my 4th year living here at W18 under the management of Lupe! It has honestly been a wonderful experience and is a reason I’ve been here this long. Lupe has been so helpful and accommodating over the years. Obviously, we live in an apartment complex with 400+ units, things are going to happen and you don’t get to pick your neighbors. However, I’ve never had a bad experience with neighbors, parking or safety! The parking garage is actually one of my favorite features here plus the security and onsite HPD. Lupe works around the clock to assure our property and her residents are WELL taken care of. Santos is THE best Head Maintenance Technician a property could have!! He and his team work tirelessly to fulfill maintenance requests in a timely manner and keep our property clean and tidy with a GREAT ATTITUDE in this Texas heat! Moving to W18 Lofts has been one of the best decisions I’ve made since living in Houston! ◡̈

  • Review 12 (2024-09-19 - Rating: 5)

    I’ve been living here for a few years and have noticed some amazing changes in the Leasing Office. & I was very pleased to meet Karla! A new employee; She’s been a great addition to the management team!

  • Review 13 (2024-10-03 - Rating: 5)

    Here we go again!! My daughter who moved out of state 3 years ago is getting ready to enter her 4th year living at West 18th Lofts.As a mom having her daughter move across the country to Houston, I couldn’t be more at ease. The property is impeccably maintained, and any maintenance requests are responded to promptly and professionally. Thank you Santos for all your hard work! The property management has been nothing less than amazing! Lupe works consistently and tirelessly to make sure West 18th Lofts are and continue to be a sought after place to live.There’s no place like home and this is it!

  • Review 14 (2024-09-19 - Rating: 5)

    Great experience!I spoke with zoë about renting and apartment, she made us an appointment to look at one promptly. She went above and beyond to try and help accommodate and was the most friendly and professional! Great clean place with outstanding customer service!!!

  • Review 15 (2024-09-25 - Rating: 5)

    Karla is very informative and the best. My husband and I have toured far too many apartments in the last few months, and being first time renters, it’s been a new and stressful process.That is until we met Karla. Can’t wait to move in to this beautiful community!

  • Review 16 (2024-09-17 - Rating: 5)

    I had a amazing move in experience Zoe was helpful and knowledgeable. She helped at all stages even when we ran into technical difficulties. Thank you so much team! I’m very happy ❤️

  • Review 17 (2024-10-10 - Rating: 5)

    The front desk workers are very nice and accommodating. I have lived here for a few months and so far everything has been well above standard. I definitely recommend this apartment complex

  • Review 18 (2024-10-07 - Rating: 5)

    My experience living at the West18th Lofts apartment is the best. The facility is extremely clean, spacious nice apartments, the pool area is beautiful, and gym room is nice ( facing the pool area).When we had the recent storm and had no electricity, the complex immediately put things into place. They had more maintenance and service workers out on the complex repairing than anywhere I observed in the Heights community. The leasing office, Lupe, and maintenance crew are professionals and always very helpful. I had never rented an apartment and owned several homes so my experience here is stellar, and I’m very happy to be living here.

  • Review 19 (2024-09-19 - Rating: 5)

    The property was exactly as described. Karla Morales assisted with the tour and was very informative and helpful. She answered all my questions and was very courteous. Thank you, Karla, it was a pleasure working with you.

  • Review 20 (2024-06-17 - Rating: 5)

    My 2 years of living at West 18th Lofts was amazing. Any issues were handled in a professional and timely manner. Apartment and amenities were always kept up with and clean and the staff was always quick to help. Highly recommend living here.

  • Review 21 (2025-01-22 - Rating: 5)

    Guadalupe and her team are professional and kind. They care about every detail of the property and their residents.

  • Review 22 (2024-11-22 - Rating: 5)

    I was looking for a place that is safe, clean, and quiet. The very rigorous and thorough application process tells me West 18th Street Apartments is the right place.

  • Review 23 (2024-09-04 - Rating: 5)

    I stopped by to check this complex and Im loving it, definitely on my top 3, zoe at the front office was so helpful and knowledgeable about amenities and the complex. I will be bringing my husband back and if he agrees its a done deal. Definitely a upscale complex.

  • Review 24 (2024-07-19 - Rating: 5)

    West 18th is managed by the kindest team I’ve had the pleasure of dealing with. Management (Guadaloupe especially) is very helpful, personable, and compassionate. They did a great job of making me feel at home and taking care of me through rough weather during my time as a resident

  • Review 25 (2024-09-19 - Rating: 5)

    Karla was delightful and I was impressed with the knowledge and insight she demonstrated while I toured with her. She painted a very impressive picture of West 18th Lofts and I will recommend her to all of my friends.

  • Review 26 (2023-10-12 - Rating: 5)

    My experience of the West 18th Lofts has been good so far! My move-in was a little rocky, as many transitions are, but for the most part I really appreciated all of the effort that the leasing and management team put into helping me make this complex my home. In particular, I made one boneheaded mistake in my application process that very well could have cost me the ability to move in. I appreciated the patience, grace, and outstanding acts of good faith that I received from management and leasing. The experience was a nice reminder that there are still people in the world who see other people as people. :)I had read reviews before moving in, so Ill address some things that may not have been addressed yet. It does seem that some measures have been taken to make the parking garage more secure. For instance, there are cameras in the parking garage, mirrors in some of the corners of the garage, and bright lights. All of these add to the level of security for parked cars. I have also seen a number of RING doorbell cameras in the hallways near the residences, so it seems that management is fine with residents installing those.The complex is beautiful and the amenities, especially the pool and decent-sized exercise room, look wonderful. I havent had a chance to take advantage of any of the amenities yet, but its on my list. The one sad thing I didnt think to ask about beforehand is that there is apparently no recycling here. If that matters to you, you may want to look into options for recycling centers around town where you can drop off your personal recycling.The rockiest point of the move-in was that the apartment was listed as available, but there was still some work that needed to be done on it. This clashed with my ability to move in as soon as I wanted to, but I appreciated how management and leasing were as flexible as they could be with this. On the night of the move-in, the contractors were still working on the apartment floors until about 11pm and I spent the next couple of days cleaning up after the mess they left. That said, I accept that my need to move in sooner rather than later resulted in my participating more directly in the process of making the apartment what I would think of as move-in ready. On the positive side, the floors are beautiful and all of my kitchen appliances are new. It is a real convenience to have a washer and dryer in unit. And so far, there are no pests problems.Lastly, I think that maintenance may have come to fix the blinds in my apartment. I had been so concerned about a missing slat that I had put up my own (terrible) makeshift one. I left the apartment and came back to find that the blinds were working correctly. It may seem like a small thing, but it is a big thing for me to feel like I have the appropriate amount of privacy in my new home. Very grateful!All in all, Ive had a pretty decent start here. I am hopeful for a continued good experience.

  • Review 27 (2023-07-09 - Rating: 5)

    I have been living here for the past couple years and absolutely love it. I have always been taken care of by the leasing staff and the maintenance crew. Specially, Lupe has always been very warm, helpful and informative. From the office staffs exceptional customer service to the maintenance teams prompt and efficient completion of work orders, these apartments are the best I have lived amongst many complexes.The units are beautiful, and spacious. Id highly recommend this property.

  • Review 28 (2024-06-26 - Rating: 5)

    Great place to live. Lupe the manager was amazing with anything you needed help with and always made residents feel welcomed here. The amenities were awesome and definitely great pool. I will miss living here!

  • Review 29 (2024-09-30 - Rating: 5)

    This is a great place to live. The best area for commute. Next to all the freeways and fair pricing!

  • Review 30 (2024-09-04 - Rating: 5)

    Scheduled a tour with Zoē. I really enjoyed my experience, she was very kind and professional. Cant wait to move in!

  • Review 31 (2023-11-22 - Rating: 5)

    I have absolutely loved my stay here at West18th Lofts. I have nothing but good things to say about Lupe and her team. If I ever had a problem which was rare they were always super helpful to resolve my issues as well as speedy! The property was always clean and well maintained I will be recommending everyone to move here ITS ALSO A GREAT LOCATION for being so close to the height!!!

  • Review 32 (2023-08-04 - Rating: 5)

    I have lived here for over a year and it has been a very positive experience. The leasing process was easy and efficient. The apartment was clean and ready at Move In. Once moved in, maintenance requests were handled quickly and the property was well kept. I never used the gym but the pool was nice. Lupe and her staff have been great… helpful, nice and professional.

  • Review 33 (2023-11-14 - Rating: 5)

    I have lived here for about a year now, it’s rare when I need to but when I need to make a maintenance request, it is fulfilled and completed in great timing. The complex is beautiful, they keep their pool looking fantastic, which is not easy. West 18th lofts has lots of nice amenities and I am very happy living here.

  • Review 34 (2024-04-27 - Rating: 5)

    I went to visit and did a tour with Allie, shes so sweet & knowledgeable. Her attitude really motivated me to want to move-in to this area... Really nice area and close to shopping! This one is at the top of my list!!

  • Review 35 (2023-10-26 - Rating: 5)

    Lived at West 18th for 2 years. Lupe is an amazing property manager who is professional , kind, and takes care of business. The property is also well maintained and I only have great things to say about maintenance. When issues arose , Lupe and the team worked swiftly to resolve them.

  • Review 36 (2024-09-16 - Rating: 5)

    I had a great experience living here at West 18th, leasing office staff was always super nice and helpful!

  • Review 37 (2023-05-12 - Rating: 5)

    I wanted to come back and update my review. I have lived here since 2020. In the past, the property was being poorly managed and the leasing office staff was not friendly nor professional.There’s been so much improvement! They now have security all the time. The gate stays closed at all times now and other security measures have been put in place, for example the mail room now requires code access.The front staff is fast on resolving issues, are very respectful, and maintain good communication. I hope they can hold on to this staff because it’s honestly the best staff, collectively, that I’ve met since I have lived here.Only thing I can think of that is an issue is that residents don’t clean up after their pets. Otherwise, I highly recommend this property. ⭐️⭐️⭐️⭐️⭐️

  • Review 38 (2023-10-12 - Rating: 5)

    I’m been here and so far it has been a great experience. Jenn and Lupe are awesome. Work orders are completed in a timely manner. The apartments themselves are well-appointed and the grounds are kept up. Very nice pool and updated fitness center. Halls are very clean. Location is great. I bike and love the convenience of having the bike trails nearby allowing us to explore places like The Heights, Allen Parkway and Downtown on the weekends.

  • Review 39 (2024-12-25 - Rating: 5)

    Great leasing experience so far. Very excited to move-in!!!

  • Review 40 (2023-05-18 - Rating: 5)

    I have lived at West 18th lofts for 3+ years and have enjoyed it very much. The property manager, Guadaloupe, is great to work & communicate with. She is very understanding and works with you, while dealing with all of the property issues (mainly dumb people hitting the gate over & over). The property has a undergone many renovations and IMO, this property is the best bang for your buck. The units are nice and larger than newer properties, they have added nightly security, the pool gets suns from 10am-7pm, its a clean property with a great location. I recently moved out due to a change with work, but I would have stayed longer. The property has many long term residents and a great community of people. Guadaloupe was a great and I will miss her along with all the friends I made while living there. Thanks so much for providing a great place to make memories for the last few years!!

  • Review 41 (2018-09-27 - Rating: 5)

    I am very pleased to have West 18 as a place to call my home. From the first day that I moved in the management staff has been very kind, polite, positive, and helpful. I am proud to feel like family and they really care.I am very impressed with the new look and how clean the grounds have been. Even the doggies love it. The area is always well kept. Any maintenance issues have been taken care of right away.My guess are always impressed with my home here. The gym is great, the pool area and lobby are my favorite places to enjoy.I can actually say that I love you guys for providing the best living experience I have ever had. Thanks for allowing me the opportunity to be a resident here and will miss you if I am ever relocated.You are the best! Thanks for making me feel safe and at home.This location is very close to everything with access to all the major freeways. Just down the street from the Galleria, Post Oak Uptown and minutes away from Downtown.If your looking for a place to call home, your looking for West 18 St Midrise Apartments.

  • Review 42 (2018-10-17 - Rating: 5)

    Living in this complex has been great so far. The grounds are pretty well kept. The pool is relaxing. If a issue arises, such as any repair the time to get it fixed is very reasonable compared to other properties I have lived at. Mary at the office has always been very polite and cheerful with any issue I have had. I feel like she really cares about the tenants and strives to provide good customer service.

  • Review 43 (2023-08-09 - Rating: 5)

    The staff is always friendly, helpful and understanding! I recently had health problems this summer, requiring 24/7 air. Our air wasnt cooling. Management responded within hours of my maintenance request, and followed up with phone calls and emails. ❤️

  • Review 44 (2021-10-07 - Rating: 5)

    I moved back to Houston on December 23, 2020. I rented my apartment site unseen. The staff took a quick video for me to help me with planning my move. Additionally, the process of signing the lease and the prior conversations with the staff led me to get a larger apartment as I knew I was in good hands. The office staff, to a person, is caring, listens, and helps find quick solutions for any issues. You will also find that the maintenance staff here are excellent, friendly, helpful and always with a smile on their face. If you choose to move to West 18th Lofts you will not be disappointed as the staff here cares about you! I love it here!

  • Review 45 (2018-08-31 - Rating: 5)

    We have lived here for a year and have loved it. The management team is great - considerate, friendly, timely. They are always very helpful. The apartments have high ceilings and nice finishes. The price is reasonable for being in the heights, and the access to highways is getting easier as 290 construction is progressing. Highly recommend!

  • Review 46 (2020-01-29 - Rating: 5)

    Leasing office staff (Edgar and Kim) are awesome. Edgar worked with us repeatedly on adjusting our move out date as we had delay after delay getting our new home built. They were always prompt and helpful making sure our stay was comfortable. The maintenance people are also quick and courteous. Our 3 kids loved the pool, which was always well maintained and kept in beautiful condition. The gym is clean, spacious and has the latest equipment. We loved our year and a half at West 18th and are glad we choose to live there.

  • Review 47 (2023-10-12 - Rating: 5)

    I’ve been living here for the past two years now and I’m very pleased with West 18 Lofts. The location is very convenient, you are literally 10-15 min away from midtown, the galleria, downtown, and 5 min from the heights. My best friend will be moving here soon, and I also convinced my brother and sister-in-law to move in nine months ago. If you’re looking for a nice, clean, affordable apartment you should definitely check this property, you won’t be disappointed!

  • Review 48 (2017-07-27 - Rating: 5)

    Great Office Staff & Great Location - Amenities Beyond!!My granddaughter and I are going on our second year here as residents. We have sincerely enjoyed living here. As many of you may or may not know we are zoned for Sinclair Elementary that is a Communications Magnet School. That is one of our main reasons for residing in the Heights. After living at a much older complex there were very limited amenities. With a small child, there is a need for a washer & dryer which we did not have. So, we started a search within the district for complex for what we needed and wanted. After weeks of research only West 18 had everything on our wish list!! At the time, we had a service dog, American Eskimo who has since passed. The area for walking Carson was wonderful and he enjoyed it very much. There are no other apartment homes in our area that had what we wanted, needed or wished for at all!!! We love our apartment home and will continue to live here until we decide to purchase a home of our own. We love our staff, we miss Cortland a lot. But the staff in our office along with our maintenance team are great!!

  • Review 49 (2023-10-16 - Rating: 5)

    Great and friendly office staff! Noemi did an amazing job with the property tour. She was very informative and answered all of my questions. Strongly considering moving here!

  • Review 50 (2018-09-30 - Rating: 5)

    This is a great place to live. The staff is excellent, especially Maria who was the one who got me my apartment! She really worked with me to make sure eveything went smoothly and even remembers my name when she sees me, which is really rare! Also this apartment complex has one of the best pool areas as compared to other complexes in the area. Couldnt be happier!

  • Review 51 (2018-11-17 - Rating: 5)

    I have been a Resident here for about 6 months now it is time to renew my lease. I gotta say i love it everyone here is awsome. Its in a great location, has great prices, great maintenance staff,my neighbors are great, great manager and her staff are amazing. Ms. Mary always goes over and beyond for her tenants and always has a smile on her face. I want to thank yall for making my stay feel like home. Now i will sign a whole year lease. Thanks to all.....

  • Review 52 (2020-12-23 - Rating: 5)

    I have been touring apt complexes non stop for 12 months and this property takes the blue ribbon. The Management (Jen) and her staff are so nice and genuine that it will make you want to live there. And the apts themselves are so beautiful that after I looked at other places after that, I would never lease there. This complex is by far the coolest place Ive seen and I missed out on it because I took to long and they were all gone . So dont make my mistake , get it while its there, even an hour makes a difference

  • Review 53 (2018-06-12 - Rating: 5)

    These apartments are terrific. Very welcoming and friendly staff. The apartments themselves are modern and comfortable. It’s CLEAN. Very well kept. Family friendly. Fun events here and there for holidays. They had a happy party for pets and a sweet brunch for Mother’s Day. Best apartments I’ve ever stayed at. Oh and Maria, Jen, and Edgard are the very best!

  • Review 54 (2018-03-29 - Rating: 5)

    I like this apartment, its very clean and quite. The office staff, especially Maria Valdez is very very nice, very friendly and very helpful. Maria took her time to make sure that I had the home I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a relationship I could trust. I could see myself actually living in a community such as this.

  • Review 55 (2024-04-26 - Rating: 5)

    Amazing Tour!! Allie was so helpful and always had a good answer for my difficult questions!The Apartments are lucky to have her!!

  • Review 56 (2021-08-19 - Rating: 5)

    I moved to West 18th lofts this month as a new resident and was pleased with how smooth and professional the move in process was. My new apartment was clean upon moving in and all appliances were working with no issues. Lupe was helpful and walked me through everything with kindness! Looking forward to making this my new home!

  • Review 57 (2023-07-25 - Rating: 5)

    Tonia and Lupe were fantastic in helping me with my residential portal, demonstrating remarkable consistency in resolving the issues I’ve been facing over the past couple of months. Their dedication and expertise were instrumental in fixing your problem effectively. Thank you again!

  • Review 58 (2023-10-18 - Rating: 5)

    Great place, staff is super helpful and professional. Lupe is hands down the best property manager I’ve had. Tonia is always ready to help. Highly recommend living here

  • Review 59 (2024-09-10 - Rating: 4)

    I enjoyed my stay and would come back! Convenient location and the office staff is helpful

  • Review 60 (2022-02-03 - Rating: 5)

    The ladies at the front desk are absolute rockstars, they handle you with compassion and care to ensure your experience at the complex is like no other. I was given a tour of the complex and I was in awe of the cleanliness of the place. Everything at the complex is extremely well maintained and all the amenities are as promised on the website which is super refreshing. Due to the informative tour and transparency when it came to prices and availability I can’t wait to move in and start my journey at W18th within the next few months!!

  • Review 61 (2018-07-30 - Rating: 5)

    Love living here!! Going on our 2nd year and I honestly can’t imagine living anywhere else. I love the staff Edgard + Maria + Jennifer are the absolute best, it always feels like coming home when I come to pick up a package and they’re always on top of the decorations (they’re seasonal and the cutest). Customer service was a big deal to me when I picked apartments and they are on top of it 100% - maintenance and client services. The apartments have the nicest, biggest windows that let the natural sunlight, gorgeous hardwood floors and pretty backsplashes / deep tubs. Excellent location at the corner of 3 major freeways. I have NOTHING to complain about, we’ll live here for as long as we can!! Thank you everyone at West 18th!

  • Review 62 (2023-10-11 - Rating: 5)

    Me & my husband made an appointment to tour, Tonia helped us out she was amazing ! She answered all the question we needed to know for these apartments an we will most definitely be applying to these apartments !

  • Review 63 (2023-10-13 - Rating: 5)

    I just want to start off with the staff that works at West 18th. The leasing office, courtesy officers, maintenance, and etc. They really take pride on your experience living at West 18th and want to make sure it’s a great and safe one. West 18th is always improving your living experience everyday to little upgrades around the complex to adding new features to your apartment. The complex is very clean and has multiple amenities that will make your stay that much more enjoyable. I want to thank Jen and Lupe for taking so much dedication to their job to provide us with the best living experience possible.

  • Review 64 (2023-10-11 - Rating: 5)

    The entire staff has been very helpful and accommodating. Noemi is professional,, friendly and provides a great client experience by listening to my questions, addressing concerns in a timely manner and following up and keeping me up to date.Thank you!!!!

  • Review 65 (2021-09-25 - Rating: 5)

    I just recently moved into West 18th lofts! My experience has been absolutely amazing. Lupe is a great agent who helped me throughly in the rental process. The environment here is very homey and friendly. The units are beautiful and the location is premium. Great place to live!

  • Review 66 (2018-09-27 - Rating: 5)

    As one of the longest residents here. I would totally recommend living here. They keep the common areas and parking garage super clean. They are also on top of maintenance requests and typically get them done within 24-48 hrs. I also appreciate the professionalism of the staff, especially the Regional Manager Jennifer, is very helpful in expediting any issues you may have. I also enjoy that they community get togethers and breakfasts. This just shows that our rent is going to building community rather than lining the pockets of the owners. My only gripe is I belive they should upgrade the gym equipment, it is a fully functional gym with plenty of good equipment however its outdated. Overall I believe this community is awesome and very adult, unlike some communities inside the loop that throw parties with DJs and such. This is a quiet community and thats the way I believe most residents prefer to keep it.

  • Review 67 (2022-10-16 - Rating: 5)

    Beautiful apartment complex.Lupe was very helpful at getting me set up and walking me through the property.I would definitely recommend anyone to move in here.Really close to the downtown area as well at a good price!

  • Review 68 (2018-09-26 - Rating: 5)

    The staff is really nice. The maintenance crew is really nice too and they fix broken or items that need repair in a timely manner. It is a quiet property with fast access to the main freeways of Houston. West 18th is in a central location that is convenient for my commute. I enjoy living here.

  • Review 69 (2018-06-12 - Rating: 5)

    Me and my boyfriend live in Houston for a summer job and these apartments are perfect for us. Everyone here is very friendly, the office staff is extremely nice and accomodating, and the apartments are clean and conveniently located. Parking is never an issue and the pool and fitness center are great perks!

  • Review 70 (2023-05-25 - Rating: 5)

    The best place I have ever leased! The property is clean and well maintained and the staff is friendly, responsive, and care about the maintenance and safety needs of the residents. Maintenance requests are answered promptly, and the maintenance staff are knowledgable and helpful.

  • Review 71 (2017-07-11 - Rating: 5)

    I just signed my second renewal at West 18th and I could not be happier. I love my apartment and entertaining my friends inside the loop. The resident events are always fun and I get to know more people, which helps since I moved here from out of state. The location is great for my commute to work.

  • Review 72 (2019-02-06 - Rating: 5)

    Maria and Jennifer are the best. They are always ready to go the extra mile to make sure that their tenants are well taken care of. Gate always works as it should and parking is always readily available. Ive been around Houston and this is the best apartment in the Heights, hands down! Keep it up guys!

  • Review 73 (2017-06-06 - Rating: 5)

    The staff is very friendly and the events they put on are always fun! I was only able to live there for 3 months due to a work relocation but by the time I left I felt like friends with Courtland (property manager) and the rest of the staff!It is a beautiful property as well. The view of the pool area from my balcony made me feel like I was on vacation every day.I would highly recommend West 18th!

  • Review 74 (2018-09-26 - Rating: 5)

    Weve lived here for almost 2 years and plan on renewing for a 3rd. We have always gotten along with the office staff, old and new...all nice people. So far all our maintenance requests, etc. have been handled effectively and timely so we are happy. Our next move will probably be to a home, but when it comes to renting in Houston (specifically in the Heights), this is home.

  • Review 75 (2018-12-08 - Rating: 4)

    I really did enjoy my time here, except there were a few hiccups. There is always parking in the garage, but my car was damaged due to someone hitting it while parked $700 worth of damage, and my boyfriend had equipment stolen from his truck. I know these are things that happen in places where many people live, so Im not entirely mad at the complex. Ive read around, and theft happens a lot in this area, mostly from people who do not live around here. Other than that, this place was great to me. Clean, quiet, and nice apartment. Good gym equipment, and great staff. Security could be stepped up, that would be my only negative.

  • Review 76 (2020-12-17 - Rating: 5)

    I have lived here for over a year now and LOVE it. The management team is so friendly and the few work orders I’ve had, maintenance has responded quickly. I’ve lived at several complexes and this is the first one I’ve wanted to renew my lease at.

  • Review 77 (2020-01-25 - Rating: 5)

    This is a great place. Nice apartments and wonderful facilities. The people assisting at the main office are great! Always helping and willing to go the extra miles to make you feel welcome and happy here. Bravo for them!

  • Review 78 (2018-09-25 - Rating: 5)

    Im glad my first apartment choice was West 18th. I loved how everyone was so nice. The place is always clean and have treats for my dogs in office when I pickup my packages. My apartment was very nice. I recommend this place to any one looking for a place in the Heights area.

  • Review 79 (2021-09-22 - Rating: 5)

    We just moved into these lofts and we absolutely love them. Beautiful lofts, perfect location, great monthly rate, and the staff is amazing. Lupe made us feel at home and made our move feel so easy.

  • Review 80 (2018-11-29 - Rating: 5)

    Probably the BEST place to live in Houston. Maria is amazing. All staff is overall amazing. Management included. They treat us like family instead of just tenants. No better feeling especially when it comes to somewhere i call home! Strongly recommend!

  • Review 81 (2020-01-24 - Rating: 5)

    My husband and I have lived here for 2 years and it’s been great. Quiet neighborhood, friendly staff, pet friendly, and close to work. Edgard has always been extremely helpful and our go to agent when discussing our lease. Wonderful place to live!

  • Review 82 (2018-08-28 - Rating: 4)

    I’ve been at this complex for almost 3 years and so far everything has been lovely. Maria is always friendly and has gone above and beyond with helping me with all my needs. They keep the apartments tidy and are quick to assist with maintenance or any other issues.

  • Review 83 (2018-09-18 - Rating: 5)

    Very quiet community. Mary takes all your needs personal and helps in every way possible. She made my move and easy and my dog loves her.Maintenance is fast and takes care of priorities quickly. Very homey environment.

  • Review 84 (2022-08-10 - Rating: 5)

    I loved this place. The amenties are great. Very clean! The layout is awesome, quiet, no worries of any critters.The only issue is the parking gagarage. People cars were damaged alot. I even had an incident.I had no issues manangement.

  • Review 85 (2018-06-12 - Rating: 5)

    We love West 18th lofts. My husband and I have moved to Houston every summer for the last three years and these apartments have been our favorite by far. Great location and amazing staff that will bend over backwards for us. Clean and family friendly. Great place to live.

  • Review 86 (2023-11-22 - Rating: 5)

    Great customer service, love the environment, great way to start the year in my new apartment. Thank you !The office staff is the best, maintenance staff excellent, the new renovations make the place look lovely.

  • Review 87 (2023-10-24 - Rating: 5)

    Beautiful property and friendly staff I have been communicating with Noemi and she’s helped me out so much through this process from the start as I’m new to leasing. She’s been so nice regardless of all the questions I have.

  • Review 88 (2018-09-30 - Rating: 5)

    The staff is friendly and fun. I enjoy going to the leasing office just to talk. But, my dog loves the leasing office for cuddling with the staff, cookies, and fishing. The staff loves her and lets her run the place.

  • Review 89 (2023-10-11 - Rating: 5)

    The environment when I first walked in was very comfortable and inviting and I enjoyed talking to Tonia such a lovely girl. Tonia was very accommodating and answered my question with a clear tone.

  • Review 90 (2019-10-29 - Rating: 5)

    I just moved in back in June and since than I have experienced the best customer service from the West 18th Leasing staff. I love my apartment and the amenities that come with. I truly recommend this place because I feel at home.

  • Review 91 (2023-10-11 - Rating: 5)

    When I walked into the leasing office I felt so welcomed. Tonia was such an amazing hep she was so knowledgeable and have such a wonderful personality thank you soo much Tonia I appreciate all your help .

  • Review 92 (2022-02-09 - Rating: 5)

    The staff at West 18th lofts are very helpful and friendly especially Lupe. All the new updates look beautiful. Very nice place to call home. I personally have recommended family members here.

  • Review 93 (2018-09-26 - Rating: 5)

    I absolutely love this place! Edgard and Maria are THE BEST. I have had no issues, the lofts are clean, and the people are friendly. I love the atmosphere, and everything West 18th has to offer! Definitely a 5 star.

  • Review 94 (2020-01-24 - Rating: 5)

    Edgar Gave a Tour very nice and helpful guy, very pleased with the all the amenities, very clean and well maintained.

  • Review 95 (2018-08-30 - Rating: 5)

    The leasing staff is great and always willing to help me. Since I moved in I have not had any type of issues. Me and my family are very happy living at this place,

  • Review 96 (2018-09-28 - Rating: 5)

    A perfect place for Family living, quiet clean and close to shopping, restaurants, dining, parks and downtown Houston, both airports, Location is everything. Landscaping is beautiful, Lawn is well kept,the hole property is well maintained, Gameroom Move Theater, Weight room, and Resort style pool area and Grilling areas also a Club House for partys ,Meetings ,Family Reunions ,wedding Receptions ,Beautiful Clubhouse, also have Covered parking, Elevators,and a. Sitting area that is carpeted and has ceiling Fans throughout on every floor ,Clean hallways large Trash room with shoot on every floor. The Management is awesome maintenance is surpurb and Housekeeping is A 1.This property is a Great place to Live .I have lived here a couple of years, Hard wood floors beautifully countertops Large closets, and Tile floors in Restrooms, just a Great place to Live. Also close to Interstates. Love It. If you Lived here you would be Home now. This Property is a must see.

  • Review 97 (2013-11-15 - Rating: 5)

    I am really glad I chose to live here. The apartment has an awesome maintenance staff on call. I remember when my fridge was not working one day and I nearly had a panic attack but the maintenance came and fixed it that same day.

  • Review 98 (2024-08-07 - Rating: 5)

    Had a blast living here. 19th and 20th street have a bunch of bars and places to eat for all ages. Definitely will be looking into moving back next year.

  • Review 99 (2023-08-08 - Rating: 5)

    Love West 18th! Finishing up my first lease now and moving to another unit in the complex. The staff is so helpful and thoughtful!

  • Review 100 (2017-07-15 - Rating: 5)

    My lease term was for 3 months and during that Ive I had no complaints. Theres always residentsevents which I thought was neat. The Staff is helpful and welcoming!

  • Review 101 (2018-12-19 - Rating: 5)

    I have been a resident here for about a year and i just signed another year lease. Everyone in the front is great, but Mary has always went above and beyond to help me. Whenever i needed anything she was always there.

  • Review 102 (2023-05-30 - Rating: 5)

    Tonia was extremely helpful throughout the entire process. She provided different options to look at, and stayed in touch during the application process providing updates constantly.

  • Review 103 (2018-04-17 - Rating: 5)

    Kudos to West Eighteenth for an awesome property, great resident amenities, and the BEST overall team. The office staff (Maria, Edgard, and Jennifer) exceed expectations. The rest of the property crew (Irene, Reggie, Santos, and Marcos) do as well. They are all FIRST CLASS.

  • Review 104 (2021-02-27 - Rating: 5)

    Great location and service! We have felt welcomed since we arrived. The staff has been friendly and helpful, and maintenance has responded quickly to address any concerns.

  • Review 105 (2018-09-28 - Rating: 5)

    This is a great place to live. I really enjoy the space of my two bedroom loft. The interior amenities are wonderfull. The leacing staff is always courteous and friendly.

  • Review 106 (2018-03-25 - Rating: 5)

    Maria has been THE BEST leasing agent and employee since day 1. She has gone above and beyond to make sure my amenities are available to me and make my move and stay here top notch. Love the location as it’s soooo close to everything.

  • Review 107 (2021-08-18 - Rating: 5)

    I appreciate Lupe for being such a great help. She goes beyond to make sure all our needs are met . Also showing that we made the best move to W 18th Lofts. ❤️❤️❤️

  • Review 108 (2022-02-23 - Rating: 5)

    Ive lived here for 5 years and have loved every minute of it. The staff is wonderful, especially the Manager, Jen. She works so hard, dont know how she does it.

  • Review 109 (2018-06-13 - Rating: 5)

    These apartments are great! The experience is very comfortable, family friendly, and the living spaces are great quality. Definitely would recommend staying here.

  • Review 110 (2021-08-18 - Rating: 5)

    Lupe has been a great help and provided excellent service. I would recommend West 18 Lofts to a future resident(s). The property looks wonderful and well kept.

  • Review 111 (2013-12-26 - Rating: 5)

    Awesome apartment overall - I have the essentials here and more. The staff working here is really professional and I am glad that they keep the apartment clean.

  • Review 112 (2022-10-26 - Rating: 5)

    Spacious floor plans, neighborhood is quiet, grounds are well kept, and pet friendly. Lupe is super helpful and responsive.

  • Review 113 (2020-05-29 - Rating: 5)

    The staff is super kind and friendly. The apartment complex is clean and the amenities are AMAZING!!! I found a place Im proud to call my home :)

  • Review 114 (2013-11-25 - Rating: 5)

    It has been more than five months now and I think that this apartment is really cool. The gym is the best I have seen, no need for a gym pass anywhere else.

  • Review 115 (2013-12-12 - Rating: 5)

    There is a very capable maintenance crew here that I am so glad is available here. My gosh when my air conditioner broke and we were living in the hottest summer day, we called to fix it and they came really fast that day.

  • Review 116 (2021-02-26 - Rating: 5)

    I just leased here and so far all of the staff have been nothing but helpful and friendly and the area is perfect for me! The amenities are awesome and can’t wait to be able to fully enjoy them.

  • Review 117 (2021-01-20 - Rating: 5)

    Office staff was very friendly. Been here a month now and (so far) nothing has been an issue or made me regret leasing here. Happy :)

  • Review 118 (2022-04-14 - Rating: 5)

    Lupe was amazing! She was so helpful and attentive. Made moving a breeze!!!!Can’t wait to enjoy this amazing complex.

  • Review 119 (2016-04-25 - Rating: 5)

    Lived here for 4 years until I had to move to Austin. Great location and loved the stores right down the street. Management was always helpful and courteous.

  • Review 120 (2018-11-16 - Rating: 5)

    This complex is wonderful!!Its clean well kept and the staff is amazing.Mary is a very hard worker and really sweet. She is also very fast and efficient when a problem arises she gets it handled.I love this place

  • Review 121 (2014-07-22 - Rating: 5)

    I just moved in and I love it. Great staff and crew. Any problems have been addressed quickly, usually within the same day! !!! So happy I chose this place! !!!

  • Review 122 (2021-10-07 - Rating: 5)

    Great customer Service, by everyone in the office.Love the location of apartment. VeryConvenient & safe.Def recommend!

  • Review 123 (2018-09-27 - Rating: 5)

    Mary was great in making my move seamless and effortless. She to me is the heartbeat of W. 18th Lofts. Keep up the good work.

  • Review 124 (2023-10-24 - Rating: 5)

    Noemi helped me accordingly to what I wanted answered my questions. Still not sure if I want to move at the moment, but if I do definitely will head out this direction.

  • Review 125 (2018-09-26 - Rating: 5)

    I love this complex. The location is great. Close to everything (restaurants, shops, and entertainment). The staff is awesome...Maria and Edgard are always nice, friendly and accommodating.

  • Review 126 (2023-10-24 - Rating: 5)

    Thank you so much for all the helpful Information Noemi provided me about the apartments, very patient as well! Thank you!

  • Review 127 (2018-12-15 - Rating: 5)

    Awesome place to live from the staff to the amenities everything is great! If you are looking for a big family and amazing office staff that doesnt judge you this is the place.

  • Review 128 (2013-11-07 - Rating: 5)

    This apartment is just wow. It is awesome, looks like I am on a resort or something. Love the location and has a ton of different amenities.

  • Review 129 (2018-08-31 - Rating: 5)

    Im a tenant to this property and im amazed of how mr Edgar Perez help evedyone of us with such as professionalism dedications and kindness, he makes our living is this community a special place, we are very for all the support he give us.

  • Review 130 (2018-10-26 - Rating: 5)

    The staff was very friendly and courteous ! We are very excited about the luxurious living quarters and amenities on the property ! Can’t wait to move in !

  • Review 131 (2018-06-02 - Rating: 5)

    Beautiful place friendly staff. I’ve been here for 2 years and Edgard, Mary, and Jennifer and leasing staff are amazing! Great customer service not another place like it

  • Review 132 (2023-10-18 - Rating: 5)

    The property manager, Lupe is amazing. She’s so friendly and helpful.

  • Review 133 (2018-08-31 - Rating: 5)

    Great location, reasonable price tag for what you get. Awesome staff- Jen, Mary, Edgard are all great and willing to help. Timely maintenance requests.

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